Job Requirements:

• Proactively engage stakeholders to ensure that on site client’s expectations are met
• Build and develop effective client /stakeholder relationships across multiple levels of the organization;
• On-site key point of contact for Facilities in the client’s premises;
• Ensure effective communications and reporting to clients’ on operation matters;
• Evaluate service response time and analyse occupants’ service request trends and suggestions;
• Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user;
• Pro-actively develop and manage client /business unit relationships ensuring that the expected and consistent service levels are achieved across the sites
• Lead by example and groom the team in achieving maximum client satisfaction level
• Ensure delivery of contractual obligations in a corporate setting;
• Deliver sound client centric experience at the workplace;
• Analyze client service request trends and provide suggestions for improvement. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user. Lead by example and groom the team in achieving maximum client satisfaction level;
• Preparing weekly, monthly facilities reports;
• Develop and review planned maintenance schedules with maintenance vendors;
• Ensure all Reactive Maintenance is completed as per the agreed timeframes.
• Ensure all Financial Management requirements are completed in a timely and accurate manner.
• Develop Site SOPs to ensure compliance and operations efficiency;
• Assist in the implementation of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental.
• Ensure critical operations and sites are identified across the sites.
• Establish HSSE plan for the account on site.
• Ensure disaster recovery and business continuity planning is implemented and maintained across the sites.
• Implement and ensure escalation procedures are in place and observed for incident and problem reporting.
• Have good knowledge of statutory legislations and requirements
• Managing work orders using a CMMS and analysing maintenance data;
• To conduct commercial negotiations with service partners and suppliers and to ensure the sub-contractors’ contracts administration for the FM projects are established;
• Develop annual Capex and Opex budgets
• Develop initiatives and strategies that lead to cost savings and service improvement
• Analyse financial data and contract model to generate savings for the account
• Review monthly financial reports including the preparation of accruals and variance.
• Prepare monthly management report.
• Assist in the budgeting and Recommit process including reviews with Key Account Manager
• To enhance relationship with service partners and suppliers for the delivery of FM projects and businesses;
• Evaluate the vendor procurement and ensure renegotiation and tendering, including tender documentation; evaluation of tenders and preparation of contracts is in accordance with agreed client procurement guidelines.
• To support site operations including covering duties within the team where necessary;
• Actively encourage an environment that supports teamwork, cooperation & performance excellence across account. Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics. Develop a staff development program to ensure staff career progression;
• Develop and sustain a high-quality well motivated team
• Ensure high staff morale, trust and work ethics
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Mentor and enable Training & Development of team members
• Actively encourage an environment that drive teamwork, co-operation & performance excellence across the sites;
• Any other scope and roles as assigned by the reporting manager.

Job Requirements:

• Minimum Diploma in Facilities Management, Estate Management, Building or relevant related discipline from a recognised tertiary institute;
• At least 3 years of relevant experiences as a manager in facilities management in a corporate setting;
• Able to lead independently the team of Facilities Management and properties at site with minimum supervision;
• Excellent client management skills in a corporate environment and a strong team player;
• Proactive and independent;
• Dynamic and multi-tasking capabilities;
• Familiar with CMMS for work order management;
• Fire Safety Manager Certificate.

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites