We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Our client is a leading global cryptocurrency liquidity provider and trading firm. Established to bridge the gap between institutional and retail cryptocurrency markets, they offer deep liquidity, competitive pricing, and advanced trading solutions across a broad range of digital assets.

Responsibilities:

• Implement and manage Standard Operating Procedures (SOPs) to ensure accurate operational changes.
• Support trade settlement, asset custody, clearing, deposits, and withdrawals.
• Oversee and reconcile digital asset transactions and manage trade lifecycles.
• Act as a process owner for current functions and support technical and process enhancements.
• Understand and support clearinghouse risk management tools.
• Collaborate with product and tech teams to improve processes and automation.
• Manage projects, including timelines, updates, and Jira workflows.

Requirements:

• At least 5 years in operations, ideally in banking, brokerage, or fintech.
• Familiarity with fixed income, currencies, crypto, derivatives, or commodities.
• Background in clearing, settlement, and risk management roles.
• Knowledge of digital asset custodians and blockchain is a plus.
• Experience with futures, options, and OTC products preferred.
• Previous interaction with front office and senior management.
• Strong analytical and problem-solving abilities.
• Flexibility to work across time zones in a 24/7 environment.
• Resilience under high-pressure situations.
• Good communication skills.
• Ability to work independently.
• Bachelor’s degree in finance, economics, or a related field.
• Strong attention to detail and proficiency in MS Excel.

Cross-Border E-commerce Operations Assistant

Job Description:

• Responsible for the daily operations and sales management of cross-border e-commerce platforms.
• Develop and execute operational strategies to achieve sales targets and enhance the brand's international competitiveness.

Job Responsibilities:

1. Managed the operations and sales of cross-border e-commerce platforms (e.g., Amazon, eBay).
2. Develop sales plans, analyze data, and optimize operational strategies.
3. Plan marketing campaigns to increase product visibility and conversion rates.
4. Handle product selection, pricing, and inventory management while monitoring market trends.
5. Improve customer satisfaction, optimize user experience, and address customer feedback.
6. Build and manage the operations team, organize training, and enhance team capabilities.
7. Coordinate resources across product, logistics, and other departments to ensure smooth operations.

Job Requirements:

1. Bachelor’s degree or above, with over 5 years of experience in cross-border e-commerce operations.
2. Familiarity with platform rules and strong skills in data analysis and market insights.
3. Proficiency in English, with multilingual skills preferred.
4. Ability to work under pressure, with strong team management and communication skills.
5. Willingness to travel frequently to Singapore and Vietnam, with English proficiency required.

Smartkarma is hiring a Finance and Business Operations Analyst to optimize and enhance our finance, sales support, and operational processes.

About Smartkarma

Smartkarma is a leading data and insights platform empowering global investors, corporates, and financial decision-makers with actionable intelligence. We deliver premium market research, data, and analytics to drive informed decision-making in a rapidly evolving financial landscape. Join our dynamic team to contribute to a culture of innovation and excellence.

About the Role

We are looking for a numerically adept, tech-savvy, and highly proactive Finance & Business Operations Analyst to join our team. Reporting directly to the Finance Leadership, you will play a critical role in streamlining and accelerating processes across finance, sales, business growth, and operations. This role requires meticulous attention to detail, a methodical problem-solving approach, and a commitment to meeting deadlines.

Key Responsibilities

Finance

• Collaborate with the Finance team to improve the efficiency of key financial processes.
• Support Finance Leadership in managing vendor relationships and payments.
• Liaise with corporate secretaries, auditors, and tax vendors to assist CXOs and the Board.
• Prepare accurate, timely reports to inform strategic management decisions.
• Oversee systems related to talent management and staff benefits.

Business Operations

• Work closely with Sales and Account Management to:
  • Manage operational aspects of key accounts, including deal management, invoicing, and commission tracking.
  • Oversee end-to-end operations for house accounts.

Culture and Engagement

• Contribute to a positive workplace culture by organizing engaging social events, including town halls, monthly birthday celebrations, and team-building activities.

About You

Qualifications & Experience

• Previous experience in finance, business operations, or a related field.
• Diploma or Bachelor’s degree in Business, Finance, or Accounting (preferred).

Skills & Attributes

• Tech-savvy with strong commercial awareness.
• Excellent organizational and communication skills, including concise writing and presentation abilities.
• A collaborative team player who works effectively across all organizational levels.
• A self-starter with creative problem-solving abilities.
• Experience in a fintech company or high-growth startup is a plus.

Why Join Smartkarma?

• Competitive Benefits: Enjoy a competitive salary and comprehensive health coverage.
• Flexible Work: Benefit from a supportive work-from-home policy promoting work-life balance.
• Career Growth: Advance your career in a dynamic, innovative fintech environment.

If you're passionate about finance and business operations, thrive in dynamic settings, and want to make a meaningful impact, we’d love to hear from you.

Apply now and join the Smartkarma team!

The Finance & Operations Executive is responsible for responsible for monitoring and controlling all compliance aspects related to the financial and business operations activities. The key role is to be responsible for activities around monitoring the overall finance performance, timely MIS reporting, budgeting, and risk controls aligned to appropriate regulations and company standards. Additional duties include monitoring the performance and efficiency of the finance department through the provision of effective and timely feedback, methods, processes, and strategies, overall review & Integration of the overall financial results across all regions, divisions or projects, analyzing financial growth, risk impact and profitability relative to company. They will plan, organize, direct, control and coordinate the financial and accounting activities within the business units of the company.

MAIN TASKS:

• Prepare Budget across Company, projects, divisions, etc. Monitor planned vs actuals for changes across cost, revenue, headcount, other factors and provide detailed analysis.
• Budget Vs Actual tracking, investigating variances, Analysis of gaps, profitability, risks and recommend resolutions.
• Provide analysis on performance reports & profitability analysis for projects, divisions, resources, units, etc.
• Monitoring and setting control environment for the cost-benefit analysis.
• Review and identify potential risks, raise for timely discussion/action to management team as required.
• Identifies and drives required changes as required (capacity, regulatory, efficiency, etc.) and areas for improvement to arrive at quick solutions or resolutions.
• Improvement of Internal Controls, accounting processes, policies & procedures for overall efficiency.
• Maintain and track project-related financial & risk impacts.
• Ensure timely and accurate preparation of requested Management reports.
• Check operations are aligned to all the required regulatory compliances in the respective territory.
• Owns the efficiency of finance services, facilitating inter office and inter team communication and coordination.
• Manages key relationships with internal stakeholders and influences and negotiates with managed service operations departments within due timelines.
• Assists in the development of strategic plans for finance activity in conjunction with business unit managers.
• Constant communication and collaboration with both the project members and executive leadership. Presenting findings and status of projects to stakeholders and effectively communicating between teams and departments.
• Continuously lead process and systems improvements across various functions within the team.

Requirements

Educational Background:

• Bachelor’s degree in accountancy, Finance or Business Administration.
• CA or CPA with atleast 3 - 5 yrs working experience in a small to medium sized company.

Skills & Competencies:

• Solid knowledge of accounting and tax regulations and willingness to learn as is required as part of role. Articulate impact of these on business operations.
• Ability to articulate analysis, forecasts and translate it to action plans across different levels in the organization.
• Holds accountability for self and team members by taking appropriate steps to deliver individual and team/departmental goals.
• Excels at operating in a fast pace, shared responsibilities type of environment.
• Communication & Soft Skills: Strong verbal and written skills along with skills for critical thinking, decision-making and problem-solving.
• Excellent computer skills and proficient in excel, word, outlook, accounting softwares etc.

Job Duties

1）Prepare deal report after trader has confirmed deal recap.

2）Review Supplier contract and prepare sales contract. Ensure all the necessary department (legal, risk or finance) has reviewed. Ensure the necessary approval obtained timely.

3）Communicate with HQ for the necessary requirements of the loading and / or discharge of the cargo.

4）Communicate with supplier and surveyor to ensure that HQ requirements are conveyed and complied.

5）Clearing Vessel, send the documentary instruction and / or discharge order, appoint surveyor and track the phyiscal cargo movement, ensure the vessel loaded and discharged timely.

6）Ensure the credit term eg LC, prepayment or PCG are timely issued / received to avoid delay in loading and / or discharge. Communicate with Trade Finance and supplier to ensure smooth issuance of the credit security.

7）Updated the cargo files and / or ETRM system (if any) to ensure the information are up to date.

8）Any other duties as assigned.

Job Requirements

1）Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field

2）Familiarity with ETRM systems and trade life cycle management; comprehensive understanding of contracts, trade finance, and letters of credit.

3）Minimum of 3 years of experience in operations management, particularly within the trading or oil and gas industry, with a strong understanding of crude oil logistics and trading processes.

4) Proven ability to work collaboratively in a fast-paced environment and lead cross-functional teams to achieve operational goals.

5) Ability to manage multiple tasks and maintain accuracy while reconciling voyages and storage to identify discrepancies.

6) Competency in Mandarin to be able to liaise effectively with native Mandarin-speaking stakeholders and to understand Chinese documents.

SALT is hiring Operations Research Analyst (Music publishing) for one of the Social Media clients on a yearly renewable contract role. You are expected to think creatively about ambiguous issues, passionate about problem-solving and will also be able to work across teams and regions.

What you’ll do:

• Manage day to day ongoing operations with music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners regarding onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - to scale operations support workflows across teams
• Develop a deep expertise in music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights-based decisions and actions

What you’ll bring:

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

If you think this will be an ideal job move kindly reach out to me Jaya @[email protected] alternatively you may apply via the system

CEI No: R1659595 / EA No: 07C3147

You will be working directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack. Our internship program is the primary way we identify top young system engineers for our Technology Operations teams, paving the path toward earning full-time opportunities at Jump.
Incumbents will be work directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack.

WHAT YOU’LL DO:

• The Tech Ops Intern will work with traders, operations, exchanges, and developers to optimize the trading environment and investigate and solve system issues.Build automation to manage and improve the production trading environment and proactively monitor the overall health and performance of the trading platform
• Work closely with our world-class technology organization to:Analyze and troubleshoot complex system, software, and networking infrastructure issues
• Design, implement and optimize network infrastructure for proprietary low latency trading applications at various data centers throughout the world
• Work closely with risk management and trading teams to coordinate changes and manage incidents
• Manage and assess operational risk of change control into the production environment
• Define and document process and procedure
• Other duties as assigned or needed
  

SKILLS YOU’LL NEED:

• Major in Computer Science/Engineering, Information Systems, or related technical field
• Experience working with Linux/UNIX OS including advanced commands and shell scripts
• Practical working knowledge of python
• Understanding of networking concepts such as routing, multicast, ethernet
• A rigorous, detail-oriented approach to operations
• Ability to operate and communicate clearly under pressure
• Desire to work in a collaborative, team environment with a positive can do attitude
• Reliable and predictable availability
  

User Operations Lead

Location: Singapore

User Acquisition and Growth:

• Lead the development of acquisition strategies, including creative referral programs, compelling platform campaigns, and engaging social media promotions.
• Develop incentives, rewards, and personalized campaigns to optimize the user acquisition funnel, increasing sign-ups and deposits.
• Analyze and refine key conversion metrics to drive improvements and maximize the efficiency of the user acquisition funnel.

User Conversion and Engagement:

• Formulate and implement flexible operational strategies to improve new user registration, deposit, and trading conversion rates.
• Drive strategies to enhance asset retention and keep existing users active, ensuring a seamless user experience.
• Use segmentation to optimize user engagement, improving retention and loyalty across the platform.

Cross-Department Collaboration:

• Work closely with product managers, analysts, regional operations, and branding teams to create integrated growth plans that align with company objectives.
• Ensure operational activities complement product updates and marketing campaigns to amplify their effectiveness.

Team Leadership and Optimization:

• Lead and Inspire the User Operations Team: Manage and mentor a high-performing team, fostering professional development while driving execution excellence.
• Enhance Team Efficiency:Develop streamlined processes and tools that improve collaboration, decision-making, and operational efficiency.

Key Qualifications

Education:

Bachelor’s degree or above in marketing, data analysis, management, or related fields.

Professional Skills:

• Expertise in user growth models, referral strategies, and lifecycle management.
• Data-driven with exceptional analytical skills to craft precise, targeted growth strategies.

Language Proficiency:

• Strong command of both English and Chinese, with English as your primary working language.

Soft Skills:

• A strong sense of responsibility, self-motivation, and the ability to drive projects to successful completion.
• Exceptional communication, coordination, and team leadership skills, with the ability to inspire and achieve breakthrough results.

Experience:

• Over 5 years of experience in user operations, preferably in the cryptocurrency, fintech, or internet industries.
• Experience working at a renowned internet company is a plus.
• Proven success in leading teams of 5 or more and achieving ambitious growth objectives.

Growtheum Capital Partners (GCP)

GCP is a Singapore headquartered private equity firm targeting investments primarily in Southeast Asia and India.

This position will be based in Singapore.

Core Function & Responsibilities

Assist and co-lead in driving value creations in portfolio companies, focused on IT / Systems

• Driving value across the portfolio through consistent interaction with management of the portfolio companies and Investment Team, and driving strategic initiatives and exits for portfolio companies, with focus on data analytics, IT and systems related initiatives
• Lead in designing data-driven solutions for portfolio companies on matters including trends analysis, budgeting, pricing, sales & marketing, cost optimisation and other strategic decision making.
• Working collaboratively with investment team to manage the full life cycle of portfolio companies from on-boarding, executing strategic and operational plans, monitoring financials, board and executive management governance and preparing companies for exit
• Participating in annual leadership reviews, board effectiveness review and strategic reviews of portfolio companies.
• Reviewing portfolio company operations, evaluate management teams and portfolio company boards
• Monitoring KPI trends across portfolio to monitor operating results, including performance against budgets
• Regularly update and discuss on portfolio companies’ performance with Investment Teams
• Advising management about key matters that impact the business on a short and mid-term period, in order to make a meaningful contribution to the realization value creation opportunities jointly identified by the Investment and Portfolio & Operations Teams

Requirements

• Ability to speak English, Mandarin and Bahasa Melayu or Bahasa Indonesia required
• Passionate in portfolio management and the financial markets
• 5-8 years of Consulting and/or Private Equity experience
• Team player with excellent technical and interpersonal skills

About Company:
Our client is a newly opened restaurant located in a 4-star hotel at Central of Singapore. With head chef from Tokyo, Japan, they are offering wonderful Japanese and French fusion cuisine.

Job Description:
- Greet customers and take orders accurately.
- Serve food and beverages promptly and courteously.
- Handle cash transactions and operate POS systems.
- Maintain cleanliness and hygiene in the dining and kitchen areas.
- Assist with food preparation and stocking supplies.
- Provide excellent customer service and address customer inquiries and complaints.
- Work collaboratively with team members to ensure smooth operations.

Job Requirements:
- Knowledgeable in alcohol like cocktails and sake.
- Skills in stirring and shaking cocktails are preferred.
- Able to work on weekends and Public Holidays.
- Good team player and self-motivated.
- Passionate about service and people.

Compensation:
- Working Location: 3 mins walking distance from MRT Chinatown
- Working hours: 8am - 9pm
- Working days: 5 days/week
- Meal allowance provided
- Annual Leave, Medical Leave, Opportunities for career advancement
- The opportunity to work in a prestigious 4-star hotel setting
- Starting with 11 days of AL

Full Time:

• 5 days work week
• Weds to Sun: 8am to 9pm

Service Crew Responsibilities / Requirements:

• Availability to work around peak hours, including early mornings, weekends, and holidays.
• Provide information and assistance (product or service) to customers.
• Monitor the surrounding condition
• Keep the work environment cleaning duties and responsibilities
• Maintain stock of goods
• Handle the customer's complaint

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description:
- Attend onboard for maintenance, inspection, repair, troubleshooting, and modification.
- Manage field activities and schedule.
- Resolve malfunctions.
- Oversee repairs and technical improvements.
- Install new systems and technology.
- Ensure proper maintenance of onsite equipment.
- Supervise and direct technicians/engineers onsite.
- Make service reports with details of job progress, working/traveling time, technical advice, and recommendations if any.
- Report and share job progress with the superior.
- Provide technical support and training for customers, service agents, and internal teams.
- Arrange necessary parts and drawings and send them to agents.
- Maintain tools in good condition for safety and high-quality service.
- Create manuals/support documents to share experiences with other engineers.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share it with internal teams.
- Review maintenance lists and service reports for sales support.
- Cover all Technician responsibilities.

Job Requirements:
- Minimum diploma in electronic/electrical engineering or relevant.
- Minimum 4 years of experience in vessel main engine automation systems or related field.
- Proficiency in relevant engineering principles, hands-on experience with equipment or systems, and good knowledge of electrical systems.
- Strong problem-solving skills and attention to detail.
- Ability to stay updated with the latest industry advancements and technology.

Compensation:
- Monday to Friday 9am to 6pm
- OT pays
- AWS
- Travel allowance
- Company phone provided
- 14 days AL
- Group insurance covered

Job Description

This position also provides administrative support to the sales management personnel, assists in developing and implementing the sales strategy to drive revenue growth for the company.

Key Responsibilities:

• Manage the sales pipeline and ensure it is up to date and accurate
• Provide sales support to the sales team, including creating sales reports, analyzing sales data, and coordinating sales activities
• Work closely with the sales management personnel to develop and implement the sales strategy
• Assist in developing sales presentations and proposals for large clients
• Provide administrative support to the sales management personnel, including scheduling meetings, managing travel arrangements, and preparing expense reports
• Develop and maintain relationships with key customers and industry partners
• Coordinate with other departments to ensure effective communication and alignment of goals
• Provide regular reports on sales performance and market trends
• Attend sales meetings and contribute to the development of sales plans and strategies
• Attend industry events and conferences to keep up to date with market trends
• Any other ad-hoc duties assigned

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in sales support or sales management, preferably in a B2B environment
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Proven ability to build and maintain relationships with key customers and partner

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

• 5 days work week (Monday to Friday, 9 am to 6 pm)
• 1 years Contract can convert to Permanent staff
• MNC based Travel Agency
• AWS provided

Travel Operations Executive

Job Responsibilities:

• Handle in-bound and outbound trips (Mainly Japan related)
• Handle hotel reservations, respond to inquiries about rates, and check availability.
• Manage restaurant reservations for clients.
• Coordinate and schedule transportation, including buses and other modes of transport.
• Arrange tour guides and facilitate interpretation.
• Coordinate ticket arrangements for attractions like Night Safari and USS.
• Organize and maintain documents and data.
• Handle ad-hoc tasks as required. (Example: provide on-site assistance for customers in case of emergencies, sudden illnesses, or injuries.)

Job Requirements:

• Experience in office work, including data entry.
• Meticulous and able to handle data entries accurately and efficiently.
• Proficiency in Mandarin language will be necessary to liaise with mandarin speaking clients.
• Understanding about Japanese language will be a plus point (NOT a must)
• Ability to respond to issues in case of emergency, considering the industry's 24/7 operation.
• Experience in the travel industry will be an added advantage.

Interested applicants, please send your resume to Tiffany (R1104633) for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

a) Oversee CSR and SA team to ensure AOG support, order fulfilment towards customers’ service for satisfaction.

b) Responsible for daily customer support and service for purpose of MRO sales related matters to meet the Sales Repair target plan including account management, preparation of proposal, quoting, payment matters, liaison and fulfilling sales & repair orders.

c) Handling of warranty claims and manage customers’ complaints with the team.

d) Ensure MRO TAT follow up, communicate targets, achievements and justify the discrepancies and propose alternative solutions when appropriate.

e) Propose best commercial solution according to customer needs, in compliance with SEDSA strategy and customer’s expectations.

f) Monitor, analyze and improve MRO activities on LRUs.

g) Secure good relationship with customers via interactive mode of communications.

h) Ownership of overall customer satisfaction / perception of SEDSA as an MRO site.

i) Daily monitoring and communicate all repair flows between SEDSA and customers to ensure smooth operation, efficient communication and service rate/OTD being met.

j) Involve in any special mission, such as imminent AOG, expedition of specific order, delivery discrepancy, quality complaint, etc.

k) Follow up on delivery schedule for sales orders and repairs status with Workshop / Supply Chain/ Planner.

l) Generate reports for analyzing KPIs to improve performance

m) Provide guidance and support to team members. Promote Safran culture to empower people.

n) Set-up processes and KPIs for the team; support business and quality audits.

o) Participate in the Continuous Improvement projects in Customer Service Department (methods) to promote efficiency and productivity.

p) Actively participate and contribute to HSE initiatives & Corporate HSE programs and in HSE risk communications & mitigations.

q) Comply with all health, safety and environment (HSE) regulations as prescribed by law and company’s policies.

r) Any other duties assigned.

Our client is actively searching for a Manager, (Building Operations/ WSHO), Estates to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The incumbent will manage the day-to-day operations and maintenance of the campus, all aspects of building, workplace safety and fire safety, improvement projects which entail feasibility studies, budgeting, project management, procurement, regulatory compliance and design review, quality assurance and timely delivery for successful handover. The incumbent will drive initiatives to enhance effectiveness and efficiency of divisional policies, system and processes to support the operations and services of the University in its current campuses and the new Campus.

The responsibilities of this role are:

• Develop, review and update Environment, Health and Safety (EHS) policies and related documents in the safety management system. Formulate and administer comprehensive Risk Management and review safe work procedures.
• Enforce safety rules & regulations to ensure good and safe work environment. Conduct regular safety inspections, recommend control measures, monitor and improve WSH performance.
• Conduct and facilitate monthly safety committee meetings, coordinate and organise campaigns, trainings and WSH activities to enhance safety awareness and knowledge.
• Conduct incident and accident investigations and recommend corrective / preventive actions.
• Advise the division on matters pertaining to EHS issues and the application of licenses and liaise with the relevant authority for license and permit issues.
• Conduct and coordinate fire drills and the formation of CERTs and obtain Fire Certificate in compliance to Fire Safety Act & Regulation.
• Audit, inspect and test all fire alarm and protection systems to ensure compliance to Fire Safety Act & Regulation.
• Collate and prepare WSH reports for reporting and presentation to the HOD.
• Develop, implement, review, update emergency preparedness & response programs and procedures to protect lives and organisation assets.
• Responsible for all aspects of facility management and maintenance activities, addition/alterations, upgrading/refurbishment works to the estate that includes building services, Mechanical & Electrical (M&E) systems, security system, housekeeping, security services, horticultural, general logistics and regulatory requirements.
• Manage service providers deployed at the estate and ensure they maintain appropriate quality standards, adhere to maintenance work order executions, preventive maintenance compliance, timely delivery, facility resource management and inventory control.
• Ensure that service providers carry out works with the necessary risk assessments and safety work procedures in place to manage works and project risks.
• Obtain stakeholders’ requirements to plan and review space programme for the development of campus, buildings and facilities to support University's academic, administrative and student activities.
• Any other duties as assigned from time to time.

The ideal candidate will need to have the following qualities and experience:

• MOM registered WSH Officer and qualified Fire Safety Manager.
• Minimum 8 years of relevant working experience as a WSHO and FSM, preferably in the tertiary education environment with recognised Degree / Diploma, preferably occupational safety and/or environmental health or related fields.
• Familiar with local regulatory requirements related to workplace safety and health, and all other aspects of safety.
• Possess ISO and OHSAS knowledge and implementation. Certificates in QEHS Internal Auditing (ISO 9001, ISO 140001, OHSAS 18001) will be significantly favoured.
• Proven track record in managing functions such as policy, planning and project management.
• Self-driven, resourceful team player with good analytical, communication, writing and interpersonal and change management skills.
• Proficiency in MS Office applications, relevant Singapore Standards, Codes of Practices, and regulatory guidelines.

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organizations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernize their organisation / technology, and position themselves for the future. We support
this through a range of services focused on growth, productivity, ways of working, and digital transformation.

As part of a PwC’s global reach and breadth of capabilities, we work closely with our internal network of experts and innovation centers while partnering with external technology and industry leaders to drive
lasting change for clients.

About the Role

As a FS Technology Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the FS S&O practice as part of the broader team. From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates for general IT strategy and digital/technology transformation projects in the FS industry. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.

As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.
From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services,
you will have your client’s futures in mind by pre-empting their problems and showing them how we can
help.

About you

You are likely to be a Financial Services Technology professional with the following key attributes:

• 5-8 years experience in a management or technology consultancy and/or industry
• Experience in aligning business and technology strategies, designing innovative technology solutions to solve complex business problems, preferably in FS industry
• Good understanding of emerging digital and technology topics and trends with broad digital/technology skills and knowledge to lead work within one of the following architecture domains of enterprise, applications, data, or infrastructure including cloud
• Understanding of architecture design principles and experience in architecting modern financial services digital solutions
• Strong analytical skills, problem solving ability and conceptual thinking, comfortable in a hypothesis-based environment and ability to frame strategic challenges from a technologist perspective
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Minimum of a bachelor’s degree preferably in an IT/Computer Science, Engineering or related discipline
• Agile, Scrum, AWS / Azure Solutions Architect, DevOps or equivalent certifications will be advantageous
• Flexibility to travel within SEA region

Funeral Operations Manager (1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.