Responsibilities:

• Identify and create sales opportunity to penetrate new accounts for parts sales and main existing products
• Service corporate accounts and manage full sales cycles
• Follow up with customer enquiries
• Build strong and sustainable relationships with customer
• Any other ad hoc duties assigned

Requirements:

• Diploma in Engineering (any)
• Fresh grads are welcome
• Prefer at least 1 year working experience
• Technically incline with Sales Experience in Semiconductor Industry are preferred
• Bilingual with good communication skills (verbal & written)
• Good presentation skills
• Willingness to travel oversea

Benefits

• 5 days work
• Transport claim
• Handphone claim
• Medical insurance
• Annual, Medical, Childcare/Family care leave

職責：

• • 識別並創造銷售機會，以滲透零件銷售和主要現有產品的新客戶
  • 為公司客戶提供服務並管理整個銷售週期
  • 跟進客戶詢問
  • 與客戶建立牢固且可持續的關係
  • 任何其他指派的臨時職責

要求：

• • 工程文憑（任何）
  • 歡迎應屆畢業生
  • 優先考慮至少1年工作經驗
  • 技術傾向，有半導體產業銷售經驗者優先
  • 雙語，具有良好的溝通能力（口頭和書面）
  • 良好的演講技巧
  • 出國旅行的意願

好處

• • 5天工作
  • 運輸索賠
  • 手機索賠
  • 醫療保險
  • 年假、醫療假、兒童照顧/家庭護理假

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Tender Engineer (Power System) to make an impact!

This position is accountable for preparing a response to the Request for proposal/Quotation on moderate size and complex Customer’s opportunity, from start to finish, so that the response offered the best Value Proposition. This includes reviewing the RFP/RFQ, determining the scope of works and tasks, determine the best product/equipment/software/services offers, liaising with factories and vendors, challenging the factories and vendors’ offer, costing and determining the market price level, working with various internal stakeholders, i.e. opportunity leader, business leader, project management, engineering, solution purchaser, legal, contract management, solution risk management, analyze risk and opportunities etc. To prepare/revise the offer till the closure of the opportunity, attend and support bid clarification with the opportunity leader, organized Contract Review as well as hand-over package to the project management team. This position is expected to be self-driven, taking ownership and initiative to complete the require task within the timeframe agreed with the Opportunity Leader.

What you will do:

• Take ownership of the tender process and drive the submission of the Offer
• Analyze request for proposals (RFP)/ request for quotation (RFQ) from Customer and determining the scope of works and tasks
• Liaise with factory personnel in preparing proposal packages and advising on technical matters to prospective clients / consultants
• Ensure and comply to company tendering process
• Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
• Prepare costing as per requirements and complete submission of Offer within deadline.
• Understand risk analysis and apply into the offer.
• Ensure compliance of Solution Risk Policy and coordinate for approval
• Conduct contract review with the required stakeholders to ensure contract alignment.
• Prepare and handover of opportunity to Execution & Project Team

What qualifications will make you successful for this role?

• Degree/Diploma in Electrical/Power Engineering
• At least 2 years of relevant experience in Tendering process and good experience and strong knowledge in Electrical Distribution equipment, systems and solutions especially Medium Voltage Switchgear
• Knowledge of Electrical industry, EPC and customers’ base in various segments such as Oil & Gas, Utilities, Commercial Buildings and other segments
• Adaptability and Teamwork oriented mindset
• Customer focused mindset and fluent in English language.
• Good communication skills and previous Commercial or Project Management experience would be an advantage.

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

Responsibilities:

· Pre and post technical support to customer on vision

· Provide technical support to customer

· Provide on-site service

· Evaluate and qualify knew products

Requirements:

· Degree or Diploma in Electrical / Optics Engineer

· 3 to 5 years of experience on machine vision application

· Good understanding on camera / lens / optical

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Desk Engineer

We are looking for experienced full-time Service Desk engineer to provide End User Computing or Service Desk support to APAC Region in Singapore.

Job Responsibilities:

• Provide level 1.5 End User Computing support and well verse in Windows OS
• Diagnosing end-user system failures and implement repair solutions.
• Diagnosing printer and other peripheral devise failures and implement repair solutions.
• Troubleshooting network devices in order to ensure connectivity from the PC to the Network.
• Providing installation and upgrading services of hardware and software.
• Configuration and troubleshooting of phones and other mobile devices, tablets, and PDAs.
• Setup and troubleshooting audio/video equipment such as projectors and video conference equipment

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• At least 1-1.5 years of relevant working experiences.
• Knowledge of multiple manufacturers and operating systems.
• Excellent troubleshooting capability.
• Using established procedures and working under immediate supervision, performs assigned tasks.
• Work is routine and instructions are usually detailed.
• Resolves routine questions and problems and refers more complex issues to higher levels.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

You are responsible for

MR portfolio

• Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
• Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
• Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
• Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
• Support the District Customer Services & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
• Use company property with care to ensure optimal results with minimal operational costs
• Keep abreast of new technologies likely to affect PH range of products
• Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
• Accuracy of service records with particular attention to test & inspection results
• Adopting appropriate ESD control while servicing PH equipment
• Usage of appropriate electronic measurement equipment in calibration controlled cycle
• Responsible for reporting identified device safety issues according to applicable PH quality standard policy
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner

To succeed in this role, you’ll need a customer-first attitude and the following

• Diploma/Degree in Biomedical or Electronics Engineering or equivalent
• At least 3 years of working experience in service or engineering roles, preferably in the medical device industry
• Good troubleshooting skills
• Good communication and interpersonal skills

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

Summary:

• Basic up to 4.5k
• Performance bonus
• 5 days work week
• Location: Pioneer
• MNC company
• Career Advancement
• CNC machines

Key Responsibilities:

• To repair & service CNC machines in the region
• To implement service programmes for customer service
• Machine Installation
• Documentation (Service report, Machine registration, filing and record)
• Other related adhoc duties

Key Requirements:

• Min Diploma in Electrical / Mechanical Engineering
• Min 2 years of relevant experience in servicing CNC turning / milling machines
• Possess own vehicle

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Expect more. Connect more. Be more at Diebold Nixdorf.

Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.

Attend field service ticket assigned by helpdesk, working on the ticket with status update, interrupt the ticket whenever necessary, close ticket when done with resolution. Follow up with interrupt tickets. Maintain a good manner for parts handling, for return & disposal.

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

RESPONSIBILITIES

· Gains familiarity with Field Service Technician practices and procedures.

· With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures.

· Performs hardware repairs on a component level.

· Cleans and adjusts mechanical components.

· Configures and installs applicable software.

· Preventive Maintenance: Performs routine checks according to documented procedures.

· Refills consumables as directed.

· IMAC/R: Installs, moves, adds, changes and removes hardware and software products.

· Customer Training: Instructs and trains customers on usage and operation of installed hardware and software.

· Participates in regular hardware and software trainings (on the job, classroom and web based).

· Participates in the implementation of measures to achieve agreed KPIs.

· Assists with special projects as assigned.

QUALIFICATIONS

• Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services.
• Good written and verbal communication skills.
• Basic Mandarin language skill required due to operational needs.
• Exceptional customer service skills are needed.
• Ability to organize and inventory truck stock parts and tools.
• Sense of urgency, organizational skills, professional presence and work in team environment.
• Ability to pass MVR, background and drug test where required.

ABOUT US

Why should you join Diebold Nixdorf?

Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.

–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**

We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations

Candidate is expected to carry out Test Board Maintenance activities (Visual inspection, testing, framing, rework, washing, drying, packing etc)

Candidate is also expected to identify issues by recognizing data trends and to be able to read diagram and information from circuit.

Candidate must be driven and able to work independently and systematically to maintain delivery of excellent services.

Basic mechanical, electrical and programming knowledge is preferred to facilitate troubleshooting and root cause analysis.

Responsibilities and Duties

• Repair and maintenance of Test Board

• Maintain max passing yield results

• Test Board Maintenance activities (Perform socket replacement and testing)

• Identify Issues

• Reporting of service activities

• Management of spare socket inventory

• Technical service on industrial chambers

Requirements

Service Engineer – Diploma in Engineering

Technical Specialist – Diploma in Engineering

1 - 2 Years Experience

Strong in hands-on, able to work independently with minimum supervision

Able to do soldering work on tiny component

Technical Specialist will assist Service Engineer in above duties. Diploma holders demonstrating good technical capabilities will be considered for Service Engineer

Able to do soldering work on tiny component

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot.
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation.
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures.
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts and public holidays when necessary.
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis.
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner.
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes.

Requirements:

• Minimum Diploma in Engineering or other related fields
• 2 years of experience in servicing electronic and mechanical equipment / machines.
• Experience with troubleshooting and debugging hardware, electronics, and software.
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments.
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools.
• Able to perform simple network configuration.
• Able to work independently and as part of a harmonious and effective team.
• Able to communicate well and tactfully with customers/distributors.

This role reports to the General Manager of the Service Department.

Key Responsibilities:

· Process requirements for the department

· Update data entries in Business Central and ensure accurate records

· Prepare quotations, sales orders to submit on behalf of the department

· Verify invoice and tally against purchase order and delivery order for management’s approval before submitting invoices for payment

· Provide support for customer service, follow up on delivery schedule and update customers in a timely manner

· Compile monthly service reports

· General administrative duties to support the Service Department

Requirements:

· Minimum O or N Levels equivalent qualification

· Minimum 2-3 years of administrative / purchasing experience in the engineering, construction or audio-visual/IT industry will be an advantage. Entry level candidates are welcome to apply

· Experience with ERP system preferred, in particular Microsoft Dynamics 365 Business Central. Proficiency in Microsoft Office.

· Good communication skills and the ability to work both independently and within a team. Willing to learn, organised and meticulous with data entry and has the ability to meet deadlines.

Working Conditions:

• Full-time position.
• Work hours: Monday to Friday, 8.45 AM – 5.45 PM
• Medical and insurance coverage
• EAS fosters a friendly work culture with frequent gatherings, festive celebrations.

To apply, click on the “apply” button in the job advertisement or send your resume to [email protected]

Benefits

1. Attractive Compensation: Basic salary up to $2,400 with variable bonus.
2. Generous Leave: 14 days of annual leave.
3. Convenient Transportation: Company-provided transport from Serangoon MRT, Toa Payoh MRT, Jurong East MRT, and Bukit Indah (JB).
4. Perks at Work: Free lunch every Friday and fresh fruits every Monday.
5. Positive Work Culture: A harmonious and supportive workplace environment.

Job Description

As a Customer Service Representative, you will ensure smooth operations and excellent service delivery while collaborating closely with the team.

Responsibilities:

1. Manage day-to-day operational tasks efficiently.
2. Follow up and handle customer orders responsibly.
3. Perform well under pressure in a fast-paced environment.
4. Communicate and coordinate effectively with team members.
5. Execute other work tasks assigned by the supervisor.

Requirements

1. Customer-Oriented: Polite, pleasant, and committed to delivering excellent service.
2. Positive Attitude: Organized with strong problem-solving skills.
3. Team Player: Collaborative and able to multitask.
4. Flexibility: Willing to work on rotational weekends or shifts.
5. Integrity: Honest and reliable in fulfilling responsibilities.
6. Fresh Graduates Welcome: Entry-level candidates are encouraged to apply.

Additional Information

• Work Hours:Monday to Friday: 8:00 am - 5:00 pm.
  Rotational weekends (Saturday & Sunday): 8:00 am - 5:00 pm, as per roster.
• Work Location: 29 Tuas Ave 8
• Probation Period: 3 to 6 months, based on performance.

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

Location: 534 Upper Serangoon Road
Salary: $3,000
Working Hours: 4-day work week, 12-hour shifts (1-hour break)
Benefits: Food provided

Key Responsibilities:

• Provide excellent customer service
• Manage customer orders
• Assist in maintaining cleanliness and organization of the front area

Requirements:

• Singaporean Only

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Location: 534 Upper Serangoon Road
Salary: $3,000
Working Hours: 6-day work week, 12-hour shifts (1-hour break)
Benefits: Food provided

Key Responsibilities:

• Provide excellent customer service
• Manage customer orders
• Assist in maintaining cleanliness and organization of the front area

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Job Description:

• Welcome guests to the restaurant and coordinate the seating of guests
• Taking of orders, serving of food and beverages to the guest and clearing tables
• Crosscheck and ensure accuracy of food orders.
• Serving foods.
• Do routine cleaning and maintain cleanliness in restaurant
• Attend to customer needs and requests in a pleasant manner
• Ensure smooth operations to achieve a good customer dining experience
• Assisting on counting month-end inventory.
• Fulfill any other relevant job duties assigned by Manager on Duty

Remuneration: Basic & VB + $800 Flexi Dollars + 3 month performance bonus

Work location: Pioneer

Working hours: Mon - Fri, 8:30am - 5:30pm

Job Description:

• Manage daily operation activities in workshop and customer service
• Ensure the performance and reliability of XSQUARE’s fleet of AGVs
• Respond and provide technical guidance to customers regarding operational issues, software updates, general maintenance etc
• Ensure accountability and integrity operational readiness of workshop
• Develop all necessary policies and procedures to ensure the workshop is effectively maintained to ensure maximum efficiency
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation
• To ensure all works are carried out in accordance with the safety and housekeeping requirements set by the company
• Provide the point of escalation for team for any operational issues
• Act as a bridge between sales, operations & customers
• Write technical report and submit to customer/manufacturer
• Preparation of reports on performance, budget and expenditure
• Plan and achieve financial budget and key performance indicators

Job Requirements:

• At least 3 years above experience in Industrial Robotics (AGV / Forklifts etc.)
• Candidates with experience from Robotics companies: strobo, hope technik, rockwell automation, omron, swisslog, would be highly advantageous

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Summary:

• Basic up to 4.5k
• Performance bonus
• 5 days work week, 8-5pm
• Location: Pioneer
• MNC company
• Career Advancement
• Proficiency in CNC machines

Key Responsibilities:

• To repair & service CNC machines in the region
• To implement service programmes for customer service
• Machine Installation
• Documentation (Service report, Machine registration, filing and record)
• Other related adhoc duties

Key Requirements:

• Min Diploma in Electrical / Mechanical / Mechatronics Engineering
• Min 2 years of relevant experience in servicing CNC turning / milling machines
• Possess class 3 driving license

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.