Key Responsibilities

• Team Leadership: Lead, mentor, and develop a team of business analysts and operations staff, fostering a high-performance culture.
• Project Management: Manage and oversee key projects related to process enhancements, technology implementations, and operational initiatives.
• Product Management: Lead product innovation and development initiatives; Support product onboarding and execution; Oversee end-to-end product lifecycle management.
• Client Engagement: Collaborate with relationship managers and client service team to ensure client needs are met and feedback is incorporated into operational strategies.
• Business Development & Marketing: Collaborate with marketing team on campaign planning to drive market positioning and brand awareness initiatives.
• Operational Excellence: Identify areas for process improvement, implement best practices, and streamline operations to enhance efficiency and effectiveness.
• Performance Metrics: Establish key performance indicators (KPIs) to monitor team and operational performance, making data-driven decisions to achieve targets.
• Regulatory Compliance: Ensure that business operations comply with industry regulations and internal policies, mitigating risks associated with non-compliance.
• Reporting: Prepare and present performance reports to senior management, highlighting achievements, challenges, and opportunities for improvement.

Qualifications

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Licenses: CMFAS qualifications in Securities, Derivatives, and Collective Investment Schemes, with valid MAS Representative License.
• 5 years of experience in business management or operations within a financial services or brokerage environment, with leadership background.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

about the role

• Lead the setup and improvement of IT service management processes and tools.
• Manage IT infrastructure, including data centers, cloud environments, and networks, ensuring performance and reliability.
• Oversee application management to minimize downtime and streamline deployments.
• Ensure compliance with regulatory requirements and collaborate with cybersecurity teams to address risks.

Skills and experience required

• Bachelor's degree in computer science or equivalent.
• At least 15 years of experience in IT operations within banking or financial services.
• Proven team leadership experience with strong stakeholder management skills.
• Expertise in ITIL processes and financial/budget management.
• Regional exposure is an advantage.

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

Location: Science Park

Salary: Up to $3200

Working hours: 8am – 5pm

Working days: 5 days' workweek from Mondays to Saturdays

Duration: 1 year contract (Renewable)

Responsibilities

• Invoice preparation
• Manage the inbound and outbound shipments
• Responding to emails
• Any other activities to support customer with courier shipments

Requirements

• Min. Diploma level
• Basic understanding of logistics
• Able to lift heavy weights of up to 10kg for frozen shipments (up to 50% of the time)
• Adaptive to changes + team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

ABOUT GOLDMAN SACHS

We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals. We commit people, capital and ideas to help our clients, shareholders and the communities we serve to grow.

OPERATIONS OVERVIEW

Operations is a dynamic, multi-faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation.  For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

OPERATIONS ANALYST PROGRAM

The Operations Analyst Program has been designed to combine business, technical and professional skills training with a wide-ranging platform of development opportunities to give you a broad portfolio of business management skills.

Starting with both firm-wide and Operations-specific orientations, the program provides a comprehensive schedule of formal training. Alongside this formal training, you will continue to benefit from peer mentoring, networking opportunities and a range of challenging developmental assignments that will take you outside your day-to-day responsibilities.

TEAM OVERVIEW

Analysts joining Operations teams will be on the front-line of the division enabling all of the firm’s businesses. This includes taking an active role in the life-cycle of each deal, trade or transaction – including onboarding the client, assisting in pricing, settling and allocating trades, and post-settlement activities such as collateral management or maintenance of securities and cash. These teams work closely with traders and bankers to service our clients and mitigate risk. Professionals in these functions have diverse academic backgrounds (Liberal Arts, Business, STEM).

LOCATIONS

New York City area, Salt Lake City, Dallas, Sao Paulo, Beijing, Hong Kong, Seoul, Singapore, Sydney, London, Warsaw, Bengaluru, Tokyo.

BASIC QUALIFICATIONS

• Graduating from August 2025 to July 2026* with a Bachelor or Master Degree
• Japanese language skills (spoken and written) required to interact with Japanese speaking colleagues and clients
• No full time work experience (excluding internship experience)
• Interest and passionate in working in financial industry
• Ability to work in a dynamic global environment with a focus on teamwork
• Impeccable attention to detail and excellent problem solving and analytical skills
• Ability to grasp complex issues, interpret information and communicate commercial and operational issues
• Flexibility to adapt to a dynamic and changing organization
• Excellent verbal and written communication skills in English
• A proactive approach and a high level of enthusiasm
• Proficient with suite of Microsoft Office software

*This is a future opportunity for our 2026 campus analyst program

We ask all interested candidates to also submit an application through our global recruiting portal which can be found at goldmansachs.com/careers.

Goldman Sachs is an equal opportunity employer. © The Goldman Sachs Group, Inc., 2024. All rights reserved.

• Plan and schedule daily activities for regular fuel farm operations and maintenance tasks, following SOPs and safety guidelines.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 2 years of experience in RSAF.
• Proficient in MS Office Applications/Power Platform Applications
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Our client is a vending machine operator looking to expand their team with a Vending Machine Technician.

Responsibilities

• Refilling, servicing and maintaining the machine
• Collecting money that has been deposited
• Perform routine service & maintenance of vending machines on regular basis, including parts replacement, so to ensure the vending machines function optimally.
• Attend to all service calls during normal working hours, as well as when on standby duties assigned on a roster basis.
• Set up new vending machines, installations & deployment
• Any other job-related duties assigned

Requirements

• Class 3 Driving License.
• Light to moderate physical work (load drink cartons & top up machines)
• Simple command of English language (spoken & written)

Working Hours

• 8.30am to 5.30pm
• If you finish earlier, you can go back early

Duration: 1 year

Location: One North

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

Meeting Coordination and Support:

• Assisting to develop, maintain and update the meeting schedule to ensure timely organisation of events.
• Reserve meeting rooms and gather agendas to facilitate productive discussions

Stakeholder Engagement & Organisation Development Event/Activities Planning:

• Coordinate Organisational Development (OD) engagements by managing logistics and ensuring seamless execution.
• Collaborate with stakeholders to understand event objectives and target audiences and propose innovative ideas to enhance attendee experience and engagement.
• Source and liaise with various vendors (e.g., catering, event planners)

Workplace Resource Management:

• Conduct regular inventories of office resources, including workstations, lockers, and cabinets
• Maintain and update records of availability and allocation of workplace assets

Financial Reporting:

• Assist to collect and organise project-related data from various sources and assist in data entry and maintenance of programme databases
• Generate and consolidate monthly financial reports, ensuring accuracy and timely submission to the existing EVP dashboard for tracking and analysis

Administrative Support:

• Assist in managing AOB tasks to address ad-hoc operational needs and team requirements.
• Assist with general office duties to ensure smooth operation of the Programme Planning Office, and Enterprise Group.

Requirements:

• Minimum Diploma or equivalent qualification in Business Administration or a related field.
• Experience in Government sector with finance reporting or resource management would be an advantage.
• Organisational skills: Ability to manage multiple tasks, schedules, and priorities efficiently.
• Proficient in MS Office: Skilled in Word, Excel, PowerPoint, Outlook, and familiar with scheduling and financial reporting tools.
• Communication skills: Strong written and verbal communication skills to interact with stakeholders and coordinate effectively.
• Attention to details: High accuracy in tasks like stocktaking, report generation, and meeting coordination.
• Problem-solving abilities: Resourceful and capable of handling minor operational challenges independently.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

The Senior Director, Strategy and Operations for Visa Consulting & Analytics (VCA) Asia Pacific (AP) will be entrusted with a broad portfolio of responsibilities helping Visa to accelerate the growth of VCA and the broader Advisory business. He/she will be a key member of the VCA AP leadership team, working closely with VCA AP Geographical Leads as well as the Head of VCA Consulting, Managed Services and Data Science in AP. Additionally, this role is responsible for driving Value-in-Kind (VIK), which is Visa’s commitment to provide clients with products and services as an incentive, in lieu of cash incentives for Visa.

You will play a meaningful role in growing VCA’s business during a dynamic period in the payments industry, driving the development of strategy, planning and infrastructure for the business to scale. You will collaborate closely with colleagues across Visa including Sales, Product, Value Added Services, Client Services and other functions such as the People Team, Finance and Operations. The position is effectively a Chief of Staff role that reports to the Head of VCA in AP.

Responsibilities

• Support the Head of VCA AP as a Chief of Staff, developing and aligning the strategy and planning in partnership with the leadership team
• Develop the long-term strategy for VCA and Visa, and drive the alignment and execution of strategic initiatives with the rest of the organization
• Drive Value-in-Kind (VIK) for Visa by developing and executing initiatives that accelerate the creation of VIK in Visa’s deals and consumption of VIK towards Visa’s services and solutions, including but not limited to VCA’s services
• Design, develop, and lead initiatives that strengthen core infrastructure needed to scale the VCA business in AP, while driving operational efficiency for the business. This includes, but is not limited to, people / talent / project management, financial performance management, knowledge management, systems and processes
• Lead planning and performance management for VCA which includes Annual Budgeting, Regular Pipeline Reviews, Monthly and Quarterly Business Reviews with the Leadership Team
• Balance facilitation, influence, and leadership to drive alignment across the Visa organization and execute strategic initiatives for VCA
• Manage a team of 5 to drive the end-to-end planning and execution of a broad range of initiatives for VCA

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES

Global Banking & Markets New Business Group (GM NBG): is a part of the Client Experience organization within the Operations division. The team is responsible for managing onboarding mandates and ensure requests are project managed and completed by expected launch date. The team works closely with clients and internal teams, which includes Sales, Credit, Client Onboarding, Trading Documentation Group, Compliance and Legal. The goal is to create efficiencies in the onboarding process, increase throughput and provide exceptional client experience.

HOW YOU WILL FULFILL YOUR POTENTIAL

GM NBG works very closely with Sales and multiple internal groups including Legal, Credit Risk Management and Operations to ensure clients are set up to trade with GS.

GM NBG Responsibilities:

• Work with Sales to prioritize onboarding requests
• Drive the documentation and account opening processes for clients from initiation to completion
• Serve as point person for clients in the onboarding process
• Liaise with internal stakeholders including Legal, Credit Risk Management, Counterparty Risk and Operations
• Provide transparency to Sales and clients on onboarding status
• Act as initial escalation point for clients and internal groups for issues/bottlenecks in the onboarding process

SKILLS & EXPERIENCE WE'RE LOOKING FOR

The Ideal candidate for this position will have the following qualifications:

• Bachelor Degree or equivalent
• Experience in pre-trade / onboarding functions
• Business to native level in Mandarin to cover different markets and engage with clients in China and Taiwan. The language skills is required to manage the onboarding mandates and drive the documentation and account opening process of clients based in China and Taiwan
• Drive and Motivation – can handle multiple tasks, takes initiative to improve his/her own performance or workflow processes, works intensely towards challenging goals and persists in the face of obstacles or setbacks
• Risk Management – possess a strong risk mindset
• Communication Skills – communicates what is relevant and important in a clear and concise manner and shares information/new ideas with others
• Client Focus – client centric mindset, desire to build trusted and long-term relationships with clients
• Teamwork – strong team player, collaborates with others within and across teams, encourages other team members to participate and acknowledges the contributions of others
• Judgment and Problem Solving – thinks ahead, anticipates questions, finds alternative solutions, and identifies clear objectives. Sees the big picture and effectively analyses complex issues
• Influencing Outcomes – presents sound, persuasive rationale for ideas or opinions. Takes a position on issues and influences others' opinions and presents persuasive recommendations
• Business and Regulatory Focus – to be able to build different jurisdictional regulatory, and product specific requirements in regards in pre-execution space

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

• Plan and schedule daily activities for regular fuel farm operations and maintenance tasks, following SOPs and safety guidelines.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 2 years of experience in RSAF.
• Proficient in MS Office Applications/Power Platform Applications
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

As the operational arm of Meta’s work in Trust and Safety, the Specialized Enforcement Operations (SEO) team is committed to tackling high-priority, complex, or regulatory enforcement challenges that necessitate specialized operational support, including local knowledge, policy comprehension, and market l and language insights, beyond what our standard systems or scaled solutions can provide.

The Market Specialist will work with stakeholders in Operations, Policy, legal, Process and Product teams to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for South Asia Region, as well as solve enforcement issues across a wide range of Meta markets.

This position is full time and is based in Singapore

Responsibilities

• Work as part of the SEO South Asia team, enforcing on paid and organic (non-paid/user) content during a crisis response within the South Asia region while specifically representing the Bangladesh Market
• Work as part of an On-call Operational structure to enforce on critical content, particularly in response to Government, Regulatory and Trusted Partner escalations, within SEO Regions with a higher focus on Bangladesh.
• Draw upon linguistic and market expertise in the Bangladesh market, to identify crucial risk signals and gain valuable content insights that can help address complex operational and risk-related issues present in both advertisements and user-generated content across the region
• Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in Bangladesh Market and the broader South Asia Region.
• Support development of scalable operational solutions to enhance support for our user community in the Bangladesh market, while also collaborating effectively with other regions.
• Conduct root cause analysis and address issues reported on Meta products such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other sensitive material.
• Support enforcement efforts on agnostic and paid content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks. Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Assess top-line operational metrics and collaborate with internal cross-functional teams to improve our processes and tools.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solution
• Collaborate with regional cross-functional teams on leading or supporting key integrity initiatives in the market and/or the broader region.
• Build subject matter expertise in a key area of integrity concern or theme, and support this by developing strategies and outlining and implementing comprehensive enforcement solutions.
• This role may involve exposure to graphic and/or sensitive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potential sensitive material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbing.

Minimum Qualifications

• Bachelor's degree.
• Fluency in written and conversational Bangla (Bangladesh) to support operations in the local language
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders
• Strategic thinker with proven analytical and creative problem-solving skills
• experience in building relationships with internal and external partners
• Familiarity with graphic and/or sensitive content.
• Proven experience to work independently and manage multiple priorities in a dynamic environment
• Experience working with ambiguity and developing new processes or solutions in response to changing circumstances

Preferred Qualifications

• A background or understanding of the Trust & Safety Domain
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Language proficiency or any other additional South Asian Languages is preferred as the candidate will be supporting operations for the South Asia region
• Experience with analytical, project management, and problem-solving skills, with an interest in innovation and technology

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Responsibilities

• Collaborate with the IT Manager and internal stakeholders to perform IT support functions effectively, ensuring seamless operations and efficient execution of tasks.
• Assist the Clinical Operations team by engaging multidisciplinary stakeholders (including doctors and clinic staff) and addressing diverse requirements and perspectives to enhance patient-centered care and organizational efficiency.
• Act as a liaison between users and IT vendors to facilitate the delivery of IT solutions and services.
• Configure and deploy new desktop and laptop computers, including the installation of required software and administration of Windows Active Directory (AD).
• Provide technical assistance to end-users, addressing various issues related to devices such as desktops, laptops, printers, scanners, and mobile devices, as well as software like Microsoft Office and SharePoint.
• Oversee data protection and cybersecurity operations, ensuring proper configuration and maintenance of security systems.
• Maintain IT assets, update system documentation, and manage software licenses.
• Support the implementation of action plans aligned with the company’s operational goals and contribute to the smooth functioning of specialist clinic operations.
• Undertake additional duties as assigned by management.

Requirements

• Diploma in Computer Science or a related degree qualification.
• At least 2 years of experience with Microsoft 365, Active Directory, end-user desktop support, and IT security implementation and operations.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Process settlement for local & foreign equities and OTC products
• Verify and reconcile dealing tickets and incoming trade confirmations
• Resolution of unmatched trade positions and settlement failures
• Liaise with institutional clients, banks, brokers and liquidity providers on trade settlement issues
• Ensure accuracy and timeliness of trade validation, settlement, reconciliation, control checks, investigation, and exception handling are being performed
• Take ownership of the process assigned and execute tasks promptly
• Proactively seek for opportunities to identify gaps and enhance operational workflow.

Requirements

• Degree or Diploma Holder
• Preferably 1-2 years of relevant experience in trade operations either in stockbroking firms, custodians or banks.
• Proficient in MS Office and Excel.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley is seeking a Equities Operations Analyst for a 4-5 month contract assignment!

Key Responsibilities:

• Improve team efficiency through scripting automation (VBA, Alteryx, Tableau).
• Identify and advise on daily process improvements.
• Collaborate with support teams on technical issues.
• Track request submissions and support administrative tasks.

Requirements:

• Bachelor’s degree in Finance, Business, or a related field preferred.
• Candidates must have a minimum of 3 years relevant experience in process improvement in Equities Ops within FS.
• Proficiency in VBA, Alteryx, and Tableau; basic HTML knowledge preferred.
• Strong skills in Microsoft Office, especially Excel (formulas and shortcuts).
• Familiarity with Windows OS and basic systems networking.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.


Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Min 1-2 years financial/ Wealth Products Operations experience with Client Support functions.
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint

We are looking for a driven and passionate Associate, Wealth Product Operations to be part of our high performance team in driving the growth of our Wealth Product Team within the Financial Technology infrastructure.

You will be responsible for assisting in the end-to-end Wealth Products Operation matters, which includes:

• Process and oversee the subscription and redemption requests of different products, including receiving, confirming and booking of the requests.
• Provide utmost support to clients across multiple communication channels including email, instant messaging tools and other social platforms
• Assist in end-to-end User Acceptance Testing (UAT) phases for new features of the trading platforms and applications.
• Work with the relevant stakeholders to enhance operational efficiency and implement a comprehensive and user-friendly trading platforms.
• Support change management efforts including but not limited to establish and update of relevant SOPs, enhance customer experience and ensure operational workflows that align with the regulations.

Requirements:

• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Min 1-2 years financial/ Wealth Products Operations experience with Client Support functions.
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Proactive, detail-oriented and strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge in Blockchain /Crypto is a plus

• Plan and schedule daily activities for regular fuel farm operations and maintenance tasks, following SOPs and safety guidelines.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 2 years of experience in RSAF.
• Proficient in MS Office Applications/Power Platform Applications
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Plan technical deliverables to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Liase with Development Manager in managing application teams to build the enhancements
• Liase with Test Manager to ensure completion of System Integration Testing ,User Acceptance Testing and application security testing with quality results
• Escalate issues that impacts project schedule on timely basis and propose resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

Understanding the organization's business goals and objectives, and ensuring that IT initiatives are aligned with these goals.

Assisting in the development of business cases for IT projects, outlining the expected benefits, costs, and risks associated with each initiative.

Collaborating with senior management to allocate resources, including budget, staff, and technology, to support prioritized IT initiatives.

Identifying and mitigating risks associated with IT projects and investments, and advising senior management on risk management strategies.

Effectively communicating the value proposition of IT initiatives to senior management, including the potential benefits to the organization and how they align with business objectives.

Monitoring the progress of investments, and providing regular updates to senior management on key milestones, challenges, and successes.

About the Team

Our Customer Success team at OpenAI is dedicated to partnering with our customers to help them embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. Our customers span a diverse range of industries and maturity levels, from early-stage startups to established global enterprises. We see every interaction as an opportunity to inspire and accelerate each company or individual on their AI journey.

About the Role

We are looking for a Customer Success Manager to work directly with our largest and most strategic customers. You will be key to the success of our customers, driving adoption and ensuring they derive value from ChatGPT Enterprise and OpenAI API. Your responsibilities will include understanding customer needs and providing an excellent experience. You will collaborate closely with Sales, Product, Marketing, Partnerships, and Engineering teams.

The ideal candidate will have a proven track record of managing and growing Fortune 500 accounts, delivering strategic advice, and driving customer success. You should understand the motivations, business drivers, strategic goals, and desired outcomes of large enterprise customers (typically 1-3). You will lead cross-functional teams to explore new ways our platform can differentiate them in the market.

This is a remote role based in Singapore.

In this Role, You Will:

• Work with Fortune 500/Global 2000 organizations to bring ChatGPT Enterprise to large global customers.
• Create and implement customer success plans that outline goals, challenges, KPIs, and timelines.
• Strategize and execute initiatives to provide an exceptional customer experience.
• Manage the relationship with Product for large customers who are pushing the product's limits.
• Collaborate with the Partnerships team on strategies and models involving third parties and system integrators.
• Serve as an AI thought leader, combining industry expertise to drive the adoption of transformative technology, and share insights with the Customer Success team.
• Conduct use case development and enablement sessions across regions and business lines.
• Collect and share customer feedback with internal teams to inform product planning.
• Work closely with Sales to ensure seamless handoffs between pre-sale and post-sale processes.
• Proactively address potential risks to renewals or user churn and work with internal teams to resolve issues.
• Foster customer advocacy and facilitate customer testimonials and case studies.
• Travel approximately 15% of the time to nurture strong relationships and better understand customer goals.

You’ll Thrive in This Role If You:

• Have 8+ years of experience in customer success (or similar roles), preferably with technical enterprise products.
• Have 5+ years managing relationships with large, global, complex organizations.
• Have experience working with global 1000 Enterprise customers and managing success programs across multiple stakeholders.
• Are skilled at building deep relationships within complex, matrixed organizations.
• Have served as a thought leader with your customers.
• Possess exceptional presentation and communication skills, especially with executives and leaders.
• Can identify product pain points and customer challenges.
• Have a humble attitude, a strong desire to help others, and a commitment to continuous learning.
• Are highly motivated, with excellent problem-solving skills and the ability to manage multiple projects effectively.
• Are personally committed to fostering the safe and ethical development of AI.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of AI capabilities while focusing on safety and human needs. Our mission requires us to embrace diverse perspectives, voices, and experiences from all parts of the world.

We are an equal-opportunity employer and do not discriminate based on race, religion, nationality, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

For US-Based Candidates:
We will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance.

We are committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via this link.

Privacy and Equal Opportunity:
For more information about our policies, please refer to the OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement and OpenAI Global Applicant Privacy Policy.

At OpenAI, we believe AI can help tackle global challenges, and we are committed to ensuring the benefits of AI are shared widely. Join us in shaping the future of technology.

1. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their needs, and ensuring that the team delivers value.

2. Project Leadership: Overseeing project execution, ensuring that it stays on track, meets deadlines, and adheres to the DTAS’s quality standards.

3. Project Team Management: Leading a team of consultants during project execution, providing guidance, mentorship, and support during project execution.

4. Problem Solving: Collaborating with clients and team members to identify key issues, provide recommendations, and design and implement solutions.

5. Communication: Proficiency in English is required, Effectively communicating findings, recommendations, and project status to clients and stakeholders through presentations and reports.

6. Business Development: Identifying opportunities for follow-up work or new projects with existing clients and contributing to proposals for new engagements.

7. Strategic Insight: Leveraging PTC solutions/industry knowledge/analytical skills to provide insights and recommendations that drive client success.

Requirements:

• Bachelor Degree holder or above
• 5 years or above PLM (Product Lifecycle Management) project service delivery management and service business development exp.
• Fluent in English, if can speak Thai would be a great plus.

About the Role

As a Regional Product Manager for X STAR, you will be responsible for overseeing the standardization and alignment of servicing and collection processes across multiple markets in SEA jurisdictions. You will leverage your deep expertise in this area to ensure efficient operations, customer satisfaction, and effective risk management.

Job Responsibilities

• Drive the standardization of loan servicing and collection processes across the region, ensuring consistency in policies, procedures, and systems.
• Provide expert guidance on servicing and collection best practices, risk management strategies, and regulatory compliance.
• Identify opportunities to improve the efficiency and effectiveness of loan processes, reduce operational costs and enhance customer experience.
• Oversee the implementation of technology solutions to support servicing and collection operations, including customer portals, automated collection systems, and data analytics tools.
• Conduct UAT and live verification to ensure the quality of the system delivery.
• Develop and implement strategies to mitigate credit risk and manage delinquent accounts effectively.
• Track the performance of loan servicing and collection operations across the region and identify areas for improvement.
• Collaborate with local country product managers to ensure alignment with regional strategies and address market-specific needs.
• Liase with group stakeholders to make sure the products are delivered.
• Liaise with developers based in China for development and delivery of loan servicing and collection features and systems.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, or related field.
• Minimum 3 years of experience in loan servicing and collection, preferably in a regional or global role.
• Deep understanding of loan servicing and collection processes, including customer communication, lending products life cycle, payment processing, delinquency management, and recovery strategies.
• Experience in digital banking or fintech.
• Knowledge of Agile methodologies and Waterfall.
• Proven track record of driving process standardization and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, including the ability to effectively communicate in English and Mandarin.
• Ability to work effectively in a cross-functional and multicultural environment.

Overview of job

We are looking for a Digital Manager to join the EssenceMediacom team, in this role you manage Influencer & Amazon Marketing Strategy, focusing on optimizing performance, driving innovation, and enhancing brand visibility through data-driven decisions and creative marketing approaches for cohesive and effective marketing efforts.

Reporting of the role:

This role reports to: Account Lead, Singapore

3 best things about the job:

• Working in one of the most digitally advanced and forward-thinking media agency that is globally connected
• The position will provide you with opportunities to challenge yourself to bring in new thinking and provide value in digital planning across funnel
• An opportunity to work with and learn from highly experienced, action-oriented media practitioners

Responsibilities of the role:

Influencer Expert:

• Develop and strategize influencer marketing approach for the brand
• Analyse Influencer data to align with business goals and propose actionable interventions
• Identify top competitors and analyse their unique strategies; prepare a comprehensive analysis report.
• Identify competitive and landscape content trends using available tools & map Influencer trends and recommend strategies
• Track key content points (KCPs) and recommend ideas
• Assist in developing content calendar ideas
• Collaborate with Brand POC to build the KOL plan for the month; share KOL insights and interventions
• Refine growth measurement for Influencer approach; understand and improve attribution metrics
• Confidently participate in pitches while working collaboratively with the rest of the team.

Amazon Expert:

• Develop comprehensive Amazon advertising strategies to deliver business goals
• Design campaigns on Monthly basis with the Brand team
• Manage and optimize Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.
• Conduct in-depth keyword research and competitive analysis to inform campaign strategies.
• Continuously monitor and adjust campaigns to maximize performance and achieve KPIs.
• Analyze campaign data to assess effectiveness and identify areas for improvement.
• Generate detailed reports on campaign performance, including key metrics such as sales, ROI, ACOS (Advertising Cost of Sales), and customer acquisition cost.
• Provide strategic insights and recommendations based on data analysis to inform future campaigns.
• Collaborate with the brand team to ensure Amazon advertising strategies are integrated with overall marketing initiatives.
• Experiment with new ad formats, targeting options, and strategies to drive innovation and improve performance.
• Implement best practices for campaign management, optimization, and reporting.

Measures of success –
In three months:

• Strong understanding of client business model
• Team Point of Contact for Amazon & Influencer related queries
• Build professional relationship with teams and lead performance driven strategies with clients
• A keen understanding on the various platforms and systems which power eCommerce media

In six months:

• Independently provide Ecom & Influencer solutions towards ad-hoc request from clients
• Be the person whom the client goes to for day-to-day activities. Able to propose ideas and activities to answer identified challenges in regards to Amazon & Influencers
• Mentor Interns and assist in leading a small-scale project (identify needs, formulate ideas into plan, set the scope and present to the Manager
• Improved workflow efficiencies across the teams
• Be on top of all the betas and innovations in the digital space and be able to articulate and share with internal and external stakeholders and how it could be relevant and useful to them
• Driving cross-channel synergy – Connect the power across Media & Brand Teams

In 12 months:

• Be comfortable in developing proposals and preparing Influencer & Amazon media strategies in line with the overall campaign
• Be able to lead and provide strategic insights on Amazon & Influencer matters
• Be confident in taking part in pitches whilst working together with the rest of the agency

Minimum qualifications:

• Bachelor’s Degree
• Good understanding of all Influencer Media
• Experience in managing multi market campaigns (globally / regionally)
• Proven record of success in running audience-based/performance driven/direct response campaigns
• Comfortable using Microsoft excel/automated dashboards, etc. – An analytical mind that is creative as well as data driven to identify trends/patterns and insights
• Ability to work within and effectively manage a team, decisively organizing multiple assignments for both self and team direct reports
• Extremely business-minded and detail-oriented, with clear and proven organizational skills
• Demonstrate genuine curiosity and interest in our clients & their business

More about GroupM

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies; our scale and diverse range of clients lets us be more adventurous with our business and talent. We give our talent the space, support and tools to innovate and grow.

Discover more about GroupM at www.groupm.com
Follow @GroupMAPAC on Twitter
Follow GroupM on LinkedIn - https://www.linkedin.com/company/groupmworldwide

About GroupM Singapore

GroupM Singapore operates in one of the most dynamic and exciting environments in the world. Although it is a small domestic market, there is a vibrant media industry which is undergoing rapid evolution as digital technology reshapes the way marketing supports advertisers’ needs. Being at the crossroads of Asia means, that aside from the local clients and media owners, we also have a high proportion of multi-national clients, renowned brands and media owners. Making GroupM Singapore the Number One organisation to join and develop your career in media investment.

GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity – it’s about belonging. We celebrate the fact that everyone is unique and that’s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with.

Job description:

• Primarily focus on bringing in new business in addition to nurturing existing customer accounts;
• Need to work closely with other departments to ensure projects are delivered on time, within budget and add value to customer expectations;
• Be expected to identify new opportunities proactively by employing innovative techniques, out-of-the-box strategies and growing an industry network;
• Be motivated, passionate about sales; and understand the ethics of business-to-business sale;
• Conduct the business according to applicable law and company rules;
• Initiate process optimization on all above-mentioned areas.

Job requirement:

• Diploma/Degree in sales and marketing
• Minimum 3 years sales experiences
• Good communication skills
• Motivated and self driven

Job Description

Retail Operations Management:

• Oversee daily operations of the store to ensure seamless and efficient management.
• Manage stock levels, replenishments, and merchandising to optimize sales and enhance customer satisfaction.
• Enforce health, safety, and compliance standards in accordance with local regulations and company policies.
• Utilize POS systems and other tools for monitoring sales, tracking performance, and streamlining store operations.
• Maintain high standards of store presentation, including cleanliness, merchandising, and staff appearance.

Sales and Customer Experience:

• Create a customer-centric environment, ensuring all staff deliver exceptional service.
• Analyze customer feedback to identify areas of improvement and implement actionable solutions.
• Drive customer engagement by promoting Company’s brand story and enhancing the overall shopping experience.
• Plan and execute in-store promotions and product placement strategies to increase sales.

Team Leadership:

• Lead and mentor the retail team, including supervisors and front-line staff, to achieve organizational goals.
• Recruit, onboard, and train team members, ensuring alignment with Company’s values and service standards.
• Conduct regular performance reviews, establish clear objectives, and provide ongoing support for professional development.
• Foster a collaborative and motivated work environment, encouraging effective communication and teamwork.

Financial and Inventory Management:

• Monitor store budgets and expenses, ensuring adherence to cost control measures and profitability targets.
• Conduct routine inventory audits to maintain optimal stock levels and prevent overstock or shortages.
• Collaborate with vendors for timely delivery of supplies and negotiate favorable pricing agreements.
• Analyze sales data to identify trends, forecast demand, and improve store performance.

Job Requirement:

• Experience: Minimum of 5 years in retail management, preferably within a fast-paced and customer-focused environment.
• Performance: Demonstrated success in retail operations, leading teams, and consistently achieving or surpassing sales targets.
• Education: Bachelor’s degree in Business Administration, Retail Management, or an equivalent combination of education and experience.
• Technical Skills: Proficiency in POS systems and retail management software, with a strong understanding of operational tools.
• Financial Skills: Strong financial acumen, including experience in budgeting, expense management, and profitability analysis.
• Soft Skills: Excellent communication, interpersonal, and problem-solving abilities to effectively lead and inspire teams.
• Flexibility: Willingness to work flexible schedules, including evenings, weekends, and public holidays as required.

Other:

• Shift Hour
• Central Area
• 2 Years Contract

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Implementation Manager

Do you want to work as an Implementation Manager delivering customer focused solutions?

About us

We are Thredd, formerly Global Processing Services. Thredd sits at the heart of the global payments revolution, processing billions of transactions annually across 44 countries for the world’s leading FinTechs, digital banks, and embedded finance providers. We are certified by Mastercard and Visa to process and manage any credit, debit or pre-paid card transaction globally. We enable the emerging payments industry to deliver breakthrough innovations through a unique combination of proprietary technology, its people and partners.

About the role

The Implementation Manager will be responsible for delivering customer focused solutions from requirements definition, building and integration, testing, go live and hand over to support functions. You will own the delivery of a portfolio of new and existing client projects and programmes through all of stages mentioned above.

You will work closely with colleagues, clients and third parties (issuers, schemes, card bureaus and suppliers) to document and agree requirements, document proposed configuration to meet those requirements, identify ways to phase delivery to aid the client in realising revenue, configure our platform accordingly, assist in their integration using Thredd infrastructure and API’s and test cards and products to ensure they work as expected.

What you will be doing

· Building and managing relationships with all parties involved in implementation delivery

· Managing and delivering a portfolio of client projects and programmes

· Working with clients to capture requirements, identifying potential gaps and solutions, documenting these, producing product setup forms and ensuring they are reviewed and approved

· Guiding clients and managing expectations on delivery timescales (including options to phase delivery), potential common hold-ups and associated ways to mitigate them

· Providing guidance to clients and third parties on integration with us

· Configuring our platform in both test and production environments

· Performing final “pavement testing” to confirm end-to-end configuration is correct and working as expected, and rectifying any identified issues

· Providing a smooth and effective hand over to the Operations and Account Management functions post implementation

· Creating and maintain a Thredd implementation plan including milestones, tasks, responsibilities and dependencies

· Scheduling regular progress calls with clients and third parties

· Advising on impact of potential challenges and delays as well as offering workarounds

· Ensuring all documentation is produced is of a high quality

· Identifying and managing risks and issues, and delivering owned tasks and actions

· Liaising with product and technical teams, raising JIRA tickets as necessary

· Analysing and where necessary, escalating issues found during implementations to identify short-term fixes and long-term solutions

· Ensuring internal reporting systems are kept up to date

· Contributing to and delivering own internal continual improvement initiatives

· Maintaining internal documentation

· Acting as first line technical support and troubleshooting where issues are found

· Building deeper knowledge of the industry, business product and system capabilities

What you will bring

· Proven experience working in an Implementation role delivering focused solutions

· Fluent in English and 1 local languane

· Experience working in the payment industry and with card schemes would be desirable but not essential

· Proven project management skills

· Experience with JIRA and Salesforce – Desirable

· Strong communication skills with internal and external stakeholders

· Client facing and experience working with third-parties

· The ability to deliver multiple projects in parallel

Additional Information:

We employ a hybrid working model so you would be required to work from the Singapore office 50% of the time. Thredd operates in a secure environment and all candidates will be credit and background checked to the extent permitted by law. Work location is at 168 Robinson Road Capital Tower.