General Description

The incumbent is responsible to provide technical process support to the Production Shift teams and the Facility Owner of the process area in the LNG Terminal.

Roles and Responsbilities

The incumbent shall be responsible for, but not limited to the following scope of tasks and duties:

• Provide technical support for routine and non-routine production activities and develop best practices to improve production safety, reliability and efficiency.
• Evaluate current production activities, make recommendations and execute continuous process improvements in the areas of safety initiatives, equipment reliability and operational excellence.
• Troubleshoot for process and equipment problems to ensure greater operational reliability and efficiency
• Measure plant performance including power consumption index, operating index relating to process availability, efficiency and reliability and other relevant field data surveys.
• Undertake energy efficiency and optimisation projects as required.
• Undertake alarm management for assigned area and proactively drive alarms to ensure robust operations.
• Undertake Management of Change (MOC) for terminal modifications and take on lead role for various MOC projects as required
• Support engineering design analysis including preliminary design development, (heat and mass) calculation, technology evaluation and equipment selection.
• Participate in reviews and evaluations such as HAZID, HAZOP, FMEA, SPF, model reviews, Safety Integrity Level reviews, RAM analysis, layout and other process etc and support the design validation process in alignment with contract and regulatory requirements and specifications.
• Review standard operating procedures and start up manuals to ensure compatibility with design limitations and procedures are adequate.
• Lead, review and perform inspection and investigation of equipment and production systems to facilitate optimisation and formulate remedial procedures.
• Assist the Production Manager to report and investigate any related HSSE near miss / violation.
• Custodian of Operation Abnormality Reports, to manage the overall status of the reports, perform initial investigation to determine root cause and to drive root cause analysis and resolution.
• Participate in emergency response and may be assigned to a specific role and responsibility for such purpose.

Work Experience

• Minimum of eight (8) years practical experience in process engineering function in an oil, gas or petrochemical industries.
• Conversant with local/international codes, regulations, standards, best practices in the process.
• Good knowledge of commissioning, operations and troubleshooting of a variety of large and complex processes in the oil, gas or petrochemical industry is critical.
• Knowledge of the LNG / natural gas or other hydrocarbon industries would be advantageous. Candidates with experience in cryogenic plant design, commissioning and start-up are preferred.
• Certified Energy Manager certification will be an advantage.
• Knowledge of Process Safety Management, Process Hazard Analysis and Functional Safety would be advantageous
• Knowledge of electrical, instrumentation, controls and mechanical discipline would be advantageous
• In addition, the successful candidate should possess the following personal attributes:

1. Highly analytical and meticulous.
2. Self-motivated, independent and strong team player
3. Strong interpersonal, written and verbal communication skills
4. Excellent negotiating and influencing skills to manage external and internal stakeholders and third parties.

Education

Bachelor degree in Chemical Engineering

Job Description

• Develop detailed designs, layouts, and specifications for piping systems, ensure proper pipe support design based on piping loads, thermal expansion, and seismic considerations.
• Identify appropriate materials, ensure material compliance with project specifications, applicable codes, and standards such as ASME, ANSI, and local regulations.
• Work closely with process, mechanical, civil, and electrical teams to ensure piping systems are integrated seamlessly with other systems
• Coordinate with procurement, construction, and commissioning teams to ensure timely delivery and installation of piping systems
• Prepare piping-related project deliverables including technical drawings, specifications, data sheets, and material take-offs
• Liaise with suppliers for quotation and technical evaluation of quotation. Review and approve piping construction drawings, isometrics, and support drawings
• Lead piping design reviews, coordination meetings, and vendor technical discussions
• Manage piping engineering scope, schedule, and budget, ensuring project milestones are met

Requirements

• Degree in Mechanical / Piping Engineering
• For degree holder, minimum 5 years of experience in piping design and engineering. For Diploma holder, minimum 8 years of experience is required.
• For senior position, candidate must have at least 10 years of experience, including leadership or project management experience.
• Strong expertise in piping materials, piping arrangement, stress analysis, and design of piping systems
• Must be a self-starter and be able to work with minimal supervision, make sound decisions, take independent action, and provide focused solutions to assigned projects
• Possess strong inter-personal and communication skills and be able to work well with people at all levels in the organization
• Knowledge of international and local standards (e.g., ASME, ANSI, BS EN, PUB Singapore guidelines)
• Must have advanced computer literacy in commonly usedsoftware applications such as Navisworks, Bentley View, AutoCAD, piping engineering software, and MS Office
• Experience in process plant (such as wastewater treatment plant, sludge incineration plant, etc.) is preferred

Responsibilities:

• Create mixed-signal verification and coverage strategies tailored to complex IC designs, aligning with design architecture and specifications.
• Construct verification testbenches using standard verification languages and methodologies, ensuring comprehensive coverage.
• Author and execute test cases to validate mixed-signal circuits, focusing on functionality, performance, and reliability.
• Analyze verification results meticulously, offering constructive feedback to design teams for improvements.
• Collaborate closely with design and layout teams to pinpoint and resolve any design issues encountered during verification.
• Innovate and refine verification methodologies, tools, and techniques to enhance scalability and portability.
• Provide final sign-off on mixed-signal designs, ensuring readiness for tape-out.

Requirements:

• Bachelor’s degree in electrical & electronic or equivalents and with minimum 7 years of working experience.
• Proficient in analog and mixed-signal circuit design and verification principles.
• Capability to formulate test plans, deliver presentations on findings, and communicate effectively with cross-functional teams.
• Familiarity with verification methodologies and tools including simulators, waveform viewers, automated execution, simulation time optimization, and coverage analysis.
• Proficient in programming abilities, capable of crafting efficient scripts or programs in languages such as Perl, Python, and/or C.

__________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Mandatory Skills

Job Description:

The suitable candidate will join a team of engineers and operations specialists in the support of DBS’ enterprise privileged access management infrastructure and operations. He/She will be responsible for the end to end design, deployment, operations and development of the bank’s privileged access management framework, infrastructure and processes.

Key responsibilities

• Drive the automation and integration of privileged access management infrastructure to other systems to achieve straight through processing and reduce manual work.
• Provide on-going operations support including management reporting and operations dashboards relating to the governance oversight of privileged accounts and passwords.

Requirements

• 5+ Years of CyberArk Experience: Demonstrated expertise in the deployment, configuration, management, and support of CyberArk infrastructure components. Proven ability to provide regional support and integrate CyberArk solutions via APIs. CyberArk certifications are preferred to validate knowledge and skills.
• Scripting and Reporting: Proficient in writing PowerShell scripts and SQL statements to develop comprehensive management reports focused on the usage and operational management of privileged accounts. This includes automating reporting processes and ensuring accurate data presentation for stakeholders.
• Data Visualization: Experienced with Grafana for creating data visualizations and dashboards, enabling real-time insights into access management and security posture. Skilled at translating complex data sets into understandable visual formats for better decision-making.
• Privileged Access Management: Strong understanding of enterprise privileged access management principles, encompassing risk management, compliance, governance, and control. Ability to develop and enforce policies that mitigate risks associated with privileged access.
• Audit Experience: Extensive experience in responding to audit queries and preparing detailed reports related to access management. Skilled in analyzing audit findings and implementing corrective actions to address compliance gaps. Proven ability to collaborate with internal and external auditors to ensure all necessary documentation is accurate and readily available.
• Remediation Expertise: Extensive experience in remediating CyberArk failed objects to ensure that auto-managed objects comply with security policies and standards. This includes troubleshooting and resolving issues to maintain operational integrity and compliance.
• Technical Platform Knowledge: In-depth knowledge of key operating systems and databases, including Windows, Unix, MSSQL, and MariaDB. Previous experience in administering these platforms enhances ability to manage and secure privileged accounts effectively.
• Banking Environment Experience: Familiarity with working in a banking or financial services environment, understanding the unique regulatory and security requirements involved. This background supports effective implementation of access management solutions tailored to industry standards.
• Educational Background: Bachelor’s degree in Computer Science, Information Systems, or Engineering (or a related field). Alternatively, a combination of relevant professional experience and CyberArk certifications is also acceptable, demonstrating a solid foundation in security practices.

Position Overview:

As a Sr. Staff signal integrity engineer, you will be working on challenging SI and PI tasks in globally distributed teams. You will be supporting SI/PI signoff of chip design, package design and PCB design in order to support successful delivery of products of various product lines to market. You will be working with design, test, P&R and application teams globally for modeling of chip high speed I/O and power rails. You will be supporting customers in signing off hardware design or resolving SI/PI issues where system design has constraints. You will also be involved in defining specifications of product electrical performance. You may also be involved in modeling and simulation of EMC issues.

Responsibilities:

Primary (70%):

1. Responsible for SI/PI signoff of chip design, package design and PCB design.

2. Responsible for modeling high speed I/O and PDN.

3. Responsible for customer support for PCB design signoff and issue debug.

Secondary (30%):

1. Responsible for product electrical specifications related to high speed I/O.

2. Responsible for modeling and simulation of EMC issues.

Requirements:

Experience/Skills:

1. 10+ year working experience in SI/PI

2. Deep understanding in electromagnetic theory, transmission line theory and microwave theory

3. Familiar with SI/PI design flow, time domain and frequency domain modeling and simulation

4. Good comprehension of PLL, equalization, CDR, jitter, noise, IBIS modeling, 8b10b encoding

5. Hands on with lab equipment including high speed oscilloscope, spectrum analyzer and network analyzer

6. Skilled with SI/PI simulation tools from ANSYS, Cadence, Keysight and others.

7. Skilled in data processing with script in Python, Matlab or other language.

8. Experience in MIPI D-PHY, C-PHY and PAM-4 is a plus.

9. Good communication skills and team work.

10. Education: MS/PhD

Position Overview:

You would be part of a dynamic digital SoC design team that develops state-of-the-art video processing, neural processing, advanced video analytics accelerators, and the entire Camera Processor SoC. You would be joining the team to explore, evaluate and define innovative design SoC architectures, to meet or exceed the technical requirements of the SoC. You would be responsible for the successful implementation of the designs in Verilog/SystemVerilog coding, metrics measurement to meet key objectives & results, and follow-through in comprehensive verifications to successful silicon.

Requirements:

1. Experience in SoC architecture and design, and RTL coding with Verilog/SystemVerilog

2. Experience in ARM, RISC processor system

3. Experience in embedded C and assembly code programming

4. Experience in analysis of power, timing and area

5. Experience in at least one of scripting languages (e.g. Perl, Python, TCL, or Bash)

6. Disciplined, quality-minded, and highly driven for excellence

7. Excellent team player and good communication skills

8. MSEE/BSEE in Electrical Engineering or Computer Engineering

9. Candidates with relevant experiences would be offered as Staff, taking on higher responsibilities

10. Experience in always-on system, automotive system, secured system, bus interconnect, neural processing, video processing and video analytics is a plus

11. Experience in system modelling and simulation using emulator and SystemC is a plus

12. Passionate and strong in general programming is a plus

Position Overview

Be responsible to research and develop innovative computer vision/deep learning algorithms for image applications.

Responsibilities

1. Research, develop and optimize computer vision/deep learning algorithms for image applications, such as, object recognition, face recognition, video analytics, image quality enhancement, and 3D reconstruction.

2. Explore, design and implement new algorithms/features according to marketing requirements.

3. Algorithm testing and verification.

4. Algorithm integration in system architecture.

Requirements

1. Ph.D. or MS with equivalent practical experience in Computer Science or Electrical Engineering or related disciplines such as Applied Mathematics/Statistics.

2. Broad knowledge in various computer vision related topics such as deep learning, object recognition (detection, classification, segmentation) and tracking, stereo, and/or 3D reconstruction; candidate with image sensor knowledge is a plus.

3. Strong knowledge and extensive hands-on experience of independent algorithm research; candidate with strong mathematics background is a plus.

4. Excellent C/C++ programming skills, proficient with scripting languages (e.g. Python or Matlab), and extensive experience with OpenCV.

5. Excellent verbal and written communication skills.

Position Overview:

As design verification engineer, you would be part of a passionate verification team that is constantly pushing the limits – developing and deploying state-of-the-art verification methodologies in ever-increasing design complexities, from UVM, C/C++ co-simulation, system emulation to mixed-mode simulation & formal verification. The goal is simple – to achieve zero-defect with the best and smartest approach to the large verification space.

Requirements:

1. Experience in UVM verification methodology

2. Disciplined, quality-minded, and highly driven for excellence,

3. Excellent team player and good communication skills

4. MSEE/BSEE in Electrical Engineering or Computer Engineering, with 3 years of relevant experience, but are open to fresh graduates with outstanding results

5. Candidates with relevant experiences would be offered as Senior or Staff, taking on higher responsibilities

6. Experience in video processing and video analytics is a plus

7. Passionate and strong in general programming is a plus

Responsibilities:

• Assist in planning, executing, and coordinating construction tasks according to the master and detailed work schedules.
• Prepare and submit essential project documents such as timelines, method statements, design plans, risk evaluations, and monthly updates.
• Oversee construction work to ensure it adheres to contract terms, drawings, quality standards, and Environmental, Safety & Health (ESH) guidelines.
• Collaborate with Clients, Authorities, Consultants, Subcontractors, and Suppliers on all aspects of the project, providing solutions and ensuring proper documentation.
• Coordinate with clients and consultants for site inspections, submit technical reports, and maintain accurate site records. Assist the QS department in reviewing contractor claims and progress payments.
• Attend meetings with Clients, Consultants, and Contractors to monitor project timelines and ensure progress is on track.
• Maintain an organized document control system, reviewing detailed design drawings and project specifications.

Requirements:

• Bachelor’s degree in Civil Engineering recognized by the Professional Engineer Board.
• At least 2 years of working experience in the construction and infrastructure industry.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Senior/Staff Software Engineer, Edge AI - Toolchain

Job Description

We are looking for Senior/Staff Software Engineers to grow our Edge AI & Systems software team to the next level. This team works within the larger ASIC team to architect and enhance Neural Network solutions in the Video Processor roadmap including these current and older products:

• https://www.ovt.com/products/oax8000/
• https://www.ovt.com/products/oax4600/
• https://www.ovt.com/products/oa7100/

This position works in a smaller team that specifies, develops and delivers the toolchain that allows our customers and partners to develop or port AI models to run optimally on our Neural Processing Units.

Responsibilities

• Specify and develop new toolchain features for existing and new NPU architectures, working with the inference engine sub-team
• Enhance, maintain and support existing toolchain features, and modify model network layers for NPU optimality, working with the application engineering teams and sometimes customers/partners.
• Constantly improve productivity through automation in all areas

Skills

• Strong Python class based product development skills based on knowledge of design patterns
• Strong understanding of all aspects of a compiler and related development and debugging technologies, code generation, program analysis, and pipeline optimizations
• Good communication, collaboration, task estimation & reporting, CI/CD via tools such as Confluence, Git, JIRA etc.
• Familiarity with the following is a plus:
• Deep Learning compilers like TVM
• Deep Learning framework - PyTorch
• Eclipse development for toolchain frontend
• CPU/DSP/GPU/NPU architectures

Requirements

1. Ph.D./MS/BS in Computer Science or Computer Engineering
2. At least 5 years of commercial development experience of which at least 3 are in compiler-related areas

Position Overview:

Develop image/video processing algorithms for camera related applications.

Responsibilities:

1. Expand existing solutions to new levels of functionality, quality, and performance.
2. Assist other teams with algorithm implementation, testing and verification
3. Drive the productization of the hardware.
4. Algorithm documentation
5. Collaboration with external researchers.

Requirements:

Key Qualification:

1. BS/MS/PhD in Electrical Engineering, Computer Science or equivalent.
2. Knowledge of image processing algorithm development;
3. Good understanding of digital photography, image quality assessment.
3. Proficiency in C/C++
4. Demonstrate great teamwork, outstanding communication skills, and willingness to learn.

Advantageous:

1. Farmiliar with image and color processing techniques, including HDR, AWB, color correction, noise reduction, IR removal/suppression and CFA demosaicing, etc.
2. Proficinecy in developing, implementing and deploying image processing algorithms for ISPs, or CMOS image sensors
3. Strong mathematics background and track record of independent algorithm research.

Description

• Acts as a project lead by establishing development plans and preparing for design reviews.
• Guides others on engineering tools, test specifications and assesses application of Health, Safety, and Environment techniques during the design process.
• Applies and interprets engineering calculations to obtain design solutions and troubleshoot erroneous results. Defines input requirements and develops functional specifications by utilizing basic statistical methods and reliability techniques. Contributes to Halliburton’s Intellectual Property portfolio by delivering innovative and commercially successful solutions.
• Creates an impactful relationship with Halliburton’s technical community, customers, and vendors by proactively collaborating with key stakeholders.
• Participates in professional societies in area of specialization.
• Skills acquired through the completion of a degree in Mechanical Engineering or similar discipline.

Requirement

Minimum educational requirement of a doctoral degree and zero years’ experience or a master’s degree and two or more years’ related experience or a bachelor’s degree and four or more years’ related experience.

Job Responsibilities:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters.
• Quality Control.
• Co-ordination of works with subcontractors.
• Liaise with the consultants on technical and quality issues.
• Arrangement for inspection of works.

Job Requirements:

• Bachelor degree in Civil Engineering or related equivalent
• Required skill(s): MS Office, preferable candidate with AutoCad skills
• Minimum 2 years Site/Working Experience

Main Activities:

• 50% on board

• 50% support at the office

• Perform servicing, repairs and maintenance on related industrial equipment (diesel engine, auxiliary engine, Volumetric Meter,etc)

• Good knowledge of high speed diesel engine

• Able to prepare a hand-written work done, with data recorded as per format templates and service report with photos, upon completion of job.

• Experience in handling harbourcraft vessels/small barges operation or coastal bunkering operation

• Liaise with customers on delivery schedule by bunker barges and requirement

Requirements:

• Certificates or Higher in any Marine or Mechanical or Automotive or Engine or equivalent engineering

• Min 2 years of working experience in Engine, Genset or automotive or Marine industries

• Familiar with Singapore port waters

• Valid MPA Helmsman / Steerman (Port limit) license is an advantage but not a must

• Good knowledge in MS Office.

Job Summary:

· 5 days’ work week (8.00am – 5.30pm)

· UP to S$2,800

· Location: East (Changi South)

Job Responsibilities:

· Responsible for generating and sending all customer quotes.

·  Assist Operation Manager with paperwork related to Orders from Customers.

· Handle customer enquiries / work orders via email/phone.

· Key in all the job requests into system.

· Coordinate/ Liaise closely with warehouse departments & external parties to ensure timely response/delivery.

· Perform other related duties and responsibilities as and when assigned.

Job Requirement:

· Prior experience in Logistic Customer Service support or a related role is advantageous.

· Good interpersonal skills.

· Ability to work in a fast-paced environment to work independently and in team settings.

· MS Office proficient.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected]

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Principal Responsibilities

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company.
• Other duties as assigned by supervisor.

Required Qualifications/Experience

• Minimum diploma holder in Business/Marketing/Admin / Supply Chain
• Strong interpersonal skills in customer service
• 2 years’ experience in customer service
• 1 year experience in gas company

Customer Service Coordinator

SGD $2000 - $2500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Responsibilities:

• Maintain good cooperation with colleagues in service departments across the organization.
• Management of Service engineers, with assistance from service coordinator.
• Team player, collaborate with the resource team in the organization.
• Working Environment and Safety representative.
• Maintain good cooperation with colleagues in service departments across the organization.
• Ensure our FSE's are having the right training before they are sent on assignments.
• Hiring qualified Service engineers for the FS team.
• Heading the coordination of engineers in Asia & Pacific.
• Keep skills matrix up to date Bi-Weekly/Monthly.
• Ensure the pool of Service engineers are covering all types of competences according to the skills matrix and historical data from planner system.
• Ensure correct coordination of FSE's across the globe to ensure we utilize the people closest to their home country.
• Ensure all Service engineers adhere to the Safety & Health booklet
• Appreciation interviews 2 times a year per employee.
• Ensure Service engineers fill out Risk Assessment on each job assignment.
• Participate in courses
• Coordinate calibration of SE special tools.
• Arrange service day for SG service department, beginning of each year.

Requirements:

• Education & Qualification: Technical bachelor’s degree or experience from similar job position.

Desired Skills:

• Strong team player who manages to get people working together across functions and locations.
• Willing to learn.
• Responsible and trustworthy towards customers and colleagues.
• Responsible individual and ability to manage multiple priorities and tasks in a dynamic environment.

The Mercedes-Benz AG Group CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). We are looking for a Cyber Security SIEM Use-Case Engineer to join our Cyber Intelligence and Response Centre (CIRC). This role is crucial for the engineering, development, and continuous improvement of threat detection use-cases within our SIEM . You will also be involved in the engineering and development of custom rules to detect potential threats swiftly and creating transparency to map existing detection capabilities to the MITRE ATT&CK framework.

Key Responsibilities:

• Proactively create, test, and tune new detection use-cases in the SIEM
• Review and enhance existing detection use-cases using Machine Learning or User & Entity Behaviour Analytics (UEBA).
• Map detection use-cases to the MITRE ATT&CK framework to assess SIEM monitoring coverage.
• Perform regularly updates to threat detection engineering playbooks, processes, and documentation.
• Collaborate closely with the SOC to challenge and improve detection and prevention capabilities.
• Identify and implement SIEM use-cases to address blind spots.
• Coordinate with the log onboarding team and SIEM architect to validate new log sources for compliance and improve SIEM backend performance.
• Collaboration with Service Operations team to address challenges, process fulfillment, documentations, and improvement of Service Operations Quality.
• Provide governance on topic which related to operational stability.

Join us to play a pivotal role in enhancing our cyber security measures and protecting our global operations.

QUALIFICATIONS

Specific Knowledge

• Intense knowledge in using Splunk Enterprise Security (ES)
• Intense knowledge in developing and tuning detection use-cases (Correlation Searches) in Splunk based on Data Models
• Experience in Machine Learning and Risk Based Monitoring in Splunk is an advantage
• Ability to analyse and interpret security logs and events to identify potential threats and attack patterns
• Experience in validating data source compliant using the common interface model (CIM)
• Experience of setting up and utilize data models in Splunk
• Deep understanding of cyber security concepts to create detection use-cases targeting various phases of attack lifecycle
• Understanding of MITRE ATT&CK framework and detections of various tactics and techniques
• Experience and capable of creating interactive dashboards, alerts, reports in Splunk

Experience

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study.
• At least 3 years of experience with demonstrable skillsets in SIEM use-case engineering, with over 5 years of experience
  in cybersecurity
• Previous relevant experience working in a security operational role, ideally within a Corporate, Military, or Police environment; engaging with and responding to a diverse array of internal stakeholders, including senior management
• Have good emotional intelligence and is a proven team player
• Rational and calm under pressure
• Fluency in the English language
• Effective oral and written communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia

Role Description

This is a full-time role for a Customer Service Executive at SH Cogent Logistics Pte Ltd. The incumbent will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Maintain business relationship with customers. Attend to customer’s enquiries and ensure all the job requirements in their orders are fulfilled
2. Perform job creation for trucking activities. Monitor progress of job order and shipments adhering to deadlines or specified dates
3. Communicate customers’ trucking requirements to staff in Operations department for them to perform the trucking activities
4. Monitor job and provide timely updates for shipment, including updating of container details into system
5. Advise customers on delivery schedule/ inventory
6. Maintain inventory report and undertake monthly closing of trucking jobs
7. Assist in billing, issuance of debit notes and credit notes and accruals
8. Ensure proper documentation and filling of invoices and job sheets
9. Assist in permit declaration for job orders when required
10. Attend to customers’ feedback and complaints and work with superior to assist with the findings and reporting of the complaints
11. Assist superior to implement improvement plans for the team
12. Assist in ad-hoc quotation or commercial rates requests from customers
13. Assist superior to gather data and perform reporting as and when required

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 2 - 3 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Experience with TradeNet is a plus.
5. Able to perform overtime when necessary

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym
5. Dental, medical, insurance benefits

Responsibilities

• Assist the Customer Service Department on all shipping data entry and documentation
• Co-ordinate with carriers/freight forwarders on bookings and collection of cargo
• Liaise with external customers on all shipment-related activities
• Perform booking and process documentation as well as co-ordinate with various internal departments on shipping activities

Requirement

• Minimum ‘N’ or ‘O’ Level
• Good communication and interpersonal skills
• Good working attitude, willing to learn, meticulous
• Able to work under a fast paced environment
• Good knowledge of shipping and minimum working 1-2 years related working experience an advantage
• Able to start immediately or within short notice preferred

Take your next career step at Solar Turbines with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

Solar Turbines is currently looking for a Regional Service Manager in our Singapore office.

Job Purpose

• Provides strategic leadership and direction for larger, complex, international Customer Service regions and facilities.
• Anticipates new and changing demands for all aftermarket products.
• The incumbent manages key customer relationships and executes a high degree of internal co-ordination across functions, and departments, such as New Equipment Sales, Engineering, and Production, to ensure customer expectations are met.
• This is done by developing new products and services while managing all functions executing current projects and programs.
• To support the customer’s needs and ensure reliable, safe, and economic equipment start up and operation, the Regional Service Manager develops, motivates, and manages a team of District Managers, Sales Managers and Account Managers, Regional Technical Manager, Field Service Representatives and administrative staff.
• The RSM leads, coaches and directs these personnel and their teams to implement and manage the processes and procedures to resolve the customer’s technical, commercial and support issues.
• The position also manages all aspects of Solar’s aftermarket business at the regional level, including Service Parts, Overhaul, Refurbishment, Expanded Services and Controls Retrofits, Field Service, Extended Service Agreements, and Contract Maintenance Programs, and is responsible for the development, implementation and management of the Field Service Safety Program.

DIMENSIONS:

• Operating Budget: $20m
• Personnel Supervised: 10 Managerial
• 10 Salaried Exempt
• 1 Salaried Non-Exempt
• Total Employees 230
• Annual Revenues $400m
• Contract Services $56m
• Annual Policy Expense $818k
• Annual Warranty Expense <$2.0 million
• Environment: Extensive travel required.
• Process Driven: to achieve gains in efficiencies and effectiveness.
• Fast-changing, dynamic, somewhat ambiguous work conditions
• Multi-cultural, multi-market , increased management of agent relations
• Each region has a unique mix of responsibilities for revenue, volume, agents, and types of facilities, including overhaul sites.

NATURE AND SCOPE:

The incumbent sets direction and develops policies and procedures for subordinate staff.

He or she manages personnel and customer strategic agreements to meet customer requirements for equipment support from commissioning throughout the life of the installation as well as the supply optimization of the value chain offered to the end user.

Achievement of the requires broad understanding of cultural as well as customer financial, technical, and commercial expectations.

He or she leads the development of new products and service offerings to enhance position on the supply value chain.

Often leads multi-disciplines and other departments and joint ventures to ensure overall customer satisfaction and repeat business for new equipment sales.

Incumbent directs all aspects of the aftermarket business at the regional level, specifically as follows:

Business Responsibilities – Plan and direct the customer interface of all aftermarket programs and products within the region. Develop incremental business opportunities and manage current supply systems, including parts sales, overhaul & repair, training, field service, maintenance contracts, asset management services, and technical support.

1) Leadership Responsibilities – Select, train, coach and motivate, through effective and timely performance review and sound management practices, a professional and effective management, sales, technical, and administrative workforce in order to achieve maximum efficiency of resources and highest level of safety, customer satisfaction and profitability.

2) External Relations – Manage the interface with senior customer operations, financial, maintenance, management personnel and executives during the formation, negotiation, and execution of strategic agreements and alliances. Develop and execute solution-based strategies to meet customer needs. Direct the appropriate resources to coordinate with outside contractors and vendors on technical and commercial matters.

3) Business Plans – Prepare and manage business plans, forecasts, and S&OP for international regions and/or regions of unusual size or complexity to accomplish company financial and product support goals in line with Technical Service Center/Customer Services strategies. Provide input to long-range geo-economic and industry trend forecasts and devise regional strategies considering such analysis.

4) Technical Management Responsibilities – Ensure all product issues are well defined and reported to the appropriate Company functions and that proper issue resolution is achieved.

5) Strategies and Programs – Develop long-term strategic agreements and strategies to support the sale of Customer Services programs and products within assigned region. Collaborate with and support agent activities. Provide support for new equipment sales activities through customer presentations and the formulation of custom support plans and agreements. Assume role of Alliance Manager for key accounts.

6) Internal Relations – Provide feedback on market conditions and customer programs to Customer Service management and other San Diego based functions. Ensure that customer and product issues are well defined and proper issue resolution is achieved. Influence/impact San Diego organizations to develop new service products and business strategies and systems.

7) Freedom to Act- Represent the company in negotiations with customers, agents, and distributors regarding policy, warranty, agreements, conflicts, etc. Respond to a wide range of commercial and technical challenges and manage risks decisively yet completes due diligence and considers the impact on other departments.

8) Environmental/Health/Safety Responsibilities- Ensure that all phases of operations are aware of and act in accordance with Company policies, guidelines, safety procedures/practices and ethics issues.

PRINCIPAL ACCOUNTABILITIES:

· Plan and direct the sale, marketing, business management and customer interface for all customer services products in assigned region to meet or exceed plan revenues and margins.

· Identify, hire, train, motivate, and develop high quality candidates for the CSSR and DSM positions. Oversee the management of staffing levels to ensure adequate support for all anticipated customer requirements and staff development.

· Assure the highest level of customer satisfaction and repeat business by negotiating and supervising the settlement of product and quality disputes within authority delegation guidelines.

· Oversee and supervise the preparation and management of accurate forecasts of revenues and departmental budgets, S&OP volumes, manpower and training requirements, capital equipment, field service utilization, ESA’s, Warranty and Policy.

· Develop programs and strategies to manage agent relationships, increase product sales, and introduce new CS products and programs, and product services. Plan and attend trade shows and seminars, represent Solar at public functions.

· Systematically track, analyze, and communicate competitive and customer market data to support global marketing efforts. Motivate staff to participate in market information gathering.

· Provide leadership and proactively manage the field interface necessary to support the technical serves center and the effective resolution of product related issues.

QUALIFICATIONS:

• Requires a minimum of a B.S. in Engineering or Business and a background in service, management and experience in knowledge of Solar products, markets, and policies is necessary. New Equipment sales experience is a plus.
• Prior experience managing Third Party Intermediaries such as Representatives and Distributors.
• Previous successful experience leading employees through challenging commercial or technical activities is required.
• Must demonstrate cultural savvy, tenacity, initiative, influence, communication, organizational, and planning skills.
• The ability to prioritize, delegate effectively and motivate/manage technical talent is essential.
• Sales experience and exposure to commercial/contract negotiations is a major benefit.

We are looking for Electrical Engineers to expand our team.
Candidates with no experience are welcome to apply.

Responsibilities:

• Draw or modify electrical and GA diagrams or write engineering specifications to clarify design details and functional criteria of the equipment with respect to customers' requirement
• Conduct inspection and quality check of electrical equipment
• Conduct installation and troubleshooting of electrical equipment
• Set up and operate test equipment for calibration or configuration of electrical equipment
• Keen mind on quality management, with good documentation, continuous improvement of processes.
• Keen mind on operational planning to ensure good continuous supply of equipment for customers and internal requirement
• Support sales personnel for technical clarifications with customers
• Involve in pre-sales activity of machinery sales, e.g. sizing of generators, studying of tender documents etc.

Requirements:

• Minimum Diploma in Electrical Engineering or any relevant course
• Candidates with no experience are welcome to apply
• Ability to read and amend schematic drawings & circuit drawings
• Experience and knowledge in generators a plus
• Excellent interpersonal and communication skills