Our Client:

Our Client is a luxury fashion company and we seek a HR Manager (People Operations) to aligning local/regional objectives with global strategies, ensuring compliance, and fostering continuous improvement.

Job Responsibilities:

· Align local/regional objectives with global priorities. Drive operation consistency and standardization across the region.

· Act as the HR Operations subject matter expert for local/regional HR services with a key focus on employee experience, managing HR operations (both offshore and in-house) to ensure best-in-class service delivery.

· Proactively manage and review the performance effectiveness of service providers, with a mindset to continuously seeking improvements.

· Be the product owner for some of the HR systems (PeopleDoc - Documentation management, Audit & Compliance - data integrity, ServiceNow, etc) to drive digitalization.

· Foster compliance with employment regulations by driving relevant compliance initiatives, closely monitoring legislative changes.

Job Requirements

· Minimum 5 years of experience in HR operations with a combination of operations and project experience. Expertise in a case management system (ServiceNow or the equivalent) and HCM environment (SuccessFactors or Workday).

· Deep understanding of laws and regulations in Southeast Asia with the ability to apply them into the organization.

· People and vendor management experience, motivating, leading, building and retaining talent.

· Strong stakeholder management and excellent communication skills.

Registration No: R22104771

EA Licence No: 22C1376

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

About Us:

We are a multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. As we grow from a small to a medium-sized enterprise, we seek an experienced Head of Operations to ensure operational efficiency and support both our front and back office teams. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Operational Leadership: Provide vision, direction and oversight for current operational staff to ensure high service quality for clients.

Implementation: Support the CEO and General Counsel to implement and maintain operational guidelines, trade instructions, and internal policies. Ensure that all processes align with regulatory requirements and best practices.

Compliance Framework: Continuously help develop and refine the operational and compliance frameworks to support the business’s strategic goals, ensuring adherence to legal and regulatory requirements.

Technology & Infrastructure Oversight: Take ownership of the company’s IT and office infrastructure, ensuring seamless operations, regular maintenance, and adherence to safety protocols.

Data Management & Reporting: Ensure the timely and accurate management of client data and regulatory filings. Oversee client reporting processes and ensure deadlines are met.

Board & Executive Reporting: Provide regular and ad-hoc operational reports to the Board, CEO, and General Counsel. Identify areas of improvement and provide insights into operational efficiencies.

Team Collaboration: Work closely with the front office to ensure that client service levels are maintained and enhanced. Collaborate with internal stakeholders to drive continuous improvement across all functions.

Vendor & Partner Management: Manage relationships with external vendors, service providers, and IT consultants, ensuring the highest standards of service delivery.

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Required Qualifications:

Proven experience in operations management within the financial industry, ideally within wealth management, private banking, or family office environments.

Strong knowledge of compliance and regulatory frameworks applicable to financial services in Singapore.

Leadership experience in managing and developing high-performing teams, with a demonstrated ability to take ownership and drive results.

Technologically savvy, with experience in overseeing IT infrastructure, ideally with an understanding of digital architecture and software platforms.

Strong Microsoft office skills including PowerPoint and Excel.

Exceptional organizational skills and a commitment to operational excellence, with a focus on process improvement and risk management.

Strong interpersonal and communication skills, with the ability to collaborate across all levels of the business and build relationships with internal and external stakeholders.

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What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

Looking for an immediate starter, preferably with prior managerial experience. Candidates with knowledge and hands-on experience in major accounting software such as SAP or Workday are highly preferred.

Job Details:

• Contract: 3 year
• Location: West - Namly Avenue (nearest MRT : Sixth Avenue)
• Working Hours: Mondays to Fridays: 8.30 am to 5.30 pm (Wednesday : 8.30 am to 6.00 pm)

Job Description:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.
  

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process
  

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

1. Driving process simplification and lead the implementation of standardization and scalable processes.
2. Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
3. Involve in the development, migration and enhancement of the Source systems and Finance system.'

Qualifications:

1. Degree in Accounting, ACCA or equivalent professional qualification
2. At least 5 years of relevant commercial experience.
3. Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
4. Experience with system changes implementation and UAT.
5. Proficient in Microsoft Excel, Words and PowerPoint
6. Sound knowledge of GST and Withholding tax
7. Audit experience would be a plus.

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.go.persolkelly.com/job/apply/10470

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

• Position: Bridal Boutique Social Media & Operations Executive
• 5 Working Days, 9am-6pm,
• Require Committing on Weekend, 2 Off Per Week
• Basic Salary: $2,500 - $3,500 + Commission + AWS + VB
• Location: City Hall, Singapore

Summary: Serve & assist brides to dress in different of bridal, communicating and managing digital marketing on Instagram & Tiktok to reach more audiences and targeted customers. Candidate must comfortable to work on weekend based on schedule.

Requirements:

• Must experience in handling social media platform like Instagram or Tiktok.
• Must willing to work 5 days per week include weekend in wedding / event industry.

Job Scopes:

• Taking care of the bridal boutique for operation and marketing.
• Conceive and develop marketing strategies, Handling of social media in Facebook, telegram, tiktok, Instagram and so on.
• Attending to customer enquiries and assist in gown fitting
• Proactively introduce gowns, accessories, photography and video packages
• Organize marketing campaigns, related workshops and fashion runway shows
• Manage appointed supplier of gown & accessories , monitoring production of gowns.
• Maintain gown & accessories Inventory records
• Manage Sales enquires, issuing Sales Tax Invoice to clients, monitor CGS/Pricing for gowns and create packages.
• Liaise with tailor for gown alteration schedules
• Coordinate with stylists, models, influences and celebrities for Marketing projects
• Make Monthly, Yearly sales report and presentation materials.
• Coordinate with team of wedding planners
• Other ad-hoc related work which assigned by the management, from time to time.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Responsibilities:

• Responsible for processing all corporate actions events
• Monitor all cash/payments movements
• Process monthly securities reconciliation
• Handle trade confirmations
• Prepare periodic / management trade reports
• Assist in any UAT
• Other ad hoc duties as required

Requirements:

• Degree holder with at least 3-4 years of relevant experience in Banks or Financial Institutions
• Working knowledge in securities products is essential
• Proficient in MS Office Applications
• Able to work on rotational Public Holiday (1-2 times a year)
• Good communication and interpersonal skills
• Meticulous & independent

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers.

The successful candidate will work with the Asia Pacific team to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for the Philippines, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise.

The Market Specialist will be part of a data-driven analysis culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the Philippines team, enforcing on crisis response within the Asia Pacific region while specifically representing the Philippines market.
• Work as part of an On-call Operational structure to enforce critical content within SEO Markets with a higher focus on Philippines.
• Use a combination of language and Philippines market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to solve complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users in the Philippines market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protect advertisers, businesses, and remove friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools.
• Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impacts.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with Cross Functional Partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree and/or masters or equivalent experience
• Fluency in Tagalog is essential as this role will involve working on issues in the local language as well as dealing with external clients in the market
• 2+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Philippines market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Experience with training, quality assurance or metrics analysis

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

JOB OVERVIEW

The Regional Head of Operations – APAC (Health ) determines the long-term strategic goals for Operations in the APAC region for Health. The incumbent shall ensure business growth through directing and managing flow of operational activities to ensure these are delivered in accordance with the organization’s strategy.

This role has responsibility to plan and direct the operational performance, in conjunction with the functional Heads of, for all departments administering Health in the region. Responsibility will include strategy delivery, transformation, data, governance and control with full alignment with each department global head across Claims Management, Policy Management/After Sales Services, Medical/Care Centre, Data Analytics & Reporting and Operations Support.

The incumbent will report to the AP Health COO and be a member of the Health Global Operations Leadership team.

RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

1. Strategy formulation & Implementation

• Contribute to the development and refinement of AP Health Operations’ vision and strategy
• Support and Implement the AP Health Operations Strategic objectives across the APAC locations
• Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and returns to its shareholders
• The incumbent’s responsibility includes all countries in the region with the Heads of Operations of these countries/entities reporting directly to the Regional Head of Operations – APAC (Health )
• Liaise with other executive heads on the implementation of the company’s strategic and operational plans
• Develop, review, and report on the operations regional strategy, ensuring the strategic objectives are well understood and executed by the heads of department
• Project Management – plan, organize, and manage resources to bring about the successful completion of specific project goals and objectives.
• Deliver all aspects of Departmental Management including: Quality Hires and Training needs / Personal Development / Performance Monitoring / Team Building

2. Management of the overall Operations function:

• Ensure that the operations functions of the company are aligned with AGCS to run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan and operational plan objectives
• Maintain the administration, budgeting, monitoring, reporting, communication and liaison on all company affairs at a level acceptable to senior management
• Implement, maintain and manage an effective system of controls throughout the company, covering non-financial as well as financial controls;
• Ensure that operating objectives and standards of performance are owned by management as well as employees;
• Ensure that appropriate standards of conduct are established and complied with.
• Contribute to the yearly budget cycle in alignment with the Health COO approval and prudently manages resources within those budget guidelines according to company policy and within AGCS ethical corporate governance guidelines
• Management, monitoring, reporting and communication in regard to financial and physical resources, administration and budgeting of operations
• Analyse customer data and trends to develop scalable and flexible best practice solutions for client interaction and services across all locations
• Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, partners and official bodies.

3. People management

• Build and lead an effective and cohesive management team
• In consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division
• Align the performance with all heads of department within the division
• Ensure proper execution of performance management system
• Promotion of employment equity and transformation

MINIMUM REQUIREMENTS

To be successful in this position you will need to have the following skills/ experience:

• Bachelor’s Degree in any discipline; masters preferred

• Minimum 10 years extensive and relevant experience in management within the health insurance industry

• Legally permitted to work in the country of operations.

• Ability to carry out strategic communication internally and externally.

• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

BEHAVIOURAL REQUIREMENTS

• Demonstrate strong leadership and managerial skills and experience, with a hands-on approach; A penchant for being proactive

• Extensive knowledge of the industry and ability to manage a large operation

• Strong communication, attention to detail, time management and leadership skills.

• Ability to work independently and maintain focus under pressure.

• Excellent in strategic planning and execution, ability to manage multiple projects simultaneously.

• Knowledge of contracting, negotiating and change management.

• Work requires professional written and verbal communication and interpersonal skills.

• Ability to motivate teams to produce quality materials within tight time frames and simultaneously.

BEHAVIOURAL COMPETENCIES

Customer & Market Excellence:

• Strive for excellence at every touch point with the customer
• Foster state-of-art technical/operational knowledge and strive for continuous simplification
• Be the benchmark

Collaborative Leadership:

• Empower the team and provide purpose and direction
• Develop people, provide feedback and care to employee wellbeing
• Collaborate and exchange best practice.

Entrepreneurship:

• Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failure
• Take ownership and responsibility
• Embrace innovation and a culture that allows to make decisions without fear of retribution.

Trust:

• Act with integrity, honor commitments, tell the truth
• Foster diversity and inclusiveness
• Act transparently and promote corporate social responsibility.

REPORTING LINE

The position reports functionally to the Head of Health Asia, AGCS. The position also requires to coordinate closely across the board and with various entities internally and externally

2025 Graduate Trainee Program (Freight Operations Track):

This is an 18-month program designed to expose you to the fundamental components of agriculture, international shipping, maritime law and finance. The program is designed to launch, support and accelerate your career by providing the opportunity to work alongside and learn from highly skilled professionals and mentors with wealth of experience in the Shipping industry. It takes a certain kind of tenacity to stand among the best of them.

Depending on individual performance, you could expect to develop professionally in Freight Operations such as Finance, Laytime, or Vessel Operations after the program and beyond.

Application Process and Timeline:

Applications are now open on our LDC career webpage! (Deadline: 31 January 2025)

Interested applicants are requested to submit your updated resume at our LDC career webpage together with a cover letter, explaining why you are interested in this program and why you should be shortlisted.

Scope of Rotations:

Each rotation will cover different aspects of our global operations such as:

• Finance in Shipping
• Fundamentals of Maritime Contract Law & Laytime Negotiations
• Vessel Operations (Voyage Planning, Execution & Optimization)

Requirements:

• Recent graduates with Degree in Maritime/Shipping/Business studies or related field of study, and with strong academic records are welcome to apply
• Highly motivated with the drive to make a difference and question status quo
• Excellent communication and interpersonal skills
• Good analytical skills, attention to detail and accuracy
• Strong problem solving and numerical/analytical skills
• Ability to work independently and thrive in uncertain conditions, effectively managing challenges
• Ability to maintain professional attitude and adapt in a multicultural environment
• Prior internship/working experience in Maritime industry is a plus

Program Highlights:

• Personal and Professional Development: We are committed to fostering your growth through various learning experiences and avenues. You will be entrusted with meaningful projects that directly impact our global operations, thus providing you with invaluable real-world experience. Mentorship and guidance by industry experts and seasoned professionals at LDC will equip you with the necessary skills and knowledge to excel in the agribusiness sector.
• Diverse Community: Collaborate with supportive and diverse teams across the region to gain global exposure as you rotate through various functions, enriching your appreciation for our LDC culture. 
• Opportunities for Growth: Actively participate in company initiatives, embody our values, and strive for greatness. We provide opportunities to join our talent pool for steadfast advancement. Through various programs, we are committed to identifying and nurturing talent, providing clear & tangible pathways for career advancement. Join us to make a difference today!

Join the Louis Dreyfus Company Graduate Program – Freight Operations Track and unlock your potential for a rewarding career in the dynamic world of Freight!

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Responsibilities:

• Oversee and maintain the trade capture system to ensure timely and accurate reflection of all tank and truck movements.
• Manage the inventory system to monitor oil stocks in tanks and petrol kiosks.
• Handle and issue invoices related to sales and purchases.
• As time allows, gain hands-on experience with back office, credit, and operational tasks.
• Perform other administrative duties as required.

Requirements:

• Training will be provided
• Detailed orientated and meticulous
• Team player

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

The role of the Customer Program Manager will focus on supporting the Strategy/Operations & COS leader of APJC CX.

The role’s primary focus will be on driving business performance and running the business. To be successful in this role you will have strong business acumen, interpersonal and communications skills and excel at working across a dynamic team to help drive CX strategy and priorities with a strong understanding of the services/SW businesses.

• Act as a Critical point of contact and Business partner across CX, Sales, Finance.
• Institutional knowledge of Services, Financial & Operations Management > 6 years.
• Detailed understanding of the services portfolio and impact to Financials.
• Detailed understanding and governance of a P/L for CX APJC including, but not limited to bookings, revenue, margin.
• Detailed understanding and governance of Services Bookings forecast (renewals, new); representing software and services in Sales and CX forecast calls.
• Monitor progress on joint CX and ISS Plans and Targets to resolve issues and response to asks and highlight priorities where necessary.
• Develop and maintain strong relationship with Software and Sales leadership to collectively drive AOV growth across the region.
• Drive critical KPI (operational, financial, customer centric) related to Services/SW within the theatres which aligns with the success of the One Operating model.
• Oversight and execution of the operational and financial levers to help APJC CX deliver to its FY25 financial plan on a quarterly and annual basis.
• Build rigour around customer interlocks/QBR and proactively drive service delivery governance and stakeholder management.
• Deep dive into SW ATR by theatre with the renewals, sales and theatre leaders to improve adoption, leading to lower attrition and higher renewal rates.

Who You’ll Be:

We are seeking an candidate who is known for Operational Excellence. The ideal candidate will excel at understanding Operations, financial and program management. You will have a bias for action and accountability. You will be passionate about ensuring we drive value for our customers and our shareholders. You will ensure that the value creation from our employees is delivering the highest value for our customers as well as the individual’s career.

This role is an internally facing role and cross functional. It is fast paced, action orientated and constantly evolving. You will need and want to embrace change and ambiguity, iterating the approach as you test and learn.

Minimum Requirements:

• Minimum 12 years’ experience in Operations, financial and program management – including but not limited to the creation of business cases and the deep understanding of the CX P/L.
• Experience in understanding the SW/Services and program management.
• Minimum 5 years’ experience in APJC.
• Deep understanding of Cisco’s Portfolio across Product and Services.

Additional Requirements:

• Experience in Cisco’s Portfolio across Sales and CX.
• Extensive experience in operations and managing complex organizations.
• Experience in Customer Experience, Service Delivery and Customers Success.
• Strategic thinker with operational mindset.
• Excellent executive verbal and written communication skills, and experience presenting to Executive level (preferably board level) audiences internally and externally.
• Ability to influence and articulate business requirements through concise messages.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

POSITION GENERAL DUTIES AND TASKS :

At least 8 - 10 years’ experience in developing, implementing and maintaining IT systems

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
• Align system administration with overall strategic IT service direction and business needs
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives • Anticipate internal and/or external business challenges and/or regulatory issues
• Develop policies, procedures, and controls to ensure system security

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff • Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

1. Degree in Computer Science, Computer Engineering

2. Minimum 18 years of experience in developing, implementing and maintaining data projects or analytics systems with at least 8 years of project operation management experience

3. Highly-motivated self-starter who will undertake all activities to the highest professional standards

4. Must be cloud certified

5. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

6. Experience in managing a team in operations support and project implementation work

7. Certification in IT operation management is preferred

Our client a well-known Insurance business is hiring an Operations Advisor for a 12-month contract.

Key Responsibilities:

• Proficient in managing daily requests for unit trust transfers, from initiation of request to completion.
• Timely and accurate processing of unit trust requests
• Effective management and resolution of failed transfers.
• Provide seamless, efficient, effective, and value-added services to the front office.
• During processing, ensure adherence to established procedures, control guidelines, market regulations, and compliance framework.
• Action on mailbox inquiries
• Ad hoc tasks as assigned by the Line Manager.
• Serve as Processor or Checker for various tasks
• Account maintenance such as onboarding and updating assignments of Firms and Financial Advisors
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

• 1-2 years relevant experience
• Meticulous with good attention to detail.
• Curious mindset
• Strong interpersonal and communication skills, able to interact effectively with various stakeholders (Front Office, Fund Houses, other financial institution counterparties, etc.).
• Good knowledge and hands-on experience in transfers-related functions in Unit Trust (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

• Award winning restaurant chain originating from China.
• Operations Consultant to spearhead the brand’s establishment in Singapore.

Business Development & Operations Consultant (F&B Brand)

about the company

Our client is a well-known restaurant brand, originating from China known for its commitment to quality, and taste, and are in the midst of starting operations here in Singapore. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth beyond 2024.

key responsibilities:

• Business Planning: Create and monitor both annual and monthly business plans for multiple restaurants within Singapore, ensuring they align with and achieve the company’s goals.
• Profit Optimization: Analyze financial data and operational challenges, collaborating with restaurant teams to design and implement profit improvement strategies, with regular progress tracking.
• Quality Assurance: Conduct regular inspections to maintain consistent standards in food safety (QA) and Quality, Service, and Cleanliness (QSC). Identify issues, propose solutions, and ensure corrective actions are implemented.
• Talent Development: Manage and develop the talent pipeline for restaurants under your supervision, including conducting performance evaluations and preparing for future staffing needs.
• Staffing Allocation: Optimize workforce distribution across outlets within the region to ensure seamless operations across all locations.
• Financial Oversight: Enforce compliance with the company’s financial policies, particularly cash handling, to ensure secure and efficient cash flow management.
• Market Analysis: Conduct in-depth research on competitor activities and local market trends, providing insights that guide expansion plans and strengthen brand visibility.

qualifications & skills:

• A Bachelor’s degree or higher, with over 10 years of experience in the food and beverage industry, including at least 2 years overseeing multi-unit restaurant operations.
• Passion for the F&B sector; experience with managing large-scale chain restaurants or fast-food restaurants is preferred.
• Proven ability to identify challenges and develop solutions using data-driven approaches.
• Exceptional communication and cross-functional collaboration skills, with the ability to perform effectively under pressure.
• Strong organizational skills, with experience in coaching and motivating teams to achieve operational excellence.

If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.

(EA: 94C3609/ R23112482)

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Duration: 1 year

Location: Dhoby Ghaut/ Westgate/ Woodlands

Working Hours: Monday - Sunday (Any 3 days) 9am to 6pm/ 1130am to 9pm

*Must be flexible to work on shift

Responsibilities:

Blood Donor Registration

• Verify donor identity and particulars Register donors in the Blood Bank Computer System
• Ensure donor eligibility and check for outstanding deferrals
• Verify and affix correct donor details on printed labels
• Issue queue tickets for registered donors

Quantitative Haemoglobin (Hb)

• Estimation and Weight Taking
• Verify donor registration and weigh the donor
• Perform Hb testing and record readings
• Provide explanation and advice if donor does not meet Hb criteria
• Perform maintenance of Hb measuring meters and weighing scales

Donor Care

• Handle donor enquiries
• Assist donors in booking appointments
• Print and prepare DHAQ forms
• Issue and track car park redemption tickets

Donor Linking

• Accurately enter phlebotomy and blood collection results
• Check system entries against the number of blood units collected
• Securely store all DHAQ forms at the end of the session

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Responsibilities

• Overall in charge of the CSO and CSA team (frontline team)
• Champion the front line image of the Company to customers.
• Ensure accountability and integrity operational readiness of frontline team
• Promote and enhance frontline teams image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the teams operation is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Diploma with prior experience of at least 1-2 years in leading a team of customer service and general administration team (service of commercial vehicles) or similar trade (automotive/logistics/industrial)
• Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability
• Computer savvy (MS Office, CRM system)
• Possess strong leadership skills
• Mon to Fri 830am - 530pm, alternate Sat 830am - 1230pm, basic + standby allowance + 2 times bonuses
• Senoko Road, transport pick up provided
• Job Reference: L955R34Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Singapore Based (Boon Lay)
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Salary: $2, 500 - $3, 500
• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience; With experience in a similar supervisory role within Aftermarket Service Industry.
• Career Progression Opportunities

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.
• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.
• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.
• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities
• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.
• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.
• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.
• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

• Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

• Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• With experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• With understanding of EH&S standards and practices.
• With experience in conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279