Manager, Customer Service, Cash Management Operations Center Posting Date: 8 Dec 2023 Location: Singapore (City Area), Singapore, Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Ensures highest standard of service delivery to our customers. Monitor and respond to incoming calls/emails/social media platform/written correspondences Resolves CSO and customer issues Proactively solves problems and provides timely resolution to ensure minimal impact to customer and employee satisfaction. Identifies the most appropriate course of action for problem resolution and effectively communicates plans to those impacted. Promotes a supportive environment in which employees are encouraged to solve problems and address customer issues. Provides management support to CSOs such as through the review and resolution of all transactions that are beyond the jurisdiction of the CSOs. Conducts monitoring and coaching sessions Provides on-the-job training and mentoring. Conducts coaching and performance appraisal sessions to identify opportunities and recognize positive behaviors. Involve in Department project Identifying areas for improvement and implementing process enhancements Job Requirements Bachelor's degree with 3 years of working experience in Contact Centre Good People Management skills Great communication skills Adhere to Bank Policy and ensure SLA are met Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

Responsibilities Capable of handling full range of fund accounting services on funds, including preparation of the Net Asset Value (NAV), cash and position reconciliation, review of corporate actions, validation of security pricing Able to check accuracy of fund administration services on funds and investors in compliance with the company’s service model and policies, liaising with, brokers, custodians and auditors Provide and maintain superior Quality of work, accuracy and adherence to task deadline. Participate in various system optimisation initiatives and ad-hoc projects Active participation in proposing solutions to complex market and settlement issues and act as liaison between custodian, administrators and trading desk with ability to multitask and prioritize resolution on priority. Calculate complex fees structures as set out in various agreements Review of periodic financial reporting in accordance with IFRS and/or US GAAP prepared by administrators and service providers. Review accuracy of Subscriptions and Redemptions, Switches & Transfers in accordance with the guidelines outlined in the fund offering documents performed by the transfer agent and administrator. Strong excel and VBA skills needed to drive automation and streamline the procedures once the business understanding is reached. Play active role in client on-boarding, account opening process with verification of documents sourced from different parties and to have it verified and aligned towards company’s policies and procedures. Maintain and remediate investor details in a centralised database and calculate trail fees based on the distributor agreements. Supporting the company’s anti-money laundering (AML) framework in place and working closely with various parties involved, investor, Fund admin, Transfer Agent to ensure compliance with the AML framework. Supporting the organization's FATCA/CRS service offering to our clients Demonstrate ownership of assigned work and ensure timely completion, in line with Service Level Agreements (SLA).   Requirements: Diploma in Banking or finance related field Ideally 1 year of experience in fund administration, audit or similar role Intermediate to advance Proficiency in the use of Microsoft Office (Excel, VBA Word, Outlook). Understanding of securities such as equities, bonds, forwards, futures, options preferred Ability to work well independently as well as within a team framework. Be enthusiastic and eager to learn, self-starter. Strong work ethic with positive attitude Able to work under pressure with minimal supervision to meet deadlines Possess strong verbal and written communication skill

Job Description Reaching out to prospective customers in the MNC segment and Private Equity & Venture Capital segments which have presence in ASEAN regions and with strong business linkages to India Originating and onboarding (with complete KYC) new corporate clients and developing and maintaining good relationships with clients Understanding client requirements and providing banking solutions including but not limited to investments flow, trade flows and other transactional banking requirements Preparing credit proposals, coordinating with other departments for approvals and undertaking credit monitoring & asset reviews of the portfolio Maintaining existing relationships with corporate clients and enhancing existing relationship value and wallet share Executing transactions in a timely and efficient manner in line with customer expectations Maintaining credit files and ensuring safe custody of all documents Maximizing business opportunities thus contributing to the overall profitability of the Branch Understanding regulatory and compliance guidelines and carrying out day-to-day activities within defined frameworks Any other relevant task or project as assigned by the Reporting Manager

In this role, you will lead a small operations team who will provide strategic support to Client Manager in the administrations/and servicing of Group Policies. To be qualified, you must have: Knowledge of Singapore Insurance market and familiarity with Group Insurance - Employee Benefits. Actual working experience in Operational roles within Insurance or Broking firms either on Policy Administration, Claims, Billings, Distribution support functions. Familiarity with reviewing, processing and issuance of quotations, endorsements and other documents required for new business or renewal activities. Qualified candidates please send in your updated CV for confidential discussion.

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Bank of Singapore opens doors to new opportunities. Start your career with Bank of Singapore as an Operational Specialist (1 Year Contract) in our Funds Services, Functional Management Team! ! Main Duties End to end processing of Funds Trade Order Placement and Settlements Responsibilities Perform order placement with Custodians and Fund Houses for Mutual Funds and Hedge Funds Perform trade settlement processing for Mutual Funds and Hedge Funds Process Private Equity capital calls/Distributions and ensure timely settlement and payment Support new Fund Launches from book building to trade settlement. Investigate failing trades with Custodian and Counterparties Investigate daily cash and stock reconciliation breaks Perform UAT for system enhancement and roll out Ad hoc task as assigned Qualifications Requirements 2 to 5 years of relevant experience Computer skills and knowledge of VBA or SQL coding would be advantageous. Team Player with ability to work independently and with a can-do attitude Highly organized with excellent attention to detail Excellent time management and prioritization skills Ability to adopt and maintain a logical approach in critical situations

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today! Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients. Provide administrative and client service support to Relationship Managers servicing Private Banking clients. Respond to all client enquiries and instructions and provide resolution to most issues and requests. Monitor transactions and activities in client accounts Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials. Coordinate with Product Groups, Operations and other functional areas as necessary Ensure adherence to internal and external regulations and policies at all times Qualifications Minimum 3-5 years of relevant experience in client servicing, operations or sales support within financial institutions Bachelor degree or diploma from reputable institutions Strong understanding of financial products and services Excellent interpersonal, communication and client interfacing skills Meticulous, strong attention to details Possess future oriented mindset, strive to innovate and adapt to changes Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient Preferably CACS certified

Job Description 1. Perform gap analysis of new/updated regulatory AML/CFT requirements, Head Office (“HO”) AML/CFT policy etc. 2. Review and update Branch AML/CFT policy and procedures. 3. Review AML/CFT procedures/SOPs from business lines. 4. Provide advice to business lines relating to AML/CFT queries. 5. Review New Products, Practices and Technologies from AML/CFT perspective. 5. Conduct AML/CFT trainings. 6. Prepare regular/ad-hoc management reporting. 7. Participate in ad-hoc projects as assigned.   Requirements 1. Bachelor Degree with relevant AML/CFT working experience. Candidates who possess industry compliance certification (e.g ACAMS) would have added advantage. 2. Strong knowledge in MAS Notice 626 regulatory requirements Good working knowledge of the different business segments (Corporate/Retail/Private Bank/Card Business). 3. Good written and communication skills with ability to develop a strong working partnership with external and internal stakeholders. 4. Effective bilingual in English and Mandarin so as to communicate (written/spoken) with Mandarin speaking external and internal stakeholders. 5. Team player and demonstrated ability to manage multiple tasks and work independently. 6. Exhibit timeliness, responsibility and is dependable in all work assigned.

An established Financial Services Firm in Singapore is looking for a  Finance & Regulatory Reporting Manager to join the team.   As a Finance & Regulatory Reporting Manager, you will be responsible for managing, leading and training your finance operations team, overseeing Financial Reporting and MAS Reporting. This includes the accounting function i.e AP, GL, fixed assets and intercompany transactions, preparation and reviewing of regulatory reports. As the Singapore Lead, you will cover a few entities within the business and lead any key business stakeholder management discussions.   The ideal candidate comes with at least 10 to 12 years relevant experience from a financial services background. Strong knowledge on accounting and regulatory reporting. Candidates with leadership/management experience will be highly considered. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners.   If you are keen, please help to share your updated CV or apply to the link. Thank you.    Reg No. R1987809 BeathChapman Pte Ltd Licence no. 16S8112

RESPONSIBILITIES: Familiarize with internal credit processes and credit policies of the bank and the department; Cover credit for banks and non-bank financial institutions domiciled in South and South East Asia, Middle East and any other assigned countries; Assist in the preparation of credit applications and annual / semi-annual credit reviews involving in-depth analysis of customers’ financial standing, industry review, country assessment and business outlook; Co-present credit cases to seniors and credit committee together with the relationship managers; Liaise actively with other departments including Credit, Compliance, Operations at branch level and at head office; Provide periodic and ad-hoc market / banking news updates for banks and countries covered by the department; Assist in liaising with customers and counterparties and handling transactions to provide seamless service coverage to customers; Assist in regulatory and compliance matters such as AML/KYC due diligence etc. REQUIREMENTS: Degree in relevant discipline from a recognized university 2 to 3 years of experience in a bank - middle/front office Experienced/knowledge in credit analysis will be added advantage A good team player with the ability to work well independently within tight timelines and to multi-task SEARCH ALLY PTE LTD | [EA License Number] 18C9289  |  [Registration Number] R15512 By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement. https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-dat

Leading Insurance Firm Head Office role Excellent exposure   Manager/AVP Internal Audit – Insurance Firm   An established insurance firm is seeking a  Manager/AVP  Internal Auditor to join the team.   You will cover Business Operations Audit, working with key stakeholders to develop audit procedures, audit strategy and manage audit planning and resources for the business unit. You will lead the front as a business advisory towards the business unit regarding risk and control awareness and advising the business units on risk, controls and regulatory issues which would affect controls.   The ideal candidate comes with at least 5-6 years Insurance/financial services audit background with good understanding of risk and controls. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners. Candidates from the Big 4 Consultancy Firms are welcome to apply.   Look forward to hearing back, thank you.   Reg No. R1987809 BeathChapman Pte Ltd Licence no. 16S8112

Client is a leading Chinese Corporate bank.     Responsibilities Liaise with Branch’s front-office and back-office departments in processing of credit and trade transactions. Evaluate corporate credit risk relating to credit terms and conditions prior to drawdown of facilities, to ensure full compliance and adherence prior to sign-off. Monitor and ensure the applicable credit terms and conditions, repayment capability, conducts of account, securities and guarantees are under control. Close monitoring of the related risks and other material developments for the credit risk assets, and to timely propose applicable risk solutions in accordance to Credit Risk Management framework and other related risk requirements. Timely completing all risk management reports (including but not limited to Credit Asset Risk Limit Report, RWA, Commitment and Unused Limit Report, Branch’s Asset Analysis Report) and other reporting assignments. Implementing the branch and Head Office’s designated risk related policies and instructions. Drafting and updating credit management policy and procedure. Other ad-hoc assignments assigned by department manager.   Requirements Degree in Banking/Finance or equivalent (ACCA, CFA, FRM etc) Minimum 8 year of banking risk management experience Good knowledge in finance, commercial laws, industries, political , economic environments in the global financial markets Good knowledge of credit assessment processes/procedures Able to work under pressure/tight deadlines. We apologize that only shortlisted candidates will be contacted. Thank you. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg  I also acknowledge that I have read, understood, and agree to the said Privacy Policy.   PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Who we are looking for: We are seeking to recruit an enthusiastic Hedge Fund Accounting Professional to join our team. The role is responsible for assisting the Officer/AVP in preparing /reviewing all funds within their group, managing a group of A1/A2s, responsible for on the job training and development of their staff members, and acting as the main point of contact for internal teams and external clients and auditors. The candidate will gain exposure to many client relationship management aspects with an excellent opportunity to gain experience in a fast moving financial services environment. Why this role is important to us: The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors. Join us if making your mark in the alternative investment industry from day one is a challenge you are up for. What you will be responsible for: As a Fund Accounting Client Service Assistant Manager (Hedge Funds), Senior Associate you will Net Asset Value Operations Coordinating workflow and completing detailed preparation/review of Daily/Weekly/Monthly NAV pack, which includes: Review cash and position reconciliations, validate portfolio pricing Income and expense accrual Partner/shareholder allocation calculations Analysis of fund returns and performance in line with current market trends and projections Other Ad Hoc reports as needed Keeping abreast of new accounting standards and ensuing compliance on all accounts within the team Implementing on the job training initiatives and ensuring consistent coaching and mentoring of staff. Evaluate staffing needs while continually striving for greater efficiencies. Ensure all controls and procedures are adhered to as well as make improvements where necessary. Assisting the process of client migration, new business/clients onboarding. Participate in other special projects or tasks where required. Client Relationship Management Develop and maintain a strong relationship with Investment Managers, brokers, auditors and all other fund participant by tackling queries, delivering NAV related reports, etc. via phone/email. Pro-actively identify/ensure understanding of client's needs and coordinate internally to support the client's requirements. Provide solutions and/or to coordinate support to resolve client issues. What we value: Bachelor Degree or equivalent. Professional accounting or finance qualification and/or Master's degree a plus. 2-4 years working experience in accounting / financial services related environment. Good verbal and written English communication skills are required including report writing skills. Good interpersonal skills and ability to communicate effectively at all levels within the organization Strong organizational and time management skills - ability to prioritise tasks and perform effectively within strict deadlines. Proficient in the use of MS Office tools in particular MS Excel. Confident in dealing with difficult situations and be able to create innovative solutions to problems without a high degree of supervision. Strong client relationship experience preferred About State Street What we do.State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow.We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers

Customer Service- Contact Center, Global Bank (Permanent position) • Ensures highest standard of service delivery to the customers. • Monitor and respond to incoming calls/emails/social media platform/written correspondences. • Maintains confidentiality of the Bank’s customers and data. • Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness • Uses customer service and sales skills to optimize the opportunity of each customer contact. • Educates the customer about the Bank’s products and services and directs them toward available resources for self-help. • Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions. • Ensure group compliance and control standards are observed and met in the execution of customers’ transaction requests. • Uses technology and system tools as directed and within established guidelines. • Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system. • Keeps abreast with current issues in the banking environment and competitors’ innovations.   Requirements: • Degree/ Diploma in any discipline. • Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage. • Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette. • Possess good command of written and spoken English. • Good analytical skills; passion for working and is good in working with numbers. • Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment. • Passion for working, responsible and with good working attitude. • Proficient in PC skills including MS Office applications. • Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.   Please note that only successful candidates will be notified. Data provided is for recruitment purposes only.

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

The Role Responsibilities Business Banking (BB) provides our SME clients with a suite of Cash Management, Lending, Trade, Treasury, Insurance and Wealth Management products and solutions to support their growth journey. This is a relationship management role covering all BB products and services. As a Portfolio Manager, you will be managing a portfolio of high-revenue mass market clients. You are expected to actively develop the accounts within your portfolio to meet and exceed set targets, including that for various campaigns that are rolled out throughout the year. You will take time to understand your clients and have a view on their needs and structure, as well as take ownership of account periodic reviews where necessary. You would ideally already have, or be prepared to quickly demonstrate, a basic understanding of BB products and solutions. You must be comfortable with calling your clients and making appropriate cross-sell that meets their business needs. This role reports directly to Head, Segment Management, Business Banking and will work closely with key stakeholders such as Product, Segment, Service and Governance, and other Sales teams to effectively meet the needs of your clients. Business You must have, or quickly demonstrate: a keen understanding of all the products available to the clients, including cash management, loans, trade, wealth management, insurance, and treasury solutions comfort in calling and speaking to both business owners and key transactors as part of your daily activities to deepen your understanding of your clients' business needs and structure an ability to identify and suggest to your clients the appropriate products and services that meet their needs willingness to work across teams and functions to deliver the best outcome for your clients. You will need to be self-driven, resourceful and take a pro-active approach towards resolving client issues Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Product Managers, Segment Managers, Service and Governance team, Operations, CDD team and BB Sales teams Our Ideal Candidate Bachelor's Degree in Accountancy, Banking & Finance, Economics or comparable. 3 + years of relevant working experience in a financial institution, preferably with experience handling business clients. Strong analytical, reasoning, and presentational skills. Experience in products - cash management, loans, trade, wealth management, insurance, and treasury solutions Role Specific Technical Competencies Bachelor's Degree Familiar customer due diligence processes including FATCA and CRS adherence. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers

Department/Job Overview: The Security Transfers team handles the security asset onboarding process for Private Banking clients. You will be an effective teammate, actively involved in the daily business by supporting timely and efficient settlement of all security transactions across markets that represent new asset inflows into the bank. The process is a crucial one that kick-starts the support of the Wealth Management business. Asset transfers require timely processing while maintaining a high standard of control and accuracy; the team also ensures any queries and coordination required are followed up timely and expertly.   Key Responsibilities: You shall liaise with transfer counterparty to negotiate and agree on transfer details and timeline. You are responsible for processing all instructions in accordance to the trade details and ensure accuracy in the SWIFT instruction sent to custodian. You will follow up transfer cases to ensure smooth street settlement of the transfer. You are to ensure all transfers are processed by EOD accurately. You will maintain and ensure that all trade documentation is properly filed and archived. You have ability to liaise with custodians/counterparties/front office to resolve disputes and discrepancies. Familiarizing with internal tool landscape, infrastructure and processes Application of experience and knowledge to Private Banking APAC environment Ensuring that assets (securities) received and/or delivered. Assist migration lead on integration related activities    Qualifications: Attention to detail / Meticulous / Careful Comfortable with technology Securities settlements (SWIFT MT54x messaging) knowledge/skills will be useful. Basic market knowledge for securities (equities & bonds) will be useful. Communications skills to liaise with Front Office and counterparties. You have acquired 1-2 years of Settlements experience preferably You exhibit good command of English with strong written and verbal interpersonal skills. You display the strong ability to communicate effectively across all levels.

Job Title:Copywriter Manager Job Description: 1.Research, edit, and prepare reports, presentations, and letters. 2.Prepare and submit accurate immigration applications and related documents. 3.Maintain the confidentiality and security of all processed information (customers mainly come from China). 4.Support the sales team and assist in after-sales service. 5.Understand the latest immigration project news and policies. 6.Understand the rules and regulations of immigration programs in different countries. 7.Ensure that the input data is accurate, complete, and up-to-date. 8.Other temporary tasks.   Requirement: 1.Good verbal and written communication. 2.Ability to research, analyze, and present materials clearly and concisely. 3.Flexible and adaptable, able to balance a range of tasks and meet deadlines. 4.Able to handle multiple tasks simultaneously, working independently and independently. 5.Must be bilingual, proficient in other languages is preferred Base:Singapore

SG Financial Crime Surveillance Operations (FCSO) Apprenticeship Programme Recent Polytechnic Graduates who join the SG FCSO Apprenticeship Programme will go through a 12-month learning and development journey across various SG FCSO functions (including but not limited to Transaction Monitoring, Name Screening & Control Operations). During this learning journey, you will embark on two 6-months rotations. You will be exposed to different projects and tasks, alongside structured trainings, mentorship and on-the-job learning. Through the programme, you'll experience an incredible and varied global learning experience, which include: Talent assignments Technical and professional skills training Future skills and development workshops Targeted online learning Inspiring thought leadership speaker events Real-life business problem solving and more We'll provide you with the tools, training, network, and support to help you become a change agent, and drive innovation and creativity across the Bank. Investigations To investigate risk events / cases: Escalated by Financial Crime Surveillance Unit (FCSO-AA) teams (arising from Transaction Monitoring, Trade AML &/or Name Screening); Other escalations as per procedures / DOI; (and) Any other matter as directed by Country Head of FCSO for identifying suspicious transaction / activities with Group policy and procedures, law and regulations in Singapore on AM;/CFT To support Country Head of FCSO to lead and manage the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to Providing guidance and training to Case Investigation Specialists and relevant value chain stakeholders (e.g. FCSO-AA, FCSO-QCO, and FCSO-RFI); Monitoring relevant metrics and lead requisite actions to intervene, where required; Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and like; Securing credible audit / review outcome for the unit; Ensuring timely reporting and escalation of significant risk issues to management; and Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purposE Business Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends People and Talent Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Collaborate with training teams to input to training curriculum to support closing of capability gaps Risk Management Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management. Assess risks arising from products / segments / geographies / customers / transactions. Ensure that significant investigations are concluded internally and externally where relevant (including cross-border). Support senior oversight of FCSO SG. Governance Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF). Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct Our Ideal Candidate Graduated with a Polytechnic Diploma with less than 2 years of working experience Keen interest in Banking and Finance industry Knowledge and interest in Financial Crime Compliance (AML/CFT, Sanctions and ABC), particularly in case investigation Understand of MAS Notice 626, and others, like guidance / circulars Processes excellent interpersonal skills, multi-cultural awareness and sensitivity Be able to make sound judgement on business practices, regulatory relationship management and reputational risk Independent worker who can demonstrate robustness in ethnics and resilience Exceptional written and oral communication skills

A leading bank is looking to hire treasury product controller to be part of the regional middle office operations team. You will be responsible for the following: Looking after control and governance of FX & EM, BRM, Treasury and Corporate P&Ls across 20 legal entities Take ownership, and be accountable for the timely and accurate calculation, verification, reporting of daily revenue to internal stakeholders. Undertake various month end procedure, inclusive of Balance Sheet substantiation Interaction with Business, Treasury Funding desk, Operations, FC&R, Quants and other functions to resolve booking, P&L attribution, accounting and valuation queries etc. Handle queries on Treasury related charges, bespoke transaction deals and resolve any adhoc issues around P&L and Balance Sheet Bachelor of accountancy or CA/CPA with 5 + years of experience working in banking oprations/product control team. Fixed Income and structured product experience is a must. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

A fund manager is looking to hire a Compliance Manager to report to the CFO and manages Singapore regulations independently. You will be responsible for the following Conduct statutory lodgments and ensure timely filing of statutory forms. Main contact point / liaison for dealing with governmental bodies and external / internal auditors. Communicating Compliance-related issues to employees across all divisions of the company. Keep abreast of compliance regulatory updates in the Securities, Asset Management and Pension industries. Bachelor's degree with at least 5 to 10 years of work experience in asset management industry. Strong communication and stakeholder management skills. Knowledge of the Monetary Authority of Singapore's regulations is preferred. Singapore Employment Agency Licence No: 16S8069 By submitting your email address and any other personal information to us, you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.

Work for a leading and stable Corporate and Investment Bank with relative work life balance. Responsibilities The role involves ensuring timely regulatory reporting, impact analysis, and delivery planning for transactional regulatory rewrites, daily monitoring of regulatory KPIs, data mapping, end user support, reporting anomalies analysis, coordination with business users, resolving functional and technical issues, and developing regulatory needs for APAC. Requirements The role requires strong project management skills, including reporting progress, evaluating risks, and ensuring transparency. The candidate should have at least 10 years of experience in delivery of software (must have would be regulatory reporting software), experience with Capital Markets / Investment Banking regulatory reporting with one of MAS, CFTC, EMIR, JFSA, HKMA, KRX , MMSR would be preferred. 3 years in leadership roles, solid business interaction experience, and 5 years of experience in international investment banking. They should have strong knowledge of financial product, regulatory reporting, trade life cycle, data enhancement, and regulatory reporting. Proficiency in relational database systems and Microsoft excel is required. The candidate should have excellent communication, analytical, problem-solving, software development life cycle, technology trends, and interest in mentoring junior team members. To Apply To apply, please submit your resume to Kieran McKenna at [email protected], quoting the job title and reference number. We regret that only shortlisted candidates will be notified. License No: 16S8060 / Registration No: R1436061

ABOUT YOUR ROLE : You will be responsible for sales and account management for existing customers and develop new customers to achieve budgeted sales and profit contribution.  You will report to the Sales Manager and will be based in Alexandra Road,

YOUR RESPONSIBILITIES WILL INCLUDE:

• Grow the business by managing existing accounts and identifying new potential customers.,
• Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers. 
• Understand our Product Portfolio and Sales Process.
• Solving technical issues with close coordination with the Quality Assurance & Technical Support Team.
• Manage market intelligence and monitor market trends in the region.
• Actively involved in timely collections from the customers
• Prepare regular reports, both for Internal and Customers like Sales Forecast, Customers’ Sales Forecast, Competitor Activity, Pricing Movements, Customer Complaints etc.

Responsiblities:

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Responsibilities

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

Job Requirements 

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Develop, outline, and effectively communicate Aftersales strategies, policies, and procedures to stakeholders.

• Ensure consistent implementation by monitoring operations and analyzing data for strategic planning.
• Analyze Aftersales reports and performance metrics, collaborating with operations for improvement plans.
• Design programs to meet business objectives like parts purchase targets and customer retention rates.
• Stay updated on industry trends by engaging with automobile bodies, competitors, and market feedback.
• Foster strong relationships subcontractors, and suppliers for seamless operations and necessary support.
• Prepare ad-hoc reports for internal and external stakeholders as needed.

• Minimum requirement of a Diploma in relevant fields or equivalent, coupled with a minimum of 3 years of relevant work experience.
• Prior experience in the automotive industry, demonstrating a good comprehension of Aftersales operations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,800 with attractive bonus
• Working location at central
• Experience in aftersale operation in automotive industry

• Oversee the achievement of monthly budgeted Service Turnover and operating profit by managing daily car intake and operating expenses.
• Guarantee the quality of service and repair work performed daily by the team through regular monthly audits.
• Maintain workshop efficiency, productivity, and staff utilization by monitoring daily time analysis reports.
• Lead recruitment efforts and foster the development of staff's best practices under your supervision.
• Evaluate the degree of efficiency, productivity, Utilization, Service Sales Turnover, and Customer Service Index monthly by analyzing Time Analysis Reports, Management Reports, and Voice Reports.
• Develop key staff through training, coaching, and mentoring to improve their competencies and performance.
• Conduct monthly meetings with key personnel to share and provide feedback on key results for corrective action and process improvement.
• Ensure sufficient intake of cars for servicing and repairs to maximize work bay utilization and meet service projection goals.
• Assess the impact of efficiency, workshop output, and technician productivity monthly by evaluating time and efficiency analyses.
• Uphold the set benchmark for Customer Satisfaction Index.

• Degree or Diploma in Mechanical or Engineering discipline
• Minimum 5 years of related experience in handing Service operation and technical analysis for continental Cars
• Able to analyze business situation from data & reports to meet service projection.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,500 + attractive bonus
• Experience in handing service operation and technical analysis for continental cars