• Independently conduct key operational activities, for example, Installation, commissioning, maintenance and troubleshooting of Edwards products to achieve >95% First time fix rate (FTFR), whilst ensuring high levels of customer satisfaction.
• Adherence to defined work processes, risk assessment and SOP is required to be strictly comply.
• Where required, select, accurately maintain, and appropriately use Edwards Product and Field Service Operational information. When required use Edwards processes, systems, and people network (inc Edwards Service management application system (SMA). When applicable use escalations (e.g., CMS), comms & reporting etc., to ensure a strong focus of customer satisfaction.
• Undertake Software setup, operation, maintenance and (basic) analytics. Conducts basic fault-finding and troubleshooting support to resolve or escalate issues within the agreed contractual timeframes and or Service level agreements (SLA’s) to meet customer expectations.
• Works alongside teammates - Demonstrates situational risk awareness for on the job SHE as well as providing strong support of teammates. Adheres to all relevant aspects of the risk control elements associated with all field service activities
• You will be expected to learn and develop your knowledge and skills as a Field service engineer. You will be expected to advance to more complexed product ranges after completion of applicable product training.
• Provides detailed and accurate feedback on field service activities and compiles clear and concise reports for submission to your line manager and/or technical support to enable informed decisions to be made to resolve product issues. Submit relevant SMA data after completion of activities to help support operational data collection.
• As part of your role, you will be expected to setup, operation and maintenance of software products and monitoring platforms on Edwards equipment.
• You will be expected to work with Edwards processes and operating platforms to accurately capture service-related information as determined by the scope of responsibility for creation of field service notifications and orders, through to the completion of work orders.
• Strong alignment with organisation expectations to deliver and achieve the targets.

Job Requirements

• Strong customer focus to ensure delivered solutions meet customer expectations and timeframes, whilst working in alignment with Edwards strategies and processes.
• Self-directed, with the ability to understand and resolve problems aligned with job responsibilities and escalates through the appropriate channels when required.
• Proactively seeks feedback and asks questions to understand business and improve decision making
• Collaborates and supports with team members to deliver company objectives
• Complies with all applicable laws, policies and standards to ensure organizational, safety and health obligations are met.
• Good written and verbal communication skills. Proficient in home country language, a basic command of written and spoken English is required.
• Able to use computer software to record data and write reports
• Can understand and interpret technical documentation relevant to work e.g. technical drawings
• Education level: Formal qualification in a mechanical, electromechanical or an electronics discipline.
• Minimum of 2 years working experiences in relevant or related industry or technical experience in an engineering, service or maintenance role, involving direct contact with external and internal customers.
• Fresh graduates can be consider based on merits.
• Previous field service experience in a relevant or related industry, ideally customer facing.
• Ability to manage and prioritize activities as directed by line manager.
• Logical approach on fault finding, adopting systematic problem solving methodology.
• Able to interact positively in a multi-cultural and multilingual environment.
• Team player, able to provide support among the team and/or required by the Line Manager.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field.

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

Responsibilities:

• Perform equipment servicing, trouble-shooting, repair, upgrade
• Prepare test/service report
• Check materials to ensure meeting required specifications
• Identify suitable replacements for obsolete parts
• Perform calibration, preventive and corrective maintenance of equipment
• Support set-up, installation & training of new tools/equipment

Requirements:

• Minimum Diploma/Degree in Electrical Electronics Engineering or equivalent
• At least one year experience in relevant or related field
• Technical knowledge and hands-on skills on monitoring, troubleshooting, servicing, maintenance and tool recovery
• Able to interpret schematic diagrams
• Good communication and interpersonal skill
• Proactive with good initiatives, problem solving skill and analytical ability
• Able to work under pressure

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

Job Description

•attend to agents/customers' enquiry &resolve issues arises

•checking with carrier for spaces &bookings+ rates update if not ni system

•submit/declare dg, monitoring of carrier's approval &pm4 approval

•submit/declare oog, monitoring of carrier's approval

•process bookings, arrange pick up/ trucking/ clearance for import &exports

•monitoring &updates to customer/agents for any vessel delays or bring forward

•request stuffing &unstuffing photos as needed

• issue payment vouchers &submit for approval

• process import clearance for customers

•check cargo status, schedule &update to customers for delivery/pick up

• checking of documents &submission for permit declaration

•fumigation arrangement

•stuffing &unstuffing arrangements for FCL

• local delivery arrangements

• processing of coo/can/customs docs/sol (prefential &non-preferential)

•attending to overseas/local r/o enquires &quotations

•courier of original documents (e.g. obl/coo)

• arrange/check/request/prepare documents for assignments

• update billing and assist ni closing of job files

• any other duties and responsibilities assign

Job Requirements

Minimum Diploma

Strong communication skills

Profiency in MS office applications

Ability to work independently while being a strong team player

Job Responsibilities

• Manage Reception area and Visitor Management activities and directing them to the appropriate team. Meet and Greet all visitor politely and attend to any query promptly.
• Responsible for handling incoming and outgoing calls.
• Receive and or pick up packages /documents from courier or mail services; sorts and hands over item(s) to recipients.
• To provide administrative support and proper documentations necessary for daily operations.
• Assist on receptionist related job scope and support event-organizing.
• Responsible for the upkeep of the reception area.
• Ad hoc other duties as directed by the Management from time to time.

--It will be at Punggol Location, 5.5 work days week.

Job Requirements:

• Minimum GCE ‘N’ / ‘O’ Level / ITE certification in Business Administration / Commerce /Finance or Admin or any relevant education.
• Minimum 2 years of Singapore working experience as Receptionist / Front -Desk related Job or Telephone Operator.
• Good PC literacy and proven ability to manage daily activities using various systems, including the internet, e-mail functions & Microsoft Office application ( Ms Word etc).
• Good Communication skills and Telephone etiquette.
• Responsible and Positive work Attitude will be prefered.

Job Responsibilities:

• Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction.
• Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.
• Ensure compliance with safety, security, and standard operating procedures of the company, airlines, and airport authorities.
• Assist the Duty Manager in daily deployment based on agreed service standards with the airlines and airport authorities.

Job Requirement:

• A local diploma in any discipline
• Good command of written and spoken English
• Pleasant with a cheerful disposition and good interpersonal skills
• Team player in a fast-faced environment.
• Independent and able to multi-task
• Able to prioritise tasks effectively to ensure most important tasks are completed on time

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities:

• Perform thorough system maintenance.
• Supervise sites and assist hands-on when necessary.
• Troubleshoot and resolve issues as they arise.
• Communicate and oversee contractors on safety and work tasks.
• Execute tasks assigned by the Engineer or Shift Engineer.
• Complete reports for completed tasks.

Requirements:

• Diploma/Higher Nitec in Mechatronics, Electrical or Electronics
• Experience in electrical and electronic works.
• Experience in basic Microsoft office.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Understand basic Window system.
• Willing to work at height on outdoor public road
• Must have Singapore Class 3 Driving License (Unable to consider Class 3A)

Additional info:

• 2 years direct contract, renewable

To apply, please visit www.gmprecruit.com and search for Job Reference: 24824

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Responsibilities:

• Play a vital role in creating a memorable experience for all our passengers.
• Main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process.
• Be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport.
• Being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Job Requirement:

• Able to work on rotating shifts
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

JOB ROLE

1) Handle all clerical and administrative matters for Customer Service Department, including data entry.

2) Work closely with Production Control and Warehouse teams to manage order delivery on-time in full.

3) Liaise with freight forwarder for shipment and prepare shipping documents.

4) Communicate with customer on their purchase orders and delivery arrangements.

5) Any other ad-hoc duties that may be assigned from time to time.

1) Managing Front Office operations.

2) Check in / Check out Guests.

3) Collection and settlement of payment.

4) Check and confirm Reservations.

5) Updating of Room Availability of different Room Types and Room Rates.

6) Provide service to Guests about Enquiries on Major City Attractions, Events, Facilities, other information etc.

7) Ensure and monitor the availability of rooms meeting the need of the operation.

8) Check guest ledger and ensure all direct billing folios are authorized and proper correspondences.

9) Provide informations about the hotel products and its services.

10) Manage reservations and room assignment activities.

11) Anticipate guest needs, respond promptly, maintain positive guest relations and ensure guest satisfaction at all times.

12) Perform all other adhoc duties as and when required.

13) Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays.

This position will be responsible for providing quality repair and carrying out preventive maintenance service of etch / clean / deposition equipment at customer sites. Other activities include installation, relocation of customer equipment, performing associated start-up and check-out activities.

• Install and/or relocate equipment at customers’ sites. Conduct associated start-up, cut over and check-out activities on the newly installed systems
• Provide warranty tool support or paid service for out-of-warranty tool by performing on-site general preventive maintenance of equipment and attending to equipment abnormalities. Co-ordinate all service actions with customer to minimize downtime or system interruptions
• Apply troubleshooting techniques to eliminate equipment malfunctions. Conduct diagnostic procedures to isolate problem. Assess severity of malfunctions and determine corrective actions required or escalate for assistance and prompt resolution. When necessary, replace defective units, components or parts where appropriate
• Liaise and co-ordinate with customers in relation to short-term defect work
• Implement field modifications or updates as released in Engineering Change Orders (ECOs) which may involve removal and installation of assemblies, sub-assemblies, systems and subsystems
• Carry out Tier 2 process qualification work
• Prepare and maintain accurate logs, service records, part usage documentation, diagnostic updates and other management reports
• Professionally represent the company to the customer. Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified
• Develop good customer relations during installation and execution of service contracts
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc) in good working condition, secure and accounted for
• Ensure safe working condition at work site
• Any other duties as assigned by the Immediate Supervisor

Job Requirements

• Engineering degree or equivalent
• Good communication and interpersonal relations skill
• Able to actively engage customers on technical solutions
• Able to work in Fab environment and perform shift & standby duties
• Must be able to wear personal protective clothing which comprises of air respirator equipment, clean room garments and safety shoes
• Willing to support short term, overseas assignment

Responsibilities:

• Serve as a key support to Centralized Finance (CEFI) product directors/leaders in project management, focusing on developing efficient SOPs, best practices, and identifying critical issues/bottlenecks that impact product development.
• Champion project management across CEFI product teams to ensure alignment. This involves actively aligning OKRs, breaking down goals and objectives in line with the company's overall direction.
• Act as the project management expert when communicating in various product teams across CEFI to ensure timelines, goals, resources and objectives are constantly well-managed.
• Utilize tech software such as Jira, Confluence, and others to encourage effective documentation and communication of product initiatives within product teams.
• Employ a data-driven approach to drive positive impact and influence, particularly in measuring success across the CEFI Product team.

Requirements:

• Min. degree education with over 3 years of project management experience in global companies, demonstrating a successful track record in scaling product teams through effective project management processes.
• Strong understanding of backend systems and technical implementations.
• Excellent communication skills, adept at driving conflict resolution, positively influencing stakeholders, identifying risks/opportunities, and prioritizing resources effectively.
• Comfortable navigating ambiguity, results-oriented, data-driven, and exceptionally detail-oriented.
• Experience in AI & Blockchain

Celine Tan Si Ling

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Project Executive/Manager, Market Expansion

Aevice Health | Singapore

About Us

Aevice Health is an innovative medtech startup based in Singapore, specializing in a FDA-cleared medical device, AeviceMD. We are expanding our market presence and enhancing our product indications in the US healthcare market. As we enter our next phase of growth, we are seeking a motivated individual to join our commercial team and drive our market expansion initiatives.

Position Overview

We are looking for a Project Executive/Manager for Market Expansion to support our market access and commercialization strategies in the US market while being based in Singapore. Working directly with the Chief Commercial Officer, this role will be instrumental in executing strategies to expand our product's market presence and secure new indications for use. The position level (Executive or Manager) will be determined based on the candidate's experience and qualifications.

Key Responsibilities

● Support market expansion projects focusing on the US healthcare market, including research and analysis of key account targets

● Assist in developing and maintaining relationships with US healthcare providers, payors, and key stakeholders

● Research reimbursement pathways and insurance coverage options

● Help create and execute market access strategies to increase product adoption

● Support clinical teams in documentation for expansion of product indications

● Prepare market analysis reports and presentations for senior management

● Track project timelines and deliverables across multiple stakeholders

● Assist in coordinating with regulatory teams to ensure compliance with FDA requirements

● Support relationship building with distribution partners and healthcare networks

● Monitor market trends and competitor activities in the medical device sector

Required Qualifications

For Executive Level:

● Bachelor's degree in Business, Healthcare Administration, Biomedical Engineering, or related field

● 0-2 years of working experience

● Fresh graduates with relevant internships in healthcare/medical device industry will be considered

● Basic understanding of healthcare systems

● Strong analytical and research skills

● Excellent communication skills

For Manager Level:

● Bachelor's degree in Business, Healthcare Administration, Biomedical Engineering, or related field

● 2-4 years of relevant working experience in healthcare/medical device industry

● Experience in market access, reimbursement strategies, or healthcare sales

● Demonstrated project management skills

● Experience working with international stakeholders

Preferred Qualifications

● Experience or internships in medical device companies

● Knowledge of US healthcare system

● Basic understanding of FDA regulatory processes

● Experience with market research and data analysis

● Previous exposure to healthcare providers or insurance companies

● Experience in a startup environment

Required Skills

● Strong analytical and research capabilities

● Good project management skills

● Excellent presentation and communication skills

● Proficiency in data analysis and market research

● Ability to work independently and manage multiple projects

● Proficient in Microsoft Office Suite

● Strong attention to detail

What We Offer

● Competitive salary package

● Performance-based bonuses

● Health insurance coverage

● Professional development opportunities

● International exposure

● Mentorship from senior management

● Dynamic startup environment

● Opportunity to make a significant impact in healthcare innovation

● Clear career progression pathway

Location

● Based in Singapore with regular virtual engagement with US stakeholders

● Occasional travel to the US may be required (10-15% of time)

Career Development

● Structured mentorship program under the Chief Commercial Officer

● Opportunity for role advancement based on performance

● Exposure to all aspects of commercial operations in a medtech startup

● Development of both technical and business skill sets

How to Apply

Qualified candidates should submit their resume, cover letter, and a brief statement of their career aspirations in the medical device industry to [email address].

Aevice Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

RESPONSIBILITIES:

Manpower:

• Manage clinic staff roster & manpower, with reasonable and fair planning of their work involvement in support of the business

• Request for hiring (where applicable)

• Annual staff appraisal

Expenses and financials:

• Manage clinic expenses, such as, but not limited to

- excessive inventory, consumables, expiring drugs, wastages, utility

• Ensure all patient billings and invoices are accurate

• Ensure clinic’s daily financial settlement is done properly, and all takings for the day are accurately accounted for

Work standard:

• Manage staff to deliver customer service excellence and patient satisfaction

• Ensure regular stock-taking is done accurately, based on the agreed frequency

• Manage teammates’ overall work performance, such as, but not limited to

- punctuality, accuracy of work, team player

Clinic and suppliers:

• In discussion with reporting officer, execute plans for minor repairs, furniture replacement or any facility needs

• Ensure regular preventive maintenance of equipment and air conditioning servicing in clinic

Interested applicants, send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Mon to Fri 8.30am - 5.30pm

Key Job Objective and Job Responsibility:

To properly discharge responsibilities in undertaking Singapore Office general office administration function in order to ensure the facilitation and provision of effective, efficient and reliable administrative logistical support for company with a view to achieving the company’s growth & objectives.

Job Descriptions:

1. To take up the Administration function of the Singapore Office with the objective of providing effective, efficient and reliable administrative support for all divisions / departments of the company.

2. To manage the staff accommodations, as well as office leasing and manage renovation projects of Singapore Office.

3. To review and update Administration Operation Manual (“Admin Manual”) of the Administration Department with the view and objective towards standardization and unification for all group company offices.

4. To ensure the managerial and administrative responsibilities of the Administration Department are in strict compliance with Admin Manual. To conduct review of the Admin Manual at least once a year to ensure the Admin Manual is up to date.

5. To prepare and submit the administrative expenses annual budget for Singapore office in order for the general administration expenses to be incorporated into the overall group company Establishment budget; and to monitor the budget control in co-ordination with all divisions / departments.

6. To manage housing and hotel accommodation arrangements in Singapore, including sourcing the best possible quotations, for visitors and expatriates of the Group.

7. To manage the review of contracts and leases from equipment and service providers, office premises and accommodation providers, etc. for Singapore office.

8. To provide support and coordinate for the company events.

9. To handle and support visa applications and administration work

10. To assist and report to Manager, to provide necessary support in collaborating with the Administration team of all Group company offices.

11. To perform additional duties to meet both the company & department’s needs as desired.

Requirements:

• At least 2-5 years working experience in administration role

• Work independently as well as team player

• The role requires to coordinate and support counterpart in China and Hong Kong

• Good communication skills and able to initiate for improvement

1) Managing front desk phone calls and emails.

2) Collection and settlement of payment.

3) Check and confirm orders.

4) Provide service to customers enquiries.

5) Ensure and monitor the need of the operation.

6) Check customers ledger and ensure all direct billing folios are authorized and proper correspondences.

7) Provide informations about company and its services.

8) Anticipate customers needs, respond promptly, maintain positive customers relations and ensure customers satisfaction at all times.

9) Perform all other adhoc duties as and when required.

10) Willing to take on rotating shifts jobs including Saturdays, Sundays and Public Holidays.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Diploma or associate’s degree in electrical engineering, Marine Engineering, or a related field. Degree is preferred but not required.
• Minimum of 5 years of hands-on experience with Energy Storage Systems, high-voltage systems, and power electronic equipment, preferably in a marine or industrial setting. Proficient in working with high- voltage systems and power electronics.
• Able to write Technical Reports
• Familiarity with software updates, diagnostics, and troubleshooting of control systems.
• Proficient in the use of MS Word and Excel.

Job Description:

The primary focus of this role is on the engineering, maintenance, commissioning, and troubleshooting of Energy Storage Systems (ESS) for battery electric vessels and charging stations. The successful candidate will work closely with ESS suppliers, perform hands-on fieldwork with high-voltage systems, and ensure the safe and efficient operation of power electronic equipment. This role requires extensive field experience, strong knowledge of electrical systems, and a commitment to maintain the highest standards of safety and performance uptime for marinEV vessels.

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Job Responsibilities & Duties

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),

within Service Levels and to deliver pleasant Customer Experiences

Follow-up on all outstanding incidents/cases

Logged all calls reported into the case management system.

Maintains and accurately update customer’s enquiry, problem and resolution into the case management system.

The following would depend on the experience of the candidate and on need basis:

Generates management reports.

Provides assistance and guidance to junior colleagues.

Perform other duties as assigned

Minimum Years/Type of Experience:

Minimum 1 year of call center experience

Having good communication skills (speaking and writing)

Ability to multi-task e.g. on the call and keying in to the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.

Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.

Working Hours

Able to work staggered office hours on rotation and 5.5-day work per week (alternate Saturdays and 5th Saturdays)

Staggered office hours for Mon to Fri: 8 am – 5 pm, 8.30 am – 5.30 pm, 9 am – 6 pm, or 11 am – 8 pm

Staggered office hours for Saturday : 8 am – 12 pm, 8.30 am – 12.30pm, 9 am – 1 pm or 10 am – 2 pm