This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 5+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 5+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

Key Responsibilities:

1. Financial Coordination and Reporting:

· Coordinate month-end and year-end financial closing processes with Finance Shared Service Centre (FSC).

· Ensure accurate and timely recording of financial transactions.

· Prepare and submit financial reports to HQ on monthly basis.

· Assist with the preparation of financial statements and other regulatory reports.

· Coordinate with external auditors and provide necessary documentation and support during audits.

2. Implementation and transition:

· Ensure close integration of process designs with finance and business units.

· Ensure processes, accountabilities and responsibilities are clearly defined.

· Review procedure documents and user guides.

· Manage transition and feedback from key stakeholders.

· Define and negotiate service level agreements (SLA) detailing scope and KPI.

· Collaborate with HQ on integration of internal control framework into process design

· Define new allocation of tasks within Finance team

3. Coordination:

· Point of contact for escalation of issues for FSC-related process, monitoring and driving effective resolution.

· Facilitate regular meetings with stakeholders to review service delivery, address issues and align on goals.

· Develop and maintain a comprehensive SLA review plan, ensuring timely monitoring against plan and transparent communication on issues.

· Facilitate the integration of new functions / processes into the FSC.

· Support FSC transformation initiatives, including system implementations and process redesigns.

4. Process Compliance and Improvement:

· Ensure processes and end results in compliance with company policies, financial regulations, and standards.

· Conduct regular process reviews and audits to ensure ongoing compliance.

· Update procedure documents and user guides in accordance to Group accounting guideline, policy and threshold.

· Stay updated with industry trends and best practices.

5. Additional Duties:

· Support the implementation of new financial systems or tools.

· Assist in special projects and initiatives as needed.

· Provide support for financial operations as required.

Qualifications:

· Bachelor's degree in Finance, Accounting or a related field.

· Minimum of 5-7 years of experience in a similar finance coordination role.

· Proven experience in managing relationships with stakeholders at various levels.

· Excellent communication and interpersonal skills.

· Proficiency in SAP and Microsoft Office Suite

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Job:

• Actively implement, drive, promote, monitor and manage safety in compliance with Company's guidelines
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction

The Requirements:

• Minimum Degree Holder with min 5 years’ experience in the Service industry, preferably of industrial/engineering goods
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

This position reports to the Vice President of Automation Manufacturing Technology (AMT), Integrated Operations Network (ION), and is responsible for effectively leading the collaboration with business units across TE to achieve productivity and gross margin improvement that are aligned with TE strategy. The successful candidate is responsible for developing and executing the AI strategy to integrate and optimize the inhouse and external resources by influences. The person in this position must charter a strong AI related talent network among business units and AMT on transforming innovation practices into robust application processes with scaling up implementations. This role will leverage the leader’s experience in AI, manufacturing, assembly, and general management to build a strong network and increase the competitiveness in AI related advanced assembly, automation, and manufacturing technologies for TE.

This is an extremely hands-on role that provides the candidate with opportunity to join a high performing organization and highly visible development opportunities for future operation and manufacturing leadership within TE. The position will locate in TE Singapore AI Hub campus and will serve customers from multiple business units and manufacturing sites globally.

Responsibilities:

• Identify AI opportunities with multiple BU customers to facilitate their strategy of accelerating the short-term and long-term AI related roadmap on assembly and automation manufacturing.
• Develop and innovate AI related strategies for the transformational collaboration with BU customer to drive TE operational excellence through end-to-end approach from effective innovation, application, and scaling up implementation. Align the strategy with BU customer’s current to 5-year strategic roadmaps and make recommendation on the AMT prioritizations.
• Develop a high-performance AI internal and external teams with productivity and quality mindset, optimize the inhouse and external/educational AI resources to engage with global customers with cross-functional programs and provide subject matter expertise and industry best practices related to manufacturing operation.
• Provide critical thinking and influence by contributing with AI related platforming and implementation of innovative solutions addressing the most challenge assembly and automation processes.
• Oversee and provide directions to AMT global AI projects with support to make sure they are meeting customer requirement on time, on performance, and on budget.
• Partner with the other AMT leaders to develop AI related strategic partnership with suppliers to meet global business needs, and to drive the supplier improvement plans with quality, delivery, and cost requirement.
• Partner with the AMT leaders, BU operation leaders and central operation functions to develop AI talents inside the organization, building AI automation and assembly talents competency for the company for sustainable growth.
• Drive continuous improvement culture change through collaboration and communication regarding AI related best practices knowledge sharing, internal and external benchmarking, talent development, and hands-on leadership.
• Promote a culture that reflects company’s values, encourages outstanding performance, and promotes positive work environment, encouraging inclusion and diversity to develop, coach, and mentor individuals in the team to fully unleash their potentials.
• Develop and maintain programs and policies to ensure a highly effective and motivated workforce; evaluate training needs and develop training and development plans to support high-performance teams.

Requirements:

• A Master degree in an Engineering or Technical discipline. A PhD engineering degree is strongly preferred. 10+ years operational and/or technical experiences in a technology environment/industry is also preferred.
• A strong leader with clearly demonstrated AI experience and a track record of AI innovating as well as AI deploying/scaling up new technologies via influence in matrix organizations. Understanding key SPAM process in TE is preferred. Experiences in chartering company-wide AI technology events with solid tangible results are strongly preferred.
• Capacity to make balanced decisions in best interest of the business and company with respect to people, investments, and total cost of ownership.
• Record of proven results in driving organization integration and innovating process for benchmarking and sharing best practices.
• Proven records of collaborating with multiple manufacturing/engineering teams and BU customers to develop strategy and execute AI and related projects with multi-years roadmap for productivity and growth margin improvement.
• Experienced in matrix management with a track record of being able to manage by influence and coordinate cross business unit activities.
• Ability to lead multi-cultural team members, helping them grow to be stronger and more effective.
• Demonstrated track record of taking initiatives, working in a fast-paced environment, and handling multiple priorities simultaneously.
• Passionate, resilient leader with experience leading change.
• Strong business acumen and customer orientation.
• Working knowledge of AI, P&L, cost saving strategies, and budget balances.
• Excellent communication and coaching skills at all levels from the shop floor to top management.
• Willingness to travel frequently, and as necessary, to support a global technology deployment in all regions.
• Strong global industrial experiences with time spent working and living abroad is desired.

Personal characteristics of the individual:

• High-powered individual with a persuasive leadership style and motivating management skills.
• Experienced transformational growth leader with a passion for AI automation and an inventive curiosity.
• High level of initiative and drive with a strong sense of urgency and accountability. Energetic, proactive, and hardworking to lead by example.
• Strong communications skills. Must demonstrate an open, honest, and transparent communication style with excellent interpersonal skills. Ability to explain complex topics concisely to a non-technical audience.
• Excellent judgment and experiences in an environment which requires emotional maturity, politically savvy, and the personal ability to interact with all types of personnel at various levels.
• Keen business judgment demands excellence and sets high standards for self and others. High-level of intellectual curiosity combined with strong problem-solving and analytical skills.
• Willingness and personal style to be a team player and foster a team environment, with the capacity and aptitude to serve as a leader in motivating and inspiring others.
• Impeccable ethics and integrity.

• Print laundry log sheet from Knowcross system and monitor that Housekeeping Runner brings down all recorded room number parcel to laundry department
• Notify housekeeping for recorded parcels not brought down to ensure timely collection of laundry parcels from guest rooms
• Communicate with guest to highlight discrepancies or clarify matters by leaving voicemail and speak to guest to seek verification for major defect. If guest is not in to verify, item with major defect is to be return undone with a letter of explanation and consent for cleaning
• Billing and proper keeping of daily bills
• Administer on hold parcel record, stain letter, rejected item, daily guest works assembly report, buddy parcel and others
• Ensure items found from garments or from the processing centre are returned to the rightful owner and re-directed to the Lost and Found Department for further follow up
• Prepare daily sales summary, function report, cashier report and casting of charges
• Conduct monthly inventory of laundry supplies to prepare for next orders
• Follow up on every written order to ensure that all cleaning request forms are received by the required time
• Maintain adequate stock of forms relevant to the Valet Operations
• Attend to guest complaints or clarifications in the absence of the superiors
• Maintain cleanliness of all office equipment in the general office which include time stamp machine, cashiering system, computers, typewriters, etc, and proper housekeeping of laundry supplies storage room
• Be familiar with the locations of guestrooms, storage place of guestroom amenities and guests’ items, etc.

Requirement:

• Min. NITEC in any discipline

• Expereince in call centre/ order processing/ Retail

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

• Establish and maintain good working relationships with clients/customers

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Service Staff (Japanses Restaurant)

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Annual and Medical Leave

Medical benefits

Training provided

Requirement:

Able to communicate in English effectively

Positive attitude , Independent, self-initiated, and able to work in a team environment

Working Location : Mohammed Sultan Road

Interested candidate, please submit your updated resume to [email protected]

Please indicate the below information in your resume:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

- Photo

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Your Career

This Alliances Business Manager role will develop the full 360 degree Telco Service Provider (SP) partner led growth from leveraging partner teams and reach, especially for Managed Services. Reporting to the JAPAC Strategic Alliances Director, you will center your role on developing and growing partner led opportunities with SP partners who actively drive revenue for their business in Managed Security Services.

You will build the Go-to-Market (GTM) Plan for SP across the JAPAC Theatre as follows:

* Identify Focus Area Telco Service Providers (among the 6 geographic Areas of JAPAC Theatre)

• Executive & Business Unit Structures

• Unique Differentiator/s for each SP

• Solution Offerings to Embed PANW

* Execute & Enhance the GTM Plan

• Execute Joint Planning with Focus Partners

• Oversee Joint Solution Development

• Clarify or Develop the Market Messaging & Positioning

• Encourage Joint Sales, Presales, Channel Teams and Delivery Enablement

• Collaborate with Marketing for Demand Generation Campaigns

You will be responsible for educating and engaging the sales account teams within partners and at PANW on the benefits of tri-party collaboration. We win by deliberate joint account engagement to solve our joint customers biggest challenges of securing their digital way of life. Success in the role will also require developing a strong internal network across PANW teams, including Sales, Marketing, Area Channel Business Managers, Sales Engineers and most importantly our speedboat solutions specialists.

Your Impact

• Grow SP partner-led transactions - New Customer Acquisitions

• Embed PANW solutions into SP partners service offerings

• Business development with partners involvement to help activate them on PANW offerings

• Build a strong business network within the Area channels organizations - It is your responsibility to continue to nurture and grow your network

• Engaging with key stakeholders (PANW Area and Channel leadership, Channel Business Managers, Distributor Business Managers) to build and execute on a your SP channel plan

• As part of the overall JAPAC theater plan, activate Focus SP partners, then identify and recruit emerging SP partners who prioritise Cybersecurity in their Network or SOC go-to-market strategy

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalog around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

Working hours:

Mon - Fri (8:30am to 6pm)

Job Details:

* Handling registration for patients

* Assist in scheduling of appointments

* Answering enquiries and feedback

* Assist doctor / nurses during procedures if required

* Assist in crowd control

Job Requirements:

- Min N/O/A level, Diploma in any aspect

- Able to start immediately

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibility:

• Responsible for provision, deployment, configuration, and administration of many different pieces of network and security-related hardware and software.
• Responsible for evaluate, test, and troubleshoot technologies when new technologies are onboard
• Responsible for provide technical support for resolution of customer problems, incidents, issues, requests, and queries
• Responsible for IT Governance on Network Security with monitoring and control tasks to ensure processes and implementations are executed correctly
• Experience with firewall rules implementation and troubleshooting upon incidents.
• Involve in update/upgrade/migration of security tools used by the team
• Maintain clear and functional documentations on process guides, technical instructions, network details, etc.
• Manage network projects & coordinate with customer to deliver solutions and initiatives timely.
• Any other adhoc duties as assigned

Requirements:

• Bachelor Degree/Diploma in Information Security or related field;
• Applicants with at least 1-3 years of relevant experience
• Strong knowledge and understanding of IT infrastructure, Network configuration & security operations
• Knowledge and understanding of Endpoint security, IDPS, WAF, APT, FW, Cloud Security will be advantageous

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks

• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints

• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction

• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution

• Provide feedback to supervisor on improvement areas based on customer/client issues

• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system

• Maintain up-to-date information on processes, products, price lists, etc.

• Liaise with respective operations team for issues, follow-up and actions

For interested candidates, please send your updated resume:

Temp Patient Service Associate (3 months Contract Convertible) *Multiple locations*

Responsibilities:

• Provide excellent frontline customer service to the patients and family members

• Attend to general enquiries

• Scheduling of appointments for patients

• Handle payment and cashiering duties

• Any ad-hoc duties given by supervisor

Requirements:

• Min GCE N/O/A Levels

• Multiple locations available (West / North / Northeast / Central)

• Able to commit on short notice

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

We are seeking an individual with QA/QC experience in the civil, structural, and architectural ("CSA") trades for the position of a QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to civil, structural, and architectural items. At times and, when necessary, the QA/QC CSA engineer will fill in for the QA/QC Mechanical, Electrical, and Plumbing engineers.

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of civil, structural, and architectural systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved civil, structural, and architectural drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the civil, structural, and architectural contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open CSA quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

We are seeking a dynamic Senior Backend Engineer (Golang) to join our Global team and build highly scalable applications. You will contribute to our expanding range of services beyond food delivery, focusing on our Developer Platform in streamlining the way we build and run software to enhance security, reliability, cost-efficiency, and productivity, while delivering exceptional user experiences.

Responsibilities:

• Designing and implementing robust, scalable CI/CD pipelines to automate software delivery process, ensuring high-quality releases with minimal manual intervention.
• Contributing to designing and evolving the system architecture to meet current needs and support future growth and technologies.
• Enforcing coding standards and conducting thorough code reviews to maintain high-quality codebase. Implement automated testing frameworks to catch bugs early and ensure software reliability.
• Ensuring adherence to coding standards through thorough code reviews and implementing automated testing frameworks to catch bugs early, maintaining a high-quality and reliable codebase.
• Mentoring junior team members by sharing knowledge and best practices, leading by example in both technical and soft skills to enhance the team’s overall capabilities.
• Identifying and resolving complex technical issues in software and infrastructure, continuously optimizing for performance and scalability.
• Collaborating with product managers, designers, and engineering teams to align on project goals, timelines, and implementation strategies.

The Job:

• As the maintenance gatekeeper responsible for assessing the notifications that are mainly prepared by production with reference to plant and process safety, environmental protection, reliability of the plant, cost effectiveness and optimization of the process and transforming approved notifications into work orders in SAP
• Check the work performed by Maintenance contractor are up to specification
• Responsible for maintenance of master documents and update of plant documentation to company standards
• Responsible for plant turnarounds activities
• Support overall continuous improvement process
• Maintaining and optimizing all maintenance plans that include preventive measures, inspections and all other routine works
• Cost Analysis and report preparation for maintenance and optimized effectiveness

The Requirements:

• Candidate must possess at least a Bachelor's Degree, Professional Degree, Master's Degree, Engineering (Chemical), Engineering (Mechanical) or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Junior Executives specializing in Maintenance/Repair (Facilities & Machinery), Engineering - Chemical or equivalent.
• Good understanding of chemical or mechanical process equipment

Interested applicants can send their detailed resumes to [email protected].

CEI: R1104482

Company Registration No. 199601303W

EA Licence No. 99C4599

1 Year Contract convertable to permanent + 1 month Completion bonus!!

Office Hours: Monday to Friday 8.30am - 5.30pm + 1/alternate half Saturday 8am - 12pm

Location: Outram Park

Job Description:

• Provide frontline customer service for the Division of Pre-Operative and Admitting Services (POAS).
• Provide pre-operative scheduling and coordination services
• Advising patients on their admission process
• Provide financial counseling, as well as collecting deposits from patients.

Requirements:

• Minimum Nitec and above
• Keen interest in Healthcare is preferred

Training is provided!!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA, Pre-Operative Services

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Position Summary

Reporting to the Service Manager, the position of Service Supervisor is part of a team responsible for delivering a first-class field service response to our customers through the management and development of the Field Service Personnel.

Primary Responsibilities

1. Own the service processes and make recommendations where necessary
2. Assist the Service Manager with creating accurate business forecasts.
3. Ensure new service requests are acknowledged within 24 hours
4. Ensure that health and safety policies and procedures are adhered to and a culture of safe working is followed. This includes conducting safety audits on Field Service Personnel and ensuring any actions resulting from the audit are closed.
5. Plan, co-ordinate and supervise onsite works ensuring all scopes of work are completed in a safe and efficient manner.
6. Receive service requests by phone and email from customers and give advice and recommendations where appropriate.
7. Provide technical advice to customers.
8. Co-ordinate the completion of engineering site survey’s utilising appropriately trained Field Service Personnel.
9. Oversee the Field Service Personnel workload and source additional resources as required.
10. Co-ordinate the successful completion of all onsite works resulting from a service bulletin.
11. Ensure Field Service Personnel reports including supporting documentation are received in a timely manner, review and advise invoice instructions to the team administrator for processing.
12. Arrange and carry out customer visits to ensure customer satisfactions and develop new service business in line with corporate direction.
13. Attend site progress meetings when required.
14. Arrange the hire/sub-contracting of required equipment and services to ensure completion of onsite works.

Secondary Responsibilities

1. Conduct performance conversations of direct reports.
2. Identify training needs and manage the development of the Field Service Personnel.
3. Review and approve Field Service Personnel timesheets
4. Review and approve Field Service Personnel expenses
5. Manage and approve Field Service Personnel holidays
6. Manage the calibration process of service tooling.
7. Manage Spares stock and Field Service Personnel tooling.
8. Undertake and/or Complete training courses on new products or working methods.
9. Participate in the recruitment and disciplinary issues within your team.
10. Flexible attitude to working extended hours when needed
11. Willingness to progress and develop

The KK Genetic Service is looking for a Genetic Counsellor to complement the work of doctors in the delivery of care to patients, who have a personal or family history of birth defects or genetic disorders, by providing information and support to these patients and their families. The Genetic Counsellor is also responsible for coordinating research projects carried out in the centre.

Job Scope:

• Conduct intake of information from patients, construct a complete pedigree, obtain appropriate medical histories, organize and present the pertinent medical and genetic information to the health care team.
• Apply his/her knowledge of genetics and genetic disorders to effectively convey genetic, medical and technical information to the patient.
• Identify family dynamics and emotional responses from the patient.
• Help patients understand the medical aspects of the genetic condition, as well as the psychological and familial implications of genetics.
• Provide patients with information on options that are available such as genetic testing, disease management and prevention, and facilitate the patient's decision-making in a non-directive manner.
• Provide patients with resources for support and opportunities in research programs existing in the medical community.
• Coordinate genetic testing for patients and families, including liaising with the respective genetic laboratories, arranging the testing, following up on results and discussion of results with patients.

Job Requirements:

• Master’s Degree in Genetic Counselling or equivalent
• Good communication and interpersonal skills
• Experience in counselling
• Proficiency with the use of IT