Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

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You can email your resume to us at [email protected]

The candidate will lead and manage the development team forthe successful implementation of healthcare IT solution or software product development.

Role and Responsibilities:

· Support project manager or product owner on project or product planning

· Translate business requirements into technical architectures & detail solution

· Assess and validate solution and infrastructure feasibility in hybrid cloud environment and compliance to IT policy

· Design application architecture including the integration with external systems

· Develop the detail design of the core application components

· Ensure the application has robust design and security protection

· Hands-on coding and coach internal development team on design and coding

· Work with relevant DevOps engineer for Release management and deployment of application releases

Requirements:

· Bachelor's Degree, Post Graduate Diploma, Professional Degree in Computer Science, Information Technology.

· 10+ years of relevant work experience in software product development and life cycle.

· Strongexperience in API design and implementation

· Experience inapplication architecture design and database design

· Hands-on development experience for Frontend & Backend application (C# .Net core & ReactJS)

· Experience in AWS or Azure

· Experience in Azure DevOps or equivalent CI/CD

· Experience in Microservices design and development will be advantageous

· Knowledge and experience in application design patterns

· Proactive and meticulous

· Value driven and versatile

· Approach design and development of solution with the mind set of software product development

· Experience with agile development methodologies

Responsibilities

• Handle customer enquiries via telephone calls, walk-in, facebook, corporate website, and emails.
• Handle and resolve customer complaints promptly and professionally.
• Consolidate customer feedbacks monthly and share with relevant departments promptly and accurately.
• Manage customer database for customer information, feedbacks, complaints and warranty cards.
• Verification of product defects from walk-in customers.
• Handle sales of spare parts for walk-in customers.
• Other ad-hoc duties as assigned.

Requirements

• Possess good interpersonal skills
• At least 2 years of relevant experience in customer service, preferebly in FMCG industry
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

Job description:

• Prepare the commissioning before going on site
• Schedule and conduct daily tests according to commissioning
• Required installation of mechanical and electrical equipment
• Participation in level 6-5-4-3-2-1 testing on site
• Act as sparring partner towards the customer
• Ensure that time schedules are kept
• Analyse and solve problems that may influence the commissioning
• Participate in building and safety meetings
• Training for the customer of operators, service staff, etc.
• Ensure compliance with quality requirements in internal BGMS
• Act as daily BEUMER Group safety representative on-site and ensure observance of safety regulations
• Daily contact to customer and project management at BEUMER Group as well as to other suppliers on-site
• Preparation of progress reports, log lists, budgets as well as up-date of documentation on-site
• Plan own and local employees work every day.
• Ad-hoc site support

Requirement:

• Diploma/Degree in Electrical / Electronics / Mechatronics Engineering
• More than10 years relevant experience in commissioning of automation industry control systems.
• Experience in airport BHS PLC control system
• Proficient in Siemens-S7 (or TIA) PLC programming
• Committed and good team player with the ability to work independently
• Good communication skills
• Strong analytical abilityAble to travel more than 350 days a year worldwide
• Able to work in a culturally diverse environment

Key Responsibilities:

• Drive for requirements and specifications development and translate them into design guidelines and test protocols.

• Provide mechanical design and design optimization involving 3D modelling/2D drawing, tolerance stack-up analysis, material selection, structure analysis, process and tooling (stamping, die casting).

• Provide thermal design and analysis at a component, subassembly, and system level. To accomplish this, you need to have wide experience and deep understanding on the latest cooling technology and the individual cooling components such as cold plate, pump, heat exchanger, instrumentation and control, and methodologies used in power electronics.

• Perform thermal & flow analysis, and structural analysis (vibration/shock/drop) on different types of components/sub-assembly such as cold plate, heat sinks/heat pipes, thermal interface materials, high powered electronics, printed circuit boards (PCBs), cabinet/enclosure.

• Conduct prototype assembly, testing and troubleshooting, FMEA and Dfx activity.

• Work closely with EE/FW to ensure that all design requirements are specified and achieved.

• Address and resolve product issues through the overall product development phases.

• Propose innovative technology/process to meet requirements of quality and cost of product.

Key Education and Experiences:

• Bachelor’s/Master’s/PhD in Mechanical/Thermal/Energy Engineering or related.

• 3 years and above experience is preferable.

• Strong mechanical/thermal/energy engineering fundamentals and skills, including design principle, metal/plastic/rubber design rules, fluid mechanics, thermodynamic systems, finite element analysis, material and surface treatment, gasket and sealing, and fabrication methods, are required.

• Wide experience in cooling of electronics, thermal and structural simulations.

• Experience and hands-on capability in test and verification of complex thermal/cooling systems.

• Experience in FMEA, tolerance analysis, DFM/DFA.

• Proficient with Solidworks (Standard) and associated finite element tools (Flow and Structure Simulation) or other CAD/CAE tools, preferably CFD simulation tools such as Flotherm.

Competencies, knowledge, skills, attributes:

• In depth knowledge of mechanical/thermal theory and competency in cooling of electronics.

• Understanding of electrical/electronic basic, vibration and shock, standards and regulations.

• Strong analytical and problem-solving abilities.

• Good team player, being creative, can do attitude.

• Good written and verbal communication skills.

• Able to work under pressure and meet deadlines.

SUMMARY OF ROLE

As an Environment, Health, Safety Engineer, you will be the leading the operations for EHS for our Singapore sites for safety matters, EHS trainings and reviewing any procedures. You will also be the advisor for EHS related legislation and requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To maintain and implement environmental, health and safety (EHS) management framework and programs for Singapore sites.
• Educate and train employees on EHS requirements and regulations to promote zero accident culture.
• Advice site management on EHS related legislation and requirements.
• Network with global EHS team for training, new technology applications, and leverage best practices.
• Lead overall Plant Operation Safety matters, EHS training, reviewing Safe Work Procedures and Incident Investigation.
• Responsible for providing technical safety advice to the relevant stakeholders. Mentor stakeholders on EHS Management System.
• Conduct daily walk about (safety inspections) and rectify any safety hazard that is found within the premises promptly.
• Work with other team members of updating the required licenses, approvals and certifications which are necessary for the facilities’ operations and
• Any other ad-hoc duties as assigned.

RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS

Minimum requirements

• Candidate must possess Diploma or Degree in EHS or any Engineering discipline.
• WSQ Specialist Diploma in Workplace Safety and Health (SDWSH) – Level C
• Candidate must have minimum 2 years of EHS related working experience in Manufacturing and/or Semiconductor industries.
• Candidate will need to be Registered Workplace Safety and Health Officer with Ministry of Manpower
• Candidate must effectively partner and delivers results in a matrix environment; works collaboratively with different (external) engineering and supply chain organizations.
• Candidate will need to have knowledge of local regulation and EHS requirements.

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 2 - 5 years' experience working in construction industry