Position: Cloud Security Engineer

Summary:

The Cloud Security Engineer plays a pivotal role in ensuring the secure operation of cloud security architectures, with a primary focus on safeguarding Personally Identifiable Information (PII) and Protected Health Information (PHI) data across various cloud systems. This position directly contributes to the secure operation of the Edison cloud platform where the security of sensitive data and regulatory compliance, such as HIPAA and GDPK are paramount. The Cloud Security Engineer collaborates closely with vendors, program teams, and the Information Security and Infrastructure organization to maintain the security, integrity,, and compliance of the Edison cloud environment.

Key Responsibilities:

• Edison Cloud Security Operations: Oversee and manage security operations for the Edison Cloud, ensuring the highest levels of security for all cloud deployments. Implement robust security measures, protocols, and tools to protect sensitive data.
• Collaborative Focal Point Act as the key liaison between Engineering teams. Product Security, and Security Operations for Edison Cloud, facilitating effective communication, collaboration, and security awareness.
• Vendor Security Leadership: Lead and manage the Vendor Security Operations team, ensuring vendors align with security standards and practices. Conduct security assessments and audits as necessary.
• Security Advisory: Provide expert guidance to Engineering teams on security architectures and best practices, ensuring secure development and deployment of cloud-based solutions. Promote a security-first mindset and culture.
• Ownership of Key Processes: Take ownership of critical processes, including Edison Cloud Vulnerability Management, Non-Conformance Management, Cyber Incident Management, and Access Management. Implement these processes effectively to enhance security and compliance.

Desired Qualifications:

• Cloud Security Expertise: Possess a strong understanding of security architectures for cloud and hybrid systems, with experience in operating multiple cloud environments securely. Demonstrate expertise in data protection and regulatory compliance.
• Security Collaboration: Capable of providing valuable input and feedback on product security architectures and requirements, contributing to the development of secure solutions.
• AWS Proficiency: Have a solid understanding of Amazon Web Services (AWS), including its offerings and capabilities, and preferably hold an AWS Certified Security certificate. Proficiency in other cloud platforms is a plus.
• Security Management: Familiarity with vulnerability management, cyber incident management and the ability to effectively address security incidents and vulnerabilities.
• Cloud Architecture: Represent Security Operations in the development and implementation of the overall cloud architecture, ensuring security is integrated seamlessly.
• Security Framework Knowledge: Experience with any security framework (e.g., ISO 27001, HITRUST CSF, NIST) is a plus. Provide examples of how these frameworks are relevant to the role.

Qualifications:

• Educational Background: Hold a college degree or equivalent and have a minimum of 5 years of related work experience.
• Security Experience: Possess 2-4 years of experience in Security Architecture and/or Engineering roles, including incident response and mitigation.
• AWS Expertise:: Have 2-3 years of experience with AWS, preferably holding an AWS Certified Security certificate. Demonstrate proficiency in various AWS services, including but not limited to VPC Networking, IAM, KMS, Cloud Formation, EC2, API Gateway, Kubernetes, SQS, SNS, Kinesis, RDS, DynamoDB, and Lambdas or equivalent.
• Scripting Skills: Proficiency in scripting programming languages such as Python, JSON, Ruby, Powershell, and YAML.
• Cloud Security Tools: Experience working with cloud security and governance tools to enhance security measures.
• Technical Communication: Ability to represent technical viewpoints effectively to diverse audiences and make informed technical risk decisions.
• Interpersonal Skills: Strong interpersonal and communication skills, with the ability to collaborate effectively in a team environment.
• Self-Motivated: Ability to work independently with minimal direction, displaying a proactive and self-starting attitude.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Field Engineer

Salary: $4000 - $4500 + OT
Working Hours: 9am-6pm
Working Days: 5 Days [Monday - Friday]
Working Location: Bukit Batok Street

Responsibilities

• To Program KNX ETS program for upcoming projects
• To be able to handle electrical wiring and troubleshoot.
• To be able to handle project management on site.
• Able to coordinate with other sub-contractor on site for both lighting and lighting control system.
• To be able to operate 24/7 in the event of a maintenance contract project.

Requirements

• Higher Nitec in Electrical Engineering related field from a certified college.
• Certification in Electrical Technician field from an accredited institution
• Prefer 1 to 2 years’ experience in Building Automations
• Able to Identify and troubleshoot various electrical issues.
• Knowledgeable in lighting control systems
• Preferred Certificate of KNX Installer

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Benefits Summary:

• Up to $2500 + AWS + Bonus
• 5 days work week
• Working Location: Tuas, Transport provided at Pioneer MRT

Responsibilities:

• Support daily customer service
• Handle quotations and process purchase orders
• Maintaining good relationship with new and existing client
• Work closely with Service Engineers for any job task related matters
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

about the company

Our client is a leading global leader of semiconductor solutions. They have operations globally across Taiwan, Europe, China, Korea etc. and they’re now on a look out for a Senior/Design Engineer to join their dynamic team during an exciting time in their development.

What you will be here for

• Define requirements and features for semiconductor equipment
• Develop concepts and architecture of new equipment
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps and valves
• Produce detailed engineering drawings
• Perform design verification and validation testing
• Improve design of legacy machines
• Application of analysis tools like Fish Bone Diagram, FMEA etc

What you will need

• Degree in Mechanical or Mechatronics Engineering
• Min 5 years of experience in automation / high precision machine / semiconductor equipment / High Speed Pick and Place design
• Must process knowledge and experience in the design of automation or semiconductor equipment
• Must process good knowledge for 3D CAD software
• Equipment troubleshooting experience will be a plus
• Ability to produce detailed Mechanical drawings and apply knowledge of Geometric Dimensioning & Tolerancing

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

about the company

My client is a system integrator in Singapore. With their innovating technology, this is a great brand to join at an exciting time in their development & expansion.

about the job

• Managing the automotive maintenance operations and ensure all KPIs are met
• Ensure operation costs including but not limited to material, manpower and operating are kept within the operation budget
• Review and enhance the existing systems without compromising quality or service while optimizing cost
• Manage and ensure smooth day-to-day operations
• Conduct technical training
• Produce statistics and reports, to review performance and recommend procedural enhancement for discussion
• Establish, implement and monitor safe working practices and procedures
• Perform routine safety inspections on equipment and sites to ensure workshop conforms to all health & safety regulations

skills & experience required

• Master / Degree in Electrical / Mechanical / Mechatronics / Automotive Engineering
• Min 8 years of technical experience in motor vehicle maintenance & repair
• Managed service / technician previously
• Able to deliver top notch customer delivery & satisfcation
• Working in motor vehicle retailer repair operations environment

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Customer Service Officer

• Salary: 2.2k to 2.6k
• Working hours: Monday - Friday (8-5pm), Saturday (8-5pm, Alternative Saturday)
• Location: Kaki Bukit

Position Overview

The Customer Service Officer (CSO) is a vital member of our team, responsible for

providing exceptional customer service and support. This role involves handling inbound

queries, managing equipment rental bookings, and identifying opportunities to increase

sales through excellent service.

Responsibilities:

Customer Service and Support

• Respond to customer inquiries via phone, email, walk-in and live chat with professionalism and empathy.
• Provide accurate information about our products, services, and rental terms.
• Resolve customer issues promptly, ensuring customer satisfaction and loyalty.
• Process equipment rental bookings, modifications, and cancellations efficiently.

Inbound Sales

• Identify sales opportunities during customer interactions by understanding customer needs and suggesting appropriate rental equipment and services.
• Guide customers through the rental process, upselling and cross-selling where applicable to enhance their experience and meet their needs.
• Achieve and exceed monthly sales targets by converting inquiries into sales and rental agreements.
• Maintain up-to-date knowledge of promotions, deals, and new products/services to
• inform and attract customers.

Administrative Duties

• Keep accurate records of customer interactions, transactions, comments, and complaints.
• Coordinate with the logistics and maintenance teams to ensure equipment availability and readiness for customers.
• Process payments and handle financial transactions with confidentiality and accuracy.
• Provide feedback on customer service processes and equipment offerings to enhance business

Requirements:

• Diploma required; further education or certification in customer service, sales, or related field is preferred.
• Proven experience in customer service, with a background in sales or a target-driven environment preferred.
• Familiarity with sales software and CRM tools is a plus.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Collaborate with a team of developers to deliver modules for the development of web-based application systems.
• Support in UAT process.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of experience in Java backend development (J2EE).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

We're seeking a Back-end Developer/Engineer to join our team. You'll be responsible for developing and maintaining back-end systems, using your expertise in web technologies to deliver quality products to our audience.

• Lead the technical architecture and feature design of business systems, overseeing code implementation.
• Participate in developing and maintaining internal information systems.
• Contribute to the development and maintenance of internal workflow platforms.

Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Proficiency in Java programming with expertise in mainstream technologies like I/O, multithreading, Spring Boot, Spring Cloud, and MyBatis.
• Strong understanding of common databases and middleware, including MySQL, Redis, RocketMQ, and Elasticsearch.
• Familiarity with design patterns and experience in abstract modeling, preferably with domain model design experience.
• Track record of leading or participating in large-scale business software platform projects, preferably in process systems and middleware development.

RESPONSIBILITIES:

• Ensure order fulfillment accuracy to enhance customer satisfaction and minimize costs by processing first-time-right orders. This includes processing new orders in SAP, selecting service providers within agreed allocations with the company, and nominating transporters.
• Manage orders in a timely manner to meet customer satisfaction targets and reduce costs through accurate order processing. Monitor shipments, investigate delays, handle claims (e.g., detentions, demurrage, damages), process customer complaints, manage customer-related payments (e.g., invoices, credit notes, debit notes), maintain customer relationships, and coordinate daily work with third-party logistics service providers (3PLs). Provide support to the Manager as needed.
• Handle non-technical complaints professionally and politely, including creating non-technical quality notifications, following up with customers, providing feedback, and managing compensation processes via phone or other communication tools.
• Generate accurate reports and analyses related to order status and performance, as well as customer service KPIs. Drive performance improvements to meet targeted KPIs.
• Actively seek opportunities to improve the Order to Cash (OTC) process, participate in Sales and Operations Plan Meetings, resolve customer and order data quality issues in the system, propose solutions for operational interruptions, and either approve or escalate solutions to the manager. Provide support for projects.

REQUIREMENTS:

• Diploma / Degree in Supply Chain Management / Logistics / Business Administration.
• Minimum 3-5 years of related experience in customer service, logistics, or a similar function.
• Strong analytical, problem-solving, negotiating, and client management skills.

Job code: LONC

EA Reg No.: R1766561 (Chua Long Wee, Andy)

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client an IT MNC company is looking for an IT Infrastructure Engineer (Assistant Team Lead, Banking Projects).

• Permanent role
• 5 days work week (Hybrid mode after probation)

Job Responsibilities:

This role will focus on maintaining the company's internal system platform and client devices and proactively planning for improvement of quality, effectiveness and efficiency.

1. Technical Expertise

Demonstrate good knowledge and technical proficiency in server platform such as Windows Server, Linux and VMware.
Administration of Windows Active Directory, Symantec Endpoint Protection, Veeam Backup, Cisco L2 Switches and PaloAlto Firewall.
Provision Windows 10 desktop and Microsoft Intune managed laptop.

2. Risk and Control

Provide timely escalation and resolution of major issues to Management and teams.

3. Client and Stakeholder Engagement

Flexibly correspond to the operation and collaborate with staffs within organization.
Work as a technical specialist with the responsibility to plan and deliver technical deliverables and coordinate with internal teams, partners/vendors and key stakeholders.

4. Projects & Other Responsibilities

Prepare and present regular reports and documentations.
Ensure that the task status and progress are communicated across to stakeholders in a meaningful manner.
Clear understanding of ITIL Change, Problem and Incident management frameworks.

5. Assistant Team leader duties:Manage and support network team of 3 to 5 members as sub leader under team leader.

Job Requirements:

• Degree/ Diploma holder in IT, Computer Science or equivalent fields
• Fundamental knowledge of security and vulnerability-based approach to security hardening.
• Hands-on experience in VMware, Windows Server and standard platform maintenance products such as anti-malware, server backup and log audit software.
• Experience in physical server, virtual server, network and storage systems.
• Fundamental knowledge of Cisco LAN and Firewall administration.
• Establish and maintain a good relationship with stakeholders based on trained interpersonal skills.
• Those with Supporting IT infrastructure in a middle size organization (approx. 200 staffs) with at least 5 years of technical delivery experience are advantageous
• ITIL certified is an advantage.
• Possess good and assertive verbal, written communication skills and presentation skills.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Good bi-directional and collaborative attitude in order to work as a professional in a team.
  

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for IT Infrastructure Engineer (Assistant Team Lead, Banking Projects) - TK " .

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633
Koh Jia Wen

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• Provide technical services include writing scripts, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support for weekend and public holiday on an as needed basis

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

• Create mixed-signal verification and coverage plans for complex IC designs based on design architecture and specifications.
• Design and develop verification testbenches based on industry-standard verification languages and methodologies.
• Implement new verification methodologies, tools, and techniques, ensuring scalability and portability.
• Write and deliver test cases to verify mixed-signal circuits for functionality, performance, and reliability.
• Review verification results and provide feedback to design teams.

Requirements:

• Degree in Electrical Engineering or equivalent
• At least 5 years of analog and mixed-signal circuit design and verification experience.
• Strong programming skills and can write efficient programs or scripts in Perl, Python, and/or C.
• Familiar with verification methodologies and tools: simulators, waveform viewers, execution automation, simulation time optimization, and coverage collection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Manage the construction activities and progress, plan, implement and monitor works.
• Prepare schedule in accordance to master and detailed work programme.
• Work closely with Professional Engineer on the temporary works and consultants for technical issues and coordinate the site activities with subcontractors.
• Maintain quality standards, perform site inspections, and resolve technical issues on time.

Requirements:

• Degree in Civil Engineering recognised by PE Board
• At least 2 years of underground civil works (tunnelling) experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Supervise customer requirements and collaborate closely with their IT and maintenance support vendors.
• Take charge of technical issues reported by customers, ensuring they are tracked and resolved promptly, and escalate to the relevant channels when needed.
• Aid with the technical requirements within customers' environments by integrating new and established technologies.

Requirements:

• Diploma in Computer Science or equivalent.
• At least 2 years of experience as a System/Network Administrator.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Identify requirements and features for semiconductor equipment and create concepts and architecture of new equipment.
• Design mechanical systems which involve the selection and use of motors, actuators, gear drives, pumps, and valves.
• Responsible for design verification and validation testing to ensure compliance with specifications, safety regulations and product requirements.
• Create a detailed Mechanical drawing and apply analysis tools like Fish Bone Diagram and FMEA.

Requirements:

• Degree in Mechanical Engineering or equivalent
• At least 5 years of experience in Die Sorter.
• Familiar with 3D CAD software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Prepare, setup and qualify machines before shipping out from factory to customer.
• Support site service as to when required.

Requirements:

• Diploma in Mechatronics
• At least 2 years of working experience in mechanical/electrical control system.
• Good understanding of machinery automation with electrical, servo, sensor, pneumatic system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Implement software development/support for automated computer vision equipment.
• Participate in Software Development Life Cycle.

Requirements:

• Diploma in Engineering
• At least 2 years of working experience in Visual Studio Development Environment.
• Good understanding of automated Computer Vision equipment, image procession automatic

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are currently looking for a Salesforce Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practice and you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals. Candidates for this role should possess strong Salesforce knowledge in the core clouds as well as possessing experience in implementing Salesforce within a broader business applications landscape.

The Salesforce Consultant supports pre-sales activities and end-to-end implementation of the software and if any hardware requested by the client and the delivery of the same. This includes developing a comprehensive understanding of the Client’s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives by designing and developing the program in cloud for their different cloud modules.

Role Description

• Conduct workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs “As-Is” and Fit/Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advising client on solution options/offerings
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-salescapacity (demos, proposals)
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Minimum 5 years of Salesforce Development/ Enhancement/ Experience
• Minimum Bachelor's Degree in IT/Computer Scrience/Engineering
• Experience working in IT Consulting companies
• Client engagement experience in Singapore and APAC region
• Good analysis, critical thinking and solution designing skills
• Effective presentation and communication skills (written and oral)
• Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; Systems integration
• Salesforce Sales and Service Cloud Certification is a must
• Any Business Analyst Certification is a plus
• Highly motivated, resourceful and success oriented
• Able to work in a multi-discipline, multi-cultural and multi-geolocation team
• Travel and overseas posting for mid-to-long term to be expected

Technical and Behavioral Competencies required

• Diploma/Degree in electrical/electronic engineering, computer engineering or related discipline
• Attained CCNA/CCNP/CCIE technical certification
• 5-10 year’s work experience in either the financial or telecommunications industry with an excellent understanding of WAN, LAN and Voice technologies and network operations
• Good knowledge of TCP/IP, OSPF, BGP and MPLS technologies
• Good knowledge of DWDM Optical Transport technologies.
• Experience in various network monitoring and telemetry tools in data & security infrastructure such as Solarwind, cPacket, CISCO ISE, ServOne
• Experience in ITIL and defining various network documentation for operations support
• Experience on Automation using Python, Ansible or any other programming language.
• Experience in Change, Incident, and Problem management in banking industry
• Proficiency in SharePoint
• Experience with Vendor management
• Understanding the risk management and work closely with the Bank information security and risk team.
• Strong interpersonal, written and verbal communication skills
• Proficiency in written and spoken English
• Proactive and possess initiative , self-motivated team player capable of working with minimal supervision,
• Willing to work in non-office hour and provide 7x24 on-call standby support

Experience and Qualifications required

• Holder of CCNP is the minimum requirement
• 5+ years of experience in Network services, with minimum 2 years in finance industry
• Expertise in connectivity and data center network infrastructure design, implementation and support (CCIE is a strong ‘plus’)
• Expertise in Firewall implementation and support (Checkpoint certification is a strong “plus”)
• Strong Background in Automation and Tooling.
• Client-oriented, strong communication and organization skills
• Self-starter
• Ability to work under pressure and delivery the project on time.
• Fluency in English

Essential Job Functions

• Provide day-to-day support as part of the advising team
• Diary ownership and management, leading client servicing
• Pre-meeting preparation of papers/documents/reports as required
• Updating and maintaining client records and information, alongside other post meeting actions
• Maintain a regular 1:1 catch-up meeting with the adviser(s) you assist
• Liaise and work with team members at Eight Wealth International, Eight Wealth Management (UK Office), SJP, third parties and others as required.
• Liaise and communicate with clients (clarifying/requesting information only or communicating advice that has been obtained from the adviser)
• Ensure the adviser(s) are up to date with client communications/providing feedback where applicable
• Prepare letters and emails to clients, always maintaining an awareness of compliance standards.
• Work closely with and take instructions from the department lead
• Build and manage client relationships and expectations
• Carry out withdrawals, surrenders, fund switches, and obtain & manage letters of authority
• Obtain quotes from third party providers
• Be able to provide holiday/sickness cover for teammates where required

Knowledge and skills needed to perform the role

• Proficient in using IT systems and applications, with good working experience using MS Office (Outlook, Word, Powerpoint, and Excel as a minimum)
• Experience using Monday.com, SalesForce, MyPractice, iBusiness, DWS, MS Teams and Calendly is an advantage
• Good problem solving skills
• Good negotiating and conflict resolution skills
• Excellent customer service skills – professional telephone manner, outstanding spoken and written English communication
• Strong organisational and accuracy skills, attention to detail and data
• Good level of numeracy
• Knowledge of the financial services industry, ideally within wealth management
• Excellent time management and ability to prioritise the right tasks
• Ability to work to tight and varying deadlines and the aptitude to juggle workloads
• Detailed knowledge of Adviser client base and an overall knowledge of other client accounts.
• Product Awareness – Offshore Investment Bonds, Pensions, personal and corporate insurance
• Awareness of other team members roles and how they all collaborate and work together.

The Person

• Takes responsibility and initiative for own workload.
• Is prepared to put their teammates first and appreciates how this adds to the benefit of the whole team.
• Ability to foster strong relationships with Advisers, adapting to the way each Adviser works for best possible outcome.
• Is resilient to be able to adapt to change and challenges as they arise, in collaboration with the team.
• Demonstrate assertiveness and ability to take on and deliver positive and constructive feedback.
• Calm and friendly personality with a positive mindset and attitude
• A natural people person who is skilled at gaining trust
• Great communicator
• Enthusiastic and be willing to learn, share in success, and be an amazing Eight family member

Key Behaviours

• Build Relationships

Be easy to connect with to grow and develop long and trusted relationships. Put others first, be responsive, caring and honest, and put others at the heart of everything you do.

• Be Responsible

To do an amazing job. Take ownership, manage expectations, lead by example, putting actions right when you need to, whilst learning from mistakes. Be helpful to others and always give back.

• Be Amazing

Always set out to do your best. Be brave and bold, have imagination and creativity to bring solutions and not problems. Sustain a high level of performance and inspire others around you to be the best versions of themselves. Be an inclusive member of the Eight family.

Ideal Skills:

● Experience of either Java or GoLang and React or Typescript

● Proficient in using Rest APIs, DBMS and Postgresql

● Familiarity with agile software development methodologies

● Previous experience of working in multidisciplinary teams

● Demonstrable experience of writing, deploying and maintaining scalable code

● Excellent time management and organisational skills

● Impeccable communication skills

● The ability to understand and solve complex problems

● Proficiency using Github

Desirable:

● Knowledge of wireframes

● Working knowledge of websockets

● Experience of or a desire to learn UI/UX

● Mentoring or coaching skills of junior developers

Candidates should; have a personal interest project available for review on Github as part of the interview process and be available for a face to face interview in Singapore..

Location: Novena/Clarke Quay

Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• At least 2 years of working experience as Supervisor in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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