Job Description

· Able to provide recommendation and solution to customer in term of troubleshooting in accordingly to maker’s guidelines.

· Able to hand on and lead a team consists of engineer & technician to carry the job in anchorage, terminal, shipyard or during voyage repairs.

· Prepare Risk Assessment and plan for the work to be carried out.

· Work with internal and external stakeholders to achieve service excellence.

· Oversee the workshop operations and plan the workload accordingly.

· Responsible for continual improvement

· Other Ad-hoc duties as assigned by the Management.

Requirement

· Min Diploma in Marine engineering with 7 or more relevant working experience.

· Prefer with at least 4 – 5 years of sailing experience as Chief Engineer

· Good working knowledge in handling 2 stroke or 4 stroke engine or other machineries repairs whether is in workshop, onboard or during voyage.

· Positive mindset, Self-starter, team player, strong management skills and possess good analytical and solving skills and ability to work and adapt in a dynamic environment

· Able to lead and guide the team at short notice to achieve results.

· Able to travel and sail with the vessel when required at very short notice.

Eigen Energy is a pioneering, clean energy company committed to revolutionizing the renewable energy landscape. We are dedicated to harnessing cutting-edge technology and innovation to drive sustainable solutions for a greener future. As we continue to expand our team, we are seeking a talented and passionate about understanding user needs and market trends, as this drives the creation of innovative and user-centric products.

• Providing vision and direction to the development team and stakeholders throughout the project and create requirements
• Plan and prioritise product feature backlog and development for the product
• Developing new features and functionalities based on customer feedback and market trends to improve existing products or develop new ones
• Collaborating with engineering teams to ensure that the product can be built efficiently and effectively
• Managing all aspects of product development, including researching new technologies and trends, creating specifications, designing prototypes, and testing products
• Gathering feedback from users about existing products and services to improve them
• Analyzing data to determine which features are most popular among users or which ones need improvement
• Creating detailed project plans including timelines, budgets, and milestones for each stage of development
• Overseeing the development of new applications or updates to existing applications based on market trends or consumer demand
• Stay up-to-date on the latest mobile technologies and platforms

Required Skills And Qualifications

• Bachelor’s degree in ideally with specialization in Computer Science, Business, Information Systems, or related disciplines
• 5+ years experience in product management, web product development, or similar role
• Experience with agile development processes
• Proven track record of successful product launches
• Excellent analytical skills and experience using data to inform product decisions
• Strong project management skills
• Outstanding communication, presentation, and writing skills
• Experience with UIUX design
• Technical background or experience working closely with engineering teams
• Familiarity with HTML, CSS, and JavaScript

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

The role needs to deliver and support ITAS (IT & Application Support) Eco System mainly to capture, track and manage service request and IT issues for regional countries (SG, HK, CN, TW, IN and ID).

Responsibilities

Potential candidate will need to work on ITAS Build (BA/PMO): Actively involve in discovery, define, develop and deploy across ITAS workstreams (AskIT, IT Help, IT Service Board & Tech Workbench) –

• Schedule regular cadences with Journey Sponsor, Workstream Leads and all stakeholders, co-ordinate deck, prepare file notes and follow up action items
• Support/facilitate for all workstreams:
• Requirements gathering, analysis and design for ITAS journey / workstreams for end users and service engineers, working with all workstreams, FoW, EASRE, Group Design etc.
• Issue resolution
• Review and refine UAT test cases
• UAT & live verification for rollout
• Maintain and track burndown of backlogs, ITAS workplan for all MVPs, interdependencies among the workstreams
• Validate with end users and application teams on design /prototype for ITAS rollouts e.g. validate the labelling for applications/services migrating from iService to AskIT
• Prepare deck / status reporting on ITAS Journey
• Collaborate with relevant parties on EDM related to rollout for ITAS

Potential candidate will also be involved in ITAS Operate (BAU): Actively track and review actionable insights and observability from ITAS Control Tower for ticket SLA.

• Review and follow up with support teams on ticket SLA (missed SLA, high ticket volume, high transfer volume)
• Review and follow-up on negative sentiments/feedbacks from Employee Experience survey and ticket feedback, escalate if required
• Collaborate with HR Learning on mandatory training for service engineers
• Recognition for service engineers and top performing app teams
• Support Arbitration Team in processing ticket transfer request, handle dispute and ageing cases escalated by users /service engineers
• Track and report on ITAS driver and outcome metrics
• Schedule bi-weekly cadence with LOBs / markets, prepare file notes and follow up on any action items
• Maintain and burn down backlogs as prioritized for ITAS Operate
• Perform UAT For D’Concierge / iService enhancements/fixes

Requirements

• Bachelor’s Degree or equivalent qualification
• 5-10 years of experience in Business Analyst role for business process & technology change within financial institutions.
• Knowledge in both Agile and waterfall methodologies preferred
• Strong quantitative, analytical, problem solving and process/system architecture/data structure design skills
• Able to translate user requirements and analysis into technical requirements, and solution to meet objectives
• A self-starter and learner who takes the initiative to challenge the status quo
• Detail oriented and able to joint the dots for bigger picture
• Good written and verbal communication skill, able to present and facilitate meetings & workshop
• Able to empathize and collaborate with stakeholders across functions and at all levels, enduring partnerships and teamwork
• Ability to thrive in a dynamic and rapid evolving environment
• Ability to multi-task, work independently and perform well under pressure
• Ability to look beyond individual issues to identify broader themes with wider-reaching impact
• Passionate on driving changes, can flex between a team player and team leader and possess a can-do attitude in face of challenges
• Experience/Technical skills relating to Data Analysis, VBA &/or emerging/new technologies will be an added advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Job Responsibilities:

· Possesses practical, theoretical and professional knowledge of DFMA

· Excellent understanding and application of Lean Six Sigma

· Adept at advocating and implementing intelligent steel fabrication software

· High level proficiency in operating automated steel production line

· Possesses strong structural steel engineering knowledge

· Possesses internationally recognized professional welding and production certification (equivalent to JIS Level 1 for Production Management, Welding Management and Quality Control)

· Possesses strong P&L management experience

· Possesses abilities to formulate, develop and implement QAQC policies and procedures; and establish/monitor/analyse KPI

· Possesses abilities to directly communicate and report to C-level management

Job Requirements:

1. Minimum Qualification : Bachelor Degree in Engineering (Mechanical / Civil)

2. Minimum Experience : 15 years related experience

3. Possess driving license and own transportation

4. Possess following Soft Skills :

· Excellent communication and interpersonal skill

· Able to work under stress and prioritize tasks

· Skilled negotiator

· Resourceful

· Self-motivated with high degree of integrity

· Highly Organized

· Excellent time management skills

About Us

MatchMove group is a fast growing and award-winning, Singapore headquartered organization with Fintech and Digital Commerce businesses- Matchmove Pay and Shopmatic. We have presence and offices across 7 countries in Asia. The group company was founded in 2009 as a gaming company and has pivoted to innovate in the payments world since 2014. We acquired Shopmatic, an ecommerce enabler platform in 2022.

The Fintech business, MatchMove Pay is one of the most disruptive fintech companies in digital payments and next-generation banking. We are reinventing financial services with our unique “A Bank in any App” solutions to accelerate growth globally and empower any app or business with our full suite of embedded finance solutions with Spend.Send.Lend.Defend.Ascend™ capabilities. The platform empowers businesses and their customers to transact both online and offline easily and safely, via instantly issued prepaid cards on major card networks. Additionally, its Send capabilities include P2P domestic transfers, QR payments, cross-border remittances, P2M, and mass disbursements to global recipients. The MatchMove banking OS platform also extends to Lend, providing customized lending solutions based on customers' spending and sending patterns. The solutions include the full suite of services to move money locally and globally in a safe and compliant manner. Envisioning a financially inclusive world, MatchMove's solutions help enterprise clients digitalize payments and give financially underserved segments the power to move their money anytime and anywhere.

The Digital Commerce business, Shopmatic is an e-commerce platform that offers easy-to-use web templates and a user-friendly interface so that you can showcase your products and services online in no time. Shopmatic provides the entire ecosystem for anyone who wants to sell online – from storefronts, chat selling, social commerce, marketplaces, PoS with inventory management, payment gateways, shipping & advertising across channels, all devices with a low monthly fee and a pay per use model. Shopmatic provides the platform for businesses to grow digitally across platforms with built in analytics, insights and reports. Try it yourself by launching your own digital store in less than an hour at www.goshopmatic.com.

Shopmatic was launched in December 2014 and is a part of MatchMove Group since 2022. With offices across Asia, our purpose is to help supercharge our clients’ growth with our embedded finance digital commerce platform.

Are You The One

This role will support the post-sales customer lifecycle such as customer adoption, on-going support and programme optimization. He/She will be responsible for customer retention and account growth.

Job Responsibilities

Execute customer renewal process

• Develop, maintain and grow the relationships with the clients to ensure continued account growth and revenue pipeline.
• Implement the customer portfolio strategy by engaging existing clients.
• Drive customer renewals, proactively identifying and prioritising resources and effort according to perceived risk, potential growth, strategic value and renewal timeframe.

Source for business opportunities

• Promote, sell and update the Company’s offerings to the customers to support them in continuous improvement and innovation to existing customers.
• Prepare proposals and data reports for current clients for existing and new business opportunities.
• Closely monitor adoption rates of assigned customers; providing regular and prompt insights to them.
• Work collaboratively with the Marketing team to build customer testimonials and referrals and any joint collaboration.
• Design sales and marketing strategies for managed accounts and growth areas, leveraging on in-depth understanding of market needs, expectations, and trends as well as internal product and service offerings.
• Manage overall relationships with clients to ensure high customer retention and high customer satisfaction.

Provide service support and relationship maintenance

• Work with the other Teams to facilitate a seamless Customer On-boarding Process, and ensuring a smooth ‘go live’.

Support operational process excellence

• Ensure adherence to SOPs and SLAs to achieve operational excellence in customer servicing.
• Be the gateway between the customers and our internal team on providing suggestions, solutions based on customers feedback.
• Be the champion of customer growth.
• Manage overall relationships with clients to ensure high customer retention and high customer satisfaction.

Job Requirements

• Bachelor degree in related field.
• 5 to 7 years related experience in sales, account management and/or marketing to support customers growth.
• Good track record of driving customer success and growth and aligning within complex customer environments at executive and department levels.
• Relevant working experience in the Fintech/payments sector will be a plus.
• Data-driven with a commitment to process, drive and track consistent engagement process.
• Creative thinker with the ability to troubleshoot issues quickly and effectively.
• Ability to work in a fast-paced, entrepreneurial, hands-on, results-oriented culture.
• Excellent presentation and interpersonal skills.
• Excellent written and verbal communication skills.
• Well-organized and analytical with an ability to work well under pressure.
• Domain knowledge of the customer experience and growth market, business and technical trends.
• Good with powerpoint, excel and word.
• Willingness to travel.

MatchMove Culture:

We at MatchMove are all singularly focused on building the next generation of embedded Banking-as-a-Service, for all types of organizations, from every segment of the economy. Our performance-based culture is inclusive, results-driven and customer-centric, with diverse talent from across the globe coming together as a team everyday to create new user experiences and innovations for our customers

Come Join Our Dynamic Team!

Personal Data Protection Act:

By submitting your application for this job, you are authorizing MatchMove to

• collect and use your personal data, and to disclose such data to any third party with whom MatchMove or any of its related corporation has service arrangements, in each case for all purposes in connection with your job application, and employment with MatchMove; and
• retain your personal data for one year for consideration of future job opportunities (where applicable).

Job Description:

1. Technical

• Provide Technical solution and design for GIS related new requirements and enhancements in the assigned engagement.
• Review and suggest optimum solution for application development and enhancements in .Net technology.
• Analyse and prioritize product features based on customer priorities.
• Play the role of Solution architect for RFPs and Tenders in GIS and .Net technologies.

2. Delivery Management

• Deliver both project and support streams as per contractual KPIs and SLAs.
• Suggest and implement continuous improvement through automation for enhancing the delivery efficiency.
• Conduct Weekly and monthly governance meetings with customer stakeholders to show case the team’s progress.
• Collaborate with internal practice teams to discuss and provide robust solutions for customer requirements.

3. People Management

• Lead a team of 6-7 .Net developers and 1-2 GIS consultants to deliver the projects in .Net and GIS technologies.
• Conduct quarterly/half-yearly/yearly performance appraisal of team members and provide feedback on their achievements and areas of improvement.
• Build the capability for GIS and .Net by cross skilling resources and hiring critical roles.
• Hire and train college graduates in GIS and .Net technologies. Create a robust training plan.

Experience:

• At least 15+ years progressive experience in IT application development, enhancement and maintenance.
• At least 10+ years progressive experience with exposure to Solutioning, Designing, Developing and supporting Esri GIS applications.
• Expertise in ArcGIS Server, ArcGIS Pro, ArcGIS Desktop.
• At least 6+ years’ experience in ASP.Net development and support.
• Experience as solution architect for RFPs and tenders involving GIS and .Net technologies.
• Experience in managing a team of technical consultants (5-10) across .Net and GIS technologies for both application development and support engagements.
• Experience in conducting multiple level of governance meetings with client stakeholders, vis a vis, weekly operational meetings with client service/project managers, Monthly/quarterly business reviews with Director and Sr.Directors of client.
• Experience in working in Cloud environment (preferably Azure) and handled application hosting/migration to cloud environment.
• Knowledge of both Waterfall and Agile methodologies and at least 6 years’ experience in one of them.

Location: Tanjong Pagar

Position title : Service Crew

Working Days: 5.5 days, *Offday on Saturday or Sunday*

Working hours : 44 Hour per Week

[weekdays schedule]

7:00am -4:00pm

8:00am- 5:00pm

12:30pm-9:30pm

[weekends schedule]

8:30am-4:30pm

$2,500 - $3,500 Gross salary (Depending on experience)

RESPONSIBILITIES
- Provide service to all customers
- Preparation work of Hall opening and closing operation hours
- Maintain quality, service & cleanliness at all times
- Assist other positions when required

• Working Location: Bishan Central
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end May 2024 (subject to extension)
• Office Hours

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Your new company

Located in Singapore, this firm is famous for its development of innovative and luxury retail products. With demand increasing, it is seeking to expand and grow a team of people who have a strong passion to create and introduce new products to the world.

Your new role

Reporting directly to the Director (General Manager), you’ll be responsible for administration work and accountancy paperwork such as payment orders, data, salaries preparation etc. You will be required to do preparation of progress claims and invoices, and verifying details with client. You will also be responsible for monitoring clients’ payment status, collecting receivables and finalizing project accounts for completed projects. This is an all-round position with a focus on Office administration. You’ll be working in Singapore but liaising with the HQ located overseas. Involved in project delivery by receiving clients’ purchase orders, issuing delivery orders and return forms, arranging for equipment testing and maintenance, responding to clients’ requests where necessary.

What you’ll need to succeed

To ensure your success in this highly visible role, you will need:

• Proven experience in a office administration
• The ability to liaise with key stakeholders within the organisation delivering
• Outstanding organisational skills and good team player
• High sensitivity to interior and design
• Comfort with numbers and excel

What you’ll get in return

• An exceptional opportunity awaits for those looking to experience a global overview of regional business as well as the opportunity to work in luxury for one of the most high-end company
• Working in an international environment

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected]

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R24121128

EA License Number: 07C3924 | Company Registration No: 200609504D

www.hays.com.sg

REPAIR AND SERVICE OF DOMESTIC ELECTRICAL/ELECTRONIC APPLIANCES IN FEFRIGERATORS WASHING MACHINES, TV, MICROWAVE OVEN AND ROOM AIR-CONDITIONERS, EXCEPT AUDIO AND VIDEO EQUIPMENT

SERVICE TECHNICIAN, ELECTRICAL AND ELECTRONICS

RESPONSIBILITIES

• Must be willing to Hands on
• Provide onsite field service technical support Island wide.
• Troubleshooting assistance at customer locations either residential or industrial area.
• Collection of approved quotation amount from the customer on completion of each job.
• Provide field fixes and quality feedback on product.
• Handle all Customer complaints and all repair works.
• Adhere to the defined processes and procedures of the service department.
• Prepare job cards for each job and getting authorization from the service supervisor.
• Must be willing to carry heavy home appliances. – Fridge, Microwave, washing machine etc.

OTHER INFORMATION

• Candidate with good attitude, hardworking and down to earth.
• Working Location in the West – Toh Guan Road. Near Jurong East MRT
• 5.5 days. Working hours Monday to Friday 8.30am-5.30pm/ Every Saturday 8.30am-12.30pm
• CLASS 3 LICENSE - Company van provided.
• Salary range between $2600 - $3000 with 1month AWS
• Attractive Staff Benefits

Kindly send in your resume if you meet the requirement. We regret only shortlisted candidate will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

Sport Operation Manager
Industry: Sports & Fitness Service Provider for Government Agencies, Schools as well as Corporate Companies.
Working days: Mon - Fri (Standby on Weekend if have event)
Working Hours: 930am - 6pm
Working location: Ubi Ave 3
Salary: $4000 - $6000

Job Responsibilities:

Leadership and Team Management:

• Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.
• Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

• Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

• Forge strong working relationships between coordinators, the sales team, and program managers.
• Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

• Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

• Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

• Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

• Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

• Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

• Provide frequent updates to the Operations Director on departmental activities, challenges, and successes.

Requirement:

• 3-5 years of experience in a leadership role within an operations department. Experience in the sport/fitness industry is advantageous.
• Proficiency in Microsoft Office, Google Sheets, and Excel to support operational tasks and reporting requirements.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job responsibilities:

• Coordinate the global marketing science team activities and operations to secure efficiency and compliance with company policies that includes contract management and payments processing.
• Own administrative tasks, ensuring team has adequate support to work efficiently.
• Support budgeting and expenses reporting.
• Coordinate meetings with different internal and external stakeholders, cross-team events and business trips.
• Manage complex calendar.
• Manage Marketing Science project on-boarding initiatives.
• Plan and execute team offsites and strategic planning sessions.

Qualifications:

• Bachelor Degree with at least 5+ years experience in project coordination role.
• Possess great organizational and time management skills to coordinate between the global team based in different time zones.
• Exceptional verbal and written communications skills.
• Impeccable attention to detail.
• Experience in managing billing or procurement processes.
• Any experience working across organizations that focus on measurement or research is a plus.

Information Systems Manager Job Responsibilities: The next paragraph should go deeper into the job responsibilities of an information systems manager. Some examples include:

• Manages hardware and software installations and upgrades.
• Maintains information systems by planning, monitoring, and coordinating employees.
• Develops private intranet and public internet sites.
• Creates reports, programs, BAMs, and BPMs as well as add-on applications to perform small features on ERP-system.
• Offers coaching, leadership, and training to manage staff performance.
• Maintains staff by recruiting, selecting, and training employees.
• Assesses information systems results by auditing their application and results.
• Participates in planning and designing technologies to meet the growing needs of the business.
• Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
• Maintains safe and healthy working environment by ensuring that information systems staff complies with organizational policies.

MOM LICENSE NO. : 21C0460

EA REG ID: R1768038

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products, and prices) are accurately displayed
• Attend to customers' emails, enquires, messages on all social media platforms, and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take, and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise workflow, capacity, and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office and web-based systems

Our client is leading player in automotive servicing industry. Due to business needs, they are now recruiting a Human Resource Manager to be part of their HR Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Human Resource Manager:

• Manage monthly payroll processing and ensure timely submission of statutory requirements.
• Conduct salary benchmarking for new hires and adjustments for current employees.
• Handle government disbursements for various allowances.
• Ensure compliance with labor laws and company policies.
• Collaborate with operations and management to assess manpower needs.
• Lead annual performance evaluation process and manage salary adjustments.
• Monitor staff evaluations and track core competencies.
• Coordinate training courses for employees.
• Manage company's general insurance needs with external agents.
• Record minutes in monthly meetings.
• Oversee other HR projects and administrative tasks as delegated by management.

Requirements:

• Minimum Diploma in related field
• At least 5 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Conduct project evaluation, including environmental scan and due diligence on partners, technologies and financial matters.
• Monitor approved programmes and projects - This includes monitoring of programme and project status to ensure the desired outcome has been met, and producing timely reports to the management and managing the disbursements of programme grants to ensure compliance in the areas of governance, standards and practices.
• Support the organisation of The Liveability Challenge.

Requirements

· Degree in Science or Environmental Studies

· Positive attitude, energetic, driven and resourceful

· Ability to build trusted relationships with key partners and stakeholders

· Excellent verbal and written communication skills

· Working experience or keen understanding and passion for Sustainability is preferred

Cornerstone Global Partners EA License No: 19C9859
Chenlu Xu Registration Number: R23116710

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Area Manager oversees the diverse operations of 4-6 outlets, serving as a critical leader in aligning outlet goals with company strategic plans. They foster positive relationships with Kiosk Managers and teams while ensuring effective collaboration and the overall success of the outlets.

YOUR RESPONSIBILITIES

Management and Leadership:

1. Direction and Coaching:

• Provide clear, concise, and positive direction to team members, coaching and mentoring others to lead operations effectively.
• Ensure adherence to Stuff’d guidelines for service quality and food delivery.

1. Communication and Coordination:

• Act as a liaison between the HQ Corporate office and assigned outlets, disseminating information and directives to Kiosk Managers and teams.
• Coach and mentor team members across all levels within assigned outlets.

1. Performance Monitoring and Improvement:

• Review Daily Business Reports of assigned outlets, identifying problems and suggesting improvement measures to optimize performance.
• Ensure adherence to daily and monthly operational tasks, including sales deposits, inventory ordering, and administrative submissions.

Outlet Operational Leadership:

1. Efficient Operations:

• Direct efficient and accurate product preparation for prompt customer delivery, maintaining service speed guidelines.
• Evaluate existing business procedures and recommend improvements for enhanced efficiency.

1. Promotions and Maintenance:

• Ensure effective execution of sales promotions by Kiosk Managers, coordinating ongoing maintenance with HQ Corporate office for business continuity.

1. Feedback and Continuous Improvement:

• Review customer feedback and incident reports, ensuring necessary actions are taken and facilitating After-Action Reviews (AARs) for improvement.

Compliance and Safety:

1. Food and Workplace Safety:

• Ensure scheduled food audits and compliance with standard operating procedures, SFA guidelines, and adherence to FIFO principles for food products.
• Communicate and enforce safe work procedures and safety rules across all team levels, implementing risk control measures as needed.

Manpower Management:

1. Staffing and HR Oversight:

• Review weekly schedules for adequate staffing levels and coverage, managing manpower costs effectively within assigned outlets.
• Handle employees’ concerns, conflicts, and attrition, maintaining accuracy in monthly timesheet submissions and facilitating hiring for succession planning.

1. Performance Management and Accountability:

• Set challenging goals for self and team members, providing timely performance feedback, ensuring accountability, and enforcing HR policies, security, and safety procedures.

WHY JOIN US?

• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Structured and Rapid Career Progression for High Performers
• 100% sponsorship of Private Conversation Language lessons (English)
• Dedicated Training and Onboarding program
• Up to 100% Study Grants Sponsorship
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Diploma in Business, Operations Management or related field

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Minimum NITEC in relevant field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is from Shipping industry. They are looking for a Sales, Assistant Manager to assist their team for the next phase of their business. They are located in Central.

Duties of Assistant Sales Manager:

• Drive sales growth by acquiring new clients across assigned trade lanes and cross trades.
• Foster strong client relationships, addressing their needs and handling rate requests promptly.
• Ensure successful fulfillment of assigned trade liftings, promoting account growth.
• Conduct contract negotiations, follow up on sales leads, and resolve client feedback.
• Keep Trade Control Region Prospect updated, monitor market information, and produce performance reports.
• Process credit applications, reviewing and updating credit terms as needed.
• Focus on achieving set targets for both Outbound and Inbound numbers in the Trade Control Region.
• Contribute to full & down loops calling Singapore and optimize business volume for both Outbound and Inbound.
• Promptly file and monitor Agreement Builder and Standard Contract rates.
• Explore opportunities in project cargoes alongside container liner business.

Requirements:

• Min Diploma in Logistics or any relevant field.
• Min 5 years of sales related working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R2198636

EA Personnel Name: Oh Puey Xin

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Service Engineer:

• Provide comprehensive after-sales support, including installation, commissioning, and repair of specialized laboratory, research, and analytical equipment.
• Offer technical consultation to customers, addressing their inquiries and providing expert guidance.
• Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.
• Prepare accurate and detailed service reports to document work performed.

Requirements:

• Diploma in Electronics, Electrical, Mechanical Engineering or equivalent
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Familiarity with club management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

Job Description

The NDT manager will be responsible for all aspects of the site NDT, and with the additional responsibilities of managing the Shipping and Receiving Department, reporting to the General Manager. The position is responsible for the supervision of NDT and Shipping and Receiving personnel, as well as all NDT functions on-site, as well as all projects associated with NDT and its requirements. This individual will have full technical responsibility for interpreting, planning, organizing, executing, coordinating, and tracking progress of assignments. The position will plan, and direct NDT projects concerned with unique and diverse problems which have an important effect on major programs or products within the company. They will maintain liaison with individuals and units within or outside the organization and have responsibility for acting independently on technical matters pertaining to their field. This is a full time NDT Manager position.