Our client, a MNC in Freight Forwarding industry is seeking for a Freight Manager ( Documentation ) - $ 8,500.00 + AWS + VB / MNC / CENTRALWEST AREA

Requirements

• Degree or Diploma in Logistics / Supply Chain or relevant
• Min 7 to 8 years experience overseeing a team of 10 to run a Sea / Ocean Freight Export Operation for key account clients
• Extensive background in Freight Forwarding industry (Agent environment)
• Strong experience in Shipping, Booking and full Documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills

Others

• Salary: $ 8,500.00 + AWS + VB
• 5 days work week, office hour
• CentralWest area

Interested candidate can your resume (preferably word format prefer) to [email protected]

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Internal Audit provides independent, objective assurance to management and the risk and audit committees as to whether the framework of risk management, control, and governance processes, as designed and represented by management, is adequate and functioning.

We are currently seeking a high calibre professional to join our team as a Senior Audit Manager.

Principal Responsibilities

• Effectively manage individual audits and activity through planning and delivery of the annual audit plan within expected timeframe, standards, methodology, budget, and best practices
• Devise, develop and champion the use of relevant audit techniques and approaches to drive operational effectiveness and improve management of audit assignments
• Confirm that audit findings and recommendations are understood and mitigated
• Drive the co-ordination and collaboration to make sure audit work is consistently delivered
• Manage the interface between stakeholders to confirm a common understanding of key deliverables
• Demonstrate strong knowledge of the applicable Business, Functional, and Regulatory environment, including developing trends, risks, controls, and expectations
• Support a strong risk and conduct culture across the Group and promote awareness and sound operational and strategic decision-making
• Critically analyse and determine key drivers of change for area of coverage and assess how these will impact GIA’s engagements
• Use insights and knowledge of HSBC, industry and developments to assess areas of concern
• Regularly review audit plan to confirm focus on material risks and regulatory requirements
• Accountable for conducting financial crime related audits in respective businesses and functions globally, with primary geographical coverage in Asia Pacific
• Participate in Governance forums
• Promote the use of HSBC standards, sharing of knowledge and industry best practices
• Coach and mentor team members and colleagues to enable professional development
• Facilitate a culture of continuous learning, encompassing technical and soft skills
• Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders
• Share business developments, management information, and updates obtained from Senior stakeholders with team members
• Participate in Governance forums
• Promote the use of HSBC standards, sharing of knowledge and industry best practices
• Coach and mentor team members and colleagues to enable professional development
• Facilitate a culture of continuous learning, encompassing technical and soft skills
• Deliver audit assignments, including continuous monitoring and risk assessments, provide constructive challenge, and value adding engagement with key stakeholders
• Share business developments, management information, and updates obtained from Senior stakeholders with team members

Qualifications

• Minimum 7 years relevant work experience in the financial crime related Internal Audit and/or Financial Crime functions in Banks
• Relevant product knowledge
• Relevant, audit, analytical, risk, and technology skills, qualifications or certifications
• Undergraduate or graduate degree in business, accounting, mathematics, or social sciences
• Preference given to candidates with relevant certificate holders i.e. CIA, CISA, CFE, ICA or ACAMS
• Fluency in English is a must, Mandaring skills is a plus but not essential
• Willingness to travel
• Mature team player who is highly professional
• Analytical and critical thinker, who can effectively manage competing priorities and complex challenges to deliver positive outcomes
• Apply qualitative and quantitative methods to analyse and investigate challenging scenarios and situations
• Produce smart, simple, and pragmatic solutions

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Position Overview:

The Digital Media Marketing Manager will oversee the development and implementation of digital marketing strategies to achieve our brand's objectives. This role focuses on creating, managing, and analyzing content across social media platforms, digital advertising, SEO, and other digital channels to increase brand visibility and enhance customer engagement. The Digital Media Marketing Manager will work closely with creative, analytics, and product teams to drive results.

Key Responsibilities:

1. Digital Strategy & Campaign Development:Develop and implement a comprehensive digital media strategy aligned with the company’s goals.
   Plan and manage multi-channel campaigns across paid, owned, and earned media to drive customer acquisition and retention.
   Collaborate with internal teams to create digital marketing content, including blog posts, videos, graphics, and other engaging assets.
   
2. Social Media Management:Oversee social media accounts, create engaging content, and respond to user interactions to build brand loyalty.
   Develop and execute social media strategies for platforms like Facebook, Instagram, Twitter, LinkedIn, TikTok, and others.
   Analyze engagement metrics and adapt strategies to maximize reach and impact.
   
3. Paid Media & Advertising:Manage and optimize paid advertising campaigns on platforms such as Google Ads, Facebook Ads, and other relevant channels.
   Monitor budget spend and adjust campaigns to achieve the best ROI.
   Conduct A/B testing and apply findings to improve ad performance.
   
4. Search Engine Optimization (SEO) & Content Marketing:Optimize web content to improve organic search rankings and enhance user experience.
   Collaborate with the content team to produce SEO-friendly blog posts, landing pages, and product descriptions.
   Track and analyze site traffic, conversions, and bounce rates to inform content strategy.
   
5. Analytics & Reporting:Utilize digital analytics tools (e.g., Google Analytics, Facebook Insights, HubSpot) to track and report on campaign performance.
   Provide actionable insights and recommendations based on data analysis to improve marketing efforts.
   Create regular reports for leadership on key metrics, ROI, and conversion rates.
   
6. Collaborations & Partnerships:Identify and develop partnerships with influencers, media partners, and digital content creators to expand brand reach.
   Coordinate joint marketing efforts with other departments, such as sales and product development.
   
7. Market Research & Trend Analysis:Stay updated on industry trends, competitor strategies, and emerging digital marketing tools and techniques.
   Conduct regular market research to understand customer behavior, preferences, and digital usage.
   
8. Team Leadership & Development:Oversee and mentor junior digital marketing team members.
   Provide training and guidance to ensure team members are aligned with the latest digital marketing practices.

Qualifications:

• Bachelor’s degree in Marketing, Digital Media, Business, or a related field.
• Proven experience (typically 3+ years) in digital marketing, preferably in a managerial role.
• Proficiency with digital marketing tools (e.g., Google Analytics, Facebook Business Manager, SEO software).
• Strong knowledge of social media platforms, digital advertising, SEO, and content marketing.

Back Office Manager - APAC Region

About Maltem

Maltem is a leading IT consulting firm that partners with companies to drive digital transformation across Asia-Pacific. We empower our clients to innovate, optimize processes, and tackle today’s technological challenges. With operations in Singapore, Australia, and Hong Kong, we are looking for a highly organized and experienced back office manager to support our regional operations and play a key role in ensuring smooth administrative, financial, and HR management across all three countries.

Job Description

As a back-office manager based in Singapore, you will oversee office operations and provide critical support for Singapore, Australia, and Hong Kong. Working closely with finance, operations, and HR, you will manage essential tasks to ensure efficient regional organizational operations. This role requires an experienced professional with invoicing, payroll, regulatory compliance, and multi-country management expertise.

Key Responsibilities:

1. Financial and Accounting Management:

• Generate, send, and follow up on client invoices, ensuring accurate and timely billing across Singapore, Australia, and Hong Kong.
• Track consultants’ timesheets, ensuring they are updated and submitted monthly for billing purposes.
• Manage payments to suppliers and service providers, tracking office-related expenses across all regions.
• Process employee expense reports, ensuring accuracy and compliance, in collaboration with the finance team.
• Support regional budget preparation by providing detailed reports on operational expenses for each country.
• Collaborate with the accounting team for monthly, quarterly, and annual financial closings.

2. Operational and Project Support:

• Coordinate and track project-related administrative tasks, facilitating effective communication across teams in Singapore, Australia, and Hong Kong.
• Prepare and update project tracking and reporting documents, ensuring accurate data collection for each region.
• Maintain client databases and project tracking tools, ensuring data is current and accessible to the teams.
• Provide logistical and administrative support to project teams to meet deadlines and operational goals.
• Participate in project follow-up meetings, document meeting minutes, and ensure follow-up on action items.

3. Human Resources Support:

• Manage onboarding and offboarding for employees across Singapore, Australia, and Hong Kong.
• Prepare employment contracts and ensure documentation compliance across countries.
• Maintain the MOM Occupational Employment Dataset (OED) for Singapore, with equivalent compliance in Australia and Hong Kong as needed.
• Coordinate annual insurance renewals for all employees in each country.
• Track and update leave records (annual, medical, childcare) in the internal payroll system for regional staff.
• Prepare and coordinate monthly payroll, including calculations, allowances, and CPF submission for Singapore, with regional equivalents as required.
• With the support of the accounting team, ensure regulatory compliance for payroll submissions, including Superannuation, IR8A, IR21, AIS, and Withholding Tax as applicable in each country.
• Process government-paid leave applications (childcare, parental, maternity) via the relevant portals in each country, with the assistance of the HR team as needed.
• Update regulatory bodies on employee information changes, such as address updates.

4. General Administrative Support:

• Oversee daily administrative tasks across Singapore, Australia, and Hong Kong, including correspondence, work pass collection, printing business cards, and managing office rental matters.
• Coordinate venue bookings for team gatherings, events, and meetings in all three locations.

Desired Profile:

Qualifications and Skills:

• Bachelor’s degree in administration, finance, management, or a related field.
• Minimum of 5-7 years of experience in an Office Manager role, ideally in IT Consulting or a regional Professional Services firm.
• Proven experience managing multi-country financial, HR, and administrative functions.
• Expertise in invoicing, payroll management, and tracking consultants’ timesheets.
• Comprehensive knowledge of regional compliance and payroll processes, including familiarity with Singapore’s CPF, Australia’s Superannuation, and Hong Kong payroll regulations.
• Proficiency with office tools (Excel, Word, PowerPoint) and project management software.
• Excellent organizational skills with the ability to prioritize effectively across multiple responsibilities and countries.
• Strong interpersonal and communication skills, adaptable to interacting with diverse stakeholders.
• French language skills are a plus.
• Only Singapore-based candidates will be considered for this role.

Benefits:

• Dynamic, multicultural, and innovative work environment.
• Professional development opportunities within a growing company.
• Regional exposure with a supportive team and a comprehensive benefits package.

Key Job Accountabilities:

To guarantee, within the framework of the objectives defined by the General Management, the economic balance of the entity through the various functions under responsibility.

· Be an active co-pilot of General management of Business Unit

· Advise the General Management on Finance related issues in order to contribute to the sustainable development of the entity

· Ensure respect of Group standards in line with legislation and best practices of internal audit

· Manage the plan, budget and trends. Supervise the reporting process

· Set up and update procedures to guarantee the consistency, relevance and reliability of administrative and financial flow of information (expenditures, payments to suppliers)

· Anticipate financial risks; when necessary, take appropriate corrective measures

· Manage Information Technologies of the entity in accordance with the Group’s policies ensuring sustainability and safety

· Recruit, develop and manage his/her teams. Ensure development of expertise and know-how and lead the organization development

Key Skills:

Master Management Standards (Controlling, Accounting) & Internal Control

• Uses the financial documents and ensures they comply with internal and external standards

Optimize Costs

• Applies costing methods to model and evaluate performance in his/her domain of activity

Budget For Growth

• Develops budgets and financial forecasts (trends) in collaboration with the business

• Understands how these elements relate to achievement of overall business & financial targets

• Seizes transformation levers in Finance to increase contribution of Finance to overall efficiency & sustain growth

Efficient Use of Reporting and Consolidation

• Ensures financial reporting is aligned with the Group's standards

Plan and Analyze Business Performance

• Anticipates and identifies opportunities, risks and solutions to close the gap.

• Recommends changes in a strategic direction

• Calculates and interprets financial results ACT AS A PROACTIVE BUSINESS PARTNER

Maximize Systems & Data Management

• Leverages knowledge and intuition around systems/data management to provide insight into critical issues

Requirements:

· Bachelor degree in Finance/Accounting or related disciplines

· 7~9 years of experience in Controlling/ FP&A

· Experience within the retail sector is highly valued

· Analytical mind, solid financial knowledge of full P&L and management experience are essential

· Strong leadership as co-pilot of BU

· Soft skills for multiple stakeholder management

· Well versed with working at a multi-cultural, global organization with a matrix structure

· Proficient in PC application SAP preferred, excellent in Excel

This role offers an excellent opportunity for an experienced GST professional, who is client service focused, highly organized and detail orientated, to play a key role in the growth of the Tax practice. A key member of the management team, your role is pivotal to client experience, to accelerating team success and to manage our diverse portfolio of corporate and individual clients. Your responsibilities will include the provision of GST advisory and compliance services to our clients.

Key Roles & Responsibilities

• Advise clients on the GST implications of their business operations and transactions of various industries including financial industry
• Assist clients with the applications of GST registration, exemption and various GST schemes
• Review and e-file the clients’ GST returns
• Conducting GST health check reviews, GST due diligence reviews, Assisted Self Help Kit (ASK) reviews, Assisted Compliance Assurance Programme (ACAP) reviews
• Assist clients in managing IRAS GST audits/investigations
• Assist clients in seeking GST rulings from IRAS
• Supporting the partners in developing the GST practice and be involved in any other adhoc projects and related tasks as and when required by the Partners

Job Requirements

• Bachelor of Accountancy, Finance, or relevant discipline preferably with a professional qualification as recognised by SCTP
• Minimum 6 years of Singapore GST experience, preferably from a professional services firm/accounting firm
• Must be familiar with Singapore Tax laws and guideline
• Strong delivery, enforcement of timely execution and on time delivery
• Proven leadership, client, staff and project management and analytical skills
• Strong spoken and written communication skills, and ability to work across all levels. Effectively bilingual
• Strong team player
• Ability to work under pressure and multi-task
• Motivated and looking for career growth and development
• Possessing an accreditation by SCTP will be an advantage, eg. Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST)

We are partnered with an established bank in search of a Manager for thier Data Centre, to oversee the end-to-end operations and maintenance of data center facilities, ensuring high availability, optimal performance, and adherence to stringent security and regulatory standards.

Responsibilities:

• Data Centre Operations & Maintenance:Lead 24/7 operations, ensuring compliance with all regulatory and operational standards, and maintain uptime and system availability.
  Oversee facility infrastructure, including power, cooling, security, and network management to support high-density, mission-critical environments.
  Conduct regular inspections and proactive maintenance to prevent disruptions.
  
• Cluster Supply Organisation Collaboration:Engage actively in a cross-functional team structure, working with agile methods that support rapid, flexible responses to changing conditions and customer needs.
  Embrace iterative development practices, continuously enhancing products and services to deliver valuable functionalities to customers.
  
• Team Leadership & Development:Lead a team of data center technicians and engineers, guiding skill development, encouraging accountability, and fostering a “fail fast” approach to enable rapid correction and adaptation.
  Share specialized knowledge across cells and chapters, maintaining open communication for regular, timely feedback.
  
• Strategic Planning & Process Improvement:Coordinate data center activities, including system installations, upgrades, repairs, and maintenance, aligning with the bank's digital strategy.
  Manage the full product lifecycle, taking quality, compliance, and customer needs into account.
  Implement agile quality assurance and risk management frameworks to ensure secure, reliable operations.
  
• Capacity & Resource Management:Anticipate capacity needs, optimize space, power, and cooling, and manage a budget to ensure cost efficiency while maintaining performance standards.
  Organize and prioritize regular tasks, using a proactive approach to risk, compliance, and resource management.
  
• Security & Compliance:Ensure physical and data security, maintaining compliance with regulatory standards (e.g., PCI-DSS, ISO 27001) and internal policies.
  Coordinate disaster recovery (DR) and business continuity (BC) planning, ensuring frequent failover testing and readiness.
  
• Vendor & Stakeholder Engagement:Manage relationships with vendors and service providers, ensuring adherence to service-level agreements (SLAs).
  Liaise with IT and business stakeholders to align data center activities with broader business goals.
  

Requirements:

• Degree in Computer Science, Engineering, or a related field
• Financial Services experience is a must
• Minimum of 7 years in data center operations
• At least 4 years in a management role in the banking or financial sector.

About Dr. Wolff:

Dr. Wolff Group in Bielefeld, Germany, belongs to one of the largest medium-sized family companies in the German cosmetics market. We are a family business in its fourth generation with around 675 employees globally.

As a medium-sized company, we are surrounded by large multinational corporations. In a sense, we are the Gauls from East Westphalia. And we are different – really different. We dare to tackle issues that no one else dares to tackle, and we take paths that no one else treads: founded more than 100 years ago as a small factory for the production of pharmaceuticals, we are now one of the largest medium-sized family businesses in the German pharmaceutical and cosmetics market. Some of success brands of Dr. Wolff include Alpecin, Plantur, Bioniq Repair, Linola and Dr. Wolff’s Vagisan.

Dr. Wolff Singapore Pte. Ltd., set up in 2015 is the regional headquarter for the Asian and South East Asian region covering Singapore, Malaysia, Indonesia, and Hong Kong.

About the culture:

Dr. Wolff Singapore is a multi-cultural team that thrives in an open, fun and collaborative environment. We strive to empower all as individuals and team players. Just like our innovative products, we are not afraid to be different. We embrace open-mindedness and value out-of-box thinking.

About the role:

If you thrive in a fast-paced, ever-changing and entrepreneurial environment, then look no further. We are looking for Key Account Manger to join Singapore team. You will be responsible for the sales of Singapore and Malaysia offline business.

You should be / have:

- A good multi-tasker, stress-resilient, adaptable

- Analytical, numerate

- A good foresight / long-term thinking

- An entrepreneurial spirit / hands-on approach

- Efficient, resourceful

- Strong business acumen

- Strong communication skills

- Strong presentation and negotiation skills

- The ability to work independently and with various teams

Your main responsibilities:

- Overall sales target achievements, budget control, and profitability

- Work closely with retailers/distributors to develop and execute a long-term growth strategy

- Develop sales and trade marketing strategies

- Collaborate with marketing team to ensure trade and above the line activities are aligned to support the growth strategy

- Conduct contract, pricing and trading term negotiations

- Monitor and analyze sales and marketing campaigns effectiveness / ROI

- Develop and keep track of sales forecast and to meet the demands of the markets

- Demand planning and monitor inventory movement

- Generate monthly sales reports and analysis of the sales performance

- Identify opportunities and gaps to drive growth

- Manage day-to-day operations of the business

Requirements:

- Min. 5 years of relevant sales experience in FMCG (personal care) or pharmaceutical industry

- Working experience with/for distributor and/or modern trade

- Fluency in English. Fluency in Mandarin, Malay/Bahasa Malaya is a plus

We offer:

- An opportunity to join a successful and well-established business in the cosmetics and pharmaceutical industry

- Regional experience/exposure in an empowering environment

- Health insurance

- Staff discount

- Opportunity to travel depending on performance

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

• Design, implement, test, and deploy end-to-end software solutions in theT&O-MOT-LCS domain with the following key responsibilities
• Work closely and communicate effectively and independently with project managers, business analysts, development leads, test engineers, infrastructure engineers and business users
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Debug issues, fix bugs, identify bottlenecks, and troubleshoot the application and provide third level support
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 12+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MariaDB or SQL Server.
• Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI).
• Experience in CI-CD tools like Bitbucket Jenkins, Nexus, JIRA, confluence.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

Our client is a fantastic events business headquartered in UK that has opened up its brand here in Singapore. They are looking for a driven individual with a passion for marketing, and a specific interest in social media marketing to join this organisation at a pivotal time.

As the Marketing Manager you will produce and deliver the marketing strategy promoting their events to delegates and exhibitors.

Responsibilities

• Digital Marketing and Social Media Strategy.
• Execute the marketing campaigns and manage the creative/design process for marketing material.
• Working closely with the sales team to create sales campaigns, focused on both new client growth and increased client retention.
• Collaborate with partners to develop marketing campaigns, lead generation strategies and compelling materials for all revenue streams across live and digital products.
• Manage PR Strategy and all planning and execution of registration process for visitors
• Handle the delivery of all delegates, visitor, and attendee revenue generation, plus development of attendee/delegate pricing strategies and reporting

Your experience:

• A relevant degree within marketing, communications or similar
• A minimum of 3 years of experience as a Marketing Manager in the Events business.
• A keen interest and passion for social media marketing.
• Ability to produce creative and well thought out marketing plans.
• Experienced in devising and implementing digital marketing strategies and campaigns.
• Solid knowledge and experience utilising digital marketing tools (e.g., Google Analytics, Google Ads)
• A positive attitude
• Excellent communication skills and ability to manage stakeholders
• Strong organisational and time management skills
• Quick thinker and problem solver
• Able to work individually and in a team

If you are interested in this role, click apply or email directly to our specialist, Kamini [email protected] and we look forward to hearing from you!

EA License No.: R1114955

Agency License No.: 11C4388

Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

1) Trainee Salary : $2000

2) Tea Barista $2500-$2700

3) Senior Tea Barista -$3000

• 5days work week : 44 hour
• Location :Islandwide

Responsibilities & Duties
- Assist to do bubble tea order
-Arrange manpower and supervisors and provide training to staffs.
-Take care of the quality and hygiene of the shops.
-Make sure the service to customers are satisfactory.
-Order materials and keep track of stock inventory.
-Oversee daily operations and implement rules, regulation and SOP set by the management

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Coordinate and plan product transport to international customers.
• Prepare shipping documentation and review shipment invoices with finance.
• Manage customer requests, complaints, and ensure satisfaction.
• Enter Sales Orders and process sample requests.
• Handle Food Export and Health Certificate applications.

Requirements:

• Minimum A Level or equivalent.
• Minimum 1 years of relevant working experience with food/fmcg/manufacturing industry.
• Experience in logistics/supply chain process is a must.
• Good knowledge in MS Office applications.
• Well communicate and multi-tasking will be an advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

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Senior Customer Service Executive (Order Processing), $7,000/basic

• West area
• $7,000/month
• Company transport provided in MRT

Job description:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Diploma/Degree in any field with a minimum of 5 years’ experience in order fulfillment.
• Experience as order fulfilment customer service in Transportation, Manufacturing or Logistics industry
• Familiar with SAP system

Interested applicants, Kindly email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License Number: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role Title: Head of New Business Operations

Direct Reporting Manager: (Name & current job title) COO with matrix into Chief Underwriting Officer

Role Purpose: The Head of New Business Operations is responsible for operational leadership, service excellence, and admin support across the New Business and Underwriting value chain – everything from the time an application reaches Chubb to when the policy is delivered to the customer.

The role focuses on:

• Leading / defining the operational strategy to improve efficiency/effectiveness across new business and underwriting processes, drive service excellence to ensure we operate in a cost-effective and resilient manner, meeting SLAs/KPIs, and build team capability in each market

Key Responsibilities:

1.Operational Strategy (~30% focus)

• Develop and own the operational strategy for NB&UW – improving efficiency / effectiveness and bringing better customer experience and business outcomes via people / process / technology.
• Own the end-to-end process design / customer journey and be a key conduit for defining requirements and provoking change / digitization. Develop the target state flow / North Star model and provide the challenge (and ultimately requirements) around how we get there. Examples include driving eApplication, straight-through-processing, paperless communication to customers and salesforce.
• Help review change requests (as needed) to ensure clear cost benefit understanding is provided and join/lead governance forums as needed. Create / champion platform changes needed to deliver the desired outcome across the new business process.
• Identify and challenge variations around set-up and ways of working to aid improvement.

2.Service Excellence (~50% focus)

• Oversee new business / underwriting processes across face-to-face, telemarketing, and digital channels.
• Own the delivery of high-quality day-to-day service (aligned to customer & salesforce expectations) and the maturing of operational standards, insights, and quality assurance.
• Own the delivery of regular reporting against KPIs/SLAs in order to drive understanding, awareness, escalations, and actions. KPIs include:

1. eApplication rate
2. Straight-through-acceptance (STA) rate
3. Straight-through-process (STP) rate
4. Underwriter Productivity
5. Referral rate
6. Quality / error rate

• Drive service excellence within country operations teams who provide perform the new business and underwriting activities, admin support, and payment processing along the value chain.
• Support audit point resolution and remediation as required.
• Work closely with the Chief Underwriting Officer and the Underwriting team to identify, agree, and implement actions.

3.Build Capabilities (~20% focus)

• Share operational best practice across the region in terms of operating models, process automation, process re-engineering, digitization, and offshoring.
• Ensure the foundations of roles & responsibilities plus appropriate measures exist to prompt the desired outcomes / thinking / ways of working.
• Provide convenient and value add insights around service and quality metrics and follow up to resolve issues. Produce regular reporting to stakeholders of achievements versus targets. Diagnose underperformance and implement remediation plans.
• Provide ad-hoc business analysis and project management to support change.
• Plus, other duties, projects or functions assigned by the COO and relevant senior stakeholders.
• As a leader of people, ensure individual team members are coached / developed and that they are equipped with the right skills and resources. Establish an environment that promotes Chubb Values, and builds high levels of motivation, morale and integrity.

Experience:

Essential:

• Experience in leading consumer operations teams and process improvement within retail orientated Financial Services (ideally insurance) and can demonstrate the delivery of tangible business benefits / savings.
• Strong Emotional Intelligence (EQ) and ability to network across stakeholders to get things done.
• Experience of working with and engaging others to help bring greater consistency of working.
• Excellent stakeholder management skills and experience of managing within a multi-country matrix environment. Flexible, influential style.
• Personal drive to achieve significant change in relatively short periods of time
• Professional demeanour - executive presence; ability to independently interact with leaders.
• Very Proficient in the use of MS Excel and PowerPoint.
• Process orientated, an organiser with strong planning ability and attention to detail.

Desirable:

• Minimum 10 years’ experience, inc. 5+ years leading operations and/or process improvement
• Knowledge / experience of the insurance lifecycle
• Strong presentation & story-telling skills
• Experience working with and expanding shared service centre operations (in country & offshore)
• Demonstrate flexible and innovative ways of working, with creative / out-of-the-box thinking
• Strategic thinker, proactive and solutions oriented

A successful candidate must be able to demonstrate:

• Excellent communication skills – written and verbal to internal and external stakeholders.
• Ability to decompose complex issues, find solutions and summarise in plain English.
• Passionate about business process, continuous improvement and efficiency.
• Willing to roll her/his sleeves up to get things done.
• Influence, coach, manage stakeholders to get things done and effect change quickly.
• Customer centric attitude and focus.
• Resilience - ability to adapt to/cope with change.
• Ability to multi-task in a fast-paced environment.
• Leadership – driving team members to be accountable and responsible for actions.
• Pro-active interested involvement with department objectives and service levels.
• Excellent organisational skills.
• Effective teamwork within a diverse work environment.
• Ability to manage team workload, morale, staffing issues where appropriate.
• Strong work ethic.

Qualifications:

• Tertiary qualifications
• Lean / Six-Sigma certification a plus, but experience more important.
• Project Management certifications desirable.

Responsibilities:

• Handle and prepare various charter party forms/terms in the Dry Cargo Department
• General administration of execution and invoices in accordance with charter party terms and conditions and company policy
• Coordinate with the Ship Owners and Charterers
• Handle Port Disbursement
• Attend to and follow up on operational issues, e.g. keeping track of LOI & B/L
• Provide general administrative support to the operations department
• Any ad-hoc duties as assigned

Requirements:

• Relevant working experience in Shipping/Dry Cargo department is beneficial.
• Meticulous with an eye for detail
• Hands on experiences in charter party terms, responsible and able to multitask.
• Familiar with dry cargo operations is an added bonus.
• Proficient in Microsoft Office applications i.e. Ms Words, Ms Excel & Ms Outlook.
• Well versed in English (Mandarin an added advantage)

Scope:

• Provide frontline services, including admission, ticketing, guest assistance, and retail services using electronic systems for sales.
• Offer advice on products and services, assisting with exhibit interaction, and managing stock control and merchandise display.
• Handle sales proceeds and daily account closing, and addresses related guest enquiries.
• Apply digital technology to enhance the visitor experience, enforce safety rules, and perform first-level service assistance and recovery.
• Responsible for health and safety standards, escalating incidents, supporting emergency response procedures.
• Guide interns/temporary staff, evaluating their performance, and overseeing inventory, procurement, and sourcing/purchasing of supplies and equipment for the department’s operations.

Requirements:

• Minimum GCE O / A / ITE or Diploma or equivalent qualifications.
• Good knowledge of Attractions, Retail Operations or Tourism Services.
• Those with relevant working experience in related Attractions or Retail operations will have added advantage.
• A strong service mindset and enjoy interacting with people.
• A cheerful disposition, be organized and are meticulous with numbers.
• Able to maintain a flexible working schedule including evenings, weekends, and public holidays due to the operational nature of the work.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

We invite highly motivated and dynamic professionals to join our growing Deal Execution practice in Singapore. As part of KPMG’s Deal Advisory group, the Deal Execution team provides clients with advisory services to clients related to mergers, acquisitions and divestitures. We are a collaborative, diverse, high performing team, working with high profile corporate and private equity clients on some of the largest and most complex deals in the region and globally. We work across a variety of sectors, with a particular focus on financial services, healthcare and life sciences, and TMT. The team’s key proposition areas are as follows:

• Integration: Planning pre- and post-deal to support clients to safely deliver and take control of acquisitions, or facilitate JV partnerships, and integrate acquisitions, whilst enhancing value.
• Separation: Supporting vendors to strategically deliver credible carve-out concepts, strategies plans, and execution, with value preserved and business continuity ensured.
• Synergies: Helping clients understanding the potential benefits and costs of a transaction, or critically evaluating synergy cases.
• Due diligence: Highlighting key operational risks, opportunities and, if applicable, execution readiness at a target, order to ensure that acquirers are aware of key issues that may impact valuation or smooth and safe delivery of a transaction.
• Operations and value creation: Using our data and analytics capabilities, as well as subject matter and sector/functional specialists, we help clients reduce costs, release cash and create revenue, both in-deal and post-deal.

Your role:

As a manager within the team, your role will entail client-facing delivery, as well as development, mentoring and coaching of the team. You will gain exposure to a wide range of M&A transactions and your responsibilities will include:

• Delivering high levels of client satisfaction throughout engagements, managing client interactions and updates, ownership of deliverables and outputs (which can include integration/separation strategies, designs and plans; synergies analysis/reviews; due diligence reports), and management of project team(s) to assist clients in executing M&A related projects across multiple functions (including finance, technology, supply chain, HR, etc.), geographies, and within the project management office (PMO).
• Confidently providing high quality insight and input to advice given to clients related to deal strategy and execution
• Application of the KPMG global deal execution methodologies to the practical aspects of business operations and the client’s market sector throughout the engagement process to support sound and practical recommendations to clients
• Understand and articulate graphically and verbally the sources of value for synergies, and help assess client’s assumptions to support the pre-signing process
• Understanding, articulating and helping clients mitigate against likely issues that could impact project success
• Working collaboratively with wider KPMG service lines and geographies to support clients
• Performance management, coaching, mentoring and supporting our team members to help them reach their full potential
• Supporting (and, in some case, owning) client pitches, proposals, business development initiatives and internal/external marketing initiatives
• Ownership and input into practice development activities/initiatives.
• Ensuring KPMG engagement quality and risk management procedures are consistently applied on each engagement to protect the interests of our clients, as well as KPMG
• As we often work from client sites and have a global portfolio of clients, you will need to be willing to travel

Who and what we're looking for:

Your experience and expertise should ideally include most of the following:

• An understanding of the market drivers, challenges and opportunities impacting our clients’ strategies and priorities, particularly around one or more of our key focus sectors of financial services; healthcare and life sciences; and telecoms, media and technology.
• Demonstrable experience in M&A and/or restructuring/operational improvement experience in advisory/consultancy, or industry/based operational role, with deep industry focus and a strong understanding of the M&A cycle (ideally 5-8 years)
• Experience of executing and/or overseeing key integration and separation activities such as project management office support, synergy evaluation, communications planning, operating model development, finance, technology and HR project planning and execution is preferred
• Relevant degree and/or post-graduate qualification
• Fluency in English is required, with a second regional language an advantage
• Experience in developing and delivering articulate client proposals and leading business development initiatives
• Excellent analytical, problem-solving and project and time management skills
• Self-motivated, well-organised with a positive attitude towards challenges
• Enthusiasm and aptitude to forge strong relationships, lead a team, at times based across multiple geographies
• Comfort in working in the high pressured, yet often ambiguous and flexible, conditions that characterise transactions
• Commitment and ambition to develop team members personally and professionally to achieve their full potential, acting as a role model, coach and colleague
• Excellent verbal/written communication and presentation skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

Job Responsibilities

1. Financial Management:

• Oversee and manage the Profit & Loss (P&L) of Pororo Park Singapore, ensuring financial targets are met.

2. Operational Leadership:

• Develop and manage operations schedules to optimize cost efficiency while maintaining high service standards.
• Train and supervise the attractions crew to consistently meet established service levels.

3. Facility Management:

• Ensure Park facilities adhere to the highest safety, sanitization, and cleanliness standards.
• Conduct regular inspections and maintenance to uphold these standards.

4. Customer Experience Enhancement:

• Continuously review and improve the park's user experience through enhanced service standards, programs, and offerings.
• Handle customer service issues promptly and efficiently on-site, via phone, or through digital communication channels.

5. Program Execution:

• Plan and oversee the smooth execution of park programs, working closely with the attractions team to ensure successful delivery.

6. Financial Accountability:

• Manage daily cash sales and ensure accurate and timely reporting.
• Prepare detailed monthly reports and participate in regular business and operational meetings.

7. Safety & Compliance:

• Implement, monitor, and enforce park policies and procedures to ensure operational efficiency and compliance.
• Identify and address operational issues to improve overall park performance.
• Conduct regular First Aid training for the operations team.

8. Collaboration & Support:

• Collaborate with sales and marketing teams to promote park offerings.
• Support cross-functional initiatives to enhance park performance and customer satisfaction.

9. Staff Development:

• Mentor and develop team members through regular performance reviews, goal setting, and career development initiatives.
• Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.

10. Additional Duties:

• Perform any other duties as assigned to ensure the success and growth of Pororo Park.

Job Requirements

Experience:

• A minimum of 5 years’ experience in leading a team, preferably within the attractions or hospitality industry.
• Demonstrated experience in operations planning, deployment, and people management.

Specialized Skills:

• Experience managing mascots and stage performances is a strong advantage.
• Proficiency in handling multiple and complex projects simultaneously, with the ability to work collaboratively across different business units.

Interpersonal Skills:

• Strong communication and interpersonal skills, with the ability to engage and motivate a diverse team.
• Customer-oriented with a proven ability to resolve issues effectively and efficiently.

Personal Attributes:

• Dynamic, self-starter with the flexibility to adapt to a fast-paced environment.
• A proactive and solutions-driven mindset with the ability to manage unforeseen challenges.
• Willingness to work weekends, holidays, and irregular hours as required by the nature of the business.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• To support daily operation tasks (Policy refund/Claims payment & Commission) and assist team members.
• Attend policy-related queries from various departments timely.
• Review and post month-end journals.
• Monitor and ensure the accuracy and timeliness of transactions to meet month-end closing deadlines.
• Review payments, commission and policy related analysis.
• Review Bank and Balance Sheet Reconciliation in timely manner.
• Establish and maintain Standard Operating Procedures
• Participate and assist in system enhancements.
• Provide feedback to the Finance department on how to strengthen on internal controls and improve processes.
• Any other jobs assigned by the company.

REQUIREMENTS

• Degree in Accountancy and qualifications from professional accounting bodies would be an added advantage
• With at least 5 years of relevant experiences in Finance Operations, preferably from the insurance industry but not a must
• Possess knowledge of general accounting principles
• Good time management and analytical skills
• Meticulous and good with numbers
• Proficient in Microsoft Office applications (such as Excel and Powerpoint) and familiarity with AS400 (insurance system), Oracle accounting software is an added advantage
• Able to work independently and also as a good team leader
• Demonstrate the required skill to perform detailed work accurately and promptly
• Exemplify good communication skill and ability to communicate professionally with others both verbally and in writing
• Display problem-solving skill even under stressful conditions and deadlines