What you will be working on:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

Preferred:

● Able to identify potential technical pitfalls and challenges and set directions that will help to guide the team towards solving difficult technical problems.

● Support and develop software engineers by providing advice, coaching and development opportunity

● Experience in communication with business users, other technical teams and management to collect requirement, coordinate effort across teams and identify tasks and provide estimates

● Able to grasp business domain concepts and manage requirements coming from stakeholders.

● Abie to prioritize, communicate clearly and demonstrate a consistent track record of delivery and excellent software engineering skills

What are we looking for:

● Degree in Computer Science, Computer or Electronics Engineering, Information

Technology or related disciplines.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data

Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud

environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environments will be an added

advantage.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

[6 months contract]

Job Description

To perform the customer services duties such as:

• Manage and reply to the public or commuters' enquiries on taxi related matters.
• Follow communication procedures, guidelines and policies.
• Acknowledging and resolving public or commuters' enquiries/feedback.

Job Requirement

• GCE"O" Level
• Proficient in MS Office
• Team player
• Able to multitask.
• Able work with minimal supervision

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

Working with a back-office development team, the candidate will be responsible for the delivery of the software solution for a high volume and performance intensive back office of an Automatic Fare Collection (AFC) system. The ideal candidate must have experience in software modernization, cloud computing and database development, as well as a strong background in software development and programming languages.

The activities required to be performed shall include the following:

• Gather requirements from stakeholders;

• Design, develop and maintain of the software;

• Prepare and submit deliverables throughout the software development lifecycle, such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Code, Testing Specification, Operation and Maintenance Manual,

Training Manual and other documents as required by the Authority;

• Assist the Authority with day-to-day application support issues;

• Liaise with users on the requirement, design and testing issues.

Qualifications & Requirements:

• Recognised degree in Computer Science, IT or engineering with at least 5 years’ relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentation;

• Fresh graduates with relevant knowledge and experience in the mentioned technologies are also welcome to apply;

• Experience in analysing requirements, designing, development and delivering complex enterprise applications in Enterprise Java, web programming on UNIX / LINUX and Windows environment;

• Experience in Automatic Fare Collection (AFC) system;

• Experience in Spring Framework and Spring Boot;

• Experience in Cloud Computing, Kubernetes & Dockers, AWS Services like Amazon ECS Fargate, AWS RDS & Lambda will be an advantage;

• Experience in Software Modernization, Containerization, Microservices will be an advantage;

• Experience in database design, development and performance tuning;

• Experience in Kafka, MQ, Service Mesh, Snowflake will be an advantage;

• Familiarity with Agile development methodology and continuous integration will be an advantage;

• Familiarity with EMV and Payment Card Industry Data Security Standard (PCI DSS) will be an advantage;

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

Software Engineer (System) for 36 months

Email your profile to: [email protected] with a summary table listing the candidates’ names, years

of working experience, highest educational level and institution, location

status (Singapore Citizen, PR, EP, India, China, Malaysia, etc.),

availability or notice period.

Requirements for Software Engineer (System):

(a) Responsibilities:

Working with a back-office development team, you will be responsible for the design and delivery of the software solution for a high-volume and performance-intensive back office of an Automatic Fare Collection (AFC) system.

The activities required to be performed shall include the following:

• Requirements gathering;

• Design, development, and maintenance of the software;

• Preparation and submission of deliverables throughout the software development lifecycles such as Business Rules, Software Requirement Specifications, Software Architecture

Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and other documents as

required in the standard adopted by the Authority;

• Assist the Authority with day-to-day application support issues; and

• Liaise with users on the requirement, design and testing issues.

(b) Qualifications & Requirements:

• Recognised degree in Computer Science, IT or engineering with at least 3 years’ relevant experience in software development;

• Gone through at least one full software development lifecycle (SDLC) with experience in producing SDLC documentations;

• Extensive experience in analysing requirements, designing, developing and delivering complex enterprise applications inJava/JEE, UNIX / LINUX and Windows environments;

• Extensive experience in web-based applications development (EJB, Servlets, javascript) and database application interfacing (JDBC, SQL) in Websphere Application Server and IBM DB2;

• Extensive experience in the Automatic Fare Collection (AFC) system;

• Experience in Enterprise Service Bus (ESB), Microservices and REST;

• Extensive experience in Software Modernization, Containerization, Microservices;

• Experience in Cloud Computing, Amazon EKS, Google GKE, Redhat Openshift Kubernetes & Dockers will be an advantage;

• Experience in database design, development, and performance tuning;

• Experience in Agile development methodology and continuous integration;

• Experience in EMV and Payment Card Industry Data Security Standards (PCI DSS) will be an advantage;

• Strong analytical and problem-solving skills; and

• Good written and verbal communication skills in English.

Job Description

What to expect:

● Manage the development of the internal engineering productivity tools and environments.

● Providing DevOps architecture implementation and operational support

● Architecture and planning for cloud deployments (Private and Public cloud);

● Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform.

● Future-proofing the technical environments and ensuring extremely high levels of automation, availability, scalability and resilience.

● Manage the development of the internal engineering productivity tools and environments.

● Manage processes, automation, best practices, and documentation.

● Development and operation of continuous integration and deployment pipelines.

● Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.

● Ability to conduct research into software issues and products as required

● Working with the latest tools and techniques

● Hands-on coding and mentoring, usually in a pair programming environment

● Working in highly collaborative teams and building quality environments.

● Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment

● Knowledge in lots of different open source technologies and configurations.

How to Succeed:

● Degree or Diploma in Computer Science/Engineering, Information Technology, Communications or other related disciplines.

● Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker

● Strong scripting skills e.g. Python, Bash, JavaScript

● Cloud computing deployment and management experience - AWS

● Understand/practice Agile projects

● Strong understanding of networking

Preferred:

● Experience with highly scalable distributed systems

● Breadth of knowledge - OS, networking, distributed computing, cloud computing

What To Expect:

· Create and maintain automated test cases, test plans, and test frameworks ensuring that they are up to date with requirements and policy changes

· Co-create user story acceptance criteria

· Create, maintain, and improve the automated test framework and test environments

· Conduct testing on new features and file defects

· Perform various tests such as manual, functional, performance, and exploratory tests, to support UATs

· Assist in resolving production cases

· Participate in all agile ceremonies

How to Succeed:

· Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline

· At least 3 years of professional software quality testing experience with hands-on automation

· Strong understanding of testing techniques and risk analysis

· Strong understanding of test-driven development,

· Experience with continuous integration and continuous delivery (using Gitlab will be an added advantage)

· Experience with automation scripting (i.e. Java)

· Experience with open-source automated testing frameworks (i.e. Selenium Webdriver, Cucumber)

· Experience with open-source performance testing tools (i.e. JMeter, Gatling, and Locust) or enterprise-level testing tools (HP LoadRunner)

· Experience with open-source penetration testing tools (ZAP, Burp Suite, SQL Map) or enterprise-level penetration testing tools (HP WebInspect, Nessus, CheckMarx)

· Working experience in Agile environment will be an added advantage

· Excellent verbal communication and listening skills

· Proactive, self-driven and motivated

Please share your CV at [email protected]

Job Description

The team is seeking a highly motivated senior software engineer that will write beautiful code and satisfy the customer through early and continuous delivery of working software.

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated peers, we welcome you to join this team. These are newly created positions with many opportunities for groundbreaking contributions.

What you will be working on:

● Design, develop, test, deploy, maintain and improve software applications.

● Improve software quality using Scrum practices such as code review and unit testing.

● Assist PO/BA on user stories refinement.

● Assist QA on test automation and bug fixes.

● Assist DevOps on build and release automation.

● Prepare interface specifications and other architecture documents.

● Adheres to Software Craftsmanship Manifesto.

Preferred:

● Able to identify potential technical pitfalls and challenges and set directions that will help to guide the team towards solving difficult technical problems.

● Support and develop software engineers by providing advice, coaching and development opportunity

● Experience in communication with business users, other technical teams and management to collect requirement, coordinate effort across teams and identify tasks and provide estimates

● Able to grasp business domain concepts and manage requirements coming from stakeholders.

● Abie to prioritize, communicate clearly and demonstrate a consistent track record of delivery and excellent software engineering skills

What are we looking for:

● Degree in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines.

● Familiar with cloud-native technology.

● Familiar with Clean Code, Design Patterns and Unit Testing.

● Familiar with multi-paradigm programming languages.

● Knowledge and experience in Java Spring Framework / Angular / Apache Spark / Data Engineering / ETL will be advantageous.

● Technical knowledge and experience in designing and developing applications in AWS cloud environment (RDS, Glue, Lambda, MSK) will be advantageous

● Working experience in Agile and UX development environments will be an added advantage.

● Good presentation and listening skills.

● Self-driven and motivated.

● Willingness to learn.

Email: [email protected]

Requirements for Test Engineer:

(a) Responsibilities:

The candidate is responsible for the end-to-end testing activities of an integrated e-payment system. The primary responsibilities would include carrying out the activities in the testing lifecycle including test planning, and analyzing business and system requirements.

The candidate will also be responsible:

· Preparing the test environment, designing, and developing the test cases.

· Preparing the test environment, and executing the test procedures.

· Automating the test solution based on the system design using scripting or programming languages as well as performance tuning.

· Create traceability to requirements, analyze gaps, and address them.

· Logging and tracking defects to closure

· Conducting test reviews with internal and external stakeholders.

· Perform root cause analysis for production and user acceptance defects, and address test gaps to ensure test efficiency.

· Develop design documents and user manuals that would effectively describe and provide clear instructions on the test automation solution to the end users include testers and stakeholders.

(b) Qualifications & Requirements:

· Tertiary qualification in Information Technology or Engineering

· At least 3 years relevant experience in executing testing and developing test automation solutions involving devices (UI-based or embedded) and/or back-office systems with familiarity with the full system development lifecycle from requirement, and development, to testing and deployment;

· Good written and verbal communication skills;

· Able to work well both independently as well as in a team;

· Certification in software testing preferred;

· Experience in Micro-payments/Automatic Fare Collection systems using Smart Cards and in diverse test execution phases (System Integration Testing, User Acceptance Testing, and Performance testing) would be an advantage;

What to Expect:

● Ownership over feature design and implementation, with a focus on sound technical choices and maintainability. At times, this would be in collaboration with other software engineers.

● Proficient in at least one programming language, such as JavaScript/TypeScript, Golang, Java, Python, or C++; Candidates with Nodejs or Golang experience are preferred;

● Familiar with common Internet technologies, including but not limited to backend, database, MQ, caching, microservice architectures and/or cloud infrastructure.

● Contribute in technical discussions and solutioning sessions.

● Possess good coding and documentation habits, pay attention to code style, familiar with basic design patterns and principles, and continuously focus and optimize projects

● Autonomy to drive the direction of the product

● Chance to work on creating developer tooling systems from the ground up, from research to implementation.

● Chance to work with different development teams while enabling them to be more productive at the same time

How to Succeed:

● Excellent teamwork and communication skills; communicating technically complex ideas to non-technical people effectively is a plus

● Having a growth mindset and willing to share knowledge to grow together with the team

● Enjoy making data driven decisions while leaving ego aside

● Understand that problems can be solved in different ways, sometimes not with engineering; understand how these solutions can and should be evaluated.

● Willing to learn and own fullstack

Helpful experience

● Experience in frontend technologies (HTML, CSS and JS/TS) as well as any web

framework (React, Angular, Vue etc)

● Experience in backend JavaScript (Node.js)/TypeScript or other backend frameworks

● Experience with automated testing

● Experience with deployments cloud infrastructure such as AWS, Azure, or Google Cloud

● 3-5 years of relevant experience

we are looking for a dynamic and committed individual to join us as a driver. this is a 12 months contract role with us-subjected to renewal upon mutual agreement.

• In Charge of driving our executive committee for business needs
• Ensure cleanliness & general upkeep of the vehicle.
• Maintenance and routine inspection of the cars to ensure that they are in good and road worthy condition.
• Perform service advisor duties as and when there is no driving schedule.

Requirements

• At least 3 years of chauffuer experience.
• Familiar with singapore road, and provide advisory on journey duration and suggest efficient routes.
• A valid class 3 license with clean record
• Mature, careful and sensible person
• Willing to work late/public holidays
• able to work on weekends if required

Support operational processes such as keeping the customer database updated.leads and opportunities follow-up pertaining to marketing activities.assist maintaining project schedules and coordination.ensure project stay within the stipulated timeline assist with administrative tasks for marketing department.manage job site all progess.handel with main-con all job condition.need to understand drawing and give directions to site supervisor for job progess.

• MNC, 5 days, North
• $4000 - $4800, AWS, bonus
• New position
• Friendly environment

Job Description:

• Design and develop custom software applications & automated equipment for in-house needs.
• Manage assigned projects, from conceptualization to implementation.
• Prepare project documentation, including tracking of revision changes.
• Provide installation & commissioning support in overseas plant when required

Requirements:

• Min. 1-2 years in application development
• Diploma/Degree in Electrical & Electronics, Computer Science or equivalent
• Proficient in .NET programming (VB, C#, C++)
• **Must know** Labview, OpenCV, and DotNet Vision Programming
• Preferably with Database programming knowledge
• Understanding of hardware/circuit design
• Able to Work OT and travel if required

Interested applicants, please send your resume to [email protected]

• 5.25 Days [Alt Sat]
• 7.45am - 515pm // Sat: 745am - 1145am
• $2400 - $2500 + OT + VB
• Ubi

Job Description:

• Handle phone calls, answer general enquiries, take/pass messages to recipients.
• Greet, check in and announce customers’ arrival.
• Check visitors in and direct them to specific destinations.
• Responsible for incoming mails, parcels and front desk’s petty cash.
• Manage hardcopy filing of front desk’s monthly report.
• Coordinate with chauffeur on pickups and sending off customers.
• Summarise and verify retail transactions settlement for account use.
• Custodian for customer area’s cleanliness.
• General adhoc admin duties that may be assigned from time to time.

Requirements:

• Preferably with receptionist or customer service experience.
• Candidates with hotel lobby or with flight attendant experience would be an added advantage.
• Must be comfortable working at either one of our service centres.
• Must be comfortable with overtime work.

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Company Profile

Established since 2005, they are a trusted Construction partner for their extensive customer base. They have been entrusted with large-scale projects and have built many of Singapore’s landmarks from scratch. With a team of skilled builders, they are now looking for their next site engineer to bring their projects to a higher notch.

Work location: Bedok

Responsibilities:

• Assist project manager in execution of plans at construction site
• Execute project plan and ensure works completed as per schedule and in accordance to contract specification and design drawing
• Ensure construction site fulfils authority's code of practice and comply with in-house safety rules & regulation.
• Liaise with parties involved in the project including authorities, consultants, clients, subcontractors, and suppliers
• Attend site meetings and inspections, report regularly on progress and monitor schedule
• Monitor work schedules, project costing, procurement, and coordination with all parties to ensure work completed within target time and budget
• Update construction drawings
• Feedback to Project Manager on any issue encounter on-site and proposed feasible solution.
• Review of civil & structural working drawings and shop drawings
• Organize regular meetings with sub-contractor’s technical teams to resolve technical problems in pre-construction and construction phase.
• Preparation of RFI for site inspection for construction, MPI test, welding works and post concrete works and also involving in site inspections with RTO.
• Tracking and optimizing manpower for each works.

Requirements:

• Min. Degree or Diploma in Civil Engineering or Engineering (Metal Fabrication/Tool & Dry/Welding) or any related field
• Possess experience in AutoCAD software
• Min. 2-3 years of experience as a Site Engineer

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Scope of work:

1. To supervise work done on the Air-con unit in the room which carry by the workers or sub-contractor.

2. To monitor the daily safety and on-site schedule, check review drawing plan, spec, method of statement, work procedures, and rectification work on site.

3. To highlight and feedback if any irregularities, to the employer or consultants. Monitor work process and assignment given, prepare defect list if any, and ensure statutorily. Requirements are compiled by the authority.

4. You are to work closely with the Employer and the Management with safety requirements by the reporting site.

5. Need to have good computer knowledge.

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region and is a member of the Singtel Group. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers.

We deliver end-to-end ICT solutions to help governments and enterprises realize business value through digital transformation and the innovative use of technology. Over the years, NCS has played a critical role in the Singapore government’s efforts to computerize the civil service sector and integrate IT into its public services.

The Operations Lead is required to manage daily operations of Project’s Service Portal to ensure that the quality of services is maintained and that the agreed service availability and performance are met. In addition, ensure that the project is delivered on time, to budget and required quality standard based on the SLA. It is also important to build and maintain relationships with stakeholders and team. On top of managing and allocating resources in an efficient manner.

Operations Management

• Manage, oversee, and control the efficiency of Project Service Portal operations, and to communicate the relevant SLAs, processes, and procedures.
• Perform Trend Analysis on incident and problem records including alerts and alarms from the Monitoring System and recommend on corrective and preventive actions.
• Perform impact analysis to determine the severity level of an incident or problem, lead investigation and diagnosis to identify the root cause, review possible workarounds or resolutions and bring them to a satisfactory closure.
• Perform escalation to vendor (Project’s Service Portal) on the incident or problem, if required and track the response.
• Identify, isolate, resolve, escalate and close incident/problem ticket according to Project’s Service Portal all Incident/Problem Management Process.
• Perform daily system health check.
• Generate operation reports.
• Submission of reports to government agency

Service Delivery

• Service Delivery Management - To ensure that services are delivered within the contractual obligations. To identify performance issues and take ownership for the development, implementation and communication of service improvement plans
• Develop and implement appropriate service improvement plan for any major service issues in conjunction with the service delivery owners
• Track and report on SLAs to meet contractual obligations. Where appropriate SLA’s are renegotiated to meet either the client or NCS’s requirements
• Ensure reports are compiled and completed within the SLA’s and reviewed in the Service Review Meetings.
• Develop, manage and maintain each of the client contracts. SLA’s, schedules and cost are updated as appropriate over the lifetime of the contract
• Resolve and manage escalations in line with the client/NCS’s expectations. The appropriate business unit managers are involved and incident reports are provided on a timely manner.
• Gain awareness of key account influencers and recommend appropriate strategies to ensure effective relationships are held at all levels within the client environment
• Contract Management - Develop, manage and maintain the client contracts in conjunction with other key stakeholders within NCS to ensure integrity, accuracy and up-to-date status of contracts based on supported inventory

Requirements

· 2-3 years as a Team Lead /Service Delivery Executive /Manager/Customer Success Manager

· Proficient in ITSM tools

· Good customer management experience

· Excellent written, oral and presentation skills

· Certification in IT Service Management and/or ITIL (v4)

· Coding / apps development skillsets will be an added advantage

We Are Looking For

As the Network Engineer, you will be reporting to the Senior Operations Manager. You will be responsible for the monitoring and maintaining the operational integrity of the Data Center cable network. Your role is crucial in ensuring uninterrupted communication and data transmission across international regions through the Data Center infrastructure.

Responsibilities

• Monitor, resolve and update all Operations-assigned service tickets (trouble tickets and customer request, installations of electrical and physical equipment) throughout the daily shift using PDG’s ticketing system
• Installation and termination of all copper and fibre cross-connects to include gathering requirements, designing, labelling, testing and documentation
• Remain informed and up to date on the policies and procedures in the ServiceNow knowledge base, RunSmart OS etc
• Taking of 22KV Grid power and Branch Circuit Power Monitoring power consumption reading every end of the month
• Support the safety and cleanliness of the environment and occupants by being proactive in identifying issues you see need resolution, opening tickets for maintenance and taking the needed steps to get it done
• Operate, monitor, maintain, and respond to abnormal conditions in facilities system.
• Work closely with vendors, field technicians, and telecommunications service providers to resolve service issues and improvements
• Support Shipping and Receiving with delivery and tracking of packages internally, packaging/unpacking and loading/unloading of deliveries for customers, carriers, vendors, or other offices
• Provide escorts for clients, vendors, and contractors to various onsite locations.
• Ensure physical security of data centre, building, and occupants by maintaining site security protocols, badging requirements and data protection procedures

Qualities You Should Have

• Diploma / ITE in Network or Computer Engineering
• Minimum 2 to 5 years experience in Network Architecture understanding
• Must be able to work in a 12-hour rotating shift work schedule
• Prior experience in managing contractors (technical and soft services) and Technicians

• 5 days, up to $5500, AWS, bonus
• Must have experience in .Net, OpenCV, LabView
• North, MNC, New role

Job Description:

• Design and develop custom software applications & automated equipment for in-house needs.
• Provide installation & commissioning support in overseas plant when required
• Manage assigned projects, fromconceptualization to implementation.
• Prepare project documentation, including tracking of revision changes.

Requirements:

• Min. 2 years in application development
• Diploma/Degree in Electrical & Electronics, Computer Science or equivalent
• Preferably with Database programming knowledge
• Understanding of hardware/circuit design
• Proficient in .NET programming (VB, C#, C++)
• Experience in Labview, OpenCV for vision programming
• Able to work overtime and travel if required

Interested applicants, please send your profile to [email protected]

Key Responsibilities:

• Respond to customer inquiries: Manage incoming customer requests for quotations (RFQs), promptly and accurately providing information on products, services, and pricing.
• Manage quotations process: Collaborate with internal teams such as application engineering, and sales to ensure On-time submission of accurate and competitive quotations for customers.
• Follow up on quotations: Proactively follow up with customers after sending quotations to address any questions, concerns, or feedback, and to increase the chances of securing the order.
• Update RFQ hit rate report: Track, update and publish weekly RFQ hit rate report, which monitors the number of quotations provided, the number of orders received, and the overall success rate of the quotation process. Identify areas for improvement and recommend actions to enhance the hit rate.
• Process customer purchase orders: Receive and review customer purchase orders for accuracy and completeness. Confirm pricing, delivery terms, and other relevant information. Enter orders into the company's order management system and coordinate with production and shipping departments to ensure timely order fulfilment.
• Invoicing: Prepare and send invoices to customers for completed orders, ensuring accuracy and timeliness. Work closely with the finance department to resolve any discrepancies or issues related to invoicing.
• Maintain customer relationships: Act as a point of contact for customers, addressing any questions or concerns that may arise throughout the order process. Foster strong relationships with customers by providing exceptional service and support.
• Coordinate with internal teams: Collaborate with various departments to ensure a seamless experience for customers and the successful execution of orders. Communicate customer requirements and expectations to relevant internal teams.
• Continuous improvement: Regularly review RFQ processes and procedures to identify opportunities for improvement.

Requirements:

• Diploma in Engineering, Business or equivalent qualification in Customer Service.
• 2+ years of experience in customer service, preferably within the machining and fabrication industry.
• Strong understanding of machining and fabrication processes, materials, and terminology.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office, especially Excel, and experience with order management systems.
• Detail-oriented and highly organized, with the ability to multitask and manage competing priorities.
• Strong problem-solving and negotiation skills.
• A commitment to delivering exceptional customer service and fostering strong customer relationships.
• Ability to work collaboratively with internal teams and adapt to a fast-paced environment.

NCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.
We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 12,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for a Service Delivery Manager to be part of our diverse team of talents here at NCS!

The Service Delivery Manager is responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.,including:

• ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure

• assisting the Senior Managers to train and guide junior team members.

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided ( Service Level Agreements (SLAs) and Key Performance Indicators(KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

A little about you:

• Typically 6 years of IT project management experience
• Strong knowledge in process improvement methodologies and tools
• Understanding of Software Development Lifecycle (SDLC)
• Degree in Information Systems, Computer Science or equivalent
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English
• Technical knowledge of Java (mandatory), Cloud Solution Architecting, Oracle SQL, Red Hat Enterprise Linux

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future.

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports.

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

As a Patient Service Officer, you shall be responsible in providing excellent customer service to callers and communicating effectively with people from all levels. Your responsibilities are as stated below.

Booking Office:

• Attending to incoming calls from internal and external stakeholders pertaining Operating theatre bookings/Bed admission requests.
• Scheduling surgeries in Operating theatre promptly and accurately.
• Performing outbound calls to clinics to confirm surgery cases for the next day or if there are any amendments and cancellation.
• Attending to bookings/cancellation/amendment requests via chat.
• Achieving department KPI’s and attending to all interactions across all platforms professionally and with high level of service.
• Allocating appropriate resources i.e. operating theatre, schedules of surgeons/assistants/equipments.
• Performing administrative duties such as blocking of operating theatre in the system/checking that cases are all accurately booked.
• Ensuring that Operating theatre slots are effectively optimized.
• Facilitating bed allocation to maximize the utilization of beds.
• Identifying potential bed tight situation and activating contingency plans.
• Submitting daily statistics to management.
• Any other ad-hoc projects and duties assigned by supervisor.

How to Succeed

• Possess at least Diploma, Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• Experienced working in a Contact Centre/Bed management unit/Operating Theatre scheduling unit will be an added advantage.
• Able to work on Saturdays.
• Entry level candidates are welcome to apply.

Software Engineer (Web) - Technical Lead

Email to: [email protected]

Subject: Software Engineer (Web) - Technical Lead

The team aims to spearhead the digital transformation of government. Our team aims to design and develop software applications that help government agencies to better serve the needs of the people of Singapore.

We are looking for software developers that are open and enthusiastic about end-to-end software delivery and trying out new technologies. Be part of a cross-functional development team that values quality, automation and user experience of the software we deliver.

What to expect

● Mainly responsible for software design and development of web frontend and backend applications

● Write automated functional and unit testing for the code you write

● Develop backend APIs & databases supporting the applications

● Design and develop applications leveraging cloud technologies

● Assist DevOps Engineer on build and release automation

● Work closely with fellow developers in pair programming and code review

● Work closely with Business Analysts, Quality Engineers, User Interface/User Experience Designers to deliver features

Requirements

● Experience with front-end development framework such as React.js / Next.js

● Experience in server-side web application development using Node.js

● Experience on working on CI/CD pipeline

● Experience of leveraging on cloud platforms such as Amazon AWS, Azure or Google Cloud

Platform (GCP) etc

● Familiar with Javascript unit testing frameworks such as Jest or Mocha

● Familiar with Agile and Continuous Integration and Delivery Practices

● Familiar with version control using Git

● Open to work on other platforms because we want a cross-functional team

Preferred

● Minimum of 3-5 years of software development experience

● Solid Fundamentals in Javascript & Typescript

● Familiarity with building reusable web components will be an advantage

● Familiarity on how search engines components work (crawl, index, search)

● Familiar with practices such as Test-Driven Development and Behavior-Driven Development

● Familiar with Docker

● Collaborative team player with good interpersonal and presentation skills