Responsibilities:

· In charge of registration of patients

· Scheduling of appointments

· Assist patients with the self registration

· Attend to patients' enquiries and needs

· Handling of phone calls and ad-hoc admin duties

Requirements:

· At least GCE N/O/A Levels or Diploma in any field

· Able to commit for at least 3 - 6 months

· Passionate to work in the healthcare industry

· Able to commence work on short notice or immediately

· No experience needed, full training will be provided

Interested candidate please send a copy of resume to [email protected]

Thank you.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Employer’s Profile

Julian Grey’s client is an international semiconductor equipment provider, specialising in inspection solutions for consumer, industrial, technology, aerospace sectors and more. They take pride in providing excellent products, equipment installation and after-sales service to their customers. With sales and customer service offices in 8 countries across APAC, they are looking for enthusiastic and driven individuals to join their expanding team.

Work Location: Kallang, 9am - 6pm

Job Responsibilities

· To plan and organise machine making sure requirements are met before shipment

· Local or overseas off-site support will be occasionally required

Job Requirements

· Mechatronics certification in ITE or Diploma with 2 years’ experience will be advantageous

· Familiar with mechanical drawings and measurement tools, troubleshooting and Input / Output checks

· Technical knowledge in the fields of motor tuning and mechanical alignment will be recommended

· Requires the know how of machine automation with the use of sensor, electrical, pneumatic and servo systems

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Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company Description

LVL Music Academy is a premier destination for violin, cello , piano lessons and fine musical instruments and accessories. We take pride in our extensive collection of violins, cellos, and accessories, offering musicians and enthusiasts the finest quality products.

Location

2 minutes walk from Chinatown MRT

Responsibilities

We're on the lookout for a full-time Customer Service Assistant to join our vibrant team at LVL Music Academy in Singapore. As a Customer Service Assistant, you'll embody a positive, helpful attitude, ensuring top-notch customer service. Your role involves guiding customers through music lesson inquiries and aiding in the sale of musical instruments and accessories. In addition, you'll collaborate seamlessly with our dynamic team, working hand-in-hand to enhance the customer experience. Your responsibilities will extend to handling cashiering duties with precision and managing our inventory efficiently, ensuring our shelves are stocked and our offerings remain up-to-date.

Benefits

Career development opportunities.

Attractive commission and incentives.

Violin playing and music appreciation would be an advantage

Requirements

Join our team if you're passionate about music, particularly violins and cellos. Exceptional communication and teamwork skills are key, along with sales experience and a knack for meeting targets. Organised, time-savvy individuals with cashiering know-how are a plus. Availability on weekends and holidays is essential. Music retail or instrument knowledge is a bonus, and multilingual abilities are advantageous. Join us if you're passionate, motivated, and ready to make music magic happen!

• Conduct in-depth analysis to identify emerging technologies, trends, and industry best practices related to building automation and control systems.
• Stay updated on the latest advancements in control algorithms, software platforms, hardware components, and integration protocols.
• Develop and implement software applications for control systems, including programming, coding, and scripting. Create algorithms and logic to optimize system performance, energy consumption, and occupant comfort. Utilize programming languages, Matlab, Python as well as automation platforms Schneider or Tridium Niagara.
• Conduct thorough testing and validation of control system components, software applications, and integrated solutions. Perform simulations, modeling, and hardware-in-the-loop testing to verify system functionality, performance, and reliability.
• Develop prototypes and proof-of-concept solutions to validate new ideas, concepts, and technologies.
• Collaborate with internal and external stakeholders, including engineering teams, project managers, clients, and vendors. Coordinate and manage POC projects, ensuring deliverables are achieved within specified timelines and budgets.
• Prepare technical documentation, including design specifications, test plans, research reports, presentations, and user manuals. Communicate research findings, project updates, and technical recommendations to both technical and non-technical audiences.
• Design and architect control systems for building automation, including HVAC (Heating, Ventilation, and Air Conditioning), lighting, security, access control, and energy management. Define system requirements, specifications, and performance metrics.

• Basic + Mobile reimbursement + Corporate Grab transport
• Will be moving around, depends onsite requirement
• 5 days, 9am to 6pm

Responsibilities

• Deploy, configure, manage, and maintain virtualized infrastructure.
• Create documentation, perform root cause analysis, quickly identify trends and recommend possible solutions.
• Troubleshoot network, hardware, and software related issues.
• Serve as a primary support and maintenance resource for customers.
• Perform required maintenance off hours and support 24x7 operations.
• Participate in requirements gathering.
• Present and promote solutions and services to highlight value add.

Requirements

• Minimum Diploma in computer science, information technology, computer programming or relevant studies with 2+ years experiences in virtualization technology is preferred.
• VMWare Certified Professional (VCP) is an advantage.
• Knowledge of server systems, storage systems, virtualization technologies and networking.
• Knowledge of data centre route/switch technology, backup/recovery in a virtual environment.
• Understanding of active directory architecture, DNS administration.
• For Virtualization ie VMware, Microsoft Hyper-V.
• For Storage ie HDS (Hitachi Data System), HPE, Dell, EMC, Lenovo, IBM.
• For Backup Software ie Veeam, Veritas BackupExec, Veritas NetBackup, Acronis, Arcserve, Shadow Protect.
• Preferably with some working experience and knowledge in Linux.
• Excellent written and oral communication skills, strong coordination and project skills.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Assess and evaluate current virtual computing infrastructure, and provide recommendations for enhancements.
• Keen to learn.
• Job Reference: L9VX4R34

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Benefits Summary

• Public Healthcare Institution
• Basic Up $5200 + AWS + Bonuses
• Stable Career Opportunity / Wide Exposures
• Full-Time Benefits Entitlement
• Location: Central

Job Scopes

• Overseeing the performance of outsourced maintenance service provider in civil & building systems for the hospital and ensure functionality as well as serviceable at all times.
• To audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider.
• To provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects.
• To coordinate and support hospitals A&A and minor works.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Cheah Mei Ling (Stephanie)

Registration No: R1988795

EA License No: 06C2859

Job Description:

1. To assist QP(S)/SRE(T) carry out supervision under the BCA Act

2. Liaise and coordinate with client/consultants to resolve technical and or

interfacing issues with other consultants and contractors.

3. Lead the site staff to monitor, supervise and inspect works as directed by the

client and/or project consultants.

4. To attend the site/technical meeting

Requirement:

1. Bachelor Degree in Civil/Structural recognized by PE Board Singapore.

2. Min 4 years of relevant experience as civil engineer, of which at least 3

years experience supervising underground tunnelling MRT works with RE tunnel cert

3. Must be conversant with local building codes and regulations.

4. Preferably Registered with IES/ACES as the qualified Resident Engineer

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 3 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Mandatory Skills

Job Description :-

• The role will mainly manage KRIs and tech debt amongst other risk tasks
• Risk Identification: Identify and define Key Risk Indicators (KRIs) relevant to the organization's objectives and risk appetite
• Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance
• Monitoring and Reporting: Continuously monitor KRIs and provide regular reports to management, highlighting emerging risks and trends
• Risk Assessment: Assess the significance of deviations from established risk thresholds and escalate issues as necessary
• Communication: Effectively communicate risk insights to stakeholders, including executives and department heads
• Risk Mitigation Strategies: Collaborate with risk owners to develop and implement strategies for mitigating identified risks
• Policy Development: Contribute to the development and enhancement of risk management policies and procedures
• Regulatory Compliance: Stay informed about relevant regulations and ensure that the organization's risk management practices align with legal requirements
• Technology Utilization: Leverage technology tools for efficient KRI monitoring and reporting.

Required Skills :-

• Risk Management: Strong understanding of risk management principles and methodologies
• Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators
• Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences
• Collaboration: Ability to collaborate with cross-functional teams and influence decision-making related to risk management
• Problem-Solving: Strong problem-solving skills to address emerging risks and develop effective mitigation strategies
• Regulatory Knowledge: Familiarity with relevant industry regulations and compliance requirements
• Technology Proficiency: Competence in using risk management software and data analytics tools
• Attention to Detail: Meticulous attention to detail to ensure accuracy in risk data and reporting
• Adaptability: Ability to adapt to changing risk landscapes and implement proactive measures
• This role involves a combination of technical skills, strategic thinking, and effective communication to ensure the organization is equipped to manage its key risks.

Please note of the mandatory skills :-

• Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance.
• Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators.
• Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences.
• Technology Proficiency: Competence in using data analytics tools. High proficiency in Microsoft Excel.

Responsibilities:

• Oversee a project's development.
• Plan layout drawings and equipment size in compliance with project specifications.
• Manage the purchasing and costing of projects.
• Assure that the client's contract is followed regarding the project's budget and timeline.
• Install and activate the system and equipment onsite.

Requirements:

• Min Diploma in mechanical engineering or related field.
• At least one year related working experience
• Proven track record managing equipment and system projects for powder processing is an added advantage
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

What the role involves:

1. Monitoring pre-alert documents from Origin offices or sales support

2. Track and monitor flight arrivals and update customers

3. Handle survey shipments with Operations & customers

4. Ensure compliance with customer's SOP

5. Interface with multiple parties including customer, warehouse, service provider

Required Qualifications, Skills & Experience:

• 'O' level

• 1 year in Airfreight and familiar with import process

• Competent in Microsoft Outlook, Excel and Word

• Well-organized on planning work tasks and meticulous on handling shipment documentations

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Mon - Fri: 8:30am - 5:30pm

Sat: 8:30am - 12:45pm

Require to Rotate Monthly to work on Sunday and Standby on some PH

1 OSS System Implementation and Deployment

• Customer requirements analysis (incl. pre-implementation analysis works, requirements clarifications and solution approval)
• Configuration of the system
• Data modelling
• Data migration and data transformation
• System installation
• Auto discovery & Reconciliation – Integration with NMS’s or Network Elements with use of scripts and API’s to retrieve data from the network
• Service design – implementation of the flows with use of SunVizion API to design service
• Service fulfilment – integration with NMS’s or Network Elements with use of scripts and API’s to activate service
• Integration with other business systems
• Reports preparation
• Delivering trainings to the customer
• Project documentation preparation
• Supporting User Acceptance Tests (including technical negotiations with regards to classifying issues observed during tests and agreeing how they should be addressed) as well as any other tests performed during deployment
• Monitoring of customer satisfaction (user experience)

2 OSS System Support & Maintenance

• First and, in the long term, also the second line of support
• Communication with the third (and initially also the second) support line in Poland, in order to meet the agreed KPI parameters.
• Communication with the customer
• Analysing customer issues
• Solving issues if can be solved locally and transferring issues to remote team with required details if product issue
• Verification of the new versions of the SunVizion product before go live
• New version installation with respecting of the support windows

3 Presales and Business Development Support

• Participation in discussions with potential customers in order to understand their needs and prepare appropriate solutions
• Participation in presentations and workshops to potential customers (including live demonstration of the solution)

Job Description:

• Design electrical control systems for machinery and equipment
• Prepare BOM and participate in procurement and supplier management
• Perform electrical wiring and routing of control panels and machinery
• Responsible for PLC and HMI programs for machinery and equipment
• Ability to troubleshoot, debug and commission control systems of machinery and equipment
• Manage and liaise with project team members and suppliers
• Prepare and present project proposals/updates to internal business owners
• Responsible for value-added engineering projects and contributing ideas for improvement
• Any Ad hoc projects / duties as assigned

Pre-Requisition:

• Minimum Degree in Electrical / Electronic / Mechatronics Engineering
• At least 2 years of relevant experience in electrical design and PLC programming
• Strong in PLC and HMI Programming (Mitsubishi, Omron)
• Skill in Electrical Circuit Drawing and Electrical Panel Design with AutoCAD / Draftsight is preferred
• Robot Programming (Yaskawa, ABB, Fanuc, Nachi)
• Expertise in Labview Programming, C++, Communication Protocols (Ethernet, TCP/IP, RS232, CCLink, DeviceNet) will be advantages
• Preferably knowledge of Electrical Power Systems and Instrumentation Control
• Experience in Machine Vision (2D-3D-Bin Picking) with Robotics Integration will be added advantage
• To travel around Asia Regions if needed

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Production Planner | Mechanical Engineer | Jurong

• 5 Day | 8.00am - 5.30pm
• Jurong (Transport Provided at several west area mrt)
• $2,400 - $2,800

Requirements

• Candidate must possess at least Diploma in Engineering (Mechanical) or equivalent
• 2 years of working experiences in Manufacturing industry is preferable

Responsibilities

• Plan and forecast production schedule for manufactured product.
• Prepare schedule base on lead time of each project to meet shipping datesaccordingly customer orders.
• Create and prepare work orders for all in-house and farm out jobs
• Prepare status report for production progress and work in process
• Interface with production supervisor, customer service and purchasingdepartment on material status and production planning issues.
• Submit weekly reports to customer service department to reflect currentproject status and any potential delay.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• To assure an efficient execution of every project assigned.
• Carefully prepare and keep track of all project documents.
• Work closely with stakeholders to ensure that project activities operated smoothly.
• Communicate with the service engineer for conducting actual inspection and implementation.
• Plan and oversee the work of suppliers, subcontractors, and other service providers.
• Assess requirements and technical drawings to guarantee compliance.

Requirements:

• Min diploma in Engineering, Electrical Engineering, Mechanical Engineering, or relevant studies
• At least one year with relevant project management in the construction of process plants and water-related facilities
• Experience in M&E commissioning, testing, and troubleshooting abilities
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Brief description of the Restaurant

Chateraise has been a hugely successful patisserie in Japan since 1954, and they finally made their way to Singapore in 2015. The pastry shop has more than 470 stores across Japan and operates 27 outlets in Singapore alone. Chateraise is unique in featuring a wide variety of cakes, pastries, sweets and Japanese drinks. Treats from Chateraise are made with fresh ingredients that are directly sourced from pastures and farms.

Job Descriptions

• Customer service and answering of phone calls
• Picking and packing of cakes
• Cashiering (able to handle different forms of payment modes)
• Replenishment and cleanliness of the store
• Any ad hoc duties as per assigned

Job Requirements

• 1 year of F&B experience

Working hours

• 6 days week at 54hrs/week (9hrs/shift excluding break)

☑ Construction Industry

☑ Working Timing: Mon – Friday, 8.30am – 5.30pm, Sat 8.30am - 12.30pm

☑ Salary: up to $5000

Responsibilities:

• Oversee the compliance of work process to safety regulations and standard operating procedures
• Identify and maintain an optimum level of electrical spares for equipment and ancillaries
• Maintain and perform necessary preventive maintenance on the Distributed Control System
• Planning of budget requirement of the maintenance team
• Plan and oversee maintenance activities in E&I Section to ensure all works are completed efficiently and on timePrepare technical specifications for quotations to purchase spares and materials for maintenance works
• Ensure systematic documentation of work procedures and maintenance records for works carried out by the team
• Coordinate for prompt and safe handover of equipment machineries which may require repairs during plant shutdownTroubleshoot and resolve complex cross sections faults
• Any other duties as assigned by supervisor or Section Head

Requirement

• Graduate in Electrical/Mechanical Engineering.
• Knowing and applying current industry standards and information
• Having up-to-date knowledge and technical skills

The EICA Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large scale power generation project. The Engineer shall have at least 5 years of relevant engineering experience in delivery of large scale industrial/ utilities projects (e.g. waste, water, oil & gas or power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

1. Work as owner’s engineer to lead the electrical team for project implementation at site.
2. Proactive attitude and solution orientated personality with leadership mentality and for the EICA discipline, assisting project director for the contract execution.
3. Strong capability and experience on 66kV, 10.5kV, 6.6kV and LV related power distribution equipment and cabling installation and commissioning requirement. Experience of large power transformers, generator circuit breakers, MV switchgear, protections and control equipment, MCC and UPS and DC system is expected.
4. Having good understanding and interpretation of SLD, protection and metering SLD, schematics and cabling drawings.
5. In depth of understanding for electrical power automation for electrification of WtE project.
6. Contracts management in managing site works while maintaining swift communication with client and contractors for the WtE project.
7. Familiar with SS638 requirements on electrical installations in Singapore.
8. Having multi-discipline coordination attitude in execution of electrical works.
9. Basic knowledge of instrumentation and control equipment for site works.
10. Review the submittals from Contractors for electrical installation and commissioning procedures of various sub-packages.
11. Engage in site meetings with technical discussion contractor and client.
12. Joining site inspection for contractors works.
13. Participation of FAT and SAT of electrical equipment.
14. Ability to use Navisworks to review 3D BIM Model for routing of site utilities.

Job Description:

• Provide technical support to users and liaise with development teams for maintenance and updates required
• Optimize applications by integrating new technologies and performing upgrades
• Contribute to manage UAT, demonstrate prototypes and completed applications
• Generate ideas for software innovation based on market trends
• Document development processes, procedures and application version histories
• Keep up with advancements in application engineering and new technologies
• Create efficient and logical databases for clients

Requirements:

• Diploma or higher professional qualification in Computer Science
• At least 2 years of relevant experience
• Proven work experience as an Application Engineer or similar role
• Strong lead developer experience in one or more of the following: Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services
• Extensive experience in deploying, optimizing, and maintaining software.
• Excellent analytical and problem-solving abilities
• Exceptional customer service, interpersonal, collaboration and communication skills

This position requires incumbent to provide supervision, caregiving and guidance for the children & young persons (CYPs). They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the CYPs.

1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with CYPs growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Position: Customer Service Officer

Location: Mountbatten - CC7

Salary: Up to $2800/month

Job Description:

• Manage incoming calls, ensuring accurate coding and resolution.
• Collect precise customer information and update records accordingly.
• Verify support agreements and warranty validity following local guidelines.
• Log all calls, including compliments and complaints, in the CRM system.
• Enter complete and accurate data into the CRM tool.
• Scheduling appointments across service centers and ensuring mobility services are offered.
• Screen technical calls and direct them to the appropriate channel.
• Provide customers with call numbers for follow-up.
• Offer timely and professional general advice to customers.
• Assist in special product campaigns or promotions.
• Coordinate services, pickups, and deliveries for customers.
• Assist in generating required daily, weekly, and monthly reports.

Job Requirements:

• Must be comfortable to do OT.
• Capable of thriving in a high-pressure and fast-paced work environment.
• Minimum 2 years of experience in the Customer Service industry.
• Minimum 2 years of experience in Call Centre support.
• Strong Customer Service skills.
• Effective Communication skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less