Job Description & Requirements
1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
Handle emails as assigned by team leader
Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public
Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Language: Mandarin & English

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days.

Shift: Candidate is expected to work on rotating shift.

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9pm to 6pm, 11am to 8pm, 12.45pm to 10.45pm.

FULL TIME/ PART TIME POSITIONS OPEN!

XI TANG Singapore is an authentic Hongkong style dessert cafe that serves a menu which includes:
● Main Courses
● Hot & Cold Desserts
● Drinks

Job Responsibilities:
Preparation for opening and closing of shop
● Serve food and beverages promptly and courteously
● Clear and reset tables after guests have finished dining.
● Maintain brand and outlet SOPs to enhance productivity and service quality across all outlets
● Ensure compliance to food safety, hygiene and sanitation standards

Job Requirements:
● Singaporeans and PRs only
● SFA Basic Food Hygiene Certification is required
● Good customer service and willing to learn attitude

Staff Benefits:

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Electrical Engineer/Field Service Engineer (Marine/Electrical)
• Working Location: Tuas West
• Working Hours: Monday – Friday, 8 am – 5.30 pm (One Saturday per month, 8 am – 12 pm)
• Salary Package: Up to $3,300 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Carry out testing and commissioning related to marine propulsion systems, power generation systems (Marine and Land), deck machinery, etc.
• Conduct hands-on fault diagnosis, troubleshooting, and maintenance of marine systems/components in workshops and on-board vessels.
• Perform hands-on work in mechanical repairs, installation, and removals.
• Provide support to the project team on the implementation of new projects.
• Provide technical support to customers.

APPLY NOW!!!

• Minimum 2 years of related experience.
• Minimum Higher Nitec in Electrical Engineering, preferably Major in Power.
• Proficient in Microsoft Office.
• Candidates with experience in Electrical Control Systems are preferred.
• Comfortable with traveling (Anchorage/Local/Overseas) on short notice and at odd hours.
• Comfortable with working outdoors and onboard.
• Inexperienced candidates are welcome to apply, as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65623 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Responsibilities:

1. Tea Service & Customer Care:Greet and seat customers, ensuring a welcoming environment.
   Take orders and serve tea following traditional Chinese tea ceremonies.
   Explain tea offerings and recommend teas based on customers' preferences.
   Maintain cleanliness and proper table setup.
   
2. Tea Education & Demonstrations:Conduct tea appreciation sessions and live demonstrations of tea brewing methods.
   Educate customers on the history, culture, and health benefits of traditional Chinese tea.
   Train customers in proper tea brewing techniques and the etiquette of tea ceremonies.
   
3. Teahouse Operations:Assist in setting up and organizing tea events and workshops.
   Maintain inventory of tea leaves, utensils, and other related items.
   Support in promoting traditional Chinese tea culture through various in-house activities.
   
4. Customer Experience Enhancement:Share knowledge on different tea types and regional varieties, guiding customers through tasting notes and tea pairings.
   Ensure a high level of hospitality and interaction with both regular patrons and new visitors.
   
5. Administrative Support:Handle reservations, payments, and customer queries.
   Help in the daily upkeep and smooth running of the teahouse.
   

Key Accountabilities:

• Manage and process regional claims submitted by RRS Asia service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as the retrieval and return process for warranty items with service partners.
• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Work closely with internal stakeholders such as Customer Support and Warranty team, to ensure efficient claim processing and resolution.
• Ensure all documentation is accurately recorded and filed in accordance with company policies and regulatory requirements.
• Maintain an organized and up-to-date database of warranty claims.
• Process payments to service partners and billing to Germany for approved claims.
• Supports the Customer Care Centre by accelerating the ordering and delivery of critical spare parts to Distributors and Service Partners, ensuring quick restoration and functionality of engines and equipment.

Qualifications and Skills:

• Degree or Diploma in Mechanical Engineering or Business Administration.
• 3 years of experience in Service-related administration.
• Proficient with MS Office and knowledge with SAP usage.
• Preferably with engineering background and knowledge in engine systems.
• Strong interpersonal and good communication skills, with the ability to effectively manage various stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record-keeping.

Full Time & Part Time Service Crew

要会中文

职位描述：
• 补充餐巾、餐具和补充调味品等用品
• 协助客户订购
• 为顾客提供食品和饮料
• 顾客用餐完毕后清理桌子
• 熟悉POS及配送系统
• 履行开盘和关盘职责
• 洗碗

要求：
• 该职位需要 1 年相关工作经验
• 新加坡人/PR
• 会中文

全职工作:
• 薪资：每月 SGD 2,500 - SGD 2,800
• 每周工作6天（愿意在周末和公共假期工作）

兼职工作：
• 薪资：每小时 SGD 13 - SGD 15
• 最小每周做工2天（愿意在周末和公共假期工作）

Job Description:

• Replenish supplies such as serviette, table ware and refill condiments
• Assist with customer ordering
• Serve food and beverages to customers
• Clean tables after customers have finished dining
• Familiar with POS and food delivery system
• Perform opening and closing duties
• Dish-washing

Requirements:

• Working Hours 10AM - 9PM (2 hours break)
• 1 year of relevant work experience required for this role
• Singaporean/PR

Full Time Service Crew:
• Expected salary: $2,500 - $2,800 per month
• 6 days work week (Able to commit weekends and PH)

Part Time Service Crew:
• Expected salary: $13 - $15 per hour
• Min. 2 days per week (Able to commit weekends and PH)

Job Description

• Industry/ Organization Type: Freight Forwarding / Transportation
• Position Title: Customer Service Executive (Freight Forwarding)
• Working Location: Jurong East
• Working Hours: 5.25 days (Monday to Friday 9 AM - 6 PM, Alternate Saturdays half day)
• Salary Package: Basic Salary up to $3,000 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Coordinate shipment schedules, bookings, and document preparation required for international shipping (air, sea, and road transport).
• Ensure accurate and timely data entry for tracking shipments, processing orders, and providing quotes.
• Work closely with customs brokers to help clear goods through customs, providing necessary documentation and information as needed.
• Monitor shipments from the point of origin to the final destination, proactively communicating any delays and managing client expectations.
• Develop and sustain strong relationships with clients, understanding their needs and offering solutions to enhance their logistics experience.
• Resolve any issues that arise during the shipping process in a timely and effective manner.
• Prepare reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Experience in Shipping/Logistics within the freight forwarding industry is preferred.
• Excellent communication and interpersonal skills, with the ability to handle inquiries and negotiations diplomatically.
• Basic understanding of international trade, shipping regulations, and documentation.
• Ability to problem-solve and provide timely resolution to customer issues.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68609 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities:

Provide administrative support for the daily operation of the Medical Aesthetics Clinic including but not limited to the following :-

• Competent in the handling of telephone calls and WhatsApp messages to clients
• Administer appointment scheduling efficiently
• Uphold professional front desk procedures in the handling of clients. Able to provide exceptional client-care service
• Able to handle the POS system. Computer savvy
• Able to comprehend and articulate the services provided by Rexults Aesthetics
• Assist in the follow up of ongoing in-house promotions and activities
• Prepare sales and other relevant reports as required by management
• Manage stock inventory effectively, follow requisition standards and ensure compliance

Pre-requisites:

• Minimum ITEC/Diploma in Office Administration, Hospitality / Tourism / Spa & Wellness or equivalent and above
• 2-3 years' customer service/ front desk/ reception experience, preferably in retail / hospitality industry
• Possess a good command of spoken and written English.
• Able to converse with our Mandarin or Bahasa speaking clients.
• Must be PC Literate – Proficiency in MS OFFICE (Word/Excel/PowerPoint)
• Able to work independently and multitask with minimum supervision
• Organized and have a meticulous attention to details
• Is sincere, warm and able to work as a team
• Willing to work full day on Saturdays
• Work location: Orchard

Interested applicants, please send your detailed resume with employment history, recent photo, at least two contactable employer references and date of availability.

We would like to thank all candidates in advance on their interest for this position and regret that only short-listed candidates will be notified.

The Workplace Experience team supports the frontline operations and communications outreach across the three primary locations. The proposed manpower will be required to operate on-site services and the scope of work, but not limited to, is as follows:

• Provide on-site support various teams within organization
• Provide on-site frontline concierge service
• Provide on-site support for room and AV/IT systems management
• Support with provision of office supplies and employee indents through vending and parcel locker machines at the three primary locations when needed.
• Provide administrative and operational support for the daily topping up and up-keeping of pantries located at various floors across three primary locations.
• Manage the daily operations of the gym, including timely follow-ups on any maintenance works required to the infrastructure.
• Provide administrative support and content to drive the monthly promotion
• Provide administrative and operational support to plan, organise and conduct up to two monthly complimentary employee-related initiatives to improve employee productivity across the three buildings, such as sourcing and deployment of food trucks.
• Provide on-site wayfinding/assistance (e.g. lost-and-found) for public visitors at the Public Concierge, the proposed manpower will escalate the service requests/status enquiries/feedback to the middle office via the Employee Relationship Management System (ERMS) for case resolution
• Provide logistics and AV support for events organised within the three primary locations when needed.

Requirements:

• Diploma in Business Management or relevant discipline
• Strong service excellence mind-set
• Good knowledge of Microsoft Office software/applications (e.g. Excel) will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,200 - $2,700
• Performance Bonus
• 14 Days Annual Leave
• Duration: 1 Year (renewable yearly up to 5+5 Years)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Care Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary (Up to $3,200) + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills.
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Supply Chain
• Position Title: Customer Service Specialist
• Working Location: Tampines (Transport Provided)
• Working Hours: 5 Days (Mon - Fri; 8 AM - 5 PM)
• Salary Package: Basic Salary + AWS + Variable Bonus
• Duration: 3-Months Contract

Key Responsibilities

• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

APPLY NOW!!!

• Excellent communication skills
• Competent with MS Office and computer skills.
• Preferably with at least 1 year of relevant work experience.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66066 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Position: Assistant Service Engineer / Service Engineer

• Working days: 5 days, 9am to 6pm (might need OT)
• Location: Woodlands & Tampines (customer site) / Changi North (our in-house repair centre)
• Salary range: $3,000 - $4,000

Requirement:

• Aircon/Refrigeration experience is a MUST.
• Flexible and able to Support Overtime
• Able to Travel Oversea within short notice.

Job Scope:

• Involve in Semiconductor Equipment Installation & Repair
• Chiller Repair
• Write Service Report
• Liaise with customer.
• Ad-hoc duty assign

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Industry/ Organization Type: German MNC Precision Engineering Company
• Position Title: Service Technician x 2 pax
• Working Location: West – Tuas (Nearest MRT: Gul Circle) / Company transport provided at CCK/ Lakeside MRT
• Working Hours: 5 days (Monday to Friday: 8.30 am to 5.30 pm)
• Salary Package: Up to SGD SGD2500 + Allowances + AWS+ Variable Bonus (Good company benefits)
• Duration: Permanent

Key Responsibilities

• Adhere to prevailing Company SOPs including service KPIs
• Carry out indoor and outdoor service jobs (repair, troubleshooting, inspection, modification, warranty checks)
• Disassemble canceled units for stock return

APPLY NOW!!!

• Min. O level or ITE in Engineering
• Min. 1 year of working experience in repair work required
• Willing to be on standby for ad-hoc service activation after office hours with OT pay
• Must be willing to travel to client sites, with transport reimbursement provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67598 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Candidate is expected to carry out Test Board Maintenance activities (Visual inspection, testing, framing, rework, washing, drying, packing etc)

Candidate is also expected to identify issues by recognizing data trends and to be able to read diagram and information from circuit.

Candidate must be driven and able to work independently and systematically to maintain delivery of excellent services.

Basic mechanical, electrical and programming knowledge is preferred to facilitate troubleshooting and root cause analysis.

Responsibilities and Duties

• Repair and maintenance of Test Board
• Maintain max passing yield results
• Test Board Maintenance activities (Perform socket replacement and testing)
• Identify Issues
• Reporting of service activities
• Management of spare socket inventory

Requirements

Service Engineer – Diploma in Engineering

Technical Specialist – Diploma in Engineering

Strong in hands-on, able to work independently with minimum supervision

Able to do soldering work on tiny component

Technical Specialist will assist Service Engineer in above duties. Diploma holders demonstrating good technical capabilities will be considered for Service Engineer

Responsibilities:
• Greet customers, make suggestions, and present the menu
• Take orders and send them to kitchen staff via POS system
• Ensure quality service in the dining room and when serving meals
• Prepare order bills, receive payment, make the change to orders, and assist in the opening & closing
• Take reservations and greet the take-out counter customers
• Organize your work and work area professionally
• Clean and clear the dining room tables
• Do all other tasks as required by the Manager

Requirements:

- With/without relevant experience in F&B Service.

- Training will be provided.

- Willing to learn

- Excellent customer service and hospitality skills

- Good communication and interpersonal skills

- Positive and approachable attitude

Work Schedule:

- Able to commit 3 to 4 days per week (including one weekend)

- Working hours - Minimum 5 hours (Half-day) to Maximum 10 hours (Full-day) per day

between 10.30 am and 10.00 pm

- Staff Meal Provided (Full day shift)

Salary:

^ Hourly Rate: from Monday to Sunday = $11 - $13 (based on experience)

Public Holiday = $16.5 - $19.5 (1.5 of the respective rate)

Locations:

# Millenia Walk

Able to start work immediately.

Job Description

• Industry/ Organization Type: Food Manufacturer
• Position Title: Sales Specialist
• Working Location: Kallang
• Working Hours: 5 Days, Mon – Fri (8.30 am – 5.30 pm)
• Salary Package: Basic Salary + Monthly Bonus
• Duration: Permanent

Key Responsibilities

• Meet monthly sales goals for assigned accounts within the Food Service Channel.
• Identify and pursue new business opportunities by targeting specific districts and sub channels to broaden product distribution.
• Maintain and grow existing accounts, driving percentage growth in sales.
• Provide weekly updates on potential accounts, including clear action plans and timelines.
• Collaborate with assigned accounts to maximize sales and distribution, ensuring monthly targets are met.
• Work in partnership with the Marketing team to align sales efforts with brand objectives.
• Coordinate with the Supply Chain team to forecast stock needs, ensuring availability during peak seasons to meet sales goals and fulfillment targets.
• Liaise with the Finance team to resolve billing issues and clear outstanding accounts.
• Monitor and control trade spending, ensuring adherence to budget limits.
• Any other tasks assigned by management.

APPLY NOW!!!

• Minimum 2-3 years of Sales experience, preferably in the Food Service/ F&B Industry.
• Proven ability to develop sales strategies and plans to drive business growth.
• Good proficiency in MS Office and SAP.
• Excellent communication, interpersonal, and presentation skills.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69951 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

RESPONSIBILITIES

• Assist customers with after-sales service issues (spare parts & repairs)
• Handle customer complaints & issues promptly and accurately
• Provide ideas to improve customer experience
• Ensure proper documentations to avoid delays
• Liaise closely with pertinent departments to resolve the issue
• Other ad-hoc duties as assigned

REQUIREMENTS

• Excellent customer service skills
• Good team player, mature, independent, multi-tasker, initiative, meticulous, proactive and positive working attitude
• "N" Level, “O” Level, “A” Level
• Proficient in MS Office applications (Word & Excel)
• Bilingual, preferred
• Ability to start work within short notice
• Entry level candidates are welcome to apply

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Assist the Manager in daily management
• Overlooking the daily functions of the business
• Creating short and long-term operational goals
• Cooperate with different departments
• Familiarize with all departments’ operations
• Suggesting improvements needed in different operations
• Maintaining a healthy relationship with clients and stakeholders
• Communicating with executives and upper management regularly
• Any other duties as assigned

JOB REQUIREMENTS

• Minimum Diploma and above
• Willing to learn and flexibility to adapt to working environment
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Monday to Thursday: 9am to 6.15pm | Friday: 9am to 6pm | One Saturday Per Month: 9am to 1pm

Job Description:

• This is a full time role for an Insurance Operations Executive located in Alexandra Road. Our client is one of the leading car rental agency in Singapore and you will be responsible for assisting the Insurance Operations Manager with administrative tasks related to motor and general insurance. Responsibilities include liaising with insurance companies, customers, and coordinating new or renewal quotations. The role also covers handling insurance sales in the showroom and managing insurance renewals from the existing customer database. Key duties include processing insurance documentation, maintaining ethical business practices, and ensuring both customer and company needs are met. Additional ad-hoc duties may be assigned as required.

Qualifications:

• Minimum GCE 'O' level cert and above
• Certificate in General Insurance (BCP.Comgi,PGi) will have an added advantage.
• At least 2 year(s) of working experience in the related field is required for this position

• Provide strategic leadership and direction to the operations division and supervising Singapore personnel to achieve the operations key performance index and the required service standards. • Monitor and analyse the Income & Expenses of the service operations, establish business controls and provide solutions to reduce cost and increase revenue. • Manage the customer services and relationship through providing regular feedback and periodic operations review with clients to optimize quality of service, business growth, and customer satisfaction. • Communicate with Engineers • Defines roles and responsibilities, plans for the department’s future needs and operations; counsels and discuss with managers on performance • Coordinating with Site Managers on manpower planning and arrangements • Challenge for more business opportunities and expand service contracts in various fields to increase revenue. • Promoting company services and sales of machines parts • Ensuring safe and secure work environment for all employees • Ensuring compliance in all procedures including documentation • Attending and preparing documents for audit by customers • Any other duties assigned by the Director

Overview

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? P&G Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for Vietnam via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Senior Brand Manager or Brand Director for the Category or Business Unit. You will work extensively with colleagues from Analytics and Insights, Sales, Communications, Finance,
Research & Development etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.), and deploy/guide the delivery team for execution
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Role Requirements

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities
• Knowledge of Vietnamese market will be a plus as the role requires you to work on our product branding and executions related to the Vietnam market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Responsibilities

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant

We are looking for a Senior Technical Program Manager to manage key IT projects.

The Senior Technical IT Program Manager will lead and coordinate large-scale IT projects, driving cross-functional teams to deliver technology solutions that meet business objectives. This role requires deep technical knowledge, excellent communication, leadership skills, and the ability to manage multiple, simultaneous projects while ensuring quality, scope, and timelines are met.

Job Duties

· Technical Strategic Program Manager to drive programs on Data Centre Consolidation & Infrastructure Modernisation.

· Ability to manage multiple complex projects in a fast-paced environment.

· Strong negotiation and influencing skills, with experience working in a cross-functional environment.

• Demonstrate Strong analytical, problem-solving, and decision-making skills.

· Technical expertise in cloud computing, system architecture, and emerging technologies.

· Strong organizational skills and attention to detail.

· Demonstrate excellent leadership, communication, and interpersonal skills.

· Leadership & Executive Collaboration, Business Alignment

· Drive the Technology Transformation, Migration, Consolidation, Optimization Roadmap and Planning Strategies.

· Responsible for Vendor management

· Demonstrate Cost Optimization and Management

· Has Banking Regulatory & Compliance awareness.

Responsibilities

Program/Project Management:

• Lead the end-to-end delivery of multiple IT programs/projects, ensuring timely and on-budget execution.
• Develop comprehensive program plans, including milestones, deliverables, and risk mitigation strategies.
• Manage project scope, schedule, and resources, ensuring alignment with strategic business objectives.
• Coordinate and collaborate with technical teams, including software engineers, IT architects, DevOps, and infrastructure teams.
• Monitor and control program budgets, risks, and progress, providing regular status updates to stakeholders.
• Lead change management activities to ensure smooth implementation and adoption of new systems.

Stakeholder Management:

• Act as a point of contact between business leaders, IT teams, vendors, and other stakeholders.
• Facilitate communication and collaboration across teams, managing expectations and resolving conflicts.
• Provide detailed program reports and dashboards to senior leadership, ensuring transparency and alignment with business goals.

Risk and Issue Management:

• Identify, assess, and mitigate risks and issues that could affect project success.
• Implement risk mitigation strategies and contingency plans, adjusting the program plan as needed.
• Resolve escalated issues, providing leadership and guidance to the project team.

Technical Leadership:

• Ensure that technical solutions meet business needs and are aligned with enterprise architecture standards.
• Guide technical teams in solution design, deployment, and troubleshooting.
• Provide input into long-term technology strategy, identifying opportunities for innovation and improvement.

Team Leadership and Development:

• Mentor and lead project managers and other IT professionals, promoting best practices in project and program management.
• Foster a culture of continuous improvement within the team, encouraging innovation and collaboration.

Requirements

· Bachelors (Must), MS in Technology (Preferred)

· Project Management Experience of 10+ years, Total experience of 15+

· Transaction Banking Experience with 1 or more of these areas - Trade Finance, Supply Chain Finance, Core Banking.

· Proven track record of delivering large-scale IT programs, preferably in a technical or software development environment.

· Strong understanding of IT infrastructure, software development lifecycle (SDLC), cloud technologies (Azure, AWS, etc.), and cybersecurity best practices.

· PMP, PRINCE2, or similar project management certification is highly desirable.

· Experience with Agile methodologies (Scrum, Kanban) and DevOps practices.

· Technology awareness in the areas of data centre & Infrastructure such as Compute/Storage/Network Virtualizations, Cloud technologies, HCI, SDWAN, IT Operations etc.,.).

· Solid technical background, with understanding or hands-on experience in IT infrastructure, networking and public cloud technology. Able to demonstrate hands on technology experience prior to project management in their career.

EA License # 14C6941