Job Responsibilities:

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI’s as agreed with you and management.
• Update inhouse CRM system for accounts reporting.

Qualifications:

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• "Farmer" mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers' feedback.
• Good presentation, communication, and written skills
• Interested applicants may apply by sending in your updated resume.We regret to inform that only shortlisted candidates will be notified.

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we're on the lookout for an enthusiastic IT Project Manager to join our ranks in Singapore.

Job Description

As an IT Project Manager at Appvantage, you'll play a pivotal role in shaping the success of our projects. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirements Elicitation: Partner with clients to identify high-level requirements and capture critical business needs. You'll excel at articulating and documenting these requirements, assessing solution risks, and prioritizing effectively.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

• Educational Background: Bachelor’s Degree in Information Systems or Business.
• Experience: 1-2 years' experience in the IT industry is preferred.
• Communication: Excellent communication skills are essential.
• Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
• Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
• Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Job Overview:

We are looking for a Business Development Manager to help us develop and implement our growth strategies. This position is best suited for candidates who want to gain valuable experience in a managerial role with advancement potential.

During your service, you’ll learn how to identify and apply important strategies and business processes. You’ll get to know the nuts and bolts of our company’s functions and operations and you’ll support our management team with daily tasks such as exploring new business opportunities, evaluating existing businesses and preparing various reports. To succeed in this role, strong analytical skills and effective communication are important management trainee qualifications you should have.

If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you!

Responsibilities and Duties:

1. Assist in financial analysis and development of business case / financial models;

2. Assist in the development of actionable business plans, establish appropriate tracking and reporting mechanism

3. Provide administrative support;

4. Deep dive in addressable market research and strategize on data gathering and analysis;

5. Participate in company’s strategic planning;

6. Research ways to increase profitability and develop business growth;

7. Create and give presentations when necessary; and

8. Any ad-hoc tasks as required

Requirements:

1. Willingness to learn;

2. Comprehensive knowledge of MS Office;

3. Strong verbal and written presentation skills;

4. Excellent problem-solving skillsets;

5. Effective communication skills;

6. Experience in property management, development or investments preferred; and

7. Tertiary education in any discipline

Reports To:

Directors

Main Duties and Responsibilities

As the Sales Manager (Travel Distribution) for the Resort, you will be responsible for spearheading the development and execution of strategies to enhance our distribution channels. Working through travel agencies, online travel agencies (OTAs), and other distribution platforms, you will work with the team to enhance the Resort’s exposure and visibility.

Key Responsibilities

• Formulate distribution strategies to optimize the Resort's distribution across travel agencies, OTAs, and other booking platforms. You will also identify new opportunities for expanding our market reach and increasing revenue.
• Build relations with travel partners, including travel agencies, tour operators, and online travel platforms. As part of this role, you will need to ensure that distribution channels are effectively utilized.
• Collaborate with the revenue management team to align distribution strategies with pricing and inventory management. In performing this role, you will need to analyze market trends, competitor activities, and distribution performance to identify areas for improvement and growth.
• Design and execute promotional campaigns and special offers in collaboration with travel partners to drive bookings and increase visibility.

Job Requirements

• Degree or Diploma in Marketing, Communications, Business Administration or a related field.
• Minimum 4 to 6 years’ experience in a similar capacity, with a proven track record in developing and executing successful distribution strategies and campaigns. Experience in a property of similar standing is preferred.
• In-depth understanding of travel distribution channels, market trends, and revenue management principles.
• Excellent interpersonal skills, coupled with a well ingrained sales & service mindset.

The Job

• Monitor and supervise entire project team to ensure compliance of work and on-time completion.
• Resolve site issues.
• Ensure compliance to all government and building regulations.
• Manage manpower and overtime cost to ensure optimal cost benefit.
• Establish good communication and working relationships with clients and all stakeholders.
• Perform risk management to minimize project risks.
• Ensure strict adherence to WSH policies and regulations.

The Requirements

• Strong management and efficient communication skills.
• Experienced in managing work at multiple sites.
• Excellent coordination skills

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.

JOB DESCRIPTIONS:

• Identifying and attending important global events and trade shows to create, implement, and execute merchandising plans that help the business to grow and meet sales targets
• Maintain close relationships with local partners through regular market visits, meetings and business reviews
• Ensure business partners follow brand's standards in terms of retail operations, product assortments, visual merchandising, image and client services
• Find ways to improve and develop sales numbers through analyzing performances for all relevant accounts and monitoring competitor activities and market trends to find new opportunities.
• Evaluate current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Fully manage the complete wholesale business for the region, with a key focus in Singapore market
• Identify potential operational & business improvement opportunities
• Utilize sales data to manage, develop, and serve existing accounts and find ways to identify and convert new account opportunities for the business
• Establish new sourcing networks and strengthen existing supplier relationships desirable to our customers
• Maintain strong business relationships with suppliers and vendors
• Ensure compliance with occupational health and safety regulations
• Performs other job-related duties as assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 5 years of experience in B2B/B2C sales, wholesale brand consumer products with a preference for the industry
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products distributions through various channels
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and flexibility to work late evenings
• Able to work longer hours with prolonged period of standing
• Must be willing to work on weekends/PH. (Strictly off on week days)
• The ability to understand and follow company policies and procedures.
• Ability to work under pressure, in a fast-paced environment and meet deadlines

About us

At Qube, we recognise that our people are our most important asset and are the engine that drives our organisation, playing a vital role in ensuring our business achieve our objectives and deliver on our commitments.

Qube is Australia’s largest integrated provider of import and export logistics services with a market capitalisation in excess of $6.8 billion as at 30 June 2024. Qube operates in over 160 locations across Australia, New Zealand, and South-East Asia, with a workforce of over 9,000 employees.

About the role

The primary purpose of this role is driving the growth and optimisation of supply chains within the Oil & Gas, Mining, and Renewable Energy sectors through a deep understanding of supply chain management, business development strategies.

Role Location: Singapore, with regular travel to Australia

Role Type: Full time

The role will also assist in developing key relationships with and securing work scopes and contracts in line with the Qube Business Masterplan as in the following areas:

• Offshore oil and gas marine facilities.
• Offshore oil and gas supply base and logistics services.
• Offshore renewables industry port and logistics services.
• Mining industries port and logistics services.
• Shipping, transport and related services for the above.

Position Impact:

• Key client relationship development and maintenance.
• Revenue and EBIT enhancement.
• Development of the brand.
• Promotion of the brand.

Specific Responsibilities:

• Develop strategy and business plans each financial year in conjunction with Qube operational teams to achieve the Qube Group targets and goals.
• To secure key target clients and contracts.
• Development of Qube International / Qube Energy O&G and BOMC services throughout SE Asia and Australia.
• Promote the Qube and BOMC brands to clients and potential clients SE Asia and Australia wide for the above industries.
• Develop new opportunities in the supply chain sectors of Oil and Gas, Mining and Renewable Energy Industry sectors in SE Asia and Australia.
• To target acquisition prospects that fit Qube growth strategies.
• Sales and business reports in line management requirements.
• Participate in the negotiation of contracts with customers.
• Management and coordinating with customers on all issues regarding their contracts.

Qualifications and Experience

• Minimum of 10 years supply chain management or business development experience, with a focus on Oil & Gas, Mining, or Renewable Energy sectors.
• Tertiary qualifications in warehousing, logistics, business or related discipline highly regarded.
• Sound knowledge of supply chain management in Oil and Gas, Mining, or Renewable Energy industry practices.
• Experience in achieving results through quality management and continuous improvement. concepts.
• Experience in the implementation and on-going management of quality systems and procedures.
• Proven problem-solving ability with a solutions orientation.
• Strong interpersonal skills and the ability to communicate with a variety of people.
• Advanced skills using Microsoft Office, Excel and PowerPoint.
• Ability to work autonomously using proactive approach to task resolution.
• Ability to be flexible and adaptable to work in a demanding environment.
• Ability to work well within a small team environment.

Qube International is a division of Qube Ports and is headquartered in Singapore. Qube International is a leading provider of integrated port management, port operations, stevedoring and logistics services connecting the world to Singapore and nearby regions.

Qube International is a fully integrated logistics partner in the mining and oil and gas industries, providing infrastructure solutions, operating oil and gas supply bases, managing and operating port facilities and logistics parks, and managing global supply chains.

With world class port facilities in key South East Asian and Australian locations, Qube International can provide extensive experienced personnel in port management operations and project management across the Asia Pacific region and beyond.

If you want to invest in your future apply now and we will help you reach your full potential.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• Training centre at Tai Seng - 3 weeks training with test for all roles

Junior : $2500 + OT + Incentives + Bonus

Senior : $2800 + OT + Incentices + Bonus

($200 increment after 3months Probation for both role) + Birthday Leave

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Tee Xin Li Reg No: R24121619
The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Days : 5 Days [ 44 Hours Rostered Schedule ]
• Working Location : Island Wide [ Outlet to be allocated upon interview ]
  *Current store at Orchard, Plaza Sing, Raffles City
• Training centre at Tai Seng - 3 weeks training with test for all roles

Service Crew : $2500 + OT + Incentives + Bonus

Senior Crew : $2800 + OT + Incentices + Bonus

($200 increment after 3 months Probation for both role) + Birthday Leave

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Join the World's Automontive Lifestyle Experience,BYD by 1826

Employment Type: Full Time or Part-Timer

Workweek: Flexible, 3 to 5 Days per week

Working Hours: Total 30 to 44 hours per week

Locations: Multiple location, near MRT

Responsibilities

• Welcoming customers, reading and listening to people to determine beverage and food preferences, making recommendations and taking drink order
• Mix and dispense drinks in accordance with the menu
• Keep the table clean, tidy and maintain housekeeping at all time
• Provide efficient, attentive, courteous, and professional service at all times
• Create a friendly atmosphere and establish rapport with the customers
• Able to work in a fast-paced team environment
• Adhering to all food safety and quality regulations.
• Any other suitable tasks as and when assigned by the outlet Manager

Requirements

• Experience as a waitress/waiter/bartender etc. Candidate withou F&B experience are welcomes.
• Skilful in communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to present a positive and professional attitude at all times

Benefits and Pay

• Training and Development & Career growth opportunities
• 10 - 12 Days annual leave, medical leave, birthday leave
• Other leave types: marriage leave, child care leave, etc
• Medical Benefits
• Overtime pay
• Staff Meal
• Paid Uniform
• Monthly performance bonus

Job Description & Requirements

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Job Description:

• Source/publish tender or quotation opportunities.
• Manage the submission of tender or quotation.
• Review/check tender documents & contract terms and conditions prior to submission.
• Review/check letter of awards (LOAs) and contracts.
• Maintain tender/quotation and contract extension in the tender tracking system.
• Handle post-tender queries and correspondence.
• Respond to all inquiries from customer and clients in a customer service orientated manner.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned.
• Ensure strict adherence and compliance to ISO and ISMS procedures.
• Any other tasks that may be assigned due to the exigencies of operational requirements.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Customer Service Officer

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Overview of the job

Did you know P&G invented the concept of branding and data-driven brand management? Over the years, we have remained consistently among the top in marketing by finding new and exciting ways to reach consumers.

As a Brand Director of Fabric & Home Care Business Unit, you will be responsible for Brand Strategies, Plans and Executions for the region of the Asia Pacific Focused Markets!

Specifically, you will lead innovation plans, including crafting brand building assets like digital marketing, TV commercials, trial plans, etc. You will lead multi-functional teams to build cohesive commercialization plans; have deep data analytic skills; have deep knowledge, market trends and retail customers; and have the creativity and critical thinking to develop the plans.

Your Team

You will report to a Brand Vice President for the Category in an organization Unit, and extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc. and you will work with different teams across the region. This role is located in the Regional HQ in Singapore.

What Success Looks Like

As the brand custodian, you will handle a portfolio of Brands. You are responsible for overall Brand Strategy, Brand Equity, Marketing Plans and P&L management for the brand in the Japan market. You should have strong leadership skills and experience handling P&L.

Responsibilities of the Role

• Deliver Brand P&L including top line, bottom line, share and equity growth for the Japan market
• Identify Japanese consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of Japanese consumers
• Communicate with Japanese local partners, stakeholders and suppliers to drive P&G business initiatives
• Drive Overall Brand Strategy, Brand Equity and Architecture
• Deliver Annual Marketing Plans
• Drive Innovation Master plan and toolkit development
• Lead Packaging development
• Leads the initiative master plan, develops strategies required to deliver brand growth
• Lead the Integrated Brand Plan and its execution
• Responsible for the P&L investment decisions to maximize profitability
• Ensure plans are designed to win with key customers / channels.

QUALIFICATIONS

• MBA or Degree qualified with a relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
• Strong regional brand building track record with Brand Design Role (brand franchise or regional design) experience for at least 5 years
• At least 4 years' experience in the Fast-moving Consumer Goods (FMCG) industry
• Proven strong critical thinking and experience on Brand Strategy, Equity and Architecture
• Excellent forward-thinking, strategic and courageous leadership skills
• You are business proficient in the Japanese language and possess strong market knowledge of Japan as the role requires local consumer understanding to develop brand equity and marketing strategies for Japan Market

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com (http://www.pg.com) to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Micron Technology’s vision is to transform how the world uses information to enrich life and our commitment to people, innovation, tenacity, collaboration, and customer focus allows us to fulfill our mission to be a global leader in memory and storage solutions. This means conducting business with integrity, accountability, and professionalism while supporting our global community. Micron’s teams of dreamers, visionaries, and scientists have redefined innovation—designing and building some of the world’s most advanced memory and semiconductor technologies. Information Security Protection processes from within all business units with connectivity to corporate information security strategy is fundamental to protect Micron’s mission.

As the Frontend Manufacturing IP Security Engineer/Senior Engineer, you will be responsible to help transform how the corporate Cyber and Information security strategies connect and integrate into all Micron technology and business teams. You will work directly with local business unit information security teams to advocate and coordinate global security initiatives within the business areas, bring in real world security threat and awareness training campaigns, as well as leader or general population security awareness campaigns. A primary attribute of the role is to be the conduit for feedback between Global Security and Micron’s business area teams. Equally important is working with Frontend Manufacturing teams to internally assess and establish best practices within the business communities while bringing insights from local successes to a broader Micron community. With business and information knowledge, you will be a partner with Global Security and business leadership to create and enable Micron’s overall security strategy. In this, you will gain a broad perspective by working on a variety of information sources, control solutions, and dynamic business conditions across a global organization to analyze issues, make well-reasoned recommendations and solve problems to protect and enhance organizational value.

Responsibilities:
• Collaborate and conduit two-way interaction with Global Security Team and business areas supporting roadmaps, strategies, and requirements from both perspectives. Bridge security goals and commitments with articulated business needs driving towards a common set of goals and objectives

• Collaborate with IP site reps to create, advocate, and present across-the-business security campaigns, awareness, and cultural messaging. Assessments of security influence across Micron

• Partner with Global Security Team, BISO and Data Protection Community to develop associated processes and automation requirements to enable.

• Coordinate with experts on various topics to present and provide education around their areas of expertise. Create opportunities to increase security knowledge within the Data Security Community

• Establish and maintaining leading and lagging metrics to security problems, solutions, and business processes with stakeholders to enable a business facing dashboard support security strategies and needed efforts

• Provide coordination for the Data Protection Community and BISOs to drive best practices and creative solutions to data security problems. Drive to enable common guidance and goals (records and access management, unstructured data solutions, vendor and contractor access/data models)

• Partner with BISO representatives to drive best-known-methods within organizations supporting security culture and collaborate opportunity to expand

• Assess and manage exception approvals for all global operations

Qualifications:
• Must be able to understand and effectively communicate vision and technical concepts in appropriate terminology at all levels of the organization

• Ability to balance security with end user productivity and operational impacts in a large organization to provide transparent, secure solutions

• Strong Agile development knowledge, build in increments and iterate

• Excellent organizational skills and the ability to see solutions to their conclusion

• Ability to be self-directed and a fast learner and ability to gain understanding of new solutions

• A sense of urgency, prioritization, growth mindset and self-motivated personality

• Demonstrated ability to promote security practices and drive improvements into organization’s overall security framework

• Advantages with CISSP/CISM/CISA/ISO27001/PMP certification

Education & Experience:

• Bachelors/Masters degree in Engineering or Business Field, Computer Science, or Cyber security related field

• Equivalent experience in industry on Intellectual Property or Cyber Security

• Understanding of information technology general controls, process and structure

• Proven communication skills with cross-functional teams

• Strong skills in decision-making, prioritization and problem solving

• Strong skills in Project management and organization change management

Working Location :

1, North Coast Ave, Singapore 757432

Analyzes risk to business activities and operations. Identifies areas of potential loss or damage for current and proposed business and financial operations, processes, structures and cyber-risk exposure and quantifies impact. Implements and evaluates compliance with business and cyber risk-reduction policies, processes and standards. May participate in the development and maintenance of disaster recovery and business continuity plans. Supports organizational processes and programs for mitigation of financial risk, including administration of insurance. May support and administer security and health/safety programs in addition to risk management activities.