YMCA of Singapore

The Role

You are responsible for providing prompt and exceptional service to customers.

Responsibilities

• Register guests by obtaining and/or confirming room requirements, verifying pre-registration and managing customer expectations and needs professionally.
• Respond to reservation enquiries promptly and deal with reservations accurately and efficiently.
• Responsible for providing prompt and exceptional service to customers.

Job Requirements

• Preferably with ‘O’ Level, ‘A’ Level or Diploma holder in any discipline.
• No related work experience is required as on-the-job training will be provided.
• Other general customer service-related experience will be advantageous.
• Customer service and people oriented.
• Good communication, listening and interpersonal skills.
• Innovative team player that is dynamic, self-motivated, pro-active, and mature.
• Willing to work on a rostered 5-day work week, including weekends and public holidays.

• Act as the first point of contact for the customers
• Understanding both internal and external customers, anticipating customer needs and giving a high
• priority to customer satisfaction
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
• Ad-hoc duties that related to contact centre projects

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Opportunity

• Working with is partnering with one of the largest banks by total assets in Singapore.
• Work with Business Analyst and Development Team for the application
• Working Hour: Monday – Friday, 9am – 6pm
• Location: South

The Talent

• Minimally 6 years of software testing experience
• Possess minimally a Bachelor's Degree in Computer Science, Information System, or any other IT related disciple
• Proficient in developing, enhancing and maintaining test automation frameworks using tools such as Selenium, Cucumber, Serenity, Maven etc.
• Experience in performing end-to-end testing for data platforms and web UI applications
• Have knowledge of any test management tool and be able to document and report test results
• Good understanding and working knowledge of Agile/Scrum methodologies

The Job

• Create and execute test cases and scenarios based on functional requirements
• Conduct functional, regression and integration testing for data platforms and web UI applications
• Design and implement data testing strategy and automation solution
• Coordinate and monitor data regression testing as part of the project team
• Manage integration test phases, test coverage and alignment with functional content
• Update and maintain test libraries
• Perform and report on performance testing
• Work independently and communicate effectively with project/support team

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

We are hiring Contract to Perm Patient Service Associate to be outsourced to a reputable hospital

Job Description:

• In charge of registration of patients
• Scheduling of appointments
• Handle enquiries
• Assist doctors and nurses when required

Requirement:

• Possess minimum ‘N / O / A’ Levels / Nitec / Diploma in any field

• Able to commit to 5.5 days office hours

• Available immediately

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As Functional QA:

• Understand the functional requirement and create test cases and test scenarios.
• Perform functional, regression and integration testing.
• Working knowledge of test management software (e.g. Jira, Jira Xray).
• Should have good knowledge of SQL.

Good to have:

• Automation testing using tools like selenium or cypress.
• Functional knowledge of QA and BA processes.
• Knowledge of PowerShell.

As Data Automation Engineer:

• Ability to build automated test solution for Data-intensive platforms and Web UI applications.
• Being able to propose strategy and solution for Data testing.
• Prepare tooling and script for automating data regression testing.
• Perform and follow-up data regression testing phase as a fully integrated part of the project.

As Integration Tester:

• Under the supervision of the manager, the candidate should be able to handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign.
• Maintain up to date test libraries (test cases).
• Handle and build KPI on performance testing.
• Prepare regular reports on test results.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Job Qualification

• Singaporeans only.
• Minimum of 6-8 years’ experience in software testing.
• Experience in the development, enhancement and maintenance of test automation framework.
• Experience in appropriate tools like Selenium, Cucumber, Serenity, Maven etc.
• Experience in end-to-end testing process.
• Knowledge of any test management tools.
• Good understanding & working knowledge of Agile/Scrum.
• Bachelor or Technical Degree in Computer Science, IS, or IT is preferred

Other Professional Skills and Mindset

• Proficient in Microsoft Office.
• Strong organisational and communication skills.
• Experience in application project management.
• Strong analytical and problem solving skills.
• Experienced working within a LEAN environment.
• Awareness of various software development procedures.
• Capable to effectively interact with technical team.
• Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Description:

- Reply emails, phone calls, and walk-ins enquiries

- Schedule and prepare class attendance for commencement

- Maintain student records

- Organise logistics matters

- Plan events for students or team members

- Train new team members

- Maintain Bunka’s social media pages

- Other administrative matters or duties to ensure that the school operates smoothly.

Job Requirements:

- Is fun and energetic

- Interested in Japanese culture

- Has experience in Customer Service

- Possess a strong command of English (written and spoken)

- Possess good administrative skills

- Has knowledge in MS Office, Google Drive, One Drive

- Takes initiative and pride in your work

- Able to answer phone, email or walk-in enquiries appropriately

- Able to adapt to changes

- Looks forward to sharing and gain knowledge, and contribute ideas to the company

- Is tech-savvy

- Able to speak basic Japanese (optional)

- Able to do graphic design/ animated videos (optional)

Working hours:

- Mon - Fri 10am to 7pm

- Some Saturdays or Sundays 10am to 5:30pm

***To start work from March 2024 onwards***

Bonus:

Employees can take Japanese classes for FREE after probation period.

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

You will mainly be responsible for:

• Providing primary operational technical support and assist the functional support teams
• Improving complex operations (DRP, Migrations, Major maintenance etc.)
• Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)
• Reducing time-to-market by implementing CICD pipelines where possible
• Managing technical issues, escalations and ensuring good level of delivery
• Maintain, improve and standardize existing workflow processes and framework
• Promoting knowledge sharing within the organization (trainings, documentations etc.)
• Bridging the gap between Dev and Ops
• Maintain programmable code outlined in technical instructions and specifications for operating systems.

Job Qualification

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Experience in a banking environment in a plus.

Technical

• Preferred
• Minimum 3 years of experience with UNIX environments
• Minimum 3 years of experience in scripting languages such as Python, Powershell
• Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes
• Experience with task schedulers such as Control-M
• Good understanding of IT ecosystems and application architectures
• Knowledge about

- CICD pipelines, ITIL practices, Agile practices, Lean

- Observability tools such as Grafana, Kibana, Prometheus, AppDynamics or Dynatrace is a plus

Other Professional Skills and Mindset

• Fluent in English, French is a plus
• Good analytical and problem solving skills
• Proactive and able to propose new ideas
• Positive attitude towards continuous learning and improvement
• Team player
• Curious about new technologies

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• My Client, a reputable organisation is looking to hire an Customer Service/ Receptionist
• Salary Range: $2,200 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performing of facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good communication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].

All shortlisted candidates will be contacted.

About BIPO

At BIPO, our passion for technology and innovation empowers businesses across the globe with increased efficiency and convenience.

Our enterprise-ready Human Capital Management (HCM) solution automates HR processes, simplifies workflows, and delivers actionable insights to build the best employee experience. Complemented by our global payroll outsourcing and Employer of Record (EOR) services, we support businesses to manage today’s global workforce.

Established in 2010, and headquartered in Singapore, we are better connected to support your payroll and people solutions needs through a global network of 40+ offices, four R&D centres, and business partners across 100+ markets.

Our products & services

· Human Capital Management (HCM)

· Global Payroll Outsourcing

· Employer of Record (EOR)

Purpose

BIPO is seeking a HRMS Application Consultant. The candidate is responsible for the software implementation for the HRMS Module (Personnel, Leave, Claim, Payroll (Singapore), Attendance, Appraisal, Training, Recruitment).

Responsibilities

· Manages and implements multiple HRMS projects (small to medium and large projects) simultaneously.

· Ensures that projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.

· Analyses customer requirements, proposes system design, and prepares system demonstration environment and configuration.

· Partners with R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.

· Provides proactive, strategic system consulting services representing HR-owned data.

· Provides knowledge and best practices on the system functionality.

· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Technical Skills and Competencies

·Degree in IT/Diploma or major in Information Technology or Project Management related area

· Basic SQL knowledge will be advantages

· Basic Excel knowledge will be advantages

· Fluent English and prior work experience in a multi-national environment is ideal

· Training will be provide.

· Fresh grads may apply

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is not required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Working hours

• 5.5 days, 44 hrs, Shift hours 9 - 6pm, 2pm-11pm

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As Functional QA:

• Understand the functional requirement and create test cases and test scenarios.
• Perform functional, regression and integration testing.
• Working knowledge of test management software (e.g. Jira, Jira Xray).
• Should have good knowledge of SQL.

Good to have:

• Automation testing using tools like selenium or cypress.
• Functional knowledge of QA and BA processes.
• Knowledge of PowerShell.

As Data Automation Engineer:

• Ability to build automated test solution for Data-intensive platforms and Web UI applications.
• Being able to propose strategy and solution for Data testing.
• Prepare tooling and script for automating data regression testing.
• Perform and follow-up data regression testing phase as a fully integrated part of the project.

As Integration Tester:

• Under the supervision of the manager, the candidate should be able to handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign.
• Maintain up to date test libraries (test cases).
• Handle and build KPI on performance testing.
• Prepare regular reports on test results.

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Job Qualification

• Singaporeans only.
• Minimum of 6-8 years’ experience in software testing.
• Experience in the development, enhancement and maintenance of test automation framework.
• Experience in appropriate tools like Selenium, Cucumber, Serenity, Maven etc.
• Experience in end-to-end testing process.
• Knowledge of any test management tools.
• Good understanding & working knowledge of Agile/Scrum.
• Bachelor or Technical Degree in Computer Science, IS, or IT is preferred

Other Professional Skills and Mindset

• Proficient in Microsoft Office.
• Strong organisational and communication skills.
• Experience in application project management.
• Strong analytical and problem solving skills.
• Experienced working within a LEAN environment.
• Awareness of various software development procedures.
• Capable to effectively interact with technical team.
• Understanding and respect of cultural diversity.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Our client is a leading bank in Asia and they are recruiting for Customer Service Executive.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and social media) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline
• At least 2 years of experience in a call center / banking / customer service environment is advantageous

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

The Team

Cundall's Structural Engineering team pride themselves on their exemplary track record of designing innovative and sustainable structural solutions that minimise the use of natural resources.

As one of the longest established of Cundall's many disciplines, the Structural team are a source of world leading expertise and offer a pro-active and collaborative approach to skill development, and professional excellence.

The team now looks for an enthusiastic and talented Principal Structural Engineer to join the Singapore team.

The Role

This excellent opportunity would see you being based in our office in Singapore and working on some of the most exciting projects across Asia and internationally.

As part of our established team of expert engineers and technicians, and working closely with colleagues of various disciplines, you will lead a project team in delivering projects throughout the entire process of structural engineering design, from conceptual design stage towards construction.

You will act as a mentor to provide coaching and training to junior engineers.

The Skills

• Accredited BEng or MEng degree level (or equivalent) in Civil or Structural Engineering
• You'll have proven experience of managing medium / large size projects and delivering to time and budgetary deadlines, whilst complying with operational and other procedures.
• You'll have broad and deep technical knowledge in Structural Engineering, plus demonstrable understanding of other disciplines.
• Familiar with local codes of practice and authority submission and approval procedures.
• Must be Registered as Professional Engineer with PEB Singapore.
• Competent user of relevant structural engineering software.
• Given the collaborative and client focused nature of this role, excellent communication skills and experience of using your initiative to overcome challenges are essential.

We know that to be the best at what we do we need a diverse workforce underpinned by an inclusive culture. Creating environments where everyone can find joy doing their best work is also great for everyone. That’s why we positively welcome applications from people of all backgrounds and identities, and encourage, support, and celebrate the diverse voices of our people.

What the role is

The Development Control and Licensing Division (DCLD) ensures that environmental considerations are factored into land use planning and development control of new developments, and that the proposed developments are in compliance with environment health and pollution control requirements. DCLD also processes NEA licences, which covers areas such as radiation protection, pollution control, waste management, public cleansing, vector control and fumigation.

What you will be working on

You will be part of a team that carries out environmental planning and control so that environmental factors are being incorporated for proposed developments/projects to safeguard the environment. Your primary duties will include the following:

• Evaluate and process development control plans, building plans, and detailed plans (including application of Building Information Modelling to submissions), as well as ensure that environmental factors and related considerations (i.e. preventive and mitigation measures) are being incorporated in the design of the proposed developments
• Evaluate and process reports and technical studies related to environmental impacts on air, water, land and noise pollution.
• Evaluate and process pollution control studies, noise assessments, site specific impact assessments, environmental site assessments and climate change adaptation reports.
• Use modelling tools for air dispersion modelling, noise modelling and quantitative risk assessment to establish environmental impact and risks associated with the developments
• Evaluate land-use proposals for major infrastructures and agencies’ projects as well as providing assessment on environmental matters (i.e. environmental management, pollution control, public health and safety issues) to ensue a liveable and sustainable environment
• Review environmental planning norms and requirements to keep abreast with the developments in Singapore, leveraging on technology and state of the art environmental control measures
• Manage contract by working closely with the appointed contractor(s), monitoring their work progress and performance to ensure the works are carried out in satisfactorily and timely manner

What we are looking for

• Degree in Environmental, Chemical, Civil or Mechanical Engineering or Degree in Science (Chemistry)
• Good knowledge of environmental management, preferably with experience in handling environmental site assessments or land pollution
• Self-motivated, independent, resourceful and able to foster teamwork
• Good analytical, writing and interpersonal communication skills
• Good knowledge of environmental modelling tools, Building Information Modelling (BIM) and interpretation building plans
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Deputy-Principal-Senior-Executive-Engineer--Licensing-and-Env-Assessment-Dept-_JR-10000026166

Job scope:
1. clearing and setting of table
2. Refill and serve drinks
3. Lead guests and give menus
4. Take orders
5. Serving of food to customers
6. Shift work.

7. Bar / drinks counter. On rotation basis.
8. meals provided for those on duty

9. No experience needed, training provided

10. other ad-hoc duties assigned by Supervisor / Manager

You will be responsible to provide an excellent and consistent level of service to your customers. The Event Service Administrator is responsible to contribute to the smooth and efficient running of the Event Service (Banquet) department within the F&B Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.

• Promote our School's courses and products
• Execution of Internal / External Marketing Campaign
• Administers policies and procedures relating to daily operations of the centres
• Provide admin support to ensure smooth running of the centres
• Adhoc duties
• Strong interest in customer service and relationship-building
• Must be able to work shift and during both weekends
• Must be fluent in spoken and written English
• Able to work under pressure and in a fast-paced environment
• Self-driven, energetic, and able to work well in a team
• Must be able to work shift and during both weekends
• Remuneration will be dependant on background and past experiece of applicant

Japanese MNC

Salary $2500-$2800+$500

Location: Ubi

Industry: Electronic Component Manufacturer

Monday to Friday 8.30am to 5pm

Requirements

• Electro-mechanical engineering background preferred and the company will provide necessary training for the candidate to assume this position
• Ability to travel at short notice to S.E. Asia and other markets as required by the superior

Job Roles

Technical aspects

• To inspect, service and maintain our company’s crimping tools, machines and equipment to ensure they remain in tip top condition prior to shipping to our customers
• Provide on-site after-sale service such as repair, replace spare parts and provide technical education to the customers who may encounter technical issues when operating our crimping tools, machines and equipment
• Troubleshoot, analyse and recommend service or repair methodology on the crimping tools, machines and equipment to the customers whenever there is a technical breakdown affecting their production operation
• Overhaul and inspect conditions of crimping tools, machines and equipment returned by the customers
  

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.
Alternatively, you may also email your resume to us at [email protected]

Emily Fong
Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

The Opportunity

• My Client, a reputable organisation is looking to hire an Customer Service/ Receptionist
• Salary Range: $2,200 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performing of facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good communication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].

All shortlisted candidates will be contacted.

The Opportunity

• Salary Range: $2,200 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performing of facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good communication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Opportunity

• Salary Range: $2,200 to $3,000
• Location: Central
• Working hours: Rotating shifts, 6 days a week

Job Scope

• Managing of the Customer Service Counter and handling customers with excellent customer service.
• Performing of facility inspections, paging and in-house announcements.
• Upselling and promoting the company’s various digital platforms and loyalty programs.
• Skillfully handle customers’ enquiries, feedback and complaints via the customer service counter and telephone.
• Any other ad-hoc/ admin assigned

Requirements

• GCE’O’ Levels and above
• Previous customer service experience is preferred.
• Computer literate to handle administrative tasks and technology related enquiries.
• Good communication and interpersonal skills to facilitate a professional customer experience.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or send your resume to [email protected].
• All shortlisted candidates will be contacted.

Customer Service Executive

Job Details

• Permanent position
• Top player in the Freight Forwarding industry
• Hybrid working arrangement
• Location: Kallang
• Working hours: Monday - Friday (8:30 am - 5:30 pm)
• Salary: Basic up to $3800 (VB + Flexi benefit)

Adecco has entered into a collaboration with a key player in the freight forwarding industry, providing global freight services. The individual in this position is responsible for delivering comprehensive customer service and managing all aspects of export and import operations.

Responsibilities:

• Updating shipments into the forwarding system.
• Generating freight booking and forwarding documents (verify copy HBL/HAWB, Finalized HBL/HAWB of Lading (HBL).
• Ensuring all the security arrangements, and forwarding documents are complete and accurate through verification.
• Manage and oversee the Permit Declaration activity in collaboration with the permit declaration vendor.
• Conveying all cargo-related incidents to customer service or external brokerage house.
• Follow cargo/shipment irregularity handling procedures.

Talents:

• Minimum 2 years of relevant work experience in Freight Forwarding, Consolidation Planning and Scheduling

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to [email protected]
• Apply here and contact us to follow up

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Concierge is responsible to contribute to the smooth and efficient running of the Rooms Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.