Join Our Team: Part-Time Front Desk cum Admin Officers Wanted! Embrace a Dynamic Role with Flexible Days and Make a Difference in Customer Satisfaction!

Job Responsibilities:

• Man the front counter at all times
• Maintain high levels of customer satisfaction at all times
• Queue management when required
• Welcome walk-in customers and register customers via case management system
• Attend to enquiries pertaining to financial assistance, via phone call and emails
• Operational checks on the service centre and replenishment of collaterals before the start of each day
• Collect documents received from customers and make certified copies of these documents
• Provide administrative support such as filing of documents, data entry, printing and preparation of letters etc
• Need to be roving around different offices depending on manpower planning

Job Requirements:

• Prior experience in customer service and administration roles preferred
• Excellent verbal and written communication skills
• Capacity to adapt to changing environments and handle unexpected challenges

Working Hours and other Info:

• Mondays to Fridays, 8.30am – 6:30pm
• Commit 3 days or more / week
• Commit min 6 months or longer
• North, East, North East, Central
• $11-$12/hr

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Being one of the largest F&B chain in Singapore, our client is a highly esteemed and iconic name in Singapore’s Food & Beverage industry, with a rich legacy of success and an extensive network of outlets across the city. As one of the largest and most established restaurant chains in Singapore, the brand is synonymous with quality, consistency, and culinary excellence, having built a loyal customer base over the years.

Job Responsibilities:

• Efficiently manage customer orders, ensuring accuracy and timely service.
• Provide exemplary table service, delivering dishes to customers with professionalism and attention to detail.
• Operate the cashier station with precision, processing payments and handling transactions smoothly.
• Maintain a clean and organized work environment through basic housekeeping duties.
• Undertake additional ad-hoc responsibilities as required to support daily operations and enhance guest experience

Requirements:

• No minimum qualification
• No prior experience required but is preferred
• Interpersonal and communication skills, with the ability to engage with customers.
• A positive attitude and a strong passion for providing outstanding guest experiences.
• Ability to respond promptly and courteously.

Interested candidates kindly email your updated resume to [email protected]

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.**

Megan Chan Xin Yi

Registration Number: R24123277

EA License No: 06C2859 (MCI Career Services Pte Ltd)

As a Finance Analyst on the Assembly & Test Finance team, supporting MSB Site Assembly & Test Manufacturing Operations, your primary focus will be providing effective operational finance support through performing cost financial reporting, and supporting the reporting processes through data management and data analytics.

You will be partnering with various teams, including not limited to Global Finance teams as well as Global Operation Cost teams and Engineering teams to provide timely and insightful analysis.

WORKING THROUGH STANDARD COSTING, PLANNING AND REPORTING FOR ASSEMBLY & TEST MANUFACTURING SUPPORT

- Perform Monthly Closing and Quarterly Budgeting for Standard Cost for Mfg Operations

- Monthly review and analysis of actual variances as compared to standard costs

- Quarterly review and analysis of projected process costs and comparison to prior plan(s) and established goals and benchmarks

- Support the business planning cycle through data analysis and participation in the budget process.

- Monthly review of reporting to ensure consistent capture of data to enable internal and external benchmarking efforts

- Ongoing support of management information requests and special projects as assigned by management

- Ensure ongoing consistency and relevance of data that is made available to Manufacturing management

- Continuously work to improve the coordination and communication amongst the various sites and global finance teams

- Prepare and analyze monthly expenses and cost per part fluctuation

- Present to key business partners with an appropriate format with proper level of details

- Participate in governance of SOX and Management Process Controls.

PROVIDING EFFECTIVE REPORTS & DASHBOARDS THROUGH DATA ANALYTICS AND DATA VISUALIZATION
- Support and perform testing on new systems and enhancements of existing systems

- Ensure data quality to effectively support the business processes, and identify new ways to streamline processes

- Organise and transform information into comprehensible data structures

- Use data mining to extract information from data sets and identify correlations and patterns

- Design new reports and dashboards to present data based on business requirement

- Data visualization and communication to stakeholders on the data contents by using interactive formats

SYSTEMS EXPERIENCE BENEFICIAL TO SUCCESS IN THE ROLE:
- SAP, Excel, PowerPoint,, Power BI, Tableau, SQL

SKILLS REQUIRED:
- Data analytics and visualization

- Critical thinking and Problem solving Skills

- Multi-tasking and time management

- Communication and presentation skills

- Collaboration

- Pay attention to details

REQUIREMENTS:
- Minimum 2-3 years Financial Experience

- Bachelor’s degree in Accountancy, Finance, Statistics preferred

- Familiarity with costing, accounting & enterprise reporting systems (SAP, TM1, Power BI, Tableau preferred)

- Solid understanding of data sources, data organization, relational databases, and data analysis techniques

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

The Senior GCC Analyst provides front-line support to customers of CME Group for traded cash FX markets and provides relevant investigation and analysis for any major outages to management and other business stakeholders. In this role, the Senior GCC Analyst works regularly in a customer facing capacity to deliver informational assistance via telephone and electronic means. The analyst will need to be able understand the FX cash aspect of support and business to facilitate troubleshooting for any critical trading and connectivity issue on our platform.

For this role the analyst will have a passion for solving problems and delivering excellent customer service. The candidate will deliver advanced market and technical assistance for front-end trading platforms, market data and match engine functionality.

Successful candidates will possess a majority of the below qualification, experiences and be comfortable with the responsibilities.

Responsibilities will include and not be limited to the following:

• Develop ad-hoc queries and perform complex data analysis to create data driven solutions to support or change policy, process procedures and technologies
• Field customer enquiries related to market events, connectivity, business technologies and products
• Decides appropriate course of action when speaking with a customer, such as which actions would accurately solve their technical problem. Decides when problems need to be escalated to a higher-level resource.
• Evaluate and monitor market activity and order flow for efficiency and anomalous behavior
• Perform investigations for both internal and external clients - be able to articulate challenging and complex problems and solutions to a broad range of audiences

Qualifications:

• Bachelor's or Master's in information systems, computer science a related field from a recognized university
• Minimum 3 to 5 years’ experience in single bank or multi-banks eTrading platforms. Previous experience with vendors is welcome
• Experience with leading industry charting/news platforms and front ends, such as Bloomberg, Trading Technologies and Eikon Refinitiv
• Good understanding in foreign exchange modules with emphasis on Spot FX and NDFs (Outright and Swaps is a bonus)
• Good grasp of full trade life cycle from execution to front and back office (STP/Murex/MT300) processing
• Exposure to Kibana/Monitoring dashboards
• Analyst will support Japanese customers. High proficiency in the Japanese language is preferred.

Experience:

• Previous experience within trading, technical support, and market analysis
• FIX protocol/API connectivity expertise and basic Linux commands knowledge alongside experience with trading GUI features to help with troubleshooting
• Ability to read and understand user logs
• Experience with Linux/Unix commands.
• Ability to perform order analysis to identify latency/rejections/slippage/mismatch
• The candidate must be able to demonstrate strong written and verbal communication and problem-solving skills
• Prior customer support experience via telephone and electronic means
• Advanced understanding of electronic trading

Key Responsibilities

Material Management and Supply Planning

• Develop, monitor, and optimize inventory replenishment models and supply execution strategies to effectively support manufacturing and minimize waste. This includes forecast and material requirements planning (MRP), safety stock (SS), reorder point (ROP) and lead time maintenance as well as part/material obsolescence management.
• Publish material forecasts, manage supplier commitments, monitor forecast accuracy and work with suppliers and business partners to address any concerns in demand volume and timing.
• Manage inventory scheduling and delivery and make order adjustments with suppliers as necessary due to scheduling or availability changes. Expedite and elevate delivery issues as needed to ensure continuity of supply.
• Address inventory shortage issues and resolve root cause.

Stakeholder Engagement & Business Partnering

• Work with partners to monitor performance of key process indicators through aligned metrics with driven root cause and action.
• Provide input to leadership on the building and implementing of department strategies, processes, and policy through active participation on teams and projects.
• Work with direct and cross-functional teams to implement and execute global strategic direction in supply fulfillment and inventory management.
• Enable and support automation of procurement processes and metrics.
• Drive customer-centric approach to solving issues and positively representing Procurement.

You are:

• Collaborative and responsive, with strong business and procurement acumen
• Possessing excellent interpersonal skills and a strong commitment to integrity
• Demonstrate strong communication through active listening and clear communication to convey complex issues concisely and accurately to all levels.
• Collaborating with an inclusive approach across geographical and organizational cultures to achieve mutual success for Micron.
• Self-motivated, driven individual who is comfortable working in a global, fast-paced and dynamic environment.
• Agile in adopting new tools and ways of working towards continuous improvement to better business outcomes.

Qualifications & Skills:

• Bachelor’s Degree or equivalent experience in Supply Chain Management, Industrial Engineering, or related field of study.
• Minimum 2 years of experience in Purchasing/Procurement or Supply chain required.
• Professional Procurement Certification (CPIM, APICS, etc) .
• Proficient in O365, SharePoint, Tableau, Power BI, or equivalent will be an added advantage.
• Proven analytical and problem-solving skills.
• Strong communication skills and the ability to be a persuasive advocate.

Job Descriptions:

• Plan, lead and monitor progress and performance against the project plan
• Manages day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Exercise timely instructions to deal with the results of delays, bad weather or emergencies at construction project sites.
• Liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities’ compliances issues to avoid discrepancies.
• Review manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation.
• Perform cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects.
• Exercise effectively safe and economical methodology and enforces project standards
• To perform any other ah-hoc duties as and when assigned.

Job Requirements:

• Possess recognised Degree in Project Management or its equivalent
• Minimum 10 years’ construction working experience in project/site management in construction industry
• Preferably completed relevant safety courses required by MOM
• Independent, diligent, meticulous and highly motivated with excellent team spirit
• Good project management, communication and good analytical skills
• Ability to work with tight schedule in a fast-paced environment
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site
• Proponent of lean principles, actively seeking to maximize value and minimize waste in processes and resource management
• Believer of empirical data and measurement as the basis of decision-making to improve efficiency and productivity

Job Description:

We are seeking an experienced and knowledgeable Restaurant Manager/ Assistant Manager to oversee the daily operations of our Halal restaurant. The ideal candidate will have a deep understanding of Halal procedures, excellent leadership skills, and a passion for delivering outstanding customer service.

Responsibilities:

. Lead and manage the Front of House restaurant's operations, with a primary focus on maintaining Halal standards and procedures throughout the establishment.

· Train, mentor, and supervise restaurant staff, including chefs, servers, and kitchen assistants, to ensure compliance with Halal guidelines and deliver exceptional service to our customers.

· Work closely with suppliers and vendors to source Halal-certified ingredients and products, ensuring the integrity of our menu offerings and maintaining the trust of our customers.

· Oversee food preparation, handling, and serving processes to ensure strict adherence to Halal standards according to MUIS regulations.

· Enforce and implement policies and procedures to uphold MUIS Halal standards and foster a culture of continuous improvement.

· Stay informed about industry trends, regulatory changes, and best practices in Halal certification to ensure ongoing compliance and relevance for our restaurant.

· Overseeing day-to-day operations of the store and ensuring smooth operations.

· Providing excellent customer service by greeting customers, taking orders, and handling transactions efficiently.

· Addressing customer inquiries, concerns, and complaints in a timely and professional manner.

· Handling cash transactions accurately and securely.

· Supervising and training crew staff on food preparation, customer service, and safety.

· Adhering to health and safety regulations, including cleanliness standards and hygiene practices.

Requirements:

· Proven experience as a Restaurant Manager or similar leadership role in a Halal restaurant environment.

· Deep understanding of MUIS Halal principles, procedures, and certification requirements, with a commitment to upholding these standards in all aspects of restaurant operations

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

Job Description

About the role

Works closely with and have impact on: Sales, Marketing, Regulatory Affairs, Quality Assurance, Research & Development, Operations

Reports to: Project Manager (Global Projects)

Function: Global Commercial

Work Location/Site: Singapore / Global Headquarters

Role Overview

The Project Manager is responsible for ensuring that assigned project deliverables are completed on time, within scope, and in line with expectations. This role works very closely with cross-functional stakeholders in Regulatory Affairs (RA), Quality Assurance (QA), Supply Chain Management (SCM), Marketing, and Sales, and must facilitate collaboration to drive project progress, with focus on global market and regulatory compliance.

Duties and Responsibilities

• Manage assigned project and adapt work as required proactively
• Coordinate internal resources to execute project effectively and ensure resource allocation
• Ensure that all project milestones are delivered on-time, within scope and within budget
• Identify gaps, risks and roadblocks in the project workstreams, gather supporting data, solve problems to drive project outcomes
• Proactively identify and manage risks in projects with required mitigation actions
• Escalate any risks and resource needs identified in projects and/or workstreams to management as required
• Communicate effectively on project progress, risks and mitigation plan on a regular basis
• Measure project performance thru established KPIs and report to management regularly
• Conduct data analysis for project planning purposes
• Develop and/or modify project plans and track their progress
• Lead project (workstream) core team meetings
• Create and maintain all required project documentation
• Conduct project reviews and create detailed reports for management
• Prepare updates for the Steering Committee
• Provide mentorship to team member to foster a culture of innovation, collaboration, and continuous improvement

Requirements

Experience

• 3-5 years’ experience in a related area (project management, medical device, pharmaceutical biotechnology etc)
• Proven working experience as a project manager with successful projects accomplishment history and ability to champion cross-functional project team by deploying the project management processes
• A PMP Certification (Project Management Professional) is preferred.

Skills/Accreditations

• Capable of actively collaborating with various stakeholders, demonstrating a servant leadership mindset
• Self-starter and the ability to proactively drive initiatives
• Exceptional communication skills, both verbal and written
• Excellent organizational skills
• Advanced data analysis skill and MS Excel skills
• Strong business acumen and financial analytical skill
• Knowledge and experience in medical device industry is a plus
• Basic finance knowledge will be an advantage
• Comfortable working across global site locations and time zones

Academic Qualifications

• At least bachelor’s degree in engineering or business management

Travel requirements

• Up to 20% of time

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

• Seniority Level
  Mid-Senior level
• Industry
  Medical Equipment Manufacturing
  
• Employment Type
  Full-time
• Job Functions
  Project Management
  Analyst
  Business Development
  
• SkillsStatistical Data Analysis
  Project Management Training
  Medical Devices
  Supply Chain Management
  Data Analytics
  Project Management
  Quality
  

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Manage and oversee the filing of regular tax returns, tax audit / inquiries and notices from tax authorities, GST/VAT and withholding tax
• Lead implementation of Pillar 2 compliance for the Group
• Assist the group to comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines' and Singapore transfer pricing guidelines' methodologies.
• Manage all Singapore GST matters for the group ensuring tax compliance with GST regulations
• Provide advice on all tax matters including day-to-day tax planning and advisory / operational business support, review of commercial contracts and cross-border transactions, tax reporting and tax due diligence.
• Monitor and analyse the impact of proposed and newly enacted tax legislation on the business in the relevant jurisdiction.
• Identify tax efficient opportunities and assist with all aspects of tax strategy management, business acquisition and restructuring initiatives, tax efficient structuring and mitigation of tax risks.
• Support the tax provisioning process for the finance team.

• At least 10 years of relevant experience in corporate and international shipping tax with prior experience in Big 4
• Familiar with Organisation for Economic Co-operation and Development (OECD) and Singapore Transfer Pricing guidelines.
• Degree in Accountancy or its' equivalent or any professional tax qualifications.
• Excellent written and oral communication skills with emphasis on ability to interpret and analyze relevant tax law and summarize findings in non-technical business language for management
• Proficient in use of Excel, Data analytics.
• Self-starter who is able to produce quality results and meet deadlines.

Job Descriptions

• Plan, supervise and manage all facilities maintenance services, schedules and improvement works for effective and efficient maintenance operations.
• Ensure the team and external contractors/vendors comply with ISO standards and regulations.
• Coordinate and direct all administration of M&E works by liaising closely with the consultants and client.
• Monitor building’s system breakdown, defects and shutdowns.
• Conduct inspection to ensure property is well maintained.
• Recommend and implement improvement works if needed, at client’s premises to meet high service standards and facilitate / maintain good working relationship with client.
• Familiarise and able to do quotation.

Requirements

• At least 4 years of experience in related Facility Management or equivalent.
• Minimum Diploma / Degree in Facilities Maintenance and or Engineering or equivalent.

5.5 Work Days week

Based in Punggol

Mon to Fri 9am - 5.30pm

Hybrid work arrangement

Position Summary :

This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators

Responsibilities that Define Your Success:

• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.

• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.

• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.

• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.

• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.

• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.

• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.

• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.

• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.

• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.

• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.

Job Requirements:

• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.

• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.

• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.

• Possess a keen eye for detail, ensuring meticulousness in all endeavours.

• Demonstrate maturity, resourcefulness, and the ability to think strategically.

• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages

• Good experience into B2C industry

• Prior working experience with marketing agency would be added advantage

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

The assistant / Full Purchasing Manager is a key strategic leader within our procurement division, responsible for overseeing purchasing activities across multiple international sites. Reporting to the Senior Manager of Global Procurement, you will drive initiatives that align procurement strategies with business objectives, ensure an optimized supply chain, and foster a culture of innovation and continuous improvement.

Success in this role requires strong business acumen, the ability to manage complex cross-border purchasing functions, and a focus on delivering value to support our global growth.

• Global Procurement Strategy: Lead regional purchasing teams to implement and refine procurement strategies that align with company objectives, delivering optimal cost efficiencies, quality, and continuity of supply across all locations.
• Supplier Relationship Management: Cultivate and manage high-value relationships with suppliers globally to secure the best possible terms, enhance supplier performance, and mitigate risk. Implement strategies for supplier evaluation and development.
• Data-Driven Decision Making: Oversee the tracking and analysis of key purchasing metrics to identify trends, inform decision-making, and drive continuous improvement initiatives. Regularly publish performance reports for all regional sites, ensuring data transparency.
• Demand and Inventory Planning: Work with Planning Team to develop and execute demand planning and inventory optimization strategies to meet production needs, balancing stock levels with cost control and waste reduction.
• Process and Policy Enhancement: Spearhead reviews and improvements in procurement processes and policies, driving efficiencies that create competitive advantages and uphold best practices across global operations.
• Cross-functional Collaboration and Project Management: Act as a strategic partner across production, logistics, and finance to support seamless operations. Lead cross-functional projects that enhance procurement’s contribution to company-wide objectives.
• Leadership and Team Development: Manage, coach, and develop a high-performing procurement team. Foster a collaborative environment that encourages innovation and supports team and individual growth.

Qualifications & Requirements

• Education: Bachelor’s degree in Chemistry, Material Science, Supply Chain, Logistics, Business Administration, or a related field.
• Experience: 7+ years of progressive experience in purchasing, with a minimum of 3 years in a managerial role overseeing regional or global procurement activities.
• Meticulous and strong attention to details to ensure correct capture and issuing of orders.
• Good level of liaison skills and ability to meet deadlines and targets.
• High sense of proactivity.
• Strategic thinker with strong business acumen and a proactive approach to procurement.
• Analytical mindset with demonstrated ability to leverage data for process optimization.
• Excellent negotiation, communication, and relationship management skills.
• Leadership capabilities to inspire and develop a team.
• Experience with ERP systems and familiarity with logistics, including incoterms, is a plus.

Duties & Responsibilities

• Manage day-to-day operations, overseeing the operations team and department.
• Ensure organizational processes comply with legal regulations and standards.
• Handle budgets, forecasting, and resource allocation to meet strategic goals.
• Collaborate cross-departmentally to align operations with organizational objectives.
• Enhance customer service quality and satisfaction.
• Optimize workflows and processes for efficiency and cost-effectiveness.
• Oversee staffing plans, recruitment, and training.
• Planning operational activities and resource allocation.
• Coordinating with other departments to support their needs, simplify operations, and enhance productivity.
• Ensuring the smoothness of daily operations, adequate resource availability, and policy enforcement.
• Fostering a positive work environment.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Operations Manager involves in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department) • To assist existing franchise outlets on how to increase their sales and their contribution profit margin • To provide service and support to existing outlets • Maintain good franchise relationships • Handle customer feedbacks and enquiries • Perform any other duties as required and directed by the Company

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? You have found the right team!

As an Analyst in the Private Bank Credit Operations, you will work closely with Securities Based Lending (SBL) Lenders, Lending Advisors, and Credit Risk Executives to deliver excellent client service, facilitate the origination of loans, monitor credit risk exposures, and provide comprehensive credit solutions for clients of the Private Bank's Ultra High Net Worth market teams.

Job Responsibilities:

• Assist SBL Lenders in underwriting all facilities secured by clients’ investment portfolios, including new requests, annual reviews, and monitoring of ongoing credit risk events such as margin calls, document credit exceptions, and unauthorized excesses in accordance with the Credit and Risk policies of the Private Bank.

• Analyze collateral pool and grade appropriately per credit policy, including ability to flag any credit exceptions or non-standard terms for review

• Handle credit documentation, including preparation, liaising with internal legal on documentation drafting, signature verification, scanning, and filing.

• Monitor and review the loan portfolio, regularize excesses (shortfalls) as per the Credit guidelines, regulations, credit policies, and guidelines.

• Collaborate closely with the Credit Underwriting team, Credit Executives, and other stakeholders on exception handling for credit facilities extended to Asia Private Banking clients.

• Assist Lenders in pipeline management and other strategic initiatives.

• Explore and develop automation opportunities for existing reports using Intelligent Automation tools like Alteryx, Python, Unqork, UiPath and Xceptor.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, or related disciplines

• Maximum 2 years of relevant work experience in Credit Risk or Lending in a financial institution

• High-level analytical skills - able to use qualitative and quantitative tools to analyze complex financial situations.

• Strong communication (written/verbal) and interpersonal skills.

• High level of attention to detail with good time management.

• Teamwork ethic and focus; ability to work under pressure and meet deadlines.

• Good organizational skills and ability to work with minimal supervision.

• Demonstrated interest in financial markets and understanding of risk measures.

Preferred Qualifications, Capabilities, and Skills:

• Hands on knowledge of credit documentation preparation is a plus

• Knowledge and/or experience of KYC and cross-border regulatory issues.

• Good understanding of PB credit products, financial markets, and the securities industry.

• Proficiency in Tableau, Alteryx, Python would be a strong plus.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=1311454aa97df3b6b6d43ea7e3bbbe2d

Call & Service Activity Management

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Determine the routing of the customer call depending on the customer’s request and contract obligations
• Create service work orders if necessary
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Order spare parts if required and dispatch to FSEs/ customers
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE. Escalate to CS Delivery Manager for non-compliance.
• Inform Customers about the status of their call and make detailed appointments
• Manage the progress of the customer call and escalate if service levels are in danger

Quotation & Order Process Management

• Prepare service opportunities in SFDC
• Prepare services and spare parts quotations to customer following the Quotation Process.
• Get T&M and service quotes approved by District Operations Manager, Team Lead or Account Manager CS
• Send the approved T&M quote to the customer
• Follow up with customers on open quotations
• Process Customer Purchase Orders for services and spare parts.
• Manage DMR / billings and the closing of corresponding work orders

Order / Invoicing & Service Record Retention

• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Manage the Service Report retention process, ensure service reports properly filed for the audit purposes

Logistics support

• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Coordinate inbound/ outbound delivery of parts, and local shipment to customer site
• Coordinate warehouse activities (if applicable)
• Follow up hold procedure in case of hazard situations
• Report Defective on Arrival (DEFOA) following DEFOA process
• Comply with export control regulation

Requirements:

• Experience in Sales Operations or Customer Services
• Proactive and with good communication skills
• Fluent in English, verbal and written in addition to local language
• Knowledge of Microsoft office tools (especially Excel & Word) required. Knowledge of ServiceMax and SAP is a plus

Primary Responsibilities:

· Collaborate with sales team on pricing maintenance.

· Assist sales team on procurement of stocks.

· Manage stock inventory and ensure inventory is accurate across all channels.

· Collaborate and communicate with Sales team and 3PL warehouse on matters pertaining to inventory and logistics matters.

· Handle operations management systems and processes to comply with Purchase, Logistics and Inventory policies.

· Handle logistic arrangement to affiliated companies, distribution partners and customers, including customers’ enquiries which involve in orders processing, delivery, replacements or returns of customers’ orders, scheduling shipments, coordinating with freight forwarders and handle inbound/outbound shipment requirements.

· Manages inventory accuracy and inventory level at all stores, warehouse locations within budget level including initiating physical counts, identify and investigating variances.

· Handle inventory replenishment, order placement, duty-declaration where needed and inventory withdrawals and arrange for deliveries.

· Liaise with appointed external warehouse and logistics partners to complement the business needs of the group and affiliated companies.

· Perform other duties assigned by immediate superior.

Requirements:

· Possess Diploma/Degree in any field or relevant qualifications with at least 3 years of related experience

· Familiar with regional logistics and compliance requirements and/or Travel Retail environment

· Possess strong analytical skills with good business acumen

· Demonstrates strong communication skills

· Energetic, agile, and driven

· Resourceful, independent, and self-motivated

· Adaptable, able to work in a fast-paced start-up environment

Summary

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! Information Systems & Technology (IS&T) Customer Systems team enables meaningful connections between customers and Apple by delivering many of the applications and technologies used at Apple globally. As a Global Customer Systems Operations Specialist at Apple, you will play a critical role in ensuring the seamless operation of our customer service systems worldwide. You will be responsible for optimizing processes, implementing best practices, and driving continuous improvement to deliver exceptional service to our customers.

Description

In this role you will:

• Oversee daily customer systems operations to ensure alignment with global strategies and objectives. Analyze operational data to identify trends, areas for improvement, and opportunities to enhance customer satisfaction.
• Collaborate with cross-functional teams, including contact center technologies, support and application development, to streamline customer systems processes.
• Cover events management as well as incident and problem management which includes prioritizing issues while negotiating and managing expectations with cross functional teams, communicating critical information and statuses to stakeholders and senior management in a timely manner.
• Develop and maintain standard operating procedures (SOPs) for customer systems activities, ensuring consistency and compliance across all regions.
• Drive initiatives aimed at improving response times, resolution rates, and overall service quality.
• Monitor and report on key performance indicators (KPIs), providing insights and recommendations to leadership.

Minimum Qualifications

• Minimum of 2 years of experience in customer service operations, preferably in a global or multinational organization.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Excellent communication and interpersonal skills, with the ability to influence and lead cross-functional teams.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.

Preferred Qualifications

• Bachelor's degree in Computer Science, or a related field.
• Demonstrate leadership and maintain grace under pressure.
• Pro-active, with a strong sense of ownership and responsibility.