TK TrichoKare is a leading holistic hair and scalp care centre that provides European botanical and herbal hair remedies, catering to all Asian hair conditions with proven track results.

Location: various locations next to MRT stations

5-day work week

Retail Hours

Singaporeans & PRs only

Job Responsibilities

• Responsible for handling front office reception and administration duties
• Greet customers and answer all customers’ enquiries
• Responsible for scheduling appointment calendar
• Call and send SMS reminders to customers to confirm their appointment
• Generating and compiling of daily sales reports
• Perform outlet stock-take and other ad-hoc duties
• Perform cashiering duties such as payment collections.

Requirements

• Basic knowledge of Microsoft Word and Excel
• Good interpersonal and communication skills
• Passion for customer service
• Excellent telephone etiquette
• Preferably with experience. No Experience are welcome as training will be provided.
• Able to commit retail hours

​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Dessert café serving snow flake dessert variety (Bingsu), coffee and other Korean food to customers. K-Pop Style bingsu dessert, Korean tradition and culture to our beloved customers. Our concept is care, love and fun and we treat our employees as equally important as our customers. Join us and become a member of our Ice Lab family.

Job Title: Full Time Service Staff

Job Descriptions: As a full time staff you are responsible in the service operation of our outlet, which include –

• offering a friendly and efficient services to all customers; process guests orders to ensure that all items are prepared and served promptly;

• assists in setup and clear down of the front and back of cafe/restaurant operations;

• ensure food safety regulations are followed as according to NEA’s policy;

• promote and sell our range of snow flake dessert and other products to customers;

• attending to customers’ needs and enquiries;

• receiving and checking of inventory of goods and supplies;

• any and other assistance as required by the lab manager.

Requirements: Strong work ethics, communication and interpersonal skills. Willingness to learn and positive attitude. This position is a hands-on, customer focused role and as such we require someone with drive, efficiency and assertiveness, high initiative and positive attitude. Candidates with Food and Beverage, Retail and Customer Service experience a must (*barista experience is a plus). Only shortlisted candidates will be notified. Please forward detailed resume, last drawn salary, expected salary and date of availability.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Are you passionate about working with children and families in need? The SSF-R team is looking for suitable social workers to provide intensive family reunification services to reunite children and young persons (CYP) in out-of-home care with their families. The services we provide are strengths-based, child-centric and family-focused. The SSF-R professional must be able to work independently and proficiently to safeguard and promote the safety and well-being needs of CYP. In order to serve these families best, a demonstrated willingness to work with a flexible schedule (i.e. evenings and weekends) will be vital. Join the SSF-R team today!

Job Scope

1. Assessment

• Assess the suitability of reunification for CYP in out-of-home care
• Assess needs and strengths of family and areas of intervention to provide safe care
• Assess child safety and well-being on an ongoing basis

2. Strengthening (Familial) Relationships

• Collaborate with CYP, families and networks to develop a viable reunification plan
• Facilitate and evaluate contact between CYP and families

3. In-Family Coaching and Support

• Provide in-home coaching and/or therapeutic interventions to support carers in meeting the safety and well-being needs of CYP
• Develop and review safety plans with CYP, families and their networks
• Collaborate with families, their networks and community partners to ensure that safety and well-being needs of CYP will be met in the long term, and reunification with the family will be sustained and permanent

4. System intervention

• Address system barriers that prevents CYP from returning home (e.g. child care arrangements, housing, etc)

Job Requirements

• Degree in Social Work
• At least 2 years of relevant casework experience working with children, young persons and families; prior experience in reunification work with children and young persons in need of care and protection preferred
• Willing to work on a flexible schedule, including evenings and weekends
• Able to respond to crisis situations promptly, when needed
• Committed to ensuring child safety and promoting child well-being
• Willing to provide home-based intervention

Additional Qualities Suitable for Job Fit

• Strengths based in practice orientation
• Not biased against birth families
• Able to manage high-risk and complex cases independently
• Able to effectively contribute as a team member to enhance the team’s professional development and service delivery
• Strong ability to collaborate with systems, e.g. birth families, community agencies and other stakeholders
• Cross-culturally competent
• Adaptable and takes initiative
• Insightful and reflective
• Able to use humour and be playful

Event Period: 28 January to 31st January

Hourly rate: $14/Hour

Working Days: Multiple shift timing available

Able to choose own preferred timing!

Location: Islandwide (Currently left with North East and North Region)

JOB SCOPE

- Handle food preparation

- Serve food and beverages to consumers

- Ensure tidiness and cleanliness of the work environment and table

- Any other ad hoc duties assigned by Duty Manager

REQUIREMENT

- Must possess valid Food & Hygiene Certificate (Those without will need to attend course before event period)

For a prompt response, please WhatsApp + 65 6038 0513 with the following details:

· Position applied for: Service Crew

· Full name:

· Residential area:

· Available start date:

Please submit your updated resume in MS Word format by clicking the APPLY FOR THIS JOB button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Lai Wei Khang (Damon)

Registration Number: R23115430

EA Licence No: 24C2293

Details:

6 days work per week (weekdays off)

to cover different sites (roving position)

shifting work

7am-3pm

2pm-10pm

9:30am-6pm

2pm-10:30pm

*Will be assign in condo/mall/office environment

Job Scope

• Provide excellent customer service to internal and external customers.
• Maintain good customer service toward guest, residents, shoppers and customers
• Assist in the execution of shopping mall’s promotion and redemption programmes.
• To assist in office and administrative matters.
• Handle all customers’ enquiries and provide assistance
• To learn and familiarize with the different systems and SOP.
• To receive and forward all courier service documents & parcels at the reception counter.
• Any other task as assigned by immediate supervisor/management.

Requirements

· Good interpersonal skills

· Fluency in English Language

· Computer Literate

• Nearest MRT: Downtown MRT
• Working hours: 730am to 5pm / 9am to 630pm / 12pm to 930pm (rotating shift)
• Working days: 5 days including weekends
• Salary: $2000 - $3200 (based on experiences)

Job Description:

• Provide assistance at entry points while maintaining a sophisticated presence in customer-centric areas.
• Deliver swift, personalized service to create unforgettable experiences, attentively noting and acting upon individual preferences.
• Address tenant concerns promptly, utilizing feedback to enhance overall satisfaction.
• Share local insights to meet customer requests, including information on events, attractions, and dining options.
• Establish rapid yet robust relationships with customers/tenants of diverse backgrounds, meeting their unique cultural needs adeptly.
• Tailor service experiences specifically for C-Suite or equivalent customers/tenants.
• Be adaptable to support in other ad-hoc duties as needed.

Requirements

• Minimum O' level , with customer service experience
• Experienced in handle difficult situations / clients
• Willing to work on weekends & public holidays when required
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie | R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Working Location: Orchard

Days: 5 Days Work Week

Only Singaporeans / PRs need apply

Good Remuneration Package

Attention all coffee lovers and fashion enthusiasts, we are currently seeking talented candidates to join their team as service crew for new boutique stores with cafes. As a globally recognized brand, our client brand is synonymous with elegance, style, and quality. The café will embody these values and offer a unique culinary experience for our customers. we are searching for individuals who are passionate about food, coffee, and hospitality and who want to be part of this exciting venture!

Key Responsibilities

Provide great customer service and promote coffee and other menu items to customers.

Prepare all Café order (mainly drinks, including food) according to the menu protocol and ensure the products are up to brand's Coffee standards.

Fast and prompt service of food, maintain cleanliness of dining area by tidying, cleaning, washing etc.

Maintain the Coffee Counter, by tidying up, cleaning, washing etc, to ensure a smooth operation to meet the requirements of Health & Safety and Hygiene Protocol.

Ensure sufficient stock at all time by monitoring stock level, replenishment, and handling stock delivery upon arrival.Maintain a good hygiene standard in all food preparation process as per the Company’s Hygiene Protocol.

Job Types: Full-time, Part-time, Permanent, Contract, Temporary, Student job

Contract length: 3 months

Pay: From $2,000.00 per month

Expected hours: No more than 44 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Holidays
• Shift system
• Weekend availability

Experience:

• Serving: 1 year (Preferred)

License/Certification:

• WSQ Food Safety Level 1 (Preferred)

Work Location: In person

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform purchase order management for department needs.
• Perform allocation of stocks and arrange delivery for the purchase orders.
• Conduct regular meetings for close communication.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution on all issues.
• Promote or recommend new products.Any other ad hoc tasks and projects assigned.

REQUIREMENTS:
• Minimum Diploma in any field.
• At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.
• Customer oriented with strong communication and interpersonal skills.
• Experience in handling customers’ inquiries and claims by emails and phone calls.
• Able to take initiative and hardworking.
• Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will have an added advantage.
• Team player and also able to work independently.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Please send your detailed resume in MS Word format to [email protected] with

• Education Level
• Working experiences
• Each employment background
• Reason for leaving each employment
• Last drawn salary
• Expected salary
• Date of availability

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Job Description

• Industry/ Organization Type: Restaurant / F&B Retail
• Position Title: Service Crew / Kitchen Helper
• Working Location: Chinatown Point
• Working Hours: 6 days (11.00 am – 10.00 pm)
• Salary Package: Up to $3,000 (Including OT + Allowance + Incentive)
• Duration: Permanent Role

Key Responsibilities

• Greet and attend to walk-ins
• Manage queues
• Take orders in POS system, serve customers, and clear tables
• Provide excellent F&B service to guests
• Respond promptly to customer inquiries
• Maintain a high level of customer service
• Maintain a high level of cleanliness throughout the restaurant
• Assist in checking and restocking inventory as needed
• Assist chefs and cooks in preparing ingredients

APPLY NOW!!!

• Candidates without relevant experience are welcome to apply. Training will be provided.
• Prior working experience in the F&B industry is an added advantage.
• Comfortable with working on shift rotation.
• Staff meals are included.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #67116 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Kinwei Technology Group Pte Ltd is a general distributor of SK Hynix which is a leading DRAM manufacturer worldwide. To cope with the expansion need, we are looking for a dynamic talent to join our growing team.

Location: Close to Ubi MRT/ Ubi Road 2

Working hours: 9 am to 6 pm (Monday to Friday)

Responsibilities:

1. Perform Customer Service Relationship matters and liaison with the Warehouse in Hong Kong.
2. Procurement from vendor and perform quotations to customer.
3. Handle escalation, dispute and issue raised by customer or vendor.
4. Co-ordinate with oversea agents & shipper for arranging shipments
5. Ensure SOP compliance by overseas agent and customer specific SOPs.
6. Update shipment data into systems.
7. Co-ordinationwith contactor for transport pick up and deliveries
8. Verification of the completeness and accuracy of all forwarding documents, including obtain dangerous goods approval from carrier where necessary.
9. Correspond and follow up on emails timely.
10. Other ad-hoc duties as assigned.

Requirement:

• Diploma/ degree in related discipline
• Minimum 1 years of experience within the trading industry (preferred; not a must)
• Candidates with good knowledge of Singapore FRS preferred
• Hands-on experience in managing overall CRS functions
• Proficient in Microsoft Excel
• Bilingual is must (mandarin & english).
• Good knowledge and familiar with ERP software is a plus
• Able to work independently

Inviting aspiring F&B candidates seeking to work in a dynamic restaurant group, with fine dining and casual dining operations in the city area.

FK Dunamis Group is looking for a committed and talented F&B Executive with the following capabilities to join our growing team

• seeking experienced and passionate personnel to join us in our fine-dining flagship outlet and casual dining restaurant;
• at least 2 years relevant experience in Japanese cuisine
• meticulous and detailed in their presentation of food and service;
• well-groomed and comfortable working under stress and a demanding environment;
• comfortable working split shift and a 6 days work week, and
• preferably ready to start immediately or within a short notice period;
• Successful applicants can expect good career progression and competitive remunerations;

We offer

• 10 days Annual Leave entitlement
• Opportunity for overseas travel
• Excellent career prospects and various benefits for senior employees.

Candidates who are able to work independently and self-motivated with a desire to join a STABLE AND PROGRESSIVE company should apply. Interested applicants may email their resume to [email protected]

Job Description & Requirements

As a ServiceNow Developer, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for:

Provide technical support to users and troubleshoot platform-related issues, Works on incident tickets and monitoring the third-party tool integration within ServiceNow and, responsible for scheduled jobs.
• Ensures compliance with ServiceNow best practices and standards.Maintains the ServiceNow platform to ensure optimal performance and security
• Perform Instance management: platform upgrades, patching on platforms, security hardening, IDR sync (Tmus to test), Instance replication, clones
• Collaborates with other IT functions, businesses and technical teams to design solutions for complex problems and understands end-to-end business processes. Conduct staff training on new procedures.
• Develops, design, enhance, administer and support ServiceNow suite of applications that consists of ITSM services using best practices and industry standards.
• Work closely with clients to implement and designed solutions.
• Comprehensive experience in ITSM, IRM, SecOps

Required Technical and Professional Expertise:
• 3+ yrs of ServiceNow development experience.
• Experience implementing ITSM, IRM, SecOps modules
• Understanding data management, data integration, and data analysis
• Hands-on development experience with SOAP, RESTful API, scripting with ServiceNow
• Solid understanding of the overall Servicenow platform integrations, development, implementation, integration, java script, UI policies, UI action, work flow, business rule, client script.

Be part of something altogether life-changing!

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40+ countries, Cytiva is a place where every day is a learning opportunity – so you can grow your career and expand your skills in the long term.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

Forming part of the Biotechnology segment at Danaher, we bring together dedicated technical expertise and talent to develop the next generation of life-changing therapeutics.

The Service QA Lead - Training for Cytiva is responsible for collaborating with People Leaders to ensure we are meeting the training requirements of ISO 9001 and our QMS system within the Services organization. This role will also be responsible for collaborating with the QMS documentation lead when training needs to be completed for procedure updates, for representing training during external audits, managing training metrics and driving continuous improvement within the Services training program. This role will be responsible for conducting training in certain situations.

This position is part of the Hardware Solutions Service organization located in Singapore and will be fully remote. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What you’ll do:

• Ensure the Services organization is compliant with the training requirements of ISO 9001 and the Cytiva QMS while also driving continuous improvement
• Collaborate with People Leaders to determine training required for associates and maintaining the training plan for the organization
• Collaborate with Documentation lead to deliver training on updated procedures
• Lead and Facilitate training as needed
• Host internal and external audits

Who you are:

• Minimum, Bachelor's degree from an accredited University or College, preferably in a Science or Engineering discipline
• 7 or more years of related quality experience
• Comprehensive understanding of ISO 9001, ISO 13485, GMP, and CFR requirements
• Strong analytical- and problem-solving skills.

Travel, Motor Vehicle Record & Physical/Language/ Environment Requirements:

• Ability to travel abroad upon business needs (5%)
• Must have a valid driver’s license with an acceptable driving record within territory or locations

It would be a plus if you also possess previous experience in:

• Pharmaceutical Equipment Services

At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide.

Service Technician(Kitchen Equipment)

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2300 - $3000 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description:

• Plan the Project schedule and ensure that the work schedules are executed as planned.
• Review and check the Project related reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
• Assign tasks to the team when there are breakdown/calls from the clients.
• Monitor and follow up on procurement of parts and perform price negotiation to meet budget.
• Provide supervision to the Engineers and Technicians/Subcons for day-to-day work and follow work processes.
• Forecast cashflow for both internal/external usage and coordinate with team members untill project handover.
• All other ad hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.
• Minimum 3 years of experience as Project Manager or 5 years as Project Engineer.
• Experience in BMS/FM/ELV is prefer.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

1. Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting.
• Direct customers to table
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.
• Properly open and pour wine at table-side.
• Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

2. To comply with grooming and appearance standards at all times.

• Adhere to grooming standards consistently.
• Always wear a smile.
• Maintain positive body posture (e.g. do not slouch).

3. To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

• Prepare table, lay out napkins and utensils.
• Ensure condiments are refilled.
• Perform all other preparation tasks.
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

4. Any other appropriate duties and responsibilities as assigned.

Customer Service Executive

· Provide quality customer service support to customers over e-mail and phone.

· Handle customer enquiries efficiently and escalate issues promptly when required.

· Perform sales order management for customers.

· Perform allocation of stocks and arrange delivery for customers’ orders.

· Conduct regular meetings with customers for close communication.

· Perform problem solving to value-added customers.

· Extract and tabulate data for monthly reporting.

· Collaborate with internal teams to ensure timely resolution of customer issues.

· Promote or recommend new products to existing customers.

· Any other ad hoc tasks and projects assigned.

REQUIREMENTS

· Minimum Diploma in any field.

· At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.

· Customer oriented with strong communication and interpersonal skills.

· Experience in handling customers’ inquiries and claims by emails and phone calls.

· Able to take initiative and hardworking.

· Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.

· Experience in SAP will have an added advantage.

· Team player and also able to work independently.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

• To take orders and serve

• Monitor the quality and quantity of all food and beverage items served

• Provide a courteous and professional service at all times

• Maintain high standards of sanitation and cleanliness

• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated

• To attend roll call

• Attend all training assigned by Training Department, Human Resource or the Manager

• Adhere to the operations and procedures and suggest improvements to the superiors