• Working Location: Jurong Pier Road - Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a steamboat restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Health insurance and other benefits package options.

. Profit Sharing

Responsibilities

Restaurant Operations

o Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

o Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

o Provide service to customers

o Execute proper cash management

o Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

o Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

o Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

o Comply with SOP and safety requirements

o Ensure quality of food is up to the prescribed standard

o Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

o Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

o Perform as a reliable team member and communicate clearly and audibly.

Job Description

• Report to Restaurant Manager
• Leading service operations
• Maintain outlet service quality and display good customer relation skills
• Ensure food quality and presentation are up to standard and manage service recovery
• Manage peak periods effectively with good hosting and queue management skills
• Display good supervisory skills with ability to assign and delegate duties among staffs
• Plan outlet schedule and deployment
• Manage staff discipline and performance issues
• Execute outlet administrative duties and management reporting
• Maintain restaurant hygiene and upkeep
• Achieve sales target and manage maintenance, labour and food costs
• Work with the Area Manager to ensure that sales revenue and operating costs targets are met
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to
• Motivate team members and maintain a high level of team cohesiveness
• Manage site/outlet and equipment maintenance
• Any other duties assigned

Requirements

• At least 5 year(s) of related working experience
• Excellent communication and interpersonal skills
• Excellent team player and friendly individual
• High initiative and positive attitude
• Able to multi-task and work in a fast-paced environment
• Willing to work on weekends, public holidays, and rotating shifts
• Strong operational and leadership skills
• Able to source, retain and motivate staff

Staff Welfare & Benefits

• 5 day work week
• Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
• 50% staff discount for dining in the restaurant (after the probationary period)
• Medical Benefits
• Staff Meals on duty
• Transport provided for closing shifts
• Annual, Sick & Hospitalisation Leave
• Off in lieu for working on a Public Holiday
• Long Service Rewards
• Referral Incentive Program
• Fast Career Growth Opportunities
• Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)

Available Work Locations (All locations near MRT Station)

• One Fullerton (Raffles Place MRT)
• Orchard Rendezvous Hotel (Orchard MRT)
• Riverside Point (Clarke Quay MRT)
• Woodleigh Mall (Woodleigh MRT)
• Seletar Aerospace (28 mins away from The Seletar Mall)
• Parklane Green (East Coast Park)

Responsibilities

• To monitor and supervise sub contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors, main contractor or clients on shop drawings, materials and samples
• Review and align ACMV design drawings to ensure compliance with design specifications and guidelines
• Knowledge in M&E and able to identify discrepancies between M&E, structural, ID, architectural and client provisions
• Manage and execute project as per the deadline
• Attend meeting with subcontractors / contractors / clients to address issues and update progress
• Study and review drawings, specifications for compliance
• Allocate work and ensure jobs are correctly and properly achieved within standards and SOP.

Requirements:

• Diploma / Degree in Mechanical Engineering
• Candidate with more than 10 years of relevant experience will be considered for Senior position
• Preferably candidate with relevant working experience in the Construction Industry especially in ACMV system installation
• Sound knowledge in ACMV System, Local / International Code of Practice / Standard, Green Mark Requirement, Hydronic / Static Calculation, BIM, Revit, Autocad would be an advantage
• Good working attitude and a team player
• Proficient in Microsoft Office

Roles and Responsibilities

1. Planning and coordination, and ensuring schedule aligns with project timelines and client deadlines

2. Understanding regulatory requirements and ensuring that all procedures comply with relevant directives.

3. Preparation in accordance to specified standards to ensure accuracy.

4. Troubleshooting and problem-solving, to identify any issues or non-compliance, and to develop solutions for mitigating any problems.

5. Preparing detailed test reports and documenting any procedures, results and conclusions, and ensuring thoroughness and accuracy while complying with regulatory requirements

6. Communicating findings to relevant stakeholders, including project managers, and regulatory bodies.

7. Stay up-to-date about advancements in techniques and technologies and to implement best practice to enhance testing efficiency and accuracy.

8. Providing training and support to other team members on procedures and standards and educating the organisation about the importance of compliance and its impact on product quality and regulatory approval.

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Role Overview

We are seeking a talented and motivated Mechanical Engineer to join our team. The successful candidate will play a crucial role in the design, development, coordination and supervision of ACMV system. This position involves technical activities, independent thinking and problem-solving skills to contribute to the success of our projects. As a key member of our engineering team, the Mechanical Engineer will have exposure to local statutory requirements, industry standards/norm, project management, equipment selection and costings.

Responsibilities

• Involved in design development, drawings and material submissions for approval, QA/ QC works such as inspection,testing & commissioning, handing over of installation.
• Attend meetings and preparation of reports for site progress and schedules. Coordinate site safety management system.
• Liaise and coordinate ACMV installations with main contractor, suppliers and sub-contractors.
• Supervision and monitor daily site work done, and plan for catchup as required.

Qualifications & Skills

• Degree in Mechanical Engineering or equivalent.
• Minimum 2 years’ relevant working experience in construction.
• Experience in ACMV, chilled water system installation and design. Able to perform basis engineering calculation with MS Excel.
• Good communication, independent and can liaise with main contractor and sub-contractors effectively.
• Good understanding of engineering principles and drawings.

Key Highlights:

• Attractive salary package: basic + allowance & annual bonuses
• Extensive medical benefits: outpatient, dental, optical, and annual health screening
• Working with world's leading company in generators and UPS products

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Job Description

The Service Engineer is responsible for installing, maintaining, and repairing various types of equipment and machinery.

Job Responsibilities

• Installing and configuring equipment and machinery
• Conducting routine maintenance and inspections on equipment and machinery to ensure equipment is functioning properly
• Installing new equipment and machinery, and ensuring they are properly calibrated and functioning properly
• Troubleshooting and diagnosing problems with equipment and machinery, and implementing solutions to resolve issues
• Providing technical support to customers and colleagues, and answering any questions they may have about equipment and machinery
• Keeping accurate records of maintenance and repair work, and creating reports to document equipment performance
• Collaborating with other engineers and technicians to improve equipment performance and reliability
• Staying up-to-date with industry trends and advancements in technology
• Ensuring compliance with safety and quality standards
• Any other tasks or duties assigned by the Company

Job Requirements

• Min. 3 years of related work experience
• Degree in Engineering or equivalent
• Knowledge of mechanical electrical, and hydraulic systems
• Familiarity with computer-aided design (CAD) software and other technical tools
• Strong analytical and problem-solving skills
• Able to work independently and a team player with excellent interpersonal and communication skills
• Ability to work under pressure and meet deadline

Permanent, 5.5days (Alternate saturday), Paya Lebar

Product:

Heating, ventilation, air conditioning (Hvac)solution for data center

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Years in business: > 50 yrs worldwide

Area of business: Global

Job scope

- Carry out Hands on service, maintenance, commissioning, troubleshooting, repair of data center Aircon/Hvac/ CRAC (computer room aircon)

-Documentation of pre work risk assessement n post work service reports in a timely manner.

- person in the service office.

- Supervise subcontractors

- Mentor junior technician.

- Adhere to safety sop

Requirements:

- Min Nitec Building Services, Electrical or Mechanical Engineering

- Min 2 years’ experience in the M&E industry

-Proficient with documentation for example, Job method statement, permit to work, risk assessement, maintainence operation protocol

Added advantage:

Data center aircon servicing

Work location :Paya Labar

Whats on offer

(1) Attractive package

(2) Stable Management

(3) Dynamic work environment

For better response, pls apply via job page

https://recruitmentalliance.zohorecruit.com/jobs/Careers

click job opening, click relevant position

We regret that only shortlisted candidates will be notified.

Position summary statement:

Guest Service Ambassador directly addresses the needs of all guests/customer and ensures an exceptional guest/customer experience. He/She is responsible in increasing overall guest’s stay experience. responsible meet and exceed guest expectations by providing efficient and courteous in accordance to Serviced Suites requirement.

Primary Responsibilities:

• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism, paying special attention to Long Staying Guest (LSG) and VIPS.
• To develop and maintain close business contact with the in-house guests to provide a positive impression.
• Handles all incoming calls from internal or external parties to address the needs of all guests. Ensures that every call received is attended to promptly and pleasantly, takes messages accurately and delivers all wake-up calls request timely in accordance with Pan Pacific guidelines as well as doing follow up call with LSG to obtain guest requirement during stay, feedback and special preferences.
• Ensure timely reply to any guest enquiries via websites and email enquiry
• Plan, organize, coordinate quarterly activities for guest and recommend ideas to enhance guest stay oT ensure all guests data are updated in PMS system.
• To be well equipped with Food and Beverage knowledge and skills to facilitate Pacific Lounge operations during breakfast and to always follow Food and Beverage Safety and Hygiene policies and procedures.
• To maintain the overall cleanliness of the Front Office, Lobby, Pacific Lounge and Living Room.
• Work closely with the team & other departments to ensure all information are shared promptly.
• Treating all guest with respect and handles rooms reservations or walk-in requests, registration processes or complains with professionalism.
• Performs Cashier-related function such as posting charges to guest as well as ensuring all transactions are well accounted for. To assume responsibility and accountability for the safekeeping and handling of the Front Office Cash Float.
• Develop the desired salesmanship skills to maximize on the room revenue and provide our guests with options. He/she must be knowledgeable to present pricing options/alternatives ti meet guests’ request.
• To be well versed in property’s standard procedures, current products, services, promotions, events, activities as well as operating hours of establishment. Ensuring that all Key Policies of this hotel are enforced and adhered to.
• To develop a working knowledge of Property Management System (PMS) to aid in the various job function.
• To prepare welcome folders and relevant materials for LSG guests and before the arrival.
• Handling all incoming calls from internal or external parties in a promptly and pleasantly manner.
• To continuously strive to meet Front office objective i.e. up-selling, guest preferences, Discovery Loyalty Programme etc.
• To ensure all vouchers, such as rebate, paid out’s, voided etc for the AGRM/OM has proper authorisation before submission to Finance department.
• To perform other duties assigned by the Management from time to time.
• To enforce and comply with Rules and Regulations stipulated in the Employee handbook and Workplace Safety and Health as well as to highlight any issues that may cause harm for both staff and guest.

RESPONSIBILITIES AND DUTIES

· Cook and prepare a variety of food products (Training will be provided)

· Manage food preparations and cooking, safety and hygiene practices to ensure our customers received the exceptional culinary quality and experience

· Ensure areas are clean and tidy at all times

· Uphold personal hygiene and dress code standards

· Communicate effectively across all departments from kitchen to front of house

· Manage Inventory and stock receipt

· Stand in as a service crew if there are no order in the kitchen

QUALIFICATIONS AND SKILLS

· Able to communicate in both English/Mandarin

· Basic cooking skill to prepare bar food (Mainly deep-fry)

· Outgoing, presentable and service-oriented

· Team player, discipline and self-starter

· Able to work shifts, weekends and public holiday

· Candidates without any experience are absolutely welcome

Why join us ?

1. Attractive Gross Remuneration

2. Various allowance/incentive such as:

· Night Shift Allowance

· 13th Month AWS

· Perfomance Bonus

· 5 Rest Day Per Month

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorisation
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Follow all relevant health department regulations
• Provide excellent customer service to guests

Requirements and skills

• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Must work on weekends/PH.
• Able to work night shift

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Description:

1) Perform The 4 Steps of Making Putu Piring [PP] - (Will be Taught)

2) Handle Cashiering Duties

3) Opening & Closing of Sales (when required)

4) Ensure Outlet Cleanliness & Hygiene at ALL Times

5) Call out to customers to Boost Sales

6) Upselling of Products

7) Building Rapport with Customers

8) Greet Customers Nicely and Wish Farewells

9) Remember to Check with Customer their Orders and Pass thier Receipts

10) Check Company Phone should there be any Online Orders

11) Handle Delivery Devices for Online Orders and Double Check if Orders are Correct to Ensure No Mistakes on the Order is made.

12) Be respectful to collegues and staff

13) Listen to orders from supervisors and management team

Requirements:

1) Able to Work on Weekends

2) Able to Perform the 4 Steps of PP Making

3) Able to do Cashier Duties

4) Able to Listen to Instructions and Adapt to New Environment

5) Can work in Humid Environment

6) Able to do Basic Sales & Communication Skills

7) Knows how to use Whatsapp for Work Purposes (Outlet Group, etc.)

Roles & Responsibilities:

• The 1st Level Remote Support is required to provide 1st point of contact for clients and provide excellent customer service to address their inquiries, concerns, or complaints.
• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Mandatory Skills: Infrastructure Support, Micerosoft Office

Requirement

1. Minimally Nitec qualifications in IT related disciplines

2. Minimum 1 year Customer Service Experience in technical or non-technical call center environment.

3. Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.

4. Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.

5. Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.

Work Location: Ang Mo Kio & Bedok

Shift Work: Yes, 8.5 hour. Staggered between 8am – 6pm(Mon to Fri), Sat rotates once a month, 8am – 12.30pm. 42hr/week

Working Hours:

Monday - Friday (5days),

Saturday – Once a month(0.5 day). Weekday hour will be shortened if agents need to cover Saturday.

Sun and Public Holiday off

Benefits:

• Attractive Fixed Salary (Salary Range: $2,300 to $2,800)
• Medical Insurance
• 14 days AL
• 14 days MC

Customer Service Executive

· Provide quality customer service support to customers over e-mail and phone.

· Handle customer enquiries efficiently and escalate issues promptly when required.

· Perform sales order management for customers.

· Perform allocation of stocks and arrange delivery for customers’ orders.

· Conduct regular meetings with customers for close communication.

· Perform problem solving to value-added customers.

· Extract and tabulate data for monthly reporting.

· Collaborate with internal teams to ensure timely resolution of customer issues.

· Promote or recommend new products to existing customers.

· Any other ad hoc tasks and projects assigned.

REQUIREMENTS

· Minimum Diploma in any field.

· At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.

· Customer oriented with strong communication and interpersonal skills.

· Experience in handling customers’ inquiries and claims by emails and phone calls.

· Able to take initiative and hardworking.

· Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.

· Experience in SAP will have an added advantage.

· Team player and also able to work independently.

We regret to inform that only shortlisted candidate will be notify.

EA License No : 18C9228 REG No : R1324979 (Woo Kum Yoke)

Working hours: 5 days work week: Fair Rotational Shift
3 shift patterns (dependent on locations):
OA shift: 7.30am to 5pm / 7am to 4.30pm
OB shift: 1 to 10.30pm / 1.30pm to 11pm
OC shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am

Working location: Sentosa/East/Central/Downtown Area

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

• To take orders and serve

• Monitor the quality and quantity of all food and beverage items served

• Provide a courteous and professional service at all times

• Maintain high standards of sanitation and cleanliness

• Has shift responsibilities and is accountable to all superiors for the smooth running of the section/area designated

• To attend roll call

• Attend all training assigned by Training Department, Human Resource or the Manager

• Adhere to the operations and procedures and suggest improvements to the superiors

• Provide good customer service to customer
• Taking order and cashiering
• Maintain cleanliness and housekeeping of work areas, equipment and adhere to health, safety and sanitation guidelines
• Clearing of plates and cutleries.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

# 6 days work week

# Working Hours: Mondays to Saturdays – 10:45 to 19:30 | Sundays/PH – 10:45 to 17:30

Job Responsibilities:

• Attending to customer’s enquiries at Walk-in Service counter
• Handle and resolve customer complaints
• Maintain of stock inventory
• Preparation of weekly/ monthly report
• Keep front desk neat & tidy with necessary material
• Take up other duties as assigned

Job Requirements:

• “O” Level/ ITE Nitec/ Diploma in related field
• Proficient in Microsoft Office
• Initiative with positive attitude, willingness to learn and must be a team player
• Committed and able to work independently
• Friendly and Customer service oriented
• Good communication skills

Work location: Bedok Mall

1. Maintaining a positive, empathetic, and professional attitude toward customers.
2. Responding promptly to customer inquiries on general and transactional enquiries
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer requests.
5. Customer outreach to encourage the use of digital services.
6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without
compromising risk standards.
7. Collaborate with stakeholders to resolve all customer queries and requests.
8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-
paced environment.
9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Operating Hours are from 8.30am – 8.30pm (Staggered officer hours of 8.5 hours per day), on 5-day work week with rotating shifts, Mondays to Sundays

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities (includes but not limited to):

• Checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Front-desk duties at exclusive premier lounges.
• Oversee and lead a team of passenger service agents.
• Make final decisions in ensuring a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor your team to the best of discipline standards.
• Ensure that compliance standards and SOPs are met.
• Assist Duty Manager accordingly. (eg: Daily deployment)

Requirements:

• Local Diploma (Service, hospitality, tourism or related disciplines preferred)
• PR with non-local diploma, and NITEC holders, will be considered for Customer Service Agent role instead
• Cheerful with pleasant communication skills
• Proficient in English and a second language for effective communication with international passengers
• Comfortable with working 6-days work week, rotational shifts (Morning / Afternoon / Overnight)
• Work in Changi Airport

Benefits:

• Shift allowance
• Staff transport after midnight
• OT pay after 44hours work/week
• Entitled to

1) AWS

2) Performance bonus

3) Joining bonus

We regret that only shortlisted candidates will be notified.

By sending us your personal data and/or resume, you are deemed to consent to AM Recruitment Pte Ltd or its agents to collect, use and disclose your personal data and/or resume for the purpose of processing and administrating this job application.

Registration No: R1434599 (Loh Ling Na, Lorinna)

EA Licence No: 23C1821 (AM Recruitment Pte Ltd)

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

Manage and operate POS systems, including all card and cash transactions

· Assist in taking customer orders, recommending menu specialties, and upselling promotions

· Inform customers about available modes of payments, and be well equipped to perform each transaction efficiently

· Check and print correct bills for customers

· Check all bills with the customers to ensure accuracy of bill

· Check and balance cash floats at the beginning and end of each work shift

· Assist in self-collection take-away services for customers, wrapping and packing food products to ensure they are in good condition before handed to customers

· Handle delivery platform apps and process orders promptly and effectively

· Set up tables, chairs, and all service mis en place according to SOP while adhering strictly to hygiene and safety standards

· Check food and beverages against orders to ensure right dishes are served to respective customers

· Assist to clear tables and dishes from dining area and side stations

· Attend to customer enquiries/feedback politely and professionally, and arrange for supervisors to attend to customers where necessary

· Assist in Beverage preparation and daily operations at the back kitchen

· Follow and ensure appropriate personal hygiene and sanitation procedures are met

· Smile, upkeep good grooming, be service oriented, provide good customer service

· Any other duties as assigned by Management

5 Days Work Week | AWS & Performance Bonus | Family Care Leave | Medical & Dental Benefits