Service Coordinator / Sales Support

Seeing the challenges of FX today with high latency and rejection rates, fragmented marketplace and outdated technology, Spark Systems sets out to build a robust trading platform designed for low-latency access to worldwide FX liquidity with smart algorithmic execution, reducing trading costs for our clients. We are also delivering our next-generation automated data-driven decision tools to help our clients discover market opportunities with deep tech and data analytics developed on our platform.

Job Overview – Client Services Specialist (Rotating Shifts)

We are looking for a Client Services Specialist within our energetic startup team. This is a fantastic opportunity to play an integral role in delivering unparalleled customer service to our clients. An ideal candidate is someone who exhibits great personality, strong passion for customer success and continuous improvement on customer service. This role will suit an individual who loves to build client relations and deliver exceptional customer service.

Responsibilities

• Perform daily system health checks.
• Provide 1st and 2nd level technical and functional support for client queries and issues over phone and email.
• Research problems thoroughly, test solutions and make recommendations to clients.
• React to critical issues on a timely basis i.e. troubleshoot, investigate and escalate (if necessary) issues and create or apply appropriate solutions to immediate issues.
• Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML, FIX and Java.
• Provide assistance in our product and explaining processes in accordance with internal procedures.
• Provide project management for onboarding of (i) Client setups and (ii) Bank connections.
• Provide weekend support for deployment and post-checks.
• Configure demo environments for sales.
• Maintain awareness of relevant technical and product trends with self-learning and job shadowing.
• Work across teams to continually provide feedback, improve product, and drive future innovation.

Required

• Able and willing to work on night shifts and public holidays
• Experience working in a Technical Support environment with excellent customer service skills.
• Basic understanding of FX market and/or a desire to learn FX.
• Ability to communicate effectively and professionally, both verbally and in writing with customers and colleagues at all levels of technical and non-technical skill sets.
• Knowledge on UNIX command line, SQL or Java programming is a plus.

Qualifications

• Minimum Diploma in Computer Studies or related discipline.
• Basic knowledge of Linux environment.
• At least 2 years of experience in support related fields is required.
• Knowledge of FX is a strongly preferred. If not, knowledge in other financial asset class is helpful.
• A positive and helpful attitude to serve customers and assist colleagues.
• Ability to multi-task, prioritize and deliver in a mission critical / time pressured environment.
• Someone who is undeterred and would not give up easily.
• Proactive with good analytical and organization skills.
• Positive work attitude, motivated and resilient in tough situations.
• A drive to learn and master new technologies and techniques.

Our Client, various healthcare MNCs and Public healthcare organizations are currently on a lookout for a patient service assistant at various locations.

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

A Patient Service Associate will facilitate patients' journeys through the various service points in our clinics and provide strong support to our clinicians in delivery of quality care to our patients.

Responsibilities include:

· Patients’ registration

· Appointment scheduling

· Handling patients’ general enquiries

· Screening of patients' general condition

· Referral, checkout and administrative duties.

Requirements:

· Min N/O/A levels/ Diploma

· No Experience needed/ Full training and guidance will be provided during work

· Must be able to commit to a minimum of 3 months

· Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: PSA - Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Duration: 6months

Salary: Up to 3.6K

Location: Science Park

Working hour: 9am to 6pm

• Participating in improvement initiatives and team-building activities within customer service and across functional areas.
• Accurately processing high volumes of part orders and service requests, including part location and price determination.
• Preparing accurate pricing for part orders and returns, considering factors like foreign currency conversion rates, contract type, special discounts, and field service engineer feedback.
• Ensuring accurate cost and revenue accounts are associated with parts, labor, and expenses on each call.
• Determining shipping methods based on part size, weight, contractual agreements, system issue severity, and preferred carrier.
• Acting as a liaison with Accounts Receivable to resolve billing issues.
• Maintaining professionalism in relationships with team members, customers, and others within the company.
• Ensuring all responsibilities are handled promptly, accurately, and with outstanding customer service.
• Performing ad-hoc tasks and duties as assigned by the Superior.

Requirement

• Min O Level / Diploma
• Has prior 2 to 3 years of exp in field service call centre / sales support / order fulfilment
• Ability to multi-task in a fast-paced environment.

Interested candidates, do submit your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

OUR IMPACT

Operations is a dynamic, multi-faceted division that partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the globe. Alongside this integral service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Behind every trade executed, every new product launched, every market entered, and every transaction completed is an Operations team that develops the foundational processes and controls that make our business flow.

Asset Servicing is a Global Markets Operations business unit responsible for the management of Voluntary Income and Corporate Actions events across the globe for both equity and fixed income products. Areas of focus include event creation, reconciliation, instruction, entitlement distribution, and dedicated client service. The Asset Servicing role requires a professional with deep Operational expertise and proven experience in managing and developing complex and high-risk functions.

YOUR IMPACT

A successful candidate would focus on the day-to-day oversight of a regional team, collaborating with other groups across the globe, and with the opportunity to work cross-function. There is a wealth of knowledge to be gained from the diversity of the markets, events and products covered by Asset Servicing on a day-to-day basis, along with a unique opportunity to interact heavily with various businesses and operational units across the firm.

DESIRED SKILLS & EXPERIENCE

We are searching for an experienced Operations professional to join the Prime Services Operations unit in one of several global locations as an Asset Servicing Analyst. Responsibilities include:

Communications – Demonstrate great interpersonal skills and ability to develop strong relationships with key stakeholders

• Articulate issues clearly and communicate effectively with all levels of the organization (analyst to managing director)
• Influence others and express alternative views and rationale for a course of action
• Listen well and be receptive to others’ ideas and suggestions, encouraging open and collaborative dialogue among team members

Functional & Technical Expertise – Leverage deep technical expertise to resolve challenging issues

• Possess robust industry and market trend knowledge and experience, and take initiative to broaden skill set
• Exhibit strong analytical skills with an ability to understand complex workflows and become the go-to expert within stakeholder community
• Deliver day-to-day issue resolution through effective time management, prioritization and multi-tasking

Innovation – Contribute to the definition, review, and execution of Global Asset Servicing Strategy

• Enhance the control environment through business intelligence-related initiatives to increase scalability, adapt to regulatory changes, and deliver creative solutions to clients
• Identify and deliver functional enhancements in processes and/or core tools and technologies that will improve divisional leverage
• Demonstrate ability to identify and leverage solutions used by other teams, and foster a culture of innovation in which the more junior population is encouraged to seek creative solutions

Client Focus – Deliver consistent client service through partnerships with other teams and divisions

• Effectively handle challenging requests, and build trusting, long-term relationships with clients
• Appreciate key client strategies and proactively manage and articulate the impact on the team and function using BI/analytics and empirical data

Risk Management – Partner with regional management team to provide effective oversight of key Asset Servicing Functions

• Challenge existing risk and control framework and the status quo to further reinforce the control environment
• Proven ability to effectively manage operational risks and develop control enhancements
• Contribute to and drive technical and operating environment risk review
• Provide guidance and advice from a risk and control perspective to ensure the proper remediation of risk arising from new products, business, migrations, etc.

Management, Leadership & Culture

• Partner with an Executive Director to build a resilient and motivated team by promoting diverse perspectives, providing transparent feedback, and offering career coaching
• Assume accountability and ownership of complex situations, offering own expertise to influence outcomes

PREFERRED QUALIFICATIONS

• Prior experience with Asset Servicing in a global market or another securities-related function
• Sees the big picture and keeps current with emerging business, economic and market trends
• Works intensely towards extremely challenging goals and persists in the face of obstacles and setbacks
• Strong team player who collaborates readily with others within and across teams
• Encourages other team members to participate and contribute, and acknowledges others' contributions
• Forward-thinker who anticipates questions, plans for contingencies, and identifies clear objectives
• Improves current processes and develops creative solutions that are grounded in reality and have practical value
• Influences outcomes by taking a position on issues and presenting sound, persuasive rationale for ideas

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Job Description:
We are looking for an experienced and strategic Senior Manager to lead and enhance the efficiency of our business operations. The successful candidate will oversee the daily operations of the company, ensure optimal performance, and contribute to the development and execution of strategic plans.

Key Responsibilities:

• Oversee and manage the day-to-day operations across various departments.
• Develop, implement, and monitor operational policies and procedures.
• Work closely with senior management to set and meet performance targets.
• Analyze processes and implement improvements to boost productivity and efficiency.
• Manage budgets, forecasts, and financial planning for operational needs.
• Lead, mentor, and motivate teams to meet business objectives and performance standards.
• Collaborate with other managers to optimize cross-departmental workflows.
• Ensure compliance with company policies and regulatory requirements.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
• 8-10 years of experience in operations management or a similar role.
• Strong leadership, decision-making, and problem-solving skills.
• Proven track record of managing budgets and driving cost-efficiency.
• Excellent communication and interpersonal skills.
• Proficiency in business management tools and Microsoft Office Suite.

Benefits:

• Competitive salary.
• Comprehensive health insurance and paid leave benefits.
• Opportunities for leadership development and career advancement.
• Dynamic and collaborative work environment.
• Access to exclusive professional training and workshops.

Job Duties

• Assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occuring in the hotel when necessary
• Record all complaints into log book for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience
• Excellent communication and interpersonal skills
• Proactive team player
• Positive working attitude
• Strong analytical problem solving skills

We regret that only shortlisted candidates will be notified.

Job scopes

- Managing individual and team performance to meet sales target

- Creating sales plans and executing the sales strategies

- Establish and maintain long-term business partnership with key customers through proactive communication with clients

- Managing staff, equipments, materials and schedules client requirements and deadlines while maintaining product and service quality

- Prepare an accurate forecast sales report on a monthly basis

Job requirements

- Min Diploma or Degree holders

- Excellent written and communication skill

- Independent performer and a team-player

- Drive and passion to succeed

- Strong interpersonal and client service skills

- The ability to work under pressure

- Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description

- Manage the day-to-day work activities of the employees to ensure proper coverage, and plan and assign work

- Communicate and enforce policies and procedures

- Ensure all staff are properly trained, and certified as required, and have the tools and equipment needed to effectively carry out their job

- Oversee the daily operations of outlet for efficient operations

- Ensure good and prompt service to satisfy customers' needs

- Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness, and workplace safety guidelines

- Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory control

- Drive & exceed individual & store targets

- Provide excellent customer service

- Lead and supervise frontline staff, conduct briefing sessions on company procedures and policies

- Evaluate sales and work performance of frontline staff

- Ensure frontline staff are well trained in their service delivery, sales techniques, and product knowledge

- Guiding and training new staff members to promote internal growth

Job Requirements

- Good interpersonal and communication skills

- Good leadership and people management skills

- Able to manage multiple priorities in a fast-paced work environment

- Proficient in Microsoft Office software

- Managers specializing in Sales - Retail / General, Spa and Wellness would be a plus

- Full time/permanent position

- Able to commit to working retail hours on weekdays (10.45am-9pm) and weekends/public holidays (9.45am-6pm)

- Must be able to communicate with English & Chinese speaking customers (to provide consultation and recommend suitable treatments to English and Chinese speaking customers.)

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

职位描述

- 管理员工休息时间表并计划和分配工作

- 沟通和执行政策和程序

- 确保所有员工都经过适当培训，并按要求获得认证，和拥有有效开展工作所需的工具和设备

- 监督门店的日常运营以实现高效运营

- 确保良好和及时的服务以满足客户的需求

- 确保分店符合所有权威法规，包括但不限于卫生、清洁和工作场所安全指南

- 确保员工遵守公司的规定，例如销售报告、现金管理和库存控制

- 推动并超越个人和分店目标

- 提供优质的客户服务

- 领导和监督前线员工，并以公司程序和政策进行简报会

- 评估一线员工的销售和工作表现

- 确保一线员工在服务交付、销售技巧和产品知识方面接受过良好培训

- 指导和培训新员工，促进内部成长

工作要求

- 良好的人际关系和沟通技巧

- 良好的领导能力和人员管理能力

- 能够在快节奏的工作环境中管理多个优先事项

- 精通Microsoft Office软件

- 专门从事销售的经理 - 零售/综合、水疗和健康行业将是一个加分项

- 全职/永久职位

- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期（上午
9 点45分至下午 6 点）

- 必须能够与说英语和华语的客户沟通（为说英语和华语的客户提供咨询和推荐合适的治疗
方法。）

员工福利

- 底薪加高佣金

- 提供膳食和交通津贴

- 年度绩效奖金

- 医疗福利

- 工人保险

- 长期服务奖

- 不同类型的休假福利

- 职业发展和个人发展机会

- 舒适和优越的工作环境

Job Description

· Responsible for ensuring monthly sales targets are met

· Conduct outdoor road shows to promote the company's products and services

· Provide information on promoted services/products

· Distribute flyers/samples

· Must be responsible in being professional when promoting

· Ensure the working areas are clean at all time

· Lead the team and guide subordinates on the job

· Ad-hoc tasks as assigned by Management

Job Requirements

· Leadership

· Good knowledge of promoted products and treatments

· Good communication skills

· Client relationships

· Motivation for sales

· Able to commit to working long hours and standing long hours

· Able to accept working during weekends and public holidays

· At least 5 years of experience in sales

Staff Benefits

- Attractive salary scheme

- Meal and transport allowance provided

- Yearly performance bonus

- Medical benefit scheme

- Workers’ insurance

- Long service award

- Different types of leave benefits

- Career progression & development opportunities

- Comfortable and conducive working environment

JOB DESCRIPTION

Job Title: Logistics Manager

Location: Suntec City

Job Type: Full-time

Reports To: Chief Operating Officer

Job Summary:

The Logistics Manager is responsible for overseeing the entire supply chain

management process, ensuring efficient and effective distribution of products.

This role involves managing logistics, warehousing, transportation, and inventory

management to optimize the flow of goods and services.

Key Responsibilities:

1. Supply Chain Management:

- Develop and implement strategies to ensure efficient supply chain

operations.

- Coordinate with suppliers, manufacturers, and distributors to manage the

flow of goods.

2. Logistics Coordination:

- Plan and oversee the logistics of inbound and outbound shipments.

- Ensure timely delivery of goods to customers and maintain optimal inventory

levels.

3. Warehouse Management:

- Supervise warehouse operations including receiving, storage, and dispatch of

goods.

- Implement best practices for inventory control and warehouse layout.

4. Transportation Management:

- Manage transportation logistics to ensure cost-effective and timely delivery.

- Negotiate contracts with carriers and monitor transportation costs.

5. Process Improvement:

- Identify areas for process improvements and implement changes to enhance

efficiency.

- Use data and analytics to track performance and make informed decisions.

6. Team Management:

- Lead and mentor the logistics team, providing guidance and support.

- Conduct performance reviews and develop training programs for staff

development.

7. Compliance and Safety:

- Ensure compliance with all relevant regulations and standards.

- Maintain a safe working environment and promote safety protocols.

Qualifications:

- Bachelor’s degree in Logistics, Supply Chain Management, Business

Administration, or related field.

- 5 years of experience in logistics or supply chain management.

- Proven track record of managing logistics operations and leading teams.

- Knowledge of logistics software and tools (e.g., TMS, WMS, ERP systems).

Skills:

- Strong organizational and planning skills.

- Excellent communication and negotiation abilities.

- Analytical and problem-solving mindset.

- Ability to work under pressure and meet deadlines.

- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).

Preferred Qualifications:

- Master’s degree in a related field.

- Professional certification such as Certified Supply Chain Professional (CSCP) or

Certified in Production and Inventory Management (CPIM).

- Experience in [specific industry, e.g., retail, manufacturing, e-commerce].

Working Conditions:

- Ability to work in a fast-paced environment.

- Occasional travel may be required.

- Ability to lift and move heavy objects if necessary.

How to Apply:

Interested candidates should submit their resume and cover letter to email:

[email protected]

---

Monthly Salary Range (SGD)

$4,000 - 6,000

Location: Chancery Court, 36H Dunearn Road, Singapore 309433 (nearest MRT station: Newton)

• $3000 - $3500 / month
• At least 2 years of experience in a similar role
  

Job Responsibilities:

• Oversee daily operations of the store, including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Manage inventory levels, ordering supplies as needed to avoid shortages or excess.
• Maintain the cleanliness and organisation of the store.
• Ensure all food and beverages meet quality standards and presentation guidelines.
• Train and supervise staff, ensuring they understand and adhere to company policies.
• Oversee hiring and rostering of staff where necessary.
• Conduct regular performance reviews, providing feedback and coaching to staff.
• Foster a positive and productive work environment.
• Respond to and manage customer feedback and enquiries - both online and offline and implement strategies to improve service quality if necessary.
• Any other ad-hoc duties assigned by Management

Job Requirements:

• At least 2 years of relevant working experience
• WSQ Food Hygiene certification
• Fluent in English
• Team player with a good learning attitude
• Able to multitask and work under pressure
• Meticulous and takes pride in work
• Strong leadership, self-motivated and good people skills
• Excellent communication and interpersonal abilities

Official working hours:

• Tue, Thu, Fri, Sat, Sun: 9.30 - 6.30pm
• Wed: 9.30 - 1.30pm
• Closed on PH

Team size:

• 3 - 4 staff

License/Certification:

• WSQ Food Safety Level 1 (Required)

We are looking for a Logistics Manager to oversee our delivery operations. You will be responsible for managing drivers, planning routes, and ensuring timely and efficient deliveries.

**Key Responsibilities**:

- Manage and supervise delivery drivers.

- Plan delivery routes to ensure timely deliveries.

- Monitor driver performance and delivery schedules.

- Coordinate with the warehouse to ensure accurate deliveries.

- Handle any delivery issues or customer complaints.

- Ensure compliance with safety and company policies.

**Requirements**:

- Experience in logistics or transportation management.

- Strong leadership and communication skills.

- Ability to manage schedules and solve problems quickly.

- Knowledge of delivery operations and safety protocols.

- Ability to work well under pressure.

**Job Details**:

- Mon to Sat, 9am - 6pm (PH & Sunday off)

- Competitive salary + performance incentives.

- Opportunity for growth and career development.

MGI N Rajan Associates, Public Accountant and Chartered Accounts Singapore, an established Audit Firm specialized in Audit and Assurance field is looking for dynamic accounts professional to join the existing team which has 4 decades of experience. The focus of the firm is to help clients grow and expand their business by resolving their core business issues powered by insights derived from a fact-based and structured problem solving methods.

The mission of the company is to bring out the best for each business, through a flexible and personalized client experience

Job Profile:

Audit Manager :

As an Audit Manager you should display advanced knowledge of accounting and auditing procedures and possess excellent knowledge on initial engagement planning, preparation and review of audit documentation, management letter, reports and monitoring of engagement progress towards timeline, conduct review of audit files and provide feed back to the audit staff to improve the quality of audit and mentoring new staff

Audit Manager Requirements:

· Coordinating and developing auditing processes.

· Developing and implementing policies and procedures.

· Supervising and conducting independent audits.

· Drafting recommendations on corrective measures.

· Advising clients on audit and accounting matters.

· Mentoring new staff.

· Reviewing of audit files for partners.

Audit Manager Qualification:

· Degree in accounting (CA Singapore, ACCA, ICAI, etc.,)

· Extensive experience in auditing more particularly in consol audits

· Solid knowledge of regulations and guidelines.

· A record of success in internal and external audits.

· Excellent communication skills.

· Strong time management skills.

· Professional membership is an added advantage

Experience & Remuneration:

Minimum 5 years, package ranging from SGD80K to 100K annually and benefits include staff group insurance.