Job Description

We are looking for an experienced and dynamic Customer Service Manager to oversee our customer service operations. The ideal candidate will play a key role in delivering exceptional customer service and driving satisfaction in the travel industry. You will be responsible for managing customer inquiries, handling feedback, resolving complaints and leading a team to meet service excellence standards.

Responsibilities

• Provide customers with comprehensive information and advice on our products and services to enhance their experience.
• Respond promptly and professionally to customer phone and email inquiries, ensuring timely resolution of issues.
• Handle and resolve customer complaints effectively and efficiently, ensuring customer satisfaction and service recovery.
• Act as a duty/floor manager, overseeing the operations of the counter staff and ensuring smooth day-to-day activities.
• Prepare monthly performance reports and customer service feedback for management, identifying areas for improvement.
• Monitor and maintain high customer satisfaction levels through proactive problem-solving and effective service recovery.

Requirements

• Minimum of Diploma or GCE O Level qualification in any field.
• 3 to 5 years of relevant experience in the travel industry, particularly in customer service, handling client feedback, resolving complaints, and monitoring satisfaction metrics.
• Bilingual in English and Mandarin (spoken and written), with the ability to liaise with associates and clients.
• Mature, well-organised, and able to take initiative with the ability to work independently.
• Excellent communication and public relations skills with a pleasant and professional demeanour.
• Proficiency in MS Office (Word, Excel, PowerPoint).

Please include the following in your application:

1. A recent photograph
2. Reason for leaving your last employment
3. Current and/or last drawn salary
4. Expected monthly salary
5. Availability

Educational Qualification

Degree in Computer Science or Engineering or Science is needed while a post-degree program like MBA is preferred.

Experience

Minimum of 10 or more years’ experience is required.

Knowledge and skills (general and technical)

• Ability to work independently and able to navigate through organizational hierarchies and teams.
• Has a good understanding of financial reporting, resources management including managing resources on the bench.
• Has experience in managing initiatives and programs and able to successfully execute them to closure.
• Has sound knowledge on various Quality frameworks and methodologies and able to apply the same working in conjunction with the Quality team in driving various quality programs.
• Good communications and networking skills; boundary spanner.
• Proficiency in use of various Microsoft Office products.

Detailed Job Description

• Establish the framework and SOPs for Delivery Operations for the strategic client and eventually expand
• Work closely with Head of Delivery and Service Line Heads responsible for delivery to the strategic client on various day to day operational matters including tracking of financials, resources allocation and deallocation, contracts review and approvals, hiring based on client needs etc.
• Program manage various optimization and simplification initiatives and ensure stated outcomes are achieved within agreed timelines.
• Program manage various automation initiatives working closely with the Quality team and delivery teams – ensure client buy-in and agreement for automation to ensure overall success.
• Coordinate with the Quality team various quality initiatives rollout including ISO certifications.
• Work closely with TPD team to ensure all training and certification programs are delivered and resources are certified/licensed to operate in client environment.
• Work closely with Chief Delivery Officer and other client account delivery teams and ensure items requiring cross-delivery teams’ attention are dealt with on a timely basis.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

The role performs more than routine administrative tasks, it enables C-Level Executives & VPs to focus on strategic leadership and high-level functions. This role combines administrative efficiency with office management expertise.

It is a hands-on support that engages with literally every person in the Organization. The ideal candidate will possess outstanding multi-tasking abilities, communication, and teamwork as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters.

We are seeking an experienced and dynamic professional with a proven track record and experience as an Executive Assistant to C-Level Executives & VPs covering office management. The successful applicant will be driven and results-focused with a "can do attitude."

Essential Job Functions

• Manage the executive’s and VP’s calendar, arrange meetings, appointments, and travel.
• Prioritize, respond to, and organize emails on behalf of the executive/VP.
• Answer and return phone calls, screen calls, and take messages.
• Provide administrative support to executive’s department
• Maintain records, organize files, and handle paperwork.
• Attend meetings, take accurate notes, and prepare meeting summaries.
• Assist in creating meeting agendas and distributes relevant materials.
• Ensure action items from meetings are tracked and completed.
• Act as a point of contact between executives, employees, clients, and external partners.
• Manage information flow within the organization, ensuring timely and accurate communication.
• Arrange travel logistics, including flights, accommodations, and transportation.
• Handle travel receipts and expense reports.
• Be flexible and resourceful in handling unexpected situations.
• Proactively address challenges and anticipate the executive’s requirements.
• Juggle multiple tasks efficiently, prioritizing urgent matters.
• Help the executive manage time effectively.
• Build positive relationships with internal and external stakeholders.
• Work closely with other team members and departments.
• Assist in organizing company events, town hall, lunch & learn, anchor day, or special projects.
• Support company-wide initiatives as needed.
• Support in issuance and returns of office access card, etc.
• Oversee office space, maintenance, and supplies as needed.
• Collaborate with facilities management for repairs and improvements.
• Liaise with vendors (cleaning services, office suppliers, etc.).
• Negotiate contracts and monitor service quality.
• Implement safety protocols (fire drills, evacuation plans).
• Ensure compliance with health regulations.
• Act as a liaison between the executives and internal/external stakeholders.
• Cascade timely communication to ensure seamless coordination across departments, especially for cross-departmental projects or meetings.

Job Requirements

• Bachelor’s degree in administration, similar field, or equivalent experience is preferred
• 5+ years of experience in an administrative, organizational or other detail-oriented function, as an Executive Assistant
• 3+ years as an Office Manager/ Administrator
• Experience in working with diverse and multicultural stakeholders across time zones
• Highly organized, energetic and a fast learner
• Experience maintaining confidential information
• Excellent communication skills written/grammar/spelling, verbal (formal and informal), listening and talking
• Experience with Microsoft tools, including the ability to schedule, track, report and follow-up using these tools
• Experience with Outlook calendaring is required
• Experience with SharePoint is a plus
• Experience with a Global Travel Platform is a plus
• Travel required is expected to be less than 5% and on as as-needed basis, but may increase over time as business needs evolve
• Notary Public preferred, not required
• Proficiency in both English and Chinese languages essential
• Creative, flexible and solutions oriented

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

Contract Position: January to December 2025

About Clarion Events

We are the world largest privately owned event and exhibition organiser, known for our innovative approach, market-leading events and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.

At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retaining talented employees and nurturing loyal partnerships. we focus on creating long-term value and sustaining leadership in all our sectors.

Key Responsibilities

• Support events project team including conferences, exhibitions, virtual events and other ad hoc meetings.
• Running virtual events and webinars, platform set up, speaker liaison, and live stream coordination including chasing speakers recording & webinar materials, designer and editor, prepping speaker onboarding, conduct tech checks and rehearsals, webinar show calling etc.
• Ability to liaise with senior industry stakeholders with effective communication and language.
• Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are
• fulfilled as sold by the portfolios, including event floorplan.
• Production and timely communication of correct and detailed technical manuals for exhibitors.
• Manage all speaker requirements (C-Suite / Senior Management level) to ensure that the
• conference programmes run smoothly.
• Arrange travel and accommodation for staff and speakers within a pre-set budget.
• Respond quickly and calmly to requests from speakers, sponsors, overseas partners and exhibitors pre-event and onsite.
• Manage suppliers and orders for all event signage, AV, venue, catering, printings, sponsored items etc.
• Manage the costs, prepare and report event budgets including raising purchase orders,
• obtaining final costs and signing off invoices with approval.
• Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance.
• Assist the Operations team with any other ad hoc tasks as required. Includes ad hoc
• administration tasks as required by Head of Operations.
• Work as part of a team delivering the operations for medium/ large conferences and
• Exhibitions.
• Available to travel in APAC.
• Report to Operations Director, and work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.

Knowledge, Skills, Attitude and Behaviour:

• Demonstrate clear and effective communication of ideas and processes
• To liaise with Chinese Speakers and Exhibitors. Knowledge of Mandarin is essential.
• Experience in the MICE industry and virtual events is desirable
• Organised and methodical
• Strong social and communication skills
• Able to deal with a broad range of people
• Self-motivated and able to take responsibility
• Keen to embrace and learn to use new technology and IT systems
• Able to work within a team
• Adaptable
• Problem solver
• Good attention to detail
• Able to manage time effectively
• Work calmly under pressure
• Prepared to work additional hours and weekends in the lead up to events (when necessary)

• Position: Inventory Planner Manager
• Working Location: East
• Working Hours: 8am - 6pm
• Working Days:5days
• Salary Range:$7,000 – $8,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

* Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.

* Locate and reconcile any inventory discrepancies.

* Responsible to ensure overall cost effective and efficient methods of stock movement.

* Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.

* Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.

* Perform any other duties as assigned by Superior.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES

Management experience in retail chain stores.

Experience in WMS ERP system

The Company

My client is an established company in the Shipping industry. Keen to hire a responsible and hands-on Finance Manager to oversee a Singapore finance portfolio. Shipping or related industry exposure can be advantageous.

The successful candidate is a self-starter with an ability to work in an unstructured and high-volume environment and is comfortable in managing ambiguities and changes.

Requirements

• Experience in overseeing full spectrum of day-to-day Finance & Accounting responsibilities
• Shipping or related industry exposure will be helpful
• Team management experience
• Immediately available or 1-month notice period
• Traits:Proactive, hands-on, flexible, resilient, able to work with ambiguities, resourceful, self-starter

Budget

SGD 7,000 – 8,000 per month

Job Scope

As the Finance Manager, you will be responsible in overseeing daily Finance and Accounting responsibilities, including accounting operations (AP, AR, GL), monthly and annual financial reports, financial planning, variance analysis, budgeting & forecasting, audit and tax. You will review existing processes, identify and execute improvement initiatives. You will also monitor cash flow, support in debt management and participate in any ad-hoc projects as a finance representative from Singapore.

Apply Today

Please send your resume, in WORD format only and quote reference number GH13110693, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

Your new company

Be a part of a world’s leading bank's foundation, working on social and environmental issues.

Your new role

Program and Grant Management

• Support Southeast Asia portfolio and pipeline partnerships, including sourcing and evaluating

potential projects based on the framework and parameters of the Foundation’s strategy.

• Track and monitor existing portfolio of projects, including program milestones and performance

management, through grantee reporting, regular check-ins, and the Foundation’s impact

management processes and tools.

• Support organization-wide strategic initiatives and activities for the Foundation (e.g.

foundation level impact reports and initiatives)

• Conduct research and maintain expertise on grant areas which influence grantmaking strategy.

• Administrative management of grants. Plan, organize and manage grants processes to ensure

grants are executed (due diligence, approval, contract, reporting).

• Manage grants management system (including data entry, management and quality controls).

Stakeholder Engagement and Communications

• Support the Social Impact & Philanthropy team in engaging new and existing relationships (e.g.

clients, external partners, internal stakeholders) to further the Foundation’s impact objectives.

• Contribute to Foundation-related initiatives and events for internal and external audiences.

• Coordinate special projects and grants communication for clients and grant partners (coordinate

fact sheets, reporting, calls for proposals, meetings, etc.)

What you need

– A strong project manager with good project management and communication skills and a very high

level of attention to detail.

– Proactive and well-organized self-starter who can manage multiple projects concurrently.

– Good interpersonal and analytical skills.

– A team player who can work independently on their scope of work, whilst collaborating with others

internally and externally towards shared goals.

– Proficient in Microsoft Office (Word, Excel & PowerPoint).

What you'll get in return
This is an exciting opportunity to join a global company. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Denise at Hays on +65 9611 0531 or email [email protected] for a confidential discussion.

Referrals are welcome.

EA Reg Number: R21103035

EA License Number: 07C3924 | Company Registration No: 200609504D

Educational Qualification

Degree in Computer Science or Engineering or Science is needed while a post-degree program like MBA is preferred.

Experience

Minimum of 10 or more years’ experience is required.

Knowledge and skills (general and technical)

• Ability to work independently and able to navigate through organizational hierarchies and teams.
• Has a good understanding of financial reporting, resources management including managing resources on the bench.
• Has experience in managing initiatives and programs and able to successfully execute them to closure.
• Has sound knowledge on various Quality frameworks and methodologies and able to apply the same working in conjunction with the Quality team in driving various quality programs.
• Good communications and networking skills; boundary spanner.
• Proficiency in use of various Microsoft Office products.

Detailed Job Description

• Establish the framework and SOPs for Delivery Operations for the strategic client and eventually expand
• Work closely with Head of Delivery and Service Line Heads responsible for delivery to the strategic client on various day to day operational matters including tracking of financials, resources allocation and deallocation, contracts review and approvals, hiring based on client needs etc.
• Program manage various optimization and simplification initiatives and ensure stated outcomes are achieved within agreed timelines.
• Program manage various automation initiatives working closely with the Quality team and delivery teams – ensure client buy-in and agreement for automation to ensure overall success.
• Coordinate with the Quality team various quality initiatives rollout including ISO certifications.
• Work closely with TPD team to ensure all training and certification programs are delivered and resources are certified/licensed to operate in client environment.
• Work closely with Chief Delivery Officer and other client account delivery teams and ensure items requiring cross-delivery teams’ attention are dealt with on a timely basis.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Primary Skills:

• Experience in managing M365 mailbox migration project as program manager
• Experience in managing supervise and govern multiple vendors and resources on vendor payroll engaged in M365 tenant to tenant mailbox migration program.
• Experience in M365 tenant to tenant Mailbox Migration
• Handling Migrating issues from on-premises to cloud and Tenant to Tenant
• Experience in migration activities from Exchange On-premises and Exchange Online

M365/O365 Skills

• Experience in M365 tenant to tenant Mailbox Migration
• Handling Migrating issues from on-premises to cloud and Tenant to Tenant
• Experience in migration activities from Exchange On-premises and Exchange Online
• Experience in handling external vendors for migration activities
• Experience in administrating SharePoint, teams etc.
• Ability to handle client escalations.
• Managed user migrations to Office 365, created batches for user moves and monitored migration reports
• Knowledge on AD/Azure AD/Entra ID

Responsibilities :

• Take ownership of platform and work with partners to resolve issues OR deploy new solution
• Develop roadmap describe structural and technical characteristics, user experience behavior, and other aspects of platform to project stakeholders
• Maintain, comply, and improve cyber security posture of platforms in-line with evolving practices
• Work with architecture team to evaluate new technologies that can be implemented aligned to the strategic vision
• Review optimize spend of tech contracts in each area to improve business efficiency
• Work cross-functionally across various team e.g., Architecture, Cyber Security, procurement, Applications Digital team
• Lead Major incident management for platform capability
• Undertake end to end project management work that requires technology transformation in above Technology stack*

Conditions/Remarks :

• Role :Mailbox Migration Program / Project Manager
• Mandatory Skills :Tenant to Tenant Migration , Mailbox , M365 , O365
• Experience - 10+ years
• Mode of Work Work from office
• Certifications
• Preferred M365 or O365 ITIL certification

Primary Skills

Secondary Skills

Experience

M 365 Migration, Email, SharePoint, Teams, Devices migration,

Windows Intune.

Min 5 years and above recent experience, 10 years overall experience

Tenant Split experience, User Sync from On-prem AD to On-prem AD and to IntraAD

Quest, Bittitan

multiple Vendor management experience

Experience of managing Pre-Migration, Migration, and post migration activities

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you will do:

This role sits within the SAP team of Deloitte Southeast Asia, which encompasses the SAP Module solutions respectively. As a leader of this group, you will drive the growth of our SAP business in the region and be responsible for the creation, sale and delivery of SAP solutions: Functional and Technical Design, SAP Application & Systems Development, SAP Business Transformation, etc.

• Engage clients in workshops and interviews to analyze process and reporting requirements
• Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions
• Design target state SAP solutions for clients. Influence clients’ thinking in adopting leading/ standard practices while developing target state
• Analyze application landscape to design interfaces to SAP solution
• Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
• Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
• Support change management execution by developing training material, delivering training and supporting users post cutover.
• Develop relationships with internal and external stakeholders

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:

• Understand the goals of Deloitte, align our people to these objectives by setting clear priorities and direction by establishing a positive relationship with senior stakeholders.
• Influence teams, and individuals positively. Lead by example and provide equal opportunity for people to grow, develop and succeed.
• Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contribution.
• Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.

Enough about us, let's talk about you. If you are someone with:

· A minimum of 10 years SAP consulting experience with at least 8 years in Financial Accounting and Management Accounting

· 3 + years of hands-on experience implementing S/4HANA projects

· Expertise in configuration and implementation of Financial Accounting (FI), Management Accounting (CO), Bank Communication Management (BCM), and Treasury and Risk Management (TRM)

· Expert understanding on integration of the various components within the Financial Accounting (FI) module such as General Ledger (FI-GL), Accounts Receivable (FI-AR), Accounts Payable (FI-AP), New Asset Accounting (FI-AA New), Bank Communication Management (BCM), and Treasury Management (TRM), as well as their integration with other SAP Modules

· Deep understanding on the integration of the components within the Management Accounting (CO) module such as Profit Center Accounting (PCA), Cost Center Accounting (CCA), Order Related Accounting (OPA), Account Based Profitability Analysis (ABCOPA), Project Systems (PS), Product Costing, and Material Ledger, as well as their integration with other SAP Modules.

· Expert knowledge on Advanced Credit Management, Collections and Disputes Management, and Cash Management

· Deep understanding of the Business Partner concept, Bank Account Management, Cash Position and Cash Flow Analysis, and Liquidity Forecasting/Planning

· Deep understanding of SAP Fiori UX

· Working knowledge of SAP BusinessObjects (BOBJ) and SAP Master Data Governance (MDG) is desired

· Working knowledge of Central Finance (CFIN) is desired

· Working knowledge on the conversion of SAP legacy system to SAP S/4HANA is desired

· Working knowledge of Flexible Workflows within Financial Accounting (including General Journal Entry Verification, Bank Account Request, and Payment Item Approval) is desired

· Working knowledge of CDS Views and how they can be leveraged for complex reporting requirements is desired

· Working knowledge of ABAP debugging skills is desired

· Ability to conduct and facilitate complex and interactive solutioning workshops

· Leadership skills; lead customer engagements relating to Financial and Management Accounting

· Certification in SAP S/4HANA Financial Accounting and Treasury is desired

· Deep understanding of Agile concept of Project Delivery

· SAP Activate Project Management methodology is desired

• Sound business acumen, teamwork, and leadership qualities.
• Willingness to work outside of office base and most of all…
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

About the company

My client is a leading global industrial technology provider, offering a diverse range of advanced materials and solutions across industries such as electronics, chemicals, construction, and automotive.

With a commitment to innovation and excellence, they deliver high-quality products and cutting-edge technology solutions.

As part of their business expansion, they are seeking a Market Research Manager to play a critical role in identifying market growth opportunities, analyzing trends, and providing data-driven insights that guide strategic decision-making. The role involves close collaboration with their HQ in Japan.

About the job

• Spearhead market research projects, leveraging a variety of data sources—both internal and external—to gather comprehensive market intelligence.
• Identify and monitor key market trends, competitive activities, and customer needs within the ASEAN and ANZ regions.
• Clean and analyze collected data, transforming it into actionable insights that inform business strategies.
• Perform macro-level and industry-specific analysis to assess market potential, growth opportunities, and potential risks in sectors such as energy, manufacturing, and technology.
• Develop detailed reports and presentations on market trends, competitive landscapes, and strategic opportunities for senior management and stakeholders in Japan.
• Collaborate with the HQ to align findings with global business goals, offering tailored recommendations based on local market nuances.
• Explore new business opportunities through targeted research, evaluating potential for emerging technologies and solutions.
• Build and maintain partnerships with industry bodies, government agencies, and research institutions to enhance the company’s market positioning and access to key data.
• Work closely with sales, marketing, and product teams to ensure that market insights are effectively integrated into operational strategies and customer engagement efforts.

Skills and experience required

• Demonstrated expertise in data collection, cleaning, analysis, and interpretation, with a strong ability to derive actionable insights from complex datasets.
• Experience in conducting market research projects independently, including identifying data sources, managing data quality, and presenting findings to senior stakeholders.
• Excellent communication and presentation skills including in Business level Japanese or JLPT 1/ JLPT 2 level , with the ability to influence decision-making at senior management levels who are based in their Global HQ in Japan

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

The CFO team

The team helps businesses with their financial reporting and accounting needs in all areas of the business lifecycle. The team works across a wide range of industries, to advise clients on matters such as interpretation and implementation of standards, preparation and consolidation of financial statements, and for accounting for business transactions.

Working together towards this objective, the dynamic team has a collaborative culture with supportive leaders. The open and encouraging culture places great focus on the growth of its people and the leaders of team are always accessible and ready to support the team.

Position Overview:

We are seeking a highly skilled Finance Transformation Manager to join our growing CFO Advisory team. In this role, you will lead projects that help our clients implement and optimize finance transformation strategies, focusing on improving their finance operations, technology, and overall efficiency. You will work with senior stakeholders, helping them design and implement new finance operating models, enhance digital capabilities, and manage the integration of advanced financial technologies.

As a Finance Transformation Manager, you will be expected to deliver high-quality solutions across areas such as finance process redesign, finance technology implementation, and financial reporting improvements, with a particular focus on various finance technology tools. This role is ideal for professionals with a strong background in finance transformation, accounting processes, and finance technology who are eager to make a meaningful impact for clients across diverse industries.

Responsibilities:

Lead Finance Transformation Projects:

• Manage end-to-end finance transformation initiatives, ensuring that projects are delivered on time, within scope, and budget. Oversee the development and implementation of target operating models, process reengineering, and digital finance solutions, including financial close processes and shared services models.
• Design and implement finance technology solutions to optimize key processes such as accounts payable/receivable, general ledger, financial reporting, and reconciliation.

Client Engagement & Stakeholder Management:

• Act as the primary point of contact for clients, leading strategic conversations, workshops, and presentations for senior management. Collaborate with client finance teams, senior executives, and technical stakeholders to align finance transformation strategies with broader business objectives.
• Provide expert advice on complex finance transformation topics, from process redesign to technology selection and implementation.

Business Case & Technology Enablement:

• Lead business case development for finance transformation programs, providing recommendations on technology solutions, organizational design, and process changes to enhance client financial operations.
• Drive the selection, configuration, and implementation of financial technologies that enable efficient financial reporting, reconciliation, and compliance.

Continuous Improvement & Methodology Development:

• Lead the development of finance transformation methodologies, tools, and best practices. Continuously improve service offerings by identifying and implementing best-in-class practices and emerging technologies to enhance clients' financial processes.
• Conduct assessments of clients' current finance operations, identify gaps, and recommend improvements for process optimization.

Team Leadership & Mentoring:

• Manage and mentor junior team members, providing guidance on project delivery, technical challenges, and career development.
• Promote a collaborative environment, working closely with other teams (e.g., audit, tax, technology) to deliver comprehensive, integrated services to clients.

Business Development & Proposal Support:

• Identify new business opportunities within existing client relationships and drive the development of proposals for new clients.
• Participate in the sales process by presenting solutions, leading proposal development, and helping clients understand the value of finance transformation initiatives.

Qualifications & Requirements:

• A degree in Accounting, Finance, or a related field. Postgraduate qualifications (e.g., MBA, CPA, CA) are highly preferred.
• A minimum of 8-10 years of relevant experience in finance transformation, with a strong understanding of finance operations, process redesign, and technology implementation.
• Proven experience in managing finance transformation projects, including the implementation of financial systems.
• Expertise in finance processes such as financial close, general ledger, reconciliations, and reporting, as well as experience with shared services and process reengineering.
• Experience in leading and mentoring teams, with strong leadership and interpersonal skills.
• Demonstrated ability to engage with senior stakeholders, lead client workshops, and communicate complex solutions clearly.
• Strong project management skills, including the ability to manage multiple client engagements simultaneously, ensure project delivery on time and within budget, and manage client expectations.
• Experience in business development and proposal writing, with a track record of identifying and winning new business opportunities.
• Strong communication skills, with proficiency in Microsoft Excel and familiarity with financial reporting tools (e.g., XERO, Quickbooks, SAP).
• Experience with MAS regulatory reporting or familiarity with global accounting standards (e.g., IFRS, US GAAP) is a plus.

Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Would you like to be part of a team focused on assessing the comparative costs of migrating and running applications on AWS? Could you help define and quantify business value, benefits, and migration costs and engage directly with customers from C-level executives to IT professionals? Do you have the business background, analytical skills and communication skills needed to help further accelerate cloud adoption?

As a Cloud Economics Business Development Manager, you will help AWS customers shape their strategies and IT financial models, and quantify both the cost and value benefits of running applications in the cloud. To do this, you will collaborate with AWS sales teams to engage prospective customers to share best practices finance strategies and build board-ready migration business cases. You will identify economic barriers in the adoption of AWS and develop strategies to overcome these barriers. You will communicate the economic value proposition for AWS to a broad audience of Finance, Business and IT leaders by engaging directly with C-level executives, IT professionals and influencers at all levels.

Your responsibilities will involve driving business development activities within AWS that have an financial impact, working together with sales teams on our most strategic customer engagements. You will serve as an expert resource on the financial modeling of IT applications and infrastructure and quantification of value benefits. In appropriate cases you will bring in other AWS resources as necessary to help our customers properly evaluate their IT options from an economic perspective.

The ideal candidate will have financial acumen to drive an engagement and interact with AWS customers. They will have the technical knowledge and business experience to communicate the economic benefits of computing to IT architects, engineering teams and C-Level executives. The ideal candidate will have a demonstrated ability to think strategically and long-term about the needs of our customers. They will also be familiar with complex legacy IT environments, with data center economics including data center migration and refresh cycles, with common enterprise virtualization environments, and be capable of creating detailed cost models for these environments. The ideal candidate will have demonstrated abilities to influence decision makers in a consultative selling approach, preferably through previous consulting, sales or similar customer experience, in order to progress decision making through developing and presenting a compelling business case.

Key job responsibilities
• Work with AWS Sales, Solution Architecture, BD and Marketing teams, proactively drive ROI/economic conversations with our customers.
• Develop a deep understanding of customers’ IT infrastructure by conducting detailed technical and business discovery
• Develop a standard ROI framework and analytical models to be utilized by the AWS Sales, BD and marketing teams.
• Serve as a central resource for the Sales team to help our customers create appropriately detailed financial models for their current and future AWS landscape.
• Create a repository of Cloud Economics cases studies and conversations to share learnings with all parts of AWS.
• Serve as a key source of market insights into how our customers view the economic benefit of using AWS relative to deploying applications on-premises or in traditional data centers.
• Work with internal stakeholders to communicate market realities regarding the economics of running IT applications and infrastructure in the cloud when compared to a traditional on-premises or co-located data center environment.
• Prepare and present business reviews to senior management regarding progress and roadblocks on cost and business value related issues.

We’re seeking a future team member for the role of Director Fund / Client Accounting to join our Operations team. This role is located in Singapore – HYBRID.

In this role, you’ll make an impact in the following ways:

• Directs a Fund Accounting area consisting of multiple teams that are responsible for conducting accounting services on behalf of a broad array of assigned clients including determining net asset values, calculating fund performance, allocating expenses, and preparing reports.
• Responsible for the financial and human resources for the unit and ensures assigned teams are operating effectively to meet unit goals and objectives.
• Executes business plans and contributes to the development of functional strategy.
• Sets guidelines for determining the net asset value (NAV) for funds in a variety of sectors for each measurement cycle.
• Promotes consistency across product areas.
• Oversees relationship management for a broad set of clients.
• Ensures customer service levels meet client needs and resolves any client issues.
• Participates in sales efforts including RFP and RFI preparation and related presentations.
• Provides oversight and guidance in setting the processes that check for the completeness and accuracy of disclosure in financial statements.
• Resolves complex escalated issues from team members.
• Leads analysis of GAAP and/or IFRS rules to determine impact of new regulations on BNY fund accounting practices.
• Develops policies to best ensure compliance with new regulations.
• Sets guidelines, policies, and priorities for the drafting of financial reports for a broad set of clients to review fund performance.
• Communicates reports and highly complex accounting intricacies to clients.
• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
• Oversees relationships with senior-level auditors and clients to ensure financial reporting meets their expectations and accurately depicts fund performance.
• Manages multiple Fund/Client Accounting teams that do work for a broad array of clients.
• Work is primarily accomplished through subordinate managers.
• Contributes to the achievement of multiple teams objectives.

To be successful in this role, we’re seeking the following:

• Bachelors degree in accounting or the equivalent combination of education and experience is required.
• 15+ years of total work experience and at least 5 years in management preferred.
• Big 4 accounting firm experience preferred.

Join Our Team: Part-Time Front Desk cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Mondays to Fridays, 8.30am – 6:30pm
• Commit 3 days or more / week
• Commit min 6 months or longer
• North, East, North East, Central
• $11-$12/hr

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

• Position: Inventory Planner Manager
• Working Location: East
• Working Hours: 8am - 6pm
• Working Days:5days
• Salary Range:$7,000 – $8,500

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

* Oversee inventory management; maximize stock turn through replenishment and stock transfer, as well as ensure inventory levels of product categories are controlled within the stock turn day given.

* Locate and reconcile any inventory discrepancies.

* Responsible to ensure overall cost effective and efficient methods of stock movement.

* Execute overall management direction to ensure product orders are sufficient and on time to cater for business activities.

* Constantly review and improve inventory control protocols and processes to ensure proper system is in place to support the work and to ensure adherence to supply chain inventory standards.

* Perform any other duties as assigned by Superior.

QUALIFICATIONS, SKILLS, KNOWLEDGE AND ABILITIES

Management experience in retail chain stores.

Experience in WMS ERP system

• Lead, manage, and review all shop drawings, coordinating with relevant departments, consultants, and authorities for the submission and approval of detailed technical shop drawings
• Manage the entire process of producing detailed shop drawings, ensuring all technical drawings adhere to relevant codes and regulatory standards
• Ensure smooth on-site work execution and timely handover, with shop drawings that meet site requirements, are practical, clear, align with client expectations, and support company profitability
• Regularly report evaluation findings and project progress to HQ

Requirements:

• Degree in Architecture or equivalent
• At least 15 years of Drafting experience in Construction industry.
• Proficient in BIM software, Revit, AutoCAD and similar tools

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Hours: Mon to Thur (8.30am to 5.45pm) and Fri (8.30am to 5.15pm)

Salary: S$4500 - S$6000

Location: Nanyang Link

Duration: 6 months contract (convertible / extendable)

Responsibilities:

HR Partnership

• Partner and engage stakeholders and employees in a proactive and consultative approach on a full spectrum of HR functions, including talent acquisition, performance management and development
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, recruitment and rewards strategies
• Partner with HR Centre of Excellence and relevant key stakeholders in the delivery of key HR projects such as performance management and promotional exercises
• Partner with the School Management in analyzing and identifying issues and providing recommendations on HR solutions.

HR Policies, Processes and Systems

• Initiate improvements to internal HR processes, systems and communications towards enhancing service experience.
• Educate People Managers and employees on policy/system changes and implications, as well as understand and gather their feedback and input.

Operational Excellence and Support on Faculty Affairs

• Engage in manpower planning and projection of faculty and work with Finance Business Partners and HODs on manpower projections, budget and costings.
• Establish clear understanding of the recruitment needs and work closely with the Shared Services team and hiring managers to hire the appropriate talent on a timely basis
• Plan and manage faculty re-appointment, post-retirement, re-employment, Promotion and Tenure (PT) and Educator & Practice Track Promotion Exercise (EPPE) for various faculty tracks
• Assist in planning and implementing faculty performance appraisal exercise
• Support in the conceptualization and implementation of faculty development initiatives
• Manage onboarding and off-boarding matters
• Provide support on disciplinary or grievances matters
• Drive key employee initiatives such as awards and welfare matters
• Any other duties as assigned

Requirements

• Degree with minimum 3 years of relevant HR working experience
• Good knowledge of Employment Act and Work Pass regulations
• Able to multi-task and prioritize effectively
• Outstanding attention to detail, follow-up and organizational skills
• Good communication skills both written and verbal
• Able to build and maintain effective interpersonal relationships at all levels; handle sensitive matters with tact and discretion, while building trust and upholding confidentiality
• Proficient in MS Office Applications (Word, PowerPoint, Excel)

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10159

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

Global Banking and Markets, Operations, Client On-Boarding: Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

How you will fulfill your potential:

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

Skills

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role
• Team management capabilities, including people management skillset

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 6 years related working experience in the financial industry or client facing role
• Proven ability to work well in a global team environment, with excellent interpersonal skills to engage and influence internal and or external stakeholders and sponsors
• Book of work planning, management, control and delivery, including process development and implementation to ensure of team productivity, and act as escalation point for any workstream issues

Preferred Qualifications

• Business to native level in written and spoken language for either Mandarin, Japanese or Korean to help existing foreign clients comply with AML/KYC regulatory requirements and interact with foreign external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

Global Banking and Markets, Operations, Client On-Boarding: Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

How you will fulfill your potential:

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

Skills

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 1 year experience working in the financial industry or client facing role;
• Proven ability to work well in a global team environment

Preferred Qualifications

• Business to native level in written and spoken language for either Mandarin, Japanese or Korean to help existing foreign clients comply with AML/KYC regulatory requirements and interact with foreign external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals

Global Banking and Markets, Operations, Client On-Boarding: Are you looking to apply your quantitative skills whilst honing your skillsets to combat money laundering, terrorist financing, securities fraud and other financial crimes? Our Client Onboarding team is seeking an energetic, proactive, and detailed-oriented professional to support the KYC refresh function in the Singapore office; Main functional duty will be to ensure our clients' on-going adherence to applicable Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and regulatory requirements.

How you will fulfill your potential:

• Ensure due diligence is performed on existing clients to comply with AML/KYC regulations
• Develop expertise and execute Firm’s Anti-Money Laundering, Customer Due Diligence (CDD) policies and process
• Engage clients and internal business teams to obtain relevant CDD information and documentation
• Ensuring all communications are of the highest professional standard to maintain client service excellence
• Timely and effective escalation of potential issues and devising possible resolutions
• Take responsibility for delivering against committed timelines
• Participate in regular meetings with the program team to maintain clarity around workflow, understand changes to AML/KYC regulations and or expectations, and develop required reporting metrics and executional process

Skills

• Excellent written and verbal communication skills required to professionally and persuasively engage external clients and internal stakeholders
• Strong analytical and problem solving skills
• Proficiency in Microsoft Office e.g. Outlook, Word, Excel, Powerpoint
• Ability to work in a dynamic environment and changing requirement
• Excellent organizational skills with strong attention to detail given the regulatory nature of the role

Basic Qualifications

• Bachelor’s degree or equivalent
• Experience of AML/CDD requirements either via a Client Onboarding role or similar role including an understanding of all type of client structures and requirements such as hedge funds, private corporations, financial institutions, trusts, etc
• Minimum 3 years related working experience in the financial industry or client facing role)
• Proven ability to work well in a global team environment

Preferred Qualifications

• Business to native level in written and spoken language for either Mandarin, Japanese or Korean to help existing foreign clients comply with AML/KYC regulatory requirements and interact with foreign external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Responsibilities:

• Handle loan administration & operation functions of syndicated loans that the bank is mandated as agents with dual role functions as maker and checker. The day-to-day functions include but not limited to drawdowns, rollovers, payments, maintenance of records etc.
• Liaise with borrowers, participants, agents, and internal stakeholders on loan administration & operation matters.
• Monitor & Disseminate information undertakings and covenants.
• Address queries on loan operation matters from borrower and Lenders.
• Manage & prepare audit confirmation queries.
• Ensuring efficient execution of day-to-day functions in accordance with the legal documents and bank’s policy.
• Oversees & ensure service level and quality standards are maintained.
• Provide subject matter expertise towards projects initiatives and guide the junior members.
• Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience:
• Perform any other duties assigned from time to time.

Requirements:

• Degree in Business Administration, Banking and Finance with about 5 years’ experience in syndicated loan agency and /or loan administration in banks with ability to read loan agreements.
• Strong and thorough understanding of loan cycle and the function as the facility agent would be preferred.
• Good knowledge on construction of Swift messages and use of Debt Domain will be an advantage.
• Meticulous, confident, ability to multiple tasks and resilience.
• Possess strong analytical and problem-solving skills, attention to detail. Ability to devise strategies, deliver value added support, identify problems & propose solutions.
• Strong communication and interpersonal skills, both written and verbal.
• Proficient in Microsoft Office Applications – Word, Excel, Power Point

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Salary: $2,500-$3,500
• Working Days and Timing: 5.5 Days per week, Based on Roster
• Location: Purvis Street - Bugis

Job Descriptions:

• Greet customers and seat them at their respective seats
• Taking orders ensuring items are served in a timely professional manner
• Proactively attend to the requests of customers
• Other ad hoc duties

Job Requirements:

• Min 1 year F&B working experience, preferably in a restaurant setting.
• Preferably with food hygiene cert

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Responsibilities:

Lead the end-to-end service delivery process for healthcare accounts, ensuring seamless operations and adherence to ITIL frameworks.

Act as the primary point of contact for healthcare clients, managing daily operational support, addressing service escalations, and ensuring SLA compliance.

Manage a team of network, server, and on-site engineers, providing guidance, support, and mentorship to ensure high performance.

Oversee data center operations, including network security, equipment on-boarding, and contingency planning for critical healthcare IT services.

Conduct regular service delivery reviews with clients, providing updates, trend analyses, and improvement recommendations to optimize healthcare operations.

Identify and close operational gaps in service delivery, both internally and with external stakeholders, to enhance the quality of healthcare services.

Utilize ITIL processes such as incident, problem, and change management to maintain service reliability and quality in a healthcare environment.

Manage client relationships, ensuring customer satisfaction, effective communication, and long-term partnership.

Ensure that service delivery aligns with healthcare regulatory and compliance requirements, maintaining strict standards for data security and privacy.

Balance operational costs with service excellence by monitoring budgets and cost-saving initiatives.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or a related field.

Minimum 15 years of experience in IT service delivery, including at least 5 years in a healthcare environment.

Strong understanding of ITIL frameworks, with hands-on experience managing incident, problem, and change management processes.

Proven track record in leading teams, driving SLA compliance, and managing escalations in complex IT environments.

Excellent client relationship management skills, with the ability to build strong partnerships and ensure customer satisfaction.

Experience with network, system, and database administration, as well as data center management in healthcare settings.

Familiarity with Agile and Scrum methodologies for operational improvement.

ITIL certification is preferred.