Reporting to the Head, Business Development and you will work with Business Development Executives to fulfil the following job responsibilities:

Operations and Administration (70%)

• Execute daily operations across various functions such as administration, logistics, procurement and finance related activities
• Prepare and maintain up-to-date financial records and administrative filing
• Work closely with students and lecturers for the provision of class attendance, timetable and student services
• Plan, coordinate and execute course orientations, opening & closing receptions, and any other duties as required during the course
• Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Sales and Marketing (30%)

• Coordinate, implement and support the promotion and marketing (through marketing collaterals) of the Centre’s training courses, programmes, seminars and workshops
• Prepare periodic sales, marketing, financial reports and any other reports as may be required
• Work with Head for new business proposals including costing & budgeting for courses, training programmes, seminars and workshops
• Update clients’ records and attend to sales enquiries
• Assist in the planning and preparation of RELC International Conferences, exhibitions, road-shows, meetings, and official functions, including physical arrangements, at the Centre or overseas

Key Requirements:

• Degree / Diploma in Business / Marketing or related discipline
• Preferably 2-3 years in a Business Development/Sales/Operations role from the education & training sector. Fresh graduates are welcome to apply
• Excellent communicator. Able to collaborate effectively with international stakeholders
• Detailed, meticulous and able to multitask
• Sales driven and result oriented
• Customer centric
• Good project management and presentation skills
• Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint

Please indicate your reason of leaving your current/previous organisation, notice period, last drawn and expected salary in your resume.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Key Responsibilities:

· Oversee and manage IT operations to support corporate and research functions.

· Manage IT infrastructure, including networks switches, firewalls, on-prem and cloud based servers and workstations, storage devices, and High Performance Computing cluster.

· Monitor and maintain cybersecurity posture. Ensure cybersecurity controls are implemented and maintained, identifying risks and recommending appropriate solutions. Conducted cybersecurity awareness training for staff.

· Provide support for all IT infrastructure to ensure smooth IT operations.

· Plan and implement IT projects.

· Manage vendor relationships, negotiating hardware/software contracts, and ensuring timely delivery of IT services and solutions.

· Other duties as assigned by supervisor.

Qualifications & Experience:

· Degree in Computer Science/Information Technology or equivalent.

· Min 8 years in IT infrastructure operations, with at least 2 years in a management or supervisory role.

· CISSP, CISA,CISM, PMP and MCSE certifications will be of added advantage

· Proven experience in managing vendors and stakeholders, ensuring effective IT service delivery.

· Strong communication skills with the ability to present and explain technical solutions clearly to both internal and external stakeholders.

· Excellent problem-solving skills and the ability to think critically under pressure.

· Self-starter with a proven track record to adapt and evolve with change.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

About the role

We are thrilled to welcome aspired and driven fresh graduates to join our team as an Exchange & Clearing Operations Analyst. In this role, you will be an integral part of our exchange and clearing house, contributing to the seamless execution of trading and clearing activities. Your attention to detail, analytical mindset, and readiness for shift duties will be key assets as you embark on this exciting journey in the financial industry.

Responsibilities

• Precision in Trade Execution: Gain hands-on experience in executing and meticulously monitoring trade, assisting in clearing and settlement processes, ensuring accuracy and efficiency.
• Regulatory Adherence: Develop a comprehensive grasp of regulatory mandates and play an active role in upholding compliance with exchange and clearing regulations.
• Insightful Data Analysis: Utilize your keen analytical skills and financial acumen to support the evaluation of trading activities, facilitating the generation of informed reports.
• Holistic Team Collaboration: Engage closely with diverse teams and external partners to ensure the harmonious functioning of exchange and clearing operations.
• Innovative Process Refinement: Identify avenues to optimize operational processes, infusing your fresh perspective for the continuous enhancement of efficiency.
• Quality Customer Service: Assist and interact with market participants, addressing their inquiries, resolving issues, and providing information about trading procedures.
• Provide dedicated support during the overnight shift (2230 to 0630) from Monday to Friday (Saturday morning).
• Shift-Based Excellence: Thrive in a dynamic work environment with shift work arrangement, ensure proper handover from the previous shift and to the next shifts.

Qualifications

• Diploma or Bachelor's degree holder.
• Passion for the financial industry and a determined aspiration to excel in exchange and clearing operations.
• Eagerness to learn and practice new topics
• Strong analytical skills, enabling quick comprehension of complex concepts and data.
• Proactive approach to understanding and adhering to regulatory compliance within financial markets.
• Effective communication skills and a collaborative mindset, essential for team-based operations.
• Ability to thrive in a shift-based work environment, ensuring seamless support around the clock.
• Solid grasp of financial instruments is a plus

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

The Go-to-Market Operations (GTM) team ensures that Google's complex and ever-evolving ads business runs smoothly. We are instrumental in setting the go-to-market strategy and guiding flawless execution and operations against the strategy. We stay focused on aligning the highest-level company priorities with strong day-to-day operations, while also helping to evolve early stage ideas into future-growth initiatives. We have teams embedded in each of the major Ads business areas, and global teams that work across the business areas. Team members are analytical and strategic with a pragmatic sense of how to get things done.

This individual contributor role sits within the Product Go-to-Market team, tasked with accelerating and defending large customer revenue growth across the region via the development and adoption of products, tools and program best practices. Our team is looking for a highly motivated, top performing individual to lead the APAC 3P partner go-to-market strategy for Google’s Marketing Mix Model (MMM), Meridian, and Google Analytics. This role will be charged with building and cultivating the 3P partner ecosystem, including leading regional certification, funding program governance, enablement needs and market-to-product feedback loops. This role will also serve as the senior specialist and thought leader on product partner strategy across agencies, independent and specialized services organizations and be responsible for leading regional thought leadership.

Qualifications

Job responsibilities

• Build the Google Next Gen Marketing Mix Modeling (MMM) 3P ecosystem, including, but not limited to certifying APAC-based partners, overseeing funding deployment and partnering with data science and MMM specialist teams to maintain services quality and upskilling.
• Develop and lead regional GTM initiatives on Google Analytics and Next Gen MMM that help partners grow their practice and product portfolio through scaled solutions and services.
• Create internal awareness of partner network servicing Google Analytics & MMM, joint solutions offerings, and capabilities with relevant regional and in-country sales leads; support the integration of the latter into customer services and program deployment.
• Support Google partner sales teams on advocating for Google Analytics and Next Gen MMM solutions value proposition inside the partner organizations. Drive thought leadership on Next Gen MMM and Google Analytics externally.
• Establish and maintain partner-to-product feedback loops to ensure partner input into product roadmaps, use cases and the development of technical and GTM enablement.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree.

Preferred qualifications

• MBA.
• Extensive knowledge in partner customer lifecycle, commercial offerings and have experience managing services partnerships.
• Experience working with and influencing senior sales executives and a broad range of internal stakeholders from sales, marketing through to integrations and data science teams.
• Exceptional leadership presence and communication skills, with the ability to quickly absorb technical concepts and effectively communicate them to a non-technical audience.
• Track record of designing and leading complex cross-functional work programs and go-to-market strategies.

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around bringing our robot to market. You may be remunerated with a combination of salary and share options. It is possible to combine this with our technical internships for a more “hybrid” role. This internship requires a reasonable amount of technical understanding/engineering interest.

1. Assisting with the recruitment process, including posting job openings, reviewing resumes, and conducting initial candidate screenings.
2. Coordinating and scheduling interviews with job applicants and hiring managers.
3. Assisting in onboarding new employees, including paperwork and orientation.
4. Maintaining and updating employee records and databases.
5. Assisting with HR-related communications, such as preparing HR documents and announcements.
6. Supporting HR team with various administrative tasks.
7. Assisting in the development and implementation of HR policies and procedures.
8. Conducting research on HR trends and best practices.
9. Assisting in organizing HR-related training and development programs.
10. Participating in special HR projects and initiatives as assigned.
11. Scheduling and joining meetings with prospective clients, investors, and partners
12. Market research for expansion overseas
13. Accounting and purchasing
14. Scouting for new opportunities, writing proposals for them, and pushing fabrica out there
15. Visiting industry trial sites, giving appropriate feedback to product development team
16. Speaking to industry players, ground workers, understanding the process of tile grouting to help us shape our solution, especially from an operational point of view
17. Connecting manufacturers and our product team to build and iterate on our prototype, creating new avenues for manufacturing at scale, manufacturing for reliability
18. Website and other marketing/public relations management
19. Any other operational duties

A great candidate would possess the following:

• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals.

Product area

The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.

Job description

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Qualifications

Job responsibilities

• Contribute to efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure.
• Participate in troubleshooting and resolve critical technical issues.
• Test and troubleshoot new server and network hardware components and designs.
• Install and maintain switches, routers, and other networking gear.
• Configure and troubleshoot Linux OS-related issues.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware
• Experience with networking protocols
• Experience with performing component-level repairs on IT equipment
• Ability to lift/move equipment and ability to exert yourself physically over extended periods of time

Preferred qualifications

• 3 years of experience working within a data center or network operation center environment.
• Experience in maintenance of server systems.
• Experience with troubleshooting hardware and network issues using Linux tools.
• Knowledge of Networking, including topology and protocol understanding.
• Excellent communication skills.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

We are looking for a results-driven Marketing Operations and Campaign Specialist to join our dynamic marketing team. This role focuses on streamlining marketing processes, executing and optimizing campaigns, and ensuring seamless integration between marketing strategies and operational execution. The ideal candidate is highly organized, analytical, and experienced in managing campaigns across multiple platforms.

The following are some of the key responsibilities and duties of the job:

1. Marketing Operations Management:

- Develop and maintain efficient marketing workflows, ensuring consistency and scalability across campaigns.

- Manage marketing technology stacks, including CRM systems, automation tools, and analytics platforms.

- Ensure data accuracy and compliance with regulatory standards, such as GDPR or other data privacy policies.

- Collaborate with cross-functional teams to align marketing strategies with operational goals.

2. Campaign Management:

- Plan, coordinate, and execute multi-channel marketing campaigns, including email, social media, paid ads, and content marketing.

- Define campaign objectives, KPIs, and timelines, ensuring alignment with business goals.

- Monitor and optimize campaign performance through A/B testing, segmentation, and data-driven insights.

- Coordinate creative development, messaging, and asset delivery to ensure timely execution.

3. Performance Analytics and Reporting:

- Track and analyze campaign performance metrics, providing detailed insights and actionable recommendations.

- Create and maintain dashboards to monitor the effectiveness of campaigns in real-time.

- Generate post-campaign reports, highlighting ROI, key successes, and areas for improvement.

4. Process Improvement:

- Identify and implement opportunities to enhance marketing processes and campaign workflows.

- Document and maintain standard operating procedures for campaign execution and marketing operations.

- Drive innovation in campaign strategies by staying updated on industry trends and emerging technologies.

5. Stakeholder Collaboration:

- Partner with sales, product, and creative teams to ensure campaigns are aligned with organizational objectives.

- Work closely with external vendors, agencies, and partners to deliver high-quality campaign assets and initiatives.

- Act as a key point of contact for resolving operational challenges related to campaigns.

Qualifications

Minimum Qualifications

- Bachelor’s degree in Marketing, Business Administration, or a related field.

- At least 3 years of experience in marketing operations, campaign management, or a similar role.

- Proficiency with marketing tools and platforms, such as Salesforce, Pardot, Marketo, Eloqua, HubSpot, Google Analytics, and campaign management tools.

- Knowledge of digital marketing channels, including social media, SEO, SEM, and email marketing.

Preferred Qualifications

- Excellent project management skills with the ability to manage multiple campaigns simultaneously.

- Familiarity with marketing automation tools and CRM platforms.

- Strong communication and interpersonal skills.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Description

The Executive provides operational support for the Radio's traffic news thru insertion by managing the Zetta playlist. This role involves closely monitoring a WhatsApp group chat to ensure traffic updates triggers are implemented and executed across radio stations as per instructions in the required time manner.

The role requires continuous monitoring of the designated WhatsApp group chat and to remain vigilant with any activation and follow up promptly. Attention to detail is essential to ensure the correct files (audio clips) are selected and played accurately according to the activation message received in the group chat. The ability to follow instructions and communicate effectively with stakeholders is essential.

Responsibilities

• Monitor the ICA WhatsApp group chat for any activation and message version updates
• Ensure meticulous execution of the correct message version
• Insert the designated message version every 30 minutes for the specified duration
• Manage station-specific content versions without cross-sharing between stations
• Provide clear and relevant information to the next shift staff and the Team Leader during handovers
• Comply with workplace safety and cybersecurity policies while performing duties

• Diploma holder
• Ability to understand and execute Standard Operating Procedures (SOPs) effectively
• No prior experience required; training will be provided
• Willingness to work rotating shifts, including weekends and public holidays
• Proficiency in English with strong verbal and written communication skills. Knowledge of Chinese, Malay, or Tamil is an added advantage

The Case Manager for the Youth Service plays a pivotal role in driving positive change for individuals, families, and communities facing transitional challenges. This position involves providing direct services to clients and facilitating rehabilitation and reintegration efforts.

JOIN US if you are a strong team player looking for a career in youth rehabilitation and community work.

The primary scope of this role focuses on the Reformative Training Centre (Singapore Prison Service), with opportunities to engage in community outreach programs, the Singapore Boys’ Home, and other initiatives assigned by the Head of Department.

The Case Manager will be responsible for developing and implementing intervention plans based on professional knowledge, conducting casework, and leading various community development activities.

Key Responsibilities:

· Build and maintain professional relationships with clients and their families/caregivers.

· Conduct intake assessments to identify client needs and develop tailored intervention plans.

· Manage case plans, including regular reviews, follow-ups, and accurate documentation.

· Facilitate group programs, including psycho-educational and therapeutic sessions.

· Collaborate with external agencies for effective case management.

· Supervise and mentor junior staff and interns.

· Participate in professional supervision and undertake additional duties as assigned.

Requirements

· A minimum of a graduate diploma or degree in Social Work, Counselling, Psychology, Sociology, or a related field. A diploma in the same field with strong relevant experience may be considered.

· At least two years of case management experience, with a focus on at-risk youth, is highly preferred.

· Ability to work within time-based programs to achieve desired outcomes.

· Self-motivated, able to work independently, and an effective team player.

· Excellent interpersonal and communication skills for working with youth-at-risk, young offenders, and their families.

· Skilled in case assessment, engagement, intervention planning, and prompt reporting.

· Experience designing, planning, implementing, and managing group work and programs, particularly in prison, youth centre, or residential facility settings.

· Knowledge of community trends and best practices to improve program impact.

· Preferably trained in FAST (Family and Adult Support Tool) and/or YLS/CMI (Youth Level of Service/Case Management Inventory).

· Proficiency in English; ability to converse in Mandarin and/or Malay is a plus.

· Only Singaporeans

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

• Monitoring of all applications and network infrastructure events using the monitoring tools.
• Analysis of incidents based on event management matrix.
• Perform daily activities as documented in the daily checklist
• To monitor, track and update the change management activities & routine activities
• Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.
• Activates and facilitates the Technical/Management Bridge when required

• Monitoring of all applications and network infrastructure events using the monitoring tools.
• Analysis of incidents based on event management matrix.
• Perform daily activities as documented in the daily checklist
• To monitor, track and update the change management activities & routine activities
• Ensuring that all outstanding activities/tasks are documented and handed over to incoming shift.
• Activates and facilitates the Technical/Management Bridge when required

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Senior Associate, you will play a crucial role within engagement teams by leading a component of a project. You will formulate how problems should be structured and play a key role in driving analysis and activities that underpin solutions for our clients. Your ability to lead outcomes, think independently, and ideate ways forward within a team setting will drive the impact you will make as a Senior Associate.

On any given project, you will be able to quickly identify and acquire domain knowledge that enables you to problem solve, and have the ability to connect your outcomes to our client’s unique challenges. Working with your leaders, you will help manage aspects of an engagement while nurturing and leading junior team members.

Our Senior Associates come from a range of backgrounds that will contribute to diversity of opinion within engagement teams, with the ability to flex to different analytical and operational tasks.

About You

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• 3 - 5 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles is desirable
• Proficient in Microsoft Office suite
• High sense of ownership and accountability for outcomes and quality of work
• Proven ability to structure ambiguous problems using first principles thinking
• Strong analytical and problem-solving skills (both quantitative and qualitative orientations)
• Demonstrated ability and propensity for leadership in team settings
• Familiar or proficient with core consulting skills concepts, such as structured problem solving and hypothesis-driven approaches
• Have a basic understanding of a Financial Services industry (e.g. Banking, Insurance, etc.)
• Strong written and verbal communication skills (For applicants to Thailand, Indonesia and Vietnam, candidates should be proficient in both the local and English language)
• An ability to work effectively in a fast-paced and dynamic environment
• Record of high performance
• Creativity and intellectual curiosity
• Strong personal presence, combined with compelling and professional presentation and communication skills

Position: Treasury Operations - Trade Finance (Officer /Senior Officer)

We are helping our client, a reputable Chinese bank to hire for the above.

Responsibilities:

· Handle and process daily treasurysettlement and clearing transactions.

· To balance Nostro accounts closing and opening balance daily.

· Process customer internet banking.

· Perform loan processing / administration duties in fix deposit and corporate loan (syndication/ bilateral loan, loan booking, etc.), personal loan, safekeeping of original documents and collaterals.

· To ensure proper processing of Trade Finance transactions.

· To process remittance transactions, i.e. MT202, MT103, MEPS008, MEPS009 etc.

· Prepare daily, weekly, monthly report to H.O. and MAS.

· Participate for any system enhancement / testing/ projects/BCP assigned.

Requirements:

· Bachelor Degree in relevant fields

· Min 3 years of relevant experience in the Banking industry.

· Strong understanding and experience in swift operations.

· Able to process remittance transaction and common types of swift message.

· With knowledge of accounting entry and reporting.

· Good understanding and knowledge in various treasury products, e.g. Money Market, Foreign Exchange, Security/Bonds, derivative products and possessing treasury settlement and clearing processing experience preferred.

· Experience of handling trade finance products, i.e. L/C, L/G, collection, invoice financing, bill discounting, forfeiting preferred.

· Being familiar with local clearing systems, i.e. MEPS+ preferred.

· Must be meticulous, careful, positive and full sense of responsibility.

· Mature with good communication skills and must be able to work independently

· Knowledge of Mandarin is an added advantage to liaise with Mandarin speaking Parties

Work location: CBD

Meta is seeking a highly strategic, quantitative, process and detail-oriented business leader to join the APAC Sales Strategy Planning & Operations team. This is a key opportunity to be part of an APAC team that plays an integral role in executing Global Business Group business processes and sales plans, driving operational rigour and efficiency, and producing insights to inform decisions.

The mission of the Sales Strategy Planning & Operations group is to maximize business performance by being the objective, trusted partner to the sales business through insights, operational rigour and cross-functional collaboration. We identify and drive critical projects and initiatives to support revenue growth, while supporting the operational cadence to surface business insights. In your role as the Sales Strategy Planning & Operations lead, you will be a key partner to the business delivering against three core functions: 1) Core operations (e.g. performance reporting, driving rhythm of business (target-setting and tracking) across sales teams 2) Take a data-driven approach to supporting business growth and driving efficiencies across processes, organization and systems; identify market and product opportunities to global teams 3) Support issues escalation and resolution across revenue, product and sales rigour. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment. Stakeholder management and communication skills are necessary.

Responsibilities

• Provide business analytic strength to help drive initiatives critical to ongoing growth, develop SME knowledge of APAC markets and Meta messaging products to identify trends and product opportunities, providing data-driven feedback of market nuances to central product teams. Provide key insights for business leadership to support strategic decision-making.
• Drive rhythm of business with operational rigour, support portfolio management and service model, lead operational reviews and track performance on regional goals and priorities (e.g. monthly/quarterly business reviews), identify opportunities and key roadblocks to progress, and work efficiently across teams and time-zones to remove them.
• Drive operational and data-reporting rigor, make process improvements, streamlining to create efficiency and remove obstacles. Embody the ‘move fast’ value. Scope and drive critical regional / global initiatives, driving alignment with cross-functional teams and developing detailed project plans with measurable milestones and outcomes.
• Collaborate with Sales leadership and cross-functional stakeholders on RoB (identify and quantify headwinds and tailwinds for quota setting, with solid forecast accuracy), deliver key projects, (e.g. annual business planning, headcount management, organization health and other operational projects), present findings, recommendations and influence with data.
• Communicate with leadership on a regular basis, highlighting progress towards goals, key risks and dependencies. Translate and execute global initiatives to regional / local level, and drive alignment through partnerships with regional/local and cross functional teams.

Minimum Qualifications

• 8+ years of work experience in Corporate Development/Statistics/Management Consulting at a top-tier consulting firm and/or in a corporate enterprise setting, strategy/planning & operations team.
• Execution-oriented and scrappy. Solid project management and stakeholder influencing skills, with solid commercial / business acumen.
• Enjoys the challenge to thrive in a complex, ambiguous and fast-changing environment with agility to drive results through effective problem solving, collaboration and communication.
• Distinctive problem solving and analytical skills, can solve complex and diverse business problems (commercial, operational, organizational). Can effectively influence and present key concepts to leadership audiences.
• Superior Excel and Powerpoint skills. Working knowledge of SQL, experience with managing large data sets.

Preferred Qualifications

• MBA or a degree in an analytical field, i.e., Finance, Business Management, Statistics
• Knowledge of Meta and products, as well as messaging and AI tools
• Prior experience working in a large conglomerate/enterprise with multiple org and business units
• Fluency in SQL/Python/R
• Experience working with or in support of diverse markets / time-zones

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Overview:
The People Specialist will be responsible for a range of HR, payroll, and administrative functions to ensure the smooth running of operations. This role involves assisting with payroll processing, HR operations, office management, employee onboarding and offboarding, and compliance with Ministry of Manpower (MOM) guidelines. The People Specialist will support both operational and HR teams to ensure all functions are carried out efficiently and in compliance with company policies and legal requirements.

Key Responsibilities:

Operations and Administration:

• Assist with the full spectrum of HR operations and administrative tasks.
• Support office management and procurement of supplies such as stationery and pantry items.
• Assist in onboarding new employees, including the issuance of uniforms and management of uniform inventory records.
• Support offboarding processes, including work pass applications, renewals, cancellations, flight ticket bookings, and ensuring that employees complete all exit formalities in line with MOM and dormitory guidelines.
• Assist in performance management processes and implementation.
• Maintain up-to-date employee records (attendance, EEO data, etc.) in compliance with policy and legal requirements.
• Provide administrative support for any ad-hoc HR, payroll, and operational matters as needed.

Payroll:

• Serve as a subject matter expert in payroll matters, providing support to the operations team on complex payroll-related issues.
• Prepare monthly and bimonthly payroll reports, ensuring accuracy, and make necessary corrections via journal entries.
• Enter payroll transactions and related data, ensuring appropriate adjustments to wage/salary accounts as needed.
• Prepare and submit IR21 tax clearance and yearly IR8A filings, ensuring the confidentiality of all salary-related information.
• Recommend or participate in developing new payroll-related procedures and policies; assist with implementing changes within the payroll system.
• Assist with preparing increment letters and salary-related documents as part of the HR operations.

Job Requirements:

• At least 4-6 years of relevant working experience in the environmental industry or a related field.
• Meticulous, hardworking, and positive attitude with an approachable personality.
• Excellent organizational, time-management, communication, and interpersonal skills.
• Strong ethics, reliability, and the ability to work independently and collaboratively in a team environment.
• In-depth knowledge of Ministry of Manpower (MOM) Employment Laws and Labour Laws.
• Proficient in payroll systems such as Quick HR and PayDay (preferred).
• A diploma in Human Resources, Psychology, Business Administration, or IHRP-CA certification would be advantageous.
• Previous experience as a HR Administrator, Generalist, or Payroll Specialist is preferred, with knowledge of HR functions and payroll processes.

Your new company

This is a tier1 banking firm with a strong presence and branding.

Your new role

•  Responsible for compiling, reviewing & uploading of transactional document.
•  Maintain responsibility for accuracy of documentation upload & reconciliation.
•  Responsible for monthly Assets reconciliation.
•  Responsible for monthly reporting functions and assist in Audits.
•  Data entry into Leasing system.
•  Mailbox management & client servicing support.

What you'll need to succeed

• Finance Diploma in polytechnic
• 2-4 plus years experience in the banking or leasing industry with significant operational and documentation experience.
• Knowledge of leasing business is preferred.
• Working knowledge of common forms of lease documentation, software license agreements and other typical forms of customer finance documentation
• Familiarity with operational and administrative processes such as customer invoicing, cash application, collections, end of lease management.
• Excel skills are mandatory
• Customer service, Problem solving/Risk mitigation
• What you'll get in return

This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Morgan McKinley is seeking an Operations Analyst (Loans) -Banking Industry for a 12 month contract assignment with a possibility to extend or to go perm!!

Key Responsibilities:

• Compile, review, and upload transactional loan documents.
• Maintain responsibility for the accuracy of loan documentation uploads and reconciliations.
• Conduct monthly asset reconciliations.
• Prepare monthly reports and assist with audits.
• Perform data entry into the leasing system.
• Manage mailbox operations and provide client servicing support.

Required Skills and Qualifications:

• Minimum of a Finance Diploma from a Polytechnic institution.
• 2-4+ years of experience in the banking or leasing industry, with significant loan operational and documentation experience.
• Familiarity with common forms of lease documentation, software license agreements, and other typical customer finance documents.
• Understanding of operational and administrative processes, including customer invoicing, cash application, collections, and end-of-lease management.
• Proficiency in Excel is mandatory.
• Strong customer service orientation and problem-solving abilities.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Based in Singapore, we are on the lookout for Partner Managers who can drive growth and enrich our ecosystem. TikTok's local service partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As a Partner Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local service teams. The immediate focus will be on top local service partners in travel, food, and leisure to further accelerate service offerings on TikTok.

Responsibilities:

- Act as a Strategic Partner Manager to new verticals/initiatives to scale business growth and service

- Identify opportunities, develop and implement initiatives to local service partnership offerings on TikTok

- Work cross-functionally within new verticals, and other organizations to drive revenue and increase partnership and deeper collaboration

- Drive product and partner adoption and provide ongoing education about new and existing Tiktok products, focusing on those that leverage APIs and other advanced technology.

- Develop scaled approaches and processes to in-market activity and communication.

- Represent TikTok in external meetings with C-level executives while displaying the highest personal integrity and ethics.

Minimum Qualifications

- 5 years in client-facing roles, specifically in partner management

- Proven track record of successful cross-functional collaboration with peers and managers, both within the organization and with external partners.

- Demonstrated ability in presenting to diverse audiences, including internal teams and external stakeholders, across various levels of seniority.

- Strong experience in defining, developing, and leading significant projects.

- Proficient in negotiation and possess solid quantitative/analytical skills.

Preferred Qualifications

- Preferred experience in the user technology industry.

- Preferred experience working as part of a global or international team.

- Robust product acumen, with the ability to understand and contribute to product strategy.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• Process trade orders and matching of trades & positions
• Check and confirm trade executions
• Follow up on discrepancies and ensure final settlement of trades
• Ensure settlements are done in a timely and accurate fashion
• Perform reconciliation of securities holdings and cash positions
• Maintain trade order book
• Other duties as assigned

Requirements:

• Possess Tertiary qualification with operations experience in private banking
• Open to work in a boutique scaled private client set-up
• Possess pleasant deposition, professional knowledge and right aptitude
• Good interpersonal and communication skills

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

DxD Hub QA/Lab Operations Team is seeking candidate to join the team to build capabilities needed for lab operation in medical device organization.

You will join the QA and Lab Operations team to implement QMS requirement and laboratory safety protocols in the management of equipment, facilities and inventory within the product development laboratory.

You will be trained in the following areas:

Competency in ISO 13485:2016

• Understanding concept of ISO 13485:2016 standard and the impact of the requirements on lab operations.
• Management of Change.
• Management of deviation and nonconformity.
• CAPA and root cause analysis.

Workplace Safety, Health and Environment

• Application of safe work procedures in work activities.
• Workplace safety incident investigation.
• Proper classification, handling, storage and disposal of lab chemicals including toxic, corrosive, flammable chemicals.
• Proper handling, storage and disposal of biological materials.
• Emergency response.

Facility Management

• Regulatory requirement for lab operations.
• Regulatory guideline for waste management.

Equipment Maintenance

• Understand the purpose of equipment calibration.
• Understand concept of accuracy and tolerance in calibration results.

Equipment Qualification

• Understand the principles of equipment qualification.
• Writing qualification protocol and report.
• Execute basic installation and operations qualification protocols.

You will support the QA and lab operations team in the following:

• Receiving and inspection of material and equipment.
• Equipment qualification: develop qualification protocol/report, plan for qualification activities.
• Support in maintenance of lab facility compliant to ISO 13485 and regulatory requirement.
• Review/drafting of SOP.
• Participate in audit.
• Record NCR and conduct CAPA process.
• Participate in lab improvement project.
• Cross division activities on adhoc basis.

Job Requirements

• Bachelor of Science or Engineering with knowledge in engineering science.
• Working knowledge in Microsoft office.
• Good communication and presentation skill.
• Individual who is highly motivated, results driven and well organized.
• Possess intellectual agility and a strong team player.
• Applicants with no experience may apply.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Position: Customer Service Executive (Japanese speaking) ID: 19418
Location: Central

Key Responsibilities:

➤Provide customer services for daily inquiries and requirements of clients
➤Handle emergency inquiries of clients on weekends and night time
➤Provide sales support to Sales Team
➤Other administrative and ad-hoc duties if required from management

Requirements:

➤Experienced with customer service, sales support, or any service industry
➤Be able to work flexibly based on the customer's schedule
➤Familiar with MS Office
➤Possess Customer Service Mind

Interested applicants please send your resume to Calista(R22104418) with email subject header “Job Application for Customer Service Executive (Japanese speaking) ID: 19418- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069