• Lead the ServiceNow IRMS development, implementation, and adoption in Synapxe.
• Design, develop, implement, test and continuous maintenance the IRMS using ServiceNow capabilities, encompassing all GRC modules relevant to Synapxe such as Compliance & Audit Management, Risk Management, Business Continuity Management, Third Party Risk Management, etc.
• Ensure users are respectfully challenged when requesting for enhancements.
• Work with end users to resolve escalated issues/defects within the GRC system.
• Establish and maintain the Synapxe central risk register and platform.
• Enable a holistic and central view of risk (e.g., operational risk, third party risk, compliance risk, etc.) via GRC systems; Integrate risk information (e.g., third-party risk, compliance risk).
• Upkeep the digital roadmap for risk management ensuring its relevance.
• Engage different parties to understand operation business needs and assist to translate into function and technical requirements.
• Transform manual, siloed and inefficient risk management related processes through IRM – harmonize processes, automate workflows, enable faster and more accurate reporting.
• Go-to person for ServiceNow IRMS and subject matter expert to advise and guide internal teams.
• Establish a collaborative relationship with cross functional teams such as IT.
• Maintain effective working relationships with peers and stakeholders.
• Involve in project and SI management in the IRM implementation.
• Manage projects and contracts, monitor the scope, schedule, budget and deliver the expected values from IRM.
• Keep Steering Committee and Senior Level Management apprised for GRC programme.
• Identify and manage project risks and implications to the project and recommend mitigation measures.
• Demonstrate your expertise in GRC systems; you are expected to further your own knowledge and improve productivity of your colleagues. This including staying updated on ServiceNow releases, features, and industry best practices to ensure continuous improvements.
• Document and maintain the IRM matters e.g., workflows, knowledge base, budget, etc.
• Represent CRO for GRC Systems and ServiceNow IRMS matters.
• Manage stakeholders and partner/collaborate with business units across Synapxe and MOHH entities to achieve mutual objectives.
• Bachelor’s degree in computer science or STEM Majors (Science, Technology, Engineering and Math)
• At least 8 years’ experience with a track record of successful ServiceNow IRM solutions implementation and integration with other applications.
• Strong understanding the ServiceNow IRM architecture, platform, and integration capabilities.
• Strong knowledge & experience in governance, risk management (IT and operational risks) and/or compliance.
• Strong knowledge on well-recognized frameworks & standards such as ISO31000 and COSO ERM.
• Must have ServiceNow certifications in ServiceNow Certified Implementation Specialist in risk and compliance and ServiceNow System Administrator.
• Project management certification or CRISC, CISM, CISSP, CPRM, etc.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

About the Job:

This is a holistic programme designed to groom and develop individuals aspiring to become future leaders in the retail industry. It is tailored to provide hands-on experience and exposure to various facets of retail management. We have two different tracks for our Management Associate Programme i.e

Corporate Services (HR, finance, IT and business development). You will be exposed to projects related to the different corporate functions.

Retail (marketing/ecommerce, store management, logistics and supply chain). You will be exposed to projects which can range from promoting products in showroom, analyzing sales data to devising marketing campaigns, optimizing supply chain, or improving customer experiences.

You will be given an opportunity to try out different job functions before identifying your area of interest and the career path to take. Experienced managers will be providing guidance, feedback, and support throughout the program. Management Associates can expect to interact with the senior management team. Successful completion of the programme may lead to potential career advancement within the organisation.

Job Responsibilities:

• Participate in on-the-job training in different business functions to learn, understand and improve the company’s business processes;
• Understand, implement and execute Management’s strategies and business decisions under the guidance of Management;
• Work as a team, conduct analysis and propose solutions for various business projects, problems and challenges;
• Collaborate and communicate with various external and internal stakeholders across different organisations and business functions in order to fulfil certain tasks and goals;
• Complete all assigned tasks and projects either individually or as a team;
• Participate in meetings, workshops, and other learning opportunities;
• Provide support to Management and other colleagues as required.

Job Requirements:

• Bachelor's degree in any discipline
• Strong critical thinking and analytical skills
• Good leadership, communication and interpersonal skills
• Able to work effectively both individually and in a team
• Proactive and inquisitive mindset with a desire to learn, question and contribute in a fast-paced environment.
• Proficient in Microsoft Office

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Overview

Join our dynamic team as a Management Trainee and embark on a comprehensive learning journey across various departments within our organization. This position is designed for ambitious and proactive individuals eager to develop their management skills and gain a holistic understanding of our operations. During your probationary period, you will assist various teams, providing support while gaining invaluable insights into each department's functions. Upon successful completion of the probation, you will have the opportunity to specialize in a department that aligns with your skills and career aspirations.

Responsibilities

• Cross-Departmental Collaboration: Rotate among different departments to support and learn the intricacies of each function, including Sales, Marketing, Operations, Finance, and more.
• Project Assistance: Contribute to ongoing projects by providing research, analysis, and administrative support.
• Process Optimization: Identify opportunities for process improvements and suggest innovative solutions to enhance efficiency and effectiveness.
• Learning and Development: Actively engage in all learning opportunities to understand the business operations and management principles.
• Feedback and Reporting: Regularly provide feedback on experiences and progress to supervisors and participate in evaluation sessions to enhance learning outcomes.

Our Dabbamakers are central to our food operations, producing fresh and delicious Indian and Mediterranean flavours. You’re fast, consistently accurate, and problem-solving daily. Each day there’re opportunities to live your passion, rise up to challenges, and grow professionally.

We strive to look after our Dabbamakers and work hard to make life here the best it can be. This a place where jobs turn into satisfying and long-lasting careers. These are the benefits and perks. Do join us!

Benefits and Perks

• Annual performance bonus up to 2 months' salary
• Guaranteed yearly salary increment
• Monthly performance incentives
• Structured and rapid career progression for high performers
• Multiple performance recognition awards including star performers, service ambassadors’ awards
• Sponsorship opportunities for professional upskilling
• Medical and dental benefits
• Daily staff meals
• Various types of leave entitlements
• Flexible working hours schemes

At Dabba Street, you will

• Work with a lean, fast-growing team with lots of exposure and learning opportunities
• Work in a friendly, inclusive and respectful culture that allows you to thrive in your own way
• Perform light cooking tasks such as boiling, making side dishes and sauces.
• Prepare raw food ingredients, including meat, poultry, and vegetables.
• Carry out food preparation processes, including thawing, washing, cutting, marinating, and portioning food ingredients, following standard operating procedures (SOP).
• Willing to learn new cuisines. (Training will be provided)
• Multiple Junior and Senior Positions Available

WA us at 81810610 to find out more!

#Cook #Chef #Indian Cuisine #Service Crew #F&B #Managementexecutive

WHO ARE WE?

Headquartered in Singapore, Stuff’d is a fresh casual, halal-certified Mexican-Turkish concept founded in 2014. First to merge Al Pastor-styled burrito with Western-styled spit-grilled kebabs, Stuff’d has dominated both categories respectively and expanded to Singapore's largest Mexican-Turkish fresh casual chain. Today, with close to 40 outlets in Singapore, Stuff’d is committed to creating tasty, nutritious, great value, and freshly prepared meals while bringing positivity to the communities we serve.

Stuff’d has expanded beyond our shores with close to 10 franchised stores in Malaysia; the flagship franchised store opened in the Philippines in December 2023. We actively seek to increase our regional footprints throughout the Asia Pacific region.

WHO ARE WE LOOKING FOR?

The Management Executive is entrusted with the outlet's daily operational and financial excellence, exercising strong leadership and decision-making skills to uphold Stuff’d operational standards while ensuring customer satisfaction and profitability.

The candidate should be available for a 5-day workweek, including weekdays, weekends, and public holidays.

YOUR RESPONSIBILITIES

Outlet Operational Excellence:

1. Operational Standards and Customer Experience:

• Uphold the highest safety, cleanliness, quality, and efficiency levels, ensuring adherence to Stuff’d hospitality standards in all interactions.
• Oversee timely inventory requisitions and receiving procedures and optimize strategies to minimize waste production.
• Lead the team in implementing necessary changes to enhance outlet performance and customer experience.

2. Equipment and Crisis Management:

• Ensure the functionality of the outlet and equipment, taking proactive measures for maintenance and readiness to manage crises effectively.

3. Customer Engagement and Communication:

• Manage customer experiences across multiple platforms, encouraging and facilitating social media reviews and ratings.
• Foster positive relationships with internal and external stakeholders, ensuring timely and effective communications.

4. Reporting and Feedback:

• Provide comprehensive and timely feedback to the Area Manager regarding outlet activities, achievements, challenges, and opportunities.

Safety Compliance and Manpower Management:

1. Compliance and Risk Control:

• Conduct scheduled food audits accurately and ensure compliance with operational, safety, and hygiene regulations.
• Enforce adherence to First-In-First-Out and First-Expire-First-Out guidelines for food and ingredient usage and sales.
• Communicate and ensure team members follow safe work procedures, maintaining compliance.

2. Resource Planning and Team Management:

• Assist in forecasting resource and manpower needs, and planning weekly schedules based on business requirements.
• Manage staff grievances, conflicts, and disciplinary actions, escalating when necessary to the Area Manager/HR.
• Conduct on-site orientations, including safety, hygiene, and comprehensive on-the-job training for new employees.

3. Leadership and Performance Management:

• Lead, motivate, and train team members, fostering morale and facilitating succession planning.
• Set goals, provide timely performance feedback, and ensure accountability for each team member, motivating them to achieve targets.

WHY JOIN US?

• Dedicated Training and Onboarding program
• Annual Performance Bonus (Up to 2 months’ Salary)
• Guaranteed Annual Increment
• Monthly performance incentives for full-time service crew
• Up to 100% Study Grants Sponsorship
• 100% sponsorship of Private Conversation Language lessons (English)
• Structured and Rapid Career Progression for High Performers
• Medical and Leave benefits.
• Employee Perks and Discounts
• Nutritious staff meals
• Grooming allowance
• 0% Interest loans (Up to 10x of basic salary) *

* Quantum is based on individual performance and depending on each case

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Trainee leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operation

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Hugabo standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Hugabo SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

Have knowledge of healthcare and postpartum care services

Drive performance, identify achievements as well as areas of focus

Develop strategies, attend sales calls, meetings to create new opportunities from both existing and new clients

Identify sales growth opportunities, analysing market conditions, partner with management team and representatives to develop and implement innovative action plans

Maintain accurate up to date records of sales activities, client interactions, and deal progress in the system

Stay up to date with industry trends, technological advancements, competitive landscape to provide valuable insights to both clients and internal teams

Maintain and build strong sales pipeline through prospecting, networking and lead generation activities

Conduct in-depth consultations with prospective client to understand their needs, pain points, goals and effectively communicate how our solutions can address their specific challenges

Leads communication and implementation to execute sales strategies and tactics which result in exceeding revenue targets

Proactively identify, prospect and pursue new business to achieve targets

Develop and deliver compelling sales proposals and presentations, tailored to each client's unique needs and objectives

Negotiate terms and pricing to ensure mutually beneficial agreements for both the client and the company

• Basic service duties
• Ensures that all duties are carried out to serve all Customers to full satisfaction, including preparation of the outlet for services and maintaining the outlet in a clean and tidy condition
• Sales oriented and ability to lead team to achieve sales targets
• Display initiative, leadership qualities and ability to motivate oneself and team
• Builds relationships with regular guests and understands their requirements and establish and maintain active interaction with all guests to ensure total satisfaction
• Coordinate all Reservations to ensure optimum capacity
• Must be able to take full ownership and responsibility and ensure smooth service flow with the team
• Ensuring our guests are well taken care of and that they all have an outstanding and memorable experience from before the set foot at the restaurant until they leave the restaurant
• Running the daily restaurant operations; set up and preparations before service, ensuring the quality and consistency of all dishes presented to the guests
• Greeting guests upon their arrival, engage them in conversation so as to build a strong rapport between themselves and the restaurant
• Managing stocks and inventories
• Attending to any feedback, complaints, and preferences
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating and leading training sessions, briefings and team meetings

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Executive leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operational

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Ordinary Burgers standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Ordinary Burgers SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

1. Policy implementation: Review and update policy on research security and collaborate with research units to implement related procedures and protocols.
2. Risk Assessment: Conduct regular risk assessments of research projects and facilities to identify potential security vulnerabilities and develop mitigation strategies through review of research agreements and related documents.
3. Training and Awareness: Develop awareness/training program for faculty, staff, and students on research security best practices, compliance requirements, and incident reporting procedures.
4. Point of Contact: Serve as the primary point of contact for internal and external stakeholders for research security matters. Work closely with various departments, including IT, compliance, legal, and research units to promote a culture of security and compliance in research activities.
5. Monitoring and Reporting: Monitor compliance with research security policy, perform related analysis and prepare reports for senior management on related activities. Support scheduled compliance audit/inspection on research security readiness and mitigation measures compliance and recommend improvements and follow up actions.

Qualifications

• Recognised degree in science or engineering discipline preferred;
• At least 5 years’ working experience in research management/administration or similar roles in compliance;
• Experience in research related functions in higher education sector, or research contracts management will be an advantage;
• Knowledge or experience in reviewing and developing policies and procedures;
• Excellent communication, analytical, and organizational skills and ability to work collaboratively in a diverse environment; strong problem-solving capabilities;
• Meticulous, independent and organised individual with the ability to maintain confidentiality and discretion as may be necessary in the job function.

You will be part of a team to conceptualize and implement new initiatives to support the employment of senior workers aged 50 years old and above. You will be working with a range of stakeholders such as employers, senior worker communities and/or intermediaries.

Your responsibilities include:

- Programme conceptualization

• Identify and assess new ways to support (i) employers in addressing their manpower challenges; (ii) senior workers in securing employment opportunities; and (iii) intermediaries to improve matching of senior workers to opportunities.
• Establish and maintain strong relationships with stakeholders such as strategic partners, labour market intermediaries and government agencies
• Consult and work with stakeholders to design effective interventions to support employers and senior workers

- Programme management and implementation

• Design and develop end-to-end employer- and senior worker-centric user journey
• Account manage appointed partners, from the appointment to the management of their respective contracts and deliverables,
• Review programme parameters and operational processes to ensure programme effectiveness and operational efficiency
• Develop and implement marketing campaigns
• Manage the overall administration, including budget utilisation and requirement projections, data reporting, and audit and governance.
• Support development of digital solutions to enhance operations and user experience
• Manage the public comms of the initiative, including addressing enquiries and feedback

Requirements

You should have the following work experience and knowledge:

• Relevant experience in areas such as business development, project management and planning
• Good understanding of Singapore's labour market, including the intermediaries and their role in matching supply and demand
• Strong command of written and spoken English
• Prior experience working with PMET senior workers aged 50 years old and above, will be advantageous
• Prior experience working with C-suite level stakeholders and partners, will be advantageous
• Proficient in using MS Office software especially Word, Excel and PowerPoint
• Candidates without the required qualifications, including fresh graduates, but with relevant experience are welcome to apply

You should possess the following skill sets:

• Communication: Capable of delivering clear and effective written and oral communication to effectively engage stakeholders. To also possess strong interpersonal skill to be able to engage diverse stakeholders professionally across all levels.
• Analytical Problem-Solving: Possess strong analytical and critical thinking skills with the ability to adapt quickly to changes, problem-solve resourcefully, and make sound judgments tailored to the circumstances of each case.
• Attention to Detail: Able to ensure accuracy in data management with a strong numerical sense, and attentiveness to details.
• Personal Effectiveness: Able to work independently, and as part of a team in a fast-paced environment. To also demonstrate capability and proactiveness in resourcefulness and problem solving.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China and Malaysia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Ensure in-house technicians and any contractors have met the workplace, safety & health and fire safety regulations upon carrying out any rectification or replacement work.
• Take charge of incidents during incipient stages before the arrival of appointed person.
• Familiarise with all emergency response, incident & crisis management and business continuity plans and procedures.
• Assist the Fire Safety Manager (FSM) and Site Incident Controller (SIC) in conducting fire drills, evacuation exercise, disaster exercise, table-top exercise and manage real incidents.
• To conduct preliminary investigation on all reported incidents and submit the incident report by end of the day.
• In charge of FCC and supervise the daily operations.
• Manage all ACMV, Lighting, Fire Alarm System, EM Doors, Paging, Lift Monitor System, Carpark System, CCTV in the FCC.
• To delegate respective competent Technicians to carry out daily checks and repair works at every shift.
• To check, prepare and update accurate event technical requirements ACMV and Lighting during work shift and for the following day if required.
• Manage and operate building systems to achieve energy efficiency and water saving and 3 also to reduce & recycling of waste.
• To ensure that the CERT response appropriately and promptly to incidents and emergencies.
• Open to work on weekdays/weekends/public holidays (depending event requirements) when required.
• Any other duties as requested by Reporting Officer.

• Minimum NITEC in M&E Engineering and/or Building Services related fields.
• Minimum 2 years relevant working experience.
• Able to communicate and with interpersonal skills. Pro-active and able to work independently and as a team.
• Strong hands-on technical skills.
• Proactive attitude.
• Location: Expo

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Executive/ Senior Executive/ Assistant Manager, Events Management

Kaplan Singapore is seeking a creative and results-driven Assistant Manager, Events Management, to lead the planning and execution of key institutional events such as Open Houses, Graduation Ceremonies, and Launch Events. In this role, you will ensure seamless event delivery through meticulous planning, effective multi-stakeholder coordination, and on-site leadership. You will also be responsible for aligning cross-functional teams, managing budgets, and upholding Kaplan's high standards to deliver exceptional event experiences. If you are passionate about event management and thrive in dynamic environments, we would love to hear from you.

Roles and Responsibilities:

• Event Planning and Management
  • Develop and oversee detailed plans for Open Houses, Graduation Ceremonies, Launch Events, etc., ensuring timelines and objectives are met.
  • Manage logistics, including venue selection, setup, audiovisual requirements, and vendor contracts.
  • Prepare comprehensive event briefs to guide all involved teams.
• Content Production and Management
  • Collaborate with internal stakeholders to conceptualise and produce event-related content, including promotional materials, event programmes, video scripts, and digital assets.
  • Coordinate on-site content creation, such as event photography and videography, to capture key moments and ensure high-quality outputs.
  • Oversee post-event content, including highlight reels, testimonials, and reports, to support ongoing marketing efforts and internal reviews.
  • Ensure branding and messaging consistency across all event-related materials.
• Stakeholder Coordination
  • Work closely with internal teams such as Recruitment, Admissions, Academic, Facilities and Programme Management teams to achieve event goals.
  • Engage and manage external vendors for services such as catering, dcor, and audiovisual support.
  • Act as the primary point of contact for all event-related activities and communications.
• Team Briefing and Leadership
  • Conduct pre-event briefings to align stakeholders on roles, responsibilities, and expectations.
  • Lead on-ground execution teams during events, ensuring smooth operations and addressing challenges in real time.
  • Facilitate post-event reviews and debriefs to gather feedback and improve future events.
• Budget and Resource Management
  • Develop and manage event budgets, ensuring efficient allocation of resources.
  • Track expenses and prepare financial reports post-event.
  • Identify opportunities for cost optimisation while maintaining quality standards.
• Quality Assurance and Feedback
  • Ensure event branding, setup, and guest experience meet institutional standards.
  • Collect and analyse feedback from attendees and stakeholders to continuously refine future events.
• Risk Management and Compliance
  • Identify potential risks and develop contingency plans to mitigate disruptions.
  • Ensure all events comply with safety regulations, institutional policies, and contractual obligations.
• Support any other tasks as assigned by Supervisor or Head of Department
  • Assist in ad hoc projects that align with the institution's broader marketing and recruitment objectives.
  • Respond promptly to any last-minute content needs or adjustments, ensuring flexibility and responsiveness to meet evolving marketing goals.

• Bachelor's degree in Events Management, Marketing, Communications, or a related field.
• Additional certifications in Event Planning or Project Management (e.g. CMP, PMP) are advantageous but not mandatory.
• Minimum 3-5 years of experience in event planning, content production, or project management
• Proven track record of managing large-scale events.
• Experience with content production, including creating event materials and multimedia assets.
• Strong leadership and team management skills, with experience coordinating multi-stakeholder teams.
• Flexibility to work evenings and weekends during event periods as required.
• Familiarity with risk management and safety compliance protocols
• Knowledge of budgeting and financial management for events
• Basic skills in design tools e.g. Adobe Creative Suite, Canva) along with familiarity with video editing software for producing engaging multimedia content.
• Event management tools (e.g., Eventbrite) and project management software

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

• If applicants with (any one of the following criteria education will be an added advantage ):

1.Graduated from a university ranked in the top 100 of QS/US News list
2.Undergraduate or higher education from a top 10 university in the location
3.Candidates who Achieve English IELTS 7.0 or TOEFL 100 and able to communicate in Chinese. As oversea assignment will be assigned; (in order to handle queries, concerns and feedback from other language speaking counterparts regarding the training and other restaurant operation-related matters.)

• Successful applicants will have the opportunity to assign assignments at overseas branches.

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as an Assistant Manager – Entity Management. This is a full-time and permanent based in Singapore. You will report directly to the Manager, Entity Management.

Key Responsibilities:

• Manage ongoing contractual relationships to clients for EMS
• Work collaboratively with colleagues and partners to deliver contracted services to clients to ensure that SLAs as defined in the relevant contracts are met or exceeded
• Flag anticipated SLA issues in a timely manner to line manager so that a resolution can be agreed
• Support with training new team members across internal systems and processes
• Support a team of Senior Associates to deliver operational service excellence to clients requiring global company secretarial and subsidiary governance
• Contribute to identifying and implementing technology enhancements for internal and external service delivery excellence
• Work to meet industry beating SLAs, set for the team to maintain a market leading position.
• Be part of operational service delivey, ensuring consistent net promotor scores and client satisfaction
• Manage relationships with Vistra’s extended partner network to maintain consistency and quality across international service delivery to our clients

Key requirements:

• Strong working knowledge of governance and company secretarial matters
• Strong experience of having worked in global services environment and a client facing role
• Experience in managing third party service providers to deliver client requests
• Addressing client escalations and identifying proposed path to resolution
• Self-confident, with excellent communication and client management skills
• Customer service oriented, gaining trust with clients and with a passion for consistently exceeding client expectations
• Ability to act as a first line support with senior associates with client escalations to maintain client satisfaction

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

BYD BY 1826 PTE LTD

5 Days 44Hr Work Week (Full-Time)

Location: Multiple

About Us:

At BYD by 1826, we’re passionate about delivering extraordinary dining experiences in a vibrant and welcoming atmosphere. As a leading name in the hospitality industry, we pride ourselves on our exceptional service and delicious menu offerings. If you’re looking to kickstart your career in the F&B industry and thrive in a supportive, fast-paced environment, we want you to join our team!

Why You’ll Love Working Here:

• Energetic Atmosphere: Experience a lively and fun work environment where every shift is an opportunity to learn, grow, and make new connections.
• Career Development: Gain valuable experience and skills in the F&B industry with opportunities for advancement and professional growth.
• Competitive Compensation: Enjoy a competitive wage, plus tips/bonus, along with employee discounts on our delicious menu items.
• Supportive Team: Work with a team of friendly and experienced professionals who are dedicated to helping you succeed and develop your skills.

What You’ll Do:

• Deliver Outstanding Service: Greet and assist guests with a warm and friendly attitude, taking and delivering food and beverage orders with accuracy and efficiency.
• Create Memorable Experiences: Ensure that every guest has an enjoyable dining experience by providing personalized recommendations and handling any special requests or concerns.
• Maintain High Standards: Keep your work area clean and organized, adhere to safety and hygiene standards, and ensure that all service equipment is in top condition.
• Collaborate with the Team: Work closely with kitchen staff and fellow servers to ensure smooth service flow and address any issues or changes promptly.
• Upsell and Promote: Use your knowledge of the menu to suggest additional items and promotions, enhancing the guest experience and contributing to the restaurant’s success.

What We’re Looking For:

• Experience: Previous experience in a customer-facing role is a plus but not required; we’re happy to train enthusiastic individuals who are eager to learn.
• Skills: Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service.
• Attributes: A positive attitude, teamwork, and the ability to thrive in a fast-paced, dynamic environment.
• Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the needs of our guests.

What We Offer:

• Competitive salary and benefits package.
• Structured training program and personalized career development plans.
• Opportunities for career progression to management roles.
• Dynamic and collaborative working environment.

Ready to Join Us?

If you’re excited about starting a career in the food and beverage industry and want to be part of a team that values your growth and success, apply now! We can’t wait to welcome you to BYD by 1826 and see what we can achieve together.