Responsibilities:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Requirements:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 1 years of operations experience in Linux and windows operating system
• Have a high sense of responsibility and teamwork spirit
• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus
• Able to work night shift when required

Charles, Lau Ngie Hao License No. 02C3423 Personnel Registration No. R165674

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

We seek a Data engineer to support our high frequency trading activities and quantitative research. At Grasshopper we recognise that effective research and trading strategies are built upon solid foundations in the collection, storage, and service of data. Grasshopper trades at a number of exchanges globally and we are looking for an experienced engineer interested in working with terabytes of data to join our team.

As a Data Engineer, you are expected to build data pipelines that efficiently and reliably process and transform data captured across various systems as well as to design and implement storage solutions for enabling users to generate valuable signals and insights. You’ll have a chance to work with Google Cloud technologies, Scala, and possibly introduce a new solution yourself if you can make a case for it.

Responsibilities

● Implement, monitor, and maintain data pipelines for market, transaction, reference, and other
data.
● Perform all needed data cleansing and transformation to improve data quality.
● Work closely with traders and researchers to consume and analyze data faster and more
efficiently.
● Deploy new data models that provide insightful and actionable analytics across the firm.
● Manage the entire data processing system and advising of any necessary infrastructure changes.

Skills and Knowledge Required

Attributes
● Thinks clearly, learns quickly, solves problems, and can work with no supervision.
● Asks good questions. Communicates effectively.
● Development experience in more than one programming language, preferably different (e.g.
strongly versus dynamically typed, functional versus object-oriented).
● Familiarity with software development practices. Works well in a team.
● Experience with databases and SQL.
● Experience with stream processing.

Good to have
● Knowledge of electronic trading and tick data
● Knowledge of data modelling and database design.
● Experience of data processing/ETL implementation.
● Experience with distributed systems.
● Experience with messaging middleware such as Solace or Kafka.
● Experience with (NoSQL) databases such as Hadoop, Cassandra

Qualifications

A good degree with a focus on Data Engineering or the equivalent.

Job Responsibilities:

• Provide Presales support such as product sharing, demo and POC testing on cybersecurity solutions (DLP and PKI Security) to clients and partners.
• Provide implementation and technical support services for cybersecurity solutions.
• Work with technology vendors to propose suitable solutions to our partners’ and customers’ requirements.
• Provide technical support for tender submission, including technical compliance, technical solution proposal, and conducting Proof-of-Concept testing based on given bill of material.
• Evaluate and test security products and technologies for the development of new products and solutions.

Qualifications:

• Diploma or Degree in IT, Computer Science, Cybersecurity, or equivalent
• Minimum 2-3 years of hands-on experience in designing, managing, and implementing cybersecurity for multi-vendor infrastructure, including:

1. Microsoft based Domain Controller, DNS, DHCP, LDAP, RADIUS & AAA servers
2. Microsoft based Certificate Authority, Prime Key EJBCA
3. Window/Linux/UNIX OS environments
4. Hardware Security Module (HSM)
5. Key Management System (KMS)

• Ability to troubleshoot technical issues or perform technical setup with minimal supervision.
• Knowledge in SQL system such as MSSQL, Oracle, MYSQL is a plus.
• Familiarity with networking solutions (i.e. switching, routing) is an advantage.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

• Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Our client is an Energy and Oil and Gas service company currently has an opportunity for an experienced Structural Design Engineer, for FPSO project.

Your responsibility includes close working relation with major clients and vendors for effective project management. A strong conversant in local and international codes and standards with experience in reviewing design and prepare project specification.

You should be Diploma / Degree qualified in Engineering discipline with relevant experience in offshore marine project exposure in the region. Ability to interpret construction drawings and be a team player. Good command of written and spoken English.

The position is based in Singapore.

For further details, please apply online with a detailed CV or reach out to [email protected]

As a Cloud Integrator/Engineer, you will be supporting in a banking and payment solution project performing server migration support.

Responsibilities

· Candidate in engineering expertise and support experience to help deliver successfully projects within deadlines/costs, and work closely with project manager and functional teams (Sales and Product, and R&D teams)

· Responsible to integrate and deliver solutions with customers in the cloud/on-premise according to the customer requirements and the project plan following best practices

· Design, develop and validate specified custom banking solution projects

· Provide visibility to Project Manager on partner/customer integration progress

· Provide technical guidance and participate in training, troubleshooting, validation of the whole solution until project completion and customer acceptance

· Support Project Manager on handover all the details of the project completion to Operation team

· Provide support for depth technical analysis and resolution to Operation team

· Optimize solution and delivery processes

Requirements

· Degree in Electrical/Electronics/Computer/Software Engineering, or related fields.

· At least 3 years of relevant working experience

· Knowledge in managing VSA in addition to RADIUS applications management will be a huge plus

· Deployment experience with the following web containers

Ø Tomcat

Ø WebSphere

· Familiar with Linux operating systems

Ø Able to independently run Linux commands

Ø Able to do bash scripting

· Experience in developing the following:

Ø Web portal

Ø REST API Implementations

Ø Understand the basic principles to secure the REST API endpoints

· Competent in the following programming languages/frameworks

Ø Java Frameworks

Ø Spring Boot

Ø Spring Hibernate

Ø Spring MVC

Ø Spring Security (good to have)

Ø JavaScript

· Experience in perform CRUD operations in the following databases (need to know 2-3 DB)

Ø MariaDB

Ø MSSQL

Ø MySQL

Ø Oracle 12c and above

· Knowledge in any of the following scripting languages

Ø JavaScript / Nodejs

Ø PERL

· Customer facing experience to collect and analyze requirements

· Driven to learn new solutions and concepts

· The following are good to have but not mandatory:

Ø Mobile application development experience

v Android

v iOS

v Objective C / Swift 5 and above

Ø Knowledge in cryptography principles

v Hashing algorithms

v Asymmetric operations

v Symmetric operations

v PKI

(Note: Those bolded are compulsory to have)

Responsibilities

• Support in process improvements, customer returns, cycle time reduction and scrap reduction initiatives.
• Work closely with Process/Manufacturing Engineer to monitor and improve the process capability.
• Ensure the scrap, production yield and cycle time reduction targets are met.
• Review process issues, NCR and conduct failure analysis.
• Updating of Manufacturing work instructions/routers.
• Participate in cross-functional teams on various improvement projects.
• Conduct Evaluations/Special Build Request.
• Support QA for failure analysis and identification of corrective action for customer returns and internal CAR’s.
• Preparation of the failure analysis report on customer return parts.
• Co-ordinate and expedite First article build with Production.
• Participate as a team player in maintaining a conducive, healthy & safe work environment.
• Maintains good housekeeping, safety and discipline in work area.
• Hands-on experience in assembly of prototype module.
• Perform other duties as requested by management.

Requirements

• Diploma in Mechanical/Mechatronics Engineering is preferred.
• Min 2 years working experience in manufacturing environment.
• Good knowledge and skill in Solidworks is an added advantage.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Job Description:

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Knowledge of ITIL processes and practices.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hours, if required.

Education Requirement

• Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus
• Mon - Friday, 8:00 am to 5:00 pm

Job Types: Full-time, Contract

Contract length: 12 months

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Requirements:

• Proven experience working as a Network Operations Engineer, Network Administrator, or similar role in a complex IT environment.
• Strong knowledge of network protocols, technologies, and architectures, including LAN, WAN, VPN, MPLS, BGP, OSPF, and VLANs.
• Experience with network monitoring and management tools such as Nagios, SolarWinds, or PRTG.
• Familiarity with the ITIL framework and its processes, including incident management, problem management, change management, and service request fulfilment.
• Excellent troubleshooting and problem-solving skills with the ability to analyze network-related issues and implement effective solutions.
• Solid understanding of network security principles and best practices.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Ability to work under pressure, prioritize tasks, and meet deadlines in a fast-paced environment.

Workday/time: 2 shifts

a. Mon to Fri: 8:30 am to 4:30 pm / Sat: 9:00 am to 1:00 pm.

b. Mon to Fri: 9:00 am to 6:00 pm.

Job Types: Contract, Full-time

Contract length: 12 months

• Monday - Saturday: 9am - 6pm
• Location: Marsiling
• Possession of own vehicle is a must

Our Client is dealing with Vacuum Solutions, Equipment & System.

Responsibilities:

• Take charge of overseeing the day-to-day operations of the company's projects.
• Develop and execute strategic plans while overseeing, supervising, and closely monitoring all project activities and deadlines.
• Lead and guide a team of workers, offering direction and support for on-site operations.
• Perform machine installations, conduct testing, and troubleshoot issues as they arise.
• Carry out preventive maintenance work, both at the company's facilities and at client sites.
• Exhibit strong problem-solving skills by effectively addressing situational challenges and resolving customer complaints through corrective actions.
• Actively participate in or lead daily safety meetings and toolbox sessions to ensure a secure working environment.
• Implement on-site maintenance services, encompassing both Preventive Maintenance (PM) and Corrective Maintenance (CM).
• Create comprehensive reports, documentation, and quotations for various site-related tasks.
• Independently handle troubleshooting assignments as they emerge.
• Enforce strict compliance with ISO Standards and processes, Workplace Health and Safety (WHS) regulations, industry Code of Practices, Quality Assurance/Quality Control (QA/QC) requirements, and Safe Management Measures.
• Prepare, submit, and manage project-related reports such as Risk Assessments (RA), Method of Statements (MOS), manpower appointments, Permit to Work documents, and more.
• Maintain accurate and up-to-date record documentation, ensuring proper organization and filing of records.
• Fulfill any additional duties assigned by management as required.

Requirements:

• Minimum Higher NITEC in Electrical or Mechanical Engineering, coupled with 1-2 years of relevant work experience.
• Comprehensive understanding of Electrical, Pneumatics, and Hydraulics systems.
• Proficiency in interpreting electrical single line diagrams.
• Possession of a Building Construction Safety Supervisor Certificate.
• Possession of a Work-At-Height Supervisor/Assessor certificate.
• Possession of a Confined Space Assessor certification.
• Possession of a Lifting Supervisor certification.
• Holding a valid Singapore Class 2/3 driving license and possess own vehicle is a must.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Responsibilities:

• Understanding customer or market needs to develop new ideas or innovate existing product

• Providing key features and benefits of the new ideas / innovations of existing product

• Create Pre-Analytics report

• Collect Data and analyse report

• Conduct testing for relevant certification and report

• Create or guiding Product Training documents (technical specifications, installation guide and user guide), Marketing material

Additional Information:

• Relevant educational qualifications in Degree in Electrical / Electronic / Mechanical / IT&D field

• Proficient in Windows, Word, Power Point, Photoshop, Excel and Access

• Good communication skill and good written and spoken in English and third language will be at advantage

• This position may need to communicate with China customer

• Willing to learn and explore new technologies

• Able work independently and also with other both indoor and outdoor locations

• Team player with ambition and determination to support company’s goals.

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Fresh can apply as on the job training will be provided

• Good working attitude and self-motivate

Location: Tanjong Pagar

Salary: $3000 - $4000 (Based on experience)

Working days: Monday to Friday

【Job Responsibilities】

1. Participate in the analysis and design of relevant business modules within the company.

2. Complete the development of projects related to the company.

3. Organize and write technical documents related to the development process.

4. Collaborate with product managers to accomplish other related tasks.

【Job Requirements】

· Major in computer science or related fields, with a college degree or above, and at least 1 year of experience in PHP project development. Experience in project management is a plus.

· Proficient in the PHP language, with expertise in MVC architecture and a strong command of the TP framework.

· Familiar with front-end technologies such as HTML, CSS, JavaScript.

· Familiar with the configuration and management of backend environments, including Apache, Nginx, etc.

· Prior familiarity with MySQL databases is a plus.

· Possess strong programming debugging skills and the ability to analyse program faults effectively.

· Proficiency in both Mandarin and English, writing, listening, and speaking.

前端开发工程师

地点： 丹戎巴葛

月薪： $3000 – $4000 (根据经验)

工作日：星期一 至 五

【岗位职责】

1、参与公司相关业务模块的分析、设计；

2、完成公司相关项目的开发；

3、整理与编写相关技术文档;

4、配合产品经理完成其它相关任务。

【岗位要求】

• 计算机类专业，大专以上学历，1年以上PHP项目开发工作经验，有项目管理经验者优先。
• 精通PHP语言，精通MVC架构，精通TP框架。
• 熟悉html、CSS、Javascript等前端技术。
• 熟悉Apache、Nginx等后台环境的配置管理。
• 熟悉My SQL 数据库优先。
• 具备较强的程序调试能力与程序故障分析能力；
• 精通华语和英语，写作、听力和口语

Main Responsibilities

• Coordinate maintenance contractors, review checklists and ensure customer D.O. sign-off within the time.

• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

• Prepare and maintain comprehensive energy conservation action plan to include previous and ongoing efforts and short, intermediate and long-term goals

• Prepare operational and maintenance schedule as per MIS

• Work closely and collaborate with the customer support team to ensure customer satisfaction.

• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

• Remote monitoring of the system operation and performance and reach site if any emergency.

• Familiarization of Refrigeration System Chillers & Freezers, Compressors, Cooling towers, FCUs, Cold room, ETV doors and related controllers.

• Working with a team and deliver the work within the planned schedule.

• Collect the onsite operating parameters like cold room and space temperature and verify with SCADA.

• Collaborate with Internal teams regarding any controls and programming related onsite works.

Qualifications

• Diploma, Bachelor of Engineering Mechanical, Electrical or Equivalent

• Electrical or Mechanical troubleshooting experience would be advantageous

• HVAC knowledge of Chiller Plant, FCU, SCADA, Air side equipment

• Strong communication and analytical skills.

Key Roles and Responsibilities

Software Development and Innovation: Work closely with stakeholders to develop in-house solutions to support business (from conception to requirements gathering, analysis and design, solution development, and deployment) using Microsoft platform technologies and Azure.

Operations and Maintenance: Production support, software maintenance, and upgrades

Qualifications & Experience:

- Minimum Working Experience: 4 years

- Diploma/Bachelor’s degree in Computer Science or any other related field

- At least 3 years of professional experience in full lifecycle & full stack (front end + back end) application integration and development

- Hands-on implementation experience in building scalable web applications

Experience in following domain area/ technology/ programming languages:

- Server-side programming languages: Node.js, Python

- Implementation experience in at least one of these Web App frameworks: React, Angular, Flutter

- Experience in SQL database

- Experience in DevOps, CI/CD Pipeline and/or DevOps tool chains

- Code management and deployment

- Familiar with current UX trends on web & mobile applications

- Certified in Azure technologies will be added advantage

- Experience in OpenAI will be added advantage

Preferred Skills & Characteristics:

Consistently display dynamic independent work habits, goal oriented, passionate in growth mindsets, possess a ‘can do’ attitude, and self-motivated professional. Self-driven and proactive in keeping up with new technologies and programming.

Responsibilities:

• Responsible for deployment, change, issues triage and infra management of overseas games and relevant components and system, such as game monitor system, login services.
• Responsible for monitoring and dash-boarding for game observability, and ensure the game is reliable, scalable and secure
• Understand the game architecture, analyze, evaluate and respond to potential risks, such as: Hidden troubles , performance bottlenecks,
• Responsible for daily communication and coordination between various teams

Requirements:

• Bachelor’s degree or above in Computer Science or comparable field
• More than 3 years of operations experience in Linux and windows operating system
• Have a high sense of responsibility and teamwork spirit
• Proficiency in scripting programming such as Bash, Python, sql is a plus
• Experience with worldwide online game live operations is a plus

Job Responsibilities:

Tech Architecture & Engineering Unit

Sitting within Data & Technology Architecture department, ICT Infrastructure Engineer is responsible:

• Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements.
• Translate business requirement into infrastructure design
• Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs
• Ensure compliance to Authority’s Technical Architecture and SG-TRM, as well as IM8 and Authority IT Policies
• Manage Infrastructure projects and services to support application systems environments
• Request to provision new VMs for new systems
• Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications
• Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing
• Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP
• Support Operations Engineer on Infrastructure and Systems
• Assist in Infrastructure Architecture review, support and endorsement Review Hardening standards for OS, database
• Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components)
• Understand systems operations environment is expected
• Familiar with API product and configuration for pub/sub and encryption highly preferred

What we are looking for

· Tertiary Education in relevant fields is preferred.

· Hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS,OS virtualisation technologies, SAN storage and/or databases.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Ability to analyse and identify comprehensive solutions considering all functional

implications while developing a workable solution.

· Results and customer oriented

· Team player with organization and people handling skills.

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

EA License No. - 14C6941

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

• Setup, Programming, and Support of Voice Communication systems including Local Area Networks (LANs) & Wide Area Networks (WANs)

• Provides technical support on data or voice networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action.

• Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems.

• Support network infrastructure which might include routers, switches, gateways, firewall systems, access points.

• Experience in deploying Unified communication solution

• Independent (self-starter), adaptable, and an ability to thrive in a team environment.

• Effective communications skills.

• CCNA / CCNP or relevant certification would highly advantageous

• Good exposure in Unix or Linux environment would be a plus

Sitting within Data & Technology Architecture department, ICT Infrastructure Engineer is responsible:

· Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity, and capacity requirements.

· Translate business requirement into infrastructure design.

· Work with service providers to design, develop, deploy, and configure infrastructure to meet resiliency, availability and data integrity needs.

· Ensure compliance to Company's Technical Architecture and SG-TRM, as well as IM8 and IT Policies

· Manage Infrastructure projects and services to support application systems environments.

· Request to provision new VMs for new systems

· Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (Excluding hypervisor and Storage) in support of new applications.

· Main infrastructure single-point-of contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing

· Handover Infrastructure and Systems standard operating procedures and day-to-day performance/availability monitoring to Operations Engineer upon commissioning and completion of PGP

· Support Operations Engineer on Infrastructure and Systems

· Assist in Infrastructure Architecture review, support and endorsement Review Hardening standards for OS, database.

· Hosting environment infrastructure on-boarding (design, setup, configuration, implementation, testing and commissioning of infrastructure components)

· Understand systems operations environment is expected.

· Very familiar with Microsoft Active Directory, in terms of:

Microsoft PAW security

AD Backup/Restore

GPO maintenance

Migration/Upgrade

Forest Trust

Authentication/Authorization

AD Site connectivity design

Government Commercial Cloud (GCC) Active Directory (EC2 instance)

GCC RDS AD

What we are looking for

· Tertiary Education in relevant fields is preferred.

· Hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS,OS virtualisation technologies, SAN storage and/or databases.

· Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges

· Ability to analyse and identify comprehensive solutions considering all functional

· implications while developing a workable solution.

· Results and customer oriented

· Team player with organization and people handling skills.

· Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.

Job Description :

• Fulfil as a solutions provider for managed and unified communications solutions for corporate and SMB offices

• To grow and build a successful long-term relationship with the client by meeting and determining their business requirements.

• Good understanding of the Alcatel-Lucent/ Sangoma suite of UC products.

• Manage and grow individual sales pipeline.

• Develop new accounts while maintaining relationships with existing customers.

• Review and monitor own sales performance for gap closure to meet and/or exceed targets.

• Attend to customer requirements and deliver the appropriate solutions.

• Provide consultation and after-sales solutions to customers.

Job Responsibilities

• Works with multi-disciplinary team to understand system / application requirements.

• As part of a team, develops enterprise software solutions that meets client’s needs and perform as designed.

Requirements

• You have at least a /Degree in Electrical/Electronic Engineering/Computer Sciences or any IT related field.

• You ideally have 1 year of experience or academic training in coding and software development.

• Proficient in any one of the programming languages such as C, C++ OR Java.

• Good understanding of the benefits of the various design patterns and object- oriented programming will be an advantage.

JOB SUMMARY:

You will be stationed at Client’s premises and provide support for the client’s IT administration and related support for users.

RESPONSIBILITIES:

1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/network) on their notebooks/desktops and related peripherals.

2. Perform installations, migrations, and troubleshooting on systems.

3. Troubleshooting of Desktop related issues.

4. Servers, database, and IT infrastructure maintenance and support including configuration upgrades.

5. Other tasks and projects as assigned by the Manager or Management.

QUALIFICATION & EXPERIENCE:

• ITE/Diploma in Information Technology from recognized institutes.

• Previous experience of working in an IT support role for about 1-2 years.

• Ability to communicate effectively with a wide variety of people in a professional. manner, face to face, on the telephone, and in writing.

• Ability to demonstrate practical troubleshooting and problem analysis techniques.

• Ability to plan and prioritize workload without supervision.

• Ability to prioritize, manage, and perform under pressure.

• Excellent knowledge of Customer Service best practices.

Willing to work flexibly and with enthusiasm.

SKILLS AND ATTRIBUTES:

• Good interpersonal and communication skills, high adaptability and a positive attitude are expected.

• A team player with the determination to drive to excel.

• Excellent customer service skills.

• Self-motivated with a strong drive to succeed.

Summary:

• Equipment set up for various systems, installation, conduct testing & commissioning

• Follow up with clients in a timely manner

• Assist sales team with site survey & system design

• Provide support and manage project

• Perform troubleshooting & repair / replace faulty parts

• Provide onsite support to diagnose and rectify technical issue

• Ad hoc duties as required

Additional Information:

• Relevant educational qualifications in Diploma in Electrical / Electronic / Mechanical / Mechatronic or engineering field or equivalent working experience

• Able work independently and with other both indoor and outdoor locations

• Possess good communication and interpersonal skills

• Effective interpersonal skills for working in a team environment

• Able to work with deadlines and pressure

• Experience in cabling & installation and maintenance

• Good working attitude and self-motivated

Night shift ( 5 work day per week )

9pm – 6am