As a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.

You will be working with various departments to ensure successful delivery for your customers' jobs. You will be able to advise on the diffent types of services available and recommend the one that best fits the needs of the customers.

You must be PC literate and comfortable working in a call-centre environment, and attends to every call promptly and politely, and takes orders and messages in an accurate manner.

~ Customer-oriented mindset
~ Key in orders and help track delivery jobs
~ Handle basic administrative duties
~ Handle guest/customers' concerns and feedback
~ Respond to challenges in service
~ Solve problems and make decisions at operations level
~ Use basic functions and applications of a computer
~ Utilise ERP systems in order management
~ Work in a diverse service environment
~ Work in a team

- Co-ordinating with b2b and direct customers;

- Attend to enquiries via phone, email and walk-in;

- Allocate and assign customer's vehicle rental reservations;

- Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover);

- Provide 1st level of customer handlings on feedback and complaints;

- Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices;

- Reconciliation of Check-In List and rental charges;

- Administer online bookings, cashcard, traffic offences, etc;

- Assist and execute any ad-hoc projects and assignments by direct reports and line managers;

JOB REQUIREMENTS:-
- Minimum "N' or "O" Level or min. 1 year working experience in customer service (Front-facing);
- Basic computer literacy (MS Word and Excel);
- Experience in automotive industry would be an advantage;
- Good communication skills and ability to collaborate.

We are seeking a motivated and customer-focused Service Advisor to join our after-sales department in the automotive industry. If you have a passion for delivering exceptional service and a desire to enhance customer satisfaction, we invite you to apply. In this role, you will be the vital link between our customers and the workshop, ensuring seamless operations and excellent communication throughout the service process.

Responsibilities:

• Ensure smooth frontline operations, adhering to company guidelines, to enhance customer satisfaction.
• Monitor job progress and keep customers informed on repair/servicing status.
• Handle customer inquiries regarding modifications, repairs, and service maintenance.
• Offer professional advice on necessary or additional repair/service jobs.
• Manage all documentation, including costs, claims, and vehicle history files.
• Coordinate with other departments to meet customer needs effectively.
• Update and notify customers about upcoming service due dates.
• Assist customers during vehicle check-in and ensure an efficient paperwork flow.
• Answer incoming phone calls and assist customers with inquiries.
• Perform additional duties as assigned by management.

Requirements:

• Minimum O-level certification.
• Proficiency in English is essential.
• Strong communication skills.
• Relevant experience in a similar role is advantageous.
• Must possess a valid Class 3 driving license.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 23 Nov 2024.

Walk-In (Singaporean/Permanent Resident only) :

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 10:00 AM and 4:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.

Responsibilities

1) Understand and implement Company QEHS Policy and procedures on assigned projects.

2) Ensure the requirements of Project QEHS plan/manual is implemented and adhered to on assigned projects.

3) Ensure assigned projects meet Quality requirements as set out in the design drawings and Contract documentation.

4) Liaise with client’s and sub-contractors’ quality representatives.

5) Monitoring implemented QEHS system through periodic audits and ensure that all quality requirements are documented and properly maintained.

6) Carry out regular internal and external audits and prepare reports of findings.

7) Participate in audits by clients’ team of the company’s systems implemented on assigned projects.

8) Investigate and document any client’s complaints about quality.

The Warehouse Hotel is a meticulously restored 37-room modern boutique hotel in Robertson Quay, part of the prestigious Design Hotels portfolio. Historically detailed architecture bridges heritage and the contemporary, with thoughtful hospitality at its core.

The Warehouse Hotel is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in charge of:

• Performing opening duties to prepare for breakfast service
• Preparing the restaurant for opening
• Dressing the tables with the correct number of place settings, including crockery, silverware, glasses, and napkins
• Maintaining the restaurant's overall cleanliness at all times
• Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus
• Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu
• Proactively anticipate guests needs
• Ensuring beverages are served swiftly and replenished continuously
• Following up on food and beverage orders with the back of the house (BOH)
• Checking on guests to establish satisfaction with the product and overall experience and providing management with feedback

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange for an interview.

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.Report directly to Project Manager

Duties and Responsibility·

Assist Project Manager to oversee all daily construction activities on site to meet project progress and quality goals.

· Ensure all works are carried out in compliance with safety and environmental regulations

· Ensure all works are carried out in compliance to QA/QC requirements

· Convey proper instructions to subcontractors to ensure all installation works are executed in accordance with approved construction drawings details

· To manage construction difficulties, safety risk and other technical issues

· Prepare installation sequence & micro schedule for respective façade elements according to construction drawings

· Coordinate with Subcontractors on all matters pertaining to site installation and quality issues

· Monitor and update daily project/site progress report

· Maintain proper records of Site Inspection Reports, materials deliveries and site activities

· Arrange & Coordinate Site Testings and Inspections with Vendors and RTO/RE

· Manage and plan site materials and equipment delivery to ensure efficient use of resources

· Co-ordinate site storage space with Main Contractor

· To assist Project Manager in timely submission of materials samples and mock-up for approval

· Checking of RC structures conditions against construction drawings and highlight any discrepancies if found on site

· To perform other duties as assigned by Project Manager.

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Familiarization of ASME / API Codes & Standards, DNV Rules
• Proven experience of providing solutions on NDT inspection related problems
• Responsible for company NDT management and controls
• Responsible for trouble shot problems related to NDT
• Provide internal training technical guidance to QC Inspectors
• Develop/Review/approve NDT procedures, NDT techniques complying with project/code/regulatory requirements. Review NDT procedures prepared by NDT sub-contractor as per project specification prior to submitting for client approval
• Monitor the performance of NDT personnel through system of review of qualification, competency assessment, Cross checks and reports review
• Risk assessment of NDT works and lead the risk assessment process of NDT in the yard
• Prepare and conduct Project Specific Inductions/workshops/tool/box talk about NDT requirements
• Co-ordinate with NDT contractors to develop and update their individual competency matrix
• Maintain all NDT personnel qualification records and update from time to time.
• Keep a copy of all NDT contractors’ certificates
• Review NDT operator qualification and submit for project approval
• Establish calibration and validation blocks required to demonstrate Ultrasonic Testing
• Perform Audit on NDT contractors to ensure compliance with project requirements
• Witness & provide technical guidance on standard PAUT validations
• Provide technical support for inspection auditing activities and provide effective audit programming for companywide NDT activities
• Reviewing and commenting on standards, specifications, and enquiries
• Work as part of a team to ensure all regulatory, quality and customer requirements are met
• Verify NDT reports for project requirements compliance
• Creative problem solving - able to suggest and develop new methods and ways of working
• Sound communication skills – able to communicate ideas and results to various stakeholders both in written reports and in meetings, presentations etc
• Understanding of clients’ needs and ability to suggest and apply “fit for purpose” solutions
• Willingness to be flexible and multi-task as part of a team, and contribute to company objectives

About you:

• Bachelor’s degree in Mechanical Engineering / Master Degree in NDT
• Minimum 5 years experience in fabrication environment as NDT Level III
• ASNT/PCN Level III qualification in UT/RT/MT/PT/ CSWIP (PAUT)
• Reports to Principal Welding and NDT Engineer

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days: 5.5 days works week (Mon-Fri, 8am to 5.30pm & Sat, 8am to 12pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About Us: PAPE Engineering is an Independent Engineering consultancy Firm specializing in engineering services, expertise and basic & detail design to major Oil & Gas Companies and T&I/EPC contractors for offshore facilities.

Position Overview: we are looking for an experienced structural engineer to lead the team in charge of structural analyses activities for the loadout, transportation and installation of offshore platforms (jacket, topside) for our various clients (EPIC Contractors, Offshore Installation Contractors, Oil Majors) to join our dynamic team. The ideal candidate will have a strong background in structural analysis and design of offshore platforms, jackets, and associated systems. Proficiency in industry-standard software such as SACS, STAAD PRO, ABAQUS, ANSYS, and FEMAP is essential.

Key Responsibilities:

• Team Leadership: Supervise and mentor Structural Engineers, providing technical guidance and support in transportation and installation engineering.
• Structural Integrity Studies: Perform and supervise structural integrity studies for offshore structures during pre-service, ensuring safety and compliance with relevant standards.
• Transportation & Seafastening Design: Design and analyze grillage & seafastening arrangements for transportation of structures (jacket/piles/topsides), ensuring structural integrity during transit and compliance with specifications and standards.
• Installation Engineering: Conduct lifting analyses, rigging calculations, lifting point local checks, barge outfitting design, piles driveability assessments, and miscellaneous installation aids design.
• Decommissioning Projects: Participate in the engineering analysis and design for decommissioning activities, ensuring safety and regulatory compliance.
• Project Management: Develop Cost-Time Resource (CTR) estimates and Master Deliverables Register (MDR); furnish progress reports to project management, highlighting concerns and recommendations.
• Software Proficiency: Utilize software tools such as SACS, STAAD PRO, ABAQUS, ANSYS, and FEMAP for structural analysis and design tasks.
• Collaboration: Work closely with multidisciplinary teams, including marine, mechanical, and project engineers, to ensure integrated project execution.
• Documentation: Write and review engineering reports, specifications, drawings and installation procedures, ensuring clarity and accuracy
• Quality Assurance: Conduct peer reviews of engineering deliverables to ensure high standards of quality and accuracy.
• Client and Surveyor Interaction: Coordinate with Clients and Marine Warranty Surveyors to achieve deliverables approvals throughout the project lifecycle.
• Tender and Bids Preparation: Prepare tender and bid studies, including fleet suitability checks, basic procedures, MTO estimations and installation method statements.
• Operational Support: Provide support during yard loadout and offshore operations as required by clients, ensuring smooth execution of activities.
• Business Unit Support: Assist the Business Unit Manager as needed, contributing to strategic planning and project delivery.

Qualifications:

• Bachelor’s degree in Civil or Structural Engineering; Master’s degree preferred.
• 10+ years of experience in structural engineering, with a focus on offshore platforms and jacket structures.
• Strong understanding of offshore engineering principles, including seafastening and transportation design.
• Excellent analytical and problem-solving skills, with attention to detail.
• Strong communication and leadership abilities, with a proven track record of managing engineering teams.

How to Apply: Interested candidates should submit their resume and cover letter to [email protected] by 15 November 2024

About Us: PAPE Engineering is an Independent Engineering consultancy Firm specializing in engineering services, expertise and basic & detail design to major Oil & Gas Companies and T&I/EPC contractors for offshore facilities.

Position Overview: We are seeking a skilled Structural Engineer to join our dynamic team andperform structural analyses activities for the loadout, transportation and installation of offshore platforms (jacket, topside) for our various clients (EPIC Contractors, Offshore Installation Contractors, Oil Majors). The ideal candidate will be proficient in using SACS as well as Finite Element Analysis (FEA) software and possess a solid understanding of relevant design codes and class regulations.

Key Responsibilities:

• Structural Integrity Studies: Perform structural integrity studies for offshore structures during pre-service, ensuring safety and compliance with relevant standards.
• Transportation Engineering: Design grillage and seafastening design, including barge underdeck strength checks, ensuring compliance with project specifications.
• Installation Engineering: Conduct lifting analyses, rigging calculations, lifting point local checks, barge outfitting design, piles driveability assessments, and miscellaneous installation aids design.
• Coordination: Work closely with draftsmen to prepare accurate engineering drawings and specifications.
• Report Preparation: Prepare detailed engineering reports and follow up on client and class comments to ensure compliance and project alignment.
• Structural Verification: Perform Finite Element structural verifications for a range of structures, from simple steel assemblies to complex mechanical systems, including nonlinear behavior analysis (contacts, pre-stressed elements, etc.).
• Client Interaction: Communicate effectively with clients to address queries and provide updates on project status.
• Quality Assurance: Ensure all engineering activities adhere to company quality standards and regulatory requirements.

Requirements:

• Bachelor’s degree in Mechanical, Civil, or General Engineering from a reputable university. A post-graduate degree or additional qualifications are advantageous.
• 5+ years of experience in structural engineering, with a focus on offshore and subsea structures.
• Proficiency in engineering software such as SACS, STAAD PRO and Finite Element Software ANSYS/ABAQUS/ISYMOST/NSO
• Excellent analytical and problem-solving skills, with attention to detail.
• Strong communication and teamwork abilities, with the capacity to collaborate effectively in a multidisciplinary environment.

How to Apply: Interested candidates should submit their resume and cover letter to [email protected] by 15 November 2024

Quality Assurance & Quality Control Engineer (QA/QC Engineer)

Requirements:

• Recognized Diploma/Degree in related field
• Experience in working with Contractors
• Relevant experience in Civil/Building, preferably with experience in façade installation works
• Good team player and adaptable to a dynamic environment

Responsibilities:-

• To lead the QA/QC team
• To provide training and coaching to the team members in façade related works.
• To assess each construction process and procedure. Provide feedback and continuous improvement whenevee necessary
• To ensure internal quality controls are in place and being maintained properly
• Work closely with other project personnel such as production and site management team to deliver high quality works
• Prepare monthly analysis and report to Management in regards to site and project activities

About Us

The Lindner Group is Europe’s leading manufacturer and contractor for the building envelope, interior fit-out and insulation. With a workforce over 8000, Lindner operates numerous production facilities and subsidiary companies in more than 20 countries from our main office in Arnstorf, Germany.

Lindner Facades Asia Pte Ltd (LFA) was successfully re-launched in May 2019, as part of the Lindner Steel & Glass operation. Located in Singapore, LFA will be used as a base to promote and secure projects for LFA and Lindner Group in the vast and promising Asian market.

Our projects will cover the Asian markets, which include India, Philippines, Indonesia, Malaysia, Myanmar, Thailand and Vietnam. Enquires have also been received from Cambodia, Bangladesh and Sri Lanka.

LFA offers pre-sales consultation and planning advice, design and engineering, project management and planning, fabrication and installation. Employing a team of highly skilled, well-trained and extensive experience when it comes to LFA’S unique selling point in delivering turnkey projects with complex steel and glass, facades, skylights, curtain wall and building envelopes.Report directly to Project Manager

Duties and Responsibility·

Assist Project Manager to oversee all daily construction activities on site to meet project progress and quality goals.

· Ensure all works are carried out in compliance with safety and environmental regulations

· Ensure all works are carried out in compliance to QA/QC requirements

· Convey proper instructions to subcontractors to ensure all installation works are executed in accordance with approved construction drawings details

· To manage construction difficulties, safety risk and other technical issues

· Prepare installation sequence & micro schedule for respective façade elements according to construction drawings

· Coordinate with Subcontractors on all matters pertaining to site installation and quality issues

· Monitor and update daily project/site progress report

· Maintain proper records of Site Inspection Reports, materials deliveries and site activities

· Arrange & Coordinate Site Testings and Inspections with Vendors and RTO/RE

· Manage and plan site materials and equipment delivery to ensure efficient use of resources

· Co-ordinate site storage space with Main Contractor

· To assist Project Manager in timely submission of materials samples and mock-up for approval

· Checking of RC structures conditions against construction drawings and highlight any discrepancies if found on site

· To perform other duties as assigned by Project Manager.

About our client: Our client is an EPC contractor in the Offshore Oil & Gas industry.

About the role:

• Prepare and conduct Project Specific Quality requirements training to production Supervisors and sub-contractors QC Personnel.
• Establishing Work Procedures and Instructions.
• Act as Project Lead QA/QC and control the entire project Quality Assurance and Control activities during construction phase.
• Oversees the Inspector’s performance on the project towards monitoring and control of workmanship towards quality.
• Updating of inspection status and records on daily basis.
• Attend weekly client progress review, Internal and Sub-Contractors meeting to discuss Quality issues.
• Liaise with client in relation to Quality on Project Specific.
• Schedule and conduct Project Specific Quality Audit as per agreed Plan.
• Monitor the compiling of Piping Test Packages.
• Monitor administration and submission of ITRs for Project.
• Prepare and maintain Weekly Weld Rejection Rate Summary.
• Monitor the issue and close-out of NCR’s for the project and maintain its register.
• Monitor progressive compilation of the MDR for the project as work progress.

About you:

• Degree/Diploma in Mechanical Engineering.
• Min 6 years QA/QC experience in Marine shipyard
• Mandatory of Welding Inspectors certifications (AWS or CSWIP).
• With Lead Auditor certificate is preferred
• Experience with TOPside piping fabrication or TOPside module fabrication, welding inspections of structural, welding jobs including Non-Destructive testing.
• Experience in piping line walk, reinstatement inspections by clear understanding of Isometric drawings.

Other information:

Work location: West (company transport is provided in selected MRT stations)

Working days: 5.5 days works week (Mon-Fri, 8am to 5.30pm & Sat, 8am to 12pm)

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

This role is responsible to provide support in migrating, upgrading, configuring, troubleshooting and administering the EAI Platforms (e.g. file transfer, API gateway) in non-Production and Production environments on AWS. He also needs to ensure the platform adherence to IT compliance requirements.

Specific Requirements

• Good knowledge of Application Integration middleware and technologies is preferred
• Experience in AWS services setup and administration or equivalent is required
• Familiarity with IM8 or equivalent ICT policies is advantageous

Are you ready to work in a friendly, fast-paced environment where you will meet good bosses and make good friends?

We're looking for Part Time Service Crews

Job Duties:

· Greet guests promptly in a warm and friendly manner and lead them to their seats

· Take customer orders, serve and recommend menu items

· Perform cashering duties

· Ensure outlet is clean and organized at all times

· Any other duties as assigned

Requirements:

· Good communication skills

· A team player with a “can-do” attitude

· Able to work split-shift or full shift

· Shift timing - 10.30am to 2.30pm / 5.30pm to 9.30pm

· Singaporeans only

Other information:

Working location : Various locations (Holland Village, Jalan Kayu, Balmoral Plaza)

Meals will be provided

Friendly and fun environment

Part-Timer hourly rate is $15 per hour, depending on working experience

If you are keen to apply, you may also email your resume to [email protected]

Company Description

Innovax developed the award winning OpsCentral suite and is a leading solution provider of innovative contact center solutions. The OpsCentral suite combines advanced features such as Conversational AI, AI analytics, Generative AI, knowledge management, and computer telephony integration (CTI) to create a seamless and efficient customer experience.

Innovax Systems offers omni-channel contact centre management, ticketing management, voice, video, email, social media messaging, customer relationship management (CRM) and contact centre backend enterprise system integration solutions. Headquartered in Singapore, Innovax Systems list of customers includes government agencies and Fortune 500 organizations in the Asia Pacific region.

Role Description

• Develop AI features that encompasses Generative AI, Natural Language Processing, Computer Vision and Data Analytics.
• Lead software applications development, architecture design, installation and implementation of projects.
• Enhance existing product designs.
• Work with sales and marketing teams to explore business requirements and react quickly to customer feedback.
• Stay up-to-date on the latest AI, web and tech trends and have a keen interest in the latest developments in such technologies.

Qualifications

• Possess Degree in Computer Science or related field.
• Strong working knowledge in Java and Spring Framework.
• Working knowledge in ReactJs/NextJS.
• Must familiar with Java, Spring Framework, Springboot, PostgreSQL, Bash Scripting.
• Working knowledge in AWS, GCP cloud services and environment.
• Experiences in contact centre environment, VOIP (Asterisk), Social Media Chatbot (WhatsApp, Facebook, WeChat, etc.) will be advantageous.
• Excellent written and verbal communication skills.
• Possess a pro-active attitude towards customers and good working attitude.
• Strong in technical analytical problem resolution skills.
• Familiar with Windows and Linux environment.

NOTICE

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Data Protection Notice and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Consequences of Not Providing Personal Data for Application

Please be noted that should you not consent and provide us with the relevant personal data to fulfil the “Purposes” of collection, use and disclosure of your personal data by Innovax, it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.

You may refer to our website, https://www.innovax.systems/data-protection-notice/ for more information.

Job Description:

• Be involved in project plan, Coordination operation
• Attend the project meeting if required
• Day-to-day site operation to ensure works are constructed as per project & safety requirement
• Supervise site works
• Liaise with clients on site works/project
• Other ad hoc duties as assigned
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Job Summary:

We are searching for a talented and motivated AI Engineer to join our growing team. In this role, you will play a critical role in designing, developing, and implementing AI solutions that address real-world challenges. You will work closely with data engineer, software engineers, and other stakeholders to bring innovative AI products to life.

Responsibilities:

• Design, develop, and implement machine learning models and algorithms.
• Preprocess and analyze large datasets to extract valuable insights.
• Stay up to date on the latest advancements in AI research and development.
• Integrate AI models into existing systems and applications.
• Optimize AI models for performance, scalability, and efficiency.
• Collaborate with cross-functional teams to ensure successful project execution.
• Document your work clearly and concisely.

Requirements:

• Bachelor’s degree in computer science, Artificial Intelligence, or a related field (or equivalent experience).
• Proven experience in designing, developing, and deploying machine learning models.
• Proficiency in programming languages like Python (including libraries like TensorFlow, PyTorch, scikit-learn).
• Strong understanding of machine learning algorithms and concepts (e.g., supervised learning, unsupervised learning, deep learning).
• Experience with data analysis and manipulation techniques.
• Excellent communication and collaboration skills.
• A problem-solving mindset and a passion for innovation.

RESPONSIBILITIES

• Provide comprehensive range of technical after-sales service support, installation, commissioning and repair plus preventive maintenance plans for laboratory/ hospital infrastructures or research/ analytical equipment in the medical imaging industry;
• Provide technical consultation to customers;
• Respond to customers’ requests by troubleshooting problems and taking corrective actions within targeted timeline;
• Prepare service reports.

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Minimum 3 years of relevant technical work experience in service/ maintenance;
• Ideally process experience in similar industry;
• Excellent communication and interpersonal skills
• Able to work independently and a team player;
• Self-motivated, results-oriented individual with good business acumen;
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Excellent technical exposure in the scientific and medical industry
• Fixed Transport Allowance

Job description

• Deliver good and professional customer service when taking orders
• Maintain the cleanliness and tidiness of the work area and the outlet at all times.
• Other ad-hoc duties as assigned.

Job Requirements:

• Customer focused and well-mannered with an awesome personality;
• Able to commit weekends and public holidays;
• Able to start on short notice;
• Able to working in a fast paced environment
• Candidates with no experience and are willing to learn are welcome to apply

We are looking for part-timer (Student preferable) who can cover during the period below:

• 15-25/11/2024, 29/11/2024, 23/12/2024, 28-31/12/2024, Feb'25
• This is not a remote position.

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

About i-Consult Tech Pte Ltd (I-Consult)

i-Consult Tech Pte Ltd (I-Consult) - a wholly owned subsidiary of the i-Consult Group HK Limited in Hong Kong -- is one of the leading IOT solution provider in Hong Kong, Macau & Singapore (Asia Pacific) region with the focus to help both Government and Enterprise sectors to select, architect and implement advanced & integrated IOT solutions to empower their business & operation.

i-Consult Group HK Limited is also a member of Cyber World Creations HK Ltd., who established since 2000, being a leading System Integrator providing industrial platform solutions and Design Manufacturing Services (DMS).

I-Consult provides leading edge one-stop-shop IOT solutions of modernized infrastructure, IT security, cloud platform, updated IOT devices and a broad portfolio of IT services that serve the needs of the sectors including education, hotel, residential & health care sectors.

We are committed to deliver top quality services by conforming to important ISO/IEC quality standards backed by our established best practices and effective service management systems and processes.

I-Consult offers an excellent value proposition with its expertise of experienced professionals, and offshore facility with state-of-the-art information technology infrastructure and competent associates at an extremely cost-effective price.

Part Time Systems Engineer

Responsibilities

We are seeking for a resourceful, experienced and committed individual to manage the following:

· Manage and track day to day progress of projects being assigned

· Perform project/application assessments and evaluation

· Assist test team in creating test plans and testing efforts

· Efficiently identifies and solves project/application issues

· Maintain application and project documentation

· Ensure sufficient, standard and reliable systems infrastructure

· Provide standby support for critical systems

· Provide daily IT technical support including system testing, system deployment and operational maintenance.

· Coordination, planning and execution of routine Maintenance job for contract customers.

· Assist with pre-sales and projects including coordinate, monitor and implement IT solutions for customers.

· Any other tasks and/or duties assigned by the supervisor or manager

· Ad hoc duties as assigned.

Requirements

· Possess at least a Diploma, Advanced/Higher/Graduate Diploma in EEE, Communications, Computer Science, IT, Mechatronics or equivalent.

· Min 2 years of project coordination experience

· Min 2 years of experience in coordinating and support IT business processes

· Knowledge in Java.Net and/or mobile development skills advantageous

· Basic knowledge MS-SQL Database administration including data backup, recovery, security and integrity.

· Familiar with Linux and Windows server environment.

· Experience/Knowledge on other database engines (ie. MySQL) will be advantageous

· Knowledge on Web or mobile application development and architecture will be advantageous.

· Strong interpersonal and communication skills

· Able to work independently and under pressure to meet system performance service levels

· Self-motivated with excellent customer service skill

· Able to multi task, work independently and prioritize workloads effectively

· Strong Interest in the field of IT, positive attitude and a willingness to learn

· Possess good analytical thinking and troubleshooting skill.

· Knowledge of RFID preferred.

· Good analytical and problem solving skills on technical level.

· Good teamwork and communication and planning skills

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com/[email protected]

Job Descriptions:

• Collaborate effectively with other domain specialists to design complex solutions.
• Analyze business requirements and develop technical solutions and system designs to meet those needs.
• Create solution designs, project documentation, and Bills of Material based on customer requirements.
• Conduct in-house evaluations and Proof of Concept trials in collaboration with stakeholders.
• Liaise with principal vendors to understand their products, solutions, and pricing.
• Assist project engineers during technical project implementation and provide training as needed.
• Handle system administration, network support, and troubleshooting in both Windows and Linux environments.
• Perform network troubleshooting to diagnose and resolve network issues.
• Upgrade network hardware and software as required, ensuring compliance with the Cybersecurity Act and Cybersecurity Code of Practice (CCOP).
• Address ad-hoc tasks as needed by the technical team.
• Document functional specifications for network designs and implementations, including necessary routing.
• Stay updated on the latest networking trends and solutions in the market.
• Obtain and maintain vendor certifications as required to uphold company partnership status.

Job Requirements:

• Bachelor's Degree or Diploma in Computer Science or a related technical field.
• 3-5 years of experience in network design and planning.
• Proficient in both Microsoft Windows and Linux operating environments (Ubuntu, Red Hat, etc.).
• At least 3 years of experience in complex project implementations.
• Strong understanding of cybersecurity, cryptography, security protocols, and TCP/IP networking.
• Knowledge of risk management, disaster recovery, business continuity, and IT regulatory compliance.
• Experience in architecting or deploying enterprise virtualization solutions is a plus.
• Familiarity with on-premise/hybrid and cloud networking models.
• Ability to work independently with minimal supervision.
• Hands-on experience installing hardware like servers, network switches, cables, hubs, routers, and setting up the necessary software environments and applications.
• Solid knowledge and experience in CCTV and Audio/Video systems.
• Experience with IP communication technologies such as IP PBX, video conferencing, and network management systems.
• Possession of certifications such as CCNP Routing & Switching, CCNP Wireless, CISSP, or equivalents in networking and security technologies is an added advantage.

• Maintain and keep office premises clean, tidy, and in orderly condition to ensure a conducive and safe working environment
• Day-to-day general duties include but not limited to:

1. Routine cleaning duties such as toilet washing, floor washing, vacuuming, sweeping, mopping, cleaning of windows and ceiling fans.
2. Perform other related duties as assigned for the purpose of ensuring efficient and effective functioning of the Centre.

Note: No CPF Contribution.

Open for part-time (morning/afternoon shift), preferably able to work 9am - 6pm.