With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

The Job scope for warehouse operations typically includes a range of tasks and responsibilities to ensure efficient storage, management, and distribution of goods. Below are the main areas of focus:

1. Inventory Management

• Receiving Goods: Inspecting, counting, and recording incoming shipments.
• Stock Management: Ensuring accurate stock levels and updating inventory records.
• Cycle Counting: Conducting periodic inventory checks to identify discrepancies.
• Storage Organization: Allocating storage space efficiently based on product type, size, and demand.

2. Order Fulfillment

• Picking and Packing: Retrieving items for orders and preparing them for shipment.
• Shipping Coordination: Preparing shipping labels, arranging carriers, and dispatching goods.
• Quality Assurance: Verifying the accuracy and condition of orders before shipment.

3. Equipment Operation

• Operating machinery like forklifts, pallet jacks, and conveyors to move goods.
• Conducting routine maintenance or reporting issues with warehouse equipment.

4. Warehouse Organization

• Maintaining clean and orderly workspaces.
• Implementing storage solutions to optimize space utilization.
• Adhering to organizational systems like FIFO (First In, First Out) or LIFO (Last In, First Out).

5. Safety and Compliance

• Workplace Safety: Following safety protocols to prevent accidents.
• Compliance: Ensuring operations meet legal and regulatory requirements, including those for hazardous materials.
• Incident Reporting: Logging and addressing workplace accidents or product damage.

6. Administrative Tasks

• Recording transactions in warehouse management systems (WMS).
• Generating reports on stock levels, order statuses, and operational efficiency.
• Communicating with procurement, sales, and logistics teams to align operations with business needs.

7. Team Coordination

• Assigning tasks to team members and monitoring performance.
• Training new staff on warehouse procedures and equipment use.
• Addressing team issues and ensuring smooth collaboration.

8. Continuous Improvement

• Identifying inefficiencies and implementing process improvements.
• Adopting new technologies to streamline operations.
• Monitoring KPIs like order accuracy, lead time, and inventory turnover.

Additional Roles (Depending on Scope):

• Reverse Logistics: Managing returns, repairs, and recycling of goods.
• Cold Storage: Handling perishable items with temperature control.
• Cross-Docking: Directly transferring goods between incoming and outgoing trucks.

Warehouse operations roles can vary depending on the size and type of the warehouse (e.g., retail, manufacturing, e-commerce).

What you'll be doing

• Oversee linen, laundry, and food services, ensuring quality, safety, and timely delivery to meet patient needs
• Manage bed utilisation, optimising patient flow and coordinating admissions and discharges with clinical teams
• Handle claims management, ensuring accurate submission and compliance for timely reimbursements
• Conduct regular hospital inspections, maintaining compliance with health and safety standards
• Lead procurement, vendor management, and project execution to ensure efficient hospital operations
• Supervise staff performance, training, and development, while managing budgeting and financial efficiency

What we're looking for

• Bachelor’s degree level and above in Healthcare Administration, Business Administration and/ or related studies
• 5 - 7 years of experience in similar healthcare operations management, perferably in a hospital setting
• Proficient in project management and financial analysis

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The People Ops Manager is a key member of the People Operations team in helping support a SHIELD to be a great place to work for our employees globally. We're looking for a passionate and motivated individual, that is able to execute functions independently and yet work collaboratively to support our People Ops projects in a fast pace environment.

Responsibilities

• Plan and coordinate SHIELD's workforce to best use our employees’ talents
• Link SHIELD’s management with our employees
• Plan and oversee employee benefit programs
• Serve as a consultant with other team leads advising them on human resources issues
• Work alongside internal teams to drive the end-to-end recruitment processes
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures

• Bachelor's Degree in Business or related fields
• Minimum 5 years of relevant experience
• Ability to work independently and as a team player in a fast-paced environment
• Problem solver with strong initiative and meticulousness
• Have a strong affinity for critical thinking, hands-on execution, and result orientation
• Demonstrated capabilities with people and project management
• Versatile and has strong perseverance mindset
• Excellent verbal and written communication skills

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Understand all aspects of restaurant service and understand how each role contributes to the overall dining experience
• Prioritise the needs of guests and strive to exceed their expectations.
• Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
• If dishes require tableside preparation or presentation, you will be required to perform these duties
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Be willing to assist colleagues and step in wherever needed to ensure that guests receive the best possible service at all times.

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange an interview.

• Manage and steer suppliers (e.g. instructors, fleet management, facility management, simulator experience) according to clearly defined processes and up to the highest standards to guarantee a smooth operation of the upcoming Porsche Experience Centre (PEC) in Singapore
• Develop and implement detailed operations guidelines including all relevant processes for the daily operations
• Take initiative to improve operational processes and plans consistently, and measure the success of the various experience formats for continuous optimisation in regard to quality, efficiency and financial KPIs
• Manage the PEC car pool and work closely with the enclosed Service department (workshop) to ensure a safe and efficient usage of each car
• Coordinate closely with internal stakeholders to promote an integrated cross-departmental working culture and cross-functional support, and continuously assess any rising needs and plan measures accordingly
• Liaise with Porsche AG and other PECs around the world to exchange best practices and top keep innovating the experience offer at the PEC Singapore

• Bachelor’s or Master’s degree in marketing, leisure event management, business administration or related disciplines
• Minimum 5+ years relevant working experience in automotive, event planning or related business area
• Well-established project management skills, and aptitude for managing multiple suppliers simultaneously
• Highly motivated team player with a customer focused mindset, excellent communication and interpersonal skills, and strong attention to detail with a solution-oriented attitude
• Willingness to work in a multicultural environment and to work on weekends
• Fluency in written and spoken English, any additional regional language skills is advantageous
• Racing licence and/or ‘Porsche Certified Instructor’ certification is a plus

• Permanent Position
• Opportunities for professional growth and development.
• Up to $10,000 + Bonus + comprehensive benefits package

We are looking for a Talent Acquisition Ops Manager with a strong operational background to lead the TA team and to drive structured and data-informed recruitment operations, and managed TA Projects.

Responsibilities:

• TA Operations: Oversee and refine talent acquisition operations, focusing on reporting, metrics analysis, and performance insights to support recruitment goals.
• Lead the onboarding of TA related systems, working with vendors and technical teams to ensure seamless integration and user adoption.
• Develop presentation decks and reports to communicate recruitment metrics, strategies, and progress to key stakeholders.
• Prepare approval papers and executive summaries to support strategic decisions and initiatives within the talent acquisition function.
• TA Project Management: Drive talent acquisition projects, including process improvements, system implementations, and policy enhancements, to optimize recruitment operations and efficiency.
• Team Leadership: To lead the TA team in best practices and processes, providing direction and support to ensure effective talent acquisition activities, while fostering a collaborative and high-performing team culture.
• Vendor Management: Build and manage strong vendor relationships, negotiating customized services to align with talent acquisition needs and overseeing agreements.
• Evaluate vendor performance, negotiate terms as needed, and manage contracts to support recruitment strategies.

Requirements:

• Min 8-10 years of proven experience in talent acquisition operations, including reporting, systems onboarding, and vendor management.
• Strong proficiency in Excel, with the ability to analyze datasets and create meaningful insights for reporting.
• Ability to drive TA projects, skilled in presenting data and strategies to stakeholders and senior management.
• Experience in vendor services management to meet talent acquisition objectives.
• Experience leading TA team is preferred.
• Meticulous and has an eye for details.
• Good written/communication and interpersonal skills, able to lead and work with cross functional teams.
• Excellent problem-solving and analytical skills

Interested applicants, please submit updated resume in MS format via the Apply button.

Position and remuneration will be commensurate with skills and experience.
We regret that only short-listed candidates will be contacted.

Careerally Pte Ltd | EA Licence: 24C2215
EA Registration No: R1874897

MAIN DUTIES AND RESPONSIBILITIES

1. To perform the full scope of operations roles for Multimodal Freight services, not restricted to quotes, rates negotiation with carriers/liners/agents, cargo reservation, shipment confirmation, collection/delivery, shipment execution, permit declarations, cargo transfers, pre-alerts, and billings.
2. To coordinate with co-loaders, support export/import/cross trade shipments and updating of shipping status.
3. To ensure all dangerous goods handling and live animals handling are according to SOP and IATA regulations.
4. To ensure all air/sea freight shipment (pick up & deliveries) are performed according to SOP and provide timely updates and constant support to customers.
5. To ensure the office and warehouse premises are secured at all times.
6. To attend to all phone calls and emails promptly.
7. To deliver proactive and efficient service level for all shipments.
8. To secure all company's property, information, safeguard goods and customers' data at all times.
9. To work closely with Sales team to identify potential business opportunities for new businesses.
10. To rotate standby duties for after office hours emergency calls.
11. To carry out any other duties as may be expected in a post of this level.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Position Summary:

The Admin and Operations Assistant plays a key role in supporting the daily administrative and operational functions of the company. This role involves coordinating office activities, assisting with operations-related tasks, and ensuring smooth communication between departments. The successful candidate will be highly organized, detail-oriented, and capable of multitasking to ensure the efficient running of operations.

Key Responsibilities:

• Assist in the preparation and coordination of operations-related documentation, such as contracts, reports, and project plans.
• Monitor and update event timelines and deadlines, ensuring that tasks are completed on time.
• Support the Operations/ Marketing team in daily activities and special project events.
• Perform office admin and general administrative duties such as maintaining office supplies, air ticket purchase, accommodation and transportation arrangement.
• Prepare and manage documents, reports, presentations, and other administrative materials as required.
• Assist with the preparation and coordination of company events/ team bonding, meetings, and conferences.
• Handle claims and submit forms
• Provide ad hoc support to other departments as required.

Qualifications:

• Minimum of 1 year of experience in HR and administration or a related field.
• Minimum diploma/degree in Business Administration or related field
• Strong knowledge of HR processes, office management, and administrative duties.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent communication, interpersonal, and organizational skills.
• Strong attention to detail with the ability to multitask and meet deadlines.

Role Purpose (Why do we need this role?)

This role is needed for:

The primary role is to ensure that operational terminal and port costs are analysed and reconciled as soon as vessels depart so that accurate load/discharge cost are captured/accrued within the mandated deadlines. He/She is expected to collaborate closely with relevant depts within the Agency to achieve this objective and will need to communicate with HQ Operations/Cost Team to tackle operational issues arising, addressing variances and be responsible for maintenance of an up-to-date tariff of suppliers’ contracts in Solverminds (CVP modules).

The role will also cover the Agency operational needs and the candidate will be required to work with the HQ Finance from a revenue recovery, cost control, and AP/vendor management’s perspective.

In addition, the candidate must provide administrative back up to ensure that the Agency continues to run smoothly with the support.

Role Accountabilities (What is this role responsible for delivering?)

Operations Duties

· Terminal Cost Calculation: Calculate container/Cargo terminal costs based on operational requirements and relevant cost factors. Take responsibility for maintaining an accurate operational list, which includes capturing all chargeable units and those of partner slot units. This involves double-checking data entry and verifying information to maintain data integrity.

· Collaboration with the Operational team, Finance team, and Digital team to gather necessary information, resolve any discrepancies, and ensure timely and accurate reporting.

· Maintain proper documentation of terminal costs and prepare reports which may include cost breakdowns, variance analysis, and trend analysis to improve the accuracy and efficiency of cost calculations, and reporting process.

· Verify and Issue POs under SAP for operational purchase pertaining to crew expenses and all other 3rdparty principals outside Swire Shipping Pte Ltd.

· Assist operations team on other Solver minds CVP modules.

· Liaise with Treasury on issuance of banker’s guarantee for regulatory Authorities such as ICA, and cargo terminals.

· Facilitating cash to master in liaison with Operations and Treasury

Finance Duties

· Prepare and post journals for month-end close (i.e. agency revenue, crew advances/bonus, logistics expenses reclassifications, and all adjustments relating to Agency). He or she is required to work independently and has a comprehensive understanding of GL codes and apply the necessary parameters for different financial transactions.

· Institute agency fee recoveries against Ship Management for services rendered pertaining to crew change fees and expenses.

· Liaise with other 3rd party principals and AR on agency fees and cost recoveries pertaining to agency services rendered in respect of crew change and other cost outlays incurred on behalf of such principals. This includes performing reconciliation, matching and clearing of GL account.

· Assisting the Operations team in monitoring and extracting invoices in relation to cost recovery.

· Extracting and sorting of PSA/PSA Marine invoices on a regular timely basis. This includes assisting AP to identify the cost center and advise AP on the ownership of the bills.

· Work with AP to ensure prompt process of vendors’ invoices including highlighting areas of concern and resolution on disputes.

· Resolve Cost team’s queries on voyage cost and vendor management.

· Analyse port rebates in PSA and JP in accordance with the Port Agreement/Contracts. Compute/distribute the apportioned proceeds across the relevant trades.

· Prepare monthly Admin Cost variance reports including highlighting exceptional cost to reporting managers.

· Prepare yearly admin budget and review quarterly admin re-forecast.

· Provide any other statistical reports as and when required.

Admin Duties

· Collate the Agency Monthly Performance (KPI) in consultation with the HODs as part of the monthly review exercise on our agency performance.

· Maintain and Update the Share Point page for the Agency Department.

· Manage the storage of documents within the agency and when required, to arrange proper labelling on documents for off-site warehouse storage. Periodically to review the documents stored off-site and where it is practical and permitted, conducts disposal of such documents.

· Assist the Agency dept in all admin functions including, season carpark renewal for agency staff, stationery needs, general upkeep of the agency area.

· Provide admin support for operations dept (in handling 3rd party principals) including hotel bookings, owner’s expenses payment arrangements, new vendor set-up, etc.

Safety

· Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).

· Challenging and stopping unsafe acts and behaviours or unsafe conditions.

· Comply with the Global Safety Standards, Polices and Operating Procedures.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications:

· Diploma in Business Administration or equivalent

· 3 years working experience with finance background

· Comprehensive understanding or experience with GL codes, independent journal preparation, cost recovery, vendor invoice processing, and financial reporting preferred

Technical/Professional Skills:

· MS Office proficiency

· Ability to prioritize tasks and work under deadlines to ensure timely delivery of accurate cost information and departmental result.

· Strong attention to detail and analytical skills to accurately calculate and validate terminal costs.

· Shipping experience and/or knowledge of container/cargo terminal operations and related cost factors will be an added advantage.

Main Tasks:

• Programming and managing daily operations for bunker tankers – loading and delivery.
• Proper bunker scheduling with the goal of optimizing time and reducing cost.
• Ensure all sales and purchases are keyed into system data entry and relevant sheets are updated timely.
• Ensuring proper documentation of bunker deliveries and loadings.

Key Responsibilities:

• Work closely with Traders to ensure all orders are scheduled and executed as instructed.
• Monitor each order is supplied smoothly and keep customers informed on ship activities, personnel, and fleet changes.
• Identify possible diversions from planned schedule and resolving them before problems arise during supply or loading.
• Main contact point for customers and suppliers when problems arise.
• Coordinate with external parties to ensure commercial operations are carried out efficiently.
• Cooperate and communicate with the Finance Department to supply complete and accurate documentation.

Requirements:

• Excellent communication and negotiation skills.
• Positive attitude and competitive spirit.
• Good interpersonal skills and able to work well with others.
• Proactive and show initiative.
• Proficient in Microsoft Excel.
• Experience in the industry and knowledge of bunkering and marine fuels is an added advantage.

Job Specification:

• Willing to work late shifts to answer phone calls and coordinate bunker operations.
• On call 24 hours
• Flexible and adaptable to ever changing situations.

Education/ Experience:

• Minimum a Diploma in Maritime or other relevant discipline
• No experience welcome to apply

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

Benefits:

• Food provided
• Health insurance
• Work from home

Schedule:

• Day shift
• Early shift
• Late shift
• Monday to Friday
• Night shift
• On call
• Shift system
• Weekend availability

Supplemental Pay:

• 13th month salary
• Retention bonus

Work Location: In person

Application Deadline: 20/12/2024

Expected Start Date: 02/01/2025

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Advisor
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a customer-focused and detail-oriented Service Advisor to serve as the primary contact for our customers and workshop team, delivering exceptional, prompt, and seamless service while ensuring all automotive service and repair needs are met with professionalism and efficiency. The successful candidate will manage the entire service process, from initial customer contact to final vehicle delivery, ensuring that all services align with the brand’s high standards and foster a positive atmosphere that builds trust and ensures customer satisfaction.  

• Handle customer interactions and service consultations by warmly welcoming customers, actively listening to and understanding their concerns, utilising diagnostic tools and software to accurately identify vehicle issues, and providing clear and concise explanations of services, repairs, and maintenance procedures, while also supporting customer enquiries.
• Manage the overall service workflow to ensure efficient service delivery, including scheduling appointments, preparing accurate job orders and cost estimates with necessary services, parts, and labour, closely monitoring progress, proactively updating customers on their vehicle status, and effectively communicating any additional service requirements with both customers and technicians.
• Identify opportunities to recommend additional services and products, such as extended warranties, service packages, accessories, special offers, and promotions, to encourage customer adoption and support the achievement of aftersales targets.
• Review completed jobs with technicians to ensure that no details are overlooked and all services meet Porsche and industry standards before vehicle handover, providing a thorough explanation of the completed work to customers to ensure their satisfaction.
• Accurately document all work performed, including parts and labour, to maintain complete repair records, while overseeing the billing process to ensure accurate invoicing.
• Follow up on customer satisfaction surveys and resolve any complaints or issues promptly and effectively, collaborating with various stakeholders and crafting responses to achieve customer satisfaction targets.
• Stay updated on the latest automotive technical advancements, industry best practices and service procedures for Porsche vehicles

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Previous experience as an Automotive Service Advisor, particularly with a luxury car brand, is highly preferred.
• Proficiency in Dealership Management Systems and diagnostic tools.
• Detail-oriented with a positive attitude and a strong commitment to delivering a best-in class customer experience.
• Ability to work independently and collaboratively as part of a team, with excellent communication and interpersonal skills, and the ability to effectively interact with both internal and external stakeholders.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience
• Ability for a 5.5 day work week

Job Responsibilities:

· Greet guests warmly and welcome them to the restaurant.

· Present menus, make recommendations, and take accurate food and drink orders.

· Serve food and beverages promptly and courteously.

· Clear and reset tables after guests have finished dining.

· Respond to guest inquiries and requests in a timely and polite manner.

· Process bills and handle payments accurately at the counter.

· Maintain cleanliness and organization in the dining area.

· Adhere to health and safety standards to ensure a safe dining environment.

· Collect guest feedback and report to management to improve service quality.

· Collaborate with kitchen and other staff to ensure smooth service operations.

· Other ad-hoc duties/ projects assigned by Director or Chef.

Requirements:

· Previous experience in a restaurant or hospitality environment is preferred but not mandatory.

· Strong communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Excellent customer service skills with a positive attitude.

· Flexibility to work shifts, including evenings, weekends, and public holidays.

· Team player with the ability to collaborate effectively with others.

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally.

Who you are:

As our business and platform continue to grow rapidly, we are expanding our team and seeking a highly skilled Director, Revenue Operations for Asia-Pacific (APAC) to oversee the delivery of revenue-driving initiatives across Business Development, Client Servies (CS), and BD Advertiser. The Revenue Operations department is pivotal in driving commercial priorities, scaling processes through continuous improvement and innovation, and ensuring operational excellence.

In this role, you will be a key member of the Regional Revenue Operations team, responsible for supporting the regional implementation of global initiatives, developing localized best practices, acting as a strategic thought partner to APAC BD/CS leadership, and ensuring seamless communication across markets. The ideal candidate will have a strong operational background, excellent project management skills, and the ability to collaborate effectively with both regional and global teams to achieve successful execution in a fast-paced environment. Your ability to navigate a diverse and complex region and continuously refine operational strategies will be crucial. You thrive in ambiguity and driving forward solutions.

Success in this role will be defined by your ability to strategically anticipate the evolving needs of commercial leadership, proactively drive high-impact initiatives with autonomy, and consistently deliver transformative operational solutions that align to both the broader objectives of your regional stakeholders and to the global initiatives that they must align to.

What you’ll do:

• Serve as the strategic operations lead for the commercial team in APAC, influencing through actions and results rather than authority.
• Operate in a player-coach capacity, balancing individual contributions with mentoring a small team, with the potential to lead and scale the team as the business grows.
• Act as a main point of contact for all APAC operational aspects within the commercial team, ensuring smooth and effective operations.
• Collaborate deeply to ensure cohesive execution of strategic initiatives with cross-functional teams including Marketing, Commercial and Sales Training, Sales Strategy, Product, Finance, and Legal to support the commercial organization.
• Anticipate leadership needs and autonomously drive initiatives that align with commercial priorities.
• Develop and implement localized best practices that align with global initiatives, ensuring they are effectively communicated and adopted across markets.
• Manage multiple interconnected initiatives in a complex, matrixed environment, ensuring all projects are delivered on time and meet strategic objectives.
• Continuously identify and implement process improvements to enhance operational efficiency and effectiveness.
• Takes a customer first approach and leads any change management efforts related to process/system improvements and organizational restructuring to ensure smooth transition and adoption of new practices
• Serve as the voice of the APAC commercial teams needs in the development of global process and tooling

What you bring to the table:

• 10+ years of proven experience in a sales or client services strategy & operations function, with programmatic or advertising experience being a plus.
• 3+ years of proven experience in a player-coach role with direct team management and mentorship responsibilities.
• Proficiency in multiple languages is a plus with the ability to communicate effectively across diverse linguistic and cultural backgrounds.
• Strong technical and operational aptitude with the ability to manage complex projects and processes.
• Passion for understanding and adapting to local cultures and work practices.
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Highly organized, with the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
• Ability to influence stakeholders and senior leadership through results-driven actions rather than formal authority.
• Proven ability to build strong relationships with VP-level leaders and above., and drive consensus with multiple stakeholders across complex issues.
• Analytical mindset with experience in creating strategic plans, setting success metrics/goals, and adapting them based on performance.

Proven experience in retail management or a supervisory role.

Analytical mindset with a focus on problem-solving and decision-making.

• Customer-focused mindset with the ability to handle challenges calmly.
• Flexibility to work weekends, holidays, and extended hours as needed.

As a Service Delivery Manager, you will be responsible for managing day to day support of medium scale maintenance projects meeting customer’s requirements and Service Level Agreements.

The activities include ensuring that the team conduct health check, conduct application monitoring, handle customer queries, investigate incidents reported, resolve the incidents and apply fixes and also to ensure that incidents reported are tracked and resolved till closure and to assist in training and guiding junior team members.

What will you do? 

Project Delivery

• Act as a focal point for all support related queries and issues
• Review transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with support team to ensure that all support tasks and deliverables meet quality and service levels
• Ensure that regular reviews of the services provided (Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)) are conducted to maintain alignment between the services and the expectations of the customer
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Notify/escalate critical issues or variations to service levels to Program Director / Service Delivery Director (SDD)
• Review and approve service request/enhancement effort, schedules and risk plans
• Review and raise resource requirement
• Responsible for resource forecasting and planning
• Review, monitor and report project health status

Customer/Vendor Management

• Liaise with third party vendors, customer technical teams and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the services delivered is provided to the customer (including monthly or weekly service delivery reports) with the agreed timeframes
• Business Development
• Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
• Be involved in pre-sale activities

Team Management

• Delegate tasks effectively by providing clear and specific instructions and goals

• Plan, track and monitor the tasks assigned to the team leader/ members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

This is a 6-months contract (maternity cover).

• Plan, manage, review and implement all aspects of exhibition fabrications, design, technical drawings and operations relating to the realise of the exhibitions.

• Manage and work closely with internal and external stakeholders, including artists, curators, fabricators, qualified person (QP), exhibition and graphic designers for the exhibition setup.

• Ensure projects are delivered on time, within scope and budget in accordance to the safety, design and material specifications.

• Handle all necessary administration duties, including procurement of goods, preparation of Tender documents, Bill of Quantities and Purchase Requisition for the setting up of the exhibitions.

• Analysing and managing production risks, monitor progress and provide alternative solutions such as sourcing of appropriate materials and relevant vendors.

• Review and keep up with current trends and best practices that may have an impact on exhibition planning, logistics, fabrication and design related issues.

• Onsite supervision during exhibition setup and manage day-to-day operations, including repairs to exhibition builds.

• Perform other roles, such as duty manager role for exhibition checks, and/or store inventory when required.

• Occasion late night/weekend works as and when necessary.

• Performs other ad-hoc assignment when required.

• Diploma/Degree in Engineering or Architecture related field with 2 3 years relevant working experience in museums or related industry.

• Familiarisation of government agency act or regulations e.g. BCA, SCDF, workplace safety requirements.

• Good organizational, analytical, and problem-solving skills.

• Good interpersonal and communication skills, both written and oral.

• Proficiency in Microsoft Office (Excel, Outlook, Word, PowerPoint and Teams) for daily work.

• Able to understand technical drawings and proficiency in AutoCAD and edit CAD drawings.

• Self-motivated, responsible, driven, resourceful, a good team player and able to multi-task and adapt work approaches to the situations.

• Good knowledge in choice of materials, budget and quality control, resources planning and on-site operations.

• Ability to pay attention to details and handle administrative work.

• Experience with installing large scale public artwork is an added advantage.

Responsibilities:

User Engagement and Conversion

• Maintain strong user relationships, optimise user engagement strategies, and drive increased purchase conversions.

CRM Operations and Optimisation

• Create and execute effective push notifications and email marketing campaigns.
• Analyse sales performance data to refine product recommendations and content strategies.
• Continuously monitor and improve open rates, click-through rates, and overall conversion funnel performance.

Content Strategy and Copywriting

• Develop compelling push notification and email marketing content, aligning hot-selling products with relevant themes.
• Optimise copywriting to maximise open and click-through rates.

Social Media Trend Analysis and Product Recommendation

• Stay informed about trending topics on social media.
• Actively participate in team discussions to plan and implement timely push content strategies.
• Proactively identify and recommend products that align with current trends.

Cross-Functional Collaboration

• Collaborate with the Onsite Operations team to analyse and leverage the performance of content and products.
• Foster teamwork to amplify results and optimise future campaigns.

Requirements:

• Bachelor’s Degree in Marketing or a related field.
• No prior experience required, but relevant internships or 1-3 years of cross-border e-commerce experience is a plus.
• Passion for shopping and e-commerce industry.
• Strong attention to details and ability to thrive in a fast-paced start-up environment.
• Proactive, positive attitude, and excellent communication and coordination skills.
• Proficient in Microsoft Excel for data analysis and visualisation.
• Excellent English copywriting skills.
• Bilingual in English and Mandarin in order to communicate with Chinese speaking counterparts in HQ on a daily basis.

Job Description

• Installation & Commissioning: Assist in setting up and testing vessel navigation and hydraulic equipment.
• Maintenance & Repairs: Support routine servicing, troubleshooting, and replacement of components.
• Annual Performance Tests (APT): Help conduct tests to ensure compliance with industry standards.
• Inspection & Documentation: Perform equipment checks, maintain service records, and prepare reports.
• Customer Support: Provide on-site technical assistance and address client queries.
• Other Duties: Carry out any additional tasks assigned by the supervisor.

Requirements

• Education: Enrolled in Marine, Electronics, or Mechanical Engineering programs.
• Skills: Basic knowledge of navigation and hydraulic systems, strong problem-solving, and teamwork abilities.
• Practical Needs: Physically fit for outdoor/offshore work and willing to travel.
• Preferred: Certified in Basic Safety Training and familiar with IMO standards.
• Language: Bilingual in English and Chinese to interact with Chinese-speaking clients.
• Availability: Immediately available.

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

An operations specialist is responsible for the accurate and timely fulfillment of orders. This role may also involve other tasks such as inventory management, customer service, and e-commerce sales:

• Order fulfillment: Pick, pack, and prepare items for delivery
• Procurement: Identify, source, and evaluate suppliers to ensure quality, cost-effectiveness, and timely delivery of goods and services
• Inventory management: Use Shopify & Excel to update inventory levels, replenish stock, and ensure adequate inventory
• Inventory control: Conduct regular inventory audits and reconcile discrepancies to maintain data accuracy.
• Customer service: Handle customer inquiries via whatapps & email and provide excellent service
• E-commerce sales: Set up and manage e-commerce sales and promotions, and update product descriptions and images

Other responsibilities may include: Processing returns, Scheduling deliveries, Managing payments, and Receiving and restocking items.

Some requirements for this role may include:

• At least two years of related experience
• Strong experience with e-commerce marketplaces
• Attention to detail and good follow-up skills

Requirements:

- Passionate about giving back and working with seniors and differently-abled crafters

- Strong excel knowledge & passion to go above and beyond.

- Strong knowledge of supply chain principles, inventory management, and vendor management.

- Proficiency in software (such as Quickbooks, Shopify) and Microsoft Office (Excel, Word, PowerPoint).

- Excellent negotiation, analytical, and problem-solving skills.

- Strong communication and interpersonal skills to collaborate effectively with suppliers and internal teams.

- Collaborate effectively with cross-functional teams to achieve key deliverables, fostering mutual support and team success.

Suitable For:

- Mothers

- Retirees

- Candidates recovering from burnout

_________________

Others:

• Lunch provided, working hours from 10 am to 6 pm, Monday to Friday

• Walking distance from Dover MRT station

• Salary: $1,800 to $2,000

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations of the Aircon Team in PRISM+

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Liaising with customers to arrange appointments for installation
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations