About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide.  We have offices in London, Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose: 

Responsibility for underwriting performance of assigned team, staff management, motivation, and development.  To provide underwriting, technical support, assist in the development and management of a profitable business according to the Company business plan. 

Key Responsibilities:

• Responsibility for underwriting Members in Southeast Asia, Japan, and Australasia.
• Manage the development of the business within assigned areas of responsibility and identify areas of additional service that will add value to the Member/Club relationship within agreed parameters of existing and potential business.
• Handle underwriting tasks in line with company procedures.
• To initiate loss prevention action where necessary.
• Produce required Management Reports as necessary.
• To operate effective risk management and credit controls.
• For implementation of Underwriting policy within authorised parameters.
• Provide effective communication of underwriting issues within the assigned underwriting team. To allocate monitoring and supervision of underwriting work to ensure that service levels are met.
• Ensure all members of the assigned underwriting team adhere to company wide operating procedures.
• Assist and help to develop team knowledge and skills – CPD.
• Conduct annual appraisals of direct reports (with Head of Underwriting for Syndicate)
• Assist the Managing Director for Asia Pacific, Head of Underwriting, and Chief Commercial Officer in identifying and planning business targets and to execute on the same, building the book of business in line with the Company aims.
• Liaise closely with existing Members, prospective targets, and the broking community in advancing the Company aims.
• Encourage and support an environment where a process of continuous improvement can flourish and foster the Company culture.
• Ensure that all files confidential records, are maintained in accordance with company policy.
• Attend training and to develop relevant knowledge and skills.
• Travel will be required as necessary both regionally and to our global office network.
• Representation at industry events and speaking requirements where necessary.

Person Specification:  

•  Proven Underwriting management experience gained from working at another P&I Club and/or marine insurer, marine insurance broker or shipowner.
• The ability to mentor and inspire team members, including the ability to develop underwriting expertise, training, and development.
• Outstanding communication skills, including negotiating, presenting, and reporting (written and verbal)
• You will be a thought leader with the ability to acquire new business, develop existing business relationships both internally and externally.
• Be aware of current market issues, well-connected and able to build relationships with brokers and Members.
• Degree educated.
• Eligibility to work in Singapore preferred or alternatively a willingness to relocate.
• Proactive and able to use own initiative. 

• Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
• We offer great work life balance initiatives, including competitive hybrid working policy.
• Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
• We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
• An attractive benefits package which includes private healthcare and a competitive wellbeing subsidy,

Company Values

Mutuality ensuring fairness amongst Club Members

Integrity upholding high ethical, legal, and regulatory standards

Safety and Sustainability contributing to safety of life at sea and the preservation of the environment

Transparency building strong relationships based on trust and open communication

Excellence enabling our people to realise their full potential as team members, industry experts, leaders, and managers

Collaborative embracing flexibility, diversity, and inclusivity

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

Due to AGS' partnership with a global leading consumer goods client, we have a fabulous role for a recruiter to make their mark!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting. 
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

Description

We are looking for a IT Infrastructure Project Manager to ensure successful delivery and support of Networking related projects for a renowned bank.

Mandatory Skill(s)

• Has 5-10 years of experience in IT infrastructure development and project management, including coordination with onsite and remote teams;
• Experience in IT infrastructure project management, covering areas like Linux, Windows, Middleware, Databases, Networks, Storage, Firewalls, Technology, and Applications;
• Proficiency in various infrastructure technologies, including Cloud, Networking, Firewalls, Citrix, Active Directory, VMware, Monitoring, Storage, Puppet, Graylog, and related technologies;
• Experience driving and coordinating end-to-end regional enterprise-wide IT infrastructure projects (e.g., data center consolidations, hardware migrations, technology refreshes) within the banking industry;
• Ability to work effectively under pressure, particularly during incidents or crises. Adaptable to dynamic environments and capable of managing crisis situations when necessary;
• Ability to work hands-on and manage multiple projects simultaneously;
• Stakeholder management skills to work with regional teams, infrastructure teams, users, vendors, and others to implement solutions;
• Excellent verbal, written, and presentation skills, with strong negotiation and interpersonal abilities.

Desirable Skill(s)

• Experience with cloud-based technologies and container-based platforms;
• Project Management Certifications: Certifications like PMP, Prince 2, PMI-ACP, CSM, PSM.

Responsibilities

• Lead and manage multiple IT infrastructure projects at various stages, ensuring they meet objectives, timelines, and financial expectations;
• Define, document, and manage project execution plans, deliverables, scope, and schedules;
• Oversee project quality, resources, risks, and issues;
• Proactively identify risks and manage dependencies and milestones;
• Ensure all projects adhere to the Bank’s policies and regulatory requirements;
• Foster seamless communication and coordination between multiple technical and functional teams across various locations, ensuring smooth project execution;
• Apply the appropriate project management methodologies, including Agile practices, to ensure successful project delivery;
• Identify project risks and their potential impact, and recommend mitigation measures to stakeholders;
• Manage progress reporting (weekly/monthly) and ensure accurate documentation for ongoing projects;
• Oversee the entire project lifecycle from kick-off to go-live, and continue through warranty and support phases;
• Strong self-motivation, organization, time management, and planning skills.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Job Summary

An exciting opportunity as an Operations Manager handling overall management of Car Park Service, Support and Delivery operations.

Mandatory Skill-set

• Diploma or Degree in Electrical Engineering, Computer Engineering/Science or Information Technology;
• Has at least 5 years of relevant experience in Car Park Maintenance Support and Operations;
• Experience in end-to-end procurement activities (i.e. budget approval, tender/quotation, purchase requisition, invoice tracking and verification);
• Able to drive team to work together to resolve complex issues by sharing in-depth knowledge and experience;
• Strong team player, effective at communicating internationally and used to working closely with remote teams;
• Independent and able to manage projects, vendors and stakeholders with strong customer facing and communication skills;
• Proactive and self-starter with good analytical and creative thinking;
• Good communication, presentation, and advisory skill.

Desired Skill-set

• PMP and ITIL certifications.

Responsibilities

• Part of the Operation team to oversee the car park operations in a 24/7 working environment;
• Responsible to manage the operating budget as well as to support the procurement administrative related activities (i.e. RFP/RFQ);
• Responsible to compile and consolidate the car park operation reports for internal management and customers for analysis;
• Ensure fulfilment of Project Key Performance Indicator and Service Standards as meted by the corporate or customer;
• Ensure process and controls are in place to ensure the effective management of operations and services beyond the Service Level Agreements (SLA);
• Formulate and review Standard Operating Procedures (SOPs) to improve operations management;
• Managed vendors and IT service contracts ensuring the various service levels are met within the contractual agreement;
• Ensure adequate manpower to provide daily operations runs smoothly;
• Liaise closely with customer and external vendors involving the project.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for designing, steering, and continuously improving Love, Bonito’s global social strategy. You will play a key role in supercharging the brand’s social growth across key global social media platforms such as but not limited to Instagram, TikTok, Facebook and more through thoughtful and refreshing content and storytelling. You will serve as global social brand guardian, and collaborate closely with Love, Bonito’s key markets (SG, HK, US, PH, ID, MY) to build and strengthen Love, Bonito’s global social community and presence.

Reporting directly to the Brand Marketing Manager, you will analyse, report, and optimise social channel performance to ensure overall business goals are attained. 

You should have / be

• A passion for full-funnel growth with superior analytical acumen
• A genuine interest in fashion and general female consumer products
• An ability to think & work strategically and systematically
• A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
• Strong project management, multitasking and execution abilities
• Strong communication skills to inspire and influence internal stakeholders (HQ or Markets) communication and persuasion skills with both internal and external stakeholders
• Lives and breathes our brand values: People Matter; Go Above & Beyond; Be Bold, Be Creative; Always Keep It Real; Growth Mindset; We’re Better Together! 

Main responsibilities

Strategy Development:

• Develop and roll-out a solid social media strategy, with strong content planning and storytelling frameworks on organic global social channels such as but not limited to Instagram, TikTok, Facebook.
• Lead the planning of global social media calendars, ensuring a consumer-first and data-driven approach.
• Lead daily social operations across global social platforms ensuring timely content posting and fostering effective engagement with followers.

Ideation and Analysis:

• Lead the creation and execution of social media content, ensuring alignment with brand guidelines and marketing objectives; collaborating cross-functionally with relevant teams such as the Creative, Copywriting and Country Marketing Teams to produce such content.
• Oversee community interactions by responding to comments and messages, and fostering meaningful engagement with our audience.
• Lead in the ideation and coordination of social media activations, including IG Lives and social giveaways.
• Monitor, track, analyze, and report on social media performances using tools like Falcon IO and Tableau.
• Continuously test and optimize our organic social media channels, audiences, visual creatives, and copy.

Leadership & Stakeholder Management:

• Lead and develop a lean and mean global social marketing team.
• Partner closely with HQ marketing functions to amplify key campaigns through social.
• Ensure full visibility and clarity group-wide on global social initiatives by effectively coordinating with relevant stakeholders.

Critical success factors & key challenges:

• Social channel performance: 
• Traffic, NSBR, CR%, NC%
• Followership, Reach, Engagement
• Management of Global Social Marketing Budget
• Global Social Operations Excellence
• Team retention

• 5+ years of relevant work experience in social media management, preferably in a fast-paced environment or global context and preferably with managerial experience.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Excellent communication and collaboration skills, with the ability to work effectively across diverse teams and stakeholders.
• A performance-driven attitude with a hunger and thirst for results.
• Creative thinking and problem-solving abilities.
• A high degree of professionalism, work ethic, judgement and keen attention to detail.
• Familiarity with trends and best practices in social media, digital marketing, and content creation.
• Strong proficiency in a video-editing software such as Premiere Pro/Final Cut Pro/CapCut.
• Comfortable being in front of the camera.
• Experience in photography, videography, and basic graphic design will be a plus!

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

Job Title:

Part-Time Data Entry Clerk/Operations Administrator

About Us:

Linkgas Engineering is an established and locally grown company specializing in fire protection products and services. We have a strong team of consultants and field service technicians to provide comprehensive and integrated solutions for clients, especially within the F&B and Oil & Marine Offshore industries.

Job Description:

We are seeking a diligent and detail-oriented Part-Time Data Entry Clerk/Operations Administrator to join our team. The Data Entry Clerk is responsible for accurately inputting and maintaining data in our systems, ensuring data integrity, and supporting various departments with administrative tasks. If you have excellent attention to detail, strong organizational skills, and enjoy working with data, we encourage you to apply for this part-time position.

Key Responsibilities:

1. Data Entry: Input data from various sources into databases, spreadsheets, and other digital platforms.
   Verify and review data for accuracy and completeness, making necessary corrections.
   Ensure data entry is conducted efficiently and in compliance with company procedures.
2. Data Maintenance: Regularly update and maintain existing data records to reflect changes, additions, or deletions.
   Perform routine data cleaning and quality assurance checks.
   Assist in data archiving and backup procedures to prevent data loss.
3. Record Keeping: Maintain organized and up-to-date records and files.
   Retrieve data as needed and respond to data retrieval requests from other departments.
   Assist with data retrieval and reporting for audits or inquiries.
4. Data Analysis: Provide basic data analysis and reporting support to various departments.
   Assist in generating reports and summaries from the data collected.
5. Administrative Support: Assist with general administrative tasks, including filing, scanning, and photocopying documents.
   Collaborate with other departments to support their data-related needs.
   Assist in organizing and managing departmental records and documentation.

Qualifications:

• Tertiary diploma or equivalent (Students welcome to apply). Additional education in data entry or related fields is a plus.
• Proven experience as a data entry clerk or in a similar role.
• Strong typing skills with high accuracy and attention to detail.
• Proficiency in data entry software and Microsoft Office applications (e.g., Excel, Word).
• Basic knowledge of data processing and database systems.
• Strong organizational and time management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Excellent written and verbal communication skills.
• Self-motivated, reliable, and a strong team player.

Work Schedule:

This is a part-time position, and part-timers have to commit at least 3 days a week, 4-5 hours a day, and at least 3 months. Please state your availability in your resume or application.

Please note that priority is given to applicants who are able to commit the most (i.e. Mon-Fri, 9AM-6PM). If you would like to learn more about full-time, permanent position options, feel free to apply as well.

Hourly Rate:

$10/Hour (Excluding Break)

How to Apply:

If you are detail-oriented, efficient, and have a passion for maintaining data accuracy, we encourage you to apply.

Linkgas Engineering is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

· Responsible on the overall planning, deployment and scheduling, coordination and supervision of department.

· Ensure overall operation, housekeeping and adequate resources to enhance efficient function of the department

· Ensure prompt service with enthusiastic working attitude.

· Exercise authority in planning, deployment and scheduling, coordinating and supervision of the department.

· Develop risk management contingency plan in the operation of the department

· Implementing display guideline and planogram

· Complete special projects by organizing and coordinating information and requirements; planning, arranging, and meeting schedules; monitoring results.

Job Summary

We are seeking a highly experienced Information Security Technical Program Manager to lead our ISO 27001:2022 certification initiative. The successful candidate will manage all aspects of the certification process, ensuring alignment with organizational objectives and industry standards.

Mandatory Skill-set

• 5+ years of experience in Project Management, with 3+ years directly managing ISO 27001 certification or similar standards;
• Strong knowledge of ISO 27001:2022 standards and requirements;
• Experience in developing and maintaining comprehensive project plans, including timelines and milestones;
• Experience in managing ISO 27001-related risks and conducting internal/external audits;
• Excellent communication and leadership skills with the ability to engage with cross-functional teams (Technology, Compliance, Legal, HR, Operations) and external auditors;

Desired Skill-set

• ISO 27001 Lead Implementer or Lead Auditor certification is highly preferred;
• PMP, CISSP, CISM, or similar certifications are a plus;

Responsibilities

• Lead the ISO 27001:2022 certification program from start to finish, developing project plans and tracking milestones to ensure alignment with organizational goals;
• Oversee the creation, implementation, and maintenance of policies, procedures, and documentation for ISO 27001 compliance;
• Collaborate with Technology, Compliance, Legal, HR, and other teams, acting as the primary contact for external auditors;
• Identify and mitigate risks to ensure compliance with ISO 27001 standards;
• Drive initiatives to enhance the organization’s security posture and stay updated on ISO 27001 changes;
• Develop training programs to increase ISO 27001 awareness across the organization;
• Provide regular updates on certification progress, risks, and the organization’s security posture.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

Main Purpose of Job:

• Ensuring all assigned duties are completed & carried out in safely manner
• Ensuring all resources are utilized efficiently
• Assisting the Operations Director to be the ‘eyes-on-the-ground’

Key Tasks/Responsibilities:

• Acting as communication conduit between Management & workers
• Ensuring all tasks are carried out in a safely & timely manner
• Assisting & coaching the workers on site if required
• Monitoring the progress & quality of works at job sites
• Liaising with the Operations Director on a daily basis regarding on-going tasks
• Assisting the Operations Director in the planning of future projects
• Requesting new purchase of depleted stock of consumables or damaged equipment parts
• Monitoring & reporting of worker absenteeism to Operations Director
• Ensuring all safety measures are adhered to at job sites and reporting to the Operations Director of any breach

Additional Responsibilities:

• Maintaining & controlling the use of materials, equipment and consumables
• Ensuring all required repair work for any of the equipment assigned to them is completed
• Monitoring good standard of work & compliance of employees

This is a 6 Month contract role based in Singapore.

We are currently looking for innovative and organized individuals with the ability to work through large volumes of operational sales activities including implementation, optimization, and reporting.

Global Product and Sales Enablement data analysts will support the needs of the Global Partnership sales team and publishers around the world through our email systems and by interacting in a cross-functional work environment.

Core Tasks:

• Perform large-scale data analysis to identify trends and efficiency opportunities.
• Support implementation and optimization for the company’s programmatic monetization and platform solutions.
• Support GP sales users through our email customer service tools.
• Troubleshoot account issues where required and provide account administration support.
• Contribute to automation efforts and offer possible solutions to increase operational efficiencies.
• Perform other administrative and operational role-related tasks such as creating reports, presentations, and communicating with stakeholders.

Mandatory Skills:

• Bachelor’s degree or equivalent practical experience.
• 3 years of work experience with Account Management, Ad Operations, or Project Management (experience with AdX, AdSense, AdMob, and DFP a plus).
• Problem-solving and analytical skills, comfortable handling and interpreting data.
• Ability to work through large volumes of support requests from our internal sales customers within specified time frames.
• Broad understanding of online advertising solutions (i.e., ad serving, monetization) and of key platforms and trends (i.e., desktop, mobile, video).
• Advanced knowledge of Microsoft Office Suite: Excel, Word, PowerPoint & basic knowledge of SQL.

Job Description:

• Assistant to Project Lead to manage and coordinate with CSIS vendors or Citi business stakeholders inclusive of attending/ initiating meetings and all to ensure we meet the scheduled timeline, stakeholders’ expectations, facilitate on the testing programs for the newly installed security systems
• Conduct site inspections and assesses the condition of the facility as well as propose the necessary requirements per Citi Security Standards
• Coordinate and facilitate our Citi Business stakeholders and provide guidance on the access card submissions and approvals etc.
• Conduct inventory checks for all completed projects, reviewing of floorplan system plotting diagram and updates. Supporting role function on finance administration mainly on project expense tracking
• Leading the execution works onsite, supervising the vendors and may also be the overall lead for small independent project works

Requirement:

• Minimum of at least 1 year working experience
• Minimum High School/ Diploma in any faculty
• Security certifications will be desirable
• Good communication, coordination skills both spoken and written. Able to command and manage vendors/ suppliers
• Must be able to work under a fast-paced environment, aggressive culture, and timeline
• Basic knowledge on security systems i.e. access control, CCTV, IDS
• Fundamentals of physical security and security system installation

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

• To assist the appointed Project Manager in managing the project inclusive of cost planning, consultant and contractor procurement, design management, construction management until project completion and handover.
• On-site coordination of activities of the appointed project consultants in alignment with the project schedule and budget.
• Engage with project stakeholders (internal to the client) and external (e.g., industrial estates, authorities, and providers) in connection with the project.
• Manage and oversight all project procurement and coordination activities including, but not limited to the procurement of early works and main contractors, critical equipment and other specialist suppliers.
• Aiding appointed Project Manager in administering appointed contracts and undertake all necessary interfacing and reporting with the contractors during the post-contract phase.
• Ensure compliance to the T&T Commission Execution Plan (“CEP”) online system, risk management and business management system frameworks.
• To maintain effective project governance, processes and systems to be utilised throughout project.
• To manage the implementation of the master programme, manpower, materials & plant schedules.
• Responsible for the project planning, including producing the detailed project plan.
• To lead and facilitate the overall cross-functional project team.
• To prepare master programme, formal project progress and other reports.
• To take a leading role in interfacing with the client and other consultants, at all project stages.
• Control and properly compile all relevant documents for the project including uploading to T&T sharepoint.
• Any other work-related tasks or duties deemed required and assigned by the management / line manager.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Requirements

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

Finance Manager

Esco Singapore, Singapore (On-site)

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in 24 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1500 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Main Duties

The ideal candidate will be leading a large accounting team, responsible for full set of accounts and monthly closing/reporting. Candidate will also work on the financial planning and analysis, drive the cost efficiency, coach team members. Candidate must have strong interpersonal skills, independent, and able to work under pressure in a fast-paced environment.

Responsibilities:

·· Responsible for month-end closing, preparation of monthly financial reports, and other reports as required by management. Prepare journal entries and maintain the general ledger

· Review and monitor financial performance vs. budgets and prepare cash flow forecasts

· Reconciliation and analysis of accounts, as necessary

· Monitor bank accounts and resolve issues, if any

· In-charge of invoicing, monitoring receivables, and follow up collection from customers

· Prepare purchase orders, review and process payment vouchers, and expense reports

· Monitor and control inventories

· Ensure compliance with all accounting, tax, statutory, legislative requirements and group policies

·Lead, manage and develop a high-performing accounting team, promote high performance, teamwork and continuous improvement culture.

· Other tasks assigned by management.

The Ideal Candidate Would Possess:

· Degree in Accountancy, with at least three (10) years working experience in General accounting and reporting and 3 years in a management position.

· Finance share service management is a big plus.

· Must be a Certified Public Accountant (CA/CPA)

· Audit background preferred, but not compulsory

· Working knowledge in Microsoft NAV is an advantage

· Organized, analytical, and can work under pressure

· Can maintain high accuracy of work

· Multi-language is a plus (English, Bahasa, Mandarin)

· High professional integrity, honesty, and trust

· Proactive and a team player

Seniority Level

Assistant manager /manager level

Employment Type

Full-time

Job Functions

Accounting/Auditing

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• Work in site container office.
• 6 days work.

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Case Manager (C11), based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Case Manager is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred

Education:

• Bachelor’s/University degree or equivalent experience

• Night Operations- Ability to work nights a must
• Location - East (3 Changi South Street 1, 486795)
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation.

Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.

Together, we can confront the challenges that will change the face of healthcare. Join us for a career that changes quality of lives for patients.

Responsibilities may include the following and other duties may be assigned:

· Performs a combination of manual and clerical shipping and receiving duties; may work out of a central warehouse.

· Uses computer system for tracking, logging, verifying and reporting.

· Follows shipping practices and procedures, and transportation routing, schedules and requirements.

· Receives incoming materials or prepares materials for shipment.

· (un)packs or (un)wraps items such as finished products, raw stock, assemblies, parts, building materials, office supplies, equipment, etc.

· Verifies quantity, weight, and conformance of materials to stated identifications; logs receipt of items on system, processes freight bills, packing sheets, and other documents; reports materials shipped and bills of lading; posts weight and shipping charges and routes merchandise to destinations.

Required Knowledge and Experience:

· Minimum qualification of a Diploma is required for this role

· 0-2 years relevant experience

· Open to fresh graduates

Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here

Description:

Professional skills in hair cutting, washing and blowing of hair

Skills in doing hair designs

Knowledge of mixing own colour dye to provide colour/ hightlight service to customers

Experienced in doing scalp treatments

Requirements:

Minimum 5 years experience in sales industry

Oversee and run daily oeprations of whole outlet smoothly

Be in line with organizational goals and mission

Excellent interpersonal and communication skills

Passion in customer service

Enjoy communicating with people from all levels

Able to withstand long working hours

Candidates with experience in the hair industry will be an advantage