Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

• Welcomes clients on arrival to the salon
• Answering phone calls, emails, and social media messages promptly and courteously
• Cross sell services
• Provide complimentary drinks to arriving clients
• Inform colleagues that their client has arrived and for what salon services
• Welcome walk-ins, answer questions about beauty services, schedule and confirm appointments based on availability
• Manage the salon appointment schedule efficiently
• Contact and manage clients if a staff member is sick and re-arrange an appointment
• If not using SMS appointment reminders, call clients to remind them of their appointment
• Call clients who are late for appointments and see if they are running late or are a no-show
• Collect payments from clients after their appointment
• Keep reception area clean, tidy, and free from hazards
• Respond to online reviews daily and pass feedback onto management
• Co-ordinate and resolve client complaints
• Properly add clients email addresses and telephone numbers to salon scheduling software
• Keep the retail merchandising stocked
• Up-sell salon retail products when taking payments
• Prompt clients to book their next appointment
• Doing administrative tasks

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

• Plan and schedule local and onsite overseas service activities.
• Coordinate calibration equipment scheduling, loaning, and shipping for onsite service jobs.
• Manage recalibration and repair of calibration equipment, including quotes, orders, and shipping.
• Implement service workflow for service closure, revisits, and rescheduling.
• Manage service contracts, ensuring timely renewal before expiry.
• Create quotes for service jobs and contracts, working closely with the After-sales team.
• Prepare and process after-sales orders, including parts, accessories, and service labor.
• Facilitate shipments, prepare invoices, and manage shipping documents for orders.
• Coordinate with customers and partners for payments, warranty parts, and returns.

Requirements:

• Minimum Dip/Deg in Supply Chain with at least 5 years of relevant working experience.
• Prior working experience in planning and scheduling is highly preferred.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Job Scope:

Customer Satisfaction

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

• Conduct periodic inspections to ensure fulfilment and customer satisfaction

EI Volume Growth & Profitability

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to

o ensure the timely conversion of all equipment from Free Maintenance to paying portfolio

o the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost

o Recover lost Maintenance contracts from the market

• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation

• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

People Development

• Actively drive the technical and non-technical development of Service team

to ensure all work is conducted according to established procedures and work instructions to enlighten the customer

• Close gaps and develop competency of the service team.

Requirements:

Minimum 5 years’ experience in the Service industry, preferably of industrial/engineering/Facilities management or related

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Casework and Counselling
• To readily identify and assess risks inherent in moderately complex cases by integrating a range of information.
• To readily use professional tools and working templates to guide staff in case assessment and case planning.
• To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partners.
• Groupwork and/or Community Work
• To participate in client/community assessments, group/community work processes and specialized intervention strategies.
• Operational Managerial Skills (Operational Processes, Policies and Protocols)
• To support the Assistant Senior / Senior / Lead Professionals in the implementation of centre’s operational and practice protocols, processes and policies.
• Undertake any other duties assigned by the Head of Centre.

Job Requirements

• Degree in Counselling, Psychology, Social Work
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene)(R21101623)

Recruit Express Pte Ltd (99C4599)

The Job:

• Network security management
• Web security management
• End point security management
• Messaging security management
• Security & vulnerability management
• Automation of management tasks

What You’ll Need:

• Degree/Diploma in Computer-related disciplines
• At least 5 years of experience that covers management of enterprise security solution

Interested applicants can send their detailed resumes to [email protected]or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Description:

• Assisting with examinations and routine procedures
• Performing some administrative duties
• Assist doctors in patient assessment, examination, diagnosis and treatment
• Other ad-hoc duties as assigned

Requirement:

• Customer service experience will be advantageous
• Min. commitment of 3 months to long term

Apply now by sending your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Job Description & Info

- Performing reception and front desk duties.

- Portering and Triaging duties such as transfer of patients from one location to another.

- Attending to all enquires of patients and visitors including phone

enquiries.

For interested candidates, please send your updated resume:

Email: [email protected]

WA: wa.me/6596503173

Tele @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Responsibilities

• To perform daily IT operational activity on system & user administration
• Active Directory for account creations and user management
• Setting up user accounts, permissions, remote access and passwords
• Providing end-user support on a Microsoft Windows network, computer networking, printers troubleshooting
• To set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• To ensure that adequate backup of all data files and programs done by users in the Company Servers, to facilitate prompt recovery from data loss and to maintain and monitor procedures for the management of such backup media
• Maintain the inventory of all the PC hardware, software items, and supplies in the Company
• Any other ad-hoc duties as assigned

Requirements

• Diploma in IT, good to have Cisco Certified Network Associate (CCNA)
• Proficiency in Networking, L1 & L2 IT Support, Active Directory, Windows Server, Computer Networking, Hardware Troubleshooting, PC Migration, SQL Database, Microsoft 365, SCCM Management Console. VMware XCSI
• Excellent desktop, basic server and LAN troubleshooting skills to resolve the day to day technical and operation issues

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibility

• Understand current and future business goals and ongoing IT issues to ensure business success
• Ensure that employees are following computer use policies, information security and privacy
• Maintenance of network infrastructure, hardware, CCTV, communication & GPS systems
• Software troubleshooting Window OS
• Resolve day to day IT issues in the office
• Outlook installation, MS Exchange Mgmt, Antivirus Deployment
• Work on standalone IT projects as and when it is required

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• In depth knowledge of Microsoft Active Directory
• Windows Server, Microsoft System Centre
• Strong networking skills– emphasis on virtual infrastructure and WAN networking

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Deploy cloud solutions and resolve cloud integration issues
• Develop plans to implement cloud solutions
• Evaluate the suitability of cloud solutions against organizational requirements and business needs
• Integrate data and functions across application programs, and perform follow up tests to verify proper functioning
• Oversee end-to-end process of application integration, determine suitable middleware and testing procedures and resolving issues that arise.
• Manage the planning, building, testing and integration of codes, and deployment of software changes and updates into a live environment
• Develop plans for continuous integration and continuous deployment (CI/CD) based on design specifications, build, test and deploy release packages into live environment
• Set up, deploy and decommission infrastructure components and associated equipment in accordance with a set plan and established procedures.
• Detail an infrastructure installation and testing plan for suitable site locations, resolving infrastructure malfunctions where required
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• A graduate in Bachelors in Information technology or similar IT degrees
• At least 3 years working in IT operations and support with 2 years hands on experience in System Operations
• Cloud Certification (AWS, Azure or GCP) will be highly advantageous

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Design, develop, and implement custom applications using Power Apps to meet business needs.
• Create automated workflows using Power Automate to streamline business processes.
• Leverage AI Builder to integrate AI capabilities such as object detection, prediction, and form processing into Power Platform solutions.
• Collaborate with cross-functional teams to gather requirements and define technical specifications.
• Provide technical support and troubleshooting for Power Platform solutions.
• Stay updated with the latest features and capabilities of the Power Platform and AI Builder, and recommend best practices to the team.
• Conduct training sessions and workshops to educate users on Power Platform and AI Builder capabilities.
• Any other adhoc duties as assigned

Requirements:

• Diploma/Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven at least 2-3 years of experience as a Power Platform Developer or similar role.
• Proficiency in building canvas and model-driven Power Apps solutions.
• Strong understanding of Power Automate, including creating flows, connectors, and expressions.
• Experience in implementing AI solutions using AI Builder, including AI model creation and integration into Power Platform solutions.
• Familiarity with UiPath and AI tools such as AI Builder and AWS Textract is a plus

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

• Ability to deploy, configure and fine-tune security policies as well as performing threat hunting to proactively response to potential cyber threats.
• Manage and investigate Events of Interests and security vulnerabilities to identify early indicators and work with the respective team to address them.
• Manage and implement Security projects
• Incident Response, investigation and recovery.
• Support daily Security operations
• Manage and Administer Firewall operations
• Maintaining EndPoint Protection and updates.
• Maintaining Patch Management system
• Any other adhoc duties as assigned.

Requirements

• Minimum 1-2 years of working experience in Cyber Security field.
• Good Knowledge in Cyber Security Management, IT Compliance and/or Risk Management.
• Hands-on experience with Windows or Linux OS.
• Knowledge on Security products and technology
• Knowledge in managing various type of firewall
• Knowledge in managing various type of endpoints protection
• Knowledge in managing patch management tools

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Office Hours: Monday to Friday 8.30am - 5.30pm + 1 half Saturday 8am - 12pm

1 Year Contract convertable + 1 month Completion bonus!!

Location: Outram Park

Job Description:

• Provide frontline customer service.
• Provide scheduling and coordination services
• Advising patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients.

Requirements:

• Minimum Nitec and above
• Keen interest in Healthcare is preferred

Training is provided!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate (POAS)

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Working Hours: Office Hours 5.5 Days

Location: Multiple Location @ East

Job Description

• Assist doctors during the treatment and examination of patients.
• Assist in reporting or analysing of department's or clinic's statistics and data.
• Conduct training for staff.
• Identify situations where patients require additional attention.
• Liaise with patients and other stakeholders to provide services to patients.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Service Crew to join our team!

As a Food & Beverage Service Crew, we rely on you to:

• Support the daily operation of the restaurant
• Provide a high-quality service to restaurant guests
• Ensure the smooth operations of the work section appointed
• Consistently looks for ways to enhance guest satisfaction
• Create an exceptional experience for our guests

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys delivering high quality guest service with a welcoming manner
• Loves interacting with guests and customers
• Preferably has experience working in either a restaurant or a hotel background
• Displays curiosity and takes time to learn and understand new culinary trends
• Committed to serving food of the highest quality
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

We are maid agency base in Far east plaza Orchard

we are looking for sales person who able to join us ASAP

* Job descriptions*

- Attend to customer

- attending to complaint

- prepare contracts

- dealing with overseas supplier

- counselling for our helper

- report etc

we are looking for someone who able to speak Bahasa/ Malay , no experience required we willing to train.

anyone interested pls WhatsApp to 91470227 or 90480337

Thank you

cheers

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Description:

- Reply emails, phone calls, and walk-ins enquiries

- Schedule and prepare class attendance for commencement

- Maintain student records

- Organise logistics matters

- Plan events for students or team members

- Train new team members

- Maintain Bunka’s social media pages

- Other administrative matters or duties to ensure that the school operates smoothly.

Job Requirements:

- Is fun and energetic

- Interested in Japanese culture

- Has experience in Customer Service

- Possess a strong command of English (written and spoken)

- Possess good administrative skills

- Has knowledge in MS Office, Google Drive, One Drive

- Takes initiative and pride in your work

- Able to answer phone, email or walk-in enquiries appropriately

- Able to adapt to changes

- Looks forward to sharing and gain knowledge, and contribute ideas to the company

- Is tech-savvy

- Able to speak basic Japanese (optional)

- Able to do graphic design/ animated videos (optional)

Working hours:

- Mon - Fri 10am to 7pm

- Some Saturdays or Sundays 10am to 5:30pm

Bonus:

Employees can take Japanese classes for FREE after probation period.

• Plan & schedule local & onsite overseas service activities for ZRSG.
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs.
• Organize recalibration-repair of calibration equipment inclusive of quote, order, shipping.
• Manage service contracts with timely renewal before expiry of existing contract.
• Create quotes for service jobs (local/ regional) for calibration, onetime jobs, relocation etc.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Scheduling service jobs-equipment
• Plan & schedule local & onsite overseas service activities
• Plan calibration equipment scheduling, loaning, shipping for onsite local-regional service jobs
• Quote service jobs & contract
• Manage service contracts with timely renewal before expiry of existing contract

The Requirements:

• Min Diploma/ Degree Holder with min 3-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resume to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Company Registration No. 199601303W

EA Licence No. 99C4599

Location: Singapore

Responsibilities:

As a Field Service Engineer (Technician) in the Company, you are expected to support our Aftersales department. The primary role of this position is to assist the Head of Aftersales to coordinate the management of the company’s technical department comprising of the followings:

· Responsible for all installation, troubleshoot & repair, maintenance, service calls, and delivery of equipment to customers.

· Maintain a journal of all service calls, tools listings and repairs.

· Coordinate with Office Administrator for the issue of invoice for service calls, repair work done and parts replaced.

· To support the Technical and Head of After Sales with the coordination of daily service schedules by ensuring that all job assignments are attended to in a timely and efficient manner.

· To provide fast, efficient and proactive customer service for all our clients, covering service installations, complaints, service and maintenance.

· Coordinating and responding to all requests of internal meetings.

· Assist the Store Coordinator with all stock and spare part stock checks and inventory management.

· Assist when needed, the logistics for delivery of new equipment installations, receiving of goods and local transportation arrangements.

· To assist with the upkeep of the showroom and ensure that all equipment are in good working condition on a daily basis.

· Represent the Company in a professional manner always as an ambassador of the Company.

Requirements:

· Ability to work well in a team and is highly motivated.

· Punctuality is important, please be on time for all duties and when reporting to work daily.

· Always maintain a high level of enthusiasm with all colleagues and customers.

· Understand the company missions and business vision.

· Able to multitask, be organized, tidy and detailed orientated.

· Able to communicate at all levels confidently.

· Have good product knowledge of all products and services offered by the Company.

· Have good communication skill with customers and/or their representatives.

· Preferably possess Class 3/4 driving license.

Other Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering Mechanical/Electric & Electronic or equivalent.

· Have a basic knowledge in IT will an added advantage.

· Required language(s): Good command of written and spoken English and Bahasa Malaysia

· At least 1 year of working experience in the related field is required for this position.

· Candidates with experience in repairing and maintaining fitness equipment will be advantageous. Fresh graduates are welcome to apply.

· Preferably non-executive specialized in Maintenance/Repair (Facilities & Machinery) or equivalent.

Working Hours: Mon-Fri office hours

Salary: $10 hour

Location: WEST

Job Description:

• Patient registration

• Schedule payment

• Collecting payment

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599