Customer Service Coordinator (Export/ Order Management/ Pharmaceutical)

12-Months Contract

Location: Central

Salary up to $5000 depending on experience

Industry : Pharmaceutical

Job Summary:

• Responsible to provide professional and quality back-office service to the assigned customers with the objective of meeting company goals and targets including on-time delivery to customers.
• To resolve problems, make informed decisions and manage the customer wisely to achieve maximum results independently.

Responsibilities

• Own the entire order fulfillment process from order entry, delivery to revenue recognition
• Support the order management process to ensure the right orders are processed accurately and on time
• Support the Pivot financial flows by ensuring that automated flows are completed smoothly; in case of issues due to blocked flows, to intervene and escalate to the right stakeholders
• Effectively engage with internal/external customers, distribution centres, logistics partners, global supply chain product planners and product leaders to ensure delivery and revenue commitments are met
• Respond to customer queries and manage customer claims or returns to ensure prompt and satisfactory resolution
• Ensure smooth monthly financial closing for physical and financial flows
• Analyze transportation options before proposing the cost effective solution to achieve KPIs linked to container/truck occupancy rates and overall transport costs
• Review processes and implement changes to establish effective and efficient workflows when necessary
• Adhoc participation in User Acceptance Tests (UAT) for project-based SAP back-office tool test scenarios
• Comply and adhere to regulatory, customer service and compliance policies and procedures

Requirements:

• Diploma or Degree in Logistics/Supply Chain
• 3-5 years of experience in end-to-end Sales Order Management
• Relevant regional experience covering APAC countries
• Experience in handling Letters of Credit (LC) and Certificates of Origin (COO) and knowledge of import/export control
• Possesses good understanding of key business processes and supply chain management practices
• Adept working knowledge of SAP R/3 Sales and Distribution (SD) and Material Management (MM) Modules
• Excellent Microsoft Office 360 skills

Lim Pey Chyi - [email protected]

Recruitment Consultant (R2090579)

Manpower Staffing Services (S) Pte Ltd

EA Licence: 02C3423

Service Technician

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Information:

1. Salary range: $2,600 - $3,500
2. Allowance: $50 Mobile
3. Working Hours: Mon - Fri, 8am - 5pm.; Sat, 8am - 12pm

Responsibilities:

• Servicing, installation, testing & troubleshoot of electrical & mechanical parts at clients' premises/ workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System/Gantry/Door is a plus.

Requirement:

• ITE/Certificate in Electrical / Electronic / Mechanical Engineering.
• Possess a Class 3 license.
• Have a CSOC is a plus.
• Entry level candidates are welcome to apply.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Michelle Koh

EA License No.: 23C1894

EA Personnel No.: R1656105

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Inside Sales management

· Establish clear department goals & objectives (define KPIs)

· Monitor, manage and improve KPI Metrics (sales, quotation and order throughput times,

customer satisfaction, hit rate ...)

· Continuous improvement of processes, procedures & work instructions

· Ensure compliance with internal control system measures

· Recognize and organize procedural and policy gaps and fix them pro-actively

· Incorporate a 24-7 customer service attitude

· Measure and improve individual inside sales performance (responsiveness, accuracy, sales, & efficiency)

· Coordinate and manage interactions with other departments (i.e. IT, Accounting, Engineering, Product

Management, Business Development etc.)

· Coordinate priorities with Engineering and Operations

· Coordinate and manage interactions with other group companies (i.e. Headquarters, STAHL HMI, India, etc.)

· Manage implementation and refine pricing policies

Business Development process

· Manage the business generation process (quotations, follow up, technical support, sales leads ...) for the SEA ,

Australia and Japanese market

· Implement comprehensive quotation proposals (technical advantages - customer benefits)

· Manage communications with External Sales team

· Clearly define Customer requirements & goals at the beginning of quotation process (Secure Customer

answers to engineering basic project questions upfront) in coordination with the External Sales team.

· Develop “opportunity ownership mentality”

· Initiate and manage proactive selling activities (Target customers with low sales, new customers, new & key

product promotions ...)

· Manage price negotiations in line with applicable rules and regulations.

· Manage customer complaint log and issue corrective and preventive actions

· Obtain Customer feedback through surveys, meetings & teleconferences

· Establish business improvement ideas and lean management

Order handling process

· Monitor and deliver on deadlines when necessary.

· Manage and charge for change orders.

· Manage quick turnaround of errors, mistakes & customer requests.

· Handle and coordinate RMAs (Return Material Authorization’s).

Developing the team

· Coach & train Internal Sales team members on efficient processes and policies

· Build technically competent Internal Sales team (Product, Applications & Customer Value) through coaching

and training.

· Coach and train on selling skills (selling basics, cross selling, etc.)

· Coach and train on proactive and effective customer service that builds strong & lasting customer

relationships.

Education and/or Experience Requirements

· Bachelor of Science degree in Electrical/Electronic or Instrumentation Engineering or Technology/Bachelor of

Engineering / Bachelor of Arts Business Administration

· Minimum of (5) years’ experience with proven Customer Service track record.

· Diploma/Degree in Banking/ Finance or any related discipline

· Preferably 1-2 years’ experience in service management in a call-centre environment

· Good verbal & written communication skills, customer-centric, desire to help others with patience and empathy, ability to solve problems and work under pressure

· Attention to details, a diligent worker and a good team player

· Have a good time management and organizational skills

· Result-oriented and has a strong work ethics

· Proficient in Computer Operations.

Permanent, 5days, Paya Lebar

Our client

MNC in air conditioning and humidification system solution serving high tech industry

Data center Hvac Service Manager

Job scope
• Lead field service engineer team in data center hvac servicing and maintenance work
• Develop and implement maintenance schedules Hvac.
• Conduct regular site inspections to ensure maintenance quality and safety standards are met.
• Prepare detailed work method statement (wms) for maintenance Project and all mission critical work environment work documentation
• Ensure service team adhere to industry standards and safety regulations.


Requirement

-Diploma in Mechanical Engineering
- 5 years of experience in hvac maintenance, with at least 3 years in a senior engineer or management role.
- Proficient in hands-on experience with chiller, cooling towers, pumps equipment’s, AHUS,MAUs, FCUs,DX
-Strong technical skill and documentation knowledge of data center hvac equipmentmaintainence and troubleshooting

-Proficient in creating clear and comprehensive work method statements, pre work documentation, risk assessment etc

-Bilingual

Added advantage

Data center hvac

pls apply via https://zurl.to/YRDp?source=CareerSite

or

this website

Responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Skills/Requirement

• Minimum of ITE, 'O' levels. Open to consider Entry Level agents/officers ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

Objectives of the function

• Responsible for the Elevator or Escalator Maintenance Service business within the designated area;
• Manage all resources in line with Schindler values and policies to sustainably develop the Service business by exceeding customer expectations

Responsibilities

Safety – Goal: Zero Workplace & Passenger Injury

• Actively implement, drive, promote, monitor and manage safety in compliance with the Corporate and Singapore office directives and guidelines (Employee Safety & Product Safety) as well as employment legislation
• Ensure compliance with Incident reporting guidelines of any major Equipment failures, Product Safety Incidents and/or Near misses on site according to company procedures and legislation
• Ensure compliance in required quantity/quality of toolbox talks/safety walks/ safety inspections
• Manage the timely completion of Periodic Safety Inspections and any corrective actions to strictly ensure the company’s high product safety level

EI Volume Growth & Profitability – Goal: Meet yearly target

• Manage all business activities in the designated area within budget to ensure reliability, costs and profitability meet the yearly target. Work together with EI Service Contract Manager to
• ensure the timely conversion of all equipment from Free Maintenance to paying portfolio the successful renewal of Maintenance contracts with price increase where necessary to leverage increases in labour and material cost
• Recover lost Maintenance contracts from the market
• Work together with Repair Sales Representative to Ensure all possible traditional and non-traditional repair and upgrade opportunities are advised to the customer, followed-up until successful sales and implementation
• Plan and optimize the staffing needs in the designated area, including route organization and workload allocation to continuously improve fulfilment effectivity and efficiency

Customer Satisfaction – Goal: Be preferred Elevator Service Provider

• Develop and maintain Relationship with Customers to understand their needs and expectations and solve any arising issues to ensure highest customer satisfaction
• Conduct periodic inspections to ensure fulfilment and customer satisfaction

Maintenance Fulfilment and Quality improvement: Improve MTBC & Portfolio Quality

• Actively drive systematic Breakdown reduction program in coordination with Technical Department and EI Technical Team to continuously improve Portfolio reliability and performance and improve maintenance efficiency
• Schedule & ensure correct and timely implementation of the required actions of FI / LPCA (Field Information / Logistic Pipeline Corrective Action) as per instruction from Head office

People Development – Goal: “Technical skills best in the Industry”

• Actively drive the technical and non-technical development of Service team to ensure all work is conducted according to established procedures and work instructions to enlighten the customer
• Close gaps and develop competency of the service team

Requirements:

• Min Degree in Mechanical / Mechatronics Engineering/ relevant
• At least 2 to 5 years of experience in service/ maintenance fulfilment and quality improvement
• Exposure working in lifts and elevator or construction industry advantageous
• Experience in maintenance service business
• Able to manage all resources to develop the business by exceeding customer expectations
• Experience in customer satisfaction
• Experience in meeting yearly target of volume growth and profitability

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Responsible for delivering Service revenue and overseeing parts inventory & supply, preventive maintenance (PM), and installation/repair/maintenance

· Plan and formulate mid to long term service strategy along business vision and strategy

· Review, plan and prepare Service Department’s budgets, forecast and management reports

· Manage Customer Call Centre to review quality claims and requests from customers and distributors.

· Manage Service inventory in right level and manage subcontractors effectively and efficiently

· Lead service team to perform PM, service, secure customer’s acceptance of the preventive maintenance or repair. (PM involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification)

· Qualify the instrument after service repair by executing operational and performance protocols including running verifications.

· Coach/mentor and develop Service Engineers and create Asian Service Network jointly with distributors to improve the company’s reputation among customers

This list is not inclusive of the total scope of job function, ad hoc assignments maybe assigned from time to time according to management’s request

Requirements

· Bachelor’s degree in Engineering or related discipline

· Minimum 10 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment with min 5 years’ in leadership role

· Power user in Excel, able to create high-quality spreadsheets to interface with accounting software

· Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

· SME in analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems

· Ability to exercise independent judgment, subject matter expertise and principles of influence and rational systems in making decisions and performing tasks

· Fluent in English plus at least one of Asian languages to best communicate with stakeholders’ and our strategic distributors within the Region

· Strong business acumen with excellent cross-cultural communication skills

· 50% of regional travel anticipated

QC Engineer (Electronics)

Monthly basic salary: $3200 - $4500

Responsibilities:

· Technical transfer product/project in assembly and testing, and from customers

· Provide technical support in manufacturing and testing in product build

· Provide technical support to QC in RMA issue

· Provide technical support to QA in Compliance, Regulatory, Customer & Audit

Requirements:

· Minimum Diploma in Electronics Engineering

· At least 2 years of relevant work experience in Electronics Manufacturing industry

· Technical competent to handle product/project manufacturing, transfers and troubleshooting

· Experience in product/project, PCBA manufacturing and testing

· Able to liaise with customer on technical matters

· Experience in manufacturing environment with ISO13485 & FDA preferred

· Good communication and problem-solving skills

· Medical product experience and Quality Management System exposure preferred

If you are keen to apply for this role, please click auto-apply

HRLinked Asia Search & Consultancy Pte Ltd (Registration No: 201910702W)

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Key Responsibilities:

• As a Firmware Development Engineer at Micron, you will build groundbreaking high-performance controller firmware for volatile and non-volatile memory systems.
• You will assist in the evaluation, creation, build, bench testing, debugging, and failure analyzes of firmware for new high-performance memory controllers and Solid State Drives (SSD) that will improve performance, while reducing power, latency and SoC (System on Chip) complexity for the target sectors.
• You can expect to partner multi-disciplinary Engineers seek multi-functional product development issues.
• You will triage failures, file bug reports, and help the development teams with isolating issues.

Requirements:

• Degree in Computer Engineering/Electrical and Electronics Engineering with at least 1 to 2 years of experience as Software or Firmware Developer.
• Proficient in C Programming: Strong coding skills in C are required for firmware development.
• Experience with Embedded Software Development: Design, develop, and optimize embedded software for memory controllers.
• Skilled in using scripting languages (e.g. Python), programming tools and environments, will be beneficial.
• Experienced with NAND flash and other non-volatile storage is a distinct advantage.
• Storage Industry Knowledge: Understand the storage industry, especially SSDs, HDDs, and related technologies, will be beneficial.
• Storage Interface: Understanding of storage interfaces, such as PCIe/NVMe, is desirable.
• Flexible and adaptable to work in a multi-functional team and handle multiple priorities.
• Problem-Solving Abilities: Ability to troubleshoot and debug embedded systems.
• Collaboration and Teamwork: Work effectively in cross-functional teams to address product development challenges.
• Independent and self-motivated.

JOB DESCRIPTION:

•

To supervise and ensure works are in accordance with the contract drawings and specifications.

•

To liaise with consultants, clients and subcontractors on the progress of M&E works.

•

Prepare method statement, shop drawings, installation / T&C check sheets, work progress report and other relevant documents for M&E related works with project teams.

•

Coordinate / prepare technical submissions with suppliers / subcontractors. Assist the Project Manager on all M&E matters including preparing M&E Master Construction and T&C Schedule.

REQUIREMENTS

•

Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, bachelor’s degree/Post Graduate Diploma/Professional Degree in Engineering (Mechanical/ Construction-Related)

•

Minimum 2 years working experience in M&E construction industry or similar capacity.

•

Good knowledge in Building M&E services, with project site experience in ACMV/ Fire Protection & Electrical Systems for M&E specifications, installations and maintenance.

•

Able to read and understand construction drawings and detect discrepancies for combined services.

•

Self-driven, independent and team-player.

•

Understand local legislations on M&E works.

•

Good problem-solving skills and ability to learn

* Design, analysis and plan for Civil & Structural engineering works
* Liaise with consultants, contractors & authorities from inception to completion of projects on C&S matters
* Responsible for timely submission of plans and reports to authorities and clients
* Manage projects to meet the time, cost and quality objectivies
* Coordinate and monitor work progress at site including periodical site inspection and attending meeting
* Assists in other ad hoc duties as assigned

Requirements:

• Able to work independently with minimal guidance.
• Proficient in MS Office/Excel
• At least 3 years of local construction experience
• Knowledge in BIM / Revit software is added advantage.
• At least Diploma/ Degree in Civil & Structural engineering or equivalent recognized by the Professional Engineers Board

Fluent in English , Good project management and communication skills

JOB DESCRIPTION:

•

Coordinate with the main contractor and consultant and monitor work progress and schedule

•

Liaison with sub-contractors and suppliers, preparation of all project costs, process project claims, and monitor project budgets

•

Attend site meetings and conduct site inspections

•

Monitor daily work activities of the various subcontractors to ensure proper adherence to job site safety policies and procedures.

•

Monitor and inspect work progress for quality control and quality assurance; identify and resolve problem issues in a timely manner.

•

Work closely with the team to fulfil all requirements and expectations during testing and commissioning with a consultant.

•

Proper upkeeping of documents & uploading them into the server.

Requirement:

•

At least 5 years of experience in related field & local experience.

•

Able to work independently

•

Proficient with Microsoft offices and other basic computer skill

Roles & Responsibilities:

The Site Reliability Engineer (SRE) combines software development and system engineering to build and run distributed solutions in a secured multi-tier heterogeneous environment to safeguard, provide and continuously improve the software and systems behind the organization’s cloud platform solutions.

The Job:

• With a vigilant eye on their availability, latency, performance and capacity. Ultimately, you will view software as the primary tool to optimizing systems, building infrastructure and removing mundane work through automation.
• As part of Cloud Engineering Team, the SRE Engineer engages in and improves the full lifecycle of cloud platform solutions from design, deployment, operation and refinement with accuracy and in compliance with organization policies and security requirements.
• The SRE Engineer treats operations as a software problem and therefore will code to automate repetitive tasks and optimize cloud operations.
• Support services before go-live through activities like system design consulting, developing software platforms and launch reviews. Maintain post-live cloud operations by measuring and monitoring availability, latency and overall system health with any prompt and remediative actions.
• Scale sustainably through mechanisms like automation and evolve services/solutions, leveraging IaaS, CaaS and PaaS by pushing for changes that improves reliability and velocity.
• Deploy product updates as required while implementing integrations when they arise. Specifying, documenting and developing new product features, and writing automating scripts.
• Work with open-source technologies, CI/CD, SCM tools as necessary, and source control such as Bitbucket, implement organization containers (e.g. Docker and Kubernetes). Stay current with industry trends and propose new ways for business improvements.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Strong hands on experience with using and designing VMware solution such as NSX-T, vRealize Suite, vSphere/vCenter is mandatory.
• Strong working experience on patch management for operating systems and middleware is mandatory. Eg, Windows, RedHat, Websphere, Weblogic, MSSQL etc.
• Hands on experience with creation and maintenance of VMware server templating/blueprints such as RedHat, Windows server templates.
• Hands on experience with infrastructure-as-code, orchestration, configuration management and provisioning tools is mandatory.
• Systematic problem-solving approach, coupled with effective communications skills and a sense of ownership and drive.
• Strong experience in a Continuous Integration/Continuous Delivery (CI/CD) environment with strong appreciation of change/version control process and methodologies.
• Worked with DevOps and Automation tools (E.g. Selenium, SOAPUI, Bamboo, Jenkins, Ansible, Marvin, Github, Bitbucket, Nexus, Jira, Confluence etc).
• Must code, debug and optimize code and automate mundane tasks.
• Experience in scripting languages such as Bash, Batch, Powershell, YAML etc.
• Experience implementing distributed solutions in a secured multi-tier heterogeneous environment is mandatory.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

• Site investigation: Conducting geological surveys and investigations to assess site conditions and identify potential risks.
• Data analysis: Analyzing geological data to inform project design and decision-making.
• Geotechnical engineering: Providing geotechnical input for project design and construction.
• Sensor selection: Selecting appropriate sensors and instrumentation for monitoring various parameters (e.g., temperature, pressure, displacement, groundwater levels).
• Installation: Overseeing the installation and calibration of monitoring equipment.
• Data acquisition: Collecting and managing monitoring data.
• Data analysis: Analyzing monitoring data to identify trends, anomalies, and potential risks.
• Reporting: Preparing regular reports on monitoring data and findings.
• Alert systems: Developing and implementing alert systems to notify stakeholders of critical events.

Requirements:

• Min Diploma/Degree in Geologist Engineering
• Strong experience in LTA/MRT Projects
• Able to work under pressure and independently.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The candidate is part of the Data Loss Prevention (DLP) project and operation team. He/she will be reporting to the DLP Lead and be assigned with project and operational work and responsibilities which includes but not limited to, processing requests, investigate operational issues and facilitate security investigation by providing the necessary information in accordance with approved policy and procedures as well as process improvement.

• Plan, deploy and implement Data Loss Prevention on security projects and initiatives
• Responsible for management, advanced configuration, monitoring and fine tuning of Data Loss Prevention solution
• Configure, develop and maintain DLP tools & platform, SIEM and threat detection tools
• Diploma/Degree in Computer Science, Engineering or equivalent
• At least 8 years of experience in IT Incident Management, DLP Operations or SOC
• Experience in multiple channels of DLP implementation and operations
• Good team player as well as strong communications skills
• Strong analytical skills and ability to work independently

Our Snr Reliability Engineers have experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages. They drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses. Evaluate product design quality/reliability risks and assess electronics manufacture process related quality/reliability issues.

They drive critical component identification and the associated vendor selection and qualification requirements. Using their knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics, they develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization.

During sustaining stage, you will be responsible for monitoring product performance in the field and will be responsible to drive root cause analysis of any critical failures and the associated corrective and preventive actions. You will drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.

As an SME in the reliability engineering field and product reliability leadership, as well as business negotiations and program management, you will conduct problem analysis and solve as well as communicate with vendors.

In this role, you will be required to travel within APAC and internationally.

Key job responsibilities
Here are the key role responsibilities for this role :

• Proactively drive reliability risk identification, assessment, and mitigation for critical data center infrastructure equipment
• Conduct comprehensive root cause analysis of any critical equipment failures in the field
• Collaborate cross-functionally with internal and external partners to influence product specification, design, and reliability qualification
• Develop and maintain data center infrastructure reliability models and quantify reliability risks
• Monitor field performance and drive ongoing reliability improvements
• Serve as a subject matter expert and provide technical leadership on reliability engineering best practices

Basic qualifications

• Bachelor's or Master’s degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field
• 8+ years of Reliability Engineering work experience in high reliability industry
• 5+ years of experience with failure analysis activities and root cause analysis
• 5+ years of experience with accelerated life testing, stress analysis and finite element analysis

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/

JOB DESCRIPTION

1. IT end-user computing devices and software requirements shall include deploying, maintaining, managing, supporting, troubleshooting, installing and configuring of notebooks / laptops, printers, desktop PCs, monitors, tablets, anti-malware software, operating systems, business software applications (MS Office, MS Office 365 applications, Adobe Acrobat and etc.), client machines network connectivity and etc

2. IT managed service requirements shall include managing IT incidences, IT service requests, IT problems, IT change requests, IT configuration and IT reporting

3. Manage and resolve customer helpdesk servers, LAN/WAN, cabling, video conferencing, backups, offsite backups, switches, firewalls and ensure 24x7 availability

4. Troubleshoot PC, gadgets, network, servers and provide solutions to resolve such failures on both immediate and long-term basis

5. Ensure Backups and Restorations are successful and properly done on a daily basis

6. Assess, review and recommend existing IT infrastructure for potential weaknesses and propose and implement solution or mitigation process

7. Monitor and trend network and system utilization and apply the information towards improving infrastructure availability, resilience and security

8. Set up VIP’s gadgets, internet, troubleshoot issues request in a timely manner and ensure that they can receive their emails on their mobile and other devices

9. Operate and manage the overall Server, Storage, Applications, Disaster Recovery and Security Infrastructure Operations at customer premises or cloud

10. Implement plans of IT measures, IT policy, IT Processes and Audit Compliance

11. Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance on day-to-day basis

12. Reviews of the existing information and systems landscape across The Group, and proactively implement infrastructure and system improvements to enhance business benefits and reduce business risks

13. Rack mounting, OS installation and PC cloning

14. Manage Software Licenses, hardware and software inventories, asset tagging and cable patching a labelling to the network ports (both at the network equipment and EUC device end)

15. Perform Vendor Management and submit monthly fix asset end-to-end

16. Other ad-hoc tasks as assigned by management

JOB QUALIFICATION

1. Minimum Diploma or Bachelor degree in Computer or IT-related field

2. Strong technical knowledge in Troubleshooting of PC, Network and Server related problems

3. Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health check and fine-tuning

4. Experience in Implementing and Maintaining Backup Solutions

5. Resourceful Engineer who knows how to solve problems independently using online and offline resources

6. Good analytical and problem-solving skills

7. Able to communicate well with end-users & have strong sense of responsibility

8. Good sense of ownership to customers’ reported issues and track them through resolution and bring to closure of ticket raised

9. Liaise with product manufacturers for problem escalation and resolution

10. Good communication and Interpersonal Skills in English and Mandarin

Our client a large financial institution is looking for a highly skilled NetworkEngineer to join their team. You will be responsible for designing, implementing network as well as providing production support on mission critical network

Key Responsibilities:

• Design and implement network solutions that meet the organization's network and security requirements.
• Contribute expertise towards a proposed technical solution and will work with internal colleagues to define the roadmap and milestones.
• Provide level 3 support, assisting with troubleshooting and design, configuration, and escalated problem management.
• Maintain uptodate knowledge of industry trends and best practices in network technology and security.
• Configuring routers, switches, firewalls, and other networking devices to ensure optimal performance and security.
• Proactively monitoring network performance, identifying issues, and implementing solutions to minimize downtime and disruptions
• Maintaining accurate network documentation, diagrams, and operational procedures.
• Providing regular reports on network health, performance, and security.

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
• Minimum 3 years experiance in routing and switching (Cisco, Juniper), and wireless networking( Cisco, Aruba)
• Knowledge of TCP/IP, routing protocols (e.g., BGP, OSPF)
• Strong analytical skills to troubleshoot complex network issues, identify root causes and perform remediation activities.
• Working knowledge of standard ITIL process, Incident, Change, Problem and configuration management.
• Preferred certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or equivalent industry certifications.Good level of understanding in complex troubleshooting and resolving issues with clients
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Proven solution architecture and design experience

interested candidates please email your latest resume to [email protected]

Our client is a leader in semiconductor manufacturing equipments, providing designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits which are widely used in industries such as consumer electronics, IT and communications, automotive, aerospace, healthcare and others. Its core capabilities are in providing high-end vision inspection and ultra-precision handling solutions for die-sorting, vision inspection and laser marking requirements. They are hiring for Senior Software Design Engineer and will like to invite interested candidates to send your detailed resume to [email protected]

Senior Software Design Engineer

Responsibilities:

• Design and develop software for automated semi-conductor process equipment.
• Improve equipment performance through CIPs and other development initiatives.
• Support field work to upgrade and resolve customer issues.

Requirements:

• Minimum Degree in Electrical & Electronics Engineering/Computer Studies or it’s equivalent.
• At least 5 years’ experience in programming on Windows (XP and above) environment.
• Good experience in C++, VC++, MFC, SQL and OOP.
• Good knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.
• Hardware experience in using Servo, Stepper Motion Controller, Analog Device and High Speed I/O.
• Knowledge in PLC will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent team player.

This position is responsible for:

• Network design, project implementation and Level 3 escalation operational support.
• This position in Singapore works with the rest of network teammates in the Asia region to design, size and choose the right component to build the network solution and BOM including IP Voice, IP Data, cabling, WAN, MPLS, infrastructure security components such as Firewalls, Router, Switches, VPN, and wireless, etc.
• As part of a high-performing Asia Regional network team, candidate must have broad and in-depth knowledge in Network Technologies – particularly in Financial services institution, on complex network infrastructure design in a converged IP Data, Voice and Video environment

Requirements

• Excellent hands-on experience in Cisco LAN/WAN Data Center routing/switching implementation and troubleshooting skills
• Expert level understanding of TCP/IP protocol suite, ability to do in-depth level packet analyzing.
• Excellent hands-on experience of various routing and network protocols -EIGRP, OSPF, BGP, QoS, STP, HSRP, VRRP, TACACS+, RADIUS, SNMP, NTP, Netflow, 802.1x, etc
• Excellent hands-on experience with various Cisco router/switch series – Catalys 3k/4k/6k/9k, Nexus 7k, Nexus 9k, ASR1k, etc.
• Must have strong experience in PaloAlto firewall (at least 5 years)
• Must have strong experience in Cisco ASA firewall platforms (at least 5 years)
• Must have strong experience in Network Loadbalanacers, F5 LTM or Citrix NetScaler.
• Good experience in implementing SDWAN, MPLS and internet multi-homing.
• Knowledge and working experience of Bandwidth and performance analysis tools (e.g. Netflow) and SNMP based NMS
• Knowledge of network monitoring tools
• Understanding of TACACS and RADIUS authentication, preferably possess knowledge of Cisco ISE
• Preferably hands on experience in Software Define Network (Cisco ACI) and Software Define Access (Cisco DNA)
• Preferably hands on experience in VMWare NSX-T
• Experience in VPN, including Cisco AnyConnect, F5 VPN and Site to site VPN with multi-factor authentication.
• Good knowledge of popular application protocols, e.g. HTTP, DNS, SMTP, DHCP, etc.
• Understanding of major networking product trends and capabilities.
• Able to document operational support procedures, network diagrams for operation support purpose
• Knowledge in Cisco wireless network is an advantage
• Knowledge in Red Hat Linux command line is an advantage
• Knowledge in network automation is an advantage
• Hands on experience in private/public cloud networking is an advantage
• Basic understanding with ITIL process