Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )
• R&D and Manufacturing Production Supervision Experience

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manage projects and renovations for hospitals, medical centers, and related units.
• Track and support preventive maintenance, service contracts, and car park operations.
• Assist with assigned projects, ensuring they meet deadlines and budgets.
• Solve problems independently and work well with various departments.
• Oversee contractor and vendor schedules to minimize disruption.
• Coordinate with colleagues and contractors to maintain equipment and facilities.
• Perform other duties as assigned by supervisors.

Requirements:

• Degree in any of these field :
• Engineering (Mechanical, Electrical, or Civil)
• Facilities Management
• Project Management
• Construction Management
• or a related field
• No need experience , On Job Training Provided ( Pay Range : 3K - 3.4K* )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Facilitate all software modifications and upgrades as part of the software maintenance to upkeep smooth operations of the system.
• Prepare and review SUCOs / SARs (Access request approval) before obtaining approval from customer

• Reports to O&M Manager & Assistant Manager.
• Deliver service and support to the O&M Team when requested.
• Attend to and manage all software or  hardware related errors.
• Work closely with System Administrator to resolve software and  hardware related issues.
• Diagnose and resolve technical hardware and software issues involving BHS Application, network connectivity and more.
• Gather information and determine the issue by evaluating, analyzing and isolating the details/symptoms.
• Follow standard processes and procedures.
• Identify and escalate priority issues.
• Redirect problems to appropriate resource.
• Reviews all system occurrences to prevent recurrence.
• Coordinate and follow up with  Hotline on all reported cases and communicate to the customer where necessary.
• Interact with the customer to provide and process information in response to inquiries, concerns, and requests about products and services.
• Provide guidance and training to CC room staff on all software related matters.
• Carry out training to staff and conduct practical test during off peak period.
• Coordinate with local equipment supplier/vendors (system related).
• Perform periodically review of system logs, operations report and follow up on action plans.
• Review monthly operations statistics together with the Manager.
• Provide monthly system performance analysis and generate required reports for stakeholders
• Develop and maintain installation and configuration procedures where necessary.
• Maintain operational, configuration, or other procedures where necessary.
• Schedule & deploy firmware updates & patches for equipment (Servers and Network devices) with vendors.
• Stay current with system information, changes, and updates.

Key Responsibilities:

• Greet and assist patients and visitors.
• Handle patient registration and appointment scheduling.
• Answer inquiries and provide information about services.
• Coordinate communication between patients and healthcare staff.
• Maintain patient confidentiality and adhere to hospital policies.

Qualifications:

• N/O-level/ Nitec/Diploma Holders
• No need experience, training provided

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We are hiring Contract Customer Service Clerk to be outsourced to many reputable healthcare organisations!

Job Description:

• Administer high volume of incoming phone calls and emails on a daily basis

• Handling enquiries/ feedbacks

• Registration of visitors/ patients at the counter

• Must be able to commit to OT when business needs arises

• Any other reasonable ad-hoc duties as assigned

Working hours:

• 9am to 6pm (Mondays to Fridays)

• 9am to 1pm (Saturdays)

Requirement:

• Min. N Levels and above

• Candidates with some customer service experience will be advantageous

• Min. commitment of 3 months onwards

Interested applicants, send in your resume to:

[email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities:

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements.
• Perform troubleshooting/ faut diagnosis/ failure analysis to determine cause of failure for equipment.
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence.
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities.
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes.
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs.
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management.

Requirements:

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Proficiency in Excel, Words and Powerpoint
• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

We are looking to welcome a Customer Service Representative to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 4th Nov 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in person through to resolution in line with policies/procedures, KPI and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact.
• Take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolving product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Managing day-to-day business processes, liaising with other departments where appropriate.
• Suggesting amendments to Standard Operating Procedures (SOP).
• Maintaining knowledge of department policies, processes, procedures, and systems used, developing an internal network to increase knowledge.
• Providing support to team members.
• Active participation in meetings, expressing your viewpoint but also recognizing and listening to others.
• Suggesting improvement ideas and assisting with the implementation of those ideas to improve customer satisfaction, increase productivity, or reduce costs.
• Using Salesforce to manage customer contacts and workflow in line with the SOP.
• Using SAP/Salesforce to manage orders/invoicing.
• You achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role may also be required to help with projects and workload as determined by business needs and the Manager.

Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Responsibilities:

• Manage all inbound and outbound calls in a timely manner, assisting our clients who are seniors by listening and identifying their needs and providing the right information
• Identify and escalate cases to senior colleagues
• Conduct administrative tasks and ensure client needs are followed through
• Any other duties assigned from time to time

Requirements:

• Minimum GCE “N” Level
• At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous
• Proficiency in two or more languages will be an advantage

Other Information:

• Location: Near Tampines MRT
• Shift Work Pattern: Morning: 7am-7pm, Night: 7pm-7am
• 2 days on 2 days off
• Agents will swap shift every 3 weeks
• Industry: Healthcare

42 hours per week (lunch 1hr): Mon to Fri: 830am to 5pm and Saturday half day: 830am to 1230pm (no lunch break)

Rate: $12/hr

JOB DESCRIPTION

•Mainly porter duty, porter patient within the hospital to various department. (required to push wheelchair/bed)

•can cover front desk and room assisting as well

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

About the role

The incumbent will be leading a team and be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

• Lead the Customer service team for Sea freight
• Liaise with customers on the standard operating procedures
• To meet up with clients on projects / special matters
• Prepare customer key performance index reports
• Promptly handle customers / team escalations
• To implement corrective actions and preventive measures for immediate service recovery
• To co-ordinate with Ocean carriers for bookings / uplift upon escalation from team
• Attend to freight management and rates negotiation
• Provide quotes / rates to COD customer or overseas offices
• Liaise with overseas agents on the various requirements and rates
• Review the profit & loss of product desk
• Analyse job file purchasing and raise concern to Pricing team
• Review & approve changes of work processes before escalation to Head of Sea Freight
• Conduct recruitment exercise for officer / executive position when needed
• Provide related training concerning the BU to new staff assign to the team
• Joint sales visit to resolved operations issue when necessary

Team Management

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations
• Ensure team understanding and implementation on Bollore’s Value in daily work behaviors
• Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes
• Plan and monitor team development together with HR Division
• Ensure updated Job Description availability for the team by coordinating with HR Division
• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma / Degree preferred
• Minimum 8 years of experience in freight forwarding with sea freight experiences
• Previous customer service experience is an added advantage
• Possess excellent communication and interpersonal skills
• Pleasant personality and a good team player
• Proficient in MS Office & ability to work independently
• DGR trained will be an advantage
• Location: 101 Alps Ave Singapore 498793 (Designated transport Pasir Ris, Ang Mo Kio, Tanah Merah, Tampines, Admiratly, Yishun and Sengkang)

JOB DESCRIPTION:

· Intensive and careful search for suitable candidates, which includes their identification, assessment and presentation

· Advise candidates’ career progression & development

· Interacting and interviewing prospective candidates

· On job training and orientation will be provided

Qualification:

· Min A Level /Diploma

· Working Location: Orchard

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung

CEI No.: R1103704

Recruit Express Pte Ltd, EA License No.: 99C4599

Responsibilities:

Provide administrative support for the daily operation of the Medical Aesthetics Clinic including but not limited to the following :-

• Competent in the handling of telephone calls and WhatsApp messages to clients
• Administer appointment scheduling efficiently
• Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
• Able to handle the POS system. Computer savvy
• Able to comprehend and articulate the services provided by Rexults Aesthetics
• Assist in the follow up of ongoing in-house promotions and activities
• Prepare sales and other relevant reports as required by management
• Manage stock inventory effectively, follow requisition standards and ensure compliance

Pre-requisites:

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
• 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
• Possess a good command of spoken and written English.
• Able to converse with our Mandarin or Bahasa speaking clients.
• Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)
• Able to work independently and multitask with minimum supervision
• Organized and have a meticulous attention to details
• Is sincere, warm and able to work as a team
• Willing to work full day on Saturdays
• Work location: Orchard

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability.

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.

We are seeking an experienced Data Engineer with a strong background in Hadoop, Spark, and SQL, specifically within the banking sector. The ideal candidate will be responsible for designing, building, and maintaining large-scale data pipelines and platforms to support critical banking applications and decision-making processes.

Key Responsibilities:

• Data Pipeline Development: Design, develop, and maintain efficient data pipelines and workflows using Hadoop and Spark frameworks to support the bank’s data processing needs.
• Data Integration & ETL: Create ETL processes to extract, transform, and load large datasets into Hadoop ecosystems from various banking systems, ensuring data consistency and accuracy.
• Database Management: Write optimized SQL queries to manage and analyze data stored across relational databases, data lakes, and cloud platforms.
• Data Processing & Analysis: Implement scalable data processing solutions to analyze large datasets, provide insights, and deliver solutions for financial services and risk management.
• Collaboration: Work closely with business analysts, data scientists, and IT teams to ensure data solutions align with banking sector needs, including compliance with regulations and reporting requirements.
• Performance Optimization: Fine-tune Hadoop and Spark applications for performance, improving throughput and reducing latency.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Strong years  experience as a Data Engineer, specifically within the banking or financial sector.
• Proficiency in Hadoop ecosystem tools (HDFS, Hive, HBase) and Spark for large-scale data processing.
• Strong experience with SQL and relational databases such as PostgreSQL, MySQL, or Oracle.
• Familiarity with cloud platforms (AWS, Azure) and containerization tools (Docker, Kubernetes) is a plus.
• Experience in data governance and compliance regulations within the financial industry.
• Excellent problem-solving and analytical skills.

• Salary: SGD 6000 - 9500
• Great Work Culture
• Includes comprehensive insurance for self and family. Includes Specialist and Dental Coverage.
• Includes Standard Annual and Sick Leave

You will be working for an IT service provider operating worldwide supporting our operative team in handling our international projects.

As IT Support Engineer, you will be providing 2nd line onsite technical Support to Enterprise users of desktop/laptop/PC, assisting with building and deployment of new desktop/laptop hardware, supporting mobile devices and managing tickets using the company’s chosen IT ticketing tool. You will also coordinate and communicate with the central helpdesk team.

This is an excellent opportunity for an experienced IT Support Engineer to take the next step in their IT career and you will:

• Provide technical support to end users on Desktops, Laptops, Printers, Handhelds and Smartphones etc.
• Troubleshooting hardware related issues and replace parts if needed
• Troubleshooting software related issues and apply fix
• Work with team members in completing job assignments
• Follow process to attend assigned jobs and escalate issues

You already have:

• Strong technical skills in trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc.
• 2-5 years of experience with end user support.
• Strong technical skills in Microsoft Windows operating systems and business productivity applications i.e. MS-Office
• Collaboration experience including knowledge of remote control of PCs
• Strong customer service skills
• Attitude as a team player
• Fluency in both written and spoken English

Job Description

• Gather inputs on design requests from Engineering Managers.
• Discuss design schemes, seek clarifications and provide information about engineering design aspects.
• Prepare drawings / sketches with CAD team and resolve queries.
• Approve final drawings, prepare design calculations and present to Engineering Manager.
• Review, interpret and report results of all geotechnical instrumentation in accordance with the Instrumentation & Monitoring Generalised Plan of Action.
• Guide engineers to execute design requests from Engineering Managers.
• Develop and maintain design management tools for tracking, reporting and monitoring the progress and delivery of design packages.
• Identify design delays at the earliest stage, investigate causes and proactively seek to mitigate any adverse impacts on procurement, fabrication, and construction.
• Verify permanent works designs meets Client’s specifications.
• Liaise with the Client/Engineer and external parties for their feedback where applicable.
• Monitor progress of work, check design for completion and efficiency by reviewing design calculations.
• Review all designs for compliance with engineering principles and relevant design codes.
• Ensure that all drawings are in adherence with CAD standards and company’s operating procedures.
• Proactively seek to optimise temporary works solutions, by eliminating risks during construction, maximising temporary works reuse and ensuring practical constructability.
• Collaborate with designers and site operations teams to seek consensus on engineering solutions.
• Conduct engineering reviews for tenders, post award / permanent works design by external consultants.
• Engage with consultants, provide inputs, and seek clarifications.
• Address critical concerns, resolve issues and provide solutions to Engineering Manager.
• Facilitate collaboration between stakeholders to complete engineering design reviews and enhance efficiency.

Requirements

• Total relevant experience: 3 years
• Knowledge of Civil and Structural Engineering and Design (LTA projects experience preferred)
• Knowledge of temporary and permanent works design in mega project size
• Competent in planning and organizing work schedules and a demonstrated ability to deliver on time
• Strong and clear communication skills with proven ability to engage with Engineers and stakeholders

Summary :
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities:

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Requirement:
- Have Call centre exp

OR

- Have order processing exp

WA me at https://wa.me/+6584998483 NOW!

Interested candidates, please submit your resume to [email protected]

JeAnn Leow

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)