✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

HR Operations Associate

If you're looking for an opportunity to make an impact in both HR and operations, we'd love to hear from you! Apply now to join our team as an HR Operations Associate.

Responsibilities:

1. Assist the team with HROP-related activities: Managing onboarding process/orientation, background verification, documentation, transfers, offboarding, leave management, etc.
2. Recruitment process support: Assist in the recruitment process, including job posting, candidate screening, scheduling job interviews and preparing interview assessments. Ensure adherence and compliance of process to local statutory MOM regulations.
3. Process Improvement: Streamline the HR department processes by creating feasible frameworks and operating checklist for the HR department operation, and enhance efficiency within the organization. Research various HR topics and industry-leading practices.
4. Collaboration: Work closely with internal stakeholders to support their respective teams' operational needs and objectives.
5. Provide ground support: Understand the company HR policies, and can clearly provide support and answers to employees' queries. Monthly performance review with employee on-site.
6. HR Administration: Maintain employee records, update databases, and assist with HR-related inquiries to keep operations running smoothly. Check out on Career-related programs / fundings / grants and identify various grants applicable to the company (Training to be provided)
7. Adhoc: Support media team on social media tasking and some admin duties.

Requirements:

1. Diploma in Human Resource Management or related
2. Proactive and able to multitask with prioritizing tasks effectively
3. Strong adapter to handle and assess challenges, to effectively resolve challenges
4. Strong communication and interpersonal skills, determined to create and implement positive influence to the workforce.
5. Responsible and positive work attitude with good abilities to deal with challenging tasks in a fast-paced environment.
6. Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and HR software.
7. Willing to learn and travel

Working hours

5.5 days week 8am-5pm/8am-1pm

Work location

Hybrid - Office and project sites

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Key Accountabilities And Job Functions:

(A) Sanction Screening

1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

2. Attend to adhoc issues / escalate where applicable

3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

1. Support daily business operations for Sanction Screening.

2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

3. Performing daily reconciliation and daily report.

4. Support LV on weekend after system enhancement or system testing (UAT).

5. OT hours will be required on high vol days.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

ANYTIME WORK, founded in 2021, is a dynamic Singapore-based startup revolutionizing the way businesses and skilled workers connect in the F&B and hospitality sectors. We provide innovative staffing solutions that offer flexibility and efficiency, helping employers find the right talent quickly and seamlessly.

Role Description

This is a full-time role for an Operations & Account Executive at ANYTIME WORK. The Account Executive will play a crucial role in managing and nurturing client relationships, identifying and developing new business opportunities, delivering compelling presentations, and achieving sales targets. This position is based in Singapore, with the flexibility for some remote work.

This role is open to residents in Singapore only (PRs & SCs).

Qualifications

* • Strong skills in Sales, Account Management, and Business Development

* • Excellent communication and presentation abilities

• Proven ability to build and maintain strong client relationships

* • 1 - 3 years of Experience in the HR, recruitment, or staffing industry, particularly within the F&B and hospitality sectors

• Knowledge of labor laws and regulations in Singapore

• Demonstrated track record of meeting and exceeding sales targets

* • Strong negotiation and closing skills

Loading and Unloading of baggage and Cargo

Pallet build up, Pallet Shrink wrapping

Writing of daily summary operations report

Corresponding to clients' on thier requirements via email

Using of Scanners to scan baggage and cargo

Supervising service crew

Able to work independantly

Able to spot and rectify discrepancies immediately

Have a valid Airfield Driving Permit.

Able to work 8hours shift (1000-1800) ( 1800-0200) (0200-1000)

The Executive (Operations Excellence) plays a crucial role in ensuring the quality and effectiveness of our FS processes and operations. This individual will have relevant experience in the F&B industry, be responsible for coordinating and conducting audits, identifying areas for improvement, and collaborating with stakeholders to implement recommendations. The Executive (Operations Excellence) will also contribute to the development and documentation of processes and procedures.

Responsibilities

• Audit Coordination and Execution:
• Plan, coordinate, and execute operational audits in accordance with established schedules and procedures.
• Collaborate with team members to ensure timely completion of audits.
• Identify areas of weakness, improvement opportunities, and associated risks.
• Develop and propose recommendations to address identified issues.
• Prepare comprehensive documentation and reports to support audit observations and findings.
• Stakeholder Communication and Follow-Up:
• Effectively communicate audit observations and findings to relevant stakeholders and senior team members.
• Conduct follow-up reviews with stakeholders to assess the implementation of audit recommendations.
• Process Improvement and Documentation:
• Assist in the creation and documentation of key processes, standard operating procedures (SOPs), and process flowcharts.
• Time Management and Ad-Hoc Duties:
• Manage time effectively to meet deadlines and maintain a positive attitude.
• Perform additional duties and projects as assigned or requested.

Others

• Work location: FairPrice Hub (next to Joo Koon MRT station)
• Working hours: Monday - Friday, 8:30am - 6pm

Requirements

• Diploma/ Degree in any discipline
• Motivated team player with a proven ability to deliver results.
• Strong technical skills, analytical mindset, and data analysis expertise.
• Pragmatic approach, balancing theoretical knowledge with practical considerations.
• Familiarity and knowledge of the food service industry, trends, best practices, and regulatory requirements
• Understanding of food safety, hygiene, and quality control regulations.

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

[Job ID: 742174]

Job Description:

• General administrative tasks, primarily handling customer orders and coordinating product delivery schedules
• Coodinate with various offices in Shenzhen, Vietnam and Japan to handle the order
• Taking over administrative tasks from their foreign office(closing in May)

Requirements:

• Min 2 years of working experience
• Ability to communicate in Chinese (Mandarin or Cantonese) and Japanese to liaise with stakeholders
• Experience as trade administration or logistics operation

If you are interested, please free to contact me at

[email protected]

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Ochi Madoka
EA Personnel Registration Number: R24125474
EA License No.: 07C5771

You will be reporting to a Senior Director, APAC Operations.

You will provides strategic leadership and direct innovations toward operating procedures, and organizational structures to support the manufacturing plan for Singapore Operations. You are responsible for shipments more than $1B revenue with direct and indirect reports of more than 300 employees.

You will be expected to collaborate with global business partners to work toward common platforms, methods and systems. You will have leadership responsibilities to drive a lean continuous improvement culture leading to quality improvements, cycle time reductions, safety improvements, cost and waste reductions, inventory reductions, supplier development and shipping performance.

Your Responsibilities:

• You will demonstrate business leadership throughout the organization to create and achieve strategic goals for the operation. Develop a Strategic Manufacturing and Operations Plan that supports productivity and financial goals.
• Responsible for improving regarding costs, quality, delivery, cycle time and asset management through Lean practices.
• Deep manufacturing process knowledge in engineer to order environment Electronic Assembly
• Experienced in Manufacturing Engineering
• Successful record of capacity planning and management
• Passionate about quality systems management
• 7+ years of experience developing expense and capital budgets and managing financial performance.
• Manage all issues associated with facility operations, maintenance, and Rockwell Automation's presence in the local community
• Ensures familiarity with company policies and procedures. Appropriately applies policies and procedures in compliance with government laws. Policies and procedures include, but not limited to: Standards of Business Conduct and Ethics, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, security, quality and environmental), and functional policies published within Rockwell Automation.
• Creates, motivates and leads cross-functional teams across the organization to achieve the objectives of the company.
• Fosters culture of teamwork which values employee engagement among diverse workforce within the facility and the business as a whole
• Lead systemic approach to workforce planning and succession planning, including identification and development of top talent

The Essentials - You Will Have:

• Bachelor's degree or equivalent relevant experience
• Legal authorization to work in the Singapore is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Minimum 10 years of varied management experience in production operations at manufacturing facilities, including responsibility for multiple teams within operations - materials planning, scheduling, and inventory management
• Experience with global operations / Lean Certifications
• SAP experience
• Experience in industrial/electrical equipment manufacturing Electronic Assembly Manufacturing
• ERP experience

What We Offer:

• Health Insurance including comprehensive In-patient coverage along with Top-up plans for voluntary coverage upgrade.
• Out-Patient benefits including clinical consultation, prescribed medication, telemedicine, health screening, dental & vision.
• Life and Accident Protection – covering death and disability due to natural cause, illness, and accident.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Onsite

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

Logistics Operations Coordinator

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Key Duties & Responsibilities:

Job Purpose: To support Value Added Services (VAS) and inbound daily operations.

Duties and Responsibilities:

Value Added Services

• To monitor VAS operations and ensure all reports required for labelling activities are generated successfully for outbound orders to be shipped on time
• To work closely with affiliate to resolve related master data issues for outbound orders
• To generate Batch Wise List for manual labelling orders for ANZ
• To manage ANZ kitting orders processing
• To support Outbound and Quality team to ensure effective and compliant labelling process while meeting daily/monthly KPIs
• To manage 3PL labelling operations by supervising activities in the labelling room; troubleshoot, investigate, and perform corrective action to resolve issues when required
• To raise Quality Issues (QI) in Trackwise/EtQ and complete investigations for the issues on time
• To support SOP document update when required
• To support rework process which include placing order for VAS packaging materials for rework process
• To support end to end User Acceptance Testing in Loftware system for new labelling processes or negative testing during problem-root-cause analysis

Inbound

• Generating of Data/Data Representation for Inbound & Inventory on Performance Management Platforms or Operational Requirements
• Source Complaints Handling: Complaint Logging, Following up with Source for Investigation and Complaint Closure
• Record of Credit/Debit Notes, if any, received from source as part of complaint closure
• Source Complaints Dashboard Preparation
• Coordinate and support Finance Team for Finance closure of all the Inbound Shipment Invoices for Differences
• PR/PO Creation in Ariba E-Market Place

Qualification:

• Diploma/ Bachelor in Engineering / Business Administration (Industrial / Mechanical / /Operations)/ Management/Supply Chain/Logistics
• Experience in Project management / Warehouse Operation / Value added services operations.

Technical Skills:

• Familiar with SAP System
• Basic understanding of supply chain concepts and cross-functional linkages
• Quality orientation on Medical Device/Pharmaceutical/FMCG labelling process flow
• Customer (internal and external) driven approach
• Experience in Manufacturing / Labelling / Packaging in Medical Device/Pharmaceutical /FMCG industry preferred
• Proficient in Microsoft Word, Excel Microsoft PowerPoint and Loftware
• Vendor & Affiliate management

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Profile Summary:

The Senior Systems Engineer supports security systems and operations administration, monitoring and maintenance. Monitors security alerts and events. Collects and documents contextual information based on established practices and supports the preparation and publishing of security advisories. Assists with the analysis of security-related information and events, escalation of incidents for validation and remediation.

Able to be alert and vigilant in performing monitoring activities, and is able to analyze and resolve security-related issues critically. He/She communicates clearly in his/her interactions with others and coordinates effectively with his/her team to perform security operations.

Roles & Responsibilities:

Monitor security systems

• Perform non-routine security monitoring activities

• Perform prioritization and allocation of security incidents

• Track security monitoring rules and alerts

• Compile regular reports on the performance of security operations

Maintain security operations

• Assist with the implementation of agreed security system changes and maintenance routines

• Assist with implementation of new security programs

• Support vulnerability, penetration testing and assessments

• Support the development of reports on security penetration testing results

• Recommend security products, services and/or procedures

• Support the alignment of security systems with established service agreement standards

• Support the implementation of new enterprise security architecture, technologies and enhancements

Respond to queries

• Support live response to security issues

• Support investigation of security breaches such as forensic threat investigation

• Support the resolution of security related issues

• Support the simulation of user problems to identify security system drawbacks

• Recommend security system modifications to reduce user problems

Facilitate compliance

• Assist with the implementation security policies, procedures and programs

• Educate users on the security standards and practices

• Identify improvement areas to existing security policies and procedures

• Deliver user training

Optimize security system performance

• Support piloting of new tools, technologies, and processes as well as installation of hardware and software

• Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates

• Maintain documentation of all optimization activities

• Suggest improvements to operational processes, procedure manuals, and documentation

Requirements/ Qualifications:

• Minimum Bachelor in Computer Science or equivalent
• 2-3 years of relevant experience
• Experience in firewall, network scanning or asoc
• Possessed Risk assessment experience
• Required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
• Experience in AD/ID administration as per best security practices
• Exposure in IM8 or equivalent

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

We are looking for a driven Operation Associate to be part of our passionate team in driving the growth of our Wealth Product Team within the Financial Technology infrastructure.

You will be responsible for assisting in the end-to-end Wealth Products Operation matters, which includes:

• Process and oversee the subscription and redemption requests of different products, including receiving, confirming and booking of the requests.
• Provide utmost support to clients across multiple communication channels including email, instant messaging tools and other social platforms
• Assist in end-to-end User Acceptance Testing (UAT) phases for new features of the trading platforms and applications.
• Work with the relevant stakeholders to enhance operational efficiency and implement a comprehensive and user-friendly trading platforms.
• Support change management efforts including but not limited to establish and update of relevant SOPs, enhance customer experience and ensure operational workflows that align with the regulations.

Requirements:

• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Min 1-2 years relevant experience in financial products operations
• Knowledge of investment management operational processes and requirements.
• Proficient in Microsoft Office like Excel, PowerPoint
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Proactive, detail-oriented and strong communication skills.
• Ability to work in a fast-paced environment.
• Knowledge in Blockchain /Crypto is a plus

Qualifications & experience

Team player
Service oriented
Knowledge in coffee is a plus
NO QUOTA
Tasks & responsibilities

1. Menu knowledge: Be up to date with current menu.
2. Customer Service: Handle customer questions and issues.
3. Inventory: Keep track of supplies and order as needed.
4. Operations: Ensure the cafe is clean and running smoothly.
5. Hygiene: To ensure personal hygiene is taken cared for.
6. Sales: Promote specials and boost sales.
7. Training: Support and develop staff skills.
Benefits

Choice of 5 or 6 day work

Joining Bonus
Growth opportunity
Meals provided

About the Role:

To maintain the service education system for trainers and distributors. This includes training on repair processes, installation, maintenance, and troubleshooting, as well as introducing new products by preparing training schedules and materials. The role also involves promptly tracking technical inquiries and providing remote support to other Business Centres and distributors, ensuring that all administrative documentation is accurate and complete to enhance efficiency and service quality. Additionally, it includes planning and reviewing the Quality Management System to improve repair quality in the repair centre.

Roles and responsibilities:

• ·Conduct in-service training on medical devices and related products for trainers in other Business Centres and distributors, including:

o Repair processes (assembly and disassembly)

o Installation and maintenance processes

o Troubleshooting

• Prepare service training and manage the introduction of new product repairs, including training materials and schedules.
• Establish a service education system for medical devices and related products for engineers in other Business Centres.
• Address technical inquiries and provide technical support (installation, maintenance, etc.) to Business Centres and distributors, both remotely and on-site (e.g., at hospitals).
• Ensure proper documentation, notification, tracking, and follow-up on all technical inquiries.
• Support Business Centres and distributors with all service and technical-related inquiries and activities.
• Escalate issues to higher-level support when necessary and act as a contact point between Business Centres and headquarters.
• Plan and review the Quality Management Systems of repair centers to secure and enhance repair quality.
• Perform any other tasks as assigned.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

• A competitive salary package including AWS and Variable Bonus
• Hybrid home office work arrangements
• 18 days of annual leave in your first year
• Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

• Diploma or Degree in any Electrical/Electronics/Mechanical Engineering Discipline
• At least 3 years of related experience in the medical device industry is highly preferred.
• Experience in technical support, including technical training.
• Experience with lean manufacturing and Six Sigma is preferred
• Strong hand-on skills and good eyesight.
• Willingness to travel to the Asia Pacific region if required.
• Proficient in the use of MS Office and its applications.
• Possess strong communication and troubleshooting skills.
• Able to work in a team environment and collaborate with staff across different age groups.
• A team player with enthusiasm for learning and the ability to work with minimal supervision.
• Strong troubleshooting and analytical skills.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg