On behalf of one of its clients in the creative industry, The French Chamber of Commerce in Singapore is recruiting an Account Manager/Marketing Consultant.

The company is looking for an account manager to assist the Strategy Director in managing retail and communication projects, build the prospection plan and tools. The successful candidate must be an approachable team player and be open-minded, interested in the design world.

He/she will work along with brands and retailers on creative and innovative solutions. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda.

Missions

• Managing and delivering day-to-day operational requirements of Clients on all projects
• Content creation & copywriting
• Proposing analysis of trends, Market research, benchmark on competition reports
• Assisting the creative team by synthesizing useful insights from different sources in consolidated presentations
• Participating in the design thinking approach and in the creation of inspirational design presentation to translate our work
• Owns the briefing process
• Managing development, negotiation, evaluation and recommendation of creative proposals
• Creating and maintaining project schedules to proactively identify risks and track milestones
• Ensure maintenance of agreements and organize documentation at all times
• Does regular competitive evaluation
• Foster great working relationships internally and externally

Requirements

• English: Fluent compulsory
• Ability to speak & write Mandarin or French would be a plus to liaise with Chinese/French customers
• 4-5 years experience in marketing, agency world or communication

Housed in COMO Orchard on Bideford Road, COMO Metropolitan Singapore marks many firsts. The hotel is part of an integrated and immersive experience spread over 19 floors, bringing the best of COMO Group’s hospitality, fashion, wellness and cuisine in one prime destination. Savour outstanding international dining concepts, enjoy access to curated collections from multi-label Club 21, and discover wellness from within at the new COMO Shambhala urban flagship.

Job Summary

The Event Operations Manager is responsible for overseeing event activities especially in Food and Beverage; delivers excellent product and service quality levels while maximizing profits; forecasting and budgeting; and selecting, training, and developing employees.

Tasks/Responsibilities:

· Maximise revenue and profit for the hotel at every opportunity, using creative selling and service/product enhancement techniques whenever appropriate for all groups or guest in-house.

· To perform rooms and events sales duties in supporting the responsibilities of the Assistant Operations Manager by implementing the strategies and action plans to achieve the set goals.

· Oversee the entire Food and Beverage Operations, ensuring all food and beverage concepts according to COMO standards and guests preferences;

· Be the leader who understand and deliver luxury, personalisation, recognition and lifestyle and memorable experiences.

· Be innovative; constantly challenging self and the team to lift the bar in service delivery.

· Be the business leader for the events, actively working with Director of Sales and marketing to drive Sales, Marketing, Pricing and service delivery.

· Have the foresight to anticipate future business trends, challenges and competitive pressures and to be in a position to counter such threats

· Responsible for operating day to day whilst working on a pre-agreed short and long-term business objectives of the property.

· Develop and implement standard operating procedures, steps of services and other policies and procedures for the event operations.

· Responsible for hiring, training, development and building bench strength to provide continuity in such high level service delivery.

· Ensure COMO corporate brand and standards are observed.

· Ensure compliance with health and safety regulations regarding food preparation and serving in all outlets.

· Maintain food and equipment inventories, keeping inventory records, submit purchase orders, and cost control responsibilities

· Maintain an attractive beverage program with an appropriate beverage cost in line with the budget

· Check VIP arrival rooms and make sure all requests are attended to.

· Ability to perform other tasks and/or projects as assigned by Management.

· Ensure full knowledge of all hotel systems in order to maintain full maximization of systems use.

Key Requirement

· Bachelor’s Degree from an accredited university in Business Administration or Hospitality Management

· Service oriented with professional presentations skills

· At least 3 years’ experience in a senior role in a hotel environment

· Proven leadership skills

· Possess high energy, entrepreneurial spirit,

· Great team player, strong communicator and proven leader with the ability to drive collaboration and teamwork.

· Proficient in Microsoft Office and Point of Sales System

· Possess excellent organizational, interpersonal and administrative skills

· Experience in implementing new Food and Beverage concept

· Possess entrepreneur skills and knowledge about the brand

IT Manager Job Description

The IT Manager is responsible and accountant for the smooth running of the Company’s computer systems and infrastructure within the limits of requirements, specifications, costs and timelines. The IT Manager will supervise the implementation and maintenance of the Company’s computing needs.

Job Responsibilities:

• Manage information technology and computer systems

• Plan, organize, control and evaluate IT and electronic data operations

• Design, develop, implement and coordinate systems, policies and procedures

• Ensure security of data, network access and backup systems

• Act in alignment with user needs and system functionality to contribute to organizational

policy

• Identify problematic areas and implement strategic solutions in time

• Audit systems and assess their outcomes

• Preserve assets, information security and control structures

• Handle annual budget and ensure cost effectiveness

Job Requirements:

• Entry level candidates are welcome to apply

• Diploma in Information Technology, Computer Science, MIS or similar field

• Working experience as an IT manager or relevant experience

• Excellent knowledge of technical management, information analysis and of computer

hardware/software systems

• Expertise in data centre management and data governance

• Hands-on experience with computer networks, network administration and network

installation, firewall (Fortinet/Juniper) and VPN

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Simone Sim (R23118263)

The Role:

The Senior Interactive Project Manager (SPM) works closely with the Clients Interactive Producers to implement campaigns in South-east Asia. The SPM is expected to lead and manage digital projects while bringing together a multi-disciplinary team comprising of internal and external resources as required. He/she needs to provide an optimum interactive solution for the client that answers the brief within all the necessary specified style and technical guidelines.

They will work closely with Front-End Developers, Production Designers and QA Engineers on a day-to-day basis and will also need to engage with other cross-functional teams of project managers to ensure work is delivered on time, on quality and within budget.

The Senior Interactive PM’s primary task is to lead his/her team and that includes creating structure and processes that support the development of excellent work. They will manage quarterly planning efforts to align resources and funding, to prioritize, manage budgets, distribute workload, and personnel management.

Key Responsibilities:

• Set and manage client expectations regarding deliverables and timeframe while coordinating and ensuring all parties follow the agreed workflows
• Build strong, trusting relationships with all key stakeholders, function leads, cross-functional project managers, senior managers, and third-party vendors that are directly involved with the work
• Manage the approval of quarterly budgets, flagging important budget fluctuations to the client and line manager
• Draft, prepare and present timelines, documents, and presentations and reports both to the client and to the team
• Ensure that the line manager is always aware of all client issues and proposed solutions (including potential delays) to ensure swift resolution and avoid further escalation
• Ensure your team consistently delivers against all contractual obligations including SLAs and KPIs
• Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed
• Keep GAD informed of any circumstances which would positively or negatively affect forecasts
• Organize teamwork, create balanced work schedule and ensure people are able to deliver results
• Identify training requirements for team members to ensure their adherence to processes and workflow
• Plan resources for overseas projects and inform talent manager and line manager of new recruitment needs
• Plan, prepare and implement the induction of new starters

Requirements:

• A bachelor’s degree in a relevant field and a minimum of 8 years solid Project Management experience in a similar capacity
• Very high competence in project management software such as Microsoft Project and Omniplan
• Extensive experience in costing, quotations and project scope definition
• Excellent communication skills to different target groups within the project team, management and clients
• Ensure understanding of the contractual obligations, commercial arrangements and SLAs of the accounts and ensure specific details are understood by the wider team where relevant
• Analytical and detailed in project documentation, accountability and tracking
• Pragmatic, team player with excellent written and verbal communication skills
• The ability to function productively in a fast-paced, high-pressure environment
• High level of IT literacy, including use of spreadsheets
• Strong numeracy skillsSupport GAD/CSD and FD in revenue forecasting on an ongoing basis
• Keep GAD/CSD and FD informed of any circumstances which would positively or negatively affect forecasts
• Ensure full compliance with all financial procedure and policies
• Prioritization, time management, and attention to detail
• Resilience and ability to work under pressure
• Excellent communication skills, written and verbal, in English.
• Strong interpersonal skills
• Possess technical understanding of mobile and web technologies necessary to run projects and convey details. Examples would be:

o iOS and Android development

o Cloud computing

o HTML5/CSS/Javascript

o eCommerce/Shopping Carts

o Social Media Strategies/Platforms

• Familiarity with creative production and development tools is always an advantage. Such software includes Adobe Creative Suite, BBEdit, SVN, Github, Esclipse, DreamWeaver, Final Cut Pro and others. In addition, familiarity with mobile and web platforms and ecosystems would also be advantageous
• Must be able to travel as required, sometimes for several weeks at a time

Job Description

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage recruitment, training and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.

Key Responsibilities

• Analyze and follow up store’s KPIs
• Deliver great customer experience
• Maximize conversion & customer service
• Ensure store meets H&M standards
• The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team

Qualifications

To be successful in the role as Store Manager, we believe you have proven leadership skills with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people. Minimum of three-five years of experience within the high traffic retail industry.

What you need to succeed:

• 3+ years management experience in a customer facing environment
• Previous experience of leading and managing teams
• Knowledge and passion for driving goals forward
• Has a passion for profitability and people
• Has a customer first mindset

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here

Duties and Responsibilities

• To oversee overall operations of the restaurant

• To oversee the turnover and drive the revenue of the restaurant, prepare budget and ensure minimal cost and maximal profit, prepare sales and marketing/promotion plans, achieve monthly targets

• To provide/ensure the highest level of excellent and professional service in the restaurant to meet guests needs, expectations and satisfaction and rectified throughout their patron experience

• To handle guest’s queries/complaints in a polite, prompt and professional manner

• To ensure all furniture, lighting, other features and supplies (e.g. beverages, operation equipment, linen, uniforms etc) are adequate, functional, in full and clean working condition

• To provide induction briefing to and train service staff to be professional, knowledgeable to ensure smooth running of the restaurant

• To ensure communication among team members and daily briefings are conducted

• To plan, create and manage the Standard Operation Procedure (SOP) for the restaurant

• To liaise with the Chef(s) to ensure a high standard of food quality and presentation

• To hire new staff for the restaurant

• Ad hoc tasks as assigned by the Managing Director

• This is by no means an exhaustive list as it is subject to changes in accordance with the business patterns or any other factors where duties may have to be redefined accordingly

- Candidate must possess at least Diploma

- At least 5 Year(s) of working experience in related field required for this position

- People and service oriented

- Warm and Cheerful personality

- Willing to start on short notice

- Responsible for Safety audit

- Responsible for all day-to-day management & operations

voco Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your day to day

voco Orchard Singapore is seeking a dynamic and passionate Restaurant Manager to be part of our team. As Restaurant Manager, As Restaurant Manager, you will manage all aspects of the food and beverage outlet(s) on a daily basis and coordinate special events. Ensure compliance with standards of service and operating procedures. Adhere to federal, state and local regulations concerning health safety or other
compliance requirements.

• Supervise day-to-day activities of one or more food and/or beverage outlets. Plan and organize work for the entire outlet to ensure that the outlet meets its guest experience and revenue targets.
• Ensure superior guest experience throughout the guest journey. Respond appropriately to guest complaints. Establish and implement appropriate service recovery guidelines in order to ensure total guest satisfaction.
• Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage.
• Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
• Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
• Ensure that all restaurant equipment and facilities (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis.
• Work closely with Executive Chef to identify pertinent concepts and menu design for the outlet(s). Conduct meetings to inform staff of special promotions, daily specials, and additional information.
• Achieve budgeted revenues, control expenses and labor costs, and maximize profitability within the outlet.
• Assist in preparation of the annual operating budget which supports the overall objectives of the food and beverage outlet(s).
• Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories.
• Plan and organise the work duties of the service team throughout the various meal periods.
• Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
• Perform other duties as assigned.

What we need from you

• Bachelor’s degree in Hospitality Management or any other related degree
• 3 years’ related experience in a similar position in an hotel or upscale independent restaurant
• Possess a valid food hygiene certificate
• Commitment to working evenings, weekends and holidays based on operational needs
• Must speak fluent English; other languages will be an advantage
• Proficiency in MS Office
• Strong presentation and communication skills.
• Team Player and excellent interpersonal skills
• High level of passion, enthusiasm and drive for result

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Key Responsibilities:

1. Financial Reporting and Analysis

• Prepare accurate and timely financial statements, reports, and forecasts.
• Ensure compliance with accounting standards and regulations.
• Provide insights and analysis into financial performance and trends.
• Conduct detailed financial analysis to support strategic decision making.

2. Budgeting and Forecasting:

• Prepare annual budgets and financial forecasts.
• Monitor budget performance, analyze variances, and recommend adjustments.

3. Cash Flow Management:

• Manage and optimize cash flow to meet operational needs.
• Monitor banking activities and ensure adequate liquidity.

4. Internal Controls:

• Establish and maintain internal controls to safeguard company assets.
• Conduct periodic reviews to improve and streamline work processes and internal control.

5. Audit & Tax Coordination:

• Liaise with external auditors to facilitate annual audits.
• Prepare necessary documentation and ensure timely completion of audits.
• Address audit findings and implement corrective actions.
• Ensure preparation and timely filing of XBRL.
• Liaise with external tax agent to ensure timely filing of tax return.

6. Team Collaboration:

• Collaborate with cross-functional teams to gather financial information.
• Provide guidance and mentorship to junior finance staff.
• Foster a collaborative and communicative environment.

7. Regulatory Compliance

• Stay informed about changes in financial regulations.
• Ensure adherence to local and international financial reporting standards.
• Work closely with legal and compliance teams to address regulatory requirements.

Requirements:

• Bachelor’s degree in Accounting & Finance or a related field.
• A minimum of 3 – 5 years of relevant experience in finance, preferably in a managerial role.
• Strong knowledge of financial and tax principles, practices, and regulations.
• Proficiency in financial analysis, budgeting, and forecasting.
• Experience in preparing financial statements and reports.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Advanced proficiency in financial software and Microsoft Excel.
• Excellent communication and interpersonal skills.
• Ability to work independently in a fast-paced environment.

Job Description:

• Strategic Planning: Develop and drive the execution the organization's strategic plan in collaboration with senior leadership, ensuring alignment with overall business objectives.
• Special Projects and Initiatives: Lead and manage special projects and initiatives that contribute to the organization's growth and innovation. This may include corporate finance exercises, mergers & acquisitions as well as other strategic endeavors.
• Business Analysis: Conduct in-depth analysis of market trends and benchmarking for internal and external benchmarking. Provide insights and recommendations to drive business performance.
• Performance Monitoring: Establish key performance indicators (KPIs) for the key business operations and regularly monitor and evaluate the performance against benchmark. Provide timely reports to leadership with recommendations for adjustments as needed.
• Collaboration: Foster effective communication and collaboration across departments to ensure a cohesive and integrated approach to strategic planning and execution.
• Stakeholder Engagement: Engage with internal and external stakeholders to gather input, feedback, and insights that contribute to the refinement of strategic plans.

Requirements:

• Bachelor's degree in Finance/Accountancy/Banking, CPA/ACCA or equivalent
• Excellent verbal and written communication skills in English and Mandarin (required to communicate with shareholders in China)
• With 6-8 years of proven related working experience in the area of business analysis, strategic planning and managing special projects.
• Experience in the manufacturing and commodities business would be a plus.
• Strong analytical and problem-solving skills, with the ability to synthesize complex information into actionable strategies.
• Handle the preparation of board-level materials.
• Demonstrated experience in driving cross-functional collaboration and managing strategic initiatives, especially those that are time-sensitive.
• Strong modelling skills would be a plus.

As a Business Development Manager in the recruitment sector, your primary responsibility is to drive business growth and foster client relationships. You will play a pivotal role in expanding the client base, identifying new business opportunities, and contributing to the overall success of the recruitment agency.

Key Responsibilities:

1. Client Acquisition and Retention:

· Identify and target potential clients in the recruitment sector

· Build and maintain strong, long-lasting client relationships

· Understand client needs and provide customized recruitment solutions

2. Business Strategy:

· Develop and implement strategic business plans to achieve sales targets

· Analyze market trends and competitor activities to identify business development opportunities

· Collaborate with the management team to align business development strategies with organizational goals

3. Lead Generation:

· Proactively generate leads through market research, networking, and outreach

· Utilize various channels, including social media, industry events, and partnerships, to identify and engage

potential clients

4. Proposal Development:

· Prepare and present compelling proposals and presentations to prospective clients

· Work closely with the recruitment team to ensure that proposed solutions align with the company’s

capabilities and capabilities and expertise

5. Market Intelligence:

· Stay informed about industry trends, changes in recruitment practices, and competitor activities

· Use market intelligence to identify areas for business growth and adapt strategies accordingly

6. Metrics and Reporting:

· Track and report on key performance indicators (KPIs) related to business development and client acquisition

· Provide regular updates to management on progress, challenges, and opportunities

7. Negotiation and closing:

· Negotiate terms and conditions with clients, ensuring a win-win situation for both parties

· Close deals and secure contracts for recruitment services

8. Cross-Functional Collaboration:

· Collaborate with the recruitment team to ensure seamless service delivery

· Provide insights from client interactions to improve recruitment strategies and processes

We are looking for people with:

· Bachelor’s degree in Business, Marketing, or a related field

· Proven experience in business development, preferably in the recruitment sector

· Strong understanding of the recruitment industry and its dynamics

· Strong problem solver

· Excellent communication, negotiation, and interpersonal skills

· Results-driven with a track record of meeting and exceeding sales targets

· Familiar with business development software tools

Attributes:

· Goal-oriented and self-motivated

· Adaptability and resilience in a dynamic business environment

· Relationship-building skills and a client-centric approach

· Analytical mindset with the ability to make data-driven decisions

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume to [email protected]

We regret that only the shortlisted candidates will be notified.

Job Responsibilities:

- Perform financial analysis, spread sheets for the application of credit facility

- Evaluate and understand the financial risk associated with borrower and produce quality credit review periodically

- Ensure compliance with the Bank’s policy and in line with MAS regulations required for all borrower transaction

- Visit clients when required in order to achieve a clear understanding of borrowers’ profile and identify market risk associated

- Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers

- Act as the main contact and information source in the Corporate Banking team, coordinate internal and external lines of communications with various stakeholders (e.g. Finance, Risk, Operations and Head Office colleagues).

- Support the Corporate Banking team in various group initiatives such as competitor review, market trend analysis and formulating the Corporate Banking pitch book/related marketing materials

- Co-ordination of meetings and papers, agenda formulation, project tracking and updates, action points tracking from key management meetings

- Develop various reports and presentations for management review

- Ensure timely updates of all internal and external communications/presentations

- Engage in ad-hoc projects and tasks assigned

- Perform Know-Your-Customer onboarding in compliance with the MAS regulation for all customers

Job Requirements:

- Min. Bachelor’s degree in Business or any related discipline

- Min. 3 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Aviation and Shipping Finance

- In depth credit/accounting knowledge and good understanding of financial analysis and KYC/AML

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Job Descriptions

• Handling and managing the cafe requirements to government
• Manage and oversee daily front and back operations of the cafe
• Managing of cafe financial objectives by forecasting requirements, cost control, track stock levels of food, supplies, and equipment and scheduling expenditures when necessary
• Report on financial performance, inventory and staff
• Process payroll and all relevant records
• Carry out weekly schedule planning for staff
• Ensure compliance to operational standards and procedures
• Hire, train and provide on-going communication to staff and deliver excellent service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the cafe
• Handles customers' feedback promptly
• Manage the company's social media
• To comply with all the administrative and paperwork requirements
• Assist and support any other relevant business duties and responsibilities when assigned by the Management.

Job Requirements

• High school diploma or general education degree (GED) required; Bachelor's degree in Hospitality preferred
• 3-5 years of food and beverage service industry experience required
• Ability to obtain and maintain a food handler certification card
• Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Strong interpersonal and communication skills
• Excellent leaderships skills
• Demonstrated ability to manage operating costs in accordance with budgets
• Comfortable setting priorities and delegating tasks as needed
• Extremely organized and detail-oriented
• Required to work 6 days per week (inclusive of weekends and public holidays)
• Good Communication in English
• AWS & Performance bonus

Working hours

• 11am to 9pm / 6 days per week

Job Scope:

- Directs and oversees all aspects of finance and accounting functions of the Group entities.

- Ensure timely closing of monthly management accounts, and half-yearly and full-year release of financial results to SGX-NT.

- Oversees the financial operations of foreign subsidiaries.

- Preparation of operating / Capex budgets for the Board’s approval.

- Coordinate the preparation of the Annual Report, and be responsible for the integrity of financial information therein.

- Assists the Executive Director in managing the operational aspects of manufacturing and business activities, including review of legal agreements and documentation.

- Maintain relations with internal auditors, external auditors, company secretaries, and lawyers. Investigate their findings and recommendation and ensure the company complies with all legal and regulatory requirements.

Requirements

- Professional qualifications in accounting with a minimum of 5 years working experience, preferably Accountancy Graduate from established universities or CPA, ACCA graduate.

- At least 3 years in supervisory/managerial roles. Working experience in a manufacturing environment is preferred. Accountancy Graduate from established universities or CPA, ACCA graduate.

- Hand-on experience in financial management and experience in handling SGX reporting requirements will be an added advantage.

- Fluency in English (both written and spoken), and ability to communicate in Mandarin in order to effectively communicate with the stakeholder based in China.

- Excellent communication skills, able to interact confidently with high-level management/board of directors.

- Excellent time-management and organizational skills.

- Problem solver and critical thinker mindset.

- Ability to work under pressure and meet tight deadlines

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Oversee outlet sales, operations, marketing and processes with a view to growing revenues.

· Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.

·

· Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.

· Maintain effective communications with management to ensure smooth and compliant operations of all outlets.

· Work closely with the outlets on the execution of sale and promotional activities.

· Handle customers' feedback/complaints, provide service recovery effectively.

· Periodically review, maintain and update policies.

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor. Ensures proper grooming of the casual staff as per the standard
• Holds regular feedback sessions with staff
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Plans and compiles Chinese menu
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements

• At least 2 years experience in a hotel banquet setting
• Good interpersonal skills
• Good time management skills

For more information, visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

The Job:

• Develops and ensures a consistent marketing strategy and planning based on customer needs
• Conducts SWOT analysis of all current marketing activities at the dealership
• Conducts strategic reviews and amend objectives and approaches as required with Dealer Principal, General Manager, Finance & Administration Manager
• Establishes and implements a marketing strategy for dealership
• Coordinates dealership customer communications
• Coordinates marketing initiatives and events
• Coordinates potential marketing opportunities across dealership departments
• Ensures marketing communications are in line with Dealer Principal CI and approved by the Managing Manager.
• Coordinates with internal departments on brand and product events
• Responsible for all personnel decisions regarding the Marketing employees
• Conducts regular meetings to discuss target agreements/feedback and achievement of objectives
• Plans, steers and controls overall marketing budget incl. measures and aligns with corresponding KPIs and management report
• Takes responsibility and conducts the Sales Funnel Management

The Requirements:

• Min Degree with min 10-15 years of relevant working experience
• Prior Working experience in the Automotive/ FMCG industry will be an added Advantage
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

Duration: 6 months (possible for conversion depending)
Salary: Up to $6k/ month
Working Hours: 5 days office hours

Job Scope:

• Assist in supporting stakeholders on the full spectrum of HR functions
• Provide advice on HR policies and procedures including but not limited to the following areas - employment legislation, talent management, performance management, recruitment, manpower planning, rewards strategies and employee engagement
• Partner HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning and projection, budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Provide advice to stakeholders on policy changes, collaborate with senior leaders and functional HR Centre of Excellence in the delivery of all HR initiatives such as manpower planning , budget planning, employee engagement surveys, people development programs, change management plans, performance management etc.
• Work closely with Shared Services team on the search for talents and appointment/re-appointment/ re-employment of staff on a timely basis

Job Requirements:

• Min. Degree in any relevant field
• Min. 3-5 years of relevant working experience in the Human Resources function
• Good Knowledge of Employment Act and Labour Laws

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Your day to day

Under the general direction of the Assistant Rooms Division Manager, support and oversee the daily operation of the Front Office team to ensure all guests receive a consistent luxury experience. You will be required to coordinate with all other departments within the hotel to ensure a seamless guest experience is consistently delivered.

PEOPLE

• Assists the department in planning for future staffing needs
• Assist the Assistant Rooms Division Manager in recruiting in line with company guidelines
• Prepares and administer detailed induction program for new staff
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversee their implementation
• Ensures training needs analysis of Front Office is carried out and training programs are designed and implemented to meet needs.
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
• Coach, counsel and discipline staff, providing constructive feedback to enhance performance
• Regularly communicate with staff and maintain good relations.
• Cooperate, coordinate and communicate with other hotel departments as required
• Supervise and directs Reception personnel.
• Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.

GUEST EXPERIENCE

• Assist Guest Relations in greeting, rooming, and sending off VIP guests.
• Ensure VIPs, InterContinental Ambassadors and IHG Rewards Club Members receive special attention
• Responds to guest needs and resolves related problems
• Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations and or resolve any problems.
• Create a positive hotel image in every interaction with internal and external customers
• Actively work to ensure the department and team adhere to hotel brand standards
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Assist guests and escort them to locations within the hotel at their request
• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guest’s needs
• Maintain current Hotel information to be able to provide information to guests

RESPONSIBLE BUSINESS

• Reports directly to and communicates with the Assistant Rooms Division Manager on all pertinent matters affecting guest service and hotel operations.
• Inspects front of house and back of house regularly for cleanliness.
• Provides input for Front Office meetings.
• Checks billing instructions and monitors guest credit
• Analyses and approves discounts and rebates.
• Analyses the rate variance report to ensure rooms revenue control
• Takes action with the Property Management Systems (PMS) in emergency situation.
• Fully conversant with all hotel emergency procedures.
• Ensures front line staffs comply with FIT marketing techniques and maximize sales.

Singtel Enterprise has embarked on a self-disruptive transformation journey to proactively reinvent how it operates, communicates, coordinates, learns and makes decisions. By embedding transformation change elements within its DNA, it is able to not only be in sync with the rapidly evolving business situation, but also proactively stay a step ahead of the customers it serves.

This role of Digital Transformation Manager is focused on in developing Singtel’s B2B next-generation digital channel for customer engagement across various Singtel products and services, through tight engagement with the business stakeholders, development team and customers.

Make an Impact by:

• Play key role in execution of the digital channel vision by working collaboratively with business and tech teams (UI/UX, developer and architect) to define the customer journeys, the digital channel for different enterprise customer segments and the online/mobile/offline journeys for customers
• Develop and maintain a prioritized product backlog, and execute on delivering impactful features for our enterprise customers via the product agnostic digital channel
• Identity key enablers and systems to support the digital channel and roadmap for execution
• Support Digital Channel Product Lead in preparation of initial draft product requirement document with impact metrics, and represent viewpoints in prioritization exercises with implementation team
• Play key role in product launch for all our customer segments; conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and product stakeholders
• Identify, analyses, and track metrics that inform the success of products features in driving digital sales and self help

Skills for Success:

• Degree in Computer science or related technical field is ideal but not necessary
• 3 - 4 years years of work experience in product management / product design / program management experience
• Strong project management skills with proven records of successful end-to-end project implementation
• Experience acting as product owners with thorough understanding of agile methodology
• Experience in vendor management and demonstrate ability to resolve disagreements

Responsibilities

• Assist in the preparation of Request for Proposals for working capital financing and development financing
• Evaluate financing proposals from financial institutions and support negotiations on key terms
• Work with internal and external counsel to review and ensure timely execution of legal documents (eg. financing agreements and security documents)
• Liaise with Business Units and Cash Management Team to plan for and recommend loan draw downs, rollovers, and repayments
• Monitor the covenants across the Group's portfolio of debt facilities
• Negotiate amendments and waivers with lenders where necessary
• Provide recommendations to optimize the Group's debt portfolio to minimize interest expense for the Group
• Track the debt allocation across the different Business Units to facilitate more effective capital and debt management
• Support the formulation and update of the Group's debt management policies
• Review and make improvements to debt-related processes and controls
• Assist in the preparation of the annual Budget for Treasury and Joint Venture Projects

Requirements

• Degree in Accountancy, Finance or equivalent qualification
• At least 5 years of experience in debt financing preferred
• Detail-oriented, independent and analytical with good problem solving skills
• Strong communication, organisational and time management skills
• Proficient in Microsoft Office
• Experience with the "Integration' Treasury Management System is a plus

Responsibilities:

• Assist and report to Director of Finance in all areas relating to finance operation, project, financial reporting, management analysis, consolidation and all treasury related matters.
• Work with team members and stake holders to compile data /information for variance / trend analysis, conduct market research, and consolidate analysis to support decision making.
• Prepare/review materials, input, analysis, reports and presentations for senior management meetings, board meetings, parents’ townhall and other purposes.
• Assist in designing, communicating and implementing new finance / procurement templates and forms to promote the digitalization of internal process wherever required.
• Ensure smooth AP functions by overseeing the AP team to collate, verify and process payments and staff reimbursement within the internal timeframes.
• Streamline AR functions by participating in AR projects, such as formulating new AR related policies, GST migration project and other AR related process.
• Supervise/ carry out the month end and year end closing process, review / prepare journal entries, bank reconciliation and monthly schedules.
• Be the key liaison person for all the school fund raising events, monitor internal approval process, the incoming and the disbursement of donations and keep comprehensive records.
• Prepare and update cash flow forecast, monitor cash positions and manage all bank and investment related matters, such as changes in authorised bank signatories, FD placement/renewal, purchase / disposal of ST investments, repayments/drawdown/ rollover of bank loans, etc.
• Ensure compliance of budget control by preparing/reviewing/monitoring budget vs actual reports, communicating and highlighting issues to all budget holders.
• Ensure compliance with all internal policies and SOPs in the allocated job functions.
• To be actively involved in the change process of School, including but not limited to the reviewing, streamlining, standardizing, and implementing internal controls and processes by achieving a risk vis-à-vis efficiency balanced approach.
• To be part of the project leadership in the assigned IT related projects for Finance/Procurement team to assist system improvement, data migration exercise and implement new process and controls in the new IT system.
• Update knowledge and expertise of changing statutory requirements, accounting standards, tax laws and charity regulations to determine the implications of such changes to financial / management reporting and internal process.
• Ccommunicate effectively with both internal and external parties, keep complete record of meeting discussions and follow up the outstanding matters closely.

Requirements:

• Minimum Degree in Accountancy with at least 6 - 8 years of relevant accounts experiences
• At least 2-4 years of supervisory experiences will be advantageous
• Team Player
• Meticulous and detailed

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.

Chloe Tan Hui Lin
CEI Registration No.: R1765524
Email: [email protected]
Recruit Express Pte Ltd
EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Your role:

Are you a self-starter, proactive, motivated, enthusiastic and knows how to get things done? Do you have a solid understanding of the f2b processes and risks of an Asset Manager? Are you collaborative, think outside the box and challenging of the status quo?

We’re looking for a Business Manager to:

• support the Local Operating Officer in all aspects
• participate in the local Front-to-back (F2B) Forums / Committees, provide challenge and ensure the timeliness, quality and content of materials. Coordinate meeting agenda & materials, logistics set-up, and be responsible minute taking
• actively participate in Group / Regional / Global governance forums as representative for AM Singapore ensuring the appropriate transparency and escalation of key risks
• support the implementation of the Operational Risk Framework in the location, including; activities relating to Control Assessments (KPCi), the oversight and closure of Operational Risk Issues (ORI) and the annual Risk Control Self-Assessment (RCSA)
• be a culture carrier to drive a proactive culture of risk, conduct and escalation in the location through supervisory and risk management training. Provide insights to improve awareness and escalation of risks
• support the Location Head / LOO in the planning & coordination of local projects and strategic initiatives

Your team:

You’ll be working in the Operating Office of UBS Asset Management Singapore. We are a team full of energy, and well-equipped with knowledge to deal with the challenge every day! You’ll be part of the Asset Management COO organization in. In this role, you will work closely with Business Managers and Control Functions both at a global and regional level to ensure business, regulatory and operational risks are identified, understood and assessed, controls are designed and operating effectively, and issues are appropriately reported and are sustainably remediated.

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

Your expertise:

• ideally 5 or more years’ relevant experience in the asset management business manager, risk, operations, compliance, or similar role
• possess asset management domain knowledge in front-to-back office functions
• exposure in banking or asset management business and practices, systems, processes and controls
• understanding of global best practices in the financial industry and ability to bridge with the entire organization
• strong analytical and problem-solving skills
• excellent organizational skills and ability to prioritize and schedule workload

Job Scope:

• Act as first Escalation point for emerging or sudden supply disruption and provide administrative support for all forecast, purchasing, inventory and logistic-related matters.
• Build and maintain strong relationships with cross-functional teams, suppliers and appointed local partners to ensure excellent service levels and leverage their support for urgent service recoveries as needed.
• Conduct forecast sufficiency & reasonability checks and share trends insight and recommendation.
• Jointly work with commercial team to review and improve demand accuracy to improve supply chain efficiency and customer service level.
• Responsible for inventory planning process for categories as assigned.
• Includes inventory replenishment, preparation, and processing of purchase order, tracking order status and updating relevant parties in a timely manner.
• Support new product launches and depletion.
• Prepare claims against suppliers for damaged or short supplied stocks.
• Maintain monthly inventory in line with required safety stock levels.
• To investigate stock discrepancies and work with stakeholders to maintain stock accuracy & integrity.
• Analyze and highlight business risk and opportunity to stakeholders and jointly propose appropriate mitigation plans
• Managing and minimizing business waste.
• Prepare weekly / monthly management meeting and business review decks.
• Establish and analyse SCM reports as needed.
• Recommend and deliver cost and process improvement opportunities.
• Drive improvement initiatives related to supply & inventory management to support the achievement of commercial goals.

Job Requirements:

• Min. Degree in any relevant field
• Min. 3-5 years relevant experience

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Sales Department.

Reporting to the Director of Sales, your job responsibilities include, but not limited to:-

Primary Responsibilities

• Revenue generation from Room Sales from the Leisure segment, primarily from travel wholesalers, airline companies and MICE organisers. Maintains and update all accounts and their bookings. Maintains an accurate and updated clients’ database.
• Ensures that the hotel achieves the highest or budgeted rates as set out by the Director of Sales. Keeps & records clients’ profiles updated in the System after sales calls and meetings.
• Establishes a good working relationship with these companies for continuous business.
• Promotes and nurtures good relationships with key accounts of the Hotel and other sources of potential business.
• Maintains and promotes the Hotel’s brand and image.
• Conducts sales calls with Room Sales Managers or meetings with at least 20 to 25 corporate accounts each week.
• Establishes the clients’ preferences and adapts/customizes our packages accordingly. Entertains clients or prospective clients to solicit business for the hotel. Conducts site inspections in the Hotel.
• Ensures and follows up on all payments due to the Hotel within approved credit limits

Secondary Responsibilities

• Follows proper reservation procedures and ensures that the relevant forms are completed timely and accurately.
• Follows up on prospect and tentative bookings to close sale or confirm the bookings.
• Performs any other duties as may be assigned from time to time by the management.

Requirements

• Diploma in Business Management / Hospitality Management or equivalent.
• Minimum three 3 to 5 years of sales experience in the hotel industry
• Able to start within short notice
• Able to work independently and a good team player

Change Management & Communication Manager is expected to lead the change management and communication aspects of Platform Transformation.

Candidate will plan and execute communications and change management plans and engage senior stakeholders to manage comms, assess change readiness and plans and work with business stakeholders to manage the transitions and/or drive adoption.

He/she will also work closely with HR, Corporate Communication Team and other functions to ensure effective change management and project communication.

Drive Change Management and Communication in Platform Transformation’s strategic projects, including

1. Adoption and Communication Lead for new portal project

• Work closely with project team and business change champions to develop adoption and communication plan
• Drive onboarding of external and internal customers
• Define and track success metrics

1. Change Management and Communication Lead for new system project

• Drive and develop change management and communication plan
• Collaborate closely with project management team, business stakeholders and vendor to align on Change Management plan, communication materials and project timelines
• Oversee delivery of communication to impacted employees to ensure information provided is accurate and comprehensive
• Define and track success metrics

1. Develop materials to support communication of strategic projects at key events (E.g. Townhalls, Product launches/’Go-live’, Kick-off)
2. Lead Overall Change Management and Communications for Platforms Transformation

• Develop content for all Platforms Transformation communication activities, including quarterly updates, Business Units’ communication activities, and Leaders briefing
• Work with Enterprise Platforms and Transformation change agents in planning and execution of events (e.g. off-site, get-together)
• Inject new ideas from time to time to ensure effective communication and engagement
• Perform proactive research to stay abreast with Change and Communications methodology and practices to provide meaningful support to the project team and various stakeholders

5. Support Ad-hoc Events or Request from Business/ Enterprise Platforms and Transformation

• Provide required support to Group-led events & updates such as Kick-off, Digitalisation Events

Skills for Success:

• Bachelor’s degree from established university in Business or Philosophy or Communications
• Around 8-10 years of industry experience in Telco and ICT
• Experience in transformation change management
• Experience working across different cultures and geographies
• Experience in large scale project management – preferably in roles such as Organisation Design, Program Management Office (PMO) and Communications
• Change management framework e.g. ADKAR
• Excellent corporate writing and storyboarding skills
• Proficient in power point, word and excel
• Ability to coordinate workshops / focus group sessions
• Ability to distill complex information and translate into layman’s terms