At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior/Manager, Sales – Leisure & Luxury (Singapore) to join our team!

As a Senior/Manager, Sales – Leisure & Luxury (Singapore) we rely on you to:

• Responsible for multi-property implementation of sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels.
• Responsible for implementing all sales activities to maximize business opportunities and revenues in their specific area of responsibility, in order to achieve and to exceed the segment goals for the Singapore hotels
• Develops strategies to secure and/or maintain preferred hotel status for global accounts and optimizes revenue contribution from these managed accounts for all Singapore hotels.
• Solicits and drives all negotiated–transient and group leads to achieve the set segment sales goals and targets for the Singapore hotels.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Participates in development of the Area Sales Plan, budget and market audits, and implements corresponding sales action plans with the Leisure & Luxury sales team.
• Supports the development and maintenance of the client database and all other sales systems. Establishes and maintains up-to-date client profiles in all relevant systems.

Requirements

• Effectively bilingual in English and Simplified Chinese to liaise with associates/clients from China Market
• 3-5 years of relevant working experience, preferably in Hotel industry.
• Able to maintains the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, colleagues and employees.
• Strong leadership, communication, and interpersonal skills to effectively manage a sales team and build client relationships.
• Excellent negotiation, presentation, and influencing abilities to secure new business opportunities.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Senior / Manager, Events to join our team!

As a Senior / Manager, Events we rely on you to:

• Work directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conduct venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provide menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinate food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Work independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develop close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintain an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observe and follow events management service guidelines and standards according to Events Manual.

Job Requirements:

• Candidate must possess at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.
• The successful candidate will be required to wear company issued uniforms in adherence to the property's grooming and uniform guidelines

Are you looking for a challenging job? Why not join a New Start-Up?

We are searching for a friendly, passionate, and service-oriented individual to work closely with the Co-Founders in pioneering the business and developing a new business concept with the best practices in the market.

We offer attractive remuneration with a commission structure to the right candidates.

Job Description

• Identify and develop new sales leads
• Manage existing client accounts
• Provide consultation and proposal for employer requirements
• Provide professional sales support
• Negotiate/close deals and handle customer feedback
• Focus on revenue retention and revenue growth to meet sales target
• Monitor and report on sales performance
• Collaborate with the Co-Founders to ensure weekly, monthly, and quarterly targets are met and exceeded.
• Assist with marketing and promotional project
• Support the team with any other duties as and when assigned
• Attend project/consultant meetings where required
• Strong initiative to train and support helpers in need.
• A creative personality that will be able to accept changes from time to time
• A solid team player.

Must have CEI (Certificate of Employment Intermediary - FDW)

Job Requirements

• 3 years similar working experience, preferably with a Maid Agency
• Strong desire to excel in serving others
• Energetic and proactive and has excellent communication skills
• Work under pressure with minimal supervision
• Comfortable liaise with Indonesian, Filipino & Myanmese

Interested candidate please send your resume to [email protected] or WhatsApp to 8206-2822.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Lead and manage large-scale projects from initiation to completion.
• Develop and maintain project plans, including cost estimates, budgets, schedules, and resource allocation.
• Coordinate with stakeholders to ensure project objectives are met.
• Monitor project progress and identify and address any issues or risks that may arise.
• Manage project scope, timeline, and budget.
• Ensure compliance with regulatory requirements and industry standards.
• Communicate and collaborate with clients, vendors, and internal teams to ensure successful project delivery.
• Provide leadership, guidance, and mentorship to project team members.
• Prepare and present project status reports to senior management.

• Bachelor's degree in Engineering, Construction Management, or related field.
• PMP certification.
• Minimum 8 years of experience in project management, preferably in large-scale projects.
• Strong knowledge of project management methodologies and best practices.
• Excellent leadership and communication skills.
• Ability to analyze complex problems and make sound decisions.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).