• Responsible and accountable for the commercial management of a Mini Mart mainly selling Indian and titbit items. Including alcohol and tobacco
• To lead , develop ,improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Ensure daily housekeeping and stock management.
• Manage complaints cases whenever necessary.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Develops plans to meet sales targets, sku management
• Manage e-commerce platforms.
• Assist in other ad-hoc duties as and when required.

Requirements

• Minimum age 21 and above
• Minimum Bachelor Degree or equivalent .Any service related discipline also works good.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Good English knowledge
• Must work on Public Holiday`s and Weekends

6 days a week

Job Summary

• Support the implementation of the vision, strategy, direction and leadership for the (Client Due Diligence) CDD team in support of the Group’s strategic direction and growth aspirations.
• Review relevant policies/processes in relations to CDD compliance, aligning to relevant regulatory and group requirements.
• Support the implementation of policies and standards to ensure compliance with such policies and standards

About our Client Due Diligence Team

Be our first line of defence. Join our Client Due Diligence team and you’ll tackle any potential risks to keep our business safe. From understanding our clients expected banking activities to combating fraudulent ones, the work you do will be complex and interesting. You’ll be trusted to take on challenging projects that stretch your skills, locally and globally. And you’ll experience the opportunities and rewards that come with protecting an international bank with a long history of helping people prosper.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Apply Group and Country CDD policies and processes (AML surveillance, client screening, risk assessment) to manage risks.
• Provide CDD advisory in client level to business in relations to AML/CTF matters
• Assess risks arising from products / segments / geographies / customers / transactions.
• Timely escalation of issues and ensure that necessary actions are taken quickly to remediate and/or activities are ceased.
• Undertake enhanced due diligence on new and existing medium/higher risk
• Review and/ or escalate new or emerging areas of risks for all clients and Group Sensitive Clients relevant clients such as adverse media/sanctions review
• Timely review of customer’s profile and related risk in relation to AML/CFT matter
• Make recommendations to relevant stakeholders on possible risk management responses to identified risks and/ or findings of concern from investigations- at client and portfolio level
• Escalation point for generic procedure related enquiries.
• Manage escalations on issues requiring additional assessment and controls.
• For Audit (Internal & external), manage checks, queries and any other information requested by auditors.
• Review and manage monthly assurance check and complete submission on time
• Assist Line Manager to keep track of and provide advice to relevant stakeholders on the interpretation and application of policies related to CDD

Skills and Experience

• Experience in Documentation review
• Proficient in Mandarin language since certain documents will be in Mandarin for review

Qualifications

Our Ideal Candidate

• 4+ years working experience in performing CDD reviews
• Familiar with regulations with regards to CDD
• Meticulous and eye for details
• Fast learner and efficient

Role Specific Technical Competencies

• Stake holder management
• CDD Operations
• Documents Review
• Data Analysis

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Responsibilities

• Develop freight shipment solutions for improvements and/or closing gaps
• Maintain relationships with vendors, carriers, freight fowarders and port authorities to provide competitive shipping solutions to customers
• Monitor lapses in delivery of logistics services to customers
• Implement intervention strategies to mitigate gaps in delivery of logistics services
• Communicate to employees on the variations in rating principles, states as well as operator variations
• Manage carrier ranking or customer priority system to ensure strategic business is protected during periods of capacity shortage
• Manage teams in the workplace
• Develop measures to improve vendor management capability in the organization

Job Requirements

• 5-8 years of relevant experience will be preferred

• Singaporean only

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: Must be able to work in the EAST Side

Role Overview:

The Risk Manager role focuses on Operational Risk Management (ORM). It offers broad exposure to operational risk processes, regulatory compliance, and collaboration with the Head Office in Taiwan. The role is suited for individuals with banking experience who possess strong organizational and communication skills.

Key Responsibilities

1. Operational Risk Monitoring and Reporting

• Conduct sanity checks for the Self-Assessments performed by various departments.
• Consolidate and prepare reports for submission to the Head Office.

2. Business Impact Analysis (BIA) Coordination

• Organize the annual BIA exercise.
• Collaborate with stakeholders to review and update new services, systems, and recovery time objectives (RTO) requirements.

3. Regulatory and Head Office Compliance

• Identify Singapore branch’s systems, data, and files as per Head Office requirements.
• Communicate with the Head Office risk teams to ensure adherence to compliance standards.

4. Audit and Query Support

• Address queries from regulators, consultants, internal and external auditors, and the Head Office on ORM-related issues.

5. Meeting Coordination and Documentation

• Arrange operational risk-related meetings for the Singapore branch.
• Record and prepare detailed minutes of the meetings.

6. Procedure Review and Approval

• Review operational procedures for the Singapore branch.
• Engage stakeholders for discussion and secure sign-offs locally and from the Head Office.

7. Advisory Role

• Provide guidance to Singapore branch staff on ORM-related queries and concerns.

Candidate Profile:

Educational Requirements:

• A Bachelor's Degree in a relevant field such as Finance, Business Administration, Risk Management, or a related discipline from a recognized university.

Professional Experience:

• At least 2 years of experience in the banking or financial sector is mandatory.
• Prior exposure to Internal Audit, Compliance, Regulatory Roles, or Operational Risk Management is highly advantageous.

Skills and Competencies:

• Strong communication and organizational skills, particularly in engaging with stakeholders and cross-border teams.

· Oversee operations and maintenance of waste-to-energy facilities.

· Ensure all operations are carried on in an appropriate, cost-effective way

· Improve operational management systems, processes and best practices

· Purchase materials, plan inventory and oversee efficiency

· Help the organization’s processes remain legally compliant

· Formulate strategic and operational objectives

· Examine financial data and use them to improve profitability

· Manage budgets and forecasts

· Perform quality controls and monitor production KPIs

· Recruit, train and supervise staff

· Find ways to increase quality of service

· Minimum Bachelor's degree

· At least Minimum of 5 years of experience in business development and operations management

· Ability to generate new projects and identify strategic areas for growth

· Strong leadership and team management capabilities.

· Strong commercial acumen and sound financial knowledge

· Computer savvy, with excellent oral and writing skills

· Excellent communication and presentation skills

· Manage resource allocation and utilization, including personnel and finances.

· Prepare and manage budgets for business operations and growth.

· Provide management with regular updates on business development and operations.

· Strong analytical and problem-solving abilities.

Introduction to GoNetZero™

Who we are: GoNetZero™ is a global decarbonisation solution provider helping clients achieve their net-zero goals. It is the carbon management business of Sembcorp Industries, a Singapore Stock Exchange-listed company. It offers comprehensive solutions through its digital platform, and additionally provides verified environmental attributes (EAs), including Renewable Energy Certificates and carbon credits.

GoNetZero™’s suite of digital solutions includes Measure – which enables clients to begin their net-zero journey by assessing their organisations’ emissions; Manage – which allows clients to view, manage, and retire their EAs portfolio seamlessly on a single platform; and Perform – which helps clients maximise the output and lifespan of their renewable energy assets across multiple sites on a single dashboard.

Who we are looking for: Officially launched in November 2022 at COP27, GoNetZero™ has supported over 80 clients across 14 countries on their decarbonisation journeys to date. As a high-growth business looking to deepen its presence in multiple markets, we are looking for candidates who are entrepreneurial: self-driven, self-starters, and interested in creating a lasting impact in the climate technology space. We thrive on adaptability and change, so if you are looking to join a fast-paced, exciting new business, join us!

Key Responsibilities

We are looking for a Sales and Business Operations Manager with a specific focus to drive operational excellence and strategic enhancements for sales planning and business operations processes to join our dynamic team. This role entails enabling planning cadences for our growing business, a seamless operational journey for our internal clients and achieving efficiency and compliance across our processes.

Role and responsibilities

• Lead and drive sales operating reporting and meeting cadences, including but not limited to sales performance reports and forecasting, review meetings and data analytics to drive sales results
• Drive adoption and training of CRM system and dashboards with internal business users to maximise impact, insights and continuity for the business
• Drive planning and operations for the content, structure, documentation and overall organisation of leadership and team operating cadences, including but not limited to leadership meetings, offsites, business reviews, all hands sessions
• Efficiently manage and drive excellence for knowledge management, policy frameworks, documentation hygiene to achieve business continuity and compliance
• Lead stakeholder engagement with internal departments to ensure awareness and adoption of new or changed processes, with a focus on education and reinforcement
• Effectively set up, lead and implement change projects as needed by the business to drive improvements and efficiency enhancements for sales and business operations
• Serve as a subject matter expert on sales and business operational processes and be a resource for internal departments to execute with rigor and excellence

Preferred Skills

• Bachelor’s Degree in a relevant field with 6-8 years of work experience
• Experience with sales software and data analytics tools e.g. CRM, PowerBI required
• Experience in sales operations, sales planning, business planning or corporate planning functions in ecommerce or platform businesses. Experience in the Renewable Energy Certificates or Carbon Management sectors would be an added advantage.
• Experience in setting up, managing and rolling out enterprise-level change projects with the ability to manage and prioritize across multiple projects simultaneously
• Strong stakeholder management skills and ability to influence across the organisation to achieve results, with exposure to senior leadership
• Experience in change management (e.g. Prosci certification) highly preferred
• People manager experience highly preferred
• Self-motivated team player with strong communication and interpersonal skills

Join Us at Plain Meredith!
Plain Meredith is a cozy, pet-friendly café offering delicious food and a welcoming environment for both humans and their furry friends. We are looking for a dedicated and experienced Café Manager to lead our café operations, ensuring exceptional customer experiences while managing a highly motivated team.

1. Operational Management

• Oversee day-to-day café operations, ensuring smooth and efficient workflows.
• Ensure compliance with food safety, hygiene, and health regulations.
• Monitor and maintain the cleanliness, ambiance, and overall presentation of the café to align with brand standards.
• Handle equipment maintenance and liaise with vendors for repairs or servicing when needed.

2. Sales and Profitability

• Develop and execute strategies to achieve sales and profitability goals for the café.
• Monitor sales performance and manage budgets, controlling costs and expenses effectively.
• Analyze revenue trends and develop initiatives to boost café profitability.
• Implement pricing strategies and review product offerings to align with market demands.

3. Customer Experience

• Foster a warm and welcoming atmosphere for customers and ensure high levels of service.
• Handle customer feedback professionally, resolving any issues promptly to maintain satisfaction and loyalty.
• Collaborate with the team to enhance the overall customer journey, including pet-friendly initiatives.

4. Team Leadership and Development

• Recruit, train, and manage café staff, ensuring all team members are equipped to deliver top-notch service.
• Schedule and allocate shifts to ensure proper manpower coverage at all times.
• Conduct regular team meetings and provide ongoing coaching to improve performance.
• Set individual and team KPIs, evaluate performance, and implement development plans where necessary.

5. Inventory and Cost Control

• Manage inventory levels to ensure adequate stock of food, beverages, and supplies while minimizing waste.
• Liaise with suppliers and negotiate terms to optimize procurement costs.
• Conduct monthly stock checks and manage purchasing orders to maintain cost efficiency.

6. Marketing and Promotions

• Work with the marketing team to develop and execute in-store promotions, seasonal campaigns, and customer engagement activities.
• Maintain the café’s visual merchandising and ensure promotional materials are updated and displayed effectively.
• Leverage customer feedback and data to create personalized marketing strategies that drive footfall and repeat business.

7. Reporting and Administration

• Prepare and analyze operational and financial reports, providing insights and recommendations to improve performance.
• Manage payroll, attendance records, and staff performance documentation.
• Ensure compliance with company policies, procedures, and standards.

Requirements

1. Educational Background

• Diploma/Degree in Hospitality, Business, or a related field is preferred.

2. Experience

• At least 3-5 years of experience in F&B management, with proven leadership capabilities.
• Prior experience managing a café or similar establishment is an advantage.

3. Skills and Attributes

• Strong leadership and people management skills with the ability to inspire and motivate a team.
• Excellent communication and interpersonal skills, with a customer-first attitude.
• Proficient in managing budgets, sales analysis, and cost control.
• Creative problem-solver with a proactive approach to handling operational challenges.
• Passion for food, beverages, and delivering exceptional customer experiences.

4. Additional Competencies

• Familiarity with POS systems and inventory management tools.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• Strong organizational and multitasking skills.

What We Offer

• A collaborative and friendly work environment.
• Opportunities to develop your career in F&B management.
• A chance to work in a unique pet-friendly café setting.

Responsibilities:

• Patient Billing Management
• Appointment Scheduling
• Financial Counselling
• Staff Supervision
• Compliance & Reporting

Requirements:

• Bachelor Degree in Healthcare, Business Administration, or a related field. A Master's Degree will be an advantage
• 5 years' experience in healthcare administration in the supervisory capacity, preferably in a clinical setting or cancer centre will be an advantage
• Strong understanding of medical billing practices, insurance procedures, and financial counseling.
• Proficiency in using healthcare management software and Microsoft Office Suite

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

about the company

Our client, a well-established marine services provider in Singapore, is seeking a Procurement Executive to handle the sourcing of both direct and indirect goods.

about the job

• Provide leadership and management of Fleet Operations activities and teams to achieve business and organizational objectives effectively.
• Collaborate closely with Fleet Engineering, Fleet QHSSE, Fleet Sustainability, and Fleet Data and Digital teams to optimize existing processes, implement improvements, and develop new operational workflows.
• Ensure the readiness and deployment of harbor crafts, including container vessels, harbor tugs, water supply barges, and pilot launches, for operational needs.
• Develop and implement strategies, plans, and processes to ensure the fleet is fully prepared to meet both current and future business demands.

skills and experience required

• Minimum bachlelor in Business Administration / Engineering Studies / Supply Chain & Procurement Management, or equivalent;
• preferably at least 7 years of fleet management experience

To apply online please use the 'apply' function, alternatively you may contact Noelle at [email protected]
(EA: 94C3609/ R1982617 )

We are seeking an experienced and dynamic Regional Operations Manager to oversee operations and drive business growth in the office furniture industry. This role requires a hands-on leader with a strategic mindset and the ability to travel between Singapore and Malaysia to support business expansion and store operations.

Key Responsibilities:

• Oversee and ensure seamless daily operations across all store locations, aligning with the company’s mission and vision.
• Develop and implement strategies to expand into new sales channels, including B2B and B2B2C markets.
• Lead the formulation and execution of growth plans for the next 1-10 years, with a focus on achieving financial objectives and business goals.
• Establish team objectives, set policies, and manage annual budgets and expenses to drive efficiency and profitability.
• Foster a high-performance culture by mentoring and guiding employees, including front-of-house leadership, to enhance productivity and professional development.
• Collaborate with cross-functional teams to optimize merchandising, visual displays, sales performance, and pipeline management.
• Partner with the finance team to ensure effective cash flow management and sustained profitability.
• Drive regional expansion efforts, including the establishment and management of stores in Malaysia and Singapore.

Requirements:

• Proven experience in a similar operations management role, preferably in the office furniture or related industries.
• Strong expertise in managing and expanding both B2B and B2C sales channels, with a demonstrated ability to drive growth in these markets.
• Strategic planning and leadership skills, with a successful track record of achieving business expansion and operational efficiency.
• Excellent interpersonal and communication skills to collaborate effectively with cross-functional teams and external stakeholders.
• Flexibility to travel regionally, particularly between Singapore and Malaysia, to support operations and expansion efforts.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

Food Production Manager – Meat Factory

We are seeking a dedicated and experienced Food Production Manager to lead daily operations in our meat processing factory. This role demands strong leadership skills, in-depth operational knowledge, and a commitment to maintaining the highest standards in quality, efficiency, and safety. Applicants must hold at least a Certificate 3 in Meat Processing.

Key Responsibilities

1. Operational Management

• Plan, organize, and oversee daily production processes, including inventory management and quality control.
• Ensure all production, preparation, and packaging meet established standards for quality, hygiene, and efficiency.
• Meat Expertise: Comprehensive knowledge of meat products, processing, and quality standards.
• Optimize workflow and implement best practices to maximize factory output.

2. Team Leadership

• Manage, train, and motivate factory staff, promoting a culture of accountability and teamwork.
• Develop and manage staff schedules to ensure productivity while controlling labor costs.
• Conduct performance reviews and address training needs.
• Ability to lead, train, and develop a high-performing operations team.
• Strong analytical skills to identify and resolve operational challenges.
• Flexibility to adjust strategies and operations to changing business needs.

3. Compliance and Safety

• Identifying potential risks and implementing mitigation strategies.
• Conduct regular audits of factory operations to ensure compliance with hygiene, safety, and operational standards.
• Implement and enforce health and safety protocols throughout the facility.

4. Customer and Stakeholder Management

• Monitor customer and stakeholder feedback to address concerns and improve service quality.
• Build and maintain strong relationships with suppliers, vendors, and key stakeholders.
• Support business growth initiatives by ensuring high-quality products meet market demands.
• Proven track record of meeting or exceeding sales goals.

We are seeking a highly experienced Senior Warehouse Management Manager with over 20 years of expertise in warehouse operations and management. The ideal candidate will be responsible for integrating artificial intelligence (AI) and robotics into our Warehouse Management System (WMS) processes, as well as supporting the development of our Enterprise Resource Planning (ERP) system. This role requires a forward-thinking leader who can drive innovation, enhance operational efficiency, and improve overall supply chain performance.

Key Responsibilities:*

1. *Strategic Leadership:*

- Develop and implement warehouse management strategies that align with the company’s goals and objectives.

- Lead cross-functional teams to ensure successful integration of AI and robotics into warehouse operations.

2. *Technology Integration:*

- Assess current WMS processes and identify areas for improvement through the adoption of AI and robotic solutions.

- Collaborate with IT and software development teams to define requirements and specifications for upgrading WMS and ERP systems.

3. *Operational Excellence:*

- Monitor and analyze warehouse performance metrics to drive continuous improvement initiatives.

- Optimize inventory management processes to reduce costs and enhance service levels.

4. *Project Management:*

- Oversee the implementation of AI and robotics projects, ensuring they are delivered on time and within budget.

- Conduct feasibility studies and ROI analyses on new technology investments.

5. *Training and Development:*

- Develop training programs for warehouse staff to ensure effective utilization of new technologies and processes.

- Mentor and lead a team of warehouse supervisors and staff, fostering a culture of innovation and excellence.

6. *Collaboration and Communication:*

- Work closely with suppliers, customers, and other stakeholders to ensure seamless supply chain operations.

- Communicate effectively with senior management regarding project status, challenges, and opportunities.

Minimum of 20 years of experience in warehouse management, logistics, or supply chain operations.

- Proven experience in implementing AI and robotics in warehouse settings.

- Strong understanding of WMS and ERP systems, including development and integration.

- Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.

- Exceptional leadership and team management abilities.

- Strong project management skills with experience in leading technology-driven initiatives.

- Excellent communication and interpersonal skills.

Preferred Skills:*

- Knowledge of industry best practices in warehouse operations and supply chain management.

- Experience with data analytics and business intelligence tools.

- Familiarity with automation technologies, such as conveyor systems, automated guided vehicles (AGVs), and robotic picking systems.

This job profile outlines the key responsibilities, qualifications, and expectations for a Senior Warehouse Management Manager who is poised to lead the integration of AI and robotics in warehouse processes, supporting the evolution of the company's ERP systems

Outline of Career Trial Objectives

The Sales and Operations Manager plays a pivotal role in driving sales growth, streamlining operations, and enhancing overall business efficiency. This position combines strategic sales planning with operational oversight to achieve company objectives, ensuring that both sales targets and operational standards are met. The role requires strong leadership, effective communication, and problem-solving skills to manage sales teams, optimize workflows, and foster client relationships.

Career Trial Activities Plan

Weeks

Details of Activities / Tasks

Week

1

Orientation with Leadership: Attend introductory meetings with leadership to discuss academy mission, values, growth plans, and competitive positioning.- Team Introductions: Meet with each department (e.g., coaching, customer service,marketing) to understand team roles and inter dependencies.- Role Overview: Review job responsibilities, performance KPIs, and discuss reporting expectations with the director.- Sales & Operations Process Review: Get an overview of both sales cycles (from lead generation to enrollment) and operational cycles (from scheduling to customer service).

Week

2

Program Review: Study program offerings (e.g., beginner, intermediate, advanced levels,private vs. group classes), fee structures, and add-on services (e.g., personal coaching).- Coaching Team Insights: Sit in on sessions with the coaching staff to learn about teaching techniques, training plans, and skill progression.- Client Experience Observation: Observe classes to understand the client journey and see programs in action.- Competitor Analysis: Analyze competitors offerings, pricing, and market positioning to articulate the academy unique advantages.

Week

3

Sales Training - Basic: Introduction to sales fundamentals, focusing on prospecting, qualifying leads, and handling initial inquiries. -CRM System Introduction: Start training on the academy’s CRM software, focusing on data entry, lead tracking, and follow-up management. Sales Scripts: Review and practice using sales scripts to address frequently asked questions and present academy programs effectively. Lead Generation Overview: Get an introduction to lead sources and review strategies for converting inquiries into trial bookings.

Week

4

Scheduling & Booking: Learn the end-to-end booking process, from initial inquiry to scheduling classes and confirming attendance. Court & Resource Management: Review the process of managing court bookings, resource allocation, and ensuring optimal usage. Daily Workflow Shadowing: Shadow operations team members to understand client check- ins, payments, class transitions, and feedback collection. Operational Challenges: Identify initial bottlenecks or challenges in the workflow to start thinking about improvement areas.

Week

5

Customer Persona Training: Understand key customer profiles and how to personalize sales approaches to fit each persona.Active Listening and Communication: Participate in training on listening skills, empathy, and positive communication.Role-Playing Exercises: Engage in role-playing to practice conversations with potential and existing clients.Client Feedback Analysis: Review previous client feedback and learn how to address concern and provide personalized solutions.

Week

6

Scheduling Software Training: Gain hands-on training with the academy scheduling software, focusing on class schedules, court assignments, and equipment allocation.-Coaching Resource Coordination: Start coordinating coach schedules, ensuring that all classes are adequately staffed.Resource Planning for Events: Assist in planning resources for special events or tournaments hosted by the academy.- **Problem-Solving Exercises**: Simulate scenarios involving scheduling conflicts, no-shows, or overbooking to develop quick solutions.

Week

7

Advanced Sales Training: Focus on objection-handling, urgency creation, and closing techniques for different client profiles. -Shadow Senior Sales: Work alongside senior sales team members to observe high-stakes client interactions. Mock Sales Pitches: Conduct mock pitches with the team to practice conversion techniques. Follow-Up Strategy Development: Develop personalized follow-up strategies based on client interaction outcomes, setting reminders in the CRM.

Week

8

Promotion Planning: Collaborate with the marketing team on upcoming promotions (e.g., free trial sessions, family packages) and understand the campaign lifecycle. Social Media Insights: Participate in an overview of the academy’s social media strategy, focusing on key platforms and audience engagement. Digital Marketing Basics: Learn the fundamentals of digital marketing and how to monitor campaign results. Campaign Analysis: Review previous campaigns to identify what worked, what didn’t, and how to improve future promotions.

Week

9

Sales Plan Development: Create a monthly sales plan, including targets for new client acquisition, upselling current clients, and client retention strategies. Pipeline Management: Establish a lead pipeline in the CRM and set weekly conversion goals. Sales Metrics and KPI Tracking: Review KPIs with the director and set up a dashboard to track performance against goals. Quarterly Strategy Review: Plan a strategy meeting to discuss quarterly goals, challenges, and adjustments.

Week

10

Bottleneck Analysis: Conduct a thorough review of operational bottlenecks and prioritize areas for improvement. Efficiency Improvement Proposals: Present proposals to streamline scheduling, registration, and resource allocation. Feedback Loop: Set up a feedback loop with coaches, clients, and staff to continuously improve service delivery. Checklist Creation: Create standard operating procedure (SOP) checklists to ensure consistency in daily operations.

Week

11

Retention Analysis: Analyze client data to identify retention trends, key retention drivers, and common reasons for drop-offs. Post-Session Follow-Ups: Implement follow-ups after initial sessions to gather feedback and encourage rebooking. Retention Strategy Development: Develop a strategy for offering loyalty programs, personalized packages, or family membership options. Quality Control Checks: Set up regular quality control measures to ensure client satisfaction with service and program quality.

Week

12

Self-Evaluation: Conduct a self-assessment to identify strengths, challenges, and areas for growth. Director Review: Meet with the director to review performance, achievements, and areas for improvement. Goal Setting for Next Quarter: Establish key sales and operational targets for the next quarter based on current performance. -Roadmap Creation: Create a roadmap that outlines goals, strategies, and a timeline for the next 6 months, including any identified professional development needs.

Role Overview
We are seeking a highly skilled and dynamic Senior Manager, Operations to join our team in Singapore. This role encompasses overseeing operational, administrative, and strategic initiatives critical to the company’s sustained growth and success. The ideal candidate will demonstrate exceptional organizational, leadership, and communication abilities, with a proven capacity to manage complex projects and coordinate with stakeholders across diverse regions.

Key Responsibilities

1. Operational Oversight

• Ensure timely and accurate completion of company and subsidiary audits.
• Oversee accurate and compliant filing of company and personnel tax obligations.

2. Recruitment and Staff Development

• Lead the recruitment and onboarding process for all incoming team members.
• Provide mentorship and guidance to staff, addressing personnel issues across all levels.
• Finalize and deploy an HR system to enhance workforce management and operational efficiency.

3. Strategic Initiatives

• Oversee the deployment of the SAP system, ensuring alignment with business needs.
• Supervise the management of investment fund structures in Singapore (VCC) and Cayman Islands (SPV).
• Lead the implementation of risk and compliance management frameworks, ensuring adherence to regulatory standards and internal policies.

4. Administrative and Communication Management

• Review and approve monthly reports (HR, operations, finance) for submission to senior leadership.
• Prepare and manage meetings, ensuring agendas, minutes, and relevant documents are distributed accurately and promptly.
• Oversee the preparation and submission of internal and external administrative documents requiring leadership approval.
• Maintain effective and consistent communication with stakeholders, including headquarters and subsidiaries.

5. Business Development and Carbon Management

• Oversee trading operations for green and blue methanol, including client introductions and market strategy.
• Manage carbon credit trading activities, including account openings and ongoing credit monitoring.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field; advanced degrees (e.g., MBA, CFA) are highly desirable.
• Minimum of 8 years of experience in operations or a senior managerial role, preferably within a multinational organization.
• Demonstrated expertise in audits, taxation, banking, compliance, and risk management.
• Exceptional leadership, organizational, and problem-solving skills.
• Strong interpersonal and communication abilities, with experience working across regions and coordinating with multidisciplinary teams.

Why Join Us?
This role provides an exceptional opportunity to contribute to strategic leadership and operational management within a forward-thinking organization dedicated to sustainability and innovation. Join our team and play a key role in driving transformative initiatives that make a meaningful impact globally.

Responsible for all project execution, engineering and operational activities, including resource

management and personnel; drive continuous improvement across the operational management

system, processes and best practices; ensure all projects are performed to the highest safety standards

and quality control.

Reporting to the Regional General Manager, some of your key responsibilities will be;

• Project Management – overseeing the scheduling and resourcing of offshore projects, ensuring all project risk is considered, recorded and communicated to the end client.
• Supply Chain - creating a supply chain in the Singapore/Malaysia that can support operations in the region & partner with operations and warehouse teams globally to source and allocate the equipment as required, ensuring the safe, efficient & on-time mobilization of project equipmentfrom the workshop locally.
• Facility & Equipment Management –fitting out a new facility if there is such requirement, co-ordinating the workspace/facility requirements and equipment resources as required.
• Resourcing & Recruitment – Overseeing the recruitment of all operational personnel, ensuring they are competent and fully trained for their role. You will also manage the technician resources and ensure all projects are delivered with competent personnel.
• Client Management - Ensuring operational technical support matters are dealt with promptly and professionally, making this aspect a key attribute of the Ashtead Technology brand.
• Financial management – you will provide input towards budgeting, reporting and business planning activities and hold responsibility for the project budget and forecasting, including working on CAPEX, and adopting a ‘no surprises’ approach to reporting and communication.

MINIMUM QUALIFICATIONS/EXPERIENCE/SKILLS:

The APAC region is a key growth area for Ashtead Technology and this is a great opportunity to join us at

a pivotal time for the region and organisation as a whole.

What will help you to be successful in this role?

You are an established operations management professional and will have excelled in client facing roles · You will have specific experience with subsea mechanical tooling OR hydraulic drum winches and linear pull winches · You have previous experience setting up and managing operations internationally · You have a track record of delivering projects successfully, with a tenacious and energetic attitude from project initiation through to delivery.

PERSONAL QUALITIES:

• Enthusiastic, focused, insightful, intuitive and efficient
• Can manage changing priorities in order to meet deadlines
• Keen to take on additional responsibility and lend a hand when needed

Job description

Archer Recruitment is an award winning global recruitment consultancy with offices in Canada, Singapore and London and are currently looking for an Operations/office manager to join our Singapore team.

So who is Archer Recruitment?

Our Managing Director and founder of the business has over 20 years recruitment experience having lived, worked and recruited in the UK, Australia and South East Asia. Established in January 2015, Archer opened our first office in Singapore followed by Toronto in June 2016 and our latest addition, London in 2018, specialising in built environment,

Archer Recruitment recruits across the following sectors: construction, property, architecture, engineering, facilities management and power and energy, and not that we like to blow our own trumpet, but we have won and been named finalists in several awards including ‘Best New Agency’ at the Asia Pacific Global Recruiter Awards, ‘Best Newcomer’ at the 2016 Recruitment International Awards and 2016 Human Resources Magazine Asia Recruitment Awards as well as ‘Best Specialist Agency’ and ‘Best Client Service’ at the 2017 Asia Pacific Global Recruiter Awards.

What are we looking for?

We are looking for an executive assistant/office manager to be the backbone of our Singapore office and an integral part of our success! With two successful, established offices already operating, our back office systems are already in place but that doesn’t mean this varied role will be any less busy.

Duties will include:

• General office management including ensuring the day to day smooth running of the office
• EA support to the regional director and managing director
• Organising international travel and diary management for the MD
• Building relationships and liaising with various suppliers
• CRM Management
• Reporting weekly and monthly sales figures and on internal compliance
• Invoicing
• Credit control
• Managing our social media platforms including Instagram, Facebook and LinkedIn
• Emarketing
• Website management including editing and uploading new content
• Organising internal and external events e.g. team Christmas party, client networking events and high achiever outings
• Running our quarterly CSR volunteering and fundraising
• Acting as social secretary for the team (although recruiters don’t generally need much encouragement to pop out with their work family)

What skills and attributes would you need to be successful in this role?

We are looking for a super organised, high energy individual with a ‘can do’ attitude. This role has the opportunity to grow as the company does so someone keen to pick up new skills and responsibilities along the way is preferred. Non negotiable criteria would be:

• Strong MS Word and Excel skills
• Excellent verbal and written communication
• Great banter ;)

It would also come in handy if you have previously used WordPress, and have an understanding of the recruitment industry, but it won’t take long for us to train you up on this if you haven’t.

So what are you waiting for? If you are looking for your next opportunity and want to join a dynamic, fast paced, fun team as they embark on an exciting adventure – apply to samantha(at)archerrecruitment.com

Primary Responsibilities

Bar Operation and Beverage Production

• Prepare the bar counter and mise en place for operation, ensuring everything's set before hours commence.
• Create and maintain an innovative cocktail menu and beverage program aligned with the bar's concept. Present ideas to the Director of Food and Beverage.
• Conduct market research to enhance product offerings.
• Implement periodic and seasonal menu updates.
• Operate advanced bar equipment and ensure sustainable practices.

Collaboration and Networking

• Build and nurture relationships with top bars across Asia and globally, fostering guest shifts and regional collaborations.

Inventory Management

• Oversee stock requisition, collection, replenishment, and disposal. Conduct daily inventory checks.

Quality Control and Guest Experience

• Ensure beverage production meets outlet standards and recipes, maintaining quality and freshness.
• Identify opportunities to upsell and enhance guest experiences.
• Maintain efficiency in bar counter work, pantry, and service preparations.

Support and Training

• Assist in hosting and floor service duties as needed.
• Perform opening and closing shift responsibilities.
• Participate in daily line-ups and training activities as assigned by superiors.
• Support colleagues in other restaurants and bars as requested.
• Foster collaborative working relationships with colleagues and supervisors.

Requirements

• Minimum 5 years in a similar bartending role within a luxury environment, with experience in recognized bars.
• Excellent knowledge of all beverage products.
• Has a passion for Food & Beverage. Problem-solving skills, creative with an eye for detail, team-oriented management approach, and capability to build cross-departmental relationships. Must be well-organized with excellent communication and interpersonal skills.
• Administrative knowledge of F&B operations and proficiency in Microsoft Office, computer systems, and POS systems.
• Good interpersonal and communication skills.
• Ability to work a flexible schedule, including weekends and holidays. Must maintain a well-groomed, professional appearance.

Key Responsbilities

• Oversee and manage day-to-day maintenance and operations of all rides and attractions, ensuring smooth and efficient functionality.
• Coordinating with teams to address operational needs and resolve issues promptly.
• Develop and enforce routine maintenance schedules (daily, weekly, monthly, and yearly) to ensure optimal performance and safety of rides/attractions.
• Supervise the maintenance crew to ensure inspections and repairs are performed accurately and documented comprehensively.
• Implement effective defect rectification processes, including root cause analysis and prompt resolution of faults.
• Lead, mentor, and equip the technical team with the necessary skills and tools to perform their tasks efficiently.
• Conduct regular training sessions to ensure the team complies with safety standards and operational guidelines.
• Proactively identify and report abnormalities, defects, or malfunctions for immediate rectification.
• Coordinate contingency plans during breakdowns or crises, including emergency response and evacuation procedures.
• Plan and manage maintenance and operational budgets, ensuring cost efficiency, including staff overtime costs.
• Plan for future operational and maintenance requirements, aligning with long-term system and organisational goals.
• Drive continuous improvement initiatives to enhance the reliability and efficiency of rides/attractions.
• Advise and collaborate with station teams to ensure quick resolution and minimal disruption.
• Ensure all safety measures and maintenance standards are met to achieve zero injury rates.
• Maintain comprehensive records for audits and compliance, including checklists and maintenance logs.
• Undertake additional tasks and projects as directed by the Head of Unit (HOU) or Head of Department (HOD).

Job Requirements

• Diploma / Degree in Mechanical or Electrical Field or any other Engineering Field
• 3 to 5 years of relevant experience
• Possess strong analytical, problem-solving, and organisational skills.
• Demonstrated ability to manage emergencies and effectively coordinate large teams.
• Detail-oriented with a commitment to upholding safety and compliance standards.
• Experience in resource planning, budgeting, and process improvement initiatives.
• Certification in Work at Height, Workplace Safety and Health, Fire Safety / Fire & Rescue Coordinator etc is also of great importance.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

We are seeking experienced Pest Control Managers to join our team!

7 years of pest control experience a MUST!

Contact HR @ 91383851

Key responsibilities:

• Pest control kowledge/ experience a must
• Able to work independently
• Dedicated to finding solutions
• Self analysis is key
• Constant development
• Manage client expectations
• Manage team
• Sales and Business development

Pre-requisites:

• 7 years and more experience
• Employment Track record will be scrutanized
• Project track record
• Diploma in any faculties

Work Location: ESR Building, Chai chee / Island wide

Work days: 5.5 days

Work timing: 8 - 5pm

Contact HR @ 91383851

Responsibilities

• Draft and manage contracts for external stakeholders, including maintenance agreements.
• Prepare and manage budgets for the medical facility.
• Develop presentations for internal and external stakeholders.
• Coordinate with internal departments such as Finance, HR, and IT.
• Engage with external stakeholders, including contractors, vendors, hospitals, dormitories, government agencies, and landlords.
• Lead procurement activities for various services required by the medical facility.
• Review and process invoices, outsourced services, and ensure compliance with licensing requirements.
• Perform data entry and consolidate operational information.
• Prepare and coordinate audits and licensing requirements with relevant authorities.
• Supervise the administration and operations team, including staff rostering, development, and performance appraisals.
• Act as the liaison for research projects.
• Compile monthly workload statistics and dental reports.
• Oversee onboarding and offboarding for the Primary Care Plan (PCP).
• Coordinate and prepare reports related to healthcare initiatives.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• At least 5 years of relevant managerial experience, preferably in operations within a healthcare setting.

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Hoh Mei Ling

EA Personnel Reg No: R21103150

Responsibilities:

• Conduct morning briefings and updates, and the delegation of duties to Team
  Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Performance Requirements:

• ​​​​​​​Strong Leadership skills
• Self- driven, resourceful
• Excellent communications and interpersonal skills
• Able to multi-task
• Meticulous and detailed
• Well-organized
• Good coordinating skills
• Able to work in a face paced environment
• Strong team player, patient and able to provide guidance to large team of staff.

Do you want to be part of an innovative and rapidly growing business? Amazon Web Services (AWS) is seeking an experienced Contract Operations Manager who's primary focus will be supporting the Private Pricing Program for AWS, preparing and drafting executable contracts based on approved frameworks and to drive important strategic projects to support our Customers. You will join Private Pricing Programs and Experiences (3PX) team housed within the Global Deal Strategy and Programs (GDSP) organization.

This is an existing role under the Private Pricing Channel Services pillar of 3PX, a team conceived from the belief that many current and future AWS customers can realize more value from cloud by deepening their relationships with the AWS Private Pricing program.

You will be endlessly curious about the Private Pricing program, enthusiastic about contracting and leading strategic projects to successful completion, and enjoy continual challenges.

Key job responsibilities
• Autonomously operate within established frameworks to manage multiple, complex deal and contracting cycles at various stages
• Have highest standards and a bias for action to achieve deal velocity while exercising excellent judgement
• Take ownership of the contract process with internal and external stakeholders, such as Legal and Sales teams to drive deals to closure
• Identify, track and analyze key metrics to develop and recommend improvements
• Own and deliver results on strategic programs/projects for improvements and scale for Customers in the contracting space

Basic qualifications

• 3+ years drafting and negotiating contracts in a tech/IT organization
• 3+ years leading projects/programs, influencing internal and external stakeholders with executive level written and verbal communication
• 3+ years using data and metrics to influence business recommendations
• Bachelor’s degree or equivalent

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131