Exciting Opportunity for aspiring sales personnel and a team player to join our pioneering team

We believe in working efficiently within working hours, and providing work life balance for our team members

The ideal candidate will be mentored by the Management team in carving a career in the solar industry in the leads generation of residential and commercial clients.

We are looking for:
1. Self Driven Individual that is hungry and willing to contribute to the company's successes for the long haul.

2. Positive and team-oriented individual who will support each other. Having Ethics is very important to us.

3. A team player who regularly provides updates.

4. Proactive and takes Initiative.

5. A good communicator who is able to fill gaps in our customers requirements, in closing a deal.
6. Someone who is willing to take up new challenges and be exposed to learning new skills.

7. Other tasks and responsibilities may be reasonably requested by the Management.

8. Interested to be part of a pioneering team.

9. For Singaporeans and PR Only.

Remenuration commensurates with work experience.

Ideally you have:

1-3 years of experience

- Someone who is eager to learn the trade directly from an experienced manager, with potential to move into a key role in future.

- Plus point if there is prior experience in engineering related solutions.

This is a basic + incentive role with high earning potential for performing staff.

Details can be discussed.

Job Description

Oversee and effectively maintain the M&E systems and supervise the M&E team in carrying out duties

Ensure all projects, preventive maintenance works and SOPs are carried out in excellent quality within the schedule timeline and budget

Perform site planning, coordination and inspection that related to M&E and facilities

Responsible in preparing tender specification & post contract and renovation projects

Oversee and effectively maintain the M&E systems. Analyse faults speedily and recommend holistic, sustainable and cost-effective solutions to the client

Ensure accurate records and progress reports is prepared on timely manner

Ensure proper arrangement of site organization and workforce management

Conduct regular meetings with FM teams, clients, consultants and subcontractors

Liaise with the equipment vendors at a technical and professional manner so that equipment faults escalation can be resolved within the shortest possible time

Ensure the operation teams comply with client & regulatory requirements.

Any other ad-hoc duties as assigned

Requirements

Experience in related ACMV, and Electrical or equivalent.

Minimum Diploma/Degree holder in Mechanical Engineering, Electrical Engineering, ACMV or equivalent.

Possess strong analytical and organizational skills with the ability to work independently

Proficiency in MS Office.

Ability to work under pressure in a complex environment.

• Define and implement procurement procedures. A logistics project manager should establish a framework defining how to manage competing demands and make decisions. This person should also create a process for identifying and vetting suppliers.
• Emphasize transparency. Transparency is essential for a supply chain project manager to ensure accountability when outcomes don’t meet expectations. It also creates an environment that fosters the exchange of ideas and solutions.
• Optimize processes. Logistics and supply chain project managers should continuously analyze working procedures to identify areas of improvement. They should then develop a strategy for improving the company’s procurement efficiency.
• Act as a resource. A logistics project manager should be a subject matter expert who guides and supports subordinates. In this role, they should have a deep knowledge of the company’s logistics and supply chains.
• Ensure accountability. Coordinating logistics and supply chain projects is complex. That’s why a project logistics manager must have the authority and resources to oversee all aspects of a complex project. This can be done only if they are held accountable for the project’s success.
• Oversee execution. Successful procurement project managers create opportunities to improve their supply chain business. That’s why they should monitor the evolution and performance of the company’s logistics and supply chains. They also need to ensure these processes align with the company’s strategic objectives.

Those are some of the essential roles a logistics project manager plays. These strategies and their ability to navigate complex processes are part of a successful career in supply chain management.

Responsibilities

• Diagnose and troubleshoot issues with marine engines, auxiliary systems, and other vessel components.
• Perform repairs on inboard/outboard engines, including fuel, cooling, and exhaust systems.
• Conduct routine maintenance to ensure shipboard systems are in good working order.
• Maintain cleanliness in ship and engine rooms when onboard.
• Provide detailed reports on repairs and explain services performed to customers.
• Adhere to safety protocols and ensure compliance with environmental regulations.
• Maintain accurate service records, including parts used and time spent.
• Collaborate with other technicians and assist in mentoring junior staff.

Requirements:

• Diploma or technical certification in marine mechanics or a related field.
• Minimum 2 years of experience in marine service and repair.
• Strong mechanical skills, with knowledge of marine engines and cargo pumps.
• Proficient with diagnostic tools and service equipment.
• Ability to interpret technical manuals and handle physically demanding tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3V5938V

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

7.Ensure Email Backlogs are cleared before the following day start of business.

Budget 2800+1 month bonus and aws

Key Responsibilies:

• Client Support and Relationship Management:

1. Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
2. Provide prompt and accurate responses to client queries regarding products, services, and order status.
3. Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

• Order Management and Coordination:

1. Manage and process client orders, ensuring accuracy and timely delivery.
2. Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
3. Monitor the progress of orders, resolving any issues that may arise.

• Issue Resolution:

1. Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
2. Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

• Client Feedback and Reporting:

1. Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
2. Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

• Collaboration and Cross-Department Communication:

1. Work closely with the sales and account management teams to ensure alignment on client strategies.
2. Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

The main objective of this role is to provide support as necessary to logistics operations as well as the operations and maintenance departments.

Main responsibilities:

· Assist with material handling, stores, and logistics operations including supply vessel operations

· Assist with Export Tanker mooring and unmooring operations

· Assist with Facility Waste Management

· Assist with Rigging and Lifting Activities as directed.

· Assist with Scaffolding activities as directed.

· Assist with Helideck Operations as directed.

· Assist with supporting operational or maintenance activities as directed by offshore management.

· Participate in the Emergency preparedness drills, safety meetings, and on the job training as required.

Perform Emergency Duties as required by the Emergency Response Plan.

GYUKATSU KYOTO KATSUGYU IS HIRING!

Summary and Benefits

• Salary: $2,200 - $2,900 (Will be based on experience and position)
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program

ROLE & RESPONSIBILITIES

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitoring inventory and ensuring that all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties

Service Crew

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met.
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences.
• Strives to provide excellent quality service to all guests.
• Takes guest orders and serves without unnecessary delay.
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies.
• Clears and resets counters or tables.
• Ensures all glasses are well polished.
• Assists in stock inventory and maintains an accurate inventory record.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Must be comfortable working on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Marine Service Engineer

Office location : 8 Boon Lay Way, #03-03/04, Tradehub21
Working Location: On board ship

Working days: 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Corporate Call Centre Officer (Banking)

Working hours: Mon-Fri 9-6pm, OT may be required as and when needed (exceptional scenarios only)

Location: Changi

Salary: $2,700 - $4,000 (Based on salary benchmarking)

Duration: 6 months (non-renewable)

- Training will be provided

Key Accountabilities & Responsibilities:

1. Handle customer (Internal/External) issues and enquiries, provide appropriate solutions as well as accurate and complete information.

2. Perform proper follow up to ensure resolution.

3. Communicate and co-ordinate with internal stakeholders as necessary to resolve customer issues.

4. Provide support and educate/guide customers on product and system navigation.

5. Provide support on forms enquiries/clarifications/rejections.

6. Follow internal procedures & guidelines, maintaining a positive, empathetic, and professional attitude towards customers as well as colleagues at all times.

7. Any other tasks/duties that may be assigned.

8. Handle internal hotline to support Relationship Managers/Assistant Relationship Managers & Branches

Requirements:

- Must have at least 1 year Customer Service in banking industry

- Min. Diploma and above qualifications

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Assistant Contract Manager
Working day: Monday - Friday (8am - 5.45pm)
Salary: $6,000 - $8,000
Office Location: Woodlands

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description:

• Preparing tenders for clients and commercial bids to help bring in new business
• Developing and presenting project proposals
• Meeting with clients to find out their requirements
• Producing plans and estimating budgets and timescales
• Discussing, drafting, reviewing and negotiating the terms of business contracts
• Agreeing budgets and timescales with the clients
• Managing construction schedules and budgets
• Dealing with any unexpected costs
• Attending site meetings to monitor progress
• Acting as the main point of contact for clients, site and project managers
• Working with third parties to ensure that everyone understands their roles and responsibilities
• Making sure construction projects meet agreed technical standards
• Liaising with technical and financial staff, sub-contractors, legal teams and the client’s own representatives
• Working on-site and in an office.
• Work with Director & Project Team to resolve any contractual disputes arising in the projects. Investigate and resolve or refer as appropriate disputes/complaints in accordance with contractual requirements in a timely manner
• Oversee overall planning and execution to ensure optimization of resources and manpower and invoicing at the end of a project
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Job Requirements

• Degree / Diploma in Quantity Surveying / Building or equivalent from a recognized University.
• Minimum 5 years of related working experience in residential and industrial projects.
• Good working knowledge in Mechanical and Electrical.
• Good knowledge of Singapore health and safety rules and regulations.
• Ability to use software tools for costing and budgeting.
• An understanding of the construction industry & legal documentation
• With Maths and IT knowledge

Corporate Sales Manager (Catering)

5 days, 8.30 am-6pm

Salary: $3000 -$6000 (Basic) + Commission + Transport allowance

Location: Geylang (Office)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job scope:

• Responsible for driving sales of corporate purchase of outlet products (Soy milk cup, beancurd, desserts, rice bowl, porridge) and festive products (CNY cookies, Rice Dumplings, Mooncake)

Requirements:

• Diploma in Business or a related field is a plus.
• Proven experience in sales within the Catering sector.
• Strong understanding of the Catering market

Overview

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Critical Infrastructure Network Engineer.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a Critical Infrastructure Network Engineer you will perform a key role in delivering the Critical Environments infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. This will include performing network design and/or network operations work to enhance the availability and scalability of the CE Network, participate in on-call DRI rotation to provide support, and perform complex incident management and problem resolution for network and security systems. This is a high visibility position in an area of investment for Microsoft and offers fantastic opportunities for technical and career growth. With a flexible workplace, you can work from home partially or fully and/or come to the office/lab on an as-needed basis.

As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities

Network Design and Implementation

• Perform technical analysis and lead the design architecture of network plans for the enterprise, analyzing network & security requirements of the business and architects’ solutions that include highly available and resilient designs.
• Install, upgrade, and maintain network or security hardware and operating system and software as needed, leveraging automation with experience in network hardware from Cisco, Arista and Palo Alto.

Maintaining and Operating Networks

• Participate in on-call DRI rotation to support Network Infrastructure services.
• Oversee complex infrastructure network or security projects, including design, deployment, and monitoring, and perform complex incident management and problem resolution for network and security systems.
• Handle Layer 3 technologies, including IPv4, BGP, EIGRP, OSPF, IPv6, HSRP, and VRRP. Apply strong technical knowledge of enterprise networking solutions for very large environments, at scale (e.g., MPLS/BGP, routing, switching, SDN/NFV, EVPN VXLAN), and have knowledge of SD-WAN technologies.
• Monitor network system state using tools such as SNMP, Sflow/netflow, and Telemetry, in compliance with current capacity plan guidelines, and network services budgets, including reviewing invoices from service providers for usage, errors, and inconsistencies, and making adjustments where feasible.

Supporting People

• Collaborate with Information Technology staff and business personnel in the creation and turnover of solutions for production-level operations, and act as a source for direction, training, and guidance for less experienced department staff, demonstrating leadership ability in a fast-paced environment.

Qualifications

Required Qualifications:

• 3+ years technical experience in network design, development, and automationOR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Engineering, Information Technology, or related field AND 2+ years technical experience in network design, development, and automation
  OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in network design, development, and automation.
  

Preferred Qualifications:

• 5+ years technical experience in network design, development, and automationOR Bachelor's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 5+ years technical experience in network design, development, and automation
  OR Master's Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field AND 3+ years technical experience in network design, development, and automation
  OR Doctorate Degree in Electrical Engineering, Optical Engineering, Computer Science, Information Technology, or related field.
  
• 3+ years’ experience with network authentication systems such as TACACS+ (Cisco ISE, Duo)
• Possession of Industry certifications within the network Engineering CCNP or CCIE Route & Switch and work with industrial control systems.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Overview

Microsoft Advertising (MSA) empowers the largest advertisers and publishers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking a top performing Partner Sales Executive with digital advertising experience who can drive revenue and increase partner satisfaction by developing and cultivating strategic partner relationships and delivering customized solutions aligning to the partner’s advertising technology needs. This individual will play a key role in managing and developing a book of business consisting of strategic demand side platform (DSP) partnerships, representing some of the largest players in the advertising technology landscape. Responsibility includes driving platform spend and revenue, cultivating executive-level client relationships, as well as the day-to-day oversight of these important clients.

About the team:
The Global AdTech Partnerships team is the connection point between Microsoft and ad technology partners, including Search Tools, Supply Side Platforms, Demand Side Platforms, and Data and Measurement Platforms. We create long-term partnerships to drive value for both Microsoft Advertising and its clients, with a strategic consulting focus and a win-win mentality. Our team has mastery of the digital ad technology ecosystem, including the companies involved and industry trends. We document our partnership details and integration details to drive strategic direction and close collaboration with internal teams across Microsoft.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Develop, maintain, and strengthen relationships with global strategic Demand Side Platforms through organized joint business planning and execution. Oversee daily customer interactions, ensuring coordination across functions and within the team.
• Develop and grow mutually beneficial working relationships with key internal stakeholders. Collaborate with product, strategy, and commercial teams to create a strategic plan that enhances the usage, performance, and adoption of our solutions. Support Business Development with renewals and new deal negotiations. Execute creative win-win opportunities that enable successful business growth with existing partners.
• Create documentation on all aspects of partner management. Share information cross functionally with leadership, business development, Ads Engineering, finance and other relevant stakeholders. Ensure that all processes are streamlined and standardized to maintain consistency. Foster a culture of continuous improvement by encouraging feedback and implementing best practices.
• Develop a trusted-advisor relationship to establish alignment with partners' senior decision makers, sell Microsoft products and services, and align partner priorities, strategies, and goals with Microsoft's to build mutually beneficial business plans and improve competitiveness of their business operations. Understands markets and partner trends and develops connections with key market players to close and execute projects, as well as share business opportunities internally.
• Lead conversations with partner senior decision makers to develop education (e.g., accreditation programs), advocacy (e.g., joint innovation days with Microsoft, agency, client), and/or marketing strategies (e.g., promotions, incentives, loyalty programs) to attract customers, drive sales, and ensure progress against targets. Provides recommendations to help partners scale business capabilities to align with market opportunities.
• Leverage internal stakeholders and resources to develop go-to market and co-selling strategies that define activities and expectations to meet Microsoft and partner sales goals. Prioritizes and allocates resources across accounts for developing go-to-market strategies.
• Drive long-term partnership value by developing an understanding of client’s business, their challenges, operating environment, capabilities and goals as well as the advertising technology industry and competitive landscape. Participate in industry events and conferences to represent Microsoft Advertising and promote our products and services.

Qualifications

Required Qualifications:

• Bachelor's Degree in Business Administration, Engineering or related field AND 4+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry
• 1+ year(s) experience with planning, budgeting, and other project management activities.
• Proficiency in Chinese (Mandarin) is a plus because the role will need to support China market

Preferred Qualifications:

• 3+ years experience with planning, budgeting, and other project management activities.
• Experience in programmatic advertising, advertiser and/or publisher management, tech partnership management, or other client-facing roles in software-based technology platforms.
• Comfortable building and managing relationships at both senior and operational levels.
• Proven ability to communicate feedback, development requirements, and data analytics to drive commitments with product and technical partners.
• Willingness to share knowledge, facilitate team rapport, and maintain excellent cross-functional partnerships.
• Entrepreneurial mindset and ability to adapt to changing circumstances and manage priorities and expectations accordingly.
• Demonstrated ability to hit revenue targets in a fast paced and changing environment.

Overview

The Adoption, Change and Service Management (ACSM) practice is looking for an Adoption, Change and Service Management Architect with demonstrable experience in managing and governing strategic and operational change in large public and private sector organisations, coupled with a solid background in Change Leadership and consulting. The role requires deep knowledge in organisational change, user adoption, operational modelling and cloud service management. A broad knowledge of change, service and portfolio methodologies and approaches is expected, along with the ability to design change and operational solutions that modernize and transform technology services to maximise business outcomes. Demonstrated ability to engage in Csuite discussions related to development of change management, operational modelling and associated cultural transformation models. Microsoft’s ACSM practice maximizes the business impact of Microsoft solutions and the value of Digital Transformation by providing cross industry expertise and experience to deliver the best of Microsoft and the most complete solution to our customers.

Responsibilities

Understanding Customer/Partner Technical Environment

Gathers customer/partner insights from a broad range of stakeholders as well as the main business sponsor to shape and form both the definition and ongoing execution of projects. Identifies and evaluates industry trends (customer industry verticals, information technology [IT] industry). Adapts business models, plans, and solutions to insights.

Works with customer/partner stakeholders (e.g., Enterprise Architects, Security Team, Development Team, Operations Team) and business sponsor to socialize both the business solution and the project approach to determine if changes are needed to the business solution. Where the cost of change is accepted by the customer, shares this feedback with the project team and the broader account team to make the necessary adjustments using mechanisms such as updating the solution approach and projected costs in presales and change requests in delivery. Contributes to Microsoft-centric operations and cadences to align with customer feedback.

Architecture Design and Deployment

Leverages a structured approach to Architecture Projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and established architectural styles and design patterns. Proposes and develops new solutions to scale across multiple customers/partners.

Defines and documents the architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution along with the project approach. Leads complex discussions to explain the Architecture in terms of its build, deployment, and ongoing operational use to determine customer appetite for the business solution. Uses a business-value approach that values return on investment (ROI) and customer costs-savings over technical ease of execution.

Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots, using enterprise architecture processes and ensuring quality control through peer review. Works with customers to understand and demonstrate business value (e.g., release of revenue, cost savings) that the business solution realize.

Works with the business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves complex ambiguity in the requirements and constraints and documents assumptions and implications where it cannot be resolved. Maintains the requirements/constraints traceability matrix to prove that solution components have a rationale/justification for inclusion in the architecture of the business solution

Collaborates with the Account Team and/or Bid Team to understand the business solution/problem. Drives agreement, based on the customer’s priorities, requirements/constraints, approach, principles, concepts, and expectations. Builds and documents a realistically costed, advanced/complex Solution Approach with traceability of requirements, constraints, decisions, and trade-offs that balances risk, technical credibility, and technical innovation to meet customer need, predominantly based on existing solution offerings and/or reference architecture. Jointly leads the implementation in close partnership with the Project Manager. Leads oversight and governance and establishment of quality practices and standards to realize the business solution. Uses a cohesive build methodology with an agreed release schedule and timeline so the solution can be transitioned to live operations, leveraging solution expertise. Ensures communication of and adherence to the pre-sales value proposition. Works with the Project Manager to highlight where assumptions have proven false. Uses change requests to modify the Solution/project approach when needed. As needed, collaborates with subject matter experts to receive specialized advice that can help define the Solution and project approach and increase the time to value for the customer.

Anticipates and identifies scenarios that could slow or impede pre-sales/delivery. Orchestrates the broader Microsoft team to address technical blockers and works with account/project team to resolve non-technical issues. Reports significant problems to Microsoft management and resolves escalations when needed. Plans a way forward in complex and ambiguous situations with an innovative approach and durable design. Delegates and leverages specialist skills of others to drive technical alignment across internal/external teams. Coordinates disparate approaches into a single plan of action for complex scenarios.

Works in close collaboration with the Project Manager and Account Team to identify, categorize, and communicate business and technical risks. Defines risk mitigation activities that are foundational to the project plan. Defines risk contingency plans for invocation should the risk occur. When appropriate, oversees a broad portfolio of accounts. Manages and ensures the all-up delivery of consulting engagements, as necessary.

Practice Development

Generates new and/or improvements to existing intellectual property. Connects gaps and patterns across business and technology areas to drive changes. Identifies which ideas should be culled, with consideration for scale across customers. Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/external communities.

Trusted Advisor

Develops a network of internal/external relationships with senior-level decision makers to build influence in addressing problems/blockers and facilitating additional views on the matter of interest. Acts as an advisor to external stakeholders. Provides direction to facilitate relationships between others. Stays up to date on Microsoft’s technologies, products, and services in order to communicate Microsoft's mission, strategy, and capabilities. When appropriate, develops a strategic relationship with key stakeholders within the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed.

Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers/partners when a decision or course of action will not produce optimal results. Leverages strategic expertise to encourage alternative approaches where applicable. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Drives consensus where possible and leads decisions to resolve conflict when needed.

Leads the adoption of Microsoft solutions technologies based on understanding of competitor solutions and how customer business value can be driven through Microsoft's offerings. Differentiates Microsoft's solutions in customer/partner conversations to influence the industry-wide direction for specific architecture(s).

Thought Leadership

Leads virtual teams around technologies and customer/partner challenges by sharing ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.

Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to less experienced colleagues by educating them on technical and non-technical concepts and sharing best practices. Demonstrates deep industry knowledge and drives recognition for Microsoft solutions through presentations and engagements with external audiences.

Qualifications

Required/Minimum Qualifications

Bachelor's degree in: Information Technology, Computer Science, Business Administration, Organisational Psychology or a related field AND 8+ years' experience in organisational transformation solutions, practice development, consulting, and/or technology domain (e.g., Security)

OR equivalent experience:

10+ years managing complex cloud-based transformation change projects or portfolios.

5+ year(s) experience leading blended, multidisciplinary teams with a focus on organisational change.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Summary of Job Responsibilities

Attend to guests at hotel front office in accordance to Marina Bay Sands Service Quality Review Standards to provide optimal customer service experience for our guests.

Job Responsibilities

1. Accomplish Day to Day Operations

• Prepare workstation at the start of shift and ensure all equipment and required work materials are in order.
• Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Perform lobby ambassador duties including but not limited to the following: attend to guests upon arrival and directing guests to the designated check in / out locations; engaging and interacting with guests during the wait to enhance the guests’ arrival experience
• Adapt to changes and ensure adherence to organisational operating procedures and service standards.
• Handle arrival and departure process of Gaming VIPs including those arriving and departing via private jet and airport limousine transfers.
• Handle the arrival and departure process of Non-Gaming VIPs and limousine arrival guests including room assignments and meet and greet service.
• Handle group arrivals by communicating with organizer/tour leader, managing room assignments, preparing room keys, welcoming group upon arrival and liaising with Express Service for wake-up call requests and In Room Dining for takeaway breakfast requests.
• Handle guests requests and redirect the request to the appropriate department(s) if request is not within scope and capacity of Front Office ensuring guests’ requests are followed through.
• Handle guest requests made through incoming calls and perform follow-up with the Command Centre.
• Handle guests’ challenges and feedback and escalate to higher management if necessary
• Handle room check out including regular checkout, express checkout and video checkout.
• Support Guest Service Agents with assignment of clean rooms during check in process
• Handle cashiering activities including deposits, paid-outs and foreign currency exchange.
• Handle hotel expenses settlement of Gaming VIPs
• Perform night audit function including date roll procedures and reconciliation of Front Office and Concierge TMs’ cashiering transactions
• Perform back-of-house roles including credit card settlement for express checkouts, guest billing enquiries, FCS requests, guest amenities arrangement, check in/out of back to back reservations and in-house guest high balance credit check.
• Liaise with Finance and Casino teams for all past dated guest account adjustments and credit card transactional disputes.
• Manage out of order and out of service room inventory through communication with Facilities and Housekeeping Departments.
• Handle future and on-day room assignment and inventory control
• Be conversant with manual operations process during downtime of property management system.
• Promote the different categories of guest rooms and MBS operated F&B outlets and offerings and provide assistance to make bookings if required.
• Maintain close liaison with all other departments to have a good understanding of the operational flow to ensure seamless guest experiences.

2. Perform Service and Operational Excellence

• Exhibit exceptional customer service at all times to guests and fellow employees
• Collect and update guest personal information, preferences, practices and interests to ensure accurate guest profile and history
• Recommend new ideas to enhance guest experience and revenue generation.

3. Apply Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Respond to emergency situations
• Respond to guest requirements as long as they are safe, legal and economically sound

4. Participate Employee Engagement

• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.
• Self -Motivate for continuous learning and development
• Undertake the role of mentoring new Team Members with front desk operations and procedures upon completion of their classroom training

5. Involve in Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties such as inventory and filing of reports as required based on the assigned duty given within the Front Office Team.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Contribute ideas in support of the company vision, mission, value and guiding principles
• Active involvement in sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Qualifications in Hospitality Management from a recognized institution is an added advantage.

Experience

• Minimum 2 year experience in the same capacity
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies

Competencies

• Good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

You agree that it is a condition of employment that you adhere to and abide by all rules, regulations, policies and procedures including without limitation the rules of conduct of the Company.

Description:

- Establish and maintain effective liaison and high level of communication with all business leaders and officers of governmental organisations of countries in Asia Pacific region.

- Planning research projects with in-house and/or external researchers and conduct research and analysis on economic, financial and industrial policies of Singapore, Malaysia, Taiwan, and Brunei. Research and analysis on regional topics in Asia Pacific are also expected.

- Responsible for reporting to and closely communicating with HQ in Japan of the latest situations and policy analysis of Asia Pacific region.

- Responsible for administrative matters in the office including budget, compliance as well as looking over membership / research contracts with think-tanks and consultants in the region.

- Business trips to Malaysia, Taiwan, Brunei and other countries in Asia Pacific.

- Support industrial analysis and policy analysis conducted by HQ in Tokyo as regional headquarter in Asia Pacific region.

Requirements:

- More than 3 years of relevant experience in the field of finance to infrastructure/ energy/ manufacturing projects.

- Capable of handling hands-on arrangements by himself/herself and to handle multiple tasks.

- Experience in the financial sector / government sector is preferable.

- Frequent overseas travelling is expected.

- Good understanding in applicable laws, regulations, guidelines and the common code of conduct regarding information security of financial and Japanese government-related sectors.

- Japanese language skill of at least JPLT N1 Level would be required as it is essential to read and fully understand internal documents and for regular presentation and reporting directly to HQ in Japan.

- Good working knowledge of Microsoft Word, Excel and PPT as well as economic databases such as Bloomberg and CEIC is preferable.

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.