The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Title

Job Description Summary

Job Description

About the Role:

• Execute on Asia Pac / India real estate plans to deliver on key GRE portfolio metrics.
• Partner with internal functions and external Real Estate providers for transaction, design and project management to ensure the successful execution of real estate strategies and enable the businesses to meet their objectives.
• Develop and maintain strong working relationships with senior management in the business across Asia Pac / India region striving to provide excellent customer service in all the aspects of delivery from the Global Real Estate (GRE) team.
• Manage the integrity of data across the region to enable proactive portfolio management and optimize C&W’s client’s use of its property assets across the region, exploiting cost and space reduction opportunities.
• Collaborate with external partners including leading cross-functional teams across multiple projects ensuring clear accountability and obtaining results.

About You:

• Bachelor’s degree in real estate, Business Management, or Finance.
• At least 5 years of Corporate Real Estate function experience with MNC.
• Experience influencing and driving results through external partners including leading cross-functional teams across multiple projects.
• Experience in financial analysis and modeling.
• Strong knowledge of the India market, with at least 5 years of experience in dealing with India transactions is mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Senior Sales Manager reporting to Director of Sales is responsible for identifying, developing and managing accounts within specific segments and develop new accounts or business opportunities within corporate travel industry/leisure generating and maximising business potential of designated portfolio through daily sales activities.

The Senior Sales Manager will assist the Director of Sales to accelerate corporate, MICE or Leisure client base by expanding the hotel’s business through executing the developed strategic plans to drive measurable and incremental sales revenue meeting revenue targets set within PPHG group. This position requires an excellent communication skill, both written and verbal and to have a proactive and growth mind-set to work towards a successful hotel sales strategy.

Primary Responsibilities:

Business Development

1. Identify business trends and marketing opportunities that can improve the various hotels performance under PPHG to the Director of Sales and Marketing/Director of Sales
2. Continuously solicit for new business that expands our client base using action plans focused on the corporate and travel market segment identified by the Director of Sales & Marketing/Director of Sales
3. Develops and maintains contact with business partners, travel agents, airlines, corporate accounts, closely aligned to hotel business Prospecting and growing an account list, handling incoming leads and closing sales
4. Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business, sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth, monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities to achieve budget goals
5. Plan, execute and follow-up on sales trips as approved
6. Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc).
7. Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales & Marketing/Director of Sales
8. Organizes familiarization of hotels and their facilities with clients and potential ones.
9. Responsible for an assigned sales target in accordance to Cluster segmentation - Work closely with each salesperson and identify opportunities and ways to maximize and exceed personal and team revenue goals

General

1. Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales
2. Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism
3. Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
4. Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans
5. Actively assist the Credit Department in follow-up of overdue accounts
6. Other duties assigned by the Director of Sales & Marketing/Director of Sales when required from time to time

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of guests and coworkers.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested by Supervisors.

Guest Relations

• Address guests' service needs in a professional, positive, and timely manner.

Communication

• Speak to guests and co-workers using clear, appropriate and professional language.
• Talk with and listen to other employees to effectively exchange information.
• Working with Others
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.

Physical Tasks

• Enter and locate work-related information using computers and/or point of sale systems.
• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
• Record, store, and/or analyze information using property software.
• Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
• Access computerized financial information to answer general questions as well as those related to specific accounts.
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
• Maintain accurate electronic spreadsheets for financial and accounting data.
• Complete period-end closing procedures and reports as specified.
• Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
• Control and secure cash and cash equivalents for property according to cash handling policy and procedures.
• Code documents according to company policies and procedures.
• Generate finance/accounting reports from computer system as needed.

CRITICAL COMPETENCIES

Analytical Skills

• Arithmetic Computation
• Computer Skills
• Learning

Interpersonal Skills

• Team Work
• InterpersonalSkills

Personal Attributes

• Integrity
• Dependability

Organization

• Detail Orientation

Job Description

Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.

Summary

This position is responsible for sourcing equipment, goods and services and managing vendors. He/She has to act professionally in all activities involved in obtaining materials at minimum costs.

Job Responsibilities

• Obtain quotations and ensure that it includes freight and delivery to the Hotel.
• Buy without prejudice, seeking to obtain the maximum ultimate value of each dollar of expenditure.
• Co-operate with all organizations and persons engaged in activities designed to enhance the development and standing of purchasing.
• Keep records of a purchasing development such as Purchase record, Vendor Record, Blueprint and specification record, print forms record
• Provide reports based on market research/surveys, price fluctuations, comparative analysis of prices, etc.
• Cultivate a sound supplier relationship.
• Prepare and analyze financial planning for both short-term and long-term.
• Prepare annual budget and compare actual results with the projected. In addition, also investigate discrepancies.
• Prepare cash and fund flow, including planning for cash management.
• Manage bids received across suppliers.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications / Requirements

• Minimum 3 years of experience in Purchasing/ Procurement, preferably in F&B or Hospitality.
• Projects professional image at all times through personal presentation / interpersonal skills.
• Service oriented with an eye for details.
• Ability to work effectively and contribute in a team.
• Self-motivated and energetic.
• Exceptional organizational and time management skills

This is a unique opportunity to join a dynamic Wiley team and deliver growth impact for Learning in Asia.

This Senior Manager / Manager role is responsible for proactively leading and driving new Enterprise customers acquisition activities, including generating, nurturing, and converting customer leads via direct sales and marketing channel, distribution partnership, and business model innovation. You will be an integral part of the sales team, planning and driving activities that lead to faster new customer growth.

You will be part of the management team and play a critical role in driving regional expansion and growth and enabling omni-channel strategy through the planning and deployment of business strategy in Asia.

How you will make an impact:

• Plan, drive and grow sales of Wiley Learning Enterprise collection
• Work with existing sales team to uncover new Enterprise opportunities and convert them into new customers
• Drive field engagement and customer needs gatherings to improve business offering and models
• Drive customers and stakeholders’ relationship
• Track results and pipeline to provide management team with updates on performance Vs targets

We are looking for people who:

• Education to degree level or equivalent
• Proven tracked record on winning new Enterprise business and customers
• Skilled in new leads generation, nurturing and conversion sales process, Enterprise level stakeholders’ engagement, needs gathering and selling
• Competent in achieving Enterprise sales growth results, solving problems, and collaborating across teams
• Ability to define actions needed by the team, create an environment of optimism and creativity and seek and deliver the right outcomes by solving problems
• Skilled in English written and content communication

About the Role

Our growing company is looking for a senior finance manager who will be responsible for handling the company’s full set accounting functions.

Job Duties

· Manage full sets of Accounts and perform month-end account closing activities and ensure accurate reconciliation

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Prepare & review financial statements and monthly profits and loss

· Handle monthly company expense consolidation analysis report for management

· Monitor and analyse cost structures to identify opportunities for cost savings and efficiency improvements

· Handle bank reconciliation and GST submissions

· Ensure proper tax invoices are obtained for all local expenses subject to GST and highlight any discrepancies

· Check and balance outlet monthly inventory reconciliation

· Ensure compliance with Company Policies, Processes and Procedures

· Participates in month-end close procedures, including prepaid expenses, accruals, and reconciliations to assure accurate and timely completion

· Assist with tasks required for annual financial audit and annual tax returns

Job Requirements

· Accounting-related degree/diploma

· Meticulous, with an eye for detail

· Good organizational and planning abilities

· Excellent interpersonal and communication skills

· 5 years of experience in related field

· Computer literate and with excellent interpersonal skills

· Skilled in Microsoft 365 functions

· Experience in the F&B industry is an added advantage

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.
• Prior experience in procuring rubber and raw materials derived from rubber is required.
• Applicants must possess legal work authorization in Singapore.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

POSITION SUMMARY

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Check with captain or supervisor before leaving at end of shift. Set up, stock, and maintain work areas. Stock ice, glassware, and paper supplies. Remove soiled wares from bar top and tables. Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Product Data Manager

Requirements:

• Defining data quality management measures for accurate Global Product Hierarchy (GPH) assignment and ongoing data maintenance
• Single point of contact for all GPH structure related questions and issues
• The management of the GPH attribute; including the underlying assessment of the business requirements
• Define standards and business rules to avoid misuse of the GPH information; Suggest measures for improvement
• Acts as escalation level and decision instance for run-organization for the GPH steward
• Acts as final and accountable decision instance for GPH approval on group level
• Excellent communication and interpersonal skills

Interested Applicants please forward your updated profile to [email protected]

NOTE:

Under the revised Employment Agencies License Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g., NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

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Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

Key Tasks and Responsibilities

• Work closely with Client Directors to further build client relationships and maintain/grow accounts. (e.g. collaborate on proposals, costs, account reviews, lead presentations/ discussions, etc.).

• Independently able to lead and manage standardized as well as customized studies (Including designing Questionnaires/discussion guides, analysing and evaluating results, and report writing)
• Independently able to develop, implement, coordinate, and manage research projects in collaboration with the internal Research team, external consultants, & operations team.

• Actively drive issue-based analyses, build effective analytical presentations, and consultative storytelling to clients in a straight-forward way.
• Proactively advise line-manager of client status, problems, and opportunities

Requirements:

• Experience in Quantitative research is non-negotiable
• Competent and well-versed in all stages of market research (e.g. proposal writing, questionnaire design, sampling, data collection, data analysis, reporting, and presentation)
• Strong industry knowledge especially in the Brand Health Tracking domain.
• Experience in other disciplines such as U&A, segmentation, pricing, purchase journeys, and product and concept tests would be an added bonus
• Experience in managing a high volume of complex quantitative research studies under tight budgets and schedules.
• Good organiser with the ability to prioritise and multi-task
• Excellent written and verbal communication and presentation skills
• Ability to maintain a positive, motivational, “get things done” attitude
• Well-developed interpersonal skills for internal and external clients
• Proficiency in MS Word, MS Excel and MS PowerPoint

Personal Attributes

• Goal and action-oriented
• Able to work with tight timelines and multi-task/manage projects.
• Thorough with strong attention to detail
• Even temperament and balanced
• High energy with a positive ‘can do’ attitude and optimism
• Prepared to take ownership of issues and responsibility for actions
• Strong work ethics and reliability

• Able to work independently and collaboratively.
• Able to adapt quickly to changing market dynamics and client expectations.

Specific Qualifications

• At least 7-8 years’ experience in a market research role
• Bachelor’s degree or equivalent education in any discipline

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

Tenure Track faculty position in Computer Science

The School of Computing and Information Systems (SCIS) at the Singapore Management University (SMU) has one tenure track faculty position, Assistant professor, in the discipline of Computer Science & Engineering.

We strategically hire to build critical mass and innovative capability in our core research areas and integrative research domains. In particular, we are looking to significantly expand our faculty expertise in Cognitive Computing, Computational Neuroscience, Ethics and Trust in AI, Multimedia (3D Computer Vision/Graphics, Virtual/Augmented Reality, Metaverse), Human and Social Aspects of Software Engineering, Sustainable/Green Computing, System Security and Distributed System Security.

OUR CORE RESEARCH AREAS

• Artificial Intelligence & Data Science
  • Data Management & Mining, including databases; data mining; natural language processing; data visualisation and analytics; recommender systems; social sensing and activation.
  • Decision Making & Optimization, including large-scale optimization and meta-heuristics; economic paradigms (game theory, mechanism design, electronic markets); agent modeling and simulation; agent planning, scheduling and decision support; agent learning and adaptation; reinforcement learning and inverse reinforcement learning.
  • Machine Learning & Intelligence, including machine learning and adaptation; deep learning; computer vision; machine intelligence; explainable AI; cognitive/brain-inspired computing; human-centric AI; intelligent assistants; intelligence augmentation; human-in-the-loop AI.
• Human-Machine Collaborative Systems
  • Pervasive Sensing & Systems, including sensing & sensor information processing; IoT and embedded systems; robotics systems; mobile and pervasive systems; context-aware and edge computing platform; embedded AI; cognition understanding.
  • Multimedia Systems, including generative media; social media; multimedia search; computer graphics; augmented reality; virtual reality.
  • Human-Computer Interaction, including accessibility; human-AI interaction; human-robot interaction; information visualization; collaboration systems; wearable computing.
• Information Systems & Technology
  • Software Engineering, including AI for SE; SE for AI; software analytics; formal methods; software testing; software maintenance & evolution; human-aspects in SE; engineering IoT, Cyber-Physical Systems & drones; sustainable SE.
  • Cybersecurity, including decentralised/distributed trusted systems; biometrics; computer forensics; data, media content and related applications security and privacy; software and system security; information security and usability; information security economics and risk analysis, modeling & metrics.
  • Information Systems Management, including economics of IT and management science; empirical methods, econometrics, and policy analytics; sharing economy and IT platforms; digitalisation and process transformation; fintech; marketing and healthcare IT; information security, technology innovation and IT impacts; interdisciplinary studies across the core areas.

OUR INTEGRATIVE RESEARCH DOMAINS

• Computing Practice & Education
• Urban Systems & Operations
• Active Citizenry & Communities
• Safety & Security

While we encourage and nurture applied research addressing real-world problems, we simultaneously cultivate and value big ideas, and research that is intellectually deep and thought provoking. Our faculty target their academic output primarily in the most-selective, academically prestigious venues. We want our faculty striving to create research outputs that advance thinking and scholarship in the core research areas, and also seeking real-world impact in the integrative research domains in “the world of business”.

We offer extremely attractive salary and benefits that are usually superior to international competitive benchmarks.

ABOUT THE SMU SCHOOL OF COMPUTING AND INFORMATION SYSTEMS

A premier university in Asia, the Singapore Management University (SMU) is internationally recognised for its world-class research and distinguished teaching. Established in 2000, SMU’s mission is to generate leading-edge research with global impact and produce broad-based, creative and entrepreneurial leaders for the knowledge-based economy. SMU education is known for its highly interactive, collaborative and project-based approach to learning, and for its technologically enabled pedagogy of seminar-style teaching in small class sizes.

The School of Computing and Information Systems (SCIS) offers an exceptionally supportive and inspirational environment for academic scholarship and research, applied R&D projects, and innovative education initiatives. We currently have over 40 tenure-track faculty members working across research areas in computer science & engineering, and information systems management. They are complemented by over 20 practice & education faculty members who focus on teaching, translation and pedagogical research.

Our Research. We are passionate about our research. We aim for excellence both in fundamental contribution to academic knowledge, as well as in creating technology with practical impact. Real-world industry sectors provide SCIS with a testbed and laboratory for experimentation, as well as a fertile breeding ground for new ideas. Our faculty and students apply their research results to solve real problems in a variety of industry settings and to create IT applications and systems. At the same time, our faculty actively publish in top-quality Computer Science and Management Science conferences and journals. On our faculty are several world-class scholars and rising stars in their respective disciplines.

We are committed to supporting the development of our faculty. Besides start-up support and career mentoring for junior faculty, their Ph.D. students are funded by the school rather than paid from their research grants. SCIS faculty members are encouraged to collaborate on innovative research projects and also on integrative and interdisciplinary projects. SMU as well as Singapore government agencies, such as the National Research Foundation, provide generous support for high-quality research proposals.

A noteworthy example of our funded research is the Living Analytics Research Centre (LARC), operated jointly with Carnegie Mellon University; LARC focuses on building technologies for Social Media Sensing and Analytics, and applying them in Singapore’s Smart Nation initiatives. In the area of Cybersecurity, SCIS has a Secure Mobile Centre that conducts research into mobile device, cloud, and platform security.

Our Education. SCIS has more than 70 students taking the Ph.D. in Information Systems and Ph.D. in Computer Science programmes. Ph.D. students can concentrate in any of our computer science oriented research areas, or in our management science oriented Information Systems & Management research area.

SCIS recently launched a new Professional Doctoral Degree, Doctor of Engineering (EngD). The programme aims to train students to become IT leaders with deep technical expertise for innovating, designing and managing complex IT systems.

SCIS also offers Master of IT in Business (MITB), a professionally oriented coursework programme, which has more than 400 students. The programme supports a Financial Technology & Analytics track focusing on FinTech and the integration of Technology & Operations in Banking, an Analytics track focusing on applied analytics for business, consumer and social insights, as well as an Artificial Intelligence (AI) track that emphasises building AI-enabled business applications.

Additionally, we have over 1,800 undergraduate students in our B.Sc. (Computer Science), B.Sc. (Information Systems) and B.Sc. (Computing & Law) programmes. The programmes have been remarkably successful in demonstrating educational innovations and creating a culture of learning, establishing external linkages and partnerships with industry, government and the social sector, and with job placement. We have an entrepreneurial student body, and many SCIS undergraduates have gone on to create or participate in start-ups.

QUALIFICATIONS

We are continuously on the lookout for outstanding faculty candidates at all levels:

• Fresh Ph.D. graduates
• Postdocs looking for a faculty position
• Ph.D. holders who are currently in industry but want to return to faculty and research work
• Mid-career or senior faculty

Tenure track faculty must have Ph.D. qualification in a relevant discipline (such as Computer Science, Computer Engineering and Information Technology) along with an outstanding research record.

Singaporeans selected for tenure track faculty positions may be considered for the Singapore Teaching and Academic Research Talent (START) Inauguration Grant. Details on the grant application procedure may be found here: https://www.smu.edu.sg/moe-start/inauguration-grant.

Interested candidates are invited to submit a cover letter (indicating which of the above Core Research Areas your research interest belongs to), curriculum vitae, research and teaching statements, three recommendation letters, and three samples of published work to:

SCIS Faculty Recruitment
Singapore Management University
School of Computing and Information Systems (SCIS)
80 Stamford Road
Singapore 178902
Republic of Singapore
E-mail: [email protected]
Website: scis.smu.edu.sg

We are looking for energetic, intellectual, curious, and ambitious people to join our team in the role of Group Accountant. If you are looking to make an impact, are passionate about business and have strong accounting, financing, and communication skills. The person in this role will be diligent, love challenges and possess strong organizational skills. Your involvement will impact all members of the team and you should thrive in a fast-paced environment.

Responsibilities:

• The Employee shall oversee accounting/financing of the various businesses of Brawn Capital in Asia (Hong Kong, Japan, Singapore, etc.). The role will support Brawn Capital Group on cross-border transactions. Activities include without limitation the following:
• Aspire to lead and manage financial reporting and operation
• Manage a full spectrum of accounting/month end closing process - finance operations, reporting, statutory requirements, audit
• Liaise with bank for bank account opening and foreign incoming funds
• Liaise with and support external stakeholders: auditors, tax authorities, authorities, bankers, corporate secretary, accounting third-party service providers
• Perform monthly and quarterly account reconciliations to ensure accurate reporting
• Provide flux analysis on balance sheet and income statement
• Perform intercompany transactions and reconciliation
• Assist with corporate tax filings and VAT filings
• Prepare quarterly consolidation
• Preparation of fund flow memorandum to support transactions
• Prioritize tasks within job function, balancing the need to meet tight deadlines and other corporate demands.
• Initiate and implement process changes to improve controls, work productivity or quality of work output.
• Assist in accounting policy implementation
• Lead or participate in projects as assigned

Qualifications

• Degree in Accounting, CPA or equivalent
• Minimum 2 years relevant accounting experience in a multi-national company or public accounting firm
• Familiar with IFRS and consolidation
• Experience in real estate or infrastructure development is a plus
• Highly discipline and pay attention to detail
• Effective written and verbal communication skills.

About us

LawNet Technology Services (LTS) is a wholly-owned subsidiary of the Singapore Academy of Law (SAL), a promotion and development agency for Singapore’s legal industry. LTS is the technology company behind LawNet, a one-stop law practice portal providing a complete suite of information and transactional solutions for the Singapore and global legal community.

Responsibilities:

• Oversee development of LawNet on time and within budgets assigned
• Determine internal and external stakeholders needs and desires whether by market research, surveys or user group testing
• Lead product ideation, technical development, product testing, launch, end user training and rollout
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
• Lead the planning of product release plans and set the expectation for delivery of new functionalities
• Define product vision, roadmap and growth opportunities to the development teams and stakeholders
• Build business cases for products and features, and analysing performance
• Play an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Establish shared vision across the company by partnering with key internal business stakeholders
• Evaluate risk and provide advice and guidance to stakeholders and business units
• Assesses market competition by comparing the LawNet to competitors' products.
• Provides source data for product line communications by defining product marketing communication objectives.
• Obtains product market share by working with sales to develop product sales strategies.
• Assesses product market data by calling on customers with sales and evaluating sales call results.
• Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.
• Brings new products to market by analysing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with development teams.
• Introduces and markets new products by developing time-integrated plans with sales, marketing and development teams.
• Completes operational requirements by scheduling and assigning team members; following up on work results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications:

• Proven track record in software product management, or as an associate product manager, with successes in:understanding the end-user and driving product adoption;
  analysing end user requirements;
  delivering products on-time and within budgets for internal / external stakeholders
• Technical background with understanding and/or hands-on experience in software development and web technologies
• Polished professionalism with outstanding strategic, organizational, planning (project & finances), communication, and problem-solving skills
• A team player
• Comfortable working in a fast-paced and dynamic environment
• Proven track record of exceeding KPIs
• Proven ability to collaborate with internal and external stakeholders
• Experience in liaising with government stakeholders and working with public sector systems is an advantage
• Strong metrics and analytical orientation
• Excellent written and verbal English communication skills, with strong presentation skill
• Background operating in Legal practice will be a plus

Guest laundry

1. To pick up all in-house guest laundry for dry cleaning, whenever necessary

2. To identify and account for each specific type(s) of laundry, to ensure the quantity and type of laundry collected is in accordance with the laundry list

3. To inspect each collected article(s) of guest laundry thoroughly and ensure that no defects and stains are found. In the case of any defects and stains present, he/ she are expected to immediately notify guest and to record the nature of defect(s) and stain(s) accordingly on the laundry list before sending off to laundry operator

4. Conduct thorough inspection of all returned laundry for discrepancies and defects in accordance to laundry list before proceeding to returning to guests’ rooms

5. Respond to all guests’ inquiries, concerns, and requests in relation to laundry services and charges, whenever necessary

House linen

1. Daily collecting, sorting and recording of all soiled in-house linen from Apartment Attendants and exchanging with clean linen

2. Respond to all guests’ inquiries, concerns, and requests in relation to linen whenever necessary

3. Any other assignments assigned by Senior Linen Maid, Supervisors, and Manager -Housekeeping.

Requirements:

• Basic understanding and command of English

• Past knowledge of laundry services in hospitality setting is preferable

• Possesses basic proficiency in sewing and washing machines, as well as ironing

• Able to lift heavy loads

• Available to work 6 days per week – Mondays to Saturdays

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.

POSITION SUMMARY

Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

Assist Sous Chef in training, scheduling, motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Welcome to our family

We welcome you to be a member of our global, diverse Marriott family. Whether traveling across the city or around the globe we realize the importance of making each guest feel as welcome and secure as possible. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

The impact you’ll make

Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry Your dedication to safety provides the guest the same sense of security as they feel in their own home.

What you’ll do

• Patrol all areas of the property and assist guests with room access
• Monitor security feeds and conduct daily physical hazard inspections
• Respond to accidents and assist guests/employees during emergency situations
• Defuse guest disturbances and escort from the property if necessary
• Conduct investigations, gather evidence, and facilitate interviews with relevant parties
• Complete required shift reports and maintain confidentiality of all loss prevention documents

Perks you deserve

We’ll support you in and out of the workplace by offering:

• Team-spirited coworkers
• Learning and development opportunities
• Encouraging management
• Wellbeing programs
• Discounts on hotel rooms, gift shop items, food and beverage
• Recognition programs

What we’re looking for

• Strong communication skills
• A history of thriving in stressful situations
• A team-first attitude
• A gift for paying attention to the smallest details

This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.

You’re welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Adda is an award winning Modern Indian restaurant in the heart of Beach Road helmed by SEA's first ever Indian Michelin Star Chef Manjunath Mural.

As an Assistant Restaurant Manager, you will play a key role in supporting the day-to-day operations of the restaurant. You will be responsible for ensuring a high level of customer satisfaction, managing staff, and contributing to the overall success of the establishment.

Key Responsibilities:

1. Operational Management:Assist in the overall management of daily restaurant operations.
   Ensure compliance with health and safety regulations and maintain a clean and organized restaurant environment.
   Oversee inventory management, including ordering and monitoring stock levels.
   Collaborate with the kitchen staff to maintain efficient food preparation and service.
   
2. Customer Service:Foster a positive dining experience for customers by ensuring high standards of service.
   Address customer inquiries and concerns promptly and professionally.
   Monitor and maintain a welcoming atmosphere in the restaurant.
   
3. Staff Management:Supervise and train restaurant staff, including servers, cooks, and support staff.
   Schedule and coordinate staff shifts to ensure adequate coverage during peak hours.
   Conduct performance reviews and provide constructive feedback to employees.
   
4. Financial Management:Assist in budgeting and financial planning for the restaurant.
   Monitor sales, expenses, and profitability.
   Implement cost-control measures to optimize operational efficiency.
   
5. Marketing and Promotion:Support marketing initiatives to attract and retain customers.
   Contribute ideas for promotions and special events to drive business.
   
6. Team Collaboration:Work closely with the restaurant manager and other team members to achieve overall business goals.
   Collaborate with kitchen staff to ensure smooth coordination between front-of-house and back-of-house operations.
   

Qualifications:

• Proven experience in a supervisory or management role within the restaurant industry.
• Strong leadership and communication skills.
• Excellent customer service orientation.
• Knowledge of health and safety regulations.
• Familiarity with restaurant management software.
• Ability to work flexible hours, including weekends and evenings.

Education:

• A degree or diploma in Hospitality Management or a related field is a plus.

The candidate will be required to take on the responsibilty on specific project or several projects within the organization. He should be in charge of planning, budgeting, monitoring and reporting the project with the use of various project management, to act as a bridge between the upper management and the people who are actually responsible for the execution of the project. They need to make sure that the project runs smoothly and stays on schedule.

About Us

Our organisation has a good track record in structuring and managing numerous real estate investments. Our expert management team has high execution capability and in-depth knowledge of the real estate industry provides Integrated Solutions across the real estate value chain.

ZACD is an established agency with over 20 years track record. It is also twice winner of the Enterprise 50 award in both 2008 & 2013. Our agency is especially recognised in the industrial real estate.

In the course of the last 21 years, we are the No1 agency with industrial properties and the preferred choice agency for the SMEs in securing their business space.

For this reason, ZACD is the only homegrown agency appointed to market a portfolio of JTC's high-spec purposed built projects. Join us as being part of the brand name that is being highly associated with the industrial sector.

Why Join Us?

Serving the industrial clients allow you to tap on the hidden gem of the real estate sales sector. You will be able to build on your network with Small and Medium Enterprises (SMEs) business leaders/ owners who are quick in their decision-making for business expansion plans.

Over time, you will establish your portfolio in your career with the network of business leaders who are decisive and seeking for industrial and other types of properties on a regular basis.

We have a proven sales support and lead generation system that enables you to succeed whether you are new in this industry or looking to have a breakthrough in your career.

You are someone who are:

• Highly motivated and seeking for a career path beyond sales
• Result oriented and desire to earn above $60K p.a.
• Desire to learn and be an industrial real estate specialist

Job Requirements

• Possess valid CEA license
• Class 3 driving license would be ideal
• Possesses good interpersonal and relationship skills
• Hardworking and desire to succeed

We offer: Basic + attractive commissions + staff benefits, on the job guidance and training, leads and marketing support will be provided.

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

POSITION SUMMARY

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.