We are seeking an experienced and dynamic Senior Sales Manager to lead and drive our smart home sales team. This individual will be responsible for developing and implementing effective sales strategies, managing customer relationships, and achieving sales targets. The Senior Sales Manager will oversee the sales operations and be a key contributor to the growth and success of SINGGATE.

Key Responsibilities:

· Sales Strategy & Planning:

Develop and execute strategic sales plans to meet or exceed monthly, quarterly, and annual sales targets.
Analyze market trends, customer preferences, and competitor activities to identify growth opportunities.
Work closely with the marketing team to create promotional campaigns, product launches, and events that drive sales.

· Team Leadership & Development:

Lead, mentor, and manage the sales team to maximize performance and productivity.
Conduct regular training and development sessions to enhance the skills and knowledge of the sales staff.
Set clear sales goals, monitor performance, and provide actionable feedback to the team.

· Customer Relationship Management:

Build and maintain strong relationships with new and existing dealers to foster loyalty and repeat business.
Ensure a high level of customer satisfaction through professional and courteous sales processes.
Address and resolve customer complaints or issues in a timely and effective manner.

· Sales Operations:

Manage and optimize the entire sales process, including lead generation, follow-up, negotiations, and closure.
Coordinate with the inventory management team to ensure that the sales team has the necessary stock to meet demand.
Monitor and analyze sales metrics, generate reports, and present findings to senior management.

· Market Expansion:

Identify new business opportunities, partnerships, and markets to expand the dealership’s customer base.

Requirements :

· Proven experience as Digital Marketing Executive or similar role

· Excellent communication and interpersonal skills

· Proficient in communicating both English and Chinese

· 7+ years of sales experience, with at least 3 years in a leadership role within the smart home industry is an advantage

· Excellent communication and interpersonal skills, Proficient in communicating both English and Chinese

Responsibilities:

• Lead the Facilities Management (FM) team in full scope of FM hard and soft services
• Responsible for communicating department facility-related activities and projects to management
• Lead, plan and manage preventive, corrective and maintenance work schedules for the mall
• Review and monitor term contracts for all building services installations and facilities’ services
• Ensure compliance with the safety and statutory requirements for the mall and operations
• Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance
• Monitor and analyse the monthly utilities consumption trend to manage energy and water usage
• Track, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design, sub-division and fit-out works
• Maintain policies and procedures for the building operations, maintenance, administration, and management
• Prepare monthly management report, building circulars and approval papers
• Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs
• Attend and investigate critical issues/projects for follow up rectification

Requirements:

• Degree/ Diploma in Mechanical/ Electrical Engineering or equivalent
• Minimum 5 years of relevant experience in Real Estate, Facilities Operations Management
• Possess hands-on experience in Facilities Management, Project and Maintenance Operations include ACMV, Electrical and Fire Protection services
• Must be well-versed and experienced with good technical competency in M&E matters
• Candidate should possess Senior/ FSM certificate
• Candidate with certification in GMM/ GMFM has an added advantage
• Independent with good leadership traits and lead by example
• Hands on ability to lead the team on everyday operations and projects
• Ability to multi-task, an eye for details and perform under tight timeline
• A strategic thinker with strong analytical skills and critical path planning ability
• Positive disposition, resourceful and a team player
• Excellent interpersonal and communication skills

Castlery is seeking for a dynamic and experienced Senior Manager, Category Planning to join our Merchandising team. The ideal candidate will play a pivotal role in driving our assortment revenue and profit growth, overseeing the entire product lifecycle, from ideation to launch, ensuring the successful development and delivery of innovative and market-leading products. The senior manager will collaborate with cross-functional teams, lead a team of category managers, and drive the strategic vision for our product portfolio.

If you are a strategic and creative leader with a passion for product innovation and a proven ability to lead successful product teams, we invite you to apply for this exciting opportunity.

Join us in shaping the future of our product portfolio and making a significant impact in the furniture market!

What you’ll be doing

• You will take a strategic responsibility in growing our revenue and profit while building our assortment strategy based on customers’ needs.
• You will be spearheading the development and expansion of product categories, considering market demand and business objectives.
• You will take ownership on the creation and maintenance of category plans, ensuring a well-balanced and aesthetically coherent product assortment.
• You will define and execute product roadmaps, ensuring a cohesive and market-leading furniture collection.
• You will oversee the end-to-end product development process, ensuring the timely and high-quality delivery of designer furniture.
• You will work closely with category merchandising team to identify emerging trends, customer preferences, and opportunities for innovation.
• You will collaborate with design, marketing, and sales teams to enhance category positioning and optimize product mix in order to create impactful go-to-market strategies and effectively communicate product stories.
• You will collaborate closely with product design, manufacturing, and quality assurance teams to translate product visions into tangible, market-ready offerings.
• You will manage and mentor a team of category managers, provide strategic guidance on product and category management best practices, ensuring professional growth within the team.

What you’ll need

• Bachelor’s degree in Merchandising/ Product Management/ Product Design/ Business/ Economics or equivalent field; advanced degree or equivalent qualification is a plus.
• At least 6 years’ experience in product category management in the furniture and home furnishings industry, preferably with a strong familiarity of the buying process as well. Keen understanding of the current furniture and home furnishings market, with knowledge of existing competitors, and their brand position and value proposition. Experience in category expansion, whilst still maintaining hands-on approach to working with internal & external stakeholders.
• In-depth knowledge of design trends, materials, and manufacturing processes.
• Excellent communication, negotiation, and collaboration skills.
• Analytical thinker with a keen eye for design and market trends.
• Pro-active, ‘can do’ mentality combined with a track record of successful execution of strategies and activities.
• Charismatic leader with at least 2 years’ experience in leading and managing a team of at least 3 direct reports.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Roles & Responsibilities

1. Applicant must at least have more than 2 years of stage performing

2. Recruit performing artiste and singers when needed

3. Participate in all stage performances

4. To train & guide the stage crew to improve on their performances

5. In charge to schedule and selection of performing artiste for specfic event's performances

6. Coordinate & attend all training & rehearsal

7. Source for necessary accessories and props for all performances.

8. Singing & Dancing skill

9. To ensure all stage crew is presentable on stage

Started in 2013, Castlery is a vertically integrated furniture brand. Our mission is to redefine boundaries of home elegance through creating designer furniture for the masses via a direct-to-consumer model.​ Headquartered in Singapore with offices in the United States, Australia. China and Malaysia, we are a team of 300+ passionate designers, engineers, data scientists, marketers and logistic specialists who are aiming to reinvent the traditional furniture industry. ​

As we continue to grow and expand our influence, we are seeking a driven and strategic-minded individual, who is passionate in creating impact and be part of a team re-shaping the global furniture industry, to join us as Operations Strategy Senior Manager.

This role offers a unique opportunity to help streamline company-wide operations across functions (such as merchandising, logistics, marketing, sales, HR, finance, etc.) and align them with our mid/long term strategic goals. It will contribute to Castlery’s success by ensuring operational efficiency, performance monitoring, financial success, and risk management.

You will be making impact through the below areas (but the sky is the limit):

• Strategic Alignment: Work closely with key stakeholders to align operations with the company’s strategic goals, ensuring that all activities contribute to the overall success of the organisation.
• Performance Monitoring: Establish company-wide level 1/2/3 metrics and develop monitoring mechanisms to track process, identify areas of improvement, and make data-driven decisions. Facilitate the quarterly business reviews. Bring in cross-functional perspectives into performance monitoring and problem solving.
• Streamlining Operations: Identify areas for improvement and implement strategies to foster end-to-end thinking, break silos, streamline cross-functional processes, and gradually increase company-wide operational excellence.
• Drive Change: where required the Operations Strategy Team will lead and manage strategic change initiatives and, through the process, enhance our culture of customer centricity, bias for action, dive deep and innovation (learn and be curious) within the organisation.
• Business Partnering: Collaborate with senior managers across Castlery to understand their needs, address challenges, fulfil talent gaps, and develop solutions that drive operational excellence.

What you’ll need:

1. Superior analytical capabilities, able to deep dive into topics/problems and understand root causes, with solid data validation.
2. Highly curious and enjoys understanding the end-to-end of a topic, including the operational details.
3. Proven experience and capability in managing multiple projects across a wide variety of functional business problems, allocating resources, and collaborating across teams within tight deadlines.
4. Excellent interpersonal skills and a clear communicator across written and verbal communication; able to influence and collaborate with stakeholders across functions at all levels of experience.
5. Comfortable with ambiguity and identifying what may be needed to define clarity.
6. Preferably has 5 years of more work experience as a strategy advisor or management consultant in top-tier strategy consulting firm or high growth startup or venture capital firm.

What we promise

Our first promise - the ride of a lifetime

You’ll be joining a company in its most exciting phase; we’ve proven our product market fit, and with the growing online penetration of furniture, we’re now focused on hypergrowth. You’ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise – a place to thrive

We’re building a company that has people as one of the company’s core pillars for success. It’s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We’re committed to our employees’ growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

The Retail Fashion Advisor is the customer service specialist of the store. You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You also engage in innovation and productivity initiatives for the store in order to drive seamless customer experience across channels and handle order fulfilment processes for customers in store. You will be operating in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you are the ambassador of the organisation, a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

Requirements

· Retail experience

Functional Skills (Hard / Technical)

· Identification of, and follow up on customer concerns

· Ensure that service standards and importance of service recovery are adhered to

· Opening, operating and closing of shift procedures

· Ability to count money accurately without error

Performance (Soft / Core)

· Able to make customers feel at ease and comfortable

· 6-star service

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• If we need , Able to work during weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi.

Responsibilities:

• Ensure team briefings are carried out before each service period
• Implement and ensure that Food Safety and Hygiene standards are met at all times
• Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company
• Train and develop the team to deliver the food to a high standard
• Ensure readiness for service and that the pace is set for peak times
• Ensure that all food is presented for service in a timely manner and in correct sequence
• Deal with any customer returns of food in a timely manner
• Check and sign for all deliveries
• Ensure that outlet is stocked with adequate levels of inventory
• Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery
• Control wastage
• Handle guests’ special requests and complaints
• Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient.
• Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas
• Assist your superior in Implementing and developing of training programs
• Perform miscellaneous job-related duties as assigned

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Perform full spectrum of HR functions and admin support including recruitment, employee relations, grievance handling, staff engagement and advisory service on HR policies and procedures
• Review and maintain all HR related policy
• Posting of recruitment advertisements
• Ensure and maintain good brand and communication consistency for all company materials and collaterals
• Perform end-to-end recruitment – interview, shortlisting, assessment & selection, offer and on-boarding
• Engagement with both internal and external stakeholders such as employees and vendors, etc
• Reports generation
• Payroll administration
• Work pass administration
• Perform any other ad-hoc duties as assigned

Requirements:

• 2 years’ experience and above is preferred
• Possess a keen interest in human resources
• Ability to work independently and with a team
• Thrives in a fast-paced environment
• Ability to handle the pressure of meeting tight deadlines
• Self-motivated and resourceful with good multitasking and organisational ability

Responsibilities:

• Gain deep and thorough knowledge of the company’s food or beverage operation by rotating on each position
• Maximizing sales and profitability of outlets
• Progressively master the skills to run restaurant operations.
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• Ensure new employees are trained properly
• Follow up on the training progress of employees
• Ensure compliance in all areas, Company policies and procedures
• Uphold safety, hygiene and cleanliness as required by NEA regulations and company requirements
• Preparing of business reports and other ad-hoc duties
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

Requirements:

• Passion for service
• Excellent and positive service attitude
• Candidate must be highly motivated, independent and able to multi-task
• Able to work shifts, on weekends and public holidays
• Possess positive attitude and initiative

Responsibilities:

• Achieve the shop sales and objectives that are set by the company
• Accountable and responsible for the day-to-day effective and efficient operations of the shop
• Responsible and committed in training staff and building teamwork
• Possess strong product knowledge, selling skills and able to manage optimal stock level in the shop
• Coach and counsel the team members for optimal shop performance
• Assist superior by performing the duties and tasks that are assigned at any time

Requirements:

• Able to work in weekends and public holidays
• Proven sales results, superior people management skills and shop operations experience
• Strong in coaching and counselling of team
• A team builder and developer
• Constantly explore and groom individual potential to acquire the skills and knowledge needed in the job

Job Description:

• Responsible for the Restaurant business performance and maintain high standard of service.
• Create and execute plans for restaurant sales and profitability.
• Plan and coordinate menus with Executive Chef.
• Build strong relationships with customers and serve as the main point of contact.
• Advise customers on menu and beverage choice.
• Respond to customer complaints. Ensure positive customer service, taking appropriate actions to turn dissatisfied customer into return customer.
• Provide effective leadership to the Service Team.
• Handle disciplinary issues, conducting Annual review and confirmation of staff.
• Constantly review, evaluate SOP and suggest improvements to the management.
• Ensure all employees adhere to the company's SOP.
• Train & coach team members to ensure staff development.
• Handle and control cashiering duties, daily sales collection, cashiers float and petty cash claims .
• Perform banking duties.
• Any other appropriate duties and responsibilities as assigned.

Job Requirement:

• 5 years experience in relevant field.
• Knowledge of cost/inventory management would be an added advantage.
• Excellent organizational skills.
• Ability to thrive in a challenging environment.
• Strong public relations with excellent interpersonal & communication skills.
• Candidate must be a strong leader & team player.
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty.
• Candidate must have basic PC-literacy.

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process
• Schedule and plan production activities based on job orders
• Monitor the lead time of producing the finished product
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order
• Ensure production schedule meet the delivery date
• Liaise with suppliers for powder coating
• Troubleshoot discrepancies and quality issues

Requirements:

• Experience in aluminium working sector and manufacturing
• Able to lead team members on production and installation
• Have experience in working machineries
• Able to read technical and installation drawings
• Ensure products and install quality
• Planning of production schedules and allocate sufficient Manpower
• Implementation production processes and maximize efficiency and reduce production waste
• Implementing continuous process improvements
• Preparing material and equipment lists, PO, cost analyses and estimated cost
• Provide training staff for new production teams
• Working hours & days: 6 days work per week 8:30am to 5:30pm.
• Working location - Ubi

Responsibilities:

• Conduct client onboarding exercise and complete onboarding checklist, SWOT analysis and gap assessment during the project conception.
• Planning with the team, choosing, organizing, and motivating across different vendors.
• Overseeing and monitoring all the Campaign progress activities as per the timeline.
• Delivering and ensure client satisfaction within budget allocated.
• Engage senior stakeholders to discuss and address project issues and risks.
• Drive and manage project end to end delivery including requirement, design, testing, deployment.
• Taking minutes and ensure proper documentation of client requests to manage delays arising from client or vendor.
• Provide timely updates to internal and external stakeholders as per required.
• Meet up with clients and conduct presentations whenever there is a need to.
• Be on time and reply to clients enquiries whenever necessary.
• Ensure all the Digital Marketing Campaign timelines are properly managed.
• Works closely with the Digital Marketing team.
• Conduct meetings, delicate work and communicate across clients feedback periodically.

Requirements:

• Diploma or Degree in Business Management, Marketing or Marketing Communication.
• Pro-active, hardworking, good working attitude, meticulous and results oriented.
• Resourceful and problem solver.
• Candidates must be able to function in agile work environments.
• Excellent analytics skill with strong business acumen.
• Excellent interpersonal and communication skills with the ability to translate complex concepts into actionable data and presentation
• Excellent presentation skills that encompass clear, compelling communications tailored to different group of stakeholders.
• An advantage to have, Marketing / Digital Marketing background, website development experience.

Job Descriptions:

• Overseeing day-to-day operations of the restaurant to ensure a smooth and efficient

workflow.

• Managing staff, including scheduling, training, and ensuring high service standards.

• Maintaining inventory, coordinating with suppliers, and ensuring timely procurement

of high-quality ingredients.

• Ensuring adherence to all health and safety regulations in the kitchen and dining areas.

• Handling customer inquiries, resolving complaints, and ensuring overall customer

satisfaction.

• Monitoring financial performance, including managing budgets, controlling costs,

and achieving revenue targets.

• Developing marketing strategies and promotional activities to enhance the

restaurant’s visibility and attract customers.

• Ensuring the restaurant’s ambiance and décor are in line with the expectations of

guests, providing a warm and inviting environment.

Job Requirements:

-4-5years related experience

- degree holder

-

1. Project Planning: Developing a detailed plan for the project, including timelines, budgets, resource allocation, and milestones.
2. Coordination and Supervision: Coordinating the activities of various trades and ensuring that work is carried out according to the project plan and schedule. This includes supervising subcontractors, construction workers, and other site staff..
3. Quality Control: Monitoring the quality of work and ensuring that it meets the specified standards and regulations. This involves regular inspections and addressing any issues that arise.
4. Health and Safety: Ensuring that the site complies with all health and safety regulations. This includes implementing safety protocols, conducting safety meetings, and ensuring that all workers follow safety guidelines.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Guest Responsibility: -

• The active and friendly guest relations
• Greeting the guests and saying good-bye
• Knows the Restaurant products, its origin and able to voice recommendations
• Actively supports the guests
• Carries the responsibility in case of guest complaints/challenges and knows how to behave and will solve these in terms of the company.

Personal Responsibility

• Informal communicative and helpful behavior towards superiors and employees
• Sets the goals for department and supports employees in reaching these goals.
• Responsible for the disciplinary and technical management of employees subordinated to ARM
• Is responsible for recruiting employees
• Initiates and coordinates internal follow-up regulation for their area.
• Is responsible for the development, active training, and advancement of employees with the help of the Master plan
• Initiates and holds regular meetings.
• Responsible for preparing the rosters and complies with the legal provisions.
• Accepts and helps new employees integrate into the team and is glad to relay knowledge and makes sure that the employees are well integrated.
• Sets example for the team.
• Assumes the function of the MOD (Manager on Duty) and is deputy for the overall responsibility

Economical Responsibility

Operational Responsibility

Purchasing and Warehousing

Maintenance

Control Function

Interested candidates please call/ WhatsApp me at 87152978 or send your resume to [email protected]

Victor Gan (R1550441)

Swift Search Global Pte Ltd (EA 18C9495)

Job Summary:

We are looking for an Application Development Manager to lead our Application development team. This role involves managing projects, mentoring team members, and ensuring the successful delivery of application software.

Key Responsibilities:

• Lead and mentor a team of Application developers.
• Plan, execute, and deliver projects on time .
• Provide technical guidance and ensure best practices are followed.
• Collaborate with stakeholders to define project requirements.
• Continuously improve development processes and methodologies

Qualifications:

• Master’s degree in Computer Applications
• 15+ years of experience in Application development and in web, stand-alone applications, Mobile App Development
• Strong leadership and communication skills.
• Very good understanding of application system design, development, testing and deployment.
• Experience with .NET Platform, including C#, ASP.NET Core, GRPC, ASP.NET WebForms, ASP.NET MVC, JavaScript, Ajax, JQuery, MS SQL Server

Interested applicants please send your resume in PDF format to [email protected]

Shortlisted candidates will be notified