1. Manage ICT Infrastructure services in meeting Service Level Agreement and IT Security Standards and Policies.
2. Manage ICT Infrastructure Incidents to ensure they are resolved within the Service Level Agreement and develop mitigation measures to avoid having re-occurrence of incidents.
3. Develop guidelines, processes and procedures to continuously improve incidents management, escalation and system monitoring.
4. Manage ICT Infrastructure contracts and operating budget in meeting the agreed budget utilisation.
5. Provide ICT Infrastructure support and services in all stages of application deployment, testing and production.
6. Deliver ICT Infrastructure services in meeting business needs, within agreed budget, duration and quality.
7. Design and implement technical solutions, proof-of-concept, and pilots, ensuring the system complies with ICT Security Standards.
8. Work closely with solutions architects, application and operations teams to ensure smooth delivery of technical solutions and meets requirements for high availability, resiliency, scalabilities and security.

Requirements

• Possess Bachelor's Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Certifications with Cloud Service Providers. (e.g. AWS Certified Solutions Architect, Microsoft Certified Azure Solutions Architect) would be an advantage
• Min 3 years relevant experience with using Cloud Service Providers, preferable with AWS experiences.
• Infrastructure as Code. (e.g. Terraform, Cloud Formation)
• Experience with continuous integration and continuous delivery.
• Familiar with Security/InfoSec practices.
• Self-motivated with a positive mindset.
• Good team player.
• Resourceful and able to work out innovative solutions using new technologies.

* This is a 2 years contract(renewable) position.

Khaty Zainal

R22111204

BGC Group Pte Ltd(Outsourcing)

EA 05C3053

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Our client is a leading MultiTech Social Media company. They are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies.

Job Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Job Requirements:

• Bachelor's degree or equivalent with min 3 years experience in music account management, operations, product management, online operations, consulting, or data analytics.
• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience.
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on company’s music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel) experience.
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music
• Good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Job scope:

• HR service delivery contact for the location assigned.
• Provide efficient, high-quality HR service delivery to employees, line managers, and HRBPs in assigned locations.
• Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
• Manage all the employee-related data entry into the HR system.
• Ensure integrity, consistency, and security of all data you deal with.
• Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
• Manage the HR shared services ticketing tool and ensure all requests/queries are attended to promptly.
• Actively contribute to case analysis and identification of issue trends.
• Ensure key performance metrics including Service Level Agreements (SLAs) are met.
• Generate timely and accurate HR reports for data analysis and provide insights where applicable.
• Participate in new technology implementation, system enhancements, and continuous improvement efforts.
• Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
• Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
• Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
• Operational management of the scope of work defined in our HR service catalogue, handling employee inquiries, HR Operations Tickets
• Support of employees and managers regarding HR queries as well as administrative implementation of those
• Operational support of specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management)
• Contributing to global and regional HR projects
• Any adhoc duties assigned

Pre-requisits:

• Bachelor's degree in business administration with a focus on human resources
• Minimum of 8 years of experience in operational HR
• Ability to quickly gain knowledge and translate it in precise advice on standard policies and procedures
• Commitment, teamwork, reliability, and the ability to work across departments and countries.
• Proficient in Office 365, knowledge of SAP SuccessFactors is preferred
• Understanding of HR technology landscape, including HRIS, payroll, recruitment, and performance management systems.
• Managing Work Processes: is an effective process, workflow, and systems designer.
• Dealing with Issues: fearlessly takes on all issues, challenges, and people; comfortably confronts and works through conflict; delivers negative feedback and messages without hesitation.
• In-depth knowledge of employment laws and regulations, ensuring compliance in all HR operations

Interested applicants, pls email resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA: 99C4599

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Singapore iconic and homegrown heritage Food Services and Manufacturing company, HarriAnns (www.harrianns.com) is looking for an Assistant Operations Manager to join our expanding dynamic team. If you are passionate about the food and beverage industry and are serious about advancing your career (while having a bit of fun), we would love to hear from you.

As the Assistant to the Operations Manager, you will support in leading and managing the outlet teams to drive the sales performance of the outlets, ensuring the strategic growth of the business. Additionally, you will assist in overseeing the Operations team to ensure proper management of restaurant operations, as well as operational and manpower planning

Job Highlights

• Salary Up to $4000/mth with Many Benefits!
• Career Advancement & Opportunities!
• Company Events & Gatherings!
• Fun & Vibrant Environment!
• Work closely with Senior Management Team!

JOB DESCRIPTION

Sales

• Lead and motivate restaurant supervisors in achieving sales targets and ensure strict adherence to SOP of food preparation and quality.
• Develop monthly sales targets and monitor sales performance of all outlets.
• Responsible for sales performance of the outlets; Develop plans and strategies to achieve sales targets.
• Responsible for the profitability of the outlets; Manage the manpower, food cost and operating costs to ensure profitability of all outlets.
• Work closely with Marketing on developing marketing strategy and promotions to drive sales.

Operations

• Lead and manage the Operations team to ensure proper management of restaurant operations; day to day operations and man-power planning.
• Lead and ensure that Standard Operating Procedures (SOPs) are adhered to; Review and evaluate SOP regularly to improve efficiency and productivity.
• Liaise with functional departments to ensure on outlets compliance of all related policies, standards, guidelines and regulatory requirements.
• Conduct regular outlet checks to ensure food quality, service and hygiene standards.
• Manage and responsible for inventory management and stock level at all outlets.
• Responsible and ensure that A&P programmes are well-executed in a timely and accurate manner.
• Responsible for maintaining excellent customer service standards; Review staff service standards and provide advice for improvement. Training and development if required.
• Responsible for staff management and staff recruitment; Review staff performance and provide advice for improvement. Review staffing and manpower to ensure adequate staffing to meet operational needs.
• Work closely with HR on recruitment and manpower planning as well as training and development.
• Lead in the investigation of all internal (staff) and external issues and ensure appropriate settlement.
• Responsible for staff retention as well as training and development of staff.
• Other related duties assigned.

Requirements:

• Possess at least a ‘Diploma' in any field.
• Minimum 3 years of relevant management experience in F&B operations
• Possess good knowledge in Food & Beverage industry and Restaurant Operations.
• Good communications, planning and execution skills.
• Team player with ability to lead and motivate the team.
• Excellent analytical and problem-solving skills.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

• Lead and execute business development initiatives.
• Plan and manage marketing and outreach events.
• Oversee engagement, wellbeing, and administration.
• Track outreach success and adjust strategies.
• Manage program budgets, grants, and audits.

Requirements:

• Minimum Degree holder with at least 3-5 years of statutory board working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Reporting to General Manager in China and responsible for all manufacturing activities in the plant. Establish corporate strategies and plans for operations.

• Improve manufacturing and technological processes continuously to achieve Best in Class Operations. Lead all departmental continuous improvement.

• Schedule production activities in accordance to customers’ requirements

• Manage the various manufacturing activities of the plant and ensure compliance to QEHS and other requirements

• Monitor and improve manufacturing yield and efficiency

• Build good rapport with customers through timely feedback on product quality performance as well as customer’ requirements such as assisting customer to perform evaluation

• Take reasonable care of workplace health and safety; abide by all EHS policies and procedures; cooperate with Management and colleagues in EHS initiatives

• Responsible for departmental KPI

Requirements:

• Degree in Engineering

• Minimum 6 - 8 years of relevant work experience

• Supervisory experience in a manufacturing environment preferably in plastics injection molding sector will be advantageous

• Language proficiency to liaise with colleagues and stakeholders in China

• Able to complete multiple tasks independently in a fast-paced environment.

• Location: Based in China with expatriate package

• Candidates who can start on short notice preferred

We invite interested and qualified candidates to send in your updated resume (MS Word Format), stating your reasons for leaving each employment, your current and expected salary to [email protected] and cc [email protected]. Please indicate the position you are applying in your email subject. Your interest will be treated with strict confidentiality,

We regret to inform that only shortlisted candidates will be notified

EA License: 90C3627

EA Reg No: R1108020

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Overview

In the role of a Netflix Senior Manager, Art & Print & Prod Ops lead, you will be an integral part of the APAC Regional Marketing team, collaborating closely with local Marketing teams and overseeing the team’s work of finishing, localization, and adaptation of marketing assets in a fast-paced high-performance environment. Joining our regional APAC Marketing Production team, we require an experienced 10+ years in Art & Print Production who is able to navigate and evolve complex tools and workflows whilst maintaining operational best practices. Someone who is passionate about all aspects of A/P production has an entrepreneurial mindset with people’s management experience, thrives in an ever-changing environment, possesses a high level of intellectual curiosity, and can demonstrate strong judgment in the face of ambiguity.

Additionally, as a Senior Manager, Art & Print and Production Ops lead, you are expected to contribute to broader APAC regional initiatives. These initiatives aim to identify and develop opportunities for efficiency enhancements and greater impact within the team.

Key Areas & Skills

LEADERSHIP

• Ability to set a clear vision for the team, aligning production goals with overall business objectives. Leading by example, inspiring the team, and creating a collaborative and creative work environment are crucial.
• Managing multiple Art & Print projects simultaneously, often with tight deadlines and varying scope
• Nurturing and developing the skills of team members to maintain a high-performing team. This includes mentoring, providing feedback, and creating opportunities for growth and learning.
• Building and maintaining strong relationships with internal teams and external vendors.
• Understanding and respecting diverse perspectives and promoting an inclusive work environment.
• Managing production budgets and resources efficiently.

ART/PRINT FINISHING EXPERTISE & GENERAL WORKFLOW

• Provide technical and creative finishing advice working alongside our finishing agencies and external partners.
• Understand the core marketing creative intent with artwork assets and lead the team to execute world-class finishing on Artwork assets for APAC campaigns.
• Be a brand guardian and knowledge center for Marketing Art and OOH assets.
• Knowledge sharing and contributing to improving and scaling workflows and Global Production Design thinking, understanding regional nuances within the APAC team, and contributing to APAC & Global initiatives.
• Identify opportunities for innovation workflow refinement.

VENDOR & PROJECT MANAGEMENT

• A multi-tasker is able to oversee several different campaigns at different production stages that the team is working on.
• Define, communicate, implement, and monitor technical quality standards and creative integrity on all project deliverables according to Netflix's creative guidelines
• Lead with the sourcing, vetting, and onboarding of finishing vendors
• Proactive, fast, and flexible problem-solver with superb time, resource, and stakeholder management.

LOCALIZATION KNOWLEDGE

• Experience with transcreation and translation.
• Manage globalization team relationships, always looking into opportunity areas to have the work done more efficiently and scalable.

INNOVATION

• Encouraging a culture of experimentation, where failures are seen as learning opportunities, is crucial for fostering continuous improvement and breakthroughs.
• Understanding and leveraging new technologies, like AI, that can significantly enhance operational efficiency and create new business opportunities.
• Fostering an environment where creativity is encouraged, experimentation is valued, and employees feel empowered to contribute ideas.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job Description

• Preparing contracts for external stakeholders (including maintenance contracts)
• Preparing budget for the medical centre
• Preparing presentations for internal/external stakeholders
• Liaising with internal stakeholders e.g. Finance, HR, IT
• Liaising with external stakeholders e.g. contractors, vendors, hospitals, dormitories, government agencies and landlord
• Participate in procuring various services for the medical centre
• Regularly processing and reviewing invoices, outsourced services and centre's licenses
• Data entry and consolidation
• Prepare and coordinate licensing and audits (MOH, NEA and MOM)
• Reporting officer of admin and operations team, overall in charge of rostering, staff development and appraisals
• Liaison person for research projects
• Preparing monthly workload statistics / dental reports
• Overseeing Primary Care Plan (PCP) onboarding and off-boarding
• Preparing and coordinating reports to Migrantwell Singapore

Requirements

• Degree in Business Administration or equivalent.
• Minimum 5 years of relevant experience in managerial level, preferably operations experience in healthcare setting in a similar capacity.
• Excellent interpersonal and communication skills to work well with all departments.
• Strong leader with tested ability to manage, motivate and coach teams.
• Enjoys challenges and able to work with tight timelines when needed.
• Well versed in Microsoft Office (Word, PowerPoint and Excel).
• Able to work in collaboration with other professionals in the multi-disciplinary team.

Location

St Andrew's Migrant Worker Medical Centre

27 Penjuru Walk, #01-24, Penjuru Recreation Centre, Singapore 608538

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Position:Operations Manager

• Working Hours:5 days, 8.30am- 6pm
• Salary: $5000 -$6000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

What you'll be doing

• Manage the daily operations of assigned inpatient wards, including administrative functions and counter services
• Collaborate with Ward Nurse Managers and stakeholders to address operational challenges and improve service delivery
• Lead ward infrastructure and building improvement projects, ensuring minimal disruption to patient services
• Track project timelines and budgets, ensuring all works are delivered on schedule and meet hospital standards
• Review hospital processes to enhance customer satisfaction, operational efficiency, and resource utilisation
• Handle annual planning cycles, including financial, manpower, and training requirements
• Support and participate in hospital-wide initiatives, including quality improvement and IT system enhancements
• Manage stakeholder engagements, resolve inter-departmental conflicts, and oversee service recovery efforts

What we're looking for

• Bachelor Degree level in related studies
• 2 - 3 years of experience in similar role within hospital setting

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

• Liaise with HQ departments to develop operational strategies and plans, including systems support, in line with the strategic vision for Silver Generation Office
• Establish strong working relationships with Satellite Offices (SOs) and ensure smooth implementation of operating guidelines that enable SOs to plan, execute and calibrate their operations
• Manage timely data collection and analysis at the Cluster- and SO-level to report and track progress towards strategic goals and milestones, identify areas for improvement and develop forward plans
• Lead the identification and analysis of metrics needed to trend emerging needs of seniors, including the demands and preferences for active ageing programmes and care and support trends, to improve the existing operational model
• Synthesize insights from data and work closely with SOs to drive the translation of recommendations into business actions
• Lead the identification of competency gaps within the Cluster and work closely with Training team to address training needs
• Support project management of cluster projects, including the monitoring of progress, resource utilization, schedule, risks and issues, and coordinate and organise meetings as required
• Prepare written correspondences and presentations to brief and update management and provide administrative and resourcing support as required

Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Able to grasp organizational strategies and plans and understand the objectives and impact to operations planning and execution
• Able to formulate guidelines and report templates for the implementation and monitoring of operational tasks by taking reference from HQ directives and planning norms
• Knowledge of how to create and apply various algorithms from database to analyse trends, sense make and identify gaps and areas that need improvement

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Well established Company
• Basic $4200 - $ 5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bukit Batok
• Normal working hours

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Other ad hoc duties as assigned.

Job Requirements:

• At least Bachelor Degree with prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Highly proficient in M365, SharePoint and HRIS.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)
EA Recruitment Pte Ltd
EA License No: 21C0492

Key Responsibilities:

Strategic Operations Management

1. Develop and implement comprehensive operational strategies to optimize clinic performance and profitability.
2. Oversee the operations of multiple clinics, ensuring uniformity in service quality and adherence to corporate standards.
3. Manage budgets, forecasts, and financial planning to ensure cost-effective operations and profitability.
4. Evaluate and enhance clinic workflows, introducing technology or processes that improve operational efficiency.
5. Ensure compliance with industry regulations, health and safety standards, and corporate policies.

Sales Leadership and Business Growth

1. Design and execute sales strategies to achieve ambitious revenue targets and market growth.
2. Analyze market trends, competitor activities, and client feedback to identify growth opportunities.
3. Collaborate with marketing teams to conceptualize campaigns that drive client acquisition and retention.
4. Build and maintain partnerships with external stakeholders, such as product suppliers or corporate clients, to expand business opportunities.
5. Develop pricing models, promotions, and packages to attract and retain high-value clients.

Leadership and Team Management

1. Lead, mentor, and manage clinic managers and their teams to foster a high-performance culture.
2. Set KPIs for clinic staff, conduct performance reviews, and implement training programs to enhance skills and productivity.
3. Act as a key liaison between clinic teams and senior management to ensure alignment with organizational goals.
4. Resolve escalated client concerns and operational challenges with professionalism and efficiency.
5. Recruit top talent to build and sustain a capable and motivated team.

Client Experience and Innovation

1. Ensure the highest standards of client care, creating a seamless and luxurious customer journey.
2. Innovate service offerings, introducing cutting-edge treatments or products to maintain market leadership.
3. Gather and act on client feedback to continuously refine and improve services.

Requirements:

1. Experience:Minimum 3–5 years of experience managing high-end aesthetics or healthcare beauty clinics, including multiple locations.
   Proven track record of driving revenue growth and operational excellence.
   
2. Education:Degree in Business Administration, Healthcare Management, or a related field (MBA preferred).
   

Key Competencies: Strong leadership skills with experience managing mid-sized teams (10–20 members).
Exceptional sales and business development expertise, with the ability to meet and exceed financial targets.
Analytical mindset to interpret financial reports, sales data, and operational KPIs for decision-making.

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Contract Position: January/February to December 2025

About Clarion Events

We are the world largest privately owned event and exhibition organiser, known for our innovative approach, market-leading events and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.

At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retaining talented employees and nurturing loyal partnerships. we focus on creating long-term value and sustaining leadership in all our sectors.

Key Responsibilities

• Support events project team including conferences, exhibitions, virtual events and other ad hoc meetings.
• Running virtual events and webinars, platform set up, speaker liaison, and live stream coordination including chasing speakers recording & webinar materials, designer and editor, prepping speaker onboarding, conduct tech checks and rehearsals, webinar show calling etc.
• Ability to liaise with senior industry stakeholders with effective communication and language.
• Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios, including event floorplan.
• Production and timely communication of correct and detailed technical manuals for exhibitors.
• Manage all speaker requirements (C-Suite / Senior Management level) to ensure that the conference programmes run smoothly.
• Arrange travel and accommodation for staff and speakers within a pre-set budget.
• Respond quickly and calmly to requests from speakers, sponsors, overseas partners and exhibitors pre-event and onsite.
• Manage suppliers and orders for all event signage, AV, venue, catering, printings, sponsored items etc.
• Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with approval.
• Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance.
• Assist the Operations team with any other ad hoc tasks as required. Includes ad-hoc administration tasks as required by Head of Operations.
• Work as part of a team delivering the operations for medium/ large conferences and Exhibitions.
• Available to travel in APAC.
• Report to Operations Director, and work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.

Knowledge, Skills, Attitude and Behaviour:

• Demonstrate clear and effective communication of ideas and processes
• As the successfully candidate will need to liaise with speakers and exhibitors from China, knowledge (written and spoken) of Mandarin is essential.
• Experience in the MICE industry and virtual events is desirable
• Organised and methodical
• Strong social and communication skills
• Able to deal with a broad range of people
• Self-motivated and able to take responsibility
• Keen to embrace and learn to use new technology and IT systems
• Able to work within a team
• Adaptable
• Problem solver
• Good attention to detail
• Able to manage time effectively
• Work calmly under pressure
• Prepared to work additional hours and weekends in the lead up to events (when necessary)

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

The SKILT Centre – the SpecialKids Intervention, Learning and Therapy Centre established in collaboration with SpecialKids Child Health & Development Clinic, provides a holistic series of programmes that target individuals aged 2 and upwards, through teenage years.

Role

As a Service Relation Officer, you will be the first point of contact for telephone, email, in-person, WhatsApp, and any other communication channel adopted.

Role & Responsibilities

• Greet and meet people coming into The SKILT Centre and direct them to appropriate areas
• Efficient handling of call inquiries and providing general information of services in The SKILT centre
• ·Screen telephone calls, emails, WhatsApp, and any other communication method adopted, record and relay messages
• Administer registration, take referrals, schedule appointments, and maintain efficient appointments time slots and package sessions
• Generate and calculate invoice, record, collect payment, and issuance of receipts on time
• Handle changes in billing, refunds, and credits.
• Handle closing, settlement, and payment collection
• Provide cross-coverage of other Service Relations Officer who may be on leave.
• Support operation functions as and when needed
• Monitor general hygiene and cleanliness of The SKILT Centre
• Any other ad-hoc duties assigned by the management

Requirement

• Fresh Diploma holders are welcome
• GCE ‘O’ Level or equivalent with 2 years’ working experience in administration, customer service and/or receptionist role
• Good interpersonal and communication skills
• Able to speak mandarin to mandarin speaking parents
• Positive working attitude and customer centric mindset
• Customer service mindset
• Meticulous and organised with attention to detail
• Ability to work independently and as a team.
• Enjoy working in fast-paced environment
• Proficient in MS Office
• Hard working and keen to learn
• Able to work on Saturdays

Location

Upper Thomson

5.5 days

Benefits

· Medical & Health insurance

· Professional development

· AWS and Variable Bonus

Job Type

Full-Time

Salary

$2,500.00 - $3,500.00 per month

We regret that only shortlisted candidates will be notified.