Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking an experienced Regional Business Development Manager to drive growth and expand our client base across the assigned region. Reporting directly to the Chief Revenue Officer, the ideal candidate will have a strong background in sales, preferably within the automotive industry or related technology sectors.

Strategic Development: Create and implement regional sales strategies to meet or exceed revenue targets. Identify and pursue new business opportunities within the automotive industry and other potential sectors.

Relationship Building: Cultivate and maintain strong relationships with key decision-makers in target companies. Represent Appvantage at industry events, trade shows, and conferences.

Sales Expertise:

• Prepare comprehensive sales proposals and presentations for potential clients.
• Manage existing client accounts, ensuring high levels of customer satisfaction and identifying upsell opportunities.
• Collaborate with internal teams to create tailored digital solutions for clients.

Market Intelligence: Provide valuable insights on market trends and competitor analysis to inform company strategy. Manage and report on sales pipeline, forecasts, and key performance indicators.

Leadership and Reporting: Regularly update the Chief Revenue Officer on regional performance and strategic initiatives.

Job Requirements

• Educational Background: Bachelor's degree in Business, Marketing, or related field.
• Experience: At least 5 years in business development or sales, preferably in automotive or technology sectors.
• Track Record: Proven history of meeting or exceeding sales targets.
• Industry Knowledge: Strong understanding of digital technologies and their applications in various industries. Familiarity with automotive industry trends and challenges.
• Communication: Excellent communication, presentation, and negotiation skills.
• Tech-Savvy: Proficiency in creating compelling proposals and presentations. Experience with CRM systems and sales management tools.
• Mobility: Ability to travel within the assigned region.
• Client Management: Demonstrated success in account management and customer retention.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

This role will serve as part of a team that is responsible for managing a key financial institution headquartered in Singapore spanning multiple markets and business lines, with a specific focus on Commercial & Money Movement Solutions (CMS), as well as Acquiring, Ecosystems and Value-added Services. The team works closely with both internal and external stakeholders to grow the revenue and share of our business with this strategic partnership.

Key responsibilities include:

• Grow revenue and share with the FI client across CMS and Acquiring business areas, while also supporting Ecosystems and Regional partnership opportunities.
• Drive and secure Value-added Services VIK revenue with the client across Products, VCA, Marketing, VMS and more.
• Deal ownership and execution, partner closely with clients to keep track of deal terms and incentives utilization, to ensure their contractual targets and obligations are met or exceeded.
• Project management of key engagements with clients in the CMS, Acquiring, Ecosystems and Regional areas.
• Lead superior engagement with clients while also overseeing the day-to-day aspects across various client initiatives.
• Delivery of Commercial Quarterly Business Review with client stakeholders to review performance, identify gaps, provide recommendations and execute action items to grow business and revenue.
• Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs.
• Develop a clear account plan and track it closely, drive engagements/collaboration with key stakeholders to deliver on these plans.
• Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio.
• Be astute with financial forecasting, and attuned to various dynamics that affect client and Visa business performance.
• Analyze and carefully monitor on an ongoing basis market trends, activities and competitor actions to enable the account team to develop and implement pre-emptive strategies and plans for the client.

Responsibilities:

v Report to the Project Manager. Assist the Project Manager in managing certain section(s) of the project, as assigned by the Project Manager and shown in the organization chart

v .The detailed duties and responsibilities of an Assistant Project Manager include but not limited to the following:

o Prepare a detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

o Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

o Complete the project with quality to meet the client's / consultant's requirements.

o Ensure compliance to Authorities’ requirements.

o To deal with consultants and owners on all matters including solving technical problems, submission of shop drawings and samples, etc.

o To ensure that the appointed sub-contractors can complete the sub-contract works within the schedule and comply with the technical and contractual requirements.

o Manage the actual cost of work so that they are below the budgeted costs.

o Manage the subordinates so that they are following work systems, are productive, and encourage teamwork among the team members.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups
• Develop solutions following defined standards and high quality
• Creating, executing, and maintaining company database

1. Identifying New Business Opportunities

• Conduct market research to identify trends, customer needs, and potential areas for growth.
• Scout for new sales opportunities through various channels such as networking, cold calling, social media, and attending events.
• Explore new markets and customer segments to expand the company's reach.

2. Building and Managing Client Relationships

• Establish and maintain strong, long-lasting relationships with new and existing clients.
• Understand the clients' needs and offer tailored solutions to build trust and retain customers.
• Regularly meet with clients to discuss business needs, performance, and identify areas for improvement.

3. Sales and Revenue Generation

• Develop and execute strategies to meet revenue targets and sales goals.
• Present and pitch company products/services to potential clients and stakeholders.
• Negotiate contracts and close deals, ensuring profitable agreements for both parties.
• Work closely with the sales team to align goals and ensure effective lead conversion.

4. Strategic Planning and Market Analysis

• Collaborate with senior management to develop long-term strategies for business growth.
• Analyze competitor activity and market trends to identify opportunities and threats.
• Provide insights on market conditions, client feedback, and competitor strategies.

5. Lead Generation and Networking

• Use networking events, conferences, and online platforms to generate leads and business opportunities.
• Build and maintain a strong network of industry contacts and partners to support business development initiatives.
• Manage CRM tools to track leads, sales pipelines, and customer information.

6. Collaboration and Cross-Departmental Work

• Work closely with marketing, product development, and operations teams to ensure alignment and successful execution of business strategies.
• Ensure smooth communication between different departments to meet client requirements.
• Help the product development team understand market demands to tailor new offerings.

7. Reporting and Performance Monitoring

• Monitor and analyze performance metrics such as sales targets, lead conversion rates, and revenue growth.
• Prepare and present regular reports to senior management on business development activities, performance, and market trends.
• Adjust strategies as needed based on performance data and market feedback.

8. Contract Negotiation and Closing Deals

• Take the lead in negotiations, ensuring favorable terms for the company while addressing client needs.
• Finalize contracts and ensure compliance with company policies and legal requirements.
• Ensure timely delivery of services and follow-up to maintain long-term relationships.

9. Problem-Solving and Conflict Resolution

• Address any issues or challenges that arise with clients or within internal teams.
• Provide solutions to improve client satisfaction and maintain smooth business operations.

10. Market Expansion

• Identify opportunities for geographic expansion or entering new sectors.
• Help the company adapt to changing market dynamics by proposing adjustments to existing products or services.

The candidate should possess strong communication, negotiation, strategic thinking skills and a strong understanding of the Chinese market. Additionally, they must have the ability to analyze market trends, and the capability to create and manage relationships effectively.

FOOD PRODUCTION MANAGER Job description

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The incumbent is in charge of boosting the Commercial Performance and plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met and everything is financially sound. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.).
• Analyze market trends, competitor performance, and demand patterns to adjust pricing and promotions.
• Provide regular updates on sales performance, operational metrics, and financial results.
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies.

Sales Oversight

• Work closely with the Director of Sales and Marketing to ensure effective campaigns and promotions align with the hotel’s business goals.
• Drive initiatives to attract and retain key accounts and business partnerships.
• Evaluate the success of sales and marketing efforts and recommend improvements.            

Operational Leadership

• Oversee the performance of commercial departments (e.g., Sales, Marketing, Events, and Reservations).
• Ensure alignment between operations and the overall commercial strategy of the hotel.
• Identify opportunities for operational efficiencies that enhance profitability.
• Special projects champion to elevate Guest Satisfaction and improvement of process.
• Act as the General Manager’s representative in their absence, providing strong leadership and decision-making support.         

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates.
• Prepare and present regular financial and performance reports to senior management.
• Identify underperforming areas and create actionable plans to address them.

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience.
• Maintain consistency with brand standards while adapting to market-specific needs.

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives.
• Mentor and develop team members to build a high-performing commercial team.
• Foster cross-department collaboration to achieve business goals.

Stakeholder and Owner Relations

• Act as a liaison between the hotel management team and stakeholders/owners to communicate performance and strategies.
• Address stakeholder feedback with actionable plans to meet expectations.

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.

This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Summary:

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Regional Recruitment Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility:

• Take full ownership of designing, developing, and implementing recruitment strategies for the Asia Pacific region to identify and attract qualified candidates.
• Collaborate with the business to identify resource needs, develop resource plans, and create hiring strategies that support business objectives.
• Manage, train, and develop a diverse recruitment team across the Asia Pacific region, ensuring that in-country recruiters can effectively support the business in hiring the right candidates.
• Monitor regional recruitment activities and ensure that recruitment targets are met.
• Provide recruitment counsel and guidance to hiring managers on hiring, retention, and the use of innovative sources to attract and retain talent.
• Research and document industry and market intelligence regarding the talent market, providing feedback to the business on talent trends while maintaining a strong community of talent pipelines.
• Drive the end-to-end recruitment process for leadership roles in the region.
• Serve as a subject matter expert on talent strategies, mid-career and graduate hiring, and employer branding.

Requirements:

• Candidates must possess a Bachelor’s Degree in Human Resource Management or its equivalent.
• A minimum of 10 years of direct and substantial recruiting experience, including at least 5 years in a managerial or team leader role, in the region.
• Experience in recruiting sales and tech talent in the Asia Pacific region.
• Exposure to and demonstrated success in supporting sales, tech, and go-to-market teams in scaling the organization is a plus.
• Excellent business acumen and a passion for human resources, along with strong communication skills and the ability to work effectively with the business.
• A high level of integrity and discretion to maintain confidentiality is essential.

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Has overall shift responsibilities and is accountable for the smooth running of the restaurant
• Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Develop and maintain the highest standard of service quality
• Ensure all cost expenses are well managed
• Responsible in recruitment, development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
• Involve, prepare pre-service meeting/roll call for staff
• Evaluate the operations and procedures and suggest improvements
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
• Attend all meetings and training programs when required
• Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
• Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
• Overseas posting/attachment may be required

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Variable Incentive, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

To assist the Managing Director in driving sales and marketing strategies, contributing to business growth and client acquisition.

Key Responsibilities:

• Lead B2B sales initiatives and strategy execution across various sectors, working closely with the Managing Director.
• Minimum of 5 years of proven sales experience, specifically with SMEs in Singapore.
• Strong portfolio of established industry contacts, leads, and prospects within the Singapore market.
• Manage lead generation, pre-sales, and business development activities to secure new business opportunities.
• Execute cold calls and presentations to decision-makers, promoting the company's products and services.
• Oversee current client accounts, focusing on retention and driving additional sales through cross-selling and up-selling.
• Provide compelling product demonstrations, leveraging expertise in business process management.
• Collaborate with the technical team to deliver tailored solutions and proof of concepts, based on customers’ unique business processes.
• Develop and maintain new revenue channels with external partners and parties.
• Take charge of multi-tasking marketing and communication activities, ensuring alignment with organizational goals.
• Work with regional management teams to ensure the achievement of financial and operational objectives.
• Identify market trends and drive business opportunities, ensuring the company’s market position is strengthened.
• Perform other related duties as assigned by management.

Requirements:

• Minimum of 5 years of sales experience in selling to SMEs in Singapore.
• Expertise in B2B digital marketing and campaign management.
• Proven track record in managing a portfolio of industry contacts, leads, and prospects.
• Strong experience in lead generation, client retention, and business development.
• Background in software sales is advantageous but not mandatory.
• Skilled in making presentations and negotiating with decision-makers at all levels.
• Knowledgeable in business process management and able to work with technical teams effectively.
• Excellent multi-tasking, communication, and organizational skills.
• Strategic thinker with the ability to drive results in a fast-paced environment
• Experience working with regional teams to achieve organizational goals

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Plan and oversee technical projects, breaking them into actionable tasks with clear timelines and deliverables.
• Act as the central point of contact between engineers, sales teams, and external vendors, ensuring alignment and seamless communication.
• Provide regular, concise project updates to internal and external stakeholders.
• Facilitate robotic integrations with systems such as OpenRMF, door access controls, elevators, and other infrastructure.
• Identify potential risks and roadblocks, developing proactive mitigation strategies.
• Drive issue resolution to maintain project momentum and meet deadlines.
• Maintain detailed records of project requirements, timelines, and technical specifications using tools like Jira and Confluence.

Requirements:

• Proven experience managing engineering projects: 3+ years of experience in project management, or as an engineer who has led or actively coordinated projects.
• Strong organizational skills with meticulous attention to detail.
• Excellent verbal and written communication skills to collaborate effectively with technical and non-technical stakeholders.
• Familiarity with project management tools like Jira, Confluence, or similar.
• Interest in project management and willingness to learn agile methodologies.

PRIMARY OBJECTIVE

• Achieve Target Revenue/Profit assigned on annual basis
• Achieve Target New Customer Acquisition assigned on annual basis
• Handle marketing, relationship management and business development among the existing client base including defending and deepening the relationships as well as cross selling
• Manage loan Asset/Corporate Bonds Quality (if applicable) & assist Team Head in any Debt Restructuring exercise (if applicable).

KEY RESPONSIBILITIES

•  
• Actively acquire new Corporate customers
• Review and manage accounts to be assigned/brought-in
• Increase utilization to enhance the Bank’s share of wallet
• Proactively monitor credit quality through early problem loan recognition and implement appropriate strategies
• Perform credit reviews on a timely basis
• Client servicing
• Work on projects which may be assigned from Time to Time

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

About Us!

The mission of Housing & Development Board (HDB) is to provide affordable, quality housing and a great living environment where communities thrive. To achieve its mission, HDB aims to be data-driven to the core and adopt evidence-based decision making in developing better housing policies service, improving service delivery and optimising operations.

What Will You Do?

Form part of the Product Office with Product Owner and Product Manager to manage the entire product development cycle, from conceptualization, to getting buy-in with internal and external stakeholders, till delivering the product to end users
• Work closely with Product Owner, Product Manager and Development Team on project schedule, issues and escalation
• Plan for and justify project IT resource allocation, including securing approval; monitor and track project resource usage
• Work with Product Owner and Product Manager to craft and refine user stories by providing technical analysis; and building the Product Backlog with prioritization
• Review and participate in technical proposal or solution, system design and architecture to ensure they are of quality, while adhering to all standards, governance, and policies
• Propose feasible ideas and solutions, or engage subject matter expert to provide aid and improve the quality of the product
• Coordinate with relevant project teams of interfacing systems to ensure smooth end-to-end workflows can be achieved reliably, and efficiently
• Work with Product Owner, Product Manager and Development Team to plan and design UAT, coordinate and monitor progress and ensure acceptance of UAT
• Review and ensure that all documentations are complete and of quality
• Maintain and continuously refine Product Backlog

You will be a Great Fit if You Have:

• Strong background in Computer Science, Computer or Electronics Engineering, Information Technology or related technical discipline
• Minimal 3 years business analyst experience in software development projects
• Minimal 2 years experience working in an Agile environment and Cloud platform
• Ability to work effectively and independently under pressure, meet deadlines, multitask and to prioritize tasks effectively
• Possess business case and user-stories development skills
• Process good communication skills, ability to articulate technology concepts, participate in discussions on requirements with stakeholders
• Process strong collaboration skills, ability to partner and work effectively across teams and with business stakeholders in development as well as problem solving
• Process good knowledge of web, mobile and Cloud technologies, and their impact and feasibility on design solutions
• Experience with Confluence and JIRA will be an added advantage
• Experience with BPM modelling techniques and methods will be an added advantage

Good to Have:

- Great Attitude to bring the best out of our team
- Team Player; we work together as a team
- Autonomous
- Take ownership
- Eagerness to learn and
- Impart new skills, exhibit structured and analytical thinking

Successful candidates will be offered a 1+1 year contract in the first instance. Conversion to perm is dependent on good performance.

Find out more about a career with HDB at www.hdb.gov.sg/cs/infoweb/about-us/careers

Please apply for the job through the Careers@Gov job portal as linked:

https://www.careers.hrp.gov.sg/sap/bc/ui5_ui5/sap/ZGERCFA004/index.html#/JobDescription/15430986/f7e66340-f414-1edf-b1cb-68ade8e4f385

Introduction to Zodia

Digital Asset Custody, the way it should be

As an institution-first, FCA-regulated digital asset custodian, Zodia Custody aims to provide financial institutions, corporations, and professional investors with the freedom to realize the full potential of the digital asset future on their own terms. Established in 2020, Zodia Custody combines the agility of a start-up with the heritage of a 167-year-old financial institution, Standard Chartered, in partnership with Northern Trust and SBI.

Scope of Role:

Sales Leadership

As the Sales Senior Manager or Director, you will play a critical role in leading the sales strategy and execution for Zodia Custody in Singapore. You will be responsible for driving revenue growth by:

• Developing and implementing effective sales strategies that align with the company’s goals and market demands.
• Building and nurturing relationships with key client stakeholders, ensuring high levels of customer satisfaction and retention.
• Identifying market opportunities for new business and enhancing the company’s market presence.
• Analyzing sales data to inform strategy and improve performance metrics.
• Collaborating with marketing and product teams to align sales campaigns with product launches.
• Representing Zodia at client meetings, industry events, and conferences.

Key Stakeholders:

• Singapore Country Leader
• Marketing Department
• Product Management Team
• Clients and Partners

. Industry Knowledge

• Expertise in Digital Assets: In-depth understanding of blockchain, cryptocurrency, tokenisation, and the role of custodians in the digital asset ecosystem. Strong background in selling digital asset solutions or financial services products.
• Regulatory Awareness: Knowledge of Singapore financial regulations, including MAS requirements, PSA, and AML compliance.
• Custody and Security Expertise: Familiarity with custodial solutions, cold storage, multi-signature wallets, and other security technologies in the digital asset space.

2. Sales Skills

• 7+ years of experience in sales roles within digital assets or financial services, with minimum of 2 years within Crypto industry in any capacity
• Proven Sales Track Record: Demonstrated success in meeting and exceeding sales targets, ideally in financial services, fintech, or digital assets.
• Pipeline Management: Ability to manage complex sales cycles, from lead generation to closing deals, with large institutional clients.
• Consultative Selling: Skills in understanding client pain points and delivering tailored solutions that align with their needs.

3. Strategic Thinking

• Market Insights: Ability to analyse market trends and position Zodia Custody as the preferred partner in Singapore.
• Solution Innovation: Capacity to adapt custody solutions to meet the evolving needs of institutional clients.
• Competitor Analysis: Awareness of competitors' offerings and ability to differentiate Zodia Custody in the market.

4. Operational Knowledge

• Product Knowledge: Strong understanding of Zodia Custody's services, including technology, security protocols, and value proposition.
• Integration Expertise: Familiarity with integrating custody services with existing client platforms (e.g., Fireblocks, treasury systems).
• Post-Sales Support: Ability to ensure a seamless client onboarding experience and maintain long-term relationships.

5. Communication Skills

• Clear Messaging: Ability to explain complex digital asset concepts to clients with varying levels of technical understanding.
• Negotiation Skills: Expertise in structuring and negotiating contracts that benefit both Zodia Custody and the client.
• Stakeholder Engagement: Strong presentation skills for engaging C-level executives and board members.

6. Personal Attributes

• Resilience: Ability to navigate a fast-changing industry and overcome challenges in a nascent market.
• Entrepreneurial Spirit: Proactiveness in identifying opportunities and driving business growth in a new and evolving sector.
• Positivity: Positive and open approach, particularly in promoting trust and integrity in a security-focused industry.

• Base + Commission Scheme
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays
• Private Healthcare

Responsibilities:

v Report to the Project Manager. Assist the Project Manager in managing certain section(s) of the project, as assigned by the Project Manager and shown in the organization chart

v .The detailed duties and responsibilities of an Assistant Project Manager include but not limited to the following:

o Prepare a detailed programme and ensure that the assigned tasks are completed within the time frame as stipulated in the master programme.

o Implementation of all ISO quality, EHS, green and gracious procedures and requirements.

o Complete the project with quality to meet the client's / consultant's requirements.

o Ensure compliance to Authorities’ requirements.

o To deal with consultants and owners on all matters including solving technical problems, submission of shop drawings and samples, etc.

o To ensure that the appointed sub-contractors can complete the sub-contract works within the schedule and comply with the technical and contractual requirements.

o Manage the actual cost of work so that they are below the budgeted costs.

o Manage the subordinates so that they are following work systems, are productive, and encourage teamwork among the team members.

Responsibilities:

1. Sourcing and recruitment of all crews for the Company managed vessels including preparation of employment contacts.

2. Ensure the crew are qualified i.e. meet the Company and flag state requirements with regards to certification and experience prior to joining the vessel.

3. Plan and oversee crew schedule, crew rotation, sign-on/off documentation, crew welfare.

4. In charge of reviewing/verifying crew payroll and impress fund and ensuring crew's final accounts are managed and paid on time.

5. Monitoring available ex-crew and schedule deployment, anticipating future Company's needs for recruitment and informing the Fleet Manager on manpower planning and employment problems.

6. Maintaining personal, medical, and training records and certification details of all personnel. Keeping all personnel files up-to-date in a computerized database which contains key personal data and assignment history.

Requirements:

• Diploma/Degree (Maritime Studies) or equivalent.

• At least 5 years of working experience in a similar position or experience in an Offshore Support Vessel industry.

• Communication and hands-on skill.

• Bilingual to communicate with Indonesian crews.

The candidate will lead the APJ regional benefits team. This role is responsible for executing the Global Benefits and Wellbeing strategy, offering regional insights, shaping global policies, and driving efficiency through AI and platform improvements.

The candidate will collaborate cross-functionally to ensure compliant benefit delivery, oversee local broker relationships, manage regional budget planning and execution, and support mergers and acquisitions. Additionally, they will lead a small team, foster their development, and work closely with the APJ People Leadership Team on strategic priorities and executive escalations.

What You’ll Be Doing:

• Lead the execution of the Global Benefits and Wellbeing strategy across the APJ region
• Provide the Global Benefits Leadership Team with regional insights and help shape global policies while maintaining local relevance
• Drive efficiency improvements using AI and platform tools to enhance employee experience
• Partner with the Care and People Product Team to deliver a seamless end-to-end employee experience
• Collaborate with cross-functional teams, including Compensation, FP&A, and Legal, to ensure compliance and smooth benefit delivery
• Support corporate development teams with due diligence and integration during mergers and acquisitions
• Manage broker relationships at the regional level and oversee the regional budget planning and execution process
• Foster team development by providing hands-on learning and career growth opportunities to direct reports, guiding them on benefit design, policies, and onboarding
• Handle stakeholder management in collaboration with the APJ People Leadership Team and manage executive escalations
• Execute with agility, adapting to shifting priorities to meet employee and business needs effectively

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Integrated Media Manager (Singapore)

Maternity Cover

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing cross-media initiatives and campaigns across multiple regions, assisting in implementing the regional rollout of global media planning tools. 

The person will be the day-to-day consultant on media strategy for the initiatives mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals. Basic knowledge of measuring channel/campaign effectiveness is useful for this role.

Role: 

• Manage central media projects that span all product areas, liaising with various local & regional agencies to collect and validate media data. 
• Attend meetings with relevant internal teams and agencies and be able to provide concise notes on key takeaways and actions. 
• Execute training to Marketing teams and agencies as global tools roll out in APAC.
• Provide exceptional support to run cross-channel initiatives in APAC and analyse results to surface key implications for the business.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• 5+ years of working experience within a marketing/media agency environment
• Solid project management skills and communication skills are mandatory 
• Strong proficiency with presentation software (e.g. Google Slides/PowerPoint) for producing presentations and Google Sheets/Excel for handling large data
• Strong data organisation skills, especially in Google Sheets, to efficiently summarise and present data (comfortable using pivot tables and functions)
• Experience in online/offline media strategy & brand planning experience
• High-level knowledge of channel/campaign measurement 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.