JOB DESCRIPTION

Overview:

Keppel is undergoing a major transformation into a global asset manager and operator with deep operational expertise in real estate, infrastructure, data centres and networks, and with a focus on decarbonization, sustainability and digital connectivity. The Transformation & Innovation department plays a pivotal role to orchestrate and drive this transformation in close partnership with the other parts of the organization, including ways for Keppel to harness innovation and technology and be future-ready.

In this role, you will be supporting the work that the team does as a change agent and culture advocate.

Responsibilities:

• Support technology foresight and futures thinking for the organization, based on an understanding of the business and technology trends and potential opportunities emerging in the market. Articulate and socialize the viewpoint with the right mid senior stakeholders as needed. As part of this effort, support the design and delivery of our annual KTAP conference event and other related initiatives
• Keep abreast of new ideas, tech, trends and ways of working, and collaborate with the external ecosystem to bring in the right thought leaders to share their expertise with our internal ecosystem via workshops and sharing sessions
• Lead and conduct discovery process and workshops required for exploration of new technologies and topics relevant to the organization, then support the conceptualization and execution of the right pilots with the on-ground teams to explore implementation / adoption (e.g. GenAI adoption pilots)
• Build external technology partnerships in both private and public spheres ensuring stakeholder alignment with the needs of the organization, and the relevant external networks
• Support and drive implementation of programs, projects and initiatives for value driven innovation / transformation across Keppel in line with Keppel’s vision to be a global asset manager & operator
• Acquire and provide expertise in select specific innovation domains to be able to serve as a subject matter consultant
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

JOB REQUIREMENTS

Key attributes for success:

• An innovative mindset, with the creativity and ability to conceptualize and structure ideas and actions for new and emerging topics
• The ability to influence and work well with others, to understand their needs and viewpoints, paired with have strong communication skills required to influence without authority
• The strategic thinking ability to see the big picture and link it to the on ground execution
• On ground execution skills to be pragmatic, output oriented, and the tenacity to be self motivated through the changes that the organization is undertaking

Key requirements:

• Preference for 8-10 years of experience in strategy / business development / innovation roles with exposure to different business models and operations
• Proven track record of thriving in a complex, fast changing environment with an ability to drive progress in unstructured situations, and the resilience to work through pivots
• Proven track record in managing complex stakeholder needs and balancing them with key deliverables
• Awareness of emergent technologies and current market trends in select verticals
• Existing networks across govt agencies, startup ecosystems, and IHLs / research institutes preferred
• Expertise in 1-2 specific innovation domains to be able to serve as a subject matter expert (e.g Asset Management / Energy transition / Sustainable urbanization/ Connectivity and Data Centres)

Your role

Do you enjoy problem solving? Do you have strong analytical skills and apply attention to detail when managing projects? Do you want to play a key role in how we make and execute strategies to differentiate our business in APAC?

We are looking for someone who can:

• Drive revenue generating and efficiency improvement opportunities for Global IM APAC team, leveraging different functional teams and their value add to the wealth management business.
• Develop high-quality presentations to drive decision making with senior management
• Facilitate key projects and prioritize ad-hoc topics of Global IM APAC team that impacts multiple functions within the team.
• Collaborate across multiple functions and locations in APAC and work with Global teams to achieve business targets.
• Ensure regulatory requirements (local and global) and UBS policy requirements are fully integrated into IPS offerings, advice processes, methodologies, platforms and trade execution
• Coordinate and drive wide range of tasks such as planning, analytical, administrative, logistical or quality control to ensure a smooth day to day business operation

Your team

You will be working in Global Investment Management APAC team. It is full of a highly diverse group of professionals, with a very high energy and vibrant atmosphere. We are responsible for a large part of the Investment products and solutions (Discretionary and Advisory Mandates, long only and Alternative funds, Life Insurance and Wealth Planning). This requires seamless partnership across multiple stakeholders of the firm. We drive our team’s priorities regionally and coordinate all initiatives of the different product teams across all Asia Pacific locations.

Your expertise

• At least 5 years of professional experience in top tier management consulting firm or equivalent in-house corporate position (preferably in banking industry)
• Experience working in large and complex projects involving various stakeholders and locations
• Knowledge of Wealth Management would be beneficial but not essential
• Organized, structured and responds well under pressure
• Strong written and verbal communicator that can explain complex topics intuitively
• Strong relationship builder and persuasive when interacting with colleagues at all levels

Summary

· Location: West (NTFGH/CCK Polyclinic/The Synergy) interchangeable

· Working hour: 3 Rotating Shifts including midnight shift

Job Responsibilities

· Deliver excellent customer service to callers by understanding caller's needs

· Provide timely, accurate and appropriate information and assistance to address caller's enquiries

· Book or reschedule appointments based on caller's request

· Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation

· Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Requirements

· Minimum Diploma

· Must commit to work on rotating shifts, including Weekends/PH

Er Ser Leong | Registration No: R23111884

BGC Group Pte Ltd | EA No: 05C3053

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

• Able to work on weekend and public holiday

Want to talk to people and guard the flow of time?

We’ve got an opening.

Sqkii is known for our flagship #HuntTheMouse campaign that gives away cold, hard cash to players who find hidden coins. If you’ve seen Singaporeans squatting in random spots, walking around with metal detectors, or sticking their heads under tables… you’ve probably seen one of our games in action. Besides our hunts, we also create custom games that bring players on other real life adventures and virtual journeys through their mobile screens — they’re also super cool, just ask the mouse.

Right now, we’re bringing #HuntTheMouse beyond the shores of Singapore to other cities across Asia-Pacific. We visited 5 cities in just Q2 2023 alone, and oh boy do we have big plans ahead. Big plans = bigger team, so we’re on the hunt (ha) for someone who wants to hop onto this thrilling ride.

As our Project Manager, you'll get access to the mysterious calendar that helps our games reach the human world when they're supposed to. We'll also arm you with our secret handbook of the people whom we build games for, so that you can tell us what they need while keeping them up to date on the happenings in the land of Sqkii. By the way, you'll see plenty of things behind the scenes, so if you find yourself struck with any wild ideas for anything, just throw it out — we might just give it a shot.

Our doors are open, future Master Timekeeper. Your move.

P.S. After you’ve applied, we’ll send over some secret tasks for you to try your hand at before we arrange for a virtual chat!

What you'll be doing:

1. Operating as the primary point of contact between clients and Sqkii, coordinating communication to ensure seamless execution of projects
2. Safeguarding the timely completion and quality of all projects
3. Creating and managing project scopes, objectives, schedules, and costs
4. Developing and maintaining relationships with internal and external stakeholders
5. Analysing performance of projects and compiling findings into reports for both internal and external stakeholders
6. Performing other related duties as required

What you'll need:

• Excellent time management and organisation abilities
• Excellent written and verbal communication skills
• A sharp eye for details and the ability to remain focused
• Creativity and the ability to understand and respond to clients’ needs
• Proficiency in Microsoft Excel, Powerpoint, Word & Teams
• Knowledge of or experience in the gaming/marketing/events industry is a plus

Area Manager / District Retail Manager

Working days: Monday to Friday
Working hours: 9am - 6:30pm
Working Location: Ang Mo Kio
Salary: $4000 - $5000

Job Description:

The Area Manager/District Retail Manager serves as a linchpin in driving business growth, operational excellence, and service innovation within their designated area/district. Through strategic leadership, operational acumen, and a relentless focus on customer satisfaction and sales performance, they play a pivotal role in shaping the success and sustainability of the retail enterprise.

Develop Business Opportunities:

• Analyse new market trends, consumer behaviours, and emerging business opportunities.
• Collaborate with management to implement organization strategies aligned with business objectives.
• Operationalise and manage governance, risk, and compliance frameworks.
• Drive sales performance through strategic initiatives and marketing campaigns.

Drive Service Excellence:

• Develop service operations strategies to enhance customer satisfaction and loyalty.
• Optimise the workforce for service excellence through training programs.
• Develop a service recovery framework to address customer complaints effectively.
• Manage the service brand image and lead with a service vision.

Deliver Operations Excellence:

• Manage and review store operations and processes.
• Collaborate with Facilities Management Team to maintain store facilities.
• Integrate business continuity management practices into retail operations.
• Manage crisis situations effectively and ensure compliance with regulatory requirements.

Drive Innovation and Productivity Aspirations:

• Lead teams to embrace a culture of innovation and continuous improvement.
• Conduct productivity diagnoses and develop action plans to implement productivity initiatives.
• Facilitate the implementation of productivity and innovation initiatives.
• Evaluate potential ideas and innovations and collaborate with cross-functional teams.

Manage Teams:

• Provide direction and guidance to Supervisors, fostering a culture of accountability and collaboration.
• Develop Supervisors’ capabilities through coaching, mentoring, and training initiatives.
• Promote workforce diversity and inclusion and influence team decision-making processes.

Manage Customer Order Fulfilment:

• Define and enhance order fulfilment policies and procedures.
• Review customer satisfaction metrics and feedback to identify areas for improvement.
• Manage order processing, fulfilment, and returns of customer orders.

Job Specifications:

• Education: Bachelor’s degree in Business or related field preferred.
• Experience: 5-7 years in retail management, with multi-unit experience preferred.
• Willingness to travel within Singapore across boutiques on a regular basis.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working location: Near to Buangkok mrt
Working hours: Shift work(2 shifts, 8 hours/shift); 8:30am – 4:30pm // 2:30pm – 10:30pm
Salary: $2600 - $2900

Youth Work Associate will be working with the youths staying in an institutional facility, which focus on community rehabilitation.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions.
• Ensure safety and security of premises, include perform body & property check, carry out security patrols, dormitory checks, and conduct urine test (when necessary)
• Manage and provide care for the daily living needs of the residents in the Hostel.
• Plan and conduct engagement activities in educational and recreational programmes for the residents
• Able to develop positive relationship with the residents.
• Facilitate proactive and restorative circles (attain competence)
• Involve in admission process.
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• Diploma with 2 years working experiences.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Principal Responsibilities:

• Manage and oversee an established childcare centre to ensure smooth day-to-day operations
• Oversee scheduling and planning of staff scheduling and child’s daily routine to ensure well-­being of the children in center
• Work closely with external agencies to ensure regulatory compliance and best support
• Work closely with management and rest of the teaching and non-teaching team to ensure staff well-being and morale
• Support enrollment and be a spokesperson for the school’s Montessori system to be able to explain benefits of the system to parents
• Build rapport with student and parents in order to facilitate open communication and trust.
• Prepare/Review lessons plans, conduct lesson evaluation, prepare/review teaching aids and review children’s portfolio in order to facilitate the optimal development of each child
• Plan, organize, oversee and participate in school activities inside and outside of the class in order to extend and the experiences and development of the children
• Perform other related duties as assigned by director

Requirements:

• Diploma in Pre­school Teaching / Early Childhood Care & Education–Leadership (DECCE­-L) or higher
• Min 2 years in teaching position certify as L2 by ECDA

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Provide leadership and strategic direction to the engineering team.
• Develop and implement engineering strategies and initiatives to drive business growth and achieve company goals.
• Manage and oversee engineering projects, ensuring timely and successful completion.
• Collaborate with cross-functional teams to develop innovative engineering solutions.
• Monitor industry trends and advancements to identify opportunities for improvement and innovation.
• Manage relationships with clients, vendors, and partners to ensure customer satisfaction and business growth.
• Provide technical guidance and mentorship to the engineering team.
• Oversee budgeting, resource allocation, and risk management for engineering projects.
• Ensure compliance with regulatory standards and safety requirements.

Requirements

• Bachelor's degree in Engineering or related field.
• Minimum of 10 years of experience in engineering, with at least 5 years in a leadership role.
• Strong strategic thinking and problem-solving skills.
• Excellent communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that

we may collect, use or disclose your personal information for purpose in connection with the

services provided by us.

Customer Service Representative

Responsibilities:

• Track sales forecast and maximize sales revenue
• Interact actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issues
• Communicate line capacity and work closely with customers to fill open capacity
• Prepare RFQs and pricing response to customers
• Support various internal Amkor groups and communicate any account issues, concerns or suggestions
• Drive factory performance
• Conduct presentations to management/customers
• Participate in sales strategy and developing procedures to support customers
• Co-ordinate and manage multi-region projects/programs where necessary

Requirements:

• Degree/Diploma in any discipline preferably with Business/Management background
• 3 – 5 years of relevant working experience in-house sales or customer service function
• Experience in semiconductor industry is an added advantage
• Meticulous with an eye for details
• Strong analytical, problem solving and organizational skills
• Able to prioritise and multi-task in a dynamic work environment
• Able to work both independently and as a team player with customers and world-wide cross-functional teams within the organization
• Possess excellent communication skills
• Occasional travel is required

Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.

Assistant Manager, Line Management (Maritime)

About the company: In the maritime sector, my client stands out as one of the globe's largest independent feeder carriers. They specialize in delivering reliable and cost-effective service solutions tailored to meet their customers' feeder transportation needs.

about the role:
Responsible for overseeing the operations of designated services with a focus on profitability, maintaining continuous communication with stakeholders, vendors, and customers .Adaptability to market dynamics is essential to enhance service volumes, scope, efficiencies, and profitability. This position entails travel to visit customers, agents, and terminals.

Responsibilities:

• Hold P&L responsibility and ensure cost efficiency and yield optimization.
• Optimize ship selection based on intake, bunker consumption, and tonnage for minimized port dues.
• Control direct and indirect costs comprehensively.
• Manage terminal contracts and resolve claims in collaboration with the legal team.
• Develop and execute trade route strategies, including consolidation or expansion efforts.
• Compile trade statistics and reports for analysis.
• Manage cargo space and prioritize high NTV returns.
• Implement rate adjustments such as GRI, RR, and CBR.
• Coordinate rate quotation and filing with the commercial department.
• Maintain updated booking forecasts with agents.
• Cultivate and maintain strong customer relationships to become the preferred vendor.
• Engage in business development activities including new service development and securing slot deals.

Requirements:

• Bachelor’s degree in maritime business or business management.
• Willingness to travel internationally as necessary for business purposes.
• Min 5 years of experience in the shipping industry, particularly in trade-related roles.

How to Apply:

Interested candidates, please send your CVs to gracelyn.teo(@)randstad.com.sg or call +65 98254517.

Note: Only shortlisted candidates will be contacted. (EA: 94C3609/ R21101213)

Job Scope:
• Handle and review full set of accounts for the Group.
• Ensure strict adherence to account closing deadlines and completeness of reporting of the Group.
• Prepare monthly operations reports and sales commission computation.

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Review quarterly GST submission and prepare yearly ECI computation
• Prepare monthly Group consolidation, financial reports and analysis.
• Handle annual budgeting and forecasting process.
• Handle all statutory reporting requirements and external audit processes.
• Monitor Group cash flow requirements and bank accounts
• Manage the tax compliance and develop internal controls, policies and procedures.
• Ensure proper housekeeping and filing of all necessary financial records.
• Take charge and handle administrative matters.
• Ad hoc duties/projects as and when required.

Requirement:
• Bachelor of Accounting / ACCA
• At least 3 years relevant experience in accounting and financial reporting
• Good understanding of local accounting standards and tax regulations
• Consolidation experience preferred
• Proficient with MS Office application and use of accounting software
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines
• Ability to work independently and in a team and in a fast-paced environment.

Responsibilities

• Solicit new business loan opportunities through active acquisition of unsecured loan products.
• Understand the business life cycle of small businesses to help them expand their reach and provide prudent financial solutions to support the companies’ growth.
• Demonstrate good credit acumen with ability to mitigate financing risk to ensure robustness of our credit portfolio.
• Strong cross team collaborations with internal and external stakeholders to nurture and grow new business and partnership opportunities.

Qualifications

• Degree holder, with min. 1-2 years of credit and sales experience covering local SMEs preferred.
• Fervent individual who is self-driven and possesses the willingness to take on additional initiatives to drive the overall business strategy.
• Strong interpersonal skills, with ability to connect with customers
• Sound analytical skills with ability to interpret and analyse company financials
• Passionate individual who is innovative and enjoys a dynamic work environment.
• Highly focused, driven and results-oriented individual.

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Service Crews

Location: Chinatown
Salary: $2,400~$2,600
Working Hours: 5 days per week, Shift timings

Responsibilities:

• Attend to customer inquiries and provide efficient service.
• Take orders accurately and ensure timely delivery of food and beverages.
• Assist in maintaining cleanliness and tidiness of the restaurant.
• Collaborate with team members to uphold customer satisfaction

Requirements:

• Prior experience in customer service or the food industry is advantageous.
• Able to work well in a team and under pressure.
• Friendly and outgoing personality with a strong commitment to customer satisfaction.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]
EA License No: 19C9682EA
Personnel No: R23115655
EA Personnel Name: Michelle Yeo Swee Xiang

Key Responsibilities:

· Brand manager is responsible for driving and implementing 360 degrees marketing campaigns with action plans to meet the sales budgets and objectives.

· He/she must be operationally strong and work closely with both internal and external stakeholders in growing market share and brand visibility in all our markets.

· He/she will be required to lead the luxury fragrances and/or cosmetic business.

· He/she must closely communicate with other group companies; connect with our principals globally; and.is expected to work in a demanding environment where strict timelines and protocols must be met.

· He/she is expected to work on weekends and travel regularly in the region.

· Meticulous, creative, able to spot trends and innovations with sound business acumen.

· Responsible for controlling and managing the A&P expenses.

· Partake in market research and brand innovations projects.

· Computation and update of Retail Selling Price.

Requirements:

· Minimum Diploma in Marketing, Media, Communication, similar or related field.

· Proven working experience in luxury fragrances and/or cosmetic management.

· More than 5 years’ relevant experience as Regional Brand Manager.

· Business planning and implementation experience as well as project management; Strategic thinking

· Computer literacy and savvy with technology is a must.

· Work independently with minimum supervision

· Proficient in English (Verbal & Written). Ability to speak and write any other language and dialect is an added advantage.

· Possess good time management and organizational skills.

· Positive attitude & growth mindset.

· Other ad-hoc duties as assigned.

· Flexibility to travel when required.

Note: We regret that only shortlisted candidates shall be contacted.

Position Summary

An expert in HR & C&B operational matters with excellent problem-solving skills and proactive approach in managing HR & C&B operations with abilities to streamline the processes and be a key contributor towards continuous improvement to contribute to Samsung overall strategic objectives in People team.

Roles & Responsibilities

· Working across multiple administration areas to established HR and rewards programs for Singapore Regional and local office.

· Manage full spectrum of HR & C&B operations, risk & compliance and lead HR projects and new initiatives.

· Recommend and streamline work processes improvements, including system enhancements, to enhance efficiency and effectiveness.

· Support in statistical reporting (employee demographics, absenteeism, and employee turnover) and manage external agencies (e.g., government agencies, insurance broker, insurance companies etc.)

· Manage C&B program implementation and administration (e.g., compensation administration, employee benefits administration, etc.)

· Manage HR employment issues (hiring and termination processes and labour law issues, contract renewals and dismissals, trainee programs, expatriates, control/process of retirement, etc.)

· Ensure HR & C&B documents and processes that are accessible by employees are updated and correct (e.g., employee handbook, insurance handbook and any other benefits related claim or application processes etc.)

· Ensure compliance with company policies and local employment regulations

· Ensure data integrity in HRIS and manage personnel records maintenance

· Responsible for smooth delivery of all benefits-related matters

· Manage payroll, tax and mobility administration and programs

· Manage C&B related benefits and vendor

· Support in C&B cost projection, budget and analysis

· Provide advisory and operation support to the stakeholders

· Lead and participate in ad-hoc projects, where necessary.

Act as an advisors on all HR & C&B operation related matters

Skills & Qualifications

• Degree in Human Resource Management or other relevant disciplines
• Minimum 8 years of HR or C&B operation experience
• Proficient in Singapore Employment Act and other MOM and TAFEP guidelines
• Proficient in Microsoft Office
• Strong interpersonal and communication skills
• Strong analytical ability, meticulous and detail-oriented
• Ability to work independently and navigate through ambiguity
• Ability to multi-task and respond to rapid changes in a fast moving dynamic business environment

Centre Manager
Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Fixed in one centre (depends on house location)
Salary: $3500 - $5000 + Performance bonus

Job Description:

• A company that running English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.

Job Responsibilities:

• Lead and oversee the day-to-day operations.
• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Requirement:

• Diploma or degree in any discipline
• Min. 2 years experience in the industry. Management experience preferred.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: https://wa.me/6596112291 (Kyra)

Email: [email protected]