You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Globevisa stands as the largest global immigration agency. Our headquarters are located in Singapore, boasting (39) offices worldwide, and a dedicated team exceeding (800+) professionals who service clients from (100+) countries or regions. We proudly lead numerous immigration programs regarding application volume and success rates.

Incentive package:

• Base salary + Annual Performance Bonus
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• Annual Performance bonus
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

Job Responsibilities
• Responsible for handling food and beverage orders and serving guests.
• Provide friendly, excellent service to all guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for food service and ensure all available amenities and utensils are properly stocked and inspected prior to service.
• Assist guests on their respective requests, conduct suggestive and up-selling, well-versed in all aspects of the menu.
• Handling all restaurant telephone and email reservation enquiries.
• All other administrative duties in the restaurant

Job Requirements
• Minimum Secondary school education with ‘O’ Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact roles, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Willing and able to work on shifts, weekends and public holidays
• Possess a well-groomed, professional appearance

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• To supervise and coordinate the activities and work of the Junior Captains and Captains
• To supervise a station and ensure that standards are maintained at all times
• To personally coach, train and develop the F&B service team members to ensure good food and beverage knowledge, sequence of service delivery
• To ensure the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlets
• To continuously collect feedback from guests and report it back to the Management
• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Contribute to meet and maximize the monthly revenue budget for the respective outlet
• Execute outlet operations including food and beverage promotions, customer service and inventories
• Lead the Front of the House staff in training the following: restaurant standards, wine service and customer service
• Assist F&B Management in monitoring labor, inventory
• Monitor the performance of outlet service staff. Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
• Maintain Restaurant inventory, cleanliness, food rotation and menu consistency
• Responsible for training team members for their responsibilities during all meal periods and events
• Assist the F&B Management in all kitchen efforts, staffing and inventory controls as assigned
• Assist in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories
• Conduct inventory for par levels of food, beverage and paper supplies. Assist in establishing methods for inventory control and adhere to purchasing procedures
• Ensure proper maintenance, cleaning and operation of the outlet and service equipment
• Perform all other duties assigned by the Manager

Requirement:

• 2 years of experience in banquet servicing is preferred

You will lead Network Services / support team Team, where you’ll play a crucial role in leading the NOC Team integrity and optimising network infrastructure. You’ll also work as network services lead to ensure SLAs are met, handle escalation and ensuring problems are resolved . You will also be looking for continuous improvements in our Network services and ensuring compliances with regulatory standards and guildeliness. Additionally you will establish network operational guide and standards and ensure compliance to them

Requirements:

• Bachelor’s degree in computer science, Information Technology with min 5 years of experience in leading network team
• Should have good experience in network implementation and operation
• CCNP certification
• good knowledge in various network protocols and network security
• Experience working with firewalls and load balancers
• Good experience working with SLAs and ITIL
• Good communicaiton skills

Interested candidates please email your latest resume to [email protected]

- Customer facing tasks such as providing assistance to customers via email and calls

- Promote and nudge taxpayers in the usage of our e-services and chatbox

Requirements:

* At least 'A' level/diploma

- Prior customer service background

- Good written communication skills

- Meticulous and organised in handling confidential data

- Self-motivated individual and able to handle > 20 cases per day

- Able to commit immediately and commit for at least 3 months

Novena

$13.60/hour

Monday - Friday

830am - 5pm

3 months renewable

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1989461 (Suzana Binte Slemat) GOREF:6892

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma in Business Administration.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Position: Operations Analyst (Banking)
Contract: 12 months
Location: Jurong East
Salary: $3,200 - $3,700

Essential Job Functions:

1. Provide end-to-end OTC transaction life-cycle reporting support for T&M derivatives products to fulfill regulatory reporting obligations.
2. Ensure data accuracy and timely reporting.
3. Ensure risk control, risk architecture, and completeness are adhered to.
4. Be data-driven, build, and measure TMO performance service, quality, and data analysis via DDOM (Data Driven Operating Model) Dashboards.
5. Review legacy processes and exception handling to eliminate inefficiencies and promote changes in behavior across FO & L&C.

Trade Repository (TR) Reporting:

1. Validate daily TR reports for House and/or Client Delegation.
2. Investigate discrepancies and perform root cause analysis.
3. Monitor report acknowledgment and investigate any rejected trades.
4. Review successfully submitted reports and ensure EOD completeness.
5. Engage in the development of TR Reporting (new, revised, and updated).
6. Stay up-to-date with regulatory updates.
7. Support NPA (New Product Agreement) & Lite (inclusive of PIR), review all NPAs related to TR, identify any deviations for execution, and monitor until launch and sign-offs.
8. Support delegate reporting for CFTC end-to-end, from issuing of SLA to tagging of systems and ensuring reporting obligations are met.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

About the Company

We are a leading provider of corporate solutions and equipped with diverse expertise and tailored advice that benefits businesses from all over the world. Headquartered in Singapore, our strong regional presence spans 9 strategic markets, including Australia, Hong Kong SAR, India, Indonesia, mainland China, Malaysia, Philippines, and Vietnam. With over 1,500 dedicated professionals, we offer a comprehensive suite of services, including corporate secretarial, accounting and tax, payroll and HR, and compliance solutions.

Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Deliver technical support to employees across the organization, either in person or remotely.
• Set up accounts for new users and ensure a seamless onboarding experience
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Manage daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Oversee the installation, upgrade, maintenance, and troubleshooting of computer and network hardware and software
• Handle other ad hoc tasks and assignments as needed

Requirements:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience

Why Join Us:

We are committed to supporting the holistic well-being of our people as they grow alongside us.

We cultivate a community where talent is nurtured and recognized, innovation thrives, and achievements are celebrated. Our health and wellness benefits offer physical, mental, and emotional support for both our team members and their families.

Along with annual leave, performance bonuses, medical and insurance coverage, you can enjoy added benefits such as birthday leave and family care leave.

Duties and Responsibilities :

• Assist in designing of course outline and develop course curriculum for functional training program
• Conduct post course evaluation
• Conduct assessment to evaluate the competency of the participants
• Conduct training and facilitate active learning
• Conduct briefings to operational staff when required
• Communicate with airline on training requirements and ensure all resources are prepared prior to commencement of training
• Provide guidance and supervisory support to operational staff during cutover/migration of every new airline
• Ensure all training records are entered correctly into SAP system
• Assist in audit preparation
• Ensure compliance with all workplace safety, security, and health policies and procedure

Requirements

• Minimum GCE "N" levels and above
• Minimum 2 years’ relevant industry experience, with a demonstrable sound knowledge of airport and logistics operations
• Knowledge of Departure Control System (DCS) would be a distinct advantage
• Ability to confidently present curriculum and lead group discussion in classroom
• No experience can apply. Training provided

Trade Operations Assistant

Salary: $ 3,000 - $ 3,300
Working Location: 391A Orchard Road, Ngee Ann City Tower A, Singapore 238873
Working Hour: Monday - Friday (9am - 6pm)

Job Description:

• Liaise closely with both our Customers and Suppliers regarding enquiries and offers.
• Preparation and execution of Sales & Purchase Contracts.
• Preparation of Letters of Credits for issuance (both import and export L/Cs).
• Experience in preparation, issuance and negotiation of Letter of Credits.
• Preparation of Import and Export Shipping Documentation for Bank L/C negotiation.

Requirements:

• Diploma / Degree in Logistics or equivalent.
• Proficient in MS Office Applications.
• Experience in preparing Bank Letter of Credit negotiation and Shipping documents.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

COMPANY DESCRIPTION

An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will work as a team for the daily cafe operations which includes orders' taking, preparation and serving of food as well as cashiering duties. You will be responsible for simple cooking, proper kitchen housekeeping and compliance to health codes and sanitation standards. You will also handle inventory management including purchasing of supplies and receiving deliveries.

• Minimum GCE ‘N' Level
• Candidates with cafe operations and cashiering experience are preferred
• Friendly and service oriented
• Willing to work on weekends, public holidays and rotating shifts

COMPANY DESCRIPTION

An integral part of Singapore's "City in a Garden" vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore's new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

You will work as a team in one of our retail shops to handle retail and cashiering duties, replenish products on shelves as well as perform daily housekeeping. In addition, you will attend to customers' needs and enquiries and collate feedback on products and services.

• Minimum GCE 'N' Level
• Candidates with sales / retail / cashiering experience are preferred
• Service oriented with a passion for the retail industry
• Willing to work on weekends, public holidays and rotating shifts

• Singapore Based (Geylang)
• 5 days, 8.30am- 6pm
• Salary: $5000 - $6000 + $500 transport allowance
• At least Diploma in Business Management or any related fields; 8 years’ experience in F&B operations
• Career Progression Opportunities

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

Process Engineer (Chemical Engineering / Operations)

• Singapore Based (Tuas // Company Transport / Transport Allowance if candidate travel to work by themselves (S$120)
• 5 Days work per week (Mon to Fri 8am to 5pm)
• Basic: $3800 to $4300 + site allowances
• At least a Bachelor in Chemical Engineering + Min 1 years of process industry experience
• Strong working knowledge of process related standards, Process Improvement and Safety Management
• Career Progression Opportunities

Job scope

Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)

Perform risk assessments

Research, design, and develop processes to optimize productivity and workflow

Oversee operations and maintenance of facility processes

Determine the organization and setup of operations

Oversee implementation of new processes and procedures

Investigate and troubleshoot any problems that arise with processes, procedures, and operations

Develop best practices, routines and innovative solutions to improve throughput and quality of output

Manage cost and time constraints

Provide process documentation and operating instructions

Involve and perform PSM and Hazop study

Become turnkey manager to plan and execute plant shutdown

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Duties and Responsibilities:

• Handle and process full spectrum of Trade Finance transactions (Import /Export LC, Collection, Commodity Trade Finance, Invoice Financing, Trade Loans, BG, SBLC issuance).
• Review the LC workability and matching of terms and conditions for Back-to-Back LC issuance.
• Perform document checking independently for Import and Export as per LC terms and adhered to UCP rules and International Standard Banking Practices.
• Handle all settlements /preparation of all payments, disbursement of proceeds independently (MT103 /MT202)
• Perform TBML screening, identifying irregularities and red flags shown in documents for further escalation and approval.
• Monitor and follow through all trade finance related transactions from end to end.
• Ensure all transactions and tasks assigned are carried out are in accordance with the operating and compliance procedures.
• Ensure smooth processing day-to-day trade finance transactions within the stipulated Service Level Agreement (SLA).
• Ensure daily funds reporting are accurate and timely to Treasury.
• Investigate on unreconciled transactions
• To participate in launching of new trade finance products, prepare and participate in UAT activities for system implementation/enhancement/migration activities.
• Liaise and collaborate closely with various internal stakeholders, including IT, Corporate Banking Department, Legal and Compliance Department, Risk and Control Department, Treasury to ensure smooth facilitation of transaction.
• To review P&P annually and to involve in process improvement where applicable.
• Ensure any others assigned operations duties by supervisor are duly performed.
• To back up other team such as remittance and Corporate Banking Loans operations in case of needs.

Requirements:

• Relevant experience handling trade finance operations within the banking industry.
• Familiar with Structure Trade and/or Commodity Trade Financing, BG and SBLC issuance.
• Possess good trade finance knowledge. CDCS qualifications will be an added advantage.
• Willingness to learn Deposit, Corporate Banking Loans and remittance will be preferred.
• Proficient in both English and Mandarin language to liaise with internal and external Chinese stakeholders.

Responsibilities:

1. Coordination: Coordinating various administrative duties, including but not limited to minutes taking, invoicing, data entries, document management, and overseeing goods flow.
2. Office Operations: Assisting with day-to-day office operations, ensuring smooth check-in/out processes, and managing room transfers.
3. Liaison: Liaising with departments such as Marketing and Procurement on residents’ matters, service requests, and purchase orders.
4. Compliance: Ensuring that the dormitory complies with all relevant regulations and standards, including health, safety, and fire safety regulations.
5. Inventory Management: Keeping track of supplies and equipment, and ensuring that inventory levels are maintained.
6. Resident Support: Assisting residents with their needs and addressing any complaints or concerns they may have.
7. Maintenance: Conducting regular checks on the dormitory facilities to ensure they are in good condition and addressing any maintenance issues promptly.
8. Data Management: Key liaison with the Marketing Team on all residents’ data, room allocation for new residents and ensuring prompt update on the residents’ data on check-ins, check-outs, replacements and transfers.
9. Data Reporting: Ensure timely reporting of residents’ data to relevant stakeholders and the Management.
10. Accounts Payable: Handling accounts payable functions and managing invoices. Facilitate billing to clients on resident-related matters such as infringements, additional appliances and maintenance in rooms.
11. Health and Safety: Implementing and monitoring health and safety protocols to ensure a safe living environment for residents.
12. Training and Development: Participating in training programmes to develop management skills and knowledge of dormitory operations.
13. Event Management: Assisting the organisation and facilitation of social and educational events to encourage resident engagement.
14. Any other tasks or duties as assigned by the Supervisor/Management.

Requirements:

• Degree or minimum Diploma
• Proficient in English (spoken and written)
• Good computer literacy and proficient in Microsoft Office applications
• Good organizational skills and meticulous
• Good communication skill
• Able to multi-task and work in fast-paced environment

Work Location:

Changi East

PURPOSE

To perform/review user acceptance testing for newly developed product or product/system enhancement and assisting in administrative duties.

KEY ACCOUNTABILITIES

• Participate in and sign off test case reviews and user acceptance testing.
• Work closely with stakeholders on allocated Projects/Change requests.
• Ensure that systems are tested thoroughly and comply with the requirements defined in Business Requirement Specifications / Functional Specifications.
• Ensure test results are documented properly.
• Perform customer due diligence checks for Direct-To-Customer business & new customer onboarding at policy servicing.
• Provide administrative support to policy servicing such as handling of physical mails, scanning and perform forms updates.
• Ad-hoc tasks/duties as assigned by the manager.

QUALIFICATIONS / EXPERIENCE

• At least A level or diploma holders
• IT Savvy
• Positive work attitude.
• Ability to work in a fast-paced and deadline-oriented environment.
• Self-motivated with critical attention to deadlines and reporting.
• Should have an aptitude for testing with keen eye for detail.

KNOWLEDGE, SKILLS & ABILITY

• High degree of proficiency in system and internet applications, Outlook & Internet applications.
• Good understanding of life insurance product.
• Experience in performing user acceptance testing preferred.
• Aptitude for testing with an eye for detail.
• Manual testing, automation testing of any core application, web applications will be good.
• Working knowledge of SQLs and APIs is a plus.
• Proficient in graphic design and/or design software tools is preferred.
• Good understanding of life insurance product is preferred.

The Operations Executive plays a critical role in creating a positive and safe living environment for residents. Effective management and communication skills are essential for this role, as well as the ability to handle various responsibilities related to facility maintenance, resident relations, and administrative tasks.

The role of the Operations Executive typically involves managing and overseeing the day-to-day operations of a dormitory. The Operations Executive is responsible for creating a safe, comfortable, and conducive living environment for residents.

Main responsibilities:

• Perform daily inspection, supervision, maintenance of the facility and cleanliness
• Maintain records and daily submission of reports
• Ensure the check-in and check-out processes of residents are done expeditiously and seamlessly
• Respond to residents’ queries and concerns expeditiously
• Manage and enforce in-house rules and regulations
• Induct and orientate new residents on house rules, points of contact and services
• Conduct room inspection during check-ins and check-outs of residents
• Respond to emergency and mitigate situations
• Foster a sense of community and inclusivity among residents
• Organize and facilitate social and educational events to encourage resident engagement
• Any other tasks or duties as assigned by the Management

Requirements:

• Diploma or Degree in related fields
• Proficient in English (spoken and written)
• Able to work on rotating shifts
• Good computer literacy and proficient in Microsoft Office applications
• Good communication skill
• Good organizational skills and meticulous
• Able to multi-task and work in fast-paced environment
• Certified in M&E, Facility Management and/or Fire Safety will be advantageous

Work Location:

• Changi East

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Finance & Accounting

You will help to provide financial deal due diligence, financial controllership, treasury and funding, valuation management, investment operations, accounting, financial reporting, and special purpose vehicle management for GIC’s investments.

What impact can you make in this role?

You will be part of a team that provides investment services on private equity, real estate, infrastructure, and cross-strategy investments.

We are looking for a suitable candidate to join our Finance & Accounting team as an Associate (2-year contract).

What will you do as an Associate?

• Processing daily transactions and funding requirements, updating relevant data and transactions in the accounting and management system
• Preparation of market values using external financial information for the fund and direct investments
• Preparing accounting reconciliations, review of investment holding company accounts and liaison with external auditors
• Corporate secretarial work relating to investment holding companies

What qualifications or skills should you possess in this role?

• Bachelor in Accounting, Finance or relevant disciplines
• At least 2 years relevant accounting work experience in the finance, accounting or private equity industry
• Committed and motivated individuals who are meticulous, and enjoys working in a fast-paced dynamic environment
• Proficient in Microsoft Office applications and have practical working experience with accounting software systems

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/15961/

Responsibilities

• Product Planning for China Region
• Write and maintain accuracy of appealing tour itinerary descriptions.
• Plan & market China FIT products + Free & Easy products
• Plan & control group seats / hotel rooms inventories
• Manage tour pricing and set costs, by analysing performance, market influences and budget requirements; define assumptions and propose selling prices.
• Provide tour set-up for OB system.
• Closely monitor sales against budget and pace by using available data sources and reports
• Liaise & Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations Manage and maintain tour operators’ relationships along with contract administration.
• Collaborate closely with the Marketing department for brochures and collateral production.
• Assist with vendor performance management
• Provide training for counter staff on tour products and destinations.
• To assist the department head in strategic planning of China tours
• Attend meetings / seminars & familiarization trips
• Assist with travel fair assignment

Skill Requirements

• Minimum 2 years in travel industry; experience with product management, contracting and pricing.
• Knowledge of Microsoft office word & excel are required
• Good command of both written and spoken English & Chinese, Chinese is preferable
• Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
• Problem Solving and Customer Service Skills
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization

(We regret that only shortlisted candidates will be notified)