Role and Responsibilities

• Deploying and managing software factory infrastructure and services.
• Integrating and optimizing services with advanced AI technology, like Large Language Models Gen AI, to enhance user experience and efficiency.
• Automating software development infrastructure and service deployment.
• Streamlining security processes for expedited deployment while adhering to security standards.
• Proposing innovative strategies to accelerate secure software development.
• Providing training and raising awareness among development teams and end users regarding security best practices.
• Addressing operational incidents, conducting root cause analyses, and implementing corrective measures.
• These responsibilities are dynamic and adaptable, reflecting our client's commitment to fostering professional growth. They offer ample opportunities for advancement in technical, managerial, and project management capacities, aligning with both your aspirations and the group's objectives.

Desired Qualifications:

The ideal candidate will hold a Bachelor's or Master's degree in computer science, information technology, or a related field, coupled with at least 2 years of relevant experience. A strong inclination towards DevOps/DevSecOps and familiarity with the AI ecosystem are imperative. Key qualifications and skills sought include:

• Expertise in DevSecOps principles and practices, particularly within customer-facing contexts.
• Proficiency in workstation operating systems, development tools, and security tools.
• Familiarity with programming languages such as Go and Rust.
• Mastery of DevSecOps tools like GitLab, Terraform, K8S, FluxCD, and ArgoCD for continuous integration and delivery.
• Ability to collaborate effectively across development, operations, and security teams.
• Strong analytical capabilities to tackle complex security challenges and devise effective solutions.
• Understanding of various technological environments and platforms.
• Agility in anticipating and responding to customer needs.
• Commitment to staying updated on the latest trends and threats in new technologies and security to deliver optimal solutions.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Senior Security Engineer

We are looking for an experienced and proactive Senior Security Engineer for one of our clients. Reporting to the Senior Security Manager, the Senior Security Engineer will manage security incidents, conduct threat hunting with SIEM/SOAR tools, and support IT audits. You’ll oversee vulnerability assessments, security training, and IT security for vessels. Additionally, you lead security projects, provide advisory for projects, and engage with external parties on cyber threats.

The ideal candidates would have at least 3-5 years of relevant experience in IT and Cloud Security. He/she will have good communication skills, be resourceful, self-organized and a good team player.

Responsibilities

· Security Incidents

o Perform investigations of Security incidents.

o Perform threat hunting using SIEM and SOAR tools.

o SIEM/SOAR Tools: Hands-on experience with security monitoring tools like Microsoft

Sentinel or other relevant SIEM and SOAR platforms.

· Audit and Governance

o Participate in internal and external IT audits.

o Maintain Incident Response Plans and IT policies.

o Perform Vulnerability Assessment and Penetration Testing.

o Conduct Security awareness training for the organization.

o Conduct phishing campaigns.

o Design and review IT/Cyber security architectures.

o Works with external parties (eg; CSA, MPA) on the latest cyber threats and trends.

o Assist in vessel IT security setup, review, audit and remedial actions.

· Projects

o Manages Security related projects.

o Acts as Security Advisory for all projects.

o Participate in Request for Proposal and Request for Quote process.

Requirements

Education & Knowledge

· Degree in Information Security, Computer Science or related disciplines with at least 3 years of relevant experience.

· Knowledgeable in IT Security, Cloud Security, and security standards such as NIST, ISO 27000 and IMO.

· Azure Cloud Security: Strong expertise in Azure Security Center, Microsoft Defender for Cloud, and Azure Policy for real-time cloud threat management and compliance.

· IT Security Management experience of various aspects, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc will be an advantage.

· Knowledge managing network security devices (NextGen Firewalls, IDS, IPS, UTM, NAC, AV, etc.), Windows, Linux, and networking service will be an advantage.

· Preferred Certifications: CCSP (Certified Cloud Security Professional) and Azure Security Engineer Associate are highly preferred, in addition to other certifications such as CISSP, CISM, or CEH.

· Strong hands-on knowledge and experience with security architecture and implementation of Azure Cloud Computing (IaaS, Containers, AKS, DevOps, CI/CD) is mandatory.

· Proficiency in automating security workflows within CI/CD pipelines, focusing on Azure DevOps integration.

· Ideally completed 2 or more of the following certifications: SC-200, SC-300, AZ-500, MS-500 and SC-100.

· Knowledge of Vessel IT will be an advantage.

· Maritime Cybersecurity: Familiarity with maritime cybersecurity standards such as IMO guidelines and TMSA (Tanker Management and Self-Assessment) is a strong advantage for vessel IT security.

Others

• UK MNC and good corporate culture

• 5-day work week (Centralised location)

To apply, please send your CV to [email protected]

We regret that only shortlisted candidates will be notified.

* Proficent in Microsoft Office skills

* Experienced in tendering and presentation in project sales calls

* Experience in local MCST environment a must

* 3-5 years of Sales experience an advantage

* Able to work independently to achieve target set out by company

* Semi office based

* Own transport will be an added advantage

* Passion in sales presentation needed as job requires meet up with clients constantly

-English and Mandarin literacy is a must as clients will be local residents

Type - 1 Year direct Contract (Renewable or convertible)

No experience is required. Training will be provided.

Responsibilities:

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., SAP B1, Board, BRM, SharePoint, Remedy, Qlikview etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements:

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge of working with tools such as SQL, Phyton, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous

Need standby 24/7 on the phone

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Roles and Responsibilities'
1. Maintains policies and procedures:

• Maintains and deploys the system server and cloud architecture.
• Maintains, test and deploys the procedures for system changes with minimal downtime.
• Maintains, deploys and tests the procedures for backup and failover.
• Maintains and deploys the procedures for life cycle management.

2. Implements and maintains the system(-changes):

• Executes life cycle management by timely upgrading and patching of system components.
• Manage restricted access to systems with appropriate identity management solutions and implementations.
• Work with our vendors to report and replace broken hardware components.

3. Monitors the systems:

• Monitors the availability of the systems.
• Monitors the available capacity and performance.
• Monitors systems security, incl. potential intrusion.

4. Ensures IT-compliance within the area of systems:

• Ensures installation, configuration, policies and procedures meet the IT-security targets, applicable compliance frameworks and specific customer requirements.
• Pro-actively conducts self-assessments and vulnerability scan to gain additional confidence that these targets are met.
• Provides support to audits, by pro-actively collecting any required evidence and providing support within the audit-process.

5. Identifies, installs, maintains and deploys system management tooling:

• Identifies tooling contributing to the cost-efficient installation, configuration, maintenance and monitoring of the DLR systems and cloud services.
• Implements, configures, and deploys these tools DLR wide.6. Provides system engineering support:
• Acts as the to-go person for system management, incl. cloud services DLR wide.
• Contributes to business projects, infrastructure projects, audits, etc. to provide system management expertise.
• Ensures incidents are solved within SLA’s determined lead time.
• Provides out of office hours system management support where needed.
• Monitors system security.

Requirements'

• Bachelor’s degree in IT or related with a minimum of 5+ years of work experience in international environment
• Microsoft Certification
• VMWare Virtual Certified Professional (VCP) (preferred)
• Experience in working in a multi-vendor environment
• Detailed knowledge of Microsoft systems and system management
• Detailed knowledge of storage technologies (SAN)
• Detailed knowledge of virtual machines (e.g. VMware)
• Detailed knowledge of integration technologies.
• Detailed knowledge of cloud services (both IaaS, PaaS & SaaS)
• Strong problem-solving skills

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

As an Information Security Engineer, you will play a crucial role in our Security Operations Center. Your responsibilities will include monitoring, detecting, investigating, analyzing, and responding to security events within our IT infrastructure, including Operational Technology (OT) systems. Your expertise in cybersecurity frameworks, risk management, and incident response protocols will help fortify our defenses. A thorough understanding of Operational Technology security principles is essential, as you will oversee the integration of security practices in both IT and OT environments to protect our critical infrastructure. You will also apply Scaled Agile Scrum methodologies to coordinate technical meetings and manage security projects efficiently.

Roles and Responsibilities

• Design and implement advanced security architectures for IT and OT environments to ensure robust protection against emerging threats.
• Lead the development and integration of custom security solutions tailored to the specific needs of our digital and physical infrastructures.
• Conduct high-level vulnerability assessments and penetration testing to evaluate the security of IT and OT systems.
• Develop and refine incident response strategies to enhance our ability to respond to and recover from security breaches swiftly and effectively.
• Collaborate with IT and OT teams to ensure seamless integration of security technologies across all platforms.
• Serve as the technical lead on projects involving cybersecurity technologies, ensuring compliance with industry standards and regulatory requirements.
• Mentor junior engineers and analysts, providing guidance on complex technical issues and fostering a culture of technical excellence and innovation.
• Stay current with the latest cybersecurity technologies and trends, applying this knowledge to continuously improve our security posture.
• Prepare and present detailed technical reports and security briefings to senior management, offering strategic recommendations based on your assessments and findings.

Requirements

• A master’s degree in Cybersecurity, Computer Science, Engineering, or a related field, along with significant professional experience in cybersecurity.
• Expertise in designing and managing security solutions for both IT and Operational Technology systems.
• Advanced certifications in cybersecurity such as CISSP, CISM, or GIAC, with specific training in areas like SCADA or ICS security.
• Strong leadership skills with experience in managing complex security projects and leading cross-functional teams.
• Deep understanding of regulatory compliance and security frameworks such as ISO 27001, NIST, SOC 2, and others relevant to IT and OT cybersecurity.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7.Ensure Email Backlogs are cleared before the following day start of business.

Budget 2800+1 month bonus and aws

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

Position Summary:

The Service Delivery Manager leads a team to ensure successful post-sales implementation and support for data center and IT projects. This role oversees technicians, engineers, and project managers, managing team workloads and setting priorities. With proven experience in data center design and infrastructure, the manager collaborates closely with customers and internal teams to address project needs, ensuring seamless service delivery and effective communication across Sales, Project Management, and Engineering.

Main Duties and Responsibilities:

• Take ownership of high-quality data center and IT service delivery, ensuring adherence to industry standards and client expectations.
• Develop and document training materials and best practices for your team.
• Manage SLAs, daily deliverables, and project milestones, supporting presales with data center expertise for project scoping and pricing.
• Oversee contractor selection, performance, and compliance; handle vendor interactions and maintain quality control on job sites.
• Coordinate internal and external scheduling to optimize project delivery, with clear end-of-day and project status reporting.
• Maintain, improve, and document service delivery processes, including contributions to customer statements of work and related documentation.
• Lead communication with GCs and subcontractors on construction sites, overseeing permitting and insurance requirements as needed.
• Facilitate team meetings and 1:1s to strengthen working relationships and discuss ongoing projects, team performance, and process enhancements.
• Required Skills and Experience:
• Strong independent thinking, written and oral communication, and customer service abilities.
• Proven experience reading and interpreting construction and technical drawings.
• Expertise in large-scale data center and corporate IT environments, including systems planning, engineering, and network knowledge.
• Vendor management experience with the flexibility to adapt to shifting priorities, meet deadlines, and perform under pressure.
• Demonstrated problem-solving skills and the ability to quickly learn new software applications.

Qualifications:

• Degree in electrical, mechanical, or IT-related fields preferred; equivalent work experience accepted.
• Minimum 3 years of management experience, with 4-6 years in a Service Delivery Manager role or similar.
• Preferred Technical Skills:
• Project management and certifications such as CDCD, CDCP, CDCM, CDCMP, or ITIL.
• Experience with cabling installations and certifications (BICSI, A+, etc.).
• Familiarity with audio-visual systems installation and construction management.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

GYUKATSU KYOTO KATSUGYU IS HIRING!

Summary and Benefits

• Salary: $2,200 - $2,900 (Will be based on experience and position)
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program

ROLE & RESPONSIBILITIES

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties

Service Crew

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met.
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences.
• Strives to provide excellent quality service to all guests.
• Takes guest orders and serves without unnecessary delay.
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies.
• Clears and resets counters or tables.
• Ensures all glasses are well polished.
• Assists in stock inventory and maintains an accurate inventory record.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Must be comfortable working on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Corporate Call Centre Officer (Banking)

Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only)

Location: Changi

Salary: $2,700 - $4,000 (Based on salary benchmarking)

Duration: 6 months (non-renewable)

- Training will be provided

Key Accountabilities & Responsibilities:

1. Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2. Perform proper follow up to ensure resolution.

3. Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support and educate/guide customers on product and system navigation.

5. Provide support on forms enquiries/clarifications/rejections.

6. Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7. Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

- Must have at least 1 year Customer Service in banking industry

- Min. Diploma and above qualifications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Key Responsibilities:

• Develop efficient, maintainable code while adhering to best practices in software engineering.
• Utilize DevSecOps tools for code deployment and version control.
• Conduct in-depth research and analysis on retrieval techniques, language models, and generative AI methods.
• Collaborate with data engineers to ensure the efficiency and accuracy of data pipelines.
• Continuously refine Retrieval Augmented Generation (RAG) methods, including embedding, chunking, and search algorithm optimization through experimentation and feedback.
• Explore various retrieval strategies, such as information retrieval, nearest-neighbor searches, or knowledge graph-based approaches, to enhance generative AI models.
• Optimize and fine-tune AI models for improved performance, scalability, and accuracy.
• Partner with cross-functional teams, including product managers, data scientists, and engineers, to understand requirements and deliver AI-driven solutions.
• Present insights and findings to stakeholders, contributing to strategic decisions.
• Document AI models, algorithms, and processes thoroughly.
• Prepare technical reports and presentations to effectively communicate results.
• Stay current with the latest advancements in AI and machine learning technologies.
• Participate in Agile ceremonies to execute prioritized projects and features.
• Implement automated testing and monitoring to ensure AI system accuracy and reliability.

Education:

• Qualifications are evaluated on a case-by-case basis, but preferred backgrounds include fields such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, or Bioinformatics.

Requirements:

• 4+ years of experience in AI engineering.
• Proficiency in Python programming.
• Experience in building scalable AI solutions using modern technology stacks, including cloud services, data pipelines, databases, and necessary tooling.
• Familiarity with CI/CD processes and test-driven development.
• Experience in developing Restful APIs for AI models.
• Strong understanding of machine learning concepts, including neural networks, optimization algorithms, and evaluation metrics.
• Knowledge of Retrieval Augmented Generation (RAG) techniques.
• Familiarity with prompt engineering techniques like instruction design, template-based approaches, rule-based conditioning, or fine-tuning strategies.
• Excellent communication and collaboration skills.
• Strong analytical and organizational skills, capable of managing multiple projects.

Preferred:

• Experience with Agile methodologies.
• Knowledge of additional programming languages such as Node.js, TypeScript, C#, or Java.
• Demonstrated experience in developing and refining prompts for generative AI models, particularly in creative or text generation areas.
• Experience with AWS Cloud and building, deploying, and managing Docker images.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description

Title : Associate Engineer,GIS

Role - Application Support

Type - 1 Year direct Contract Renewable / Convertable

Skills - SQL Scripting

Responsibilities

• Provide support for GIS and GIS-related applications, including data rectification, data synchronization, and incident resolution.
• Monitor and respond to all system alerts and provide daily technical support in terms of troubleshooting, diagnosing, and resolving issues.
• Perform incident investigation and resolution, root cause analysis, and problem resolution, ensuring high availability of applications users.
• Perform any administrative tasks associated with GIS and GIS-related applications, such as user account management, log reviews, etc.
• Monitor incident and problem tickets and provide appropriate resolutions on a timely basis.
• Support all internal and external audits for GIS and GIS-related applications.
• Adhere to standard IT service delivery processes in accordance with IT policies and procedures.
• Document and update application configuration and architecture diagrams.
• Perform any other related duties/tasks as assigned by the immediate supervisor or Director, Information Technology

Requirements

• Diploma in Information Technology, Computer Engineering, or equivalent
• Candidates with 0-2 years of related experience in GIS or GIS-related applications will be an added advantage.
• Good skills with SQL and Perl scripting and PHP programming.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving, and communication skills
• Candidates with no relevant experience but with a good attitude and interest in GIS applications are welcome to apply, as on-the-job training will be provided.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

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** Entry Level Role

** No Experience Required

** Training will be provided.

*** One Year Direct Contract, Renewable

Responsibilities:

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., Remedy, Service Web Portal, Corporate Portal, Payment Portal, etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements:

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint..
• Good knowledge and hands-on experience in web services and dynamic web application developments (SOAP, WDSL, PHP, JSP, Java, J2EE, Spring, Hibernate, Oracle, MySQL etc).
• Knowledge of working with tools such as Python with Django Rest Framework, Postgres Database, Nginx application server, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Key Responsibilities:

• Develop efficient, maintainable code while adhering to best practices in software engineering.
• Utilize DevSecOps tools for code deployment and version control.
• Conduct in-depth research and analysis on retrieval techniques, language models, and generative AI methods.
• Collaborate with data engineers to ensure the efficiency and accuracy of data pipelines.
• Continuously refine Retrieval Augmented Generation (RAG) methods, including embedding, chunking, and search algorithm optimization through experimentation and feedback.
• Explore various retrieval strategies, such as information retrieval, nearest-neighbor searches, or knowledge graph-based approaches, to enhance generative AI models.
• Optimize and fine-tune AI models for improved performance, scalability, and accuracy.
• Partner with cross-functional teams, including product managers, data scientists, and engineers, to understand requirements and deliver AI-driven solutions.
• Present insights and findings to stakeholders, contributing to strategic decisions.
• Document AI models, algorithms, and processes thoroughly.
• Prepare technical reports and presentations to effectively communicate results.
• Stay current with the latest advancements in AI and machine learning technologies.
• Participate in Agile ceremonies to execute prioritized projects and features.
• Implement automated testing and monitoring to ensure AI system accuracy and reliability.

Education:

• Qualifications are evaluated on a case-by-case basis, but preferred backgrounds include fields such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, or Bioinformatics.

Requirements:

• 4+ years of experience in AI engineering.
• Proficiency in Python programming.
• Experience in building scalable AI solutions using modern technology stacks, including cloud services, data pipelines, databases, and necessary tooling.
• Familiarity with CI/CD processes and test-driven development.
• Experience in developing Restful APIs for AI models.
• Strong understanding of machine learning concepts, including neural networks, optimization algorithms, and evaluation metrics.
• Knowledge of Retrieval Augmented Generation (RAG) techniques.
• Familiarity with prompt engineering techniques like instruction design, template-based approaches, rule-based conditioning, or fine-tuning strategies.
• Strong analytical and organizational skills, capable of managing multiple projects.

Preferred:

• Experience with Agile methodologies.
• Knowledge of additional programming languages such as Node.js, TypeScript, C#, or Java.
• Demonstrated experience in developing and refining prompts for generative AI models, particularly in creative or text generation areas.
• Experience with AWS Cloud and building, deploying, and managing Docker images.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Description:
We are seeking a highly motivated and experienced R&D Engineer (Applications and Systems) specializing in Sensing Technologies to join our Client's dynamic team. The ideal candidate will play a critical role in bridging the gap between IC design, product development, and customer needs, while driving technical advancements and creating innovative application solutions. This role involves close collaboration with cross-functional teams to develop and implement sensing features, create evaluation kits, and support customer success through documentation and training. If you have a strong background in sensing technologies and a passion for innovation and customer engagement, we’d love to hear from you!

Key Responsibilities:

1. Product Understanding & Technical Collaboration

• Work closely with IC design & product development teams to develop a deep understanding of new products’ characteristics and features.
• Collaborate with R&D teams to architect, design, and implement new sensing features and algorithms that align with products, solutions, or customer requirements.

2. Feature Development & Solution Design

• Design and develop use models and application demonstrations to highlight product features for sales and marketing promotion.
• Create evaluation kits and demonstration kits for new sensing products, ensuring robust testing and documentation to support product performance.

3. Technical Documentation & Support

• Develop comprehensive application notes, white papers, and technical documents to provide information and support to customers.
• Conduct system-level evaluations to validate product functionality and gather data to enhance technical documentation.

4. Internal & Customer Training

• Conduct application training sessions for internal teams on new products and technologies.
• Provide feedback to design & development teams by communicating customer needs, issues, and opportunities that can be leveraged for future product improvements.

5. Cross-Functional Collaboration & Customer Engagement

• Partner with IC design and product development teams to plan and conduct system-level evaluations in support of new product development.
• Act as a technical liaison between the organization and customers, offering technical support and training as needed.
• Develop customer-centric solutions to address specific needs and applications, ensuring high levels of customer satisfaction and success.

Education & Qualifications:

• Bachelor's degree in Electrical, Electronics Engineering, or a related field.

Requirements:

• Minimum 5 years of experience in R&D, Application Engineering, Embedded Systems, or Product Development environments.
• Proficiency in common programming languages, such as C, C#, Python, and familiarity with development platforms like Raspberry Pi, Arduino, or Wireless-SoC.
• Experience with development tools such as IDEs, in-circuit emulators, and oscilloscopes.
• Strong technical knowledge of optoelectronics devices and sensor applications.
• Experience in optical-related testing and characterization is desirable.
• Exposure to machine learning frameworks is a plus.
• Ability to work effectively in a multidisciplinary team environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

** Entry Level Role

** Training will be provided.

This is a rotating 12-hour shift position responsible for overseeing day-to-day ground operations at the NOC (Network Operations Centre).

Responsibilities:

• Address escalations from internal and external stakeholders.
• Monitor the 24/7 NOC phone line and emails.
• Conduct network monitoring and fault management.
• Communicate network outage notifications to customers.
• Assist with daily SOC (Security Operations Centre) and IT monitoring tasks.
• Coordinate operational activities.
• Analyze and troubleshoot Layer 1 (fibre optic) network issues.
• Manage and respond to facility and security alarms.
• Promptly respond to incidents/breaches within the Central Office.
• Perform any other ad-hoc duties assigned by supervisors.

Requirements:

• NITEC or Diploma in any field.
• Ability to work 12-hour rotating shifts

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: PRIT

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Purpose

You will be the technology subject matter expert (SME) for IAM solution. You are responsible for designing and implementing IAM system changes that will meet business requirements as well as ensuring system stability and resiliency.

Job Requirement

• Work with team (both internal staff and external vendors) on providing solutions to a myriad of new SSO capabilities to support the existing and new digital initiatives.
• Take responsibility in all matters related to SSO application design and implementation.
• Perform day-to-day operations, support, patching and IAM administration.
• Develop and implement the necessary enhancements related end-to-end IAM solutions.
• Involve in all the project and activities related to IAM including preparation of technical presentation with Business and IT stakeholders.
• Work with Project Manager to schedule & prioritise project and/or BAU tasks.
• Work with Business Analysts to confirm business requirements and translate them into technical specifications.
• Maintain the completeness of all technical and architectural documentations and ensure that they are updated.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.