1. Greeting Members and guests at the Reception and ensure all guests are signed in by Club members.
2. Attending to Club members/guests’ enquiries on various Club information with reference to Club's Website – walk in/phone/email.
3. Membership administration supports various membership application processes, Sports, Finance, F&B, Property on carpark issue/ changing locker and Marcom on sales of souvenir and stock replenishment request.
4. On rotating workdays for afternoon shift duty: 4pm to 12pm (Mon to Thu), 6pm to 2am (Fri & Sat and Eve of PH)
5. Supporting the Manager and HOD on the adhoc assigned Reception (Member Services Desk)'s administration

Our Story So Far

Twelve years back, Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness. We had humble beginnings - we spread awareness about eyecare, we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room.

As of today, little by little, Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives. Simultaneously, we’ve also built ourselves up to be Asia’s largest eyewear company. We have 10,000+ Lenskartians worldwide, more than 1500 Omni channel stores across 175 cities in India, Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2.5 seconds, from the world’s most automated eyewear factory!

In 2022, Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia. With this partnership, we have added an additional 400 stores and extended our reach to 13 countries.

Our Key Investors

Softbank, ADIA, Kedaara Capital, Steadview Capital, Premji Invest, Temasek, Holding, KKR, Alpha Wave Ventures, Bay Capital

You: In Our Next Chapter

We've come a long way but we're not there yet.

"Good is not good enough," you'll hear Lenskartians say that often. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Job requirements

• Provide excellent customer service through various channels, including Whatsapp, phone, email, and social media.
• Ensure customer satisfaction by addressing customer inquiries, resolving complaints with dedication to RCA (Root Cause Analysis) for fast and effective resolutions.
• Educate customers on product features and benefits, collecting feedback from them.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage our customers.
• Support ongoing NPS (Net Promoter Score) measurement via survey management and data analysis.
• Analyse the trend of NPS to identify opportunities to improve customer experience.

Minimum Qualifications :

• 1-3 years of experience in a contact center setting, with minimum Diploma degree.
• Good knowledge of sales and customer service techniques.
• Structured problem-solving skills and ability to think on your feet.
• Customer-first mindset with excellent written and verbal communication skills.
• Ability to multi-task, organize and prioritize work independently.

Preferred Qualifications

• Mandarin speaking
• Experience working in a dynamic fast paced environment

We started with the aim to disrupt eyewear every step of the way and today, we stand as India’s Biggest Eyewear Brand and now, have a global footprint across South East Asia, Middle East and Japan.

We constantly raise the bar on our consumer experience and keep talent diversity and density at the center to help us achieve the ‘unexpected’.

Roles & responsibilities

· Liaise with clients for necessary information

· Prepare detailed computations to calculate tax liability

· Submit tax computations and Form C/Form CS to the Inland Revenue Authority of Singapore ('IRAS')

· Assist clients in preparing GST return worksheets

· Preparing and reviewing clients’ GST return working and GST returns prior to submitting them to IRAS.

· Assist clients in dispute resolution and enquires from IRAS

· Assist with any other matters in relation to tax

Requirements

· Diploma in Accountancy from local polytechnics or degree

· Possess a minimum of 1 years relevant experience in the area of Singapore income tax and/or GST

· Portrays good analytical skills and attention to details, responsible and able to work under tight deadlines.

· A team player with good interpersonal and communication skills.

Benefits

· 5 days week

· Dental & medical benefits

· Exam & study leave

Perform general accounting functions including revenue accounting, payable processing, billings and preparation of monthly management reports and audit schedules. Facilitate the annual financial audit field work. Assist in generation of additional reports for annual Strategic Business Planning, Budgeting Exercise and Half-Year Review.

A. Accounting and Finance

1. Perform daily interface of the collection summary records of the following centres into the AIMS/SMART System as well as process student refunds and its relevant reconciliations.
2. Prepare required journal entry to facilitate monthly accounting closure.
3. Process and maintain Project Accounting.
4. Perform bank reconciliation for S4K (designated DBS Account).
5. Prepare monthly audit schedules for relevant accounts.
6. Prepare quarterly GST return.
7. Liaise with auditors on the annual field audit
8. Assist in annual tax queries.
9. Assist in the collation of the monthly management reports for SBU meet, including preparation of Financial Reports at S4K level.
10. Generate additional financial reports for purpose of half-Year Review, Strategic Business Planning, Budgeting as well as keying in budgets for new financial year.

B. Others

Undertake any other adhoc duties or projects as assigned by Supervisor.

Working with various center and departments to ensure timely and accurate records for accounting purposes

C. Requirements:

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
2. Diploma holder with at least 5 years’ or degree with 2-3 years’ experience in the related field is required for this position
3. Preferably specialized in Finance - General/Cost Accounting or equivalent.

• Perform daily accounting & finance duties including receivables and payables processes, general ledger, tax and bank reconciliation, etc.;
• Prepare monthly financial and management reports for subsidiaries;
• Consolidate accounts and ensure compliance with accounting standards;
• Assist in group consolidation reports;
• Support audit and tax queries;
• Liaise with banks on banking transactions;
• Manage timely closing process and reconciliations, including for intercompany transactions;
• Support the operational teams in maintaining strong vendor relationships.

Overview:

In this role, you will support our Services to plan and implement new initiatives and innovations as we drive the organisation’s Strategic Plan.

You will be involved to a great degree in understanding our Services’ needs and identify relevant strategies to raise the bar and efficacy of our Services through performance tracking and indicators.

Key Responsibilities:

• Analyse data & generate reports to support decision-making processes.
• Provide insights & recommendations to senior management based on analysis findings.
• Conduct in-depth analysis of business processes & systems to identify opportunities for improvement.
• Collaborate with cross-functional teams to gather & document business requirements.
• Identify & resolve issues & bottlenecks within business processes.
• Assist in preparing discussion & presentation papers of Strategic Planning team.
• Assist in updating THKMC Management dashboard for monitoring & reporting KPIs.
• Add value by participating in improvement projects & task forces.
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Qualifications

Requirements:

• Bachelor's degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Min 5 years' experience in data management / analytics.
• Competency in data analysis tools & techniques for informed decision making.
• Familiarity with data strategy / management.
• Good working knowledge of change management initiatives.
• Proficiency in Microsoft Office, Power BI & Tableau.
• Participated in Change Management initiatives.
• Experience in explaining data concepts to non-technical users.
• Detailed oriented. Able to work independently.
• Positive learning attitude. A strong team player.
• Good communication skills, both written & verbal.
• Self-driven & results oriented. Thrives under pressure.

Responsibilities

• Responsible for the safety and security of Treetops' guests, employees and property;
• Monitor staff reporting on and off duty;
• Conduct audit checks of keys in the Guard House;
• Maintain a 24 hour surveillance of all work areas;
• Maintain a vigil on the closed circuit TV system and inform officers on patrol duties of any unusual happenings;
• Check all packages and passes of employees entering and leaving the building;
• Carry out monthly fire safety inspection;
• Prevent and detect any form of terrorist activity in the premises;
• Prevent and detect any illegal activities such as gambling in the premises;
• Coordinate closely with the local Police and other government agencies;
• To assist Finance Department in the daily cash count and banking services;
• To assist with luggage/porter services when needed

Benefits

• Allowances+AWS+Bonus
• Meals and Uniform provided
• Walking distance from Orchard MRT

Requirements

• Minimum GCE ‘N’ Level
• Candidates with PLRD License & WSQ Basic Security Officer certification are preferred
• Able to perform 3 rotating shifts (9 hours per shift including weekends and public holidays
• Communicate fluently in both spoken & written English
• Able to work independently with minimum supervision

The successful candidate will be responsible for the full spectrum of engineering operations.

Lead and manage the maintenance department to ensure high quality standards for building maintenance, M&E operations, managing projects and implementing preventive maintenance programs to ensure that the facilities are well-cared for and adequately support the business operations.

Requirements:

• Possess a Diploma in M&E or its equivalent with at least 6 years’ experience in serviced apartment/hotel Engineering functions;
• Knowledge of Building Automation System preferred;
• Good leadership and effective time management skills;
• A qualified Fire and Safety Manager will be a plus, am well-versed in all maintenance process and health and safety rules & regulations.