Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Requirements:

• VERY Strong leadership skills
• Able to command and handle a staff of 20 people
• Have good Customer service
• Familiar with multi-function printers and photocopier machine's features and specifications is AN ADVANTAGE

Responsibilities:

• Data encoding
• Inventory of copier machines
• Knowledge of accounting is A MUST
• Knowledge in using AUTOCOUNT accounting software is an advantage
• Issuance of invoices
• Collection of payments from customers
• Will perform HR functions such as interviewing, hiring and processing the employment

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

Role Description

This is a full-time role for a Customer Service Officer at SH Cogent Logistics Pte Ltd. The Customer Service Officer will be responsible for day-to-day tasks such as processing shipping documentation, providing customer service to clients and ensuring smooth operations throughout the container haulage process.

1. Attend customer inquiries and ensure accurate capture of job requirements for all orders.

2. Advise customers on delivery schedules and inventory-related matters.

3. Maintain business relationships with customers and manage customer accounts at a higher level.

4. Communicate customer requirements to the Operations team for execution.

5. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

6. Create trucking jobs and monitor their progress to ensure deadlines or specified dates are met.

7. Handle all documentation and administrative duties, ensuring proper filing of invoices and job sheets.

8. Ensure the accuracy and precision of billing processes and maintain billing system data integrity.

9. Assist in accounts receivable processes, including billing, issuing invoices, debit notes, and credit notes.

10. Maintain and update inventory reports and undertake monthly account closings.

11. Support senior management by gathering data and figures for financial or relevant reporting.

12. Communicate and coordinate with appointed third parties regarding job orders.

13. Assist in permit declarations for job orders when required.

14. Assist in preparing ad-hoc quotations or commercial rate requests.

Requirements

1. Diploma or equivalent in logistics, supply chain management, business administration, or a related field.
2. Minimum 1 year of experience in customer service/ shipping documentation role in a 3PL company.
3. Strong knowledge of Hauler operations, transportation logistics, and customs clearance procedures in Singapore.
4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and external partners.
5. Experience with TradeNet is a plus.

Others Information:

1. Alternate Saturday
2. 2 ways transport from Jurong East MRT
3. Daily meal subsidy
4. In-house gym & entertainment room
5. Dental, medical, insurance benefits

Job Purpose

The incumbent will oversee the manpower fulfillment and day to day site operations, ensuring Client Success is achieved by executing and following through on operational, recruitment, rostering and reporting responsibilities.

Description of Responsibilities

Operations

Comprehend operational requirements from Client

Communicate implementation method with Supervisors

Follow through on implementation ensuring adherence

Manpower Planning and Rostering

Comprehend manpower requirements and rostering

Advertise and recruit required manpower without over deploying

Onboard new hires on their first day on site

Rostering and Attendance

Prepare the duty roster 2-weeks prior

Distribute the duty roster 1-week prior

Ensure duty roster is adhered to and discipline accordingly if not

Reporting

Prepare all necessary reports and attendance sign-in documents for use

Ensure attendance sign-in is accurate and complies to requirements for ease of billing

Archive all attendances and reports in an organized manner (site and in HQ)

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

As an Assistant Manager / Conservatory Operations, you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories.

You will be required to manage multiple stakeholders including horticulture vendors, collaboration partners and cultural groups who may be involved in the floral displays.

You will manage and contribute to programs and activities to provide a more immersive experience for our visitors through our floral displays.

Requirements:

• Degree in Horticulture/ Botany/ Plant Science/ Environmental Science-related discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Manage the operations department, leading a team of over 10 staff members.
• Ensure the seamless execution of daily air and sea shipment operations.
• Resolve operational challenges and address issues promptly and effectively.
• Uphold discipline and professionalism within the operations team.
• Possess in-depth knowledge of Singapore Customs regulations, airlines, and shipping lines.
• Exhibit self-motivation, independence, and a proactive attitude toward work.
• Be open to working overtime when required.
• Have a minimum of 1 year of experience as a manager or team lead in the freight forwarding industry.
• Be well-versed in import and export procedures for both air and sea shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

· Administrative Support:

o Oversee and manage administrative duties within the F&B department, including managing schedules, calendars, and meetings for the management team.

o Draft and prepare reports, memos, and correspondence related to F&B operations.

o Handle internal communication and client communications to ensure smooth workflow.

· Operational Coordination:

o Assist if needed in the implementation of daily, weekly, and monthly operational plans or ad-hoc projects

o Monitor and track inventory levels, ordering of supplies, and ensure stock is adequately maintained.

· Budget and Financial Support:

o Assist with budget preparation, tracking expenses, and respective reporting formats for the clients

o Prepare and maintain financial documents, such as invoices, receipts, and payroll records.

o Assist in cost control and help identify areas of improvement in cost management.

· Compliance and Quality Assurance:

o Ensure F&B operations adhere to health and safety standards, company policies, and legal regulations.

o Monitor and track maintenance schedules for equipment, ensuring proper functioning and reporting any issues.

o Assist in the preparation for audits or inspections, ensuring all necessary documentation is available and accurate.

· Customer Service and Relationship Management:

o Act as a liaison between the F&B department and guests or clients, addressing administrative concerns and ensuring satisfaction.

o Handle customer feedback or complaints in a timely and professional manner.

Duration: 1 year

Location: One north

Working Hours: Monday - Thurs 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Secretariat duties for the funding initiative, including running of grant calls, convening of evaluation panels and engagement of government stakeholders
• Executing policies and processes pertaining to the administration of the funding initiative
• Communication of the funding initiatives' policies and processes to public sector research performers
• Liaising with grantees on pre and post award matters
• Regularly reviewing progress of awarded grants to ensure that KPIs, milestones and budget utilisation is on track
• Building excellence in grants management through the development, refinement and implementation of best practices, within company and through working with other funding agencies
• Other ad-hoc duties that may be assigned

Requirements:

• Good tertiary degree
• Minimum 2 years' experience in public sector policy/planning/governance roles
• Experience and/or keen interest in work related to governance and policy, especially in the research & development sector
• Strong problem solving, analytical and systems thinking abilities
• Resourceful and independent
• Able to work collaboratively with internal and external stakeholders

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Oversee the operations department & leading a team of 10+ staff members.
• Ensure smooth daily operations for both air and sea shipments.
• Address and resolve operational challenges and issues effectively.
• Maintain discipline and professionalism within the operations team.
• Possess strong knowledge of Singapore Customs, airlines, and shipping lines.
• Demonstrate self-motivation, independence, and a proactive work approach.
• Be willing to work overtime when necessary.
• Have at least 1 year of managerial or team lead experience in the freight forwarding industry.
• Be familiar with import and export processes for both air and sea shipments.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

• Competitive salary and performance-based bonuses
• Opportunities for professional development and career growth

About Our Client

Our client, a global leader in shipping and logistics who is looking for a Business Operations Project, Senior Manager to drive process improvements, automation and digital transformation within their organization.

Job Description

• Lead various projects focused on process automation, design optimization, digitalization and process standardization.
• Conduct ad-hoc analyses of performance metrics to identify improvement opportunities.
• Collect, evaluate and implement new ideas that add value to the business.
• Oversee the end-to-end implementation of strategic initiatives.
• Partner with stakeholders to ensure alignment and successful project execution.
• Drive change management and ensure adoption of new processes.

The Successful Applicant

• Degree in Business Administration, Logistics, Supply Chain or a related field.
• At least 8 - 10 years of experience in project management within shipping/ logistics industry.
• Experience with Business Process Management, automation projects and Big Data management (Power BI / Tableau).
• Strong analytical, communication and interpersonal skills.
• Ability to influence stakeholders and lead discussions to drive results.
• Self-driven, proactive and able to work independently with minimal supervision.

What's on Offer

• Be part of a forward-thinking, innovative team.
• Competitive compensation and benefits.
• Opportunities for professional growth and development.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-112024-6603970

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities:

• Support Operations Manager in ensuring effective mall operations and maintenance.
• Prepare budgets, manage maintenance contracts, and oversee expenses.
• Coordinate Asset Enhancement Initiatives, tenant renovations, and promotional activities.
• Lead technicians and vendors while addressing feedback and service requests promptly.
• Serve on the Emergency Response and Environmental Health Safety (EHS) teams for risk assessments and safety audits.

Job Requirements:

• Degree/Diploma in Engineering, Real Estate, Facilities, or Estate Management.
• Strong initiative, leadership, and interpersonal skills.
• Resourceful, systematic problem-solving, and ability to meet tight deadlines.
• Effective communication skills and flexibility to work beyond standard hours.
• Open to learning and potential lateral movements between asset classes based on business needs.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume.
• All shortlisted candidates will be contacted.

Jason Ng
Direct Line: 6697 7967
EA License No: 91C2918
Personnel Registration Number: R23113333

Senior Manager, APAC Market & Clearing Operations, Singapore

The APAC run team is responsible for ensuring the smooth running of LCH clearing services within the APAC time zone. It is the first point of contact of to resolve issues for members, clients and regulatory authorities and has the ultimate responsibility of ensuring a positive client experience across LCH products. The team works closely with internal and external partner to ensure operations are run efficiently and resiliently, and queries and issues are followed through to resolution. The candidate should maintain a good working relationship with Central Banks, PPS Banks, Concentration Banks, Custodians, Members and Clearing brokers, as well as internal partners. This is a highly visible role, working with sales and marketing as well as senior management.

The successful candidate should possess proven experience in clearing and related trade workflow and Collateral management. Examples include various life-cycle events across the services such as margin runs, compression offering and portfolio transfers. They should have experience leading a team, the ability to work to timeframes, and be able to influence partners across geographical locations. They should be pro-active, confident and well-presented and take ownership of processes in their remit.

As a People Leader, they be will responsible for ensuring they and their team deliver the running of core business processes, applying expertise and managing partners where vital.

Role Responsibilities & Key Accountabilities:

• Applies expertise and past experience to resolve high-risk, business-critical operational risks in an accurate and timely manner, utilising communications and corrective actions to limit the operational, reputational and financial impact on the Group
• Applies experience to predict and prevent future operational issues, staying abreast of and implementing internal and external best practices
• Builds and maintains good relationships with partners internally (Compliance, Risk, sales, etc.) and externally (e.g. clients, regulators, vendors), improving the reputation of LSEG
• Produces and interprets management reports for senior partners, analysing and explaining favourable and adverse outcomes
• Coordinates large, complex planned and unplanned process changes and product/service developments, ensuring all vital testing is conducted
• Partners with internal teams to explore and build the operational configuration of new products, ascertaining the feasibility, cost, impact, and operational requirements of the project
• Contributes significantly to large-scale projects and change initiatives outside of own day-to-day responsibilities, utilising subject matter expertise to advise on the operational change requirements
• Leads the performance and development of an Operations team
• Deputises at key meetings and as necessary.

Minimum Requirements

• Undergraduate degree or equivalent experience, ideally with a degree in finance or business related
• In-depth understanding of end to end trade flow for Interest Rate Swaps with proven experience within an Investment Bank or Financial Institution in one of the following areas;
• Client Services/ Middle Office
• Treasury/Collateral
• Risk management/ product control
• Clearing and Settlement
• Strong analytical and problem-solving skills, with excellent attention to detail;
• Strong communication skills, both oral and written;
• Able to work in team environment and demonstrate working to deadlines;
• Strong numerical proficiency (advanced Excel user);
• Experience with using Murex and/or Calypso an advantage;
• Knowledge and understanding of Austraclear, RITS, MAS payments systems, and SWIFT messaging would be an advantage;
• Able to establish and maintain relationships at all levels both within and outside the organisation.

Job Overview

We are seeking an experienced Senior Business Operations Manager to oversee and enhance the operational aspects of our organization. This individual will play a key role in streamlining processes, driving efficiency, and ensuring alignment with business goals. The ideal candidate has strong analytical skills, leadership capabilities, and a proven track record in managing business operations.

Key Responsibilities:

1) Sales & Marketing management

Budget preparation

Plan, develop and execute sales strategies and activities within Singapore (Including retail)

Sales analysis and sales progress monitoring

Oversee the development of marketing campaigns and promotions, Social Responsibility and Sustainability, ensuring alignment with business goals.

Enhance after-sales-service in respective region

2) Develop new customers and markets

Explore potential customers – local and overseas

3) Products pricing management

Establish and revise pricing, monitor price competitiveness and x-rate for products

4) Reports Preparation – Sales, Marketing and management report.

5) Market visit- SEA, India and Maldives etc

6) Contract management (sales & purchase, after sales service agreement, tester agreement)

Job Requirement:

- Proficient Skills of English, Chinese, and Japanese (Min. N2 level)

- Experience in fishing equipment or related industry

- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

- Minimum 10 years working experiences in Japanese company.

- Management experience of 5 years or more, with a minimum staff of 10.

- Strong Leadership skills with the ability to inspire and manage diverse teams.

- Ability to analyze data, identify trends, and make data-driven decisions,

We are seeking a highly quantitative, process and detail-oriented Program Manager to join the central team of our APAC Sales Strategic Planning & Operations (SSPO) Team. The mission of the APAC SSPO team is to maximize business performance by being the objective, trusted partner to the sales organization – through strategic planning, driving critical projects in partnership with cross functional teams and operational excellence. The successful candidate will be part of the central APAC SSPO team. The central team covers reporting, planning and operational processes and works with the broader APAC SSPO team and other cross functional teams to drive implementation of strategic decisions. The candidate is expected to combine strategic and operational planning, analysis and decision-making skills with highly analytical insights. Stakeholder management and communication skills are necessary. The candidate is expected to work well independently and in collaboration and be comfortable with working in a fast-paced, dynamic environment.

Responsibilities

• Support management in strategic, business and operational planning. Support key leadership meetings and offsites, facilitate leadership alignment on key issues and opportunities
• Identify, scope and deliver critical projects and initiatives, partnering with cross-functional teams across the organization
• Drive efficient processes (e.g. KPIs, revenue reporting, annual planning process, quota setting, portfolio selection, revenue reporting, opex & headcount) as well as other sales processes to support the broader APAC SSPO team
• Collaborate closely with sister teams and XFN SSPO to scale best practices and drive alignment with global processes
• Conduct revenue analysis to identify trends and factors of growth. Monitor forecasts and benchmark performance while understanding the sources of deviation. Consolidate and present insights to APAC leadership
• Lead APAC wide projects and/or implement the program framework for global initiatives for local implementation
• Autonomously handle ad-hoc requests from the business

Minimum Qualifications

• Bachelor's degree in a business, marketing, analytical or related field (e.g. Business, Marketing, Engineering, Mathematics, Statistics, or Economics)
• 7+ years of experience leading strategy and operations projects in a consulting environment, corporate strategy/operations team, quantitative field (e.g. investment banking, private equity) or similar tech company
• Distinctive problem solving and analytical skills, ability to solve complex and diverse business problems (commercial, operational, organizational)
• Experience leading and influencing stakeholders at all levels of an organization. Design, lead and execute analysis and effectively communicate insights
• Proficiency with SQL and experience extracting data from large / complex databases
• Strong communication & presentation skills

Preferred Qualifications

• Experience in data visualizations and building scalable reporting tools
• Experience in the digital media industry. Understanding of organizational dynamics, operating experience with large and complex organizations

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Description

• Manage and monitor daily operations to ensure that all processes run smoothly and efficiently.
• Supervise and coordinate the activities of staff, including scheduling, training, and performance evaluations.
• Identify areas for improvement in operational processes and implement solutions to enhance productivity and efficiency.
• Ensure that products or services meet quality standards and company policies.
• Oversee inventory levels, order supplies as needed, and manage stock to prevent shortages or excesses.
• Ensure that all operations comply with company policies, industry regulations, and safety standards.
• Maintain accurate records and prepare reports on operational performance, including key metrics and areas for improvement.
• Handle customer inquiries and complaints, ensuring high levels of customer satisfaction and addressing any service issues that arise.
• Work closely with other departments, such as HR, finance, and logistics, to ensure smooth coordination and support for operational activities.

Job Requirement

• Minimum a Diploma in any field.
• 1-2 years of experience in managing operations.
• Excellent communication and interpersonal skills.

Roles & Responsibilities:

• Assist in drafting and review of relevant oil product and/or crude contracts in a timely, accurate and efficient manner;
• Work closely with Finance department and counterparties on negotiation of LC terms prior submission of final draft for approval;
• Responsible for following through on the execution of the contract. Monitor and coordinate the entire cargo delivery by working closely with counterparties, ship owner, surveyor and shipping agents to help manage and mitigate cargo and shipping operational risks;
• Responsible for maintaining good relationships with cargo surveyors, insurance companies, shipping agents and counterparties to ensure smooth, efficient operations and add value to contract execution; Source market intelligence and share among team members and Traders for better decision making;
• Responsible for recording and maintaining relevant operational data, including but not limited to data entry and processing in the internal system (CXL), and initiating contract approvals and payment approvals in the OA system;
• Responsible for management of storage tank(s), including but not limited to the drafting and review of storage and inventory management measures, the execution of relevant contracts and agreements on storage leasing, the appointment of inspection companies to inspect the cleanliness of storage tanks, berth scheduling and planning, monitoring and management of stock quantity and quality in and out of the tanks, storage insurance, and oil blending operations if any;
• Assist in conducting due diligence checks on the company's investment opportunities in storage tanks, terminals and pipelines etc;
• Other ad-hoc tasks as assigned by the Head of Operations.

Requirements:

• Bachelor in related field or equivalent;
• Min. 3 years relevant working experience in oil related/ energy trading, preferably in commodities trading companies；
• Excellent organisational skills and networking skills, and enjoy developing and maintaining strong relationships with key stakeholders;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Good organisational, time management skills and stress tolerance with proven ability to manage multiple priorities;
• Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

About the role:

The OA role has the responsibility to support vessel day to day operations such as:

Assist the Vessel Operations Superintendent as instructed and ensuring deck plan for project equipment is ready including assisting the VOS with mobilisation and demobilisation activities in an efficient and timely manner. File time sheets of the contractors and maintain documentation of certification / service reports for equipment mobilized.

• Liaising with Vessel Operations Superintendent and subject matter experts to ensure that all mobilisation related documentation such as service reports, Work Instructions, NDT reports, class inspection records, etc are filed.
• Actively involved to maintain the Action Tracker Coordination Meetings and Corrective Action Registers.
• Oversee and maintain the inventory of the parts for a specific project with the support of the back deck supervisor / offshore manager / technical coordinator. Reorder project consumables as necessary timely.
• Under the supervision of the VOS, supervise shore contractors for maintenance, mobs and demob activities and ensures logistics and procurement plans are planned and conducted safely and efficiently in coordination with the central logistics team.
• Assist the VOS for readiness of port call activities such as bunkering, agency selection, logistics of spares and consumables with purchasers, offshore manager / party chief and project manager.
• Prepare basic deck layout using ACAD and liaise with the 3rd party naval arch to obtain equipment sea fastening drawings. Submit the sea fastening drawings and calculations to class as necessary for approvals. Arrange for class surveyor inspections.
• Review equipment Installation structural / piping drawings for mobilisation and demobilisation. Ensure compliance to the inventory required for project specific tools with vessel equipment.
• Working closely with procurement teams to manage vendors, raise purchase requisitions follow up with goods receipts (GRN) and vet service invoices from the vendors for works performed onboard.

Requirements:

Education: Third-level technical or similar university degree education in Mechanical / Marine Engineering with several years’ work experience

Working experience: Fresh graduate level or upwards with Experience

Valid driver’s license with acceptable motor vehicle record required

Others:

Proactive, positive attitude, meticulous with good attention to detail

• Strong ability to follow-up on pending actions / activities
• Flexible, reliable, independent, and able to work well in fast-paced, constantly changing environment
• Experience in a similar position (mainly offshore operations as field engineer or installation engineer, knowledge of transportation planning, lift planning…) is a plus.
• Engineering background is a must.
• High-level knowledge of logistics field is a plus.

Key Responsibilities

1. Plan and manage production schedules based on customer orders, forecasts, and operational capacity

2. Coordinate production runs and batch processes to meet deadlines and optimize machine utilization

3. Monitor raw material inventory to ensure timely availability for production; ensure accurate tracking of finished goods and raw materials, etc

4. Analyze production capacity, machine efficiency and labour resources to ensure optimal production output

5. Track production KPIs such as cycle time, throughput, and efficiency and identify opportunities to improve production efficiency, such as to reduce waste and lower costs by redefining processses or implementing new technologies

6. Ensure all production activities comply with safety regulations, environmental standards, and quality control guidelines

specific to the chemical industry

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level