SOLAR PANEL INSTALLATION WORK

Responsibility to take care of the project and lead workers.

High floor sun site work.

Assessing locations to ensure they are suitable for solar panels Measuring up areas for installation Making adjustments to building surfaces so panels fit and are adequately supported Installing and maintaining solar panels on homes, business premises or open land,Solar panel installers are responsible for installing solar panels on roofs, in fields, or other surfaces. They work with a variety of different equipment and materials to ensure that the panels they install are properly connected and functioning correctly. Solar panel installers must have strong technical skills and knowledge of their craft.

Responsibilities:

• Conduct daily preventive & corrective maintenance at remote work site
• Attend emergency site issues and response to site within service level of agreement
• Keep track and prepare service report for preventive & corrective maintenance
• Submit service report on daily basis
• To perform rotating standby duty
• To prepare spare part list and perform stock take of maintenance spares with client
• To liaise with other co-workers / departments and Customer
• Preparation of project submissions, ensure up-to-date documents and final submission of project documentation
• To responsibilities include project planning, co-ordinate, implement and manage security & communications related systems projects

Requirement:

• Diploma/Degree in Electrical & Electronics or IT discipline.
• At least 1 years hands-on experience in maintenance work in CCTV, Card Access Control, Intrusion Detection, ELV System,
• Good knowledge of Electrical / electronic control system
• Good knowledge on communication protocol will be advantage
• Strong execution and troubleshooting skills at remote site work
• Able to work independently with minimum supervision and under pressure
• Willing to work in outdoor environment
• Willing to be on standby on call duty

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Roles & Responsibilities

· Handle daily operation.

· Cashiering Duties

· Prepare and cook menu items.

. Wash and maintain the good condition of kitchen equipment

· Inspect and ensure kitchen area is clean and meet hygiene standards

. Manage inventory

. Liaise with vendor

. Overall in-charge of staff and operation.

. Ensure adequate service is provided to the consumer

Job Requirement:

· Have at least 1 year of experience in the foodservice sector

. Have prior experience in mass ordering

. Able to follow recipes to create food as instructed

· Excellent leadership and decision-making skills.

· Team player

. Able to within long working hours

· Required to work 6 days a week.

· Able to work on public holidays.

· Able to work on off day if needed.

Job Description:

• In Charge of overseeing the whole process of service cum maintenance workflow
• Responsible for the front line contact with client representatives on all service and maintenance related issues
• In charge of leading a team of service team members
• Responsible for preparing service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
• Taking charge of determine new, creative ways to employ teams on service deliveries and distribute responsibilities
• In Charge of managing day-to-day client interactions and expectations for optimal results
• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
• Possess a knowledge base of each client's business, organization and objectives
• Be responsible for operationally managing multiple aspects of the team.
• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients
• Perform a wide variety of technical and non-technical tasks

Job Requirements:

• Min Nitec or diploma in Electrical/Electronic Engineering
• Min 3 years working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems
• Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage

Job Description:

• In charge of identifying and responding to customers’ needs by providing accurate information and advice
• Responsible for handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• In charge of coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Job Requirements:

• Min O Level and above
• Min 2 years of working experience in customer service / administrative / support function experience

Job Description:

• In charge of execution of service and maintenance workflow.
• Responsible for liaising closely with client representatives on all service and maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Responsible in providing support to supervisor in ensuring the timely delivery and completion of troubleshoot, service and maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Job Requirements:

• Min Nitec in Electrical/Electronic Engineering
• Min 1 year of working experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must
• Possess Class 2 or 3 driving license

Job Description

• Responsible for providing day-to-day customers services queries and request via phone and email.
• Able to communicate complex questions in a relatable and understandable manner.
• Ensure that customer service transactions and inquiries are handled promptly and accurately.
• Ability to work independently manages cases, including maintaining accurate and proper records.
• Responsible for the management of change, quality assurance and change management for assigned projects.
• Implement procedures and processes in accordance with laid down guidelines.

Requirements

• GCE ‘O’ Level or higher
• Has good communication and interpersonal skills
• Fresh Graduates are welcomed

Job Description

• Industry/ Organization Type: Engineering/Manufacturing
• Position Title: Service Technician
• Working Location: Kallang
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.30 pm)
• Salary Package: Basic salary up to $2,500 + OT Pay + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Maintain and clean test sockets to ensure proper contact with ICs during testing.
• Inspect test sockets for any physical damage and advise customers if a replacement is needed.
• Perform socket pin replacements and ensure high-quality work.
• Maintain good attendance and provide daily updates on job progress.
• Collaborate with team members to meet customer deadlines.
• Be available for overtime work, including weekends, as per the scheduled plan.

APPLY NOW!!!

• Minimum GCE O Level/NITEC.
• Looking for candidates with attention to detail and strong teamwork skills.
• Ability to work overtime when required to meet deadlines.
• Previous maintenance or service experience is an advantage.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69798 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description & Requirements

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank’s policies and procedures as well as local laws and regulations.

Main duties and responsibilities

• Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services
• Respond to customers’ queries and concerns with the aim of achieving first call resolution.
• Follow up promptly with customers to resolve issues
• Provide customers’ feedback to respective business partners to improve customer experience
• Introduce and educate customers on the self-service/automated banking channels.
• Perform after- call administration work
• Use customer service and sales skills to optimise customer satisfaction of each customer contact
• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Qualifications

• Possess a Diploma or Degree in any discipline
• Has a passion for customer service
• Able to work in a team
• Able to speak and write good English
• Able to speak Mandarin will be an advantage (to support the Chinese speaking customers)
• Able to work in a fast-paced and demanding environment
• Able to commit to 24/7 rotating shift work, must be comfortable to work some night shifts
• Will be required to work 5 days in a week, including weekends and public holidays
• Those without experience are welcome to apply
• Banking experience will be an advantage

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Key Responsibilities:

Administrative Support:

• Conduct research, collect and analyze data to prepare reports and documents.
• Assist in planning and coordinating drivers, sales team and customers schedule.
• Answer and manage incoming calls, emails, and other communications.
• Act as a liaison between the management and staff, relaying information, requests, and directives.
• Maintain office files, both electronic and hard copies, ensuring they are organized and up-to-date.
• Develop and maintain a filing system for easy retrieval of documents.
• Ensure all sensitive information is handled with confidentiality.
• Oversee and order office supplies, ensuring the office is well-stocked and organized.
• Handle office equipment maintenance and coordinate with vendors for repairs and services.
• Assist with other administrative tasks such as timesheets, and jobsites tracking.
• Track project timelines, deliverables, and follow up on pending tasks.

Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• Proven experience as an administrative assistant or office admin assistant.
• Proficiency in MS Office (MS Excel, MS Word, and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Strong organizational skills with the ability to multitask.
• Excellent written and verbal communication skills (Mandarin speaking plus point).

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Service Administrator
• Working Location: Tuas
• Working Hours: 5 days (Mon 8 am – 5 pm, Tue – Fri 8 am – 6 pm)
• Salary Package: Basic Salary up to $2,800 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Attend to customer inquiries and handle incoming calls.
• Prepare quotations, process customer orders, and follow up on payments upon job completion (for COD customers).
• Prepare and track all customer service contracts.
• Provide full administrative support to the service department.
• Undertake other ad-hoc assignments and duties as needed.

APPLY NOW!!!

• ITE Certificate or Diploma.
• 1-2 years of working experience.
• Basic knowledge of spare parts (preferred).
• Knowledge of ERP systems is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68289 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

This role is to provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Maintain a high level of customer service by embracing the 8-Steps of Service Excellence as per QSC standards.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service
• Possess good command of English
• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
• Friendly, cheerful and able to work under pressure and in a high-volume environment
• Great team player and customer service oriented
• Possess strong initiative and integrity

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Job roles and responsibilities may be revised from time to time to support business growth and need.

Benefits

• AWS & sign-up bonus up to $700
• 5-day work week, 44 hours
• Work-life balance (flexi timings - 20hrs or 30hrs/wk)
• Staff discount up to 25% and staff meal provision
• Outpatient medical consultation benefit
• Clear and rapid career progression
• Supportive leaders, managers and great colleague
• Birthday gift

We regret that only shortlisted candidates will be notified. Positions will be commensurate based on experience.

1. Responsible for providing excellent service standards at all times, and to ensure courteous and efficient food and beverage services to the customers. This includes but is not limited to the following:

• Be proactive and vigilant in service.
• Interact with customers in a pleasant and calm manner.
• Handle table reservations.
• Greet all customers by name warmly, with an appropriate greeting.
• Direct customers to table
• Keep updated on current menu (e.g. specialties, menu deviations, to be aware if kitchens staff are running out of items, etc.)
• To take orders – Present menu, suggest and recommend items appropriately, assist in drink selection, inform customers about food preparation details, communicate specific customer needs to chefs.
• Properly open and pour wine at table-side.
• Maintain proper dining experience – Delivery items promptly, fulfill customer needs, clear tables, refill glasses, offer desserts and drinks, bid a fond farewell to customers, etc.
• To attend and respond to the customers’ needs promptly and professionally.
• To present bills to the customers, collect payment and give to the cashier, return change or credit card to the customers.

2. To comply with grooming and appearance standards at all times.

• Adhere to grooming standards consistently.
• Always wear a smile.
• Maintain positive body posture (e.g. do not slouch).

3. To prepare the F&B outlet for daily operations. This includes but is not limited to the following:

• Prepare table, lay out napkins and utensils.
• Ensure condiments are refilled.
• Perform all other preparation tasks.
• To perform general housekeeping and cleaning duties, including sweeping, mopping, cleaning glasses, furniture & fittings and laying of tables etc.

4. Any other appropriate duties and responsibilities as assigned.

Job Description & Requirements

Responsibilities:
- Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
- Involve in closing of shop (only applicable for night shift staff)
- Attend to walk-in customers promptly
- Maintain cleanliness and tidiness in work areas
- Assist in stock taking / recording
- Answer incoming calls and handle delivery orders

Requirements:
- No experience required as on-the-job training will be provided
- Pleasant disposition and well-groomed
- Cooperative and helpful with other team members
- Excellent and positive service attitude
- Able to work shifts, weekends, eve of public holidays and public holidays on 5.5 days per week, on rotating shifts
- Minimum 6 months commitment
- Independent and able to multi-task
- Able to commence work in short notice will be an added advantage
- Only Singaporean/PR may apply

Benefits:
1) Career advancement
2) 7 days annual leave
3) 7 off days per month
4) Overtime pay
5) Medical subsidies
6) Dental benefits

7) TCM benefits
8) Staff drink
9) Other allowances*

* Terms and Conditions apply.

We regret that only shortlisted candidate would be contacted.

Job Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and coordination
• Tally overall order received at the end of day to ensure all order is not missed out
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction

Job Requirements:

• Good communication skills (both verbal and written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude; showing flexibility and commitment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, & willingness to take on responsibility
• GCE N Level, GCE O Level or Professional Certificate
• 2 - 3 years’ experience in Logistic Operations
• Proficient in Microsoft Office

Responsibilities

• Consistently uphold a high standard of customer satisfaction.
• Ensure daily operational readiness for the Customer Service Counter, Telephone System, and Loyalty Management.
• Address customer queries and feedback (in-person, by phone, or in writing) promptly and professionally.
• Review, investigate, and follow up on all received complaints and cases.
• Act as part of the response team for [email protected].
• Provide customers with accurate, up-to-date information on TANGS policies, procedures, birthday treats, services, and promotions, including any necessary tracking and reporting.
• Issue TANGS eGiftCards for corporate redemptions and walk-in sales based on customer requirements.
• Support loyalty card member inquiries and assist with database management (including timely data entry and rebate adjustments).
• Handle GST refunds and provide cashiering support, especially during store events, peak periods, or as needed.
• Perform Operator duties according to the planned duty roster.
• Support Click & Collect services, including processing tangs.com orders, gift wrapping, and greeting card sales.
• Fulfill customer service responsibilities at both TANGS at Tang Plaza and TANGS VivoCity locations.
• Maintain a clean and organized Customer Service Counter and operator’s room.
• Any other duties assigned by your immediate supervisor/manager.

Requirements

• Minimum 'O' Level
• Prior experience in Customer Service will be an advantage
• Cheerful personality and well-groomed
• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
• Able to use computer systems effectively.
• Able to work retail hours, weekends and public holidays
• Entry level candidates are welcome to apply

SERVICE CREW / WAITER / WAITRESS

Job Description & Requirements

Responsibilities:

• Responsible for providing courteous and efficient food & beverage services to the guests.
• To present menu, take order, suggest and recommend appropriately.
• Attend and respond to guests’ needs promptly and professionally.
• Setting up table arrangement and ensure cleanliness in the restaurant.
• To perform other duties as assigned by superior

Requirements:

• Applicants with prior relevant experience will be advantageous
• Able to perform shifts and work on weekends and Public Holidays
• Great customer service skills with a pleasant smile
• Able to work in fast-paced F&B environment with minimal supervision
• Able to start work in a short notice
• Full-time/Part-time position available

Full-time: Up to $2,500 per month; 6 working days

Benefits:

• Competitive salary package
• Attractive bonuses (for example AWS, variable bonuses and monthly sales incentives)
• Overtime payment
• Annual Increment based on yearly performance
• Great Career Progression
• Potential overseas exposure
• Medical, Dental and Company Insurance Benefits
• Staff Discounts
• Birthday Voucher
• Leave Entitlements

Monday - Friday 830am - 530pm

Location: Jurong East (Company transport provided near MRT)

Responsibilities

• Committed to doing eveything to prevent injuries and to maintain a safe and healthy environment
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
• Responsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collaborate closely with the planner to ensure timely supply and corrdination.
• Tally overall order received at the end of day to ensure all order is not missed out.
• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed.
• Handle customer complaints, provide appropriate solution and alternatives
• Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
• Other duties as assigned.

Requirements

• "Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

Our client is a global leader in gateway services, who is seeking to recruit a Customer Service Officer (Location: Airport). This position is based in Singapore.

Customer Service Officer (Location: Airport)

Responsibilities

· Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.

· Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

· Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.

· Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Requirements

• A diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time
• Able to work on Rotating shifts

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.