Responsibility

We are looking for a detail-oriented and experienced Warehouse Operations Executive to join our team in managing and optimizing freight transport arrangements within our warehouse operations. As a Warehouse Operations Executive, you will be responsible for coordinating the movement of goods, maintaining accurate inventory records, and ensuring efficient workflows within the warehouse.

Job Description

* Coordinate the inbound and outbound movement of goods, ensuring timely and cost-effective transport arrangements.

* Maintain accurate inventory records, monitor stock levels, and conduct regular audits to prevent discrepancies.

* Oversee the fulfillment of customer orders, ensuring accuracy and timely dispatch of goods.

* Collaborate with freight carriers, logistics partners, and transportation providers to optimize shipping routes and negotiate favorable terms.

* Prepare and maintain shipping documents, customs paperwork, and other necessary documentation for international and domestic shipments.

* Implement quality control measures to ensure that goods are handled and packaged appropriately to prevent damage during transit.

* Streamline warehouse operations to improve overall efficiency and reduce turnaround times.

* Work closely with internal teams, including procurement, sales, and customer service, to coordinate order fulfillment and address any logistical issues.

* Ensure compliance with local and international shipping regulations, customs requirements, and safety standards.

* Address and resolve any issues or delays in the transportation process promptly to minimize disruptions.

* Identify opportunities for cost optimization in freight transport and warehouse operations.

*Able to carry heavy goods, about 20Kg-30Kg.

* Able to work on Weekend, Sunday and Public Holiday, and willing to work overtime.

Working Location JALAN SULTAN

Requirement

*At least 2 Year(s) of working experience and have experience in the related field is required for this position.

*Proficient in MS Office Word, Excel and Power point.

*Candidate must possess at least higher Education/ Diploma in any field.
*Strong leadership skills and management competencies.

*Strategic & critical thinking as well as decision-making and negotiation skills.

*Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independent and pressure environment

*Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

The Senior/Executive reports to the Senior Manager / Manager, Operations / Support Ops on all operational, manpower and administrative matters. He/She is expected to plan and manage support ops services and emergency planning functions across all relevant operating units, ensuring smooth daily operations and establishing business continuity plans.

The incumbent will assist the Senior Manager / Manager, Operations / Support Ops in planning, executing and managing Support Ops requirements and service delivery by vendors. He/She will lead the Support Ops section under his/her charge in providing support to the respective units. As the key contact on the ground, the incumbent is expected to work closely with stakeholders (both internal and external) to meet requirements and service key performance indicators.

Requirements

• Bachelor’s Degree in any field
• Minimum 2 years’ relevant experience. Prior working experience in hospital operations, or a medical/nursing background, will be an advantage
• Good writing and communication skills
• Proficient in Microsoft Office e.g. Word, Powerpoint, Excel

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

We are looking for a driven Operation Associate to be part of our passionate team in driving the growth of our Wealth Product Team within the Financial Technology infrastructure.

You will be responsible for assisting in the end-to-end Wealth Products Operation matters, which includes:

• Process and oversee the subscription and redemption requests of different products, including receiving, confirming and booking of the requests.
• Provide utmost support to clients across multiple communication channels including email, instant messaging tools and other social platforms
• Assist in end-to-end User Acceptance Testing (UAT) phases for new features of the trading platforms and applications.
• Work with the relevant stakeholders to enhance operational efficiency and implement a comprehensive and user-friendly trading platforms.
• Support change management efforts including but not limited to establish and update of relevant SOPs, enhance customer experience and ensure operational workflows that align with the regulations.

Requirements:

• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Min 1-2 years relevant experience in financial products operations
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Proactive, detail-oriented and strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge in Blockchain /Crypto is a plus

Profile Summary:

The Senior Systems Engineer supports security systems and operations administration, monitoring and maintenance. Monitors security alerts and events. Collects and documents contextual information based on established practices and supports the preparation and publishing of security advisories. Assists with the analysis of security-related information and events, escalation of incidents for validation and remediation.

Able to be alert and vigilant in performing monitoring activities, and is able to analyze and resolve security-related issues critically. He/She communicates clearly in his/her interactions with others and coordinates effectively with his/her team to perform security operations.

Roles & Responsibilities:

Monitor security systems

• Perform non-routine security monitoring activities

• Perform prioritization and allocation of security incidents

• Track security monitoring rules and alerts

• Compile regular reports on the performance of security operations

Maintain security operations

• Assist with the implementation of agreed security system changes and maintenance routines

• Assist with implementation of new security programs

• Support vulnerability, penetration testing and assessments

• Support the development of reports on security penetration testing results

• Recommend security products, services and/or procedures

• Support the alignment of security systems with established service agreement standards

• Support the implementation of new enterprise security architecture, technologies and enhancements

Respond to queries

• Support live response to security issues

• Support investigation of security breaches such as forensic threat investigation

• Support the resolution of security related issues

• Support the simulation of user problems to identify security system drawbacks

• Recommend security system modifications to reduce user problems

Facilitate compliance

• Assist with the implementation security policies, procedures and programs

• Educate users on the security standards and practices

• Identify improvement areas to existing security policies and procedures

• Deliver user training

Optimize security system performance

• Support piloting of new tools, technologies, and processes as well as installation of hardware and software

• Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates

• Maintain documentation of all optimization activities

• Suggest improvements to operational processes, procedure manuals, and documentation

Requirements/ Qualifications:

• Minimum Bachelor in Computer Science or equivalent
• 2-3 years of relevant experience
• Experience in firewall, network scanning or asoc
• Possessed Risk assessment experience
• Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
• Experience in AD/ID administration as per best security practices
• Exposure in IM8 or equivalent

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Work closely with supply planning and customer service teams to ensure resource is in place to manage operational volumes and throughput. Ensure robust communication channels are maintained for impacted stakeholders. Follow daily all operational processes to meet customer needs and solve issues.Oversees a company's operational workflow, inventory, equipment-Oversees a company's operational workflow, inventory, equipment.Resolve operational issues and disputes promptly, or prevent it from even occuring

-Maintain constant communication with managers, staff, and

merchants to ensure proper operations of the company with brief

summary to the Management

Responsibilities:

Project Oversight

• Oversee the planning, execution, and completion of building/critical facilities power management construction projects.
• Manage project planning, cost control, scheduling, and documentation.
• Ensure all projects meet safety compliance, are delivered within budget, and are signed off by clients.
• Liaise with internal and external stakeholders to maintain strong relationships and address project requirements.
• Resolve operational and technical project issues promptly to prevent disruptions.

Resource and Cost Management

• Monitor and improve the operational systems, processes, and infrastructure to ensure smooth functioning and efficiency across all areas of the organization.
• Ensure that building/facilities management operations run efficiently, meeting both the immediate and long-term goals.
• Develop and implement operational strategies that align with the organization's business goals.
• Create and execute plans for managing day-to-day operations, including resource allocation, staffing, logistics, and workflow processes, ensuring optimal utilization to meet project deadlines and quality standards.

Safety and Compliance

• Maintain a safe and clean worksite environment, complying with ISO and OSHA standards.
• Prioritize workplace safety and cleanliness, handling emergencies and incidents effectively.
• Address operational issues, including facility management problems, supply chain disruptions, or technical challenges, ensuring minimal disruption to the business.
• Respond to crises (e.g., system failures, accidents) promptly and develop contingency plans to prevent recurrence.

Operational Excellence

• Develop strategies and metrics to ensure team performance aligns with company standards.
• Manage logistics to ensure accurate delivery and accountability of materials.
• Track project developments through detailed documentation of processes and milestones.
• Stay informed on industry trends and best practices, integrating them into operations.
• Develop and manage operational budgets for multiple projects and departments, ensuring that cost control measures are in place.
• Continuously assess costs, identify potential savings, and maintain financial discipline while meeting the project requirements.
• Provide leadership, mentorship, and direction to cross-functional teams, ensuring that employees are motivated, trained, and supported in their roles.
• Foster a culture of continuous improvement and collaboration across departments.
• Regularly report on operational performance to senior management, highlighting achievements, challenges, and improvement opportunities.

Requirements:

• Tertiary Degree in a Construction/Building/Project Management/Electrical or Mechanical Engineering related field with at least 10 years of working experiences in the Construction projects.
• Good knowledge in Electrical (LV & HV) & Mechanical, knowledge in building/ critical facilities Power management, uninterruptible power supplies or standby generators are essential.
• A strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Capable of managing & coordinating sub-contractors/ suppliers/ vendors both on & off site to meet project deadlines.
• Exceptional leadership and people management skills.
• Sound knowledge of Project Management procedures.
• Ability to travel across the region (when required).

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Retail Operations Supervisor is responsible for ensuring the smooth and efficient operation of retail stores.

Proven experience in retail management or a supervisory role.

Analytical mindset with a focus on problem-solving and decision-making.

• Customer-focused mindset with the ability to handle challenges calmly.
• Flexibility to work weekends, holidays, and extended hours as needed.

• Industry: Logistics, Freight Forwarder
• Employment Type: Permanent
• Location: Changi Airfreigh Centre
• Working Hours: 9 hours between 8:00am - 8:00pm
• Working Days: Mon - Fri, Sat (4 hours)

【Responsibilities】

• Prepare and execute Air Waybill, for general cargo, consolidated shipments, etc using Cargowise
• Prepare export documents (eg cargo acceptance checklist, cargo security certificate, indemnity letter etc) and airline labels
• Ensure all export cargo are properly marked and labelled prior to transfer to airlines
• Check on goods for arriving shipments
• Declare Export Cargo Clearance Permit including Certificate of Origin etc.
• Controls expenses to meet budget guidelines
• Coordination for import/export operations to ensure smooth delivery of shipments with the time line set by customers
• Ensure compliance with Company’s corporate protocol
• Any other duties as assigned by the Management

【Requirements】

• GCE ‘N’/’O’/Diploma level or equivalent
• 1-2 years of related experience, preferably in Freight Forwarding/Transportation/Logistics industry. Fresh school leavers wit the right aptitude are welcomed to apply
• Proficient in MS-Office applications
• Prior experience with Cargowise system not essential but would be a bonus
• Proficient in Basic English
• Organised and meticulous
• Great sense of responsibilities and commitment
• Strong customer relations and interpersonal skills

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

The Boat Shop Asia is one of Singapore's largest boating training schools and self drive charter company. We conduct a range of power boat courses including PPCDL, boat competency, IYT and also provide self-drive boat charters to PPCDL holders in Singapore. We are looking for a mechanic to join our team to maintain our fleet of training and charter boats from 18ft to 30 ft in length and have outboard engines

It is preferable that the applicant has mechanical skills and a PPCDL with boating experience

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

Reporting to Country Service Manager at Singapore office, this position is accountable for full frontend repair operation of management. Ensuring day to day repair operations are managed as per company policy and guideline/SOP.

Job Description

• ​​In-charge of end-to-end managing repair process from send in, repair, returning unit to End user​
• Maintaining meeting weekly CSC performance 10KPIs ​
• Prepare weekly KPI reporting including finding and action plan
• Weekly reviewing ASP/RC on the performance/Handle all escalation
• ASP management

Job Requirements:

• Diploma or Degree in Information Technology
• Proficient in MS Office (Vlookup, Pivot)
• Experienced in Data Analysis, Reporting
• Familiar with Vendor Management
• Experienced in Repair Management
• Salary will commensurate with experience

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Senior Operations Leader to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Social Media Operations Specialist

(4-5 months maternity cover)

As the social media Operations Specialist, you will help build and execute the social media strategy, initiatives, and projects for the world's largest technology company. Working with the Local and Regional Program Manager, you will support all things social — from always-on content and social-led campaigns to influencer activations and event amplification — by leading the day-to-day operations as well as content development and community management for the brand channels. As a social media strategist, project manager and community manager, you will wear many hats. Thus, the ability to analyze trends and situations quickly and pivot effectively is as critical to this role as deep audience understanding to build long-term strategies and plans.

Role:

• Support social marketing activities for the Singapore market, both always-on content, community management and campaigns
• Working closely with and partnering Program Manager, lead social media content strategy, and development, including editorial calendar, copy review and publishing for the Singapore markets
• Liaise with internal stakeholders and agencies to source assets, including images, videos, copy and design
• Be the filter for the Singapore market, ensuring regional programs are optimised for the local market
• Build and manage strong relationships with Creators in Singapore throughout various verticals to increase authentic advocacy and brand love
• Support the Program Manager in performance reporting, social media audits and competitive analyses

You:

• Degree in Business, Communications, or Marketing preferred, or equivalent industry experience
• 7+ years of experience in tech, marketing or related industry
• A passion for social media and content development
• Ability to communicate effectively – in written and verbal forms – in English
• A strategic and creative thinker who is able to navigate around an always-on social landscape
• Solid project management experience
• Proficient understanding of social media analytics
• Experience with a social media publishing tool like Sprinklr
• Ability to bring order and attention to detail to complex stages of each project
• Prior experience with communicating with local and geographically dispersed stakeholders to deliver clear instructions and messaging
• Passionate about working as part of a larger team to deliver a common goal

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.

Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network.

Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

Airport Dimensions Overview

Airport Dimensions want travellers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom, Middle East & Asia Pacific. Under our brands The Club, Club Aspire, Chase Sapphire Lounge® by The Club, No 1 Lounges and sleep ’n fly, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and has developed value-added experiences for over 50 airport and airline partners.

Purpose of the job:

• The Director, Operations Asia Pacific establishes and drives the guest experience vision, mission, and corporate strategy across AD’s global network of airport experiences. Leading a team of partners, the position oversees AD’s ambition to expand within the region delivering the guest experience and operational efficiency needed to operate a successful lounges network.
• The Director, Operations Asia Pacific is responsible for senior level management of AD’s third-party providers ensuring we are optimizing operational capabilities, fiduciary requirements and delivering on required SLAs.
• This position is responsible for development and oversight of a regional operating budget in excess of $10m (£8M) per annum. The role will be responsible for establishing improvements in operational performance leading to appropriate customer satisfaction, in-lounge staff engagement and collaboration and improved EBITDA.
• Together with other senior internal and external management, the Director will focus on issues of major significance, setting company goals and developing business strategies, often requiring coordination and collaboration across business units.
• The Director, Operations Asia Pacific is a pivotal position that will facilitate the development of AD’s interests in the region, compliantly, profitably and sustainably setting new standards in a new markets which benefit both AD and shareholder value.

Key Responsibilities:

• Overview the operations of partner entities establishing best practices commensurate with AD operating procedures developing consistency within a global portfolio of operating lounge businesses.
• Work with and influence partners to define guest experience and operations strategy, structure, and processes.
• Review how global systems, tools and other AD propriety material can be best utilised within the region building operational project plans to implement the same within partner organisations.
• Review, develop and implement appropriate training regimes that ensure there is business compliance in all areas that also looks to promote a positive guest and colleague experience within our operating entities.
• Negotiate, manage, monitor and evaluate third-party provider relationships leveraging AD’s global network expansion.
• Set comprehensive goals for operational performance growth and improvement within partners SLA’s that will be monitored and reported against at multiple levels within the stakeholder structure.
• Oversee operations and guest experience financial strategy and ensure budgets and financial allocations are aligned to operational strategic priorities.
• Manage the quarterly and annual budgeting process and P&L responsibilities.
• Monitor performance to proactively identify efficiency issues and propose solutions.
• Working with the AD global team establish operational benchmarks and resources needed to achieve strategic goals, proactively driving improvements as necessary.
• Monitor and report customer engagement performance ratings and implement strategic plans for improvements across AD network. Play an active role in proposition evolution including menu development and use of technological enhancements that will improve GX and operating efficiency.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Work with third-party providers to identify opportunities to support AD’s commitment to sustainability within our operation and guest experience.
• Position will be required to travel within the Asia Pacific Region and globally as required to support AD interests both locally and internationally.
• Director, Operations Asia Pacific will be responsible for developing, gaining approval for and implementing an appropriate structure that will drive the company ambition to grow in the region supporting global ambitions to become the world leader in the sector.
• Overall, this role will initially undertake a root and branch review of the existing business entities and new ones that will come on stream during the course of the next trading period. This review will develop an operational plan that will establish AD within the region compliantly, profitably and sustainably.

Knowledge, skills and experience required:

Must excel at strategic thinking, be open to new perspectives and better ways to do things

A creative visionary that can effectively put plans into action and manage innovation

A track record of successful financial operations management

Executive-level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders, and have proven skill in negotiating and mediating conflict

A minimum of 7 years’ experience in a senior leadership role with hospitality operations and guest experience responsibility

Excellent judgement and creative problem-solving skills including negotiation and conflict resolution skills

Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact both strategic and tactical initiatives

Comfortable working in a matrix international management structure

Excellent decision-making skills with the ability to delegate tasks appropriately

Critical thinker with ability to multi-task and balance conflicting priorities

A natural inclination for solving complex problems, implementing solutions and driving change.

Person Specification:

The Director, Operations Asia Pacific Region is an exemplary leader with superb business acumen and a sound understanding guest experience and operations delivery. They are strategic with a focus on detail and turn strategic vision into operational and financial success. They have exceptional communication skills and recognize and demonstrate the value of each individual team member and the importance of a strong team. The Director has the ability to quickly adapt to new responsibilities and situations. A leader who can navigate the situation with professionalism and identify solutions to problems quickly. Finally, a leader who is ambitious and creates pathways for succession in order to progress to new more senior roles within the organisation.

Title: Bank Operations Analyst

For quick response, please reach out at [email protected] or WA at +65 9233815

JD:

Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

Attend to adhoc issues / escalate where applicable

Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

Support daily business operations for Sanction Screening.

Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

Performing daily reconciliation and daily report.

Support LV on weekend after system enhancement or system testing (UAT).

OT hours will be required on high vol days.

The position required to work shift hour.

Shift work model:
1) 7:00 am to 5:00 pm
2) 12:45 pm to 930 pm

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Job scopes

• Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines
• Work with business units, agent banks/correspondent banks to resolve remittance queries
• Process failed remittances in accordance to procedures
• Other ad-hoc tasks assigned by Team Manager

Job requirements

• Diploma/Bachelor’s degree in finance or any related fields
• At least 6 months to 1 year of experience in banking operations role
• Related experience in payments is a plus
• Good to have experience in banking or financial industry.
• Proficiency in MS Word, MS Excel, MS PowerPoint with O365.
• Good communication and interpersonal skills, and ability to effectively communicate with the team

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.

The Critical Response Operations team provides 24/7/365 management for the most sensitive, multi-domain, novel issues impacting our business. We serve as the coordinators uniting Ops efforts across high-priority events and key business priorities, including elections IPOCs (Integrity Product Operations Centers), unplanned geopolitical crises, and developments likely to have out-of-scale implications for Meta integrity systems.

Our mission is to integrate all necessary Operations activities to effectively mitigate, prepare for, respond to, and recover from critical events and crises, continuously enhance the company’s comprehensive approach to response management, and protect our communities during the world’s most acute moments.

We are looking for Critical Response Ops team member who has a passion for quickly understanding the depth and breadth of emerging risks cross-platform, as well as demonstrated project management experience to identify the right risk problem statement/s, determine the appropriate Ops, Policy and Product levers necessary to mitigate the risk/s, and engage the responsible stakeholders required for a comprehensive solution. As the successful candidate, you will thrive in ambiguity, operate with grace under pressure, enjoy close collaboration with cross-functional partners, and are always searching out new knowledge and expertise.

Responsibilities

• Serve as primary Global Response Operations single-threaded-owner for planned and unplanned critical events, such as Planned election Integrity Product Operation Centers, Unplanned geopolitical crises/triggers, Planned new Product launches, etc
• Provide 24/7/365 crisis support for the most sensitive, multi-domain, novel issues impacting our business, including but not limited to: End-to-end management of pre, during and post critical event mitigation efforts, including dynamic prioritization, cross functional coordination, logistics and staffing
• Deliver risk scoping and problem solving for nuanced, emerging or ambiguous issues: - Provide initial assessment of potential on-platform integrity risk posed by Product, Policy, Operational developments and/or external triggers, in partnership with stakeholders - Intake related leadership and XFN asks and craft solvable problem statements and design quick-turn operational solutions to mitigate/prepare for said issues
• Craft communications that provide cross-org/company visibility into coordinated critical event management efforts
• Document, deliver, and implement post critical event feedback to reinforce clear ownership and accountability while anchoring on continuous improvement, improved ways of working, and operationalizing lessons learned
• Continuously maintain stakeholder relationships across Global Response Operations, Strategic Response Policy, Global Response, Public Policy, etc.
• Continuously contribute to team knowledge management and training needs
• Please note this is a 24/7 on-call role and that some late night, weekend and holiday work will be required on a shift basis

Minimum Qualifications

• 4+ years experience in crisis, risk and/or trust and safety management
• Project management and problem-solving experience
• Experience engaging with diverse stakeholder partners to achieve common goals
• Experience prioritizing multiple functions and incoming asks in real-time
• Knowledge of global current events, including geopolitical developments and how resulting behaviors may manifest on social media platforms
• Adept at operating in dynamic, ambiguous situations, developing creative solutions in the absence of established protocols.
• Strong communication skills, demonstrated experience influencing across functional boundaries and/or globally and ability to context switch across different problem areas
• Strong aptitude for understanding and contextualizing operational workflows

Preferred Qualifications

• Previous experience in an Operations function/role

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Join the Price Kaki team in helping Singapore consumers to look for the best and most valued products in the market.

Responsibility:

• Assist in the daily management and optimization of the mobile app.
• Provide administrative support to the product operations team, include data entry, reporting and task management.
• Contribute to planning and executing user engagement activities, such as roadshows, workshops and community events.
• Gather and analyse user feedback to identify areas for improvement and enhancement.
• Actively participate in offline outreach initiatives, such as community events and volunteer programs.
• Comfortable to meet and communicate with volunteers
• Assist in coordinating and executing online and offline contests and events.

Requirement:

• Minimum NITEC, specialising in Business, Services and Hospitality.
  Fresh graduates are encouraged to apply.
• Candidates with at least 1 year of relevant experience in software or service industry will be advantageous.
• Able to work independently.
• Good communication and interpersonal skills.
  

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public; and
• conducting post-mortems when an incident is wrapped up.

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Head of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Head of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Head of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Head of Operations are expected to be commercialised, making the Head of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.
  

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 4+ years experience in a technology-driven environment, including 2+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

Reporting directly to our Chief Product Officer, the Director of Operations owns the vision and execution of all back-office operations within the organization: listing, ground, viewing, along with client success and customer service. The Director of Operations leads one of the two largest teams in the company, currently made of 20 people and forecasted to grow to 30-50 over the next 24 months. The Director of Operations hires, trains and grows all levels of the Operations function and leads the design, development, and implementation of the organisation, processes, and internal software tools allowing the Operations function to keep on scaling with an ever-improving efficiency and satisfaction. Over time, the internal tools and capabilities developed by the Director of Operations are expected to be commercialised, making the Director of Operations become the general manager of a true profit-center, or “a start-up within the start-up”.

Duties & Responsibilities

Strategy & Operations

• Along with the rest of the executive team, define ambitious goals for the company and translate them into actionable plans and targets for the operations team;
• Take full ownership of the Operations targets and drive the entire Operations team to deliver on or beyond them;
• Get on the ground, analyse data and capture weak signals to define the direction of the operations function, always in the consumer’s favour;

People Management

• Design the future organisation of the operations function and work with your managers and recruiters to fill the roles with the right talents;
• Set performance management standards, evaluation criteria, and career paths for your team members. Promote high potentials and groom them into becoming future leaders;
• Identify training needs and develop training programs to grow your team;

Projects and Product

• Develop an ambitious roadmap to improve and scale systematically the operations functions;
• Lead and/or sponsor cross-functional projects such as offshoring, new Saas roll-out, new organisation, etc;
• Own the product roadmap of the Operations function, whether if it is developed with low-code tools or from scratch, with in-house or outsourced software engineers.

Ideal Candidate

This is a role for you if you are a product-driven people leader. You are a naturally people person who is extremely organised and who finds joy in building beautiful reliable mechanics. You are grounded and know how to get things done quickly and efficiently. You have a keen eye for details and quality and are constantly looking to exceed the current standards. You are looking for the next step in your career in which you can bring together people management, product development and, in the longer run, a commercial component.

Requirements

• Bachelor's Degree from a top-tier university;
• 6+ years experience in a technology-driven environment, including 3+ years in leading teams;
• High analytical and problem-solving abilities;
• Detail-oriented enough to produce documentation for senior stakeholders;
• Demonstrated success in managing complex, cross-functional projects;
• Highly structured and organised with the ability to build systems from scratch;
• Demonstrated success in building software products, either as an internal client or as a product manager.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or seller a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 - Video Call: Introductory call with our People & Culture Director
2. Interview 2 - Video Call: Introductory call with our CPO
3. First case to be prepared at home
4. Interview 3 - Physical: Case presentation with our VP of Sales
5. Second case to be prepared at home
6. Interview 4 - Physical: Case presentation with our CEO + CPO
7. Reference Check
8. Welcome aboard!