Key Responsibilities:

• Installation & Commissioning: Install, configure, and commission environmental testing equipment such as climate chambers, temperature control systems, and other specialized products at customer sites.
• Maintenance & Repair: Perform routine preventive maintenance, troubleshooting, and repair work on company equipment to ensure optimal performance and minimize downtime.
• Calibration Evaluation: Perform calibration on products according to ISO requirements.
• Technical Support: Provide on-site and remote technical support to clients, diagnosing issues and offering solutions to operational challenges.
• Customer Training: Conduct technical training sessions for clients to ensure correct operation and maintenance of products.
• Documentation & Reporting: Accurately document all service activities, including installations, repairs, and maintenance, ensuring that service reports are submitted in a timely manner.
• Management Tools Management: To maintain and manage all tools, test equipment, parts, and assets.
• Product Testing & Validation: Assist with testing equipment functionality and performance to meet required specifications, as well as validate system installations.
• Spare Parts Management: Coordinate with the spare parts team to ensure availability of critical components for repairs and maintenance tasks.
• Compliance & Safety: Adhere to company and regulatory safety standards during installation, maintenance, and repair work.
• Continuous Learning: Stay up-to-date with latest products and industry trends to enhance service delivery.

Qualifications & Skills:

• Diploma or Degree in Mechanical, Electrical, Electronics, or Mechatronics Engineering (or related field) with HVAC certification is a plus.
• At least 1-3 years of relevant experience in equipment installation, maintenance, or repair, preferably in the environmental simulation or testing industry.
• Strong technical knowledge in electrical systems, refrigeration technology, and mechanical processes.
• IT competency in Outlook, Teams, SharePoint and OneDrive and Microsoft Office 365, especially Excel.
• Familiarity with PLCs and control systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Attention to detail, inquisitive mindset, ability to analyse data and solve complex problems.
• Good communication and interpersonal skills to liaise with customers and collaboration with internal teams.
• Ability to work independently and manage multiple service tasks.
• Willingness to travel locally to customer sites.

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

No experience is welcome to try, training will be provided.

Working time: 8.45am to 5.45pm

Job Description

• Indoor sales support
• Handle customer enquiry & suggesting solution based on customer’s requirement
• To build and maintain good rapport/relationship with existing customers
• Filter potential customer
• Understand AC/BL/ST/ACT product knowledge
• Provide Technical seminar for local & overseas customers
• Handle customer’s technical enquiries, field service & setup support
• Understand AZ network product together with PLC (if possible)
• Provide network setup support to customers

Requirements

• Proficient in Microsoft Word, Excel, PowerPoint
• Good communication skill, warm hospitality, work attitude
• Able to accept new challenges
• Willing to learn new technical contents
• Good negotiation skill
• Able to work independently

Education requirements

• Degree or Diploma in Electronic Electrical Engineering (EEE) or any related Engineering course of study
• Simple trouble shooting skills

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

Job Responsibility

• Ensure new business applications are processed accurately and efficiently within the stipulated service standards and adhere to company guidelines and regulatory requirements.
• Ensure timely follow up and processing of new business applications and accuracy in policy contract issuance.
• Assist to monitor the new business submission volume to ensure that there is no backlog.
• Manage enquiries / complaints and perform service recovery when necessary.
• Identify inefficient process and escalate to Head of New Business for assessment and improvement.
• Support new product launches in terms of new business processing.
• Develop and maintain excellent relationships with internal stakeholders, intermediaries and distribution channels.
• Any other tasks assigned by the company.

Requirements:

• Minimum a Degree / Diploma in any discipline, having insurance qualifications / certifications (i.e. LOMA (FLMI), M5, M9 and Health Insurance etc) will be an added advantage.
• Minimum 2 to 4 years of relevant experience in life insurance operations
• A good team player and possess insurance knowledge including life insurance product, basic underwriting concepts, business and regulatory practices.
• Customer centric and a good team player with excellent communication and interpersonal skills
• Proficient in MS Office.

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

(CENTRAL) - near Napier MRT

5 days’ work (Flexi Arrangement)

Responsibilities:

• Managing Production of all company Products

• Manage strategic forecasting of production to ensure all products are available to meet local and export orders

• Work with the sales team to ensure order fulfilment in a timely manner

• Ensure all raw materials (botanicals, ethanol, bottles, labels etc) are in stock to meet production requirements

• Implement just in time stock management where suitable

• Lead optimisation of production and implement strategic Inventory Planning

• Work with the Financial Director to manage lead times and payments for all inventory management

• Work with the General Manager and Founders to manage the Customs Process’s

• Manage staffing requirements within the Distillery including full and part time team members

• Product Development – work with the team to develop new products, limited releases, white label projects

• Event & Industry Representation – Attend Industry Events to represent Tanglin

• Team Building – Managing recruitment, HR and Team Development as the production team needs to grow

• Regulatory Compliance – Implement and enforce a cleaning process both inside and outside the distillery

• Equipment and Machinery – Understand the equipment we use, ensure all equipment is clean and working in an optimal manner. Manage maintenance, parts with our suppliers.

• Lead hands-on execution of initiatives alongside your teams

• Foster a positive, inclusive, and engaging work environment

• Ensure compliance with local regulations and company policies

• Production demands may from time to time require extended working hours to full large orders

Qualifications:

• Relevant educational background and/or industry certifications

• 5+ years distillery/brewery experience

• Culinary background is advantageous

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

About:

• Basic Up $3k + AWS + VB
• Mon - Fri, 8.30am - 6pm

The Role:

• Attend to inbound enquires & process clients' orders / claims
• Liase with client and arrange shipping schedules
• Manage calls & faxes
• Prepare LOC, import and export documents for shipments
• Other adhoc general admin duties

Requirements:

• Diploma/Degree may apply
• 2-3 years experience in Customer service / logistics

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Ngo Chong Hao Philbert
Registration Number: R23116537
AlwaysHired Pte Ltd
EA Licence No: 24C2293

Mon to Fri - 8am to 5.30pm

Job Description

Attend to customer enquiries and complaints, including on-site calls

Recommend preventive measures and provide prompt and effective resolution to technical problems

Assuage dissatisfied customers with prompt resolutions for any product or service issues

Provide guidance and technical assistance to service teams and sub-contractors on service assignments, testing and commissioning; verify and prepare payment to sub-contractors

Remain actively involved in the implementation of department strategies and initiatives such as service value-chain businesses

Update Service information system and follow up with all necessary paperwork diligently, timely and accurately for smooth operation of the department.

Job Requirements.

Diploma/Degree in Mechanical Engineering

Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems

Resourceful with good analytical and interpersonal skills

Strong communication skills

Good team player with ability to lead and multi-task

Possess Class 3 driving license will be an added advantage

Company Description

AGG Group Pte Ltd is a dynamic agency based in Singapore, combining youthful energy with decades of experience. The company has a proven track record of delivering award-winning projects, results-driven campaigns, and large-scale international events for globally renowned brands.

Role Description

This is a full-time on-site role for an Account Manager at AGG Group Pte Ltd in Singapore. The Account Manager will be responsible for managing client relationships, overseeing projects, and ensuring the successful delivery of campaigns. Key tasks include communicating with clients, developing strategies, and collaborating with internal teams to meet client objectives.

Qualifications

• Client Relationship Management and Project Management skills
• Excellent communication and interpersonal skills
• Identifying new business opportunities, suggest company services that maximize client satisfaction
• Ability to develop strategic plans and campaigns
• Experience in the marketing or events and advertising industry
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and project management tools
• Diploma / Bachelor's degree in Marketing, Business, Communication, or related field

As the Finance Manager, you will play a pivotal role in managing the financial health of our Singapore, Bali and New Zealand operations, ensuring the accuracy and integrity of financial data while driving continuous improvement in financial processes. You will be responsible for budgeting, financial reporting, treasury, and compliance functions, working closely with senior management and the Group Finance Team to support strategic decision-making. Additionally, you will coordinate local administrative and payroll matters, while referring to the Corporate HR policies of the Genoa office.

You will administratively report to the Singapore Managing Director and functionally to the Group Finance Team.

Key Responsibilities:

1. Manage all financial operations, including financial reporting, budgeting, and forecasting for Singapore, Bali and New Zealand offices.
2. Ensure compliance with local tax regulations, corporate governance standards, and company policies.
3. Oversee the company’s treasury functions, including cash flow management, banking relationships, and hedging strategies.
4. Prepare and analyze financial statements, providing actionable insights to support strategic business decisions.
5. Implement and monitor internal controls to safeguard company assets and improve operational efficiency.
6. Liaise with auditors, tax advisors, and legal professionals to ensure compliance with financial regulations.
7. Support senior management in the preparation of annual budgets and financial forecasts.
8. Supervise payments made by the Fratelli Cosulich Dubai and Catalano Bali and New Zealand offices, assisting in the preparation of financial statements for these entities.
9. Coordinate local administrative and payroll activities, in line with company policies.
10. Adhere to Corporate HR policies in collaboration with the Group HR team.
11. Lead or support special financial projects, including system improvements and process optimizations.

Requirements:

1. Bachelor’s Degree in Finance, Accounting
2. Minimum 5-8 years of experience in a finance-related role.
3. Prior relevant experience at an international financial audit firm is preferable.
4. Strong understanding of Singapore financial regulations, tax compliance and accounting standards.
5. Proven ability to manage financial operations in a dynamic and fast-paced environment.
6. Experience in treasury management and hedging will be highly advantageous.
7. Strong analytical and problem-solving skills with the ability to provide strategic insights.
8. Strong curiosity and a desire to learn and improve
9. Advanced knowledge of Excel

FRATELLI COSULICH GROUP

Fratelli Cosulich Group is a global player with more than 130 companies, in over 27 countries, involved in a variety of activities, with a focus on the shipping industry, and a rich history from 1857.

Are you ready to start a professional journey in a family-owned Group with a proud history of success that is looking towards the future through investments in new fuels and cutting-edge technologies?

https://career.cosulich.com/jobs/finance-manager

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Purpose

The Body shop Manager directs work activities of the Body shop staff, including their observance of deadlines and productivity levels, as well as the maintenance of quality standards. Contributes toward achieving targeted profit for the department and maintains customer satisfaction standards, while containing expenses.

Duties and Responsibilities

Operational Management

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

General

1. Direct work activities of Body shop employees, including their observance of deadlines and productivity levels.

a. Conduct daily brief /monitoring on attendance, productivity, workplace safety and other Body shop matters.

b. Conduct daily follow up to ensure repair jobs executed timely to meet delivery deadlines.

c. Enforce quality repair work done consistently through correct usage of tools and repairs methods.

d. Ensure in-process check and final quality inspections done to achieve zero return jobs.

e. Ensure adequate protection on customers' vehicles and their belongings treated with care.

2. Handle customer complaint and provide resolution in timely manner.

3. Enforce control on supplies/consumables usage to reduce wastage.

4. Establish/enforce procedures/tools to monitor repair progress, with recovery process in place to handle expected delays or overdue cases.

5. Identify problems, develop and introduce systems and procedures to streamline efficiencies.

6. Create/distribute periodical reports to management on repair status and Bodyshop performance indicators.

I am currently recruiting for a Clinic Manager for a Private Surgical Eye Clinic based in the CBD. This clinic has been established for a number of years' but was recently purchased and rebranded by a new doctor and they are looking to build out a new team to service their patients.

They are looking for you to help maintain the clinics excellent standing and reputation whilst also helping them to modernise and improve.

The Clinic Manager will be responsible for:

• Lead and train a team of Clinic Executives and Optometrists to ensure efficient clinic operations and excellent patient service.
• Oversee consistency in clinic protocols, including patient registration, queue management, medication dispensing, invoicing, and compliance with MOH guidelines.
• Manage inventory, accounts payable/receivable, and perform front desk duties while supporting overall clinic performance in consultation with senior management.

The Clinic Manager will be / have:

• Min 2 years of leadership experience in the operations of a specialist clinic.
• Strong communication skills, positive attitude, and ability to lead a team effectively.
• Adaptable to dynamic environments; familiarity with claims and/or experience using Plato CMS is a plus.

If you feel you would be suitable then please get in touch for a further conversation.

Reg No. R1871342
BeathChapman Pte Ltd
Licence no. 16S8112

Responsible for delivering Service revenue and overseeing parts inventory & supply, preventive maintenance (PM), and installation/repair/maintenance

· Plan and formulate mid to long term service strategy along business vision and strategy

· Review, plan and prepare Service Department’s budgets, forecast and management reports

· Manage Customer Call Centre to review quality claims and requests from customers and distributors.

· Manage Service inventory in right level and manage subcontractors effectively and efficiently

· Lead service team to perform PM, service, secure customer’s acceptance of the preventive maintenance or repair. (PM involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the instrument performs to Rigaku’s specification)

· Qualify the instrument after service repair by executing operational and performance protocols including running verifications.

· Coach/mentor and develop Service Engineers and create Asian Service Network jointly with distributors to improve the company’s reputation among customers

This list is not inclusive of the total scope of job function, ad hoc assignments maybe assigned from time to time according to management’s request

Requirements

· Bachelor’s degree in Engineering or related discipline

· Minimum 10 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment with min 5 years’ in leadership role

· Power user in Excel, able to create high-quality spreadsheets to interface with accounting software

· Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.

· SME in analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems

· Ability to exercise independent judgment, subject matter expertise and principles of influence and rational systems in making decisions and performing tasks

· Fluent in English plus at least one of Asian languages to best communicate with stakeholders’ and our strategic distributors within the Region

· Strong business acumen with excellent cross-cultural communication skills

· 50% of regional travel anticipated

Responsibilities

• Achievement of sales & Orders, profit, and strategic objectives for the assigned regions
• To provide strategy, vision & actions plan to increase the loyalty and sales of the ASEAN customers for company Products & Solutions
• To actively participate & contribute towards the completion of Country Growth Plan (ASEAN, Oceania)
• Expand new customers for ASEAN, Oceania
• Expand our SI and distribution network for ASEAN market
• To conduct monthly review with distributors for early project detection & opportunity for ASEAN
• Debt Monitoring & Collections
• Engage in active sales visit with distributors, consultant, SI, Panel Builder and End User.
• Support for Market studies and feed backs to Japan (Market Information, Competition & Pricing, Customers behavior, Market values)

Requirements

• At least 5 years in Sales and Marketing or Business Development
• Experience in product support for pre-sales and post-sales to distributors, OEM, consultants, end users
• Possess creativity in problem solving
• Highly motivated individual
• Good presentation and interpersonal skills
• Proven track record in sales of industrial products
• Strong knowledge of drives, VFDs and its industry applications
• Knowledge in Automation market, OEM applications
• Able to travel within ASEAN regions

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

Job Details

Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

The role:

NPDL’s Ship Management Team is responsible for ensuring the safe, reliable and compliant operation of our fleet of container, general cargo and other managed vessels operating primarily in the Asia Pacific region, including New Zealand and Australia. We strive to continuously improve our ship management activities, with an overarching goal of being a “best in class” ship manager. Working in a complex, ever-changing environment we work hard to stay ahead of the pack.

To help us achieve this, we are looking for a Deputy Fleet Manager who will play a crucial role in supporting the General Manager, Technical & Marine, by overseeing the efficient operation and maintenance of our marine fleet. You will be coordinating fleet activities, managing maintenance schedules, ensuring compliance with safety and regulatory standards, and leading the marine team. In addition, you will enhance fleet performance, optimize resources, and support the strategic objectives of the fleet management department.

Here’s what you’ll do:

Fleet Operations Management

• Manage daily marine fleet operations, including vessel scheduling, deployment, operational efficiency, and preventative maintenance plans to ensure vessel reliability.

• Monitor fleet performance metrics and implement improvements.

• Ensure compliance with regulatory requirements, including waste disposal, emissions reductions, hull biosecurity, and cyber security.

• Communicate planned downtime for surveys, maintenance, or crew changes, and notify management of risks related to vessel condition, crew competency, safety, and schedule delays.

• Assist in procurement tasks, including spare part purchasing, negotiating big-ticket items, docking, bunker contracts, and new build programs.

• Coordinate with port authorities, contractors, and service providers to ensure seamless operations.

Maintenance and Safety

• Oversee and ensure timely execution of routine and emergency vessel maintenance.

• Implement and enforce safety protocols and procedures in compliance with regulations.

• Conduct regular inspections and audits of vessels and equipment.

• Ensure full implementation of the Safety Management System (SMS) and monitor its performance, making necessary adjustments.

• Allocate resources for effective SMS functioning.

• Conduct internal audits and participate in SMS review meetings.

• Promote ownership of SMS and other systems among personnel.

• Act as a role model for safe working practices.

• Ensure measures are in place for effective emergency response.

Budget and Resource Management

• Assist in preparing and managing the fleet budget, forecasting expenses, and optimizing resource allocation.

• Monitor and control expenditures related to maintenance, repairs, and operational costs.

• Negotiate cost-effective contracts with suppliers and service providers.

• Assist with monthly budget performance reporting to executive management.

• Prepare budgets and Capex requests for major repair items such as dockings.

Team Leadership and Development

• Supervise and provide guidance to marine personnel, including engineers, crew members, and support staff.

• Facilitate training and development programs to enhance team skills and performance, including reviewing and approving training plans for shipboard personnel.

• Address personnel issues and foster a positive and productive work environment.

• Ensure the Ship Management Team is appropriately staffed with suitable personnel to meet the company’s and ISM Code requirements.

• Provide clear direction, motivation, recruitment, development opportunities, and coaching.

• Ensure systems are in place to have qualified and high-quality seagoing personnel available.

• Monitor and manage the conditions of employment for seagoing personnel, ensuring compliance with all relevant international regulations and norms.

Regulatory Compliance

• Ensure all fleet operations comply with relevant national and international maritime regulations.

• Stay informed of changes in maritime laws and standards, implementing necessary updates to procedures.

Strategic Planning

• Collaborate with the General Manager, Technical & Marine to develop and implement strategic plans for fleet expansion, modernization, and efficiency.

• Contribute to long-term objectives aimed at improving fleet performance and sustainability.

Reporting and Documentation

• Maintain comprehensive records of fleet operations, maintenance activities, and incidents.

• Prepare and present detailed reports on fleet performance, budget status, and compliance to the General Manager, Technical & Marine.

Here’s what you’ll bring to the table:

• Relevant seagoing Certificate of Competency, preferably COC1 qualification.

• Bachelor’s degree in marine engineering or equivalent job experience is essential.

• Minimum of five years of relevant seagoing experience as well as significant senior-level experience in merchant-marine ship management.

• Proven track record in managing seagoing and shore-based personnel.

• Experience in managing marine budgets and delivering to plan.

• In-depth knowledge of regulatory and compliance regimes in shipping.

• Proven ability to manage relationships with marine regulators.

• Successfully delivered large marine projects (dockings, constructions, modifications).

• Effective response and management of unplanned or emergency marine events.

• Leadership in fostering a culture of problem-solving and innovative solutions.

• Expertise in modern ship management with a knack for identifying and developing opportunities.

• Strong commitment to 100% compliance.

• Thorough knowledge of marine regulatory frameworks.

• Highly developed interpersonal, verbal, and written communication skills.

• International mindset with the ability to work across multiple cultures.

• Excellent conceptual, logical, and strategic thinking.

• Strong stakeholder management, influence, and networking skills.

• Outstanding integrity and work ethics.

• Flexibility to be able to work after hours, weekends, and public holidays as required.

• Frequent International travel.

Our NPDL Contribution:

• Competitive salary and bonus.

• Hybrid working model.

• Opportunity for development and internal mobility.

• Wonderful Giving - allows you to donate company money to causes of your choice.

• Wonderful Neighbour - spend a day in the community helping with various service projects.

• Company focused on wellness and health.

Become a part of Neptune Pacific Direct Line (NPDL) and contribute to our mission of delivering exceptional maritime services. We look forward to welcoming a dedicated and talented Deputy Fleet Manager to our team.

Description
We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
Develop, implement, and monitor quality assurance and improvement plans across all departments.
Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
Foster a culture of safety, quality, and compliance throughout the organisation.
Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

Requirements
A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.
Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
Strong analytical skills with a focus on data-driven decision making in clinical operations.
Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
Strong project management skills with the ability to lead initiatives from conception to completion.
Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

Benefits
Work in a diverse environment with people from over 10 countries
A generous leave policy
Work flexibility
Medical coverage
Annual Wage Supplement (Bonus)
Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
Birthday Leave (1 day)
Holidays off
Quarterly mental health day off
Mental health benefits (Premium access to our app!)
Work-life balance and employee wellness
Regular social events where we have non work-related fun

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Job Responsibilities

• Management of Global Key Accounts in the capacity as HQ staff.
• Build long term relationship with existing and new accounts to drive business growth.
• Identify business opportunities and develop strategic plans to drive growth of global accounts.
• Acquire and manage new global accounts.
• Participation in global/regional RFQs, including preparation, coordination and submission.
• Implementation of RFQ awards globally, and pursuing of volumes with local stations.
• Gathering of market intelligence, including market trends, business climate and other competitive factors.
• Perform any other duties as assigned by management.

Job Requirement

• Diploma/Degree in any relevant discipline.
• Excellent communications and customer management track records.
• Strong sense of ownership and commitment in assigned tasks.
• Able to work independently in a dynamic environment and demonstrate good teamwork.
• Good planning, analytical and problem solving skills.

SUMMARY

This role under logistics and store department reporting to site director.

Responsible for ensuring effective and efficient supply chain management.

KEY AREAS OF RESPONSIBILITY:

1. Responsible for creating and implementing best practices for logistics processes.

2. Able to plan, manage and evaluate logistic requirements of different stakeholders.

3. Responsible for liaising / negotiating with shipper, agents / forwarders for movement of shipment through air / sea freight (import / export).

4. Responsible for co-ordinating and maintaining good relations with vendors / customers and arranging delivery.

5. Responsible for establishing and managing incoming and outbound procurement and distribution / shipping schedules.

6. Responsible for preparing of Delivery orders, packing list and Commercial Invoices.

7. Responsible for monitoring and timely payments of all duties and taxes.

8. Able to undertake packing / dispatch of shipments as per outlined specifications and carefully handling of stock items.

9. Responsible for ensuring all documents are received / issued and filed.

10. Responsible for updating the logistic documents in accounting software and other systems.

11. Responsible for procuring and ordering regular stock items.

12. Responsible for monitoring the stock re-order levels.

13. Responsible for safe handling of inventory.

14. Ensure appropriate warehouse safety measures are adhered.

ADDITIONAL DUTIES:

1. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

2. Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.

3. As may be assigned by the management from time to time.

REQUIREMENTS:

• Minimum 3-4 years’ logistics management experience from marine industry

• Familiar with freight rates negotiation and cost comparison

• Stock management, replenishment, and schedule planning experience.

• Diploma in supply chain or equivalent working experience in related field

• good planning skills that able to plan and meet deadlines

• Proficient in using ZOHO or other software.

• Occasionally support during weekends or public holidays might require.

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

The role holder, reporting to the Assistant Group Financial Controller in day-to-day operations, is responsible for tax, audit and reporting activities of the group in compliance with local & international tax regulations, Financial Reporting Standards, and Group accounting policies & guidelines.

Tax

• Provide support for the tax components of Group direct and indirect taxes, ensuring adherence to local country tax mandates.

• Attend to tax queries with the tax authorities.

• Collaborate with country Finance or Tax Head and provide guidance on tax compliance related matters, including tax reporting, tax document management and tax cashflow management

• Collaborate with external parties to oversee and formulate transfer pricing documentation for bolstering inter-company transactions in alignment with local regulations.

• Collaborate with external and internal parties to ensure compliance to Group Country by Country Reporting requirements.

• Analyze and devise business strategies pertaining to taxation.

• Serve as an internal business consultant for all tax-related matters within the Group.

• Oversee the tax compliance process and adapt to challenges in the process.

Audit

• Lead the audit of the Group, working with Country Head of Finance and ensure prompt and timely completion of external audits of the Group and its subsidiaries.

• Review and improve internal control procedures; formulate and implement financial policies to ensure high standards of financial controls.

Reporting & Compliance

• Review and provide accurate Group financial information to Management.

• Working closely with Country Head of Finance to ensure timely delivery of output.

• Formulate and implement group accounting policies and procedures, ensuring policies are uniformly applied throughout the Group.

• Assist in implementation of new and revised accounting standards to the Group.

• Assist in ensuring all group accounting policies and reporting processes are documented and kept-up-to date.

• Assist in periodic reviews of all finance policies, processes and procedures to ensure they are optimal for the changing demands of the business.

Others

• Assist in Group Treasury Management.

• Build and manage relationships with business partners, external auditors and consultants.

• Assist in the implementation of new ERP system with primary focus on the finance and accounting modules. Review and execute the Group Chart of Accounts ensuring that the Chart of Accounts is consistently implemented within the Group ERP system.

• Assist in financial modelling, investment analysis, project evaluation and due diligence to support investment decisions, as well as funding requirements.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess The Following

Qualification and Experience

• Qualified ACCA / CA with at least 8 yrs experience in audit & tax, and 3 yrs experience in a leadership role

Knowledge and Skills

• Ability to research and interpret accounting and tax guidance and draft accounting memos to support conclusions

• Strong IFRS acumen and understanding of financial reporting

• Excellent analytical, communication and interpersonal skills

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion

• A team player with positive attitude and able to work in a fast-paced environment

• Contribute to a flexible, stable, and team-oriented working culture

• Experience working in a Group Corporate Finance function is preferred.

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Drive Business Development Operations Attend Tender site show rounds, prepare sales quotations/proposals and pitch presentations to potential clients

• Review tender opportunities via various media platforms and portals

• Meet and exceed sales revenue targets

• Maximise and deliver gross margins

• Collaborate with key account managers to identify new business opportunities and grow relationships that assist in revenue generation

• Manage client budget negotiations and supplier cost-savings efforts

• Provide leadership in developing and delivering competitive win strategies through RFPs and Bids

• Proactively identify trends in the Environmental Services and Integrated Facilities Management sectors, and possible opportunities or risks

• Drive Customer Service Operations Review customer needs to enhance service offerings and competitiveness

• Ensure successful customer retention through relationship development and maintenance, and addressing enquiries in a timely and professional manner

• Work with key account managers and company trainers to ensure that customer service levels meet or exceed the company’s standards and in accordance with contractual requirements

• Drive customer attraction and retention strategies to improve customer loyalty

• Drive Business Administration Operations Prepare monthly sales/tender reports

• Participate and present in monthly General Management Meeting for business development and operational excellence

• Working closely with other departments including, Operations, Human Resource, Finance, Procurement, Technology and Safety

Requirements

• Previous experience in a Sales role is essential

• Minimum Diploma Degree

• Proven record of revenue growth and profit achievement in an account management role

• Well organised with attention given to details and ability to handle multiple tasks

• Excellent communication and interpersonal skills

• Good presentation skills and negotiation skills

• Team player, passionate, self-motivated and results-driven

Job Description:

Provide administrative support on CIF and account setup/maintenance for Corporates and Private Wealth customers, in strict adherence to internal policies, guidelines and turnaround time

Work collaboratively and closely with internal departments to facilitate client/account data processing and monitoring

Provide general control management such as audit confirmation, dormant account management, returned mails etc.

Handle physical documentation review, including storage, record keeping and archival

Participate in meetings, projects, system upgrades, UAT, SOPs review, streamlining, drills

Provide guidance and functional knowledge to junior staff

Provide cover support to team members in his/her absence

Job Requirements:

Minimum 5 years of prior experience on client/account static data maintenance with general control acumen

Able to multi-task across functions and an excellent team player

Relevant experience with banking systems such as Flexcube, Avaloq

Experience in leading a team.

Good knowledge of Microsoft Office

Willing to work on ad-hoc tasks assigned by Head of Operations

Good communication skills, with ability to communicate well with various stakeholders, including Head Office teams in Taiwan.

Apply to this job posting, and email your CV with the job title as the subject line to: [email protected]

Talentvis Singapore Pte Ltd | Reg No: 200209512Z | EA License: 04C3537 |

Personal EA License: R22105879

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

Job Responsibilities

This is a newly created role as the Company’s Group plans to set up a Shared Services Department.

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.

• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.

• Key point of contact for the Group’s Procure-to-Payment process.

• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.

• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.

• Maintain and establish AP policies and procedures for easy guidance and implementation.

• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.

• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.

• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.

• Knowledge of Esker and Vendor Invoice Management.

• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.

• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.

• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

• This position may required to communicate with counter part in China