Job Description

• Coordinate and management of all M&E works
• Evaluates electrical or mechanical system, products, components and applications by designing
• Conducting research programs, applying knowledge of electricity or mechanical and materials
• Create system and components capabilities by designing testing methods, testing properties
• Develops electrical or mechanical products by studying customer requirements, researching and testing manufacturing and assembly methods and materials
• Assures product quality by designing electrical or mechanical testing methods, testing finished products and system capabilities
• Coordinate quality controls to ensure deliverables meet requirements
• And other ad-hoc duties as assigned
• Able to understand the AutoCAD, PNID, BQ & sketch Isometric drawing

Requirement

• Minimum Diploma/ Degree in Mechanical or Electrical engineering
• Experience in the field of M&E for 1 years and above
• Relevant experience in semiconductor field
• Knowledge in M&E work aspect
• Prefer Mechanical or Electrical background or relevant experience
• As current project, candidate will be based at Tampines project site for at least 2 years
• Able to start immediately or within a short notice period

• Plan, co-ordinates and implements overall site works with sub-con and other related trades to carry out work safely.
• Identify and resolves all problems that arises on site.
• Assist Project Manager to organize and deploy resource/material for project.
• Attend site matters & complains related to project sites.
• Prepare and submit shop drawings, materials and necessary documents to consultant for approval.
• Co-ordinate with sub-con and solve technical problems.
• To monitor the progress as well as co-ordination with Clients, Consultants, Subcontractors to ensure efficient and timely delivery of assignment.
• To supervise and ensure works are in accordance to the contract drawings and specifications.
• Ensure site safety and proper execution of site work procedure on site

Minimum 5 years Local Experience in Construction Industry;
Degree in Civil Engineering or Construction related field;

• Formwork Design:
  • Develop detailed formwork designs and drawings for concrete structures, ensuring they are efficient and meet project specifications.
  • Use computer-aided design (CAD) software to create and modify formwork designs.
  • Ensure formwork designs comply with relevant codes, standards, and regulations.
• Technical Analysis:
  • Perform structural analysis and calculations to ensure the formwork can safely support the loads during the construction process.
  • Evaluate and select appropriate formwork materials and systems based on project requirements.
• Collaboration and Coordination:
  • Work closely with architects, structural engineers, and construction teams to understand project requirements and constraints.
  • Coordinate with other engineers and design team members to ensure consistency and accuracy in designs.
  • Provide technical support and guidance to construction teams during the formwork installation and removal phases.
• Documentation and Reporting:
  • Prepare and maintain detailed documentation, including design calculations, drawings, and technical reports.
  • Review and approve formwor drawings and plans submitted by contractors or subcontractors.
  • Ensure all documentation is up to date and accessible to relevant stakeholders.
• Quality Control and Safety:
  • Conduct site visits to inspect formwork installations, ensuring they adhere to design specifications and safety standards.
  • Identify and address any issues or discrepancies in formwork installations.
  • Implement quality control procedures to ensure the highest standards are maintained.
• Innovation and Improvement:
  • Stay updated with the latest advancements in formwork technology and materials.
  • Explore and implement innovative design solutions to improve efficiency and cost-effectiveness.
  • Provide recommendations for improving formwork design practices and processes.

Qualifications:

• Education:
  • Bachelor’s degree in Civil Engineering, Structural Engineering, or a related field.
  • Professional certification or licensure (e.g., PE, Chartered Engineer) is desirable.
• Experience:
  • Proven experience in formwork design, structural engineering, or a related role within the construction industry.
  • Experience with CAD software and structural analysis tools.
  • Willingness to be trained and use Tekla design software is a bonus
• Skills:
  • Proficient in using CAD software (e.g., AutoCAD, Revit, Tekla) for creating detailed formwork designs.
  • Strong understanding of structural analysis and design principles.
  • Excellent problem-solving and analytical skills.
  • Strong communication and teamwork skills.
  • Ability to interpret and apply relevant codes, standards, and regulations.

Job Description
As a BIM Engineer, you will report to the Senior Design Engineer and be responsible for the successful implementation and management of BIM processes in the construction field, specifically focusing on Building Services, Airconditioning, and Mechanical (M&E, ACMV) works. You will collaborate closely with the design department to ensure compliance with engineering and safety requirements and coordinate with stakeholders to maintain the integrity and accuracy of the BIM model throughout the project lifecycle.

Key Responsibilities

1. Construct and manage Building Information Models (BIM) with precision, ensuring the integrity and accuracy of all models. Ensure timely coordination and completion of tasks as assigned by the immediate superior.
2. Ensure all BIM models comply with project specifications and requirements.
3. Maintain and update the model library for all ongoing projects, ensuring that all data remains secure and is treated as company property.
4. Collaborate with project teams to collect site information for updating project BIM models.
5. Work closely with the Quantity Surveying department to provide drawings and information required for tendering, cost estimation, monitoring, and scheduling.
6. Coordinate with the BIM department to validate and confirm the accuracy of BIM designs.
7. Maintain, update, and manage hardware and software essential for the operation of BIM.
8. Assist in the creation of 2D AutoCAD drawings and ensure seamless integration between 2D and BIM models, bridging the gap between office and site operations.
9. Ensure all work conforms to the company’s ISO standards.
10. Support the submission of Operation, Maintenance, and Monitoring (OMM) manuals and media presentations using BIM models.
11. Follow the company's responsibility and authority matrix in the execution of duties.
12. Participate in the conceptualization and detailed design of ACMV/HVAC systems, ensuring compliance with local codes and standards, such as Singapore Code of Practice (CP13), SS553, and the Fire Code.
13. Utilize design software to perform thermal load calculations, energy modelling, and system sizing.
14. Prepare design documents including system layouts, schematics, and specifications.

Preferred Experience Areas:

• Hospitals, Labs, Operating Theatres
• Commercial or Industrial Buildings (Warehouses, Factories)
• Government Projects
• Data Centers

Requirements

• Education: Degree in Mechanical Engineering or a related field. Candidates with a degree in Sustainable Infrastructure are welcome to apply. Fresh graduates are encouraged to apply.
• Experience: Must have project ACMV experience.
• Certifications: Safety certification, minimum Bizsafe Level 2. Training will be provided if not already certified.
• Skills:Proficient in English, both written and spoken.
  Strong independence and leadership in a teamwork environment.
  Knowledge in BIM is an added advantage. Inexperienced candidates must be willing to learn, with training provided.
  Ability to move across various local sites.
• Soft Skills: Excellent communication, collaboration, and problem-solving skills.

Advantages & Benefits:

• 5-day work week.
• Progression-centric career development.
• AWS and Variable Performance Bonus included.
• Annual Incentive Trip.
• Sponsorships for further learning/education.
• Flexible working hours and work-from-home options.
• Comprehensive medical benefits.

Job Description
As a BIM Engineer, you will report to the Senior Design Engineer and be responsible for the successful implementation and management of BIM processes in the construction field, specifically focusing on Building Services, Airconditioning, and Mechanical (M&E, ACMV) works. You will collaborate closely with the design department to ensure compliance with engineering and safety requirements and coordinate with stakeholders to maintain the integrity and accuracy of the BIM model throughout the project lifecycle.

Key Responsibilities

1. Construct and manage Building Information Models (BIM) with precision, ensuring the integrity and accuracy of all models. Ensure timely coordination and completion of tasks as assigned by the immediate superior.
2. Ensure all BIM models comply with project specifications and requirements.
3. Maintain and update the model library for all ongoing projects, ensuring that all data remains secure and is treated as company property.
4. Collaborate with project teams to collect site information for updating project BIM models.
5. Work closely with the Quantity Surveying department to provide drawings and information required for tendering, cost estimation, monitoring, and scheduling.
6. Coordinate with the BIM department to validate and confirm the accuracy of BIM designs.
7. Maintain, update, and manage hardware and software essential for the operation of BIM.
8. Assist in the creation of 2D AutoCAD drawings and ensure seamless integration between 2D and BIM models, bridging the gap between office and site operations.
9. Ensure all work conforms to the company’s ISO standards.
10. Support the submission of Operation, Maintenance, and Monitoring (OMM) manuals and media presentations using BIM models.
11. Follow the company's responsibility and authority matrix in the execution of duties.
12. Participate in the conceptualization and detailed design of ACMV/HVAC systems, ensuring compliance with local codes and standards, such as Singapore Code of Practice (CP13), SS553, and the Fire Code.
13. Utilize design software to perform thermal load calculations, energy modelling, and system sizing.
14. Prepare design documents including system layouts, schematics, and specifications.

Preferred Experience Areas:

• Hospitals, Labs, Operating Theatres
• Commercial or Industrial Buildings (Warehouses, Factories)
• Government Projects
• Data Centers

Requirements

• Education: Degree in Mechanical Engineering or a related field. Candidates with a degree in Sustainable Infrastructure are welcome to apply. Fresh graduates are encouraged to apply.
• Experience: Must have project ACMV experience.
• Certifications: Safety certification, minimum Bizsafe Level 2. Training will be provided if not already certified.
• Skills:Proficient in English, both written and spoken.
  Strong independence and leadership in a teamwork environment.
  Knowledge in BIM is an added advantage. Inexperienced candidates must be willing to learn, with training provided.
  Ability to move across various local sites.
• Soft Skills: Excellent communication, collaboration, and problem-solving skills.

Advantages & Benefits:

• 5-day work week.
• Progression-centric career development.
• AWS and Variable Performance Bonus included.
• Annual Incentive Trip.
• Sponsorships for further learning/education.
• Flexible working hours and work-from-home options.
• Comprehensive medical benefits.

Job Description:

• Lead a group of production technicians to make sure that processes are carried out safely and effectively.
• Develop process improvements to effectively utilize equipment and materials to maximize production.
• Provide day-to-day technical and engineering support for production department to ensure maximum production.
• Implement cost reduction initiatives while maintaining high quality standards.
• Develop and facilitate training for operations group such as with operating procedures, safety/environmental protocol, new/revised processes, and equipment.
• Stay current with product specifications, engineering technology and production processes.

Job Requirement:

• Good interpersonal and communication skill
• With production executive/engineer experience in manufacturing industry
• Preferable from chemical product manufacturing background
• Dedication to continuous improvement and sound prioritization skills
• Detail-oriented and extremely efficient

AngelineMah
Reg No: R2096146
One Vogue Pte Ltd
EA License: 19C9629

SIMTech is looking for a highly motivated, independent, and innovative Software / DevOps engineer to join Sustainability Informatics & Strategy (SIS) Group. The successful candidate is expected to be creative and team-oriented, finding innovative solutions to new challenges and managing the software development life-cycle using Scrum / agile approaches. The candidate will work closely with other developers, UX designers, data scientists and engineers to deliver quality systems in a timely fashion.

JOB DESCRIPTION

The successful candidate is expected to contribute to Software Development and DevOps activities in the research area of sustainability, where they will be working alongside a team of full-stack developers, and with scientists and engineers, to perform tasks including:

• Design and develop backend web applications and database schemas
• Deploy, scale and configure cloud applications
• Manage source codes and maintain workflows for version control
• Fix and troubleshoot code issues and technical issues
• Perform program coding & testing in compliance with approved life cycle methodologies
• Resolve application-based issues through debugging, research, and investigation

JOB REQUIREMENT

• Degree in Computer Science/Engineering (or equivalent experience).
• Proficiency in at least two of the following:
• Frontend technologies and frameworks (i.e. React, Angular)
• Python web frameworks (e.g. FastAPI)
• SQL Databases, and ORMs (e.g. SQLAlchemy)
• Prior experience using source control systems, specifically Git. While in-depth knowledge of advanced features is not required, candidates should understand the basic functions such as committing changes, pushing to repositories, and pulling updates.
• Preference for candidates with working knowledge of DevOps (AWS Cloudformation/ IAM) and AWS Cloud Services (Cognito, Amplify, API Gateway, S3, RDS, Lambda)
• Preference for candidates with a basic understanding of Tableau for creating data visualizations. Training or coursework involving Tableau or similar data visualization tools is preferred, though hands-on professional experience is not required
• Ability and willingness to learn new technologies quickly
• Ability to communicate complex procedures to other colleagues
• Strong hands-on capabilities
• Diligent and possess a positive work attitude
• Good communication, writing and presentation skills

Responsibilities:

• Research, design and develop lighting systems and modules for customised products or new products.
• Evaluate and develop design improvement, technical solution and cost reduction for existing products.
• Analyse manufacturing problems and recommend solutions.
• Perform and check engineering calculations and prototypes to verify product design and production methods.
• Source for and evaluate suppliers, components and products.
• Create, monitor and evaluate test programs to verify/validate product performance.
• Prepare calculations, schedules, reports, drawings and other related documentations and analysis.
• Create, check and maintain appropriate engineering documentations in support of a product design, in accordance with Company’s procedures.
• Provide sales, production, operations and project teams with technical and design support onsite and offsite.
• Track project status and coordinate for successful testing, commissioning and completion.
• Maintain library of research data, detailed methods, evaluation of components, materials, products and production methods.

Requirements:

• Bachelor Degree in Engineering (or similar based on experience).
• Minimum 5 years of relevant working experience.
• Portfolio of products designed and produced.
• Examples of solutions engineered.
• Proficiency in the use of Microsoft Office, AutoCAD 2D/3D and lighting calculation software.
• Experience in 3D printing.
• Experience in manufacturing processes and materials.
• Advanced analytical, critical thinking and decision-making skills.
• Interest in research, dive deep on subjects and able to self-learn.
• A keen eye for detail, organized, resourceful and independent.
• Team player with excellent written, pictorial and verbal communication skills.
• Good project management skills.
• Positive attitude and commitment to make a difference.

Benefits & Others:

• 5.5-day (alternate Saturday) work week.
• Training will be provided.

Assembly/Qualification Engineer(Mechatronics)

• Responsible for all technical support of new product introduction, including product improvement, component production, and the entire process of product assembly and packaging
• Responsible for effective change management: implementation of Engineering Change Notice & get
• customer approval for Engineering Change Request
  Receive initial product training, compile, and update product assembly instructions, be responsible for the complete transfer of product technical details from the customer to the company, and
  continuously improve, and innovate processes and technologies.
• Contact the customer's designated personnel on product-related technical issues.
• Responsible for training the assembly team and implementing improvements within the production team.
• Establish assembly work instructions based on customer & specifications.
• Monitor, identify, develop, and implement improvements in process control systems and equipment.
• Create Bill of Material & routing in ERP for assembly.
• Troubleshoot and optimize assembly processes and follow up with production Improve process robustness, yield, product quality and process time.
• Define and follow up on special tooling requirements.
• Manage customer documentation (drawings, specification, etc.)

Education:

• Possess at least a Degree in Mechanical Engineering or Mechatronics or equivalent.

Skills:

• A minimum 2 years working experience in high precision mechatronics assembly or design.

Experience:

• Knowledge and direct experience in mechanics, electronics, control systems, pneumatics, hydraulics in semicon industry.
• Knowledge in Assembly of mechatronics systems, linear motors, sensors, servos, actuators, dynamics, controls, etc.
• Complex mechatronic systems for test and qualification of design changes.
• Exposure to multi-disciplinary projects, such as imaging/optical systems, semiconductor, or lithography preferred but not mandatory.
• Able to perform root cause analysis and resolve problems on a conceptual and advanced troubleshooting level.
• Proficiency in reading and updating technical drawings.

• Assist and report to the Project Manager at site.
• Ensure that the works are carried out according to the approved technical drawings, EHS, ISO and contractual requirements.
• Coordinate with team members for smooth operation of works.
• Ad-hoc matters as assigned by the Project Manager.

EA Licence No. 16C7962

• Determine and establish customer needs and requirements
• Translate customer requirements into specifications for machine
• Able to understand what the processes requires
• Layout of system and processes
• Workout optimal process timing
• High level plans and design of a system
• Test and ensure the system/machine has achieved specifications
• Work with different disciplines and design teams to achieve project success
• Support development of product
• Supervise the initial phase of manufacturing
• Support customers on issues after delivery

Qualifications

• Preferably with 5 Year(s) of working experience in Engineering in Manufacturing and/or any other related field/industry is required for this position.
• We are looking for candidates with good analytical, articulation and collaborative skill

Role Profile

This role pursues sales targets for the Company’s products and provides technical advisory for the sales team and customers.

Key Responsibilities:

Engineering

• Organize marketing activities and products demonstrations to architects, designers, developers, and contractors to showcase the features and benefits of our product
• Provide technical support and advice to product representatives, customers and contractors

Sales

• Develop and execute a sales strategy to achieve sales targets and expand customer base within the construction sector
• Identify and prospect potential customers, including contractors, and construction firms
• Provide accurate and timely quotations, negotiate contracts, and close sales deals
• Maintain strong relationships with existing customers through regular visits, follow-ups, and addressing their needs
• Raise purchase requisitions and collection of payment from customers when falling due

Competence (Knowledge, Skills and Abilities):

• Understanding and knowledge of Construction / Building / Architecture operating environment
• Skills in preparation of materials and presenting in small group settings (user demo and training, customer presentation)
• Skills in negotiation with customers and suppliers on requirements
• Skills in relating to and servicing the customers with a win-win mind set
• Skills in managing the sales process, including sales proposal, negotiation and closing the sales

Requirements:

• Strong technical knowledge of in-house products
• Able to deal with routine tasks and perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures, and direction
• Adaptable to changes, new ideas and technologies to improve processes and efficiencies

Education & Experience:

· Minimum Degree in Mechanical / Civil Engineering or its equivalent

· Minimum 3 years of sales experience preferably with building / technical product knowledge

Roles & Responsibilities

• Assist in design, develop & execute construction projects.
• Work with Project Team in reviewing project specs and prepares project plan and design sheet.
• Visit construction sites, and assist in preparing shop drawings.
• Provide technical assistance to Project Team

Requirements

• Good interpersonal and communication skills
• Highly self-motivated, able to work independently, and matured with a positive attitude

Qualifications

• Diploma holder preferably in Mechanical Engineering or equivalent.
• NiTEC / Other Diploma / Advanced / Higher / Graduate Diploma in any field or other recognized qualification or its equivalent will be considered.
• Proficiency in Microsoft Excel, Words, Powerpoint

a) Works at the construction site for civil engineering works

b) Identify , liase and to disolve the techinical /construction issues with the project owner /consulatnts, various supplier or sub contractor

c) Preparation of the shop drawings , method statement , SOP of the works

d) To assist for the planing , supervising , monitoring and controlling the works progess

e) To prepare the neccessary reports or related presenatation

f) To propose any alternative effective and efficient construction methods or ideas for speed, quality and safe works

g) To ensure construction works are done accordingly and comply to all authorities requirements or standard

h) Ability minimun to master / operating the cad version drawings

As a Data Engineer, you will be required to:

• Perform data extraction, cleaning, transformation, and flow.

• Design, build, launch and maintain efficient and reliable large-scale batch and realtime data pipelines with data processing frameworks.

• Integrate and collate data silos in a manner which is both scalable and compliant.

• Collaborate with Project Manager, Frontend Developers, UX Designers and Data

• Analyst to build scalable data-driven products.

• Be responsible for developing backend APIs & working on databases to support the applications.

• Bridge the gap between engineering and analytics.

• Work in an Agile Environment that practices Continuous Integration and Delivery

• Work closely with fellow developers through pair programming and code review process

EXPERIENCE AND SKILLS NEEDED

As a Data Engineer, you need to bring to the team:

• Experience with building production-grade data pipelines, ETL/ELT data integration with proper documentation

• Proficient in general data cleaning and transformation (e.g. pandas, pysparks, SQL)

• Knowledge in database design and various databases (e.g. structured dbase(postgres, mysql etc and unstructured -mongodb etc)

• Knowledge about system design, data structure and algorithms

• Knowledge with rest api and web requests/protocols in general

• Comfortable coding in at least 2 scripting language (eg. Python/SQL)

• Comfortable working in both windows and linux development environments

• Interest in data engineering in a big data environment using Cloud

• platforms (i.e. AWS, Azure, Google Cloud)

• Familiar with data modelling, data access, and data storage infrastructure like Data

• Mart, Data Lake, and Data Warehouse.

• Proficient in creating comprehensive data dictionaries to ensure clear and consistent data definitions.

• Skilled in designing Entity-Relationship Diagrams (ERDs) to visually represent data models and relationships.

• Capable of collaborating with stakeholders to understand business processes and develop effective data solutions.

• Familiar with BI Tools such as Tableau

• Familiar with Docker containers

Objectives of this position:

The objective of the position is to manage the extract/transform/load processes ensuring the data availability.

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

•Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Fac-tory ensuring efficient data flow from source to destination.

•Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and us-able data being ingested.

•Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, ve-locity, and variety of data.

•Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.

•Work closely with different departments and IT team to under-stand data requirements and deliver the data infrastructure that supports business goals.

•Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.

•Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

3 to 5 years of data engineering in Snowflake

3 to 5 years in upstream / downstream Retail industry and/or Supply Chain / Manufacturing domain

Sound Understanding of data quality principles and data governance best practices

Proficiency in data analytics languages like Python, Java, Scala, etc.

Knowledge of big data technologies like Hadoop, Spark and distributed computing frameworks to manage large scale data processing.

Proficient in using version control systems like Git for managing code and configurations.

SnowPro Core Certification and SnowPro Advanced Certification will be advantage

Responsibilities:

• Design, code, test, and deploy software solutions in accordance with industry best practices and organizational requirements.
• Write clean, maintainable, and scalable code.
• Analyze requirements and develop high-level design documents.
• Participate in architectural and software design discussions.
• Implement well-structured software using design patterns and best practices.
• Conduct unit, integration, and system testing to ensure software reliability and functionality.
• Identify, troubleshoot, and resolve software defects and performance issues.
• Perform maintenance and support for existing applications, including bug fixes, upgrades, and performance optimizations.
• Review and improve the performance, scalability, and reliability of the system.
• Work closely with project managers, product owners, and other stakeholders to understand requirements and provide technical solutions.
• Create and maintain technical documentation, including system architecture, design specifications, and code comments.
• Provide user documentation and support when necessary.

Qualifications:

• A bachelor's degree in information Technology, software engineering, or a related field is often required.
• Minimum 2 years of experience in software engineering,
• Experience with project management.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.

POSITION GENERAL DUTIES AND TASKS :
Responsibilities

Provide support on IT request and break-fix to NTT’s customer employees in person and through phone calls, chats and emails.
Provision new users with hardware, software, and account setup.
Provide onsite and remote support for multiple locations.
Troubleshoot and resolve a variety of technical problems including networking.
Provide technical support for mobile device issues using ABM and Samsung KNOX, including setup, configuration, connectivity, and application troubleshooting.
Respond quickly to cyber, malware alerts and location outages.
Utilize remote support tools to diagnose and resolve desktop issues efficiently, regardless of user location.
Proficiency with Windows and Mac operating systems, common desktop applications, and basic networking knowledge.
User Coaching: Conduct one-on-one or group training sessions to help users improve their technical skills and better understand the tools and applications they use.
Self-Service Adoption: Promote and increase the adoption of user self-service tools and resources, reducing the dependency on direct IT support.
Office 365 Consulting: Serve as a consultant for Office 365 products, assisting users in maximizing the benefits of tools such as Outlook, Teams, OneDrive, SharePoint, and other Office 365 applications.
Set up, configure, and troubleshoot AV equipment for meetings, presentations, and events.
Provide on-site and offsite technical support during events to ensure smooth operation of all AV equipment and systems.
Perform regular maintenance and testing of AV equipment to ensure reliability and optimal performance.
Work closely with event organizers to understand technical requirements and ensure all AV needs are met.
Assist in the planning, implementation, and troubleshooting of AV system upgrades to ensure seamless transitions and enhanced functionality.
Provide dedicated and personalized desktop support to VIP users, ensuring prompt resolution of technical issues and exceptional service quality.
Perform & support continuous improvement including innovation & solutioning to increase efficiency and quality of deliverables.
Provide excellent customer service, maintaining a positive and professional demeanour while addressing user concerns and requests.
Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Strong customer service orientation, with a commitment to resolving user issues promptly and professionally.
Provide hands-on support for networking devices and facilitating network upgrades.
Manage IT Rooms e.g. alerts etc
Support IT maintenance including power shutdown & DR.
Collaborate with internal and external parties to manage and resolve escalations efficiently, ensuring prompt and effective desktop support solutions.
Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
Leverage Office 365 tools internally to boost engagement and efficiency within the support team.
Provide efficient desktop support across multiple locations, ensuring seamless remote assistance and issue resolution.
Consistently meet and exceed key performance indicators (KPIs) to ensure high-quality desktop support and service delivery.
Oversee desktop support projects, ensuring timely completion and alignment with organizational goals and objectives.

Ticket Management

Efficiently manage and resolve support tickets, analyse trends to identify recurring issues, and implement solutions to enhance overall service quality.
Ensure all tickets are resolved within the SLA.
Adhere to the ticketing process.

Escalation Management

Ensure that issues are call out on time using the correct channel.
Escalate and work with third level support/ third party vendor on resolution of problem when necessary to ensure end to end resolution within the agreed response time.
Adhere to the escalation process.

Inventory Management

Manage the inventory, deployment, and maintenance of desktop assets, ensuring accurate record-keeping and regular stock checks.
Ensure accurate record-keeping and oversee the entire asset lifecycle, from procurement to disposal, to ensure cost-effective and efficient management.

Financial Support

Ensure accuracy of quotes and purchase orders (PO) for desktop support, managing financial transactions with precision.

Vendor Support

Collaborate with vendors, escalate issues, and ensure timely resolution.

Process & Policies

Ensure adherence to and enforcement of IT processes and policies for consistent and reliable service delivery.

Training & Documentation

Develop and deliver comprehensive training programs to enhance user proficiency with desktop systems and software.
Create and maintain detailed documentation for technical procedures, user guides, and knowledge base articles.
Continuously update training materials and documentation to reflect the latest technology and best practices.

Reporting & Monitoring

Regularly monitor desktop support activities, ensuring adherence to performance standards and SLAs.
Generate detailed reports on support metrics, incident trends, and resolution times to provide insights and identify areas for improvement.
Utilize monitoring tools to proactively detect and address potential issues before they impact end-users.

Team Management

Lead, mentor, and manage a team of desktop support technicians.
Conduct regular team meetings to discuss performance, updates, and goals.
Provide guidance and support to team members to resolve complex technical issues.
Foster a positive and collaborative team environment
Excellent leadership and team management abilities.
Strong communication and interpersonal skills.
Ability to motivate and inspire team members.
Exceptional customer service and problem-solving skills.
Ability to handle difficult situations and provide effective solutions.
Strong organizational and time management skills.
Ability to prioritize tasks and manage multiple responsibilities.

Team operations

Identify areas for improvement in desktop support processes and implement best practices.
Develop and maintain standard operating procedures (SOPs) for desktop support activities.
Monitor and report on key performance indicators (KPIs) to track team performance.
Stay updated with the latest industry trends and technologies to ensure the team remains knowledgeable and proficient.
Ensure high levels of customer satisfaction by delivering prompt and efficient support.
Communicate effectively with users to understand their needs and provide appropriate solutions.
Handle escalations and ensure issues are resolved to the user’s satisfaction.

A Senior Cloud & Network Engineer of IT Infrastructure and Cloud/Network must be an enthusiastic, proactive and motivated individual with real passion for technology. You are required to work closely with the Network/Server team, PC support team and our customers to ensure the successful delivery of our services.

Candidate is responsible to ensure that the service delivery to customers is in compliance with Credo and business policies. He/she reports to the manager and must ensure timely and accurate response to customer’s request, to liaise with each stakeholder (internal/external) to ensure smooth coordination for all transactions including pre-sales, contractual work, project P/L, and resource allocation.

Title: Senior Cloud & Network Engineer

Position level: Senior Engineer

Qualifications: Diploma / Degree

Your Roles & Responsibilities :

A. Network Administrator

1.Manage and implement network projects

2.Perform Administrative tasks

• Maintain asset (hardware/software) inventory
• Annual renewal maintenance

3.Support daily operations

• Manage and Administer the regional network
• Network monitoring
• Managing and maintain the data center server room
• Troubleshoot any network related issue

4.Others Support

• Support and Administer Azure Cloud infrastructure
• Vendor management
• Attend Global/Regional Security meetings.

B. System Administrator Cloud Architect

1.Manage and implement projects

2.Perform Administrative tasks

• Maintain asset (hardware/software) inventory
• Annual renewal maintenance

3.Support daily operations

• Manage and Adminster Windows and Linux OS
• Managed and Administer VMWare
• Manage Azure Cloud infrastructure
• Setup, configure and manager server hardware
• Administer Microsoft AD and group policy
• Monitoring server perform and availability
• Monitoring daily backups and perform restore
• Maintaining software and Security updates
• Managing and maintain the data center server room
• Troubleshoot any server,Windows related issues

Required Skill Sets:

• Knowledge on various version of Windows and Linux OS
• Knowledge on Windows Active Directory and Group Policies
• Knowledge in managing Server Room Operations
• Certified in VMware Administration
• Certified in Azure Cloud Administration
• Knowledge on different type for Server hardware
• Knowledge in troubleshooting server related issues
• Knowledge on LAN/WAN network design
• Knowledge on new SDWAN
• Knowledge in managing Data Center Operations
• Knowledge in troubleshooting network related issue
• Certified Azure Cloud Adminstration
• Cisco Certified Network Associate (CCNA)
• Vendor Management

Main Tasks

1. Systems Design & Architecture

• To design security system architecture, including CCTV, access control, intrusion detection and other security systems.
• To develop detailed plans, specifications, and schematics for security systems.
• To ensure the designs meet industry standards, clients’ requirements, and regulatory compliance.

2. Staging and Programming

• To perform staging and pre-program of security systems.
• To pre-configure hardware and software components, ensuring seamless integration before deploying the equipment on site.
• To conduct thorough pre-testing of all system components to ensure proper functionality before deploying the equipment on site.
• To assist in systems commissioning, including calibration and optimization. (Remote)
• To identify and troubleshoot any issue that arises during testing. (Remote)
• Network Device Setup

3. Technical Support

• To address and resolve technical issues.
• Back up, Restoration and maintenance of workstations
• VM ware installation and Virtual Machine Migration
• Setting VPN IP Sec
• Policy Set up
• IT device Hardeneing

4. Documentation and Compliance

• To maintain detailed and accurate documentation of system designs, installations, and maintenance activities.
• To ensure all systems comply with relevant regulations and standards.
• To prepare compliance reports and documentation for audits and inspections.

5. Client Interaction and Training

• To assist with system training sessions for clients or end-users on system operations and best practices.
• To prepare system training slides for internal and external training.

6. Research and Development

• To stay up to date on the latest advancements in security technology and industry trends.
• To research and evaluate new products and technologies to enhance system capabilities.
• To develop and implement innovative security solutions to meet emerging threats and challenges.

7. Prepare Prove of Concept

• Prepare and conduct system testing for proposed solutions or contract requirements.
• To conduct Prove of Concept to client according to proposed solutions or contract requirements.

8. Quality Assurance

• To implement quality control procedures to ensure systems meet performance standards.
• To conduct regular quality assurance checks and audits of installation systems.
• To address any deficiencies and ensure continuous improvement of system quality.
• To adhere to safety and health procedures and rules documented in ISO45001.

9. Team Coordination

• To coordinate with Technical Team, IT and Service Team for the system readiness within Project timeline (Staging)
• To provide guidance and support to junior engineers and technicians.

10. Certificate

• CCNA

Note: This is a 1 year agency contract (renewable subject to work performance)

Salary: Up to S$5000

Location: Changi

Responsibilities:

• Support network infrastructure administration, operations, and projects within the Airport Operations Technology & Corporate IT division.
• Gain experience and develop technical skills in managing, implementing, and supporting large enterprise networks.
• Exposure to technologies including LAN, WiFi, WAN, VPN, Firewalls, and Load Balancers.
• Adhere to ITSM processes in your operational duties, including but not limited to change request processing, contract management, vendor management, inventory management, stakeholder management, equipment maintenance/inspections, fault/incident reporting, escalation, troubleshooting, and other essential tasks.
• Manage projects involving requirement gathering, budgeting, procurement, evaluation, and implementation.

Requirements:

• Minimum of a Diploma in IT, Information Systems, or related fields.
• At least 2 years of relevant experience in managing enterprise networks, along with project management skills.
• Candidates with experience in managing enterprise networks and IT projects.
• Ability to engage with various stakeholders effectively.
• Capable of working both in teams and independently.
• Self-motivated, proactive, with strong problem-solving and interpersonal skills.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Wonder Engineering Technologies Pte Ltd, based in Singapore since 2010, is an instrument solution provider for the refining and petrochemical industries. We specialize in critical temperature measurement applications such as Sulphur Recovery Units, Reactor Catalyst Beds, Furnace Tube Temperature Monitoring, and Flare Remote Monitoring. Additionally, under the Wonder® brand, we produce competitive tank storage instruments including explosion-proof LED lights, MOV actuators, and Retractable Grounding Reels (RGR) tailored for external floating roof tanks.

Our expertise, combined with innovative technologies, enables us to deliver customized solutions and exceptional service to our clients worldwide.

Wonder® is a registered brand from Singapore.

Instrument Engineer – Regional / 5 Days

Work Location: West

Responsibilities:

We are seeking a skilled Instrument Engineer to join our team.

• Assist in managing the service team.

• Provide guidance to the service engineer in troubleshooting during any plant upset.

• Liaising with technical experts and customers to provide options to customers in resolving issues.

• Assist in project execution.

• Assist in liaising with customers on documentation submission such as mechanical & electrical drawing, engineering reports & Factory Acceptance Test procedure for approval.

• Assist in onsite installation works as well as clearing T&C with the owner upon completion.

• Assist in managing project POs and liaising with contractors/suppliers for quotation.

Requirements:

• Diploma in engineering or related field.

• 2 years of experience in engineering or related field.

• Good interpersonal and communication skills.

Overview

As a Design Engineer, you will assist the Technical Manager in all the designing, preparation, securing required legal documents for all the drawings (i.e.: shop drawings, structural drawings, architectural drawings and M&E drawings).

Responsibilities

1) Prepare and perform design for precast component according to client demand.

2) Responsible in the design and preparation of shop drawings and secure permits required by the government.

3) Review completed structural drawings, designs and specifications before issue for production.

4) Check and highlight all the discrepancies between Architectural, Structural and M&E drawings.

5) Co-ordinate with relevant parties on technical issues.

6) Plan & carry out production or service under controlled conditions – including product characteristics, work instructions / standard work methods, suitable equipment, Monitoring & Measurement (MM), release, delivery & post-delivery activities.

7) Ensure customer requirement are determined and met, thus enhance customer satisfaction.

8) Communicate to the organization the importance of meeting customer as well as statutory & regulatory requirement.

9) Establish the quality policy and objective.

10) Provide technical support for company operation.

11) Train, brief & supervise work and control process to work instructions / standard work methods and process plans.

12) Ensure planning & integrity of the Quality Management system (QMS).

13) Ensure Responsibility & Authority are defined & communicated.

14) Address customer satisfaction though the effective application of system, including processes for continual improvement and the prevention of non-conformity.

15) Conduct management review.

16) Ensure the availability of resources.

17) Determine, collect & analyze data for informed management decision.

18) Perform any other duties as assigned by the Management and the designated manager.

Requirements

1) Bachelor degree in Civil / Structural Engineering or equivalent.

2) Minimum 3 years of relevant work experience in precast concrete industry.

3) Experience in creating 3D models of building element.

4) Prosses excellent problem definition / analytical and problem solving skills.

5) Strong verbal and written communication skills as well as excellent customer relation skills.

6) Able to work independently.

7) A team player with the ability to multi-task, prioritize and organize tasks.

Roles & Responsibilities

Supervisors oversee employee performance in a certain department of the organization. They monitor the installation, repair, troubleshooting, and maintenance work of technicians. They supervise teams of technicians, oversee workers, and perform inspections on work orders.

Responsibilities:

• Maintain Troubleshoot, repair, services & maintain Air-Conditioning.
• Perform on-site and in-house Conyrol and services / repair.
• Complying with service standards, work instructions and customers' requirements.Aircon installation works.
• Aircon servicing works (maintenance service, chemical treatment, overhaul treatment and etc.)
• Carry out aircon preventive and breakdown maintenance.
• Trouble shoot and resolve technical issues.
• Testing and commissioning of the equipment.
• Report all problems identified during preventive maintenance and carry out repair works.
• Ensure drain pipe is free of dust/dirt and draining properly.
• Performing repair jobs promptly and efficiently.
• Lead the team of technicians to carry out work efficiently.
• Send workers from Place of Stay to various work sites and vice versa.
• Purchase, collection and delivery of materials/goods from supplier or vendor to sites.
• Perform loading and unloading of goods/materials.
• Ensure timely delivery of goods/materials to sites.
• Perform basic maintenance / upkeeping of vehicle.
• Any other duties as assigned.

Requirements:

• Preferably at least 4 years of relevant supervisory and hands-on experiences in maintenance, troubleshooting and/or repairs in air-con systems.
• Must be independent and must be able to lead the team of technicians.
• Able to work under pressure and in a fast-paced environment.
• Physical work required and be able to work long hours.
• All races welcome.

A technical engineer assists an engineer in maintaining equipment and systems in perfect condition and overseeing the quality of a company's products and services. Technical engineers work in many industries and perform duties related to civil, mechanical engineering.

Technical Engineer Job Description Template

We are searching for an innovative, deadline-driven technical engineer to join our company. The technical engineer’s responsibilities include assisting Engineers with various tasks like design, construction, equipment installation, system configuration, maintenance, developing preventative maintenance plans, and providing customer support. You should also be able to troubleshoot systems, identify problems, and write up reports.

To be successful as a technical engineer, you should be meticulous, efficient, and have sound knowledge of the relevant engineering discipline. Outstanding candidates are team players with exemplary problem-solving abilities.

Technical Engineer Responsibilities:

• Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.
• Analyzing existing systems and operations and developing preventative maintenance strategies.
• Identifying potential problems and notifying the relevant stakeholders in a timely manner.
• Monitoring processes, workers, and methods, and developing plans for increased efficiency.
• Conducting required research and developing best practices.
• Coordinating with other Engineers and crew members to ensure quality products are completed on schedule.
• Performing quality control on all projects, writing reports, and making recommendations for improvement.

Technical Engineer Requirements:

• Diploma in the relevant engineering discipline or similar.
• Additional certification or license may be required.
• Experience in a similar technical role recommended.
• Experience working as part of a team.
• Excellent attention to detail and problem-solving skills.
• Ability to follow instructions and collaborate with others.
• All Races welcome